Return to complete listing of VW Service Departments

Colonial Volkswagen, Inc.

★★★★★(205)read reviews

200 W Street Rd, Feasterville Trevose, PA 19053

(215) 494-7616 Ask About Our Service Specials!

Service Offers

VIEW

September Bonus

VIEW

No Charge Have a Cool Summer Inspection⁵Click Here for Details

VIEW

No Charge Wiper Blade Installation³Click Here for Details

VIEW

No Charge Brake Inspection⁹Click Here for Details

VIEW

$99.95 Oil and Filter Service¹Click Here for Details

VIEW

No Charge Tire and Alignment Safety Inspection⁷Click Here for Details

VIEW

No Charge Battery Test¹¹Click Here for Details

VIEW

Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VW2023 at checkout.Click for details

VIEW

Tire Special

VIEW

Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.

VIEW

Enjoy SiriusXM in your vehicle!Click for Details

VIEW

Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

Map & Directions

Submit

Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Colonial Volkswagen, Inc. has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Iris Blum
We have been purchasing our cars from Colonial Subaru/ Volkswagen for many years. We have always had a great experience . The salespeople are helpful and knowledgeable and not high pressure in the least. The management is the best. Special thanks to Allison B. , our most recent sales rep and Karen B. The Sales Manager. | Read Full Review
9/20/2023 12:00:00 AM | Google
★★★★★ Zachary
Always great service from the VW service team | Read Full Review
9/14/2023 12:00:00 AM | Google
★★★★★ Deanne Jackson Rudd
The staff were friendly and super helpful in the purchase of my new car! Great experience! | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ Alex Goldberg
In the beginning, I gave them a 5-star review. Afterwards, everything started going downhill. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every time I brought in my car for servicing, I left with a new issue. The owner has the audacity to call me, and haras | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ AlexBG
I gave them a 5-star review, and everything started going downhill from there. The VW support secretary is extremely rude and talked over me - after trying to address an issue that THEY caused. Almost every time I brought in my car for servicing, I left with a new issue. The owner has the audacity to call me, and harassed me at work, | Read Full Review
9/11/2023 12:00:00 AM | DealerRater
★★★★★ Renato Amorim
The buying experience was relatively smooth, although the paperwork process is incredibly slow and byzantine. I would rate the overall experience as 4 stars if something utterly irresponsible had not happened. Twice in our conversation about the purchase process, when we had already agreed to buy our ID4, the sales representative sta | Read Full Review
9/10/2023 12:00:00 AM | Google
★★★★★ Kimberly Congdon
I recently purchased a 2023 Taos VW from Shawn! The whole experience from the moment I got there until the time I left was amazing. The customer service he provided was exceptional. Shawn is very friendly and was very knowledgeable about the vehicles. I recommend purchasing a vehicle from Colonial and Shawn, I will continue to tell m | Read Full Review
9/5/2023 12:00:00 AM | Google
★★★★★ Irene Pers
Staff was courteous and attentive. Let me know when service was almost completed. | Read Full Review
9/3/2023 12:00:00 AM | Google
★★★★★ Alla Spivak
Very recommended. Tony Kuznetsov and Walter Ruschak were very helpful throughout the entire sales process. Walter also was very knowledgeable in explaining the operation of the various features of the vehicle. He was great to work with and I won't hesitate ringing you if I need any further instructions. Love my new car! | Read Full Review
9/2/2023 12:00:00 AM | Google
★★★★★ Denny Beals
My certified preowned Volkswagen needed to go in for repairs twice in my first week of ownership. The sales experience was wonderful. | Read Full Review
9/2/2023 12:00:00 AM | Google
★★★★★ Laurence Kaufman
Worked with Allison B. very successfully in our purchase of a 2023 Subaru. | Read Full Review
8/29/2023 12:00:00 AM | Google
★★★★★ Joseph ODonnell
SERVICE REP. WAS NOT ONLY KNOWLEDGABLE, BUT ALSO COURTEOUS, AND INFORMATIVE ?? | Read Full Review
8/24/2023 12:00:00 AM | Google
★★★★★ Jul Gould
Mike Boyle the Manager made my experience A +. I leased a SUV that I like. I plan on returning when my lease is up | Read Full Review
8/23/2023 12:00:00 AM | Google
★★★★★ Khamis Karzoun
Ivana is amazing. She is polite and knowledgeable. | Read Full Review
8/20/2023 12:00:00 AM | Google
★★★★★ Mark Melchiorre
Great service. Chris was very helpful and the whole process was smooth. | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Deborah Ruriani
Just purchased a Subaru Forester -- excellent service, attentive, not pushy. Dawn, internet sales is awesome. DJ was a pleasure to work with and Erin who helped us learn the car! Love their tire program.. was one of the reasons we went back to Colonial! | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ frederick blain
I give 5 5stars because of the service that I received. | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Stacy Cahall
| Read Full Review
8/17/2023 12:00:00 AM | Google
★★★★★ Marissa Yarnall
I recently had a great experience at Colonial VW with Ted Cicchino. Ted was extremely helpful from beginning to end. He was patient with us as we explored our options and did a great job of answering all our questions throughout the process. Ted was down to earth and easy to work with, he addressed all of our concerns, and at the end | Read Full Review
8/17/2023 12:00:00 AM | Google
★★★★★ Rick Cherry
Just great people and very good technicians | Read Full Review
8/10/2023 12:00:00 AM | Google
★★★★★ Brian Teegarden
| Read Full Review
8/6/2023 12:00:00 AM | Google
★★★★★ J H
Alison, Dawn and Mike from this dealership helped me with every step of getting my new Outback! The professional courtesies were well appreciated and were never pushy with sales. Great place, will be getting service here in the future. | Read Full Review
8/5/2023 12:00:00 AM | Google
★★★★★ Dorian Kurti
| Read Full Review
8/2/2023 12:00:00 AM | Google
★★★★★ Ren Walter
| Read Full Review
8/2/2023 12:00:00 AM | Google
★★★★★ Mollie Felte
Allison was super friendly and helpful! Have been coming here for 6years for cars and service and they have never disappointed. Highly recommend! | Read Full Review
8/2/2023 12:00:00 AM | Google
★★★★★ irene mashkovich
excellent service quick and painless :) thank you to the competent staff !!! | Read Full Review
8/2/2023 12:00:00 AM | Google
★★★★★ Storm
It was a pleasure getting my car with Wallito! Thank you so much!!! | Read Full Review
7/31/2023 12:00:00 AM | Google
★★★★★ Scott Zeigen
Everything went smooth. Service was in constant contact via text at each stage. The only surprise was the 3% surcharge on a $300+ bill. | Read Full Review
7/29/2023 12:00:00 AM | Google
★★★★★ Shahkboz Sharoffidinov
| Read Full Review
7/28/2023 12:00:00 AM | Google
★★★★★ Harry The only one
Quick turnaround and not much pressure to upsell | Read Full Review
7/26/2023 12:00:00 AM | Google
★★★★★ Byron Crowell
| Read Full Review
7/23/2023 12:00:00 AM | Google
★★★★★ Jay Day (Igknitenow)
AND THANK YOU AGAINE EVERYONE AT COLONIAL VW & SUBARU...WALTER RUSCHAK MY SALES GUY, IF YOU NEED A GREAT CAR WITH GREAT PEOPLE TO HELP YOU GET THE BEST DEAL THEN THIS IS THE PLACE FOR YOU, DO NOT HESITATE COLONIAL VOLKSWAGEN HAS ALL OF THAT AND MORE DRIVE IN WALK IN ,JUST TRY YOUR BEST TOO GET THE BEST NEW AND CERTIFIED CARS. I DID A | Read Full Review
7/21/2023 12:00:00 AM | Google
★★★★★ Daniel Di Gregorio
Nothing needs to be improved at Colonial VW Feasterville. They are AWESOME!!!!! | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Kyle B
The team was friendly, professional, and made me very comfortable from the moment I walked in. High level of service, knowledge, and attention to detail every step of the way. Thank you Colonial VW. | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Saleeta Lewis-Pope
My service rep was extremely nice and helpful. | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Mary Lavanga
I had to wait almost 2 hours for a tire rotation which was suppose to take about a half hour. | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Andrey Krylyuk
Great service, Ivanna is always at the top of her game. | Read Full Review
7/17/2023 12:00:00 AM | Google
★★★★★ Sandi Mardt
I went to Colonial Volkswagen for the first time today and I was greeted immediately by Michael Salomon. He was so nice and helpful. He started getting me a price on the car I wanted to trade-in in no time at all. He made the entire process of buying the car a wonderful experience. The gentleman in the finance department was just as | Read Full Review
7/15/2023 12:00:00 AM | Google
★★★★★ Jay Day (Igknitenow)
IF YOU NEED A GREAT CAR WITH GREAT PEOPLE TO HELP YOU GET THE BEST DEAL THEN THIS IS THE PLACE FOR YOU, DO NOT HESITATE COLONIAL VOLKSWAGEN HAS ALL OF THAT AND MORE DRIVE IN WALK IN ,JUST TRY YOUR BEST TOO GET THE BEST NEW AND CERTIFIED CARS. I DID AND WAS HAPPY WITH MY CAR. | Read Full Review
7/14/2023 12:00:00 AM | Google
★★★★★ Kyle Anderson
I and my family have been buying or leasing from Colonial dealerships for more than 30 years. We keep coming back because they provide unparalleled service. There’s no pressure and they make the buying experience a pleasure. Worked with Mike Salomon this time and he made this transaction a joy. Between him, Karen and the rest of thei | Read Full Review
7/13/2023 12:00:00 AM | Google
★★★★★ PAR REAL
| Read Full Review
7/13/2023 12:00:00 AM | Google
★★★★★ kannebrown
Michael Solomon has been more than helpful and courteous. I’ve had a very positive experience with my certified used Outback. I will highly recommend Colonial Subaru! | Read Full Review
7/12/2023 12:00:00 AM | DealerRater
★★★★★ sire coulibaly
I was looking for nice and comfortable ride after going to several dealerships: genesis, Kia, Honda, and after a lengthy online search with Audi, Mercedes, Range Rover, and BMW, my journey ended very smoothly with the young lady Marae Kesseler at colonial Volkswagen. Marae helped me pick the perfect vehicle in minutes with honest and | Read Full Review
7/8/2023 12:00:00 AM | Google
★★★★★ alb 20
If I could give them 0 starts I would. My car is under VW. warranty and the “front assist unavailable” light came on. Light came on when I was on highway no car front of me. Took my car here and they tried to blame me for the problem, saying that the car was bumped. They also tried to charge me $500 for recalibration, which should al | Read Full Review
7/7/2023 12:00:00 AM | Google
★★★★★ Ginny Deleon
Dave the salesman was so polite and patience. I would recommend him highly , very knowledgeable and made the purchase fit my budget. | Read Full Review
7/5/2023 12:00:00 AM | Google
★★★★★ Jade Weston
The staff are very friendly and patient. But i was told my car was ready and when i got there the same problem that brought me is wasn't fixed. | Read Full Review
7/5/2023 12:00:00 AM | Google
★★★★★ Erika Young
Excellent customer service. | Read Full Review
7/4/2023 12:00:00 AM | Google
★★★★★ John Simmons
Always have a great experience, no issues with the car after it's returned, warm staff and they make sure it's all spelled out for you when it comes to what needs to be done. Great all around ?? | Read Full Review
7/2/2023 12:00:00 AM | Google
★★★★★ Cheryl Ditaranto
A wonderful experience from start to finish. Every staff member was knowledgeable and professional. Thank you Colonial, love my car! | Read Full Review
7/2/2023 12:00:00 AM | Google
★★★★★ Cebastien Glosy
Ivanna is always great at explaining everything. Service team is quick and efficient. Everyone at the dealership is very polite. | Read Full Review
7/2/2023 12:00:00 AM | Google
★★★★★ KEITH DAVIES
My last two service appointments were both terrible. The first time the wrong tires were installed not the model I asked for leading to me having to bring the car back to have them removed. This last time I told the person who set the appointment my a/c and defroster did not work, they "scanned" the car and the defroster had nothing | Read Full Review
7/2/2023 12:00:00 AM | Google
★★★★★ rickhudso
Highly recommended! Michael Soloman and Dawn DeJesus were cooperative and very responsive to my many questions. Car was in excellent working condition and lived up to my expectations! Videos were even made to ease my anxiety about a long distance purchase. Very pleased! | Read Full Review
6/29/2023 12:00:00 AM | DealerRater
★★★★★ Rush Wilson
| Read Full Review
6/27/2023 12:00:00 AM | Google
★★★★★ Nicole Bachman
The service was great. I felt listened to and my issues were addressed. All the staff were so friendly and helpful. | Read Full Review
6/26/2023 12:00:00 AM | Google
★★★★★ Sandy Schaefer
Just bought my leased, 2020 Jetta this past weekend! This dealership is just terrific. My car is fantastic. I can't thank Nick, Mike, Lorraine and everyone for all of their help with this and service these past years. I'd recommend them to anyone and look forward to continuing maintaining my car at such an outstanding dealership with | Read Full Review
6/19/2023 12:00:00 AM | Google
★★★★★ Ahug
The colonial team has been extremely accommodating and helpful. | Read Full Review
6/18/2023 12:00:00 AM | Google
★★★★★ Maickel Timmermans
Keep up the good work | Read Full Review
6/17/2023 12:00:00 AM | Google
★★★★★ Jared Blitzstein
Marae was a phenomenal sales rep and we knew immediately we wanted to buy our car from her. There was a specific trim package we wanted on our Atlas and were given the run around by other dealerships or were told "it wasn't possible, come down and we'll show you something else." When we met with Marae, she was focused on finding us | Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ ????
| Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Reza Ghassemi
| Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Herbie Smith
I would give them 5 stars, they are always courteous and very nice. | Read Full Review
6/13/2023 12:00:00 AM | Google
★★★★★ Frank Berna
Kevin - service rep was excellent; attentive and professional. Given that I bring my car in every 10,000 miles, I was surprised by recommended services when I was there for inspection. I thought spark plugs and transmission would be part of regular plan for service. I will check because while report shows "no record" regarding spark | Read Full Review
6/12/2023 12:00:00 AM | Google
★★★★★ Felix Dipadova
| Read Full Review
6/9/2023 12:00:00 AM | Google
★★★★★ Evan Wiener
The service coordinator informed me that they would not honor their Tires for Life program on vehicles purchased there that offers a $150/tire discount. They said the service manager told her it excludes electric vehicles, but the program page on their website doesn't mention that exclusion, and every VW ID.4 electric vehicle they li | Read Full Review
6/9/2023 12:00:00 AM | Google
★★★★★ Jessica Sanderson
The service here was excellent! My car oil was changed along with the maintenance check up in a timely manner. They even washed the outside and wiped up the inside! I was definitely pleased with the service here and would recommend to anyone! | Read Full Review
6/7/2023 12:00:00 AM | Google
★★★★★ Peter Schwartz
Valet service and communication excellent | Read Full Review
6/3/2023 12:00:00 AM | Google
★★★★★ Samir Kurtovic
so my rating says it all, that I am satisfied with all the service when I bring my car, and thank you for that | Read Full Review
6/3/2023 12:00:00 AM | Google
★★★★★ Paul Brotzen
| Read Full Review
6/2/2023 12:00:00 AM | Google
★★★★★ Francis Bownes
Entire staff are friendly, knowledgeable and professional. Great experience. | Read Full Review
6/2/2023 12:00:00 AM | Google
★★★★★ Mykola Doliba
Excellent Service! | Read Full Review
5/31/2023 12:00:00 AM | Google
★★★★★ Audrey Bownes
Great experience buying our new 2023 Tiguan. Marae is an exceptional customer specialist. No question unanswered. The whole staff was very attentive. Looking forward to dealing with Colonial Feasterville in the future. Especially Marae. Excellant place to buy your next car. | Read Full Review
5/30/2023 12:00:00 AM | Google
★★★★★ Michael Paul Aaron
Colonial Volkswagen offers top notch service. Because of this, I am willing to pay the small premiums when compared to your local mechanics. An incident occurred recently where there was a misunderstanding and Colonial did everything they could do to resolve the issue and more. | Read Full Review
5/30/2023 12:00:00 AM | Google
★★★★★ Rafael Nieves
| Read Full Review
5/27/2023 12:00:00 AM | Google
★★★★★ Michael Paul Aaron
As far as service, 5 of 5. For pricing and clarity, 0-5. To explain, everyone knows when you get your car serviced at the dealership, you pay more. An oil change at Midas is $35, and VW it’s $175. Why? No idea. But we go because we are promised free tires. We are not promised $600 off tires, we are promised free tires. Well, they Jac | Read Full Review
5/27/2023 12:00:00 AM | Google
★★★★★ Robert Hefele
Deceptive Business Practices would sum up my rating. I would have rated you with 0 stars, but then I would not have been able to fill out this feedback form. I brought my 2022 Jetta in for its first state inspection and was told by my service representative that my rear brake pads "Needed immediate attention" and was presented with a | Read Full Review
5/27/2023 12:00:00 AM | Google
★★★★★ Manal Aktaou
Thank you Ivanna ?? | Read Full Review
5/26/2023 12:00:00 AM | Google
★★★★★ Eileen kelly
Awesome as Always. | Read Full Review
5/26/2023 12:00:00 AM | Google
★★★★★ Brittany Carroll
| Read Full Review
5/25/2023 12:00:00 AM | Google
★★★★★ Hasan Sanders
Great service. Transparent and honest employees that go above and beyond to make my service experience remarkable. | Read Full Review
5/25/2023 12:00:00 AM | Google
★★★★★ Joshua
| Read Full Review
5/22/2023 12:00:00 AM | Google
★★★★★ Angela Koenig
Alison was very helpful as the internet sales contact and then Sam did a fantastic job getting us what we wanted and answering our questions. | Read Full Review
5/20/2023 12:00:00 AM | Google
★★★★★ Karla Davis
The service is excellent. The waiting areas are comfortable and clean. A text is provided throughout your visit if you need any while you wait. Coffee, water and a few snacks are available which is a big plus if you're waiting for a time. The staff is very polite and everyone says hell. | Read Full Review
5/19/2023 12:00:00 AM | Google
★★★★★ Stephen Smith
| Read Full Review
5/19/2023 12:00:00 AM | Google
★★★★★ LEO VEYTSMAN
Excellent and quick service. Ivana Costa. Was amazing . She explain everything!! Great service. Thank you | Read Full Review
5/17/2023 12:00:00 AM | Google
★★★★★ Angela Wilson
| Read Full Review
5/16/2023 12:00:00 AM | Google
★★★★★ Brittani Hutchinson
AMAZING . AMAZING . AMAZING I was in market for something very specific and Colonial VW had exactly what I was looking for. I live FIVE hours away from this dealership and from my first point of contact with Allison on the phone she was extremely kind and helpful with everything. She emailed me my application and I received the phone | Read Full Review
5/14/2023 12:00:00 AM | Google
★★★★★ Bill Matles
Great Staff in the service dept. | Read Full Review
5/13/2023 12:00:00 AM | Google
★★★★★ Lisa Cleary
Ivana and Chris were very helpful. Great employees! | Read Full Review
5/12/2023 12:00:00 AM | Google
★★★★★ Nicky Two Times
Ivanna was excellent. I appreciate her help. | Read Full Review
5/11/2023 12:00:00 AM | Google
★★★★★ SEJ
Our second Subaru, first time I purchased from Dave Johnson at Colonial VW Subaru. Great guy, easy going, no pressure professional. DJ knows both Subaru and VW product backwards and forwards, knows customer service, and made my purchasing experience a pleasure. From finding us the car we wanted (which was not easy in this market) to | Read Full Review
5/11/2023 12:00:00 AM | DealerRater
★★★★★ Matthew Israel
The dealership knew what time I was coming in, and I was paying for the vehicle outright. Paperwork should've been ready for me to sign. I was there 2 and a half hours. And I realize they had 1 call out. | Read Full Review
5/7/2023 12:00:00 AM | Google
★★★★★ Linda Lee Redfern
Colonial VW has great customer service. That's why my family and I have purchased cars from them for the last 25years. Our salesman Ted Chichino, is thr best! Their service is equally as good. | Read Full Review
5/5/2023 12:00:00 AM | Google
★★★★★ Dzmitry Khitryk
good location, 5 minutes from my house | Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ Bill Seltzer
Great | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ Ellen S
I never had any problems Was always treated fairly | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ T F
Good dealership | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ Margaret uldschmidt
| Read Full Review
4/16/2023 12:00:00 AM | Google
★★★★★ Joanne Hayes
Update news on vehicle, sometimes needs to be done they come right out and tell u | Read Full Review
4/13/2023 12:00:00 AM | Google
★★★★★ brian clay
Tech & Ivanna gave me their opinion on overall needed Services/Parts, good for me to know this. | Read Full Review
4/11/2023 12:00:00 AM | Google
★★★★★ Rebecca Kreft
| Read Full Review
4/8/2023 12:00:00 AM | Google
★★★★★ Dawn northey
| Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Rebecca Nusbaum
The level of detail and service provided was excellent. | Read Full Review
4/5/2023 12:00:00 AM | Google
★★★★★ Douglas Li
Current customer service is better than previous. | Read Full Review
4/4/2023 12:00:00 AM | Google
★★★★★ Zack Muskat
We had a fantastic experience purchasing our new VW at Colonial. Every person we dealt with along the way was overly accommodating and professional. They made what is usually a miserable experience, a very pleasant and enjoyable one. And they have great snacks! If you're in the Bucks County area and looking for a VW or Subaru, head | Read Full Review
4/4/2023 12:00:00 AM | Google
★★★★★ William Cox
I had a Volkswagen recall and received excellent service. My service rep Chris Rooney was extremely helpful. I ended up having the car state inspection done and service cleaned and washed my car at no cost. I was extremely pleased. | Read Full Review
4/4/2023 12:00:00 AM | Google
★★★★★ Dom Rebeck
Everyone was very pleasant. You can tell they like working at Colonial VW. | Read Full Review
3/30/2023 12:00:00 AM | Google
★★★★★ Megan Lynch
My service appointment was scheduled for 8am Monday morning. I dropped the car off Sunday evening. At 3:30pm I hadn't heard from the service tech about an ETA for my vehicle to be done so I texted him at the number he gave me and didn't get a response. I called to follow up and was told they were down 2 mechanics and my vehicle hadn' | Read Full Review
3/30/2023 12:00:00 AM | Google
★★★★★ Sami Perna
Waiting service lounge is nice, everyone is very friendly, and great quick service. Chris Rooney was great. I will be coming here for all my car services! | Read Full Review
3/28/2023 12:00:00 AM | Google
★★★★★ Allan's Channel
| Read Full Review
3/26/2023 12:00:00 AM | Google
★★★★★ MB McGrath
Customer service is excellent. Ivanna is pleasant, knowledgeable and helpful. She gets me set up with a courtesy vehicle and follows up with a phone call to explain the work that needs to be done. Her follow up is tremendous and when I checked out she explained all that was done on my car. Always with a smile. | Read Full Review
3/24/2023 12:00:00 AM | Google
★★★★★ Nia Bowser
| Read Full Review
3/24/2023 12:00:00 AM | Google
★★★★★ nay mobley
| Read Full Review
3/23/2023 12:00:00 AM | Google
★★★★★ Julia Ushakova
| Read Full Review
3/21/2023 12:00:00 AM | Google
★★★★★ Vladimir AV
Prompt service | Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ allieray7
Suketu and Tony were amazing! Helpful, informative, responsive, straightforward. Loved my experience here, would reccomend. | Read Full Review
3/14/2023 12:00:00 AM | DealerRater
★★★★★ Joann Amandeo
| Read Full Review
3/9/2023 12:00:00 AM | Google
★★★★★ Annik Doquire
I live in Philadelphia and a week before Christmas, my car was damaged and rendered undrivable. I immediately called AAA and they sent a truck to tow my car to the AAA garage in South Philadelphia in order to assess the damage. A few days later I was told that a thief had cut out the catalytic converter of my VW Jetta, that they coul | Read Full Review
3/7/2023 12:00:00 AM | Google
★★★★★ Joshua Hantman
very helpful and hands on attention from Chris. | Read Full Review
3/5/2023 12:00:00 AM | Google
★★★★★ Annik Doquire
I live in Philadelphia and a week before Christmas, my car was damaged and rendered undrivabled. I immediately called AAA and they sent a truck to tow my car to the AAA garage in South Philadelphia in order to assess the damage. A few days later I was told that a thief had cut out the catalytic converter of my VW Jetta, that they cou | Read Full Review
3/4/2023 12:00:00 AM | Google
★★★★★ karl strassburg
| Read Full Review
3/4/2023 12:00:00 AM | Google
★★★★★ Kelly Hanrahan
We bought our first VW here back in 2016 and since that time we keep coming back great dealership | Read Full Review
3/2/2023 12:00:00 AM | Google
★★★★★ Douglas Horrell
My car had some weird issues but the staff stayed with it and got my issues resolved and kept me informed. Thanks ?? | Read Full Review
3/1/2023 12:00:00 AM | Google
★★★★★ Gary Sherwood
I have nothing but great things to say about the service department. Dana makes things simple for the customer. | Read Full Review
2/28/2023 12:00:00 AM | Google
★★★★★ Keep Coloring
Great service!! | Read Full Review
2/27/2023 12:00:00 AM | Google
★★★★★ Charles Ward
They told my wife she needed rear rotors and pads for 750.00. She didn't need either yet but if I hadn't gone to pick it up, she probably would have gotten ripped off. | Read Full Review
2/27/2023 12:00:00 AM | Google
★★★★★ shshearlds
| Read Full Review
2/26/2023 12:00:00 AM | Google
★★★★★ kthompson
Never, ever buy from or have a Volkswagen serviced at Colonial Volkswagen. I have a 2010 VW Passat. I've had this dealer (or one other dealer) service the car regularly. With over 130k miles on it, it needed a lot of service in late 2022 I made an appointment and brought it in as scheduled. Colonial could not or would not provide a c | Read Full Review
2/24/2023 12:00:00 AM | DealerRater
★★★★★ Zouheir Elomrani
| Read Full Review
2/22/2023 12:00:00 AM | Google
★★★★★ Gustavo Sire
Anything. | Read Full Review
2/20/2023 12:00:00 AM | Google
★★★★★ stevelea715
| Read Full Review
2/20/2023 12:00:00 AM | Google
★★★★★ Dieter Ballmann
First time for service. Lots of miscommunication with service writer. Waited 3 hours and 15 minutes just to tell me there is nothing wrong. With a couple of knowledgeable answers, I would have been out in 10 minutes. | Read Full Review
2/19/2023 12:00:00 AM | Google
★★★★★ Joyce Schenk
| Read Full Review
2/18/2023 12:00:00 AM | Google
★★★★★ John Gelin
snakes of the utmost order ... this ƒucking this place is terrible all-around ... from the sales to the service ... straight garbage... save your money and time go elsewhere ... no emergency is worth having going to these ƒucking rubes for anything. | Read Full Review
2/18/2023 12:00:00 AM | Google
★★★★★ Ivanna Costa
Service was great | Read Full Review
2/14/2023 12:00:00 AM | Google
★★★★★ Diane Sampson
Me and my husband had a wonderful experience working with this dealership. DJ was patience and very informative I would definitely recommend colonial Volkswagen | Read Full Review
2/13/2023 12:00:00 AM | Google
★★★★★ Eddie Walsh
Excellent experience. Mike Boyle was great to work with and made me feel very comfortable. Almost like I was talking to my brother. | Read Full Review
2/13/2023 12:00:00 AM | Google
★★★★★ Olga Gibson
I loved my salesman. He is awesome! He spent time explaining the difference in cars and what I wanted one over another. He also got me a snack and made me feel welcome and relaxed | Read Full Review
2/10/2023 12:00:00 AM | Google
★★★★★ Mary Judge
| Read Full Review
2/6/2023 12:00:00 AM | Google
★★★★★ Holly Loisch
Dana is great and very helpful. She makes the service process run very smoothly. | Read Full Review
2/5/2023 12:00:00 AM | Google
★★★★★ Yuliya Neymer
| Read Full Review
2/3/2023 12:00:00 AM | Google
★★★★★ David Baldwin
Suke (my sales consultant) was absolutely wonderful through the sales process. I love love love my new VW, and I love it even a little bit more simply because of how great he was to work with. Genuine care, not overbearing or pushy in absolutely any way. I highly recommend Colonial VW Subaru if you live nearby and are in the marke | Read Full Review
2/2/2023 12:00:00 AM | Google
★★★★★ Nicole Boyer
Dan Reardon was excellent and knowledgeable. | Read Full Review
1/31/2023 12:00:00 AM | Google
★★★★★ Valentin Dopiro
All the repairs met my expectations and the service manager was great too. | Read Full Review
1/30/2023 12:00:00 AM | Google
★★★★★ Vhhh
My husband and I visited this dealer and received outstanding customer service from every department: the receptionist, Phyllis, Dana, and the service technicians. Their diagnostic testing pointed out all the car’s problems which other mechanic shops could not do. The service prices are a bit steep but truly worth it. | Read Full Review
1/30/2023 12:00:00 AM | Google
★★★★★ Fabian Mercado
Great customer service and great service | Read Full Review
1/29/2023 12:00:00 AM | Google
★★★★★ Denise Brown
Nick Cifelli was very Knowledgeable about the car we were interested in and showed us several options to meet our budget ! We would Highly recommend Nick to our friends and family when they are looking for a car.. Nick showed us how to set up our car with our Phone and how to work the different options we got with our New Vehicle . | Read Full Review
1/28/2023 12:00:00 AM | Google
★★★★★ Ed Jey
Cars may breakdown or issues may happen but the remedy from dealer’s’ service matters. At your facility, your service is awesome. When I had warnings messages, I called service. They made a quick appointment. Ivanna took care of it and resolved the issue. However, when I came to pickup my car, I found the car was not responding to ke | Read Full Review
1/25/2023 12:00:00 AM | Google
★★★★★ Jim Schwartz
Colonial VW is a great dealership. They have great people that work there and are very helpful. They come and pick up my car, service it and bring it back clean. Dana is the best! | Read Full Review
1/25/2023 12:00:00 AM | Google
★★★★★ Brian Horsey
| Read Full Review
1/18/2023 12:00:00 AM | Google
★★★★★ Brendalee Marrero
Everyone is so polite & professional love my visits at coloniel volkswagen. | Read Full Review
1/16/2023 12:00:00 AM | Google
★★★★★ george roupas
| Read Full Review
1/15/2023 12:00:00 AM | Google
★★★★★ Nancy O'Connor
Best Service Rep (Dana) and Sales Rep (Dave) . Service is outstanding! | Read Full Review
1/5/2023 12:00:00 AM | Google
★★★★★ Marvin Vedar
staff is very friendly | Read Full Review
1/5/2023 12:00:00 AM | Google
★★★★★ Cindy Mahoney
We experienced knowledgeable, friendly, and professional service from the minute we walked in the door until we drove off the lot with our "new to us" Subaru Forester. Our Sales Consultant, Suketu Gandhi, offered very helpful suggestions. All around great guy. Highly recommended! | Read Full Review
1/2/2023 12:00:00 AM | DealerRater
★★★★★ Gus Hedberg
I chose the "five star" rating only because there wasn't the choice of a "ten star" rating available. My experience with Colonial VW has been in every respect outstanding and gratifying. From the careful and forthright process of purchasing my car two years ago (handled by Karen Byrd) to its follow-up maintnence and repair last week | Read Full Review
1/1/2023 12:00:00 AM | Google
★★★★★ kyle Culhane
place very good | Read Full Review
12/30/2022 12:00:00 AM | Google
★★★★★ David Bruder
Prompt, courteous, capable service | Read Full Review
12/29/2022 12:00:00 AM | Google
★★★★★ David Yagolnitzer
Our experience was just exceptional! We worked with Walter Ruschak. He has been our consultant at Colonial for few years, and every time we are amazed by his professionalism. The whole process was very easy, smooth, and painless. We especially appreciated it during the holidays season when everyone is usually very busy. Walter was fr | Read Full Review
12/29/2022 12:00:00 AM | Google
★★★★★ Maria Fitzgerald
Prompt, courteous, and thorough, the staff takes very good care of me and my car. | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Jennifer Lynam
The Colonial team provided a WONDERFUL car-buying experience. The service was excellent and the staff was friendly, helpful, and highly knowledgeable. I couldn't be happier with my purchase and decision to visit Colonial. Definitely recommending to family and friends. | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Kay Gruszka
They talked me through the entire service appointment and didn't leave me guessing. Quick service. | Read Full Review
12/20/2022 12:00:00 AM | Google
★★★★★ Bernhard Richter
I had an oil change scheduled, was easy to get an appointment, work was performed while I was waiting. | Read Full Review
12/20/2022 12:00:00 AM | Google
★★★★★ Chad Condon
| Read Full Review
12/15/2022 12:00:00 AM | Google
★★★★★ Gene Szamborski
I received very good service on my VW Jetta which I brought in for state inspection and oil/filter change. The work was done in the length of time that was expected. | Read Full Review
12/14/2022 12:00:00 AM | Google
★★★★★ Cathy Sledzeski
Efficiency, cleanliness, courtesy. | Read Full Review
12/12/2022 12:00:00 AM | Google
★★★★★ Mila Popel
Great customer service as always! Quick and without any hassles, love the waiting area/little snack bar. All employees know what they’re doing, but Ivanna is my favorite. | Read Full Review
12/12/2022 12:00:00 AM | Google
★★★★★ Stephen Mankowski
I was told that there was an issue with the oil drain plug, but nothing to verify that it wasn't caused internally at Colonial. Also, on the following day, i noticed right side damage to my car | Read Full Review
12/12/2022 12:00:00 AM | Google
★★★★★ Ekaeka Iyoho
Excellent customer service. | Read Full Review
12/10/2022 12:00:00 AM | Google
★★★★★ Joel Mack
Comfort of the waiting areas, while service is being done. Staff politeness. Clear communication. | Read Full Review
12/8/2022 12:00:00 AM | Google
★★★★★ Kirsten Nowak
I absolutely loved my salesman, Mike Boyle It felt like we’ve been friends for the last 20 years Great personality | Read Full Review
12/4/2022 12:00:00 AM | Google
★★★★★ ????? ???????
| Read Full Review
12/2/2022 12:00:00 AM | Google
★★★★★ Patti Albright
Excellent service and accommodating facilities. | Read Full Review
12/1/2022 12:00:00 AM | Google
★★★★★ sam quill
| Read Full Review
11/30/2022 12:00:00 AM | Google
★★★★★ Carolyn Hoff
Very happy with the entire experience at Colonial VW. | Read Full Review
11/30/2022 12:00:00 AM | Google
★★★★★ Regina Price
Puchased my third VW There almost 3 weeks ago, love my Arteon...and the staff at Colonial, Thank you Ted, Justin, and Erin! | Read Full Review
11/27/2022 12:00:00 AM | Google
★★★★★ Andrey Shumylo
I have 3 stars because the vehicle was ready next day but my concern about the check engine light with an issue of EVAP system were not addressed and were not even printed on the repair order as a concern. Was promised a call back on the first day with info on the check engine issue and did not hear back until next day when I had to | Read Full Review
11/27/2022 12:00:00 AM | Google
★★★★★ Osama Samad
| Read Full Review
11/25/2022 12:00:00 AM | Google
★★★★★ kristy pucci
An unexpected repair that was necessary came up, and Colonial went out of their way to obtain the parts needed from another dealership and complete the repair in time for me to make my dinner and show in Philadelphia! I am so grateful for their attention and consideration! | Read Full Review
11/22/2022 12:00:00 AM | Google
★★★★★ Pat Crooks
Dana Harding, my service rep is always helpful and somehow manages to get me in for service when needed. I really appreciate this since sometimes it's a bit of an emergency. | Read Full Review
11/21/2022 12:00:00 AM | Google
★★★★★ Moises Velez
My tire rotation wasn't done and I was refunded. At home I did realize 1 side was changed. Tech sold every excuse except "I'm sorry, I forgot". Mistakes happen and that's ok but own them or lose a customer's trust. | Read Full Review
11/21/2022 12:00:00 AM | Google
★★★★★ The Shee-Shed
| Read Full Review
11/20/2022 12:00:00 AM | Google
★★★★★ Bruce Rich
| Read Full Review
11/19/2022 12:00:00 AM | Google
★★★★★ Valerie Buchanan
| Read Full Review
11/18/2022 12:00:00 AM | Google
★★★★★ Dieter Ballmann
First time for service. Lots of miscommunication with service writer. Waited 3 hours and 15 minutes just to tell me there is nothing wrong. With a couple of knowledgeable answers, I would have been out in 10 minutes. | Read Full Review
11/18/2022 12:00:00 AM | Google
★★★★★ James Miller
Just purchased a new car from Colonial and I have nothing but great things to say. Easily the most straightforward, truthful, helpful and friendly of the dealers I've worked with previously and would 100% recommend. | Read Full Review
11/17/2022 12:00:00 AM | Google
★★★★★ Michael Cariola
| Read Full Review
11/14/2022 12:00:00 AM | Google
★★★★★ barbara nehmad
Before you buy a certified car, keep in mind that Subaru has one of the worst certification warranties in the industry. And read the checklist carefully. Most of it is things you could see yourself, like working turn signals. They car I bought and had to return had major problems: oil leak, transmission, appeared to have been in a fl | Read Full Review
11/9/2022 12:00:00 AM | DealerRater
★★★★★ Fataneh Abdesaken
Professional and efficient. | Read Full Review
11/6/2022 12:00:00 AM | Google
★★★★★ Michele Perkins
Rounding up to a 3 from a 2.5 because of the mechanic who gave us honest feedback. A few weeks ago my husband's jetta was leaking antifreeze. They told us to bring it right away, which is great but it took us THREE DAYS to figure out what was going on with the car! For 2 days straight both my husband and I called multiple times and f | Read Full Review
11/4/2022 12:00:00 AM | Google
★★★★★ Judy Buttil
The dealership handled a difficult repair in a professional manner. They gave me a loaner and Ivanna was great to deal with as always | Read Full Review
11/2/2022 12:00:00 AM | Google
★★★★★ Glenn Manko
The service I consistently receive from Colonial is always outstanding. | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ Tracey Martinolich
Walter at Colonial was extremely informative, patient, and a pleasure to work with during the purchasing process. I would highly recommend. | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ Thomas Dugan III
From the start with Allison in Internet Sales, Walter my Sales Person to Lorraine in the finance department everyone has been wonderful. Walters understanding along with the Managers approval working with me as I wait for my payout from Allstate can not be overstated. Sales are a very difficult profession to be in right now regardl | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ David & Jenny Baird
Colonial Volkswagen Subaru Feasterville, PA and Tony Kuznetsov made buying our 2019 Subaru Outback by phone as effortless as visiting the dealership. From the application to the delivery of the vehicle upmost care was taken to guide us through the process and ensure that we received superb customer service. The result was a very happ | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ Anna Will
Ivana is friendly and helpful, but I was confused about the information I received. I would like to know more about why there was water leaking into my truck. I would also like to know what I can do to prevent that from happening. Also, I was disappointed that the service technicians didn't seem to make any effort to remove all the | Read Full Review
11/1/2022 12:00:00 AM | Google
★★★★★ Harry Keeley
Very friendly and helpful. | Read Full Review
10/28/2022 12:00:00 AM | Google
★★★★★ Ossi Fink Nussbaum
| Read Full Review
10/26/2022 12:00:00 AM | Google
★★★★★ denis gaisinsky
Brian saved the day by getting me a rental car when I didn't have one booked. And my vehicle came back cleaner than it went in. | Read Full Review
10/24/2022 12:00:00 AM | Google
★★★★★ Sabrina Dennison
| Read Full Review
10/24/2022 12:00:00 AM | Google
★★★★★ Corinna C
Hands down, the best experience I have ever had at a dealership. Suke is the nicest and most helpful salesperson I have ever worked with. He wasn’t pushy. He just wanted to help me find the right car. He took the time to understand what I was looking for and pulled several options. I really felt like he took the time to listen and ex | Read Full Review
10/20/2022 12:00:00 AM | Google
★★★★★ Maddie McNally
| Read Full Review
10/11/2022 12:00:00 AM | Google
★★★★★ Ernest Johnson
The waiting room and showroom are nice a welcoming. The staff is courteous and friendly. If only we could change the policy a bit. I wanted to add an oil catch can to help reduce the gunk buildup on the intake. It was refused because of some strange emissions reason. And the info I received about the potentially defective water pump | Read Full Review
10/2/2022 12:00:00 AM | Google
★★★★★ Ken Cao
| Read Full Review
10/1/2022 12:00:00 AM | Google
★★★★★ Santeri Aikonen
My wife and I just bought two new Volkswagens from Michael Boyle. Mike made us feel at home from the get go, he guided us through the whole process with expertise and we will be coming back to this professional dealership with excellent customer service. | Read Full Review
9/29/2022 12:00:00 AM | Google
★★★★★ Joe Ridgway
Great customer experience. Our sales associate Dave Johnson was excellent. He wasn't pushy and was extremely knowledgeable about our Atlas. | Read Full Review
9/28/2022 12:00:00 AM | Google

of 7