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Hanover Volkswagen

★★★★★(34)read reviews

1850 Carlisle Pike, Hanover, PA 17331

(717) 524-4550 Call Now!

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Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Aidan Thompson
I came here and the staff was very amazing. I got my car here easy and quick. JORDAN MORENO was awesome. He went above and beyond in his effort to help me. I Highly recommend them. I hope Jordan gets a pay raise soon. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Sherita IRL
Had a great experience purchasing a brand new Atlas. I appreciated the red carpet treatment and the free toy my 1 year old received. The staff was very nice, but I did work closely with Travis. It was a pressure free experience. The only disappointment was finding out that this dealership does not offer free car washes, like many oth | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Ryan James
I had a great car buying experience! Megan was super helpful, knowledgeable about any questions I had.Shannon was a great help with financing and getting me where I needed to be. Overall a great team of folks- including you Brad! | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Amy Miller
A great experience while helping our daughter with her first car purchase. Travis and Jesse were a great no pressure team. They both truly went out of their way to make the experience fun, going to extra trouble to let us go home with the car the same day, despite out of state requirements. We appreciate the family focused atmosphere | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Leo Lounsbury
We are exceptionally pleased with the service at Hanover VW. Our sales representative Travis King is extremely knowledgeable and professional in his working with us. All the employees are courteous, professional, and friendly. We highly recommend Hanover VW to anyone interested in in a new automobile . This is an exceptional dealers | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Thomas Kirchner
I called to enquire about a vehicle they had listed on their site that specifically stated to call for pricing. TWICE. No one there could answer if the vehicle was properly inspected (has a unique engine with specific problems) or the asking price. I had been told that the sales manager responsible for pricing used cars was not in an | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Jinxed
Great customer service, super easygoing, and nice to talk to. Got my car fast and no hassle! Thank you, Jordan moreno. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Julia Romberger
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9/7/2024 12:00:00 AM | Google
★★★★★ Stephanie Klinko
My husband and I saw a used Honda online at Hanover Volkswagen. This car dealership is 3.5 hours away from our home. We called the sales department and were partnered with Megan. Megan was great to work with! She was friendly. She was knowledgeable. She was very professional. We explained over the phone that we had a trade in, and M | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Clint Walker
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9/2/2024 12:00:00 AM | Google
★★★★★ Ashley
I was in & out on Saturday in a very timely manner when I bought this 2024 Tiguan. Everyone was polite & helpful when it came to dealing with me. Jordan & Sam (I believe) went above & beyond. I’m satisfied with my experience so far. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Pam Newcomer
I purchased a VW Beetle a few weeks ago and Jordan was amazing. He was on top of things through the whole process. He was very knowledgeable and kind!! I could not have been happier. Thanks Jordan!!! | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Shaun Sutton
This dealership sucks, they deserve 0 stars. They will claim that there is nothing wrong with the car without even test driving it, or looking any further into the situation. Has happened to multiple people I know. They will then try to collect a service fee. For what service? Edit: They can try to respond like they care for good PR | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ John Allen
Disappointed with the sales service departments. I see that I’m not the only one to have issues with the service team. I purchased a certified vehicle from Hanover VW. Since then I’ve taken it in to have multiple items looked at. The transmission makes noises. I was told “it’s an VW”. The front end also has squeaked since I bought | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Patricia Hair
Shout out to the fantastic team at Hanover Volkswagen; especially Hannah and Sam who helped get me into my 2020 Jetta! ???? Couldn’t have asked for a better experience! | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Amanda Jefferis
I recently bought a car from Hanover Volkswagen, and I have to say Jesse (General Sales Manager) and Travis (Senior Volkswagen Product Specialist) were awesome to work with. They helped navigate the buying process easily and efficient and ensured every detail was covered. They went above and beyond to get my new car ready to go and a | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Charlie
I bought a new golf VW here from Jordan Moreno in sales and had to do it from out of state due to availability of the car. Jordan was extremely helpful in not only answering my numerous questions about the car but also setting up the delivery of the car to my home state as well as mailing all documents quickly to me for signing. He | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ lorian dupree
thanks to jordan moreno ! for help to get this jetta !!! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Sarah Neiderer
I recently leased a VW for the first time. All I can say is go with Toyota, Honda, anything but VW, especially in Hanover. I just moved back to the area and called the Hanover dealership regarding issues with my car. I called three times and no one answered the phone during normal business hours. When I was finally able to reach the | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ jason hunt
If you like waiting 20 minutes for parts and never being acknowledged, this is your place | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ John Allen
Disappointed with the service department. I see that I’m not the only one to have issues with the service team. I purchased a certified vehicle from Hanover VW. Since then I’ve taken it in to have multiple items looked at. The transmission makes noises. I was told “it’s an VW”. The front end also has squeaked since I bought it. I’ | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Cassidy Wood
First off, I want to commend Hannah for making the sales process so easy and for being incredibly kind. She is probably the only positive aspect of my experience with Volkswagen in Hanover. Unfortunately, my experience with the service team has been quite the opposite. Since purchasing my car in November 2023, I have brought it in tw | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ John Allen
Even if the vehicle is “certified”, and they provide a Carfax (or similar) ask more questions. At least ask for ALL service records available. You should be able to see services performed by VW dealerships. There may be items to look into deeper or change your mind about the vehicle. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Glen Horst
Highly recommend for purchasing a vehichle. Super happy with sales and service. Very honest and not high pressured sales people. Keep up the good work. | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ John Allen
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6/11/2024 12:00:00 AM | Google
★★★★★ Jeff Anderson
Extraordinary dealership! The owners and every one who works there care about their customers! You will have your best Volkswagen sales or service experience here! | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Austin Winesickle-White
Travis King and the whole staff at Hanover VW were top notch helping us get into our new used car! Travis couldn’t have made the process any easier with us being from out of town sending me pictures and making sure we could be in and out as quick as we wanted to be. Car was sitting out front waiting for us when we got there. Travis i | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Sharon Zimmerman
Just purchased a certified previously owned Tiguan. Worked with sales rep Megan and finance person Samantha. I cannot say enough about these ladies and the rest of the staff. A very wonderful experience. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Dennis Brew
Dropped off a Hope Rides vehicle for a service. Friendly staff. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Mark caropreso
I primarily chose this rating because of the excellent service i received from my sales person Megan Kelley. I've purchased many cars over the years and the level of professionalism and follow through was topnotch. She took the time to walk my daughter through all the features/benefits of the vehicle. I will be sure to recommend | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Derrik Metz
Travis was very responsive. He found the car we were looking for at another dealership and brought it to Hanover within a week. The deal was fair and smooth, with no upselling or hidden costs. They also beat everyone in the area on our trade in price. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ joe becker
Megan was amazing she took care of us didn't hound us or try to push us into buying that is what I like. But I was at the dealership for 3 hours way longer than I should have been. | Read Full Review
5/12/2024 12:00:00 AM | Google
★★★★★ Bob
Great service. | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Danielle Looman
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5/10/2024 12:00:00 AM | Google

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