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Smith Volkswagen

★★★★★(28)read reviews

4304 Kirkwood Hwy, Wilmington, DE 19808

(302) 482-8784 Ask About Our Service Specials!

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Service Offers

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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$7.50 Off Front Wiper Blade Replacement³Click Here for Details
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$10 Off Genuine VW Battery and Installation¹³Click Here for Details
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$25 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$120.00 Oil and Filter Service¹Click Here for Details
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$25 Off Spring Service Special²³Click Here for Details
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$25 Off Set of Four Tires⁹Click Here for Details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
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Customer Reviews

★★★★★ Randy S
Sales man didn't seem interested in selling a used vehicle only wanted to talk about new.... | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Nick Mancuso
Awesome experience; reasonable price, excellent service, and quick, painless financial process. Big shout out to our great salesman Nhojiar! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ WOLVERINE
Last time I was there, I took my GTI in to have a tire changed. They changed the tire and a few months went by. I was going to rotate my tires at home, but found that I couldn't get my lug nuts off. I took a torque wrench and measured what the ft/lbs were and it came up at 200ft/lbs on the gauge. It's supposed to be at 88ft/lbs. I tr | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Edward Taws
I brought my volkswagon jetta here about a month ago. Spent $600+ on repairs to get check engine light off. They fixed a small gasket. Gave me my car back before made it half way home light came back on, I called and told the rep what had happened she assured my I could bring it back as the problem had not been fixed. When I bought t | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ James C
Awesome ???? now if only owner would bring out that Vette !!!! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Duarte Alex
I had a 2014 Volkswagen Passat that I serviced here from 2019 to 2022 I love the environment I love the positive interactions I've even bought parts from the parts department for my own DIY small fixes lights, wipers, element filters and cabin filters from here. I traded in that Volkswagen here if not because anything was wrong with | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Dan Castellano
The engine in my 2011 VW Golf TDI seized. After checking with a couple of VW dealerships in PA, I found Smith VW. I drove down and met with service manager Jason Willey. I was very impressed with Jason because I quickly got the feeling he was very honest and was not going to take advantage of my situation. I had them install new | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Rhys Newcombe
A little pricey but it's a dealership so that's pretty much exactly what you pay for. I recommend going to the dealer for major services every now & then, but go to a local mechanic for the more frequent services and consumables (brakes, tires, etc.) Very helpful staff that serviced my VW lickety-split ???? | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Cameron Myers
I bought a car here and unfortunately it was totaled a week later. The insurance Co needs title and Smith VW is giving run around. Business office lied to me about whereabouts of title. This is on top of paying a monstrous premium for the privilege of having them do title work. DEAR OWNER, SPARE ME THE PATRONIZATION. IT ONLY TAKES 3 | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Erin Palagye
Great service, the only place to bring your VW for factory parts, and we'll trained mechanics. 5 stars ????? | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Greg Thornton
I had my 2016 GTI here for service because I heard a banging noise in the rear suspension area. This dealer is located close to my work so I brought it to Smith instead of my normal VW dealer. Later that day, the service team contacted me and said there was an issue with the exhaust hanger that was a resulting in the banging noise I | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Drew Engelhardt
Really helpful service team. In and out quick with clear explanations for everything. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Josue Robles
I had been searching for a RAV4 and saw one posted on 7/23/24. Went in that same day to take a look and was told I couldn’t look at it because it hadn’t been inspected and looked over. Why post a car that wasn’t ready? I followed up every day between then and Friday 7/26 and kept getting a different story from Christian, Eddie and Nh | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Kris Fraser
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7/25/2024 12:00:00 AM | Google
★★★★★ Allison Mooney
If I could give this dealership more stars, I would. This was my first experience purchasing a car (a VW Beetle) and I couldn't have asked for anything better. The staff were wonderful, welcoming, and kind. I worked mostly with Christian Sanchez and was blown away with the level of customer service me and my family received. I would | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ AlexandriaDenny1807
Husband and I went in to trade in our 2018 VW Jetta Wolfsburg edition for a 2019 VW Tiguan. Our sales rep, Eddy Lopez, treated us with absolute respect. We had great conversation while waiting for the evaluation of our Jetta, which made the time go by quickly and didn't feel awkward with uncomfortable silence. Eddy Lopez is a great g | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ ellegrasso23
Wonderful service! We recently purchased a used vehicle and also did a trade-in. Christian, our sales person, paid close attention to what we were looking for and gave us time to make a decision. The purchasing process was smooth and quick. I love my car. Thank you, Smith Volkswagen. | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Duarte Alex
I had a 2014 Volkswagen Passat that I serviced here from 2019 to 2022 I love the environment I love the positive interactions I've even bought parts from the parts department for my own DIY small fixes lights, wipers, element filters and cabin filters from here. I traded in that Volkswagen here if not because anything was wrong with | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Msjaae Walker
I would like to thank Jeff Kessler for turning our frown upside down. He went above and beyond to keep a valued customer and showed great customer service. He showed us that there are some Great Sales Manager that actually care about the customer and values them. I was ready to return my 2024 vehicle back to the dealership but with | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Michael Cunningham
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7/11/2024 12:00:00 AM | Google
★★★★★ Patricia Lemus Moreno
Cristian is the best sales person! He made the process so easy and fast! Definitely recommend this dealership! My sister has bought here previously and I had the same great experience! | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ johmaris tobal
Horrible trabajo y manejo de servicios. Fui porque mi carro tenía la luz encendida de línea de control, dijeron que eran unos sensores pagué para que lo arreglaran y luego de dos semanas al recogerlo ellos dijeron que estaba listo y el problema resuelto, al manejar a casa el vehículo no tenía fuerza, verifiqué al llegar y la tapa de | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Matt C
The Smith Volkswagen service team is amazing. They are very helpful and do top-notch work. In addition, they don't try to sell me things I don't need. Today I'm in for 70k service, and they recommended front brakes. Pads were more than 90% worn. This is the first time they mentioned brakes since I last had them done. Other shops hav | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ Maya
If I could get serivce 0 stars I would. My appointment was 7:30 and I was there at 7:26, the staff members acknowledge that I was there and decided to open the door at 7:35, once I walked away from the doors. When I came in no greeting and the staff was rude. Going back to the West Chester location, they are more like family and doo | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Bob Beck (Bob)
They like to bait and switch loans. X APR with a $3500 extended warranty, Y without. Guess which one has the lower rate? I think that’s against the law… I’d sooner take the bus than buy a car from Smith VW. | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Dawn Smith
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5/23/2024 12:00:00 AM | Google
★★★★★ HUIHUI ZHANG
????!Very good service, very enthusiastic | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Russell Harris
Warning: This dealership is known for selling subpar vehicles to exploit warranty claims and take advantage of customers. Avoid Volkswagen Wilmington and consider visiting the knowledgeable and friendly staff in West Chester, PA instead. | Read Full Review
5/17/2024 12:00:00 AM | Google

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