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★★★★★ Sheyna Regets

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9/25/2023 12:00:00 AM | Google

★★★★★ Jessica noble-Hawkins

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9/25/2023 12:00:00 AM | Google

★★★★★ gilster3

Work was finished sooner than promised. Great Job! | Read Full Review

9/24/2023 12:00:00 AM | Google

★★★★★ Chris JACKSON

Brian is a very good rep.Service was quick. | Read Full Review

9/23/2023 12:00:00 AM | Google

★★★★★ Jenny ellermeyer

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9/23/2023 12:00:00 AM | Google

★★★★★ Michelle C

I bought a beautiful car today at a great price. The process was easy and TJ, Austin, and Joe were so patient with my many questions! I would recommend #1 Cochran to all of my friends and family. | Read Full Review

9/22/2023 12:00:00 AM | Google

★★★★★ LaLa

I knew what I wanted walking in. So TJ and Tyree I believe his name was both was great. Tyree was training and did an excellent job. I would recommend both Men they were GREAT! | Read Full Review

9/21/2023 12:00:00 AM | Google

★★★★★ E W

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9/21/2023 12:00:00 AM | Google

★★★★★ Geoffrey Scott

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9/21/2023 12:00:00 AM | Google

★★★★★ Payton T

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9/21/2023 12:00:00 AM | Google

★★★★★ Jeff Werner

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9/20/2023 12:00:00 AM | Google

★★★★★ TERRY WILLIAMSON

Quality work at expected cost in reasonable time frame | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Levon Ritter

Great repairs done quick, no scams or upselling | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Dorien Goodnight-Giddens

Awesome Service! I was able to secure an appointment for Pa inspection and emissions the day before and they had everything completed within a couple of hours day of. The pickup service was timely and clean and the driver is fantastic. They also provided a new service where the mechanic records and reviews what he or she performed du | Read Full Review

9/19/2023 12:00:00 AM | Google

★★★★★ Alexis Stoner

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9/19/2023 12:00:00 AM | Google

★★★★★ Michael Moidel

Service was scheduled online, but Cochran did not even look at the vehicle in the day of scheduled service. I left numerous voice messages and texts for my service advisor, but he was not responsive. I finally received a short text at 6:00 PM that they had to keep the vehicle overnight. The lack of communication continued through th | Read Full Review

9/19/2023 12:00:00 AM | Google

★★★★★ C Reinke

Very professional and customer friendly. Busy place, but they do a great job of keeping you informed. | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Alexander Bowers

Great service here as always. Professional and efficient and always thorough. I'd recommend it to everyone in the here for volkswagon needs, truly the best around. I'd like to highlight specifically Mr. Michael Mecker for his professionalism and help with my vehicle. Outstanding all around. | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Robert Emilian

Brian always helps when asked questions and is transparent with service and pricing. I’ve had 3 cars there and even bout one because of the staff and transparency | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ C L Fischer

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9/16/2023 12:00:00 AM | Google

★★★★★ Brigid Caffrey

Great service and I love the video of my car with the service agent narrating his findings. | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ JR

Excellent service ! Mike and Brian are LITERALLY THE BEST ADVISORS!! car was done quickly and and do quality work. Like i said the best around. | Read Full Review

9/14/2023 12:00:00 AM | Cars.com

★★★★★ Ria Price

I am highly dissatisfied with my customer service. I purchased my first VW vehicle in April 2023, less than 5 months ago. On Friday, September 1st my car would not operate properly and needed to be picked up by a tow truck. It was taken to Cochran Volkswagen South Hills on West Liberty Ave the same day. It is now Thursday, Septemb | Read Full Review

9/11/2023 12:00:00 AM | Google

★★★★★ Kristen muirhead

Brian is a great service representative. I trust them implicitly with my Beetle Bug. | Read Full Review

9/9/2023 12:00:00 AM | Google

★★★★★ Lisa Trent

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9/9/2023 12:00:00 AM | Google

★★★★★ Roseanne Giuntini

The service staff is very accommodating at this South Hills facility which makes me come back. Any questions or concerns were answered professionally. | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Desiree Saether

The service technicians went above and beyond to help us out during our service. We actually took the car to Three Rivers VW and they were giving us issues with a part that was supposed to be under warranty. However, we had no issues at #1 Cochran and they expedited the process for us. They were communicative and reliable. The custom | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Kristy Kluever

Thanks for taking care of all my issues! All I recommend is better communication. I dropped the vehicle off at 8:45am and was told I would have a call by 3:30-4. 4:45pm rolled around and my wife had to call to see what was going on and was told we weren’t getting the car back that evening. We are a 1 car family and she then missed wo | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Ria Price

I am highly dissatisfied with my customer service. I purchased my first VW vehicle in April 2023, less than 5 months ago. On Friday, September 1st my car would not operate properly and needed to be picked up by a tow truck. It was taken to Cochran Volkswagen South Hills on West Liberty Ave the same day. It is now Thursday, Septemb | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ Playing With Eveline

Had a wonderful experience. Everyone there was very polite. Thank you for good service | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ Bud Jozwiak

Michael and Brian in service department are excellent and always professional to me. Thank you. | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ Susan Corry

I bought used. The price was good, the staff was excellent. I would recommend them. Special shout out to my salesman Joe Washington for working with me. | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ Ryan Arigo

The amazing service is why I keep going back again and again! Shout out to Joe for making it such an easy and comfortable purchase! | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Tisha Harris

Mike was very nice and answered all my questions. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Mary Louise Schroth

Mike worked very hard to see that I was happy. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Collette Oleary

Cochran Liberty Ave VW has serviced my car exclusively since I purchased it there in 2017 . . . and my other VWs since they opened this location. I have been very happy with the service provided by the service techs/mechanics. Service advisor Mike H has taken good care of me and I will keep coming back. | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Costin Darnley

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9/3/2023 12:00:00 AM | Google

★★★★★ John Webster

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9/3/2023 12:00:00 AM | Google

★★★★★ Matthew Prokay

Quick and efficient service | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ Harry Wells

Excellent service! Thank you for taking such great care of my Tiguan | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ lisa scarpino

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9/1/2023 12:00:00 AM | Google

★★★★★ Roxanne Redpath

The best experience I by far have ever had in my life owning a vehicle. I had quite a lot of work to be done, and all the way through the process through everyone that I worked with at the service department the customer service was excellent. Plus I have never been treated so kindly with courtesy with timeliness as I was with Cochra | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ Lizeth Cifuentes

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8/31/2023 12:00:00 AM | Google

★★★★★ Forrest Works

Loved the video update | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Eric Greiner

Workers were super helpful since I didn’t have a paper copy of insurance for inspection to make it work. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Scott Price

Service appointment went very well. Was complete very timely. Service advisers were very professional and friendly. Car was washed which was a nice surprise. I have not driven the car except to bring it home one mile away so not tested out, but no problems so far. | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Joy at TrophySpace

I had a nice visit. Thanks | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Boyd Family

My car had an emergency and I was fit into the schedule the very next day and my car was finished within a few hours. | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Jay Davin

Just as always they say everything is normal with my car when there is obvious problems. At this point I am going to pursue this with VW of America. I am sitting in my car right now with the engine making a horrible noise which they claim is normal. I would NEVER buy this car if it was on a used car lot with this horrid noise but the | Read Full Review

8/30/2023 12:00:00 AM | Google

★★★★★ Jennifer Lyons

Brian was responsive and easy to work with. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Denis Columbare

The guys at the service department at VW South Hills are always knowledgeable, honest, and a pleasure to talk to. I have been going there for years and it's the service they provide that keeps me coming back. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ LAURIE GAURRICH

I have always had a good experience with the Service Department here. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Alexandre Silva

I dropped my car and the fix was not made or even the evaluation done. I called many times without any answer. When arrived at Crochran second time, they started to check my car to fix it. I went home without a solution and without a car. Only in the third day I had a diagnosis and my car repaired. Was a really bad experience! | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Joshua Barszczowski

Caitlyn and Joe are awesome. Caitlyn was able to find a car that is impossible to find and Joe helped walk me through the rest. You have two stars on your team. | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ Megan Gilson

TJ Fazio was efficient, responsive and understood our needs. | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ Kevin Waltonbaugh

In and out in 20 minutes for inspection! | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ D S Jones

No Matter what the issue, the mechanics at #1 Cochran VW are the best, I've never been disappointed, never had to take the car back. The car is always returned to me in a clean and comletely repaired condition. Can't recommend it enough! | Read Full Review

8/26/2023 12:00:00 AM | Cars.com

★★★★★ GrantandYeonhee Stanley

Everything about the service was great. My car was done faster than I had anticipated. I was able to comfortably log on to the WiFi and work from the lobby area while I waited. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Olyvia Martin

The dealership was so responsive and fit me into their schedule within 1 day. I will definitely be returning! They consistently communicated to me and even called my phone when I did not answer their texts. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ Jennifer Paris

Cochran south hills got me in quickly and was very nice and friendly | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ MAJ

Great service for my inspection! Got me in quickly and made sure my vehicle was safe for the road. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ Kendra Tetrick

Brian is the best!!! | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Lynn Elizabeth

The guys in service are great: Dan, Brian and Justin are very helpful and efficient! | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Jamillea Banks

Fast and convenient service. The staff is very friendly. I will recommend service there! | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Joy L

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8/24/2023 12:00:00 AM | Google

★★★★★ Jorden King

Brian is super helpful, detailed, and always is willing to assist or get me scheduled for any of my needs. I only go to VW South Hills and it’s a pleasure to work with Brian in the service department every time! | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Kara Adzima

Excellent experience with TJ Fazio. Highly recommend Cochran VW. | Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ Stephanie Kambic

The staff here are always very friendly and my car gets serviced quickly. They are also great at keeping me informed about what’s going on with my car when I bring it in. I’d recommend this dealer to anyone looking to service their VW! | Read Full Review

8/21/2023 12:00:00 AM | Google

★★★★★ Kayla Gulick

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8/21/2023 12:00:00 AM | Google

★★★★★ Shanna Bradfield

Excellent service! Got me in and out very quickly and fixed the issue. Comfortable waiting room. | Read Full Review

8/21/2023 12:00:00 AM | Google

★★★★★ Robert Johnson

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8/19/2023 12:00:00 AM | Google

★★★★★ Maureen Gnipp

Very nice customer service .. Very efficient .. Everything was explained to me .. | Read Full Review

8/19/2023 12:00:00 AM | Google

★★★★★ D S Jones

I've been servicing my VW Beetle for many years at Cochran VW in the South Hills and have never been disappointed. Great people, terrific service and a super courtesy vehicle for pick up or return. I highly reommend Mike and Brian in service and Dan the courtesy driver--what a fantastic team! With thanks as always! | Read Full Review

8/19/2023 12:00:00 AM | Cars.com

★★★★★ Matt

Service was prompt and issue was resolved quickly. | Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Mallory Bugala

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8/18/2023 12:00:00 AM | Google

★★★★★ Kristen Hannan

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8/17/2023 12:00:00 AM | Google

★★★★★ BrianAndJeanne Barrett

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8/17/2023 12:00:00 AM | Google

★★★★★ Jessica Vaughn

Wonderful service on my vehicle, as well as great customer service! | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Alec Barnhart

Friendly service with a smile. | Read Full Review

8/16/2023 12:00:00 AM | Google

★★★★★ manbearpig5733 (Adam Denman)

The guys were great, they worked with me and were patient as can be. Got me a deal where I wanted to be and took my situation into consideration and made it a great experience. Go ask for Joe!!! | Read Full Review

8/16/2023 12:00:00 AM | Google

★★★★★ Kue

In and out with ease, love the Jetta | Read Full Review

8/16/2023 12:00:00 AM | Google

★★★★★ Ceil Atwater

Our salesperson, TJ, was excellent to work with along with the finance staff. | Read Full Review

8/16/2023 12:00:00 AM | Google

★★★★★ Christina Fulwylie

Caitlyn and Austin were great! | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ A Batista

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8/14/2023 12:00:00 AM | Google

★★★★★ Jaimie Rennie

I always have a great experience at this VW location! The service staff are always helpful and thorough when explaining the work needed and are very transparent with the cost. I feel that the staff cares about me and my experience and are extremely knowledgeable about my car and that is why i will not take it anywhere else!! | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ ashleycarlisle83

This is the worst place I have ever done business with. They sold me a junk car for my 17yr old daughter. Every time I would call no one would ever answer or return my calls. I drove an hour to purchase this vehicle because thought I was going to a reputable place, boy was I wrong. We have only had this car for 1yr and 4 months and i | Read Full Review

8/9/2023 12:00:00 AM | Cars.com

★★★★★ ashleycarlisle83

This is the worst place I have ever done business with. They sold me a junk car for my 17yr old daughter. Every time I would call no one would ever answer or return my calls. I drove an hour to purchase this vehicle because thought I was going to a reputable place, boy was I wrong. We have only had this car for 1yr and 4 months and i | Read Full Review

8/9/2023 12:00:00 AM | DealerRater

★★★★★ ???

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8/7/2023 12:00:00 AM | Google

★★★★★ David Martin

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8/7/2023 12:00:00 AM | Google

★★★★★ RJ M

Ever since I switched from Cochran VW in Wexford to this location when I had my last VW, I’ve been very happy with the service. After maintenance, a new set of tires, replacing a bearing, and an alignment, the car rides likes new again. Thank you! | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Scott Mizikar

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8/5/2023 12:00:00 AM | Google

★★★★★ Michael Cope

Austin was great to work with and very knowledgeable about this very technical car | Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ Servio Medina

The sales personnel we worked with are great. They're up front with pricing. And overall, it's a good dealership. However, the vehicle we just purchased today It's starting to drive a little funny but I will be taking it in to be checked out tomorrow morning more to follow | Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ Darlene Debenedetto

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8/3/2023 12:00:00 AM | Google

★★★★★ Philip Wuenstel

Worked with our budget and very accommodating | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ amber little

Great people to work with! | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Alison Campana

Quick friendly and efficient | Read Full Review

7/26/2023 12:00:00 AM | Google

★★★★★ Dave Obradovich

Reliable and fast service | Read Full Review

7/24/2023 12:00:00 AM | Google

★★★★★ Veda Weathers

In my opinion, VW speaks for itself. It is also, great having a nice, polite, and knowable salesperson as well. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Pete Doel

Our sales guy Justin Jones was incredibly helpful and friendly. The whole process couldn’t have gone better. | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Jay & Cindy Miller

Your staff is spectacular. They explain everything in detail and do everything they can help me every time I come into your shop. I love coming here and I will continue to come here for as long as I own my Volkswagen. | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Jimmy Huerbin

Brian Title from the Service department was excellent... he is a true asset to your team! He was very informative, fast, and friendly. AWESOME customer service! | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Michael Schellhaas

Work done right and on time. | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Kaylee Girdwood

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7/15/2023 12:00:00 AM | Google

★★★★★ Brian Leahy

Joe and the team at #1 Cochran VW were amazing. This is our 4th lease with them and they are so accommodating, polite, and knowledgeable. I always feel confident I’m getting the best deal available! Highly recommend! | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Joshua Cavalier

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7/15/2023 12:00:00 AM | Google

★★★★★ John Ruskowitz

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7/15/2023 12:00:00 AM | Google

★★★★★ rick magyan

Fantastic customer service!! Brian and Justin were extremely helpful. Always kept me up to date on the process and progress, which always help to manage my expectations. I highly recommend Cochran VW South Hills Service Department. Thanks for your help in getting back on the road. | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ John Wank

Austin was amazing. He made the process very easy and is very knowledgeable! | Read Full Review

7/11/2023 12:00:00 AM | Google

★★★★★ Jason Hosterman

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7/10/2023 12:00:00 AM | Google

★★★★★ Newes Tone

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7/10/2023 12:00:00 AM | Google

★★★★★ Becky Sabin

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7/9/2023 12:00:00 AM | Google

★★★★★ Joshua Makin

Austin was great through the whole experience! Went in for an oil change, left with a new 2023 Jetta! | Read Full Review

7/6/2023 12:00:00 AM | Google

★★★★★ Matthew Stuart

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7/2/2023 12:00:00 AM | Google

★★★★★ Denise Davis

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6/29/2023 12:00:00 AM | Google

★★★★★ Malcolm Nowlin

They always provide great service. I feel comfortable in knowing my car is getting quality parts and service! | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Morgan Means

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6/28/2023 12:00:00 AM | Google

★★★★★ Thomas Hoey

Brought in a 2016 Tiguan for an issue with a cracked turbo booster. Mostly painless experience. It took a while to get clearance on the extended warranty coverage but this wasn’t their fault. Allstate was slow in responding. | Read Full Review

6/27/2023 12:00:00 AM | Google

★★★★★ Vesselin Alexandrov

The VW team are professional and courteous. Easy to set appointment, good communication. Never had an issue. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Nikki Raveling

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6/24/2023 12:00:00 AM | Google

★★★★★ Aleia Lopez

I appreciate the service and accountability of South Hills Volkswagen! I have been customer for past 11 years. Service team A1. | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Javontay Jackson

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6/23/2023 12:00:00 AM | Google

★★★★★ Ryan Kressley

Great service! Thanks for your help! | Read Full Review

6/22/2023 12:00:00 AM | Google

★★★★★ Miron Kerul-Kmec Jr.

Great experience, as always. | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ kimberly trinkala

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6/19/2023 12:00:00 AM | Google

★★★★★ Minhang Xu

Great service, good working space very easy to just bring some work while the vehicle is getting inspected. I was thinking about trading my vehicle in, got a good evaluation and sales people are very friendly! | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Dylan Bibars

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6/19/2023 12:00:00 AM | Google

★★★★★ Susan Pegher

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6/19/2023 12:00:00 AM | Google

★★★★★ Joe Moats

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6/18/2023 12:00:00 AM | Google

★★★★★ Alyssa Royer

I had to bring in my car multiple times for oil leaks and I was always well taken care of. They are very transparent with pricing and what needs to be fixed. They even threw in a free oil change for me while they were fixing something else. Brian was great at communicating and ensured I got updates in a timely manner. | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ David Fiore

All went well with my inspection and oil change | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Shaun Cloonan

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6/16/2023 12:00:00 AM | Google

★★★★★ Dennis Sculimbrene

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6/16/2023 12:00:00 AM | Google

★★★★★ Travis DAgaro

Team of knowledgeable, skilled, and friendly folks to help out with anything you need. | Read Full Review

6/16/2023 12:00:00 AM | Google

★★★★★ Sean Coyne

Great sales and service team! | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ karen kimmell

The team here at #1 Cochran Volkswagen south hills has been so pleasant and easy to work with!! I was able to get in for an appointment in just a few days. I scheduled online and selected the shuttle service, soon after I received a call from the shuttle driver confirming my details. Awesome service and friendly staff! | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Adam Legum

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6/15/2023 12:00:00 AM | Google

★★★★★ Mata diedhiou

The employees at Cochran VW were kind, patient, and efficient. They explained everything to me in an easy to follow way. Will definitely be coming back for all my VW needs. | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Reese Yonich

Amazing service and very helpful | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Kevin Cain

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6/14/2023 12:00:00 AM | Google

★★★★★ Youssef Shokry

Great service, Mike was super helpful | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Betti Smee

The visit was a great experience, very friendly and efficient service! Highly recommend to anyone! | Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ Sheri Mears

I got a great used car and attentive customer service. I would very much recommend them! | Read Full Review