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Kelly Volkswagen

★★★★★(76)read reviews

736 S Main Ave, Scranton, PA 18504

(570) 906-8744 Ask About Our Service Specials!

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Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: ClosedSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Gregory Burzinski
Great service. Trustworthy technicians. | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Richard Padgett
I’ve used Kelly’s twice within the past year, and both experiences have been nothing short of amazing. Their team is always helpful, courteous, and truly goes above and beyond with customer service. The most recent time I used them, my cylinder head needed to be replaced and it was part of a recall, which meant I had to wait about 6 | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Jason Jones
Great dealership with professional service!!! | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Andrea Long
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4/13/2026 12:00:00 AM | Google
★★★★★ Amy
I love working with Kelly VW. They are a family run dealership. They go above and beyond for their customers. I ask a lot of questions and they always answer them thoroughly and explain things very well. Highly recommend. | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Sue DeBella
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4/10/2026 12:00:00 AM | Google
★★★★★ Keith Limbach
Good place to get your VW serviced. | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Gage Foote
Good service | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Debbie Varcoe
Great sales and service. At my last visit for service I needed to get back for a family emergency and the service department did not hesitate to offer me a loaner vehicle so I could get home. They offered to help in anyway. These guys are awesome. | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ Victor Alberigi
Timely and helpful service | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ fred hensler
Great service friendly staff, convenient scheduling and quality service, highly recommend for your VW. | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Diamarina Marrero
Would 1000 recommend this place. I was originally quoted at another place for over $2000 for a problem I was having with my car. But Kelly Volkswagen saved me 500+. They also found a way to fit me in and get my car done promptly so I didn’t need to continue to spend money on a rental. 10/10 | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Michael Gavlick
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3/29/2026 12:00:00 AM | Google
★★★★★ Larry Mcrae
Yeah I didn’t get enough answers on what’s going on with my vehicle | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Victor Garcia
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3/27/2026 12:00:00 AM | Google
★★★★★ Berthe Monahan
I love coming to Kelly VW! First - it's like visiting with friends and/or family.... always happy to see you! Second - the service is impeccable. I have my car inspected, oil changed and any other service my car may require. The fellows at the Service Desk couldn't be any nicer. They explain anything that was done to my car in full d | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Kris DeLeo
Get all of my work done on my TDI Passat here and they've kept my car happy and healthy, great service, fair pricing, and more than reliable when it comes to diesels | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Stitch Biatch
Always pleasant to deal with. These guys are very knowledgeable and so courteous. And the charges are reasonable. We will only take our car to Kelly! | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Katie Padula
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3/25/2026 12:00:00 AM | Google
★★★★★ Cynthia Lacey
My 2022 Taos went to have the new transmission programmed. They stated they were busy but would try the best to get to it. They did great I had it back the same day they had it towed there. They walked me through everything and kept in contact. I’m very pleased with how pleasant and responsive they were. Peter was so pleasant | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Amanda Finella
The BEST service around and the friendliest staff! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ James Osborne
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3/18/2026 12:00:00 AM | Google
★★★★★ Tara Hoey
Very great experience! Very honest and I did not feel pressured at all | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ tina yakely
Love dealing with Kelly VW service guys. They know their stuff, thry are honest and don't make you feel dumb for asking questions. Always do a great job!! | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Sharon Levy
Kelly Motors is the best! Excellent service in all that they do!! | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ lisa deorio
35 years and 9 VW’s with the same dealership Kelly VW, always impeccable service | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Alexander Torres sanchez
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3/8/2026 12:00:00 AM | Google
★★★★★ Bobby Dougherty
I had a pretty uncommon issue with my new VW Atlas, Kelly VW was great with extremely timely responses from Paul handling all of the logistics to the quick repair and return of my vehicle. I will use Kelly VW for all scheduled maintenance and anything else that may arise. | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ T S
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3/8/2026 12:00:00 AM | Google
★★★★★ Ashley Hill
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3/6/2026 12:00:00 AM | Google
★★★★★ Erica Grasso
Service department is always pleasant and full of knowledge!! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Kevin Smith
Your people are kind. I’ll give you that. But again, I left with the issue not resolved and put in another $500. The car is actually worse than when I brought it in. Now it won’t drive over 3k RPM’s and I was told $3k+ to fix it. I’ve already spent over $1k to learn it was going to be $3k+ to fix. Ridiculous. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Emily Apostolico
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3/4/2026 12:00:00 AM | Google
★★★★★ Tina Morgan
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3/3/2026 12:00:00 AM | Google
★★★★★ looney wilcox
Service is top of the line. No comparison. I have used many dealerships and believe me they are the best !!!!! Kelly Volkswagen is the go to for your VW service!! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Frederick Lidle
Fast, friendly service. Reasonably priced. Fixed issues. No complaints. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Joe Casarella
Excellent service. Staff courteous and personable | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Scott
UPDATE -Up to 4 months now, still nothing. It has been 3 months and no call or follow up to this after many promises. Girlfriend had an issue with her convertable. They could not get us in for weeks. They needed it dropped off the night before so they had it all day. We went out of our way to accommodate. They called and said it | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Emily Sheehan
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2/23/2026 12:00:00 AM | Google
★★★★★ Gretchen VanDyke
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2/20/2026 12:00:00 AM | Google
★★★★★ Scott Lougee
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2/20/2026 12:00:00 AM | Google
★★★★★ Javier Pazmino
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2/19/2026 12:00:00 AM | Google
★★★★★ MIKE BRENNAN
My wife and I scheduled an appointment to address a worn control arm bushing. Mike was extremely helpful. Repair was performed quickly. He was also informative regarding additional services and general information. I would highly recommend Kelly Volkswagen. | Read Full Review
2/12/2026 12:00:00 AM | Google
★★★★★ Jacintha Burke
The service staff Listened to me. Worked diligently to resolve my VW's issues.We have purchased only Volkswagens for 20 years.Why? Because the quality of the service Kelly provides | Read Full Review
2/12/2026 12:00:00 AM | Google
★★★★★ Kathy Kelly
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2/12/2026 12:00:00 AM | Google
★★★★★ J Shelp
Always great service provided ! | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Michael Messenger
Very professional, always great service | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Chuck Wagon
Get service Great people Always a 5 star experience for over 30 years of working with this dealership Much thanks. | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Marissa Smith
Absolutely awful! Took my car in for its annual maintenance with an additional issue and 2 recalls. 1 recall was said to be “fixed” lol it wasn’t the screen still snows. Second recall they removed my engine cover with no replacement cover available. They advised my vibration was better! It’s worse and now it pulls hard to the right. | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ lenny kulick
Had a pretty big issue with my Tiguan . Did the tests and confirmed the problem . The parts were ordered and it was fixed in a very short time . All costs paid by Kelly Volkswagen and a loaner car . Excellent service from start to finish . | Read Full Review
1/29/2026 12:00:00 AM | Google
★★★★★ Ronald Bidwell
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1/26/2026 12:00:00 AM | Google
★★★★★ Todd Habeeb
Everyone is always friendly and knowledgeable. Very easy to deal with any issues and questions | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Brian Murray
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1/26/2026 12:00:00 AM | Google
★★★★★ Amanda Smith
Great customer service …. Brought my 2015 Volkswagen GTI down for a recall and they were fast, respectful a great customer service. Tyler did the work on my car and he did an outstanding job. | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Len Pesotini
KVW is always courteous and professional. They treat you like family. | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Lisa Tizzoni
We love Kelly Volkswagen - they are so accommodating and a pleasure to deal with! | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Candice Muench
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1/26/2026 12:00:00 AM | Google
★★★★★ Beth Egan
Have purchased and serviced all my VWs with Kelly VW. I have always had positive experiences with the sales and service department. I will continue to purchase and service my vehicles with Kelly VW. | Read Full Review
1/26/2026 12:00:00 AM | Google
★★★★★ Renee Parry
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1/26/2026 12:00:00 AM | Google
★★★★★ Dan Fletcher
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1/26/2026 12:00:00 AM | Google
★★★★★ Guy Finucan
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1/26/2026 12:00:00 AM | Google
★★★★★ Greg Triggs
Great recall experience with the service department. Communication was friendly, thorough & efficient. The staff was confident, well trained and solution oriented. Don't hesitate to patronize. ???? | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Jennifer Simko
Wonderful customer service, keeping me informed every step of the way. I live 5 mins from my local VW who did not call us back after 5 attempts so we made the 45 min trip to Kelly VW who answered our call on the first ring. | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Charla Ulitchney
My daughter's transmission went. Kelly Volkswagen was the only Volkswagen dealership available within a week. Pete was very helpful over the phone and the whole dealership was very timely and communicative. | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Jen Stevens
We have always had such great experiences with the service department at Kelly VW. They are up front and honest and don’t try to ‘find’ extra things that need to be done. I highly recommend them! | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ sarah kane
excellent customer service. quick and efficient! | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Billy Curry
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12/26/2025 12:00:00 AM | Google
★★★★★ Christa Cielski
Wonderful service experience! | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Stacey Mcgowan
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12/26/2025 12:00:00 AM | Google
★★★★★ Jordan Davis
Very easy and professional to deal with. Highly recommend their service department. | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Barbe Sempa
The service staff is courteous, friendly and efficient. | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Joanne Schmidt
A wonderful service department….i only wish the additional service would cost less! | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Aidan Burke
My wife and i had a really great experience working with Joe Cawley. Joe is a salesman that we worked with while setting up a 3 year lease on the Volkswagen Tiguan SE. From the moment we walked in the door he was super helpful and explained everything in detail about the car to us. On top of that he just made us feel like we were in | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ SrCarterD3
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11/26/2025 12:00:00 AM | Google
★★★★★ Luis Gilces
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11/26/2025 12:00:00 AM | Google
★★★★★ Cynthia Lacey
They took there time looking over my car and reporting it to the warranty company they stated my call don’t drive only goes in reverse when I have it towed the car drove . Than again at the new shop the car drove . Turns out it’s not what they said | Read Full Review
11/26/2025 12:00:00 AM | Google

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