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Jeff D'Ambrosio Volkswagen

★★★★★(69)read reviews

1221 East Lancaster Avenue, Downingtown, PA 19335

(610) 968-1100 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Chad Cohen
We had one of the better car buying experiences here. Walt and Jas were super helpful and not pushy. Would definitely recommend them for your car needs | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Michael
Hard to buy parts when there is no staff to wait on you. I'm glad that VWs are not a niche product as the part I needed is easily available elsewhere | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Ashleigh Jaramillo
Had a great first time buyer experience at Jeff D’Ambrosio. Working with Walt was a pleasure and he provided us a smooth experience purchasing a vehicle. Thank you to Walt and the rest of the team for helping me get my new car! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Gennaro NiCastro
Shannon, who is my REAL LIFE GUARDIAN ANGEL, worked her magic and was able to finance me a car and put me back into the game. If Shannan could get me APPROVED, NO MONEY DOWN, WITH BAD CREDIT.....then she will be able to do it for you!!! From our first conversation on the phone to our selfie with the new car, she did not stop grindin | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Angie Wormley
I had An appointment to get an automatic start received an email confirmation and several text messages mind you it takes me 34-40 mins to get to the dealership we get there and they tell us they don’t have me in the system for service and they couldn’t take me because they didn’t have a full staff this is the second time I’ve been d | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Jin Ejzak
They should really fire the receptionist that works on weekend first he got our phone number wrong we had to call them to see what’s up and were informed that our car is ready but it wasnt Second we asked to fix the door on passenger’s seat side and the receptionist acknowledged but when we went to pick up the car it was not fixed a | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Russ Roegner
Phenomenal experience working with Kenny. He is super knowledgeable, fun to chat with, and beyond helpful. Picked up a brand new 2025 GLI and the process was smooth and quick thanks to Kenny. Everything I had mentioned I wanted with the car, he made happen, and any questions I had he answered without hesitation. Truly appreciate | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Liam Mendizabal-Betancourt
Stan was helpful and efficient with our mutual client. He was friendly and concise with giving me the information needed as the insurance agent! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Jahmahl Harris
I just wanted to say Jeff D'Ambrosio was wonderful to me and my experience was amazing. My salesperson Shannon was courteous, kind and very helpful. The general manager Jas worked out a miracle for me and I can not say thank you enough. Joe with finance was awesome, as he made the process move consistently and quickly. If you are | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Aiden Howell
Charles and Walt made this buying experience so smooth. I highly recommend this place to everyone! | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Nancy
Anthony Vega is the Best salesman, Gets you what you want in a timely manner! I love dealing with this dealership because they treat you like family. Keep up the good work guys | Read Full Review
10/30/2024 12:00:00 AM | Cars.com
★★★★★ rich daly
Working with Jeff D'Ambrosia VW was a very positive experience. Stan Ortiz is an excellent sales agent and got me the exact car I wanted. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Breanna Baer Gomez
We had a great experience with Mark and the entire crew. We drove 2 hours to get here and well worth it! Awesome place. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Rich Segrave-Daly
Just bought a new VW GTI. I worked with Stan Ortiz over the course of a month and got the exact vehicle I wanted. Stan professional and diligent, without ever bothering me, or leaving me feeling pressured. Great experience. | Read Full Review
10/22/2024 12:00:00 AM | Cars.com
★★★★★ Mike G
Since my last review 6 yrs ago i’m still buying or leasing from Jeff D’Ambrosio . This is my 4th vehicle and my experience was great every time! We’ve told family and friends about our wonderful experience there and some have bought From Jeff! i’ve always dealt with Dave Baldwin (salesman) and he’s very nice, Honest and friendly Man | Read Full Review
10/21/2024 12:00:00 AM | Cars.com
★★★★★ Yenifer Zacarias
Kenny fue muy amable y siempre atento a todas las pregunta gracias Kenny ?? | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Trisha Heller
From the beginning, to the end of the process of purchasing a new vehicle, it was a great experience. Shannon was extremely helpful and worked hard to suit my needs and budget. Everyone is very welcoming and supportive! | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Don
After our last vehicle purchase at Jeff D Ambrosio 21 years ago, my wife and I decided to give our 2003 Dakota which still runs fine a break and buy another vehicle. The experience was just like the first time,(excellent with Mark) taking care of us. Thank you for being a high quality organization. We will definitely recommend Jeff D | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ Cali Xagas
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10/11/2024 12:00:00 AM | Google
★★★★★ J.K
Would I recommend this dealership? Both yes and no. It's often said that customers come into dealerships feeling defensive, and it's the salesperson’s job to break down that barrier and build rapport. In my case, it was the opposite—I had to be the one to initiate friendliness while the salesperson seemed overly defensive. During the | Read Full Review
10/11/2024 12:00:00 AM | DealerRater
★★★★★ Cheryl Majikes
Recently purchased our eighth vehicle from the Jeff Diambrosia Chrysler DodgeJeep ,Ram Dealership in Downingtown.Our sale person is Eric Baron .I can’t begin to tell everyone how satisfied and happy we are with Jeff Diambrosia the owner ,and Eric Baron our sales person .Throughout the years we have bought eight vehicles from Diambros | Read Full Review
10/10/2024 12:00:00 AM | Cars.com
★★★★★ Micah Hallman
I purchased a 2017 Jetta from this dealership in May. Initially, I was pleased when they fixed a broken touch screen free of charge. However, my satisfaction quickly turned to frustration. A couple of weeks later, my car battery died while I was out on a Saturday. Upon inspection, I discovered it was the original battery, about 8 yea | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Nicola Stidham
I had the pleasure of working with this dealership over this past weekend, following a decision to trade in my car for something more cost-efficient. The staff here are wonderful, professional, and respectful, especially in regard to a sensitive matter that impacted financing. I worked with Shannon, Jas, and Joe from beginning to end | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Joseph Mashura
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9/30/2024 12:00:00 AM | Google
★★★★★ Justin Bostwick
Walt took great care of us. Highly recommend! | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ SCOTT WRIGHT
Zero Stars. They get 1 star for wasting time and acting as if they care. Carmax Carvana anywhere is better there here with their low ball trader offers oh and KBB cash offers ya they don’t take those or honor them. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Bernie
I inquired about a car and they confirmed they had it and asked if I was also interested anything else. They then sent me 3 emails confirming I was still coming. Less than 24h after initial contact, we drove 45 minutes to look at this particular car (found here in cars.com). They had sold it some time ago. No apology, no explanation | Read Full Review
9/12/2024 12:00:00 AM | Cars.com
★★★★★ Matt Nyce
Had a great experience with Jeff D'Ambrosio VW. This was my first new car purchase and Walt was very helpful walking me through all the steps, finding the right deal for me and working with my schedule. | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Darrell Walace
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8/27/2024 12:00:00 AM | Google
★★★★★ Jerry
This review is for Sarah, your receptionist whom with her knowledge and professional manner should be far more than a receptionist. One can tell she cares about the customer and getting them the answer to their question, as well as getting them to speak with the person they have requested to speak to. I found her to be honest, truthf | Read Full Review
8/23/2024 12:00:00 AM | Cars.com
★★★★★ sydney s
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8/21/2024 12:00:00 AM | Google
★★★★★ Devon Thomas
Erik was amazing. | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Savannah Bishop
Daniel Kirby was the best! He helped me find the perfect car and made it simple and easy! The staff at this location are outstanding! | Read Full Review
8/15/2024 12:00:00 AM | Cars.com
★★★★★ Meg \V/\V/
The first time I waited with the car, and it was a few hours. The second time I had to leave it with the service desk on a Friday night. No word from them all day Saturday, and we were told it would be a bit because of parts needing to be ordered. Called again mid-way through the week and were told we'd get a call back. Got one, sam | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Andy McFarland
I worked with David Baldwin! He was helpful, respectful and polite. He made the whole experience easy! | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Leah Wright
We had an absolutely wonderful experience today. Isaiah was an amazing salesman he was patient kind and he took the time to explain everything and he was very helpful in helping her choose her dream car. Thanks also to Joe, Bob, and Nate they all were very helpful as well. | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Vanessa Werring
Kenny Ortiz is excellent. He goes above and beyond for his clients, making sure they have everything they need while maintaining a warm, professional demeanor. I cannot say enough about how attentive and reliable Kenny has been and I highly recommend working with him if you’re looking for someone who has your best interest at heart. | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Carl Donato
Kenny was a huge help and I have nothing but good words for his expertise. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ T G
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7/28/2024 12:00:00 AM | Google
★★★★★ Joseph Cannizzaro Jr
If a VW is what you're looking for then this is the ONLY place you need to go. Ask for Kenny Ortiz! He will go well beyond the call of duty to get what you want. Kenny has an extremely kind heart and you will appreciate his time and effort spent helping you get the VW you want. He makes the entire experience stress free! What a wonde | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Nina Malone
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7/20/2024 12:00:00 AM | Google
★★★★★ Sathwik N
Walter was great and helped with our new 2024 Jetta purchase | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Devang Patel
| Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Keyvon Zomorrodian
Unfortunately I will not be recommending this dealer. I got an atlas here some years ago and had a big issue with a brand new vehicle where it was in service for a month and dealing with their service department at that time was a nightmare. Long story short I was in the market for a brand new Golf R and decided to give this dealer a | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Tiah Andrea
Went here to get a replacement key fob for my Jetta but the ignition piece was broke ?? I ended up leaving with a second car! Kenny made sure I was in a car I loved! My credit isn’t that strong and I only had a $1000 to put down but they were patient and I was able to walk away with a 2021 Jeep with low mileage & a monthly payment I a | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Kayla Sharp
John and Jeff were absolutely incredible! Very helpful friendly and patient. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Danielle Michniewicz
I had an amazing experience buying a car here. Kenny Ortiz was extremely helpful and super friendly, answering all my questions and making the car buying process as easy as possible. I definitely recommend this location! | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Francesca Pabon
Went through Costco, got a fair price, Walt was great to work with and had almost everything set up before even walking through the door. Very knowledgeable and helpful. | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Nicholas Frangia
Bought an Atlas from Garnet VW. Brought it here for a better price on an oil change. Well, they "noticed" the radiator support was broken and it "usually happens when it's being worked on" and "take it back to where you bought it, it's a big $1400 job." The issue I have with them is that 1)They didn't offer to do the warranty wor | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Kevin
I had a scheduled appointment and to wait for it considering I live in Delaware and travel 45 mins to come here. Once I arrived I was told that they only have one lift that can lift my ram 5500. I’m only here for a state inspection. The lift they are using lifts my vehicle by the tires so there’s no way they could say they need that | Read Full Review
7/11/2024 12:00:00 AM | Cars.com
★★★★★ Sandra Luyando
I had a wonderful experience at Volkswagen dealership. Walter is a nice man very patient and answered all our questions.He never tried to pressure us, which is important because this not an easy decision. Everyone we came into contact with was nice. I haven't had this kind of experience in other dealerships. Kudos to you guys | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Ayyzer
Stan made the deal great and easy with the ease of explaining everything and ensuring everything made sense. | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Ms. Bari
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7/2/2024 12:00:00 AM | Google
★★★★★ Al Giacoio
Sarah and Christine are awesome and this review has nothing to do with them. For some reason "Management" is now charging 3% if you use your credit card which is ridiculous as I am sure his merchant fees are less so now Jeff D is making money on the use of credit cards - wow! And no I'm not using my debit card so that's not an optio | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ LYDIA Y. MARTINEZ-MELENDEZ (YITASHII)
I highly recommend Rachel from Jeff D' Ambrosio. Thank you for the service and your hospitality. 100% Satisfied. | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Robert Morgan
My Experience at Service for my Mitsubishi at Jeff D'Ambrosio was Priceless, and 1st Class. Sarah Kirk and Jeannette Lange were Awesome and totally professional! They help me through a major issue caused by another auto place and not only fix my issue but was fast, professional. From the time i pulled into service to the mechanics th | Read Full Review
6/26/2024 12:00:00 AM | Cars.com
★★★★★ Dana Johnson
Got my vehicle serviced and inspected in a reasonable amount of time, and at a reasonable price. | Read Full Review
6/18/2024 12:00:00 AM | Google
★★★★★ L 9
Great place. Great people. I had wonderful assistance and interaction with Dan K, Al, Joe and many of the other team members that assisted during my long thought process and many questions. Truly great, kind, helpful, and caring people. You almost forget you're at a dealership. I enjoyed working with them! Thank you! | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ ALLEN MORRIS
SALES REP LUIS RODRIGUEZ WAS REALLY HELPFUL --MY CREDIT WAS REALLY NOT THAT GREAT IVE BEEN THRU UPS AND DOWNS THIS PAST YEAR AND LUIS WORKED HARD TO GET ME THE CAR I WANTED AT A LOAN I COULD AFFORD I DONT KNOW WHAT I WOULD DO WITHOUT HIM AND HIS TEAM ---ILL ALWAYS BUY MY CARS FROM THEM --I APPRECIATE EVERYTHING THEY HAVE DONE | Read Full Review
6/11/2024 12:00:00 AM | Cars.com
★★★★★ Drew S
Since purchasing our VW Atlas in March 2018, we’ve consistently relied on the dealership for service. Recently, we acquired a Jeep with the intention of bringing it in for maintenance as well. However, during our most recent VW service visit for an oil change, we were taken aback by the dealership’s new policy: they now impose a 3% s | Read Full Review
6/3/2024 12:00:00 AM | Cars.com
★★★★★ Charmaine Connell
Walt Konyk was outstanding in his support of my needs. He listened to my concerns and chose the right car for me. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Mark Kaupas
Always a pleasure to see Andrew McMichael in service, Kenny Ortiz in sales and Jas Woolwine, General Manager when my car is in for service. I moved to southern Delaware from Downingtown and I still schedule my service at Jeff D'Ambrosio Volkswagen where I acquired my VW Tiguan. If you are looking for a VW Atlas, Tiguan, Jetta or th | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ samuel cancel lopez
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5/20/2024 12:00:00 AM | Google
★★★★★ Emily Burns
I just got my first car and Kenny Ortiz was amazing to work with! He made the process so easy and quick. I love my new car! | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Akshay Rao
Good Lawd are they bad! Multiple bad experiences.. they have zero customer appreciation and care about nothing to make us feel welcome.. Twice my car was sent back saying everything was ok only to admit that oh maybe we need to change something.. the Assistant Manager himself is honestly very rude and unprofessional.. Completely unhe | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Ryley Hinton
I had a great experience buying my first car and it was all thanks to Kenny Ortiz. He made sure that I knew how everything worked and was very thorough while also keeping it lighthearted and fun. He got me the best deal for my situation and it was the exact car I wanted as well. He was very knowledgeable on the Jetta and gave me sev | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Ashley Delromano
I bought a car with Rachel Brennan and my experience couldn’t have been better. I got the exact car that i wanted at a good price and i honestly couldn’t be happier. Everyone was fast, efficient, and the overall experience just was great. Buying a new car is stressful, & Rachel and her team took the stress away- handled it all and ha | Read Full Review
5/14/2024 12:00:00 AM | Cars.com
★★★★★ Deyona Moore
I came into this place from a Facebook ad and walked out with a brand new car!!! Service was quick and proficient! From Roman who called me to set it up, Walt who took care of me very well, and Jas who got me financed!!! Thank you so much!! | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ kristopher drechsel
The sales department made great use of my time. They gave me the exact DL I was seeking. There was no pressure or stress. This is why I keep returning to this location for my vehicles. Kenny Ortiz is my personal salesperson and is a fantastic representative. | Read Full Review
5/9/2024 12:00:00 AM | Google

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