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Piazza Volkswagen of Ardmore

★★★★★(45)read reviews

150 W Lancaster Ave # 198, Ardmore, PA 19003

(610) 228-4767 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Susan Edwards
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11/12/2024 12:00:00 AM | Google
★★★★★ Tanya Lichtin
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11/9/2024 12:00:00 AM | Google
★★★★★ Ohannes Arabatlian
Excellent | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Geena Fontanazzi
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11/4/2024 12:00:00 AM | Google
★★★★★ Jack McFadden
I had a great experience at the dealership. Randi was amazing—no pressure at all, making the whole process easy and stress-free. Tara in the finance department was also incredibly helpful, guiding me through the paperwork with expertise and making sure everything was clear. | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Michelle Parisi
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10/20/2024 12:00:00 AM | Google
★★★★★ Megan Hayes
The communication, timeline, breakdown of prices, and ability to approve services from my phone. | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Jesse
My car is an EV from another company that required a state safety inspection (w/o emission). We encountered a problem that required some changes to their computer system. The service coordinator made calls to allow my car to be inspected at the VW service shop. Awesome service coordinator and staff. I would bring it back for services | Read Full Review
10/17/2024 12:00:00 AM | DealerRater
★★★★★ Sean Tori
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10/16/2024 12:00:00 AM | Google
★★★★★ Kimberly Petit
Wonderful place for service. I had never been to a dealer for service but immediately saw the value as soon I was expediently greeted. Communication was clear and they only repaired the urgent things and let me take my car with the other minor issues they found so i can get them repaired at my own choosing. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Mariam Rahman
I visited the parts dept in this location. I needed to buy a part for my 2017 Jetta. The person behind the counter placed the order for me I paid for it and he said it should be getting a week. 3 weeks later they called and said the part is here, I went there and after the tech looked at the part, I was told I need to pay $2500 to in | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Jermaine Parker
This 1 Star is specifically for Sean/Shawn in Service. I called to verify that this location was participating "VW Service Xpress" program, where you can get simple services like an oil change, tire rotation and other simple procedures done without an appointment. 1st of all the location isn't participating. 2. Shawn/Sean answered t | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Max Nguyen
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9/23/2024 12:00:00 AM | Google
★★★★★ Ashley wint
My service advisor Nekou was super attentive and helped me through the process. When I didn’t understand the complexities of the repairs needed, he broke it down to me so that I could better understand. Always a positive experience at Piazza if I could give them 10 stars, I would. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ lane Hedrick
Big thanks to sue and Paul for helping me out and getting me set up with a nice car with a great rate. Friendly and helpful service highly recommended! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Alicia Koniecki
Volkswagen Piazza service crew is the best!! Was in and out, on a holiday nonetheless. Fast and friendly service, made my day. Nice and easy and was able to enjoy the rest of day with a sense of peace. Thanks guys!! | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Jacob Allon
I recently had the pleasure of leasing a vehicle from Piazza Volkswagen of Ardmore, and I can confidently say it was the best car leasing experience I've ever had. Kayla, our sales representative, was incredible—honest, transparent, and truly dedicated to helping us find the perfect vehicle. She made sure we understood every option a | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Alex Alafoyiannis
Very interesting sales tactics at this dealership, almost feel like they go out of there way to make sure they don't sell you a car | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Shyann Pierce
Randi was a great salesman and a personable guy. He treated me like family and got me the right car for my needs. Highly recommend! | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Michele Jenkins
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8/29/2024 12:00:00 AM | Google
★★★★★ Bryant Nguyen
Sean and the VW service team are the best! | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Sharif Tindal
Had a great service experience when I came to VW nekou explained everything to the T and made it an nice and easy transaction big 5 stars on my overall experience | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ King Lumba
Shameer was great, help me get a new car, I'm so happy,Thank you so much | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Steffany austin
I have a 2019 VW Tiguan that abruptly shut off about a block from the dealership (thank God!). After I got it off the road and realized it may have been a battery issue, I got it jumped and went right over. Although I hadn’t made a service appointment due to the nature of the issue, I was swiftly assisted and fit into the schedule. T | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ TaiAyanna Wilson
I had an exceptional experience at Piazza Volkswagen of Ardmore, thanks to Nekou. From start to finish, Nekou was incredibly professional, knowledgeable, and attentive. They made the entire process smooth and enjoyable, taking the time to answer all my questions and ensuring I felt confident with my services. Their dedication to exce | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Jasmine howard
I have been a regular at the Volkswagen dealership, and Nekou in the service department has always gone above and beyond to assist me. As a service advisor, he is knowledgeable, professional, and genuinely cares about his customers. Whether it’s a routine maintenance check or a more complex issue, Nekou ensures everything is handled | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ R Y
I am very pleased with the customer service I received at Piazza VW Ardmore . They were very professional and attentive throughout the entire purchasing process. They made it easy and stress free! | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ WRC Bikes
If you can earn 0 stars that is what they deserve. Steer clear. Sold a car from their ‘loaner fleet’ and when the entire stereo that encompassed every light in the dash and every thing that controlled the vehicle including all audio and backup cam went within 1k miles of the manufacturer warranty there was no concession and no assi | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Partha Nath
Excellent service. Best dealer. Got a great deal on 2024 new Volkswagen Taos . Thank you “Randi Pavlow” you are the best . | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Sean
I had a flat tire. Thankfully my car was parked in the lot next door. After talking with one of the guys and telling him what was going on, he directed me to the office where I talked to Sean. Sean was straightforward, he directed my car to Georges and they got the job done in a half hour or less. He also kept me posted on what the e | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Lauren Smallwood
I recently had the pleasure of visiting my home Volkswagen dealership, and I must say, it was an experience that exceeded all my expectations. I’ve been a customer with Volkswagen for almost 8 years. From the moment I stepped through the doors, I felt like a valued customer from the valet to the service Rep Scott. I scheduled an appo | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Michael Barlow
Fantastic experience with their parts and service department. The sales team seems to be top notch as well, without being too pushy. Can’t recommend this dealership enough. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Erica Harrell
Very very accommodating dealership. All the fellas are well groomed and presentable and very informative and kind. There was a small issue from an earlier service with them and because it wasn’t my fault there was charge from me. I asked for help on some patch work for my car and the guys there gave me quick fix until I want to fix i | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ terry Robbins
Called to set up a service appointment for my VW. The service guy seemed like he was playing me for open ended hike in repair cost. I ended the call. | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ J
Sketchy place. They gave my car to a tow company and lost my car. Then when I called they hung up on me. It wasn’t until the police arrived they said the cameras “don’t work” . Very Shady people. | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Charles Foy III
We were able to get what we came for, at a price we were comfortable with and with great conversations along the way. Shameer is amazing!!! He was juggling a few of us, but remained attentive and engaged. A true professional! | Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ TOM
Very poor service, they do not say the truth and are not reliable. You can try if you like... | Read Full Review
6/29/2024 12:00:00 AM | DealerRater
★★★★★ Yohann Vandaele
Worst place to get a car!!! | Read Full Review
6/28/2024 12:00:00 AM | Google
★★★★★ Andy Bronstein
Piazza Voldswagen of Ardmore advertised a car I purchased which included Blind Spot Monitoring. However, after the purchase my son realized the car did not have the advertised feature. Piazza would only offer a discount on the purchase of the missing feature rather than entertain any price concession. BAIT AND SWITCH! | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Codi Dugan
Extremely happy with this dealership! My kids and I got a flat tire headed out of town on Saturday during 100 degree weather! After calling around to multiple places, this dealership had the correct tire size, told me I could come the same day and have it replacee... we were out of the dealership in less than hour! Can't thank Ken an | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Mark Castellano
I love this place. I have a Volkswagen and I take it here all the time. They’re honest, helpful, and friendly. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Tara von Andreae
I've had warranty interior work done here that seems to be holding up. I would guess that's a check in the positive column. Recently got a mailer that offered some kind of service coupon for my first oil change/scheduled maintenance. I called (without the flyer in my hand) and after being transferred around I got scheduling who had n | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★ Lauren Bent
Tara in finance was amazing. But the brand new Taos 2024 I bought in late Jan has already been having issues & the service team is not easy to work with | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Joe Zakrzewski
We leased a Tiguan from VW Ardmore. The process was messy and the manager, Rocco, is old school. By "old school" I mean a liar and a jackass. Go to a different VW dealer and avoid this place. We also enjoyed the sales rep Randi being on her phone the entire time instead of giving us the time of day. If they didn't have the exact mode | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Ray Ray
Not very efficient or great at communicating repairs. Just look to diagnose at an exorbitant fee and can’t provide adequate next steps. Screams lack of experience. Had the work diagnosed here during 60K service and got the work completed at half the price at a local foreign repair shop. The Uber service was convenient… | Read Full Review
5/13/2024 12:00:00 AM | Google

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