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Faulkner Volkswagen Mechanicsburg

★★★★★(55)read reviews

6631 Carlisle Pike, Mechanicsburg, PA 17050

(717) 516-7045 Call Now!

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Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 7:30 PM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Bailey Marrah
Remy and Ervin made the car buying experience so easy and had amazing customer service! | Read Full Review
8/29/2026 12:00:00 AM | Google
★★★★★ KevWin3 Newb RC
Total experience from the front door to driving away way stellar with the exception of the loooooong wait to see the finance director. And it was a CASH transaction! There should be an expedited process for buying a car, maybe more than one person with final approval authority. Dan D in sales was awesome, funny and knowledgeable…. So | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Randy C
Highly recommend Faulkner VW- Gage Grimm went above and beyond to ensure i got the Atlas i wanted ! | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Kerri Haggar Young
I had an amazing experience leasing my new car and couldn't be happier with the level of service I received. From start to finish, everyone was incredibly helpful, professional, and easy to work with. Communication was excellent throughout the entire process, and they were always quick to respond and willing to answer every question | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Shea Dolan
these guys were very friendly & took care of finding cars for both myself & my mom. highly recommend going to them. | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ KibbaKia
Faulkner Volkswagen was Absolutely fantastic service! My salesman was Remy and he was great. Definitely would recommend him to anyone I know looking for a car. Straightforward and friendly, realistic and practical. He made the process so easy as well. The rest of the staff was very friendly and down to earth. Even with a high volume | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Pamela Pinney
Gotta see Dan D. Awesome experience! Above and beyond! | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Chad Miner
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8/19/2026 12:00:00 AM | Google
★★★★★ Joshua Leeds (RestoProjects)
Fine. Service department has no goodwill toward customers. Treated like a 5 year old. Had the same thing explained to be 4 times by 2 different people. High labor rate. Recommend avoiding to anyone looking for a Volkswagen. | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Steve Kaylor
Terrible customer service. We showed up over two hours before they closed to drop off a leased car and they refused to help us. Literally saw 4 salespeople just sitting around. Went to Sutliff and they got us in right away. Will never return to this location. | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Susan
Attention seniors! Brad Powell financed 6 years instead of my negotiated 5 years and misrepresented need and cost for additional maintenance plans. Verify and question everything when financing! | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Julia L
Volkswagen has terrible customer care. My thermostat and water pump went bad. This is a known issue with this car. My car is only four years old and I get all of the regular maintenance. Don't buy new cars from here they do not stand by their product. I'm stuck with a $1,500 bill after spending $50,000 on a brand new vehicle. | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Matt Ooi
Stopped in to check out a car because I've had a good experience at their Volvo dealership. They essentially laughed me off the lot. Bought elsewhere happily and will forever not go back to Faulkner. | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Kendra McDonald
My experience today was wonderful! All the staff were super friendly and helpful. Travis treated us exactly how we wanted the situation to be handled, short and sweet, Thank you! Never would I thought I'd switch out of my 5th highlander but due to the proper way of treating me here I am owning a VW! Thank you Travis and the team! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Charles Morrison
Great experience! Delivered the car to me 2 hours away and very easy to buy from! Love my new GTI SE! Gage was a great sales rep! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Tami Kroh
Faulkner VW has the best service and sales staff! I love my Atlas and the service team has been very accommodating anytime I need something or have questions. We are a VW family and there is not better place than Faulkner! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Carlos Colon
The best experience at this dealership thanks to Luis who made everything go smooth and really easy, really nice guy and helps through everything you need, i recommend!! 100% | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Steven Nicholson
Super nice service advisors, relatively quick, like the dealership and people | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Joan Kirsch
Horrible Experience! I "tried" to buy a car..only to be told the car I found online (offered for sale) was actually a SERVICE LOANER with miles..and NOT available to purchase. Bait & Switch tactic I guess. (as the price was very good!) I asked what 'other" cars they had that were TRULY available for sale "TODAY" and Gage, the sale | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Bill Brennan
my experience with Faulkner VW has been disappointing to say the least. We were trying to be proactive in our shopping for when our lease was up and we couldn't get a response or a call back. When there for service, I was put in contact with Josh the sales manager who said he'd get back to me that day. A day later, after I sent a re | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Jeffrey Peralta
I brought my VW in for a recall and was sent a digital inspection with recommended services. Next to the oil change recommendation, it clearly listed $50.00, so I approved it based on that price. When I picked up my vehicle, I was charged $125 instead. When I questioned the difference, I was told the $50 was only the labor cost and | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Kevin Foltz
Very disappointing customer service from Clay in the service department. I had a simple miscommunication regarding dropping off my 2019 GTI for a recall. Based on my conversation with Clay, I understood that I could drop the car off Thursday morning and have it completed the same day. When the car was dropped off, I was then told it | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Zach Selfridge
Kostiantyn did an excellent job working with me on a sale. Very friendly and made me an excellent offer on my car. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Jeff Krug
Absolutely the best customer service! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Brandon
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7/2/2026 12:00:00 AM | Google
★★★★★ Harry Phillips
Had an awesome experience with Gage in sales and Angel in finance! I'm a Volkswagen enthusiast at heart, but couldn't be happier with my Frontier. Big thank you to the whole Faulkner crew that helped throughout the purchase process. Will continue to recommend Faulkner VW for sales and service! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Amy Grim
????? Angie is hands down the best salesperson I've ever worked with! She got us out of a really bad situation and into an awesome truck, and I couldn't be happier with the outcome. She was honest, patient, and truly went above and beyond to help us. A huge thank you to Angie and everyone at Faulkner Volkswagen for making the entire | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Sonny South
Whenever you Visit Faulkner Volkswagen in Mechanicsburg ask for Kostiantyn, on a scale from 1-10, I rate my experience , communication, and a fair negotiator and 11 | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Kenneth Santos
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7/2/2026 12:00:00 AM | Google
★★★★★ Tate Romich
I went to Faulkner VW Mechanicsburg because I found a 2020 Ford Fusion Titanium very similar to my last one online. I drove there from Reading and immediately found the car in the lot and was impressed by it. I was also impressed by the whole dealership. I dealt with Gage who is a very nice down to earth guy. I asked if the car was a | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Farida Ahmad
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7/2/2026 12:00:00 AM | Google
★★★★★ Ben M
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7/2/2026 12:00:00 AM | Google
★★★★★ Disma Ferrante
I bought my first car, a 2018 Hyundai Tucson from this place at the beginning of September 2025. The second day I already spent $100 because the seat switch wasn't working and the day after that I had problems getting on the highway as it wouldn't go more than 60mph, I had to stop on the side of the road and restart it. Should've tak | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Erica Stephenson
I'd give Faulkner VW zero stars if I could. Bought a 2026 Tiguan in February and it took 3 hours for them to get the car ready while we languished in the waiting room and missed an important work meeting. Then the car broke down the next day! Over the next 4 months, I experienced the worst customer service I've ever seen. It took 3 | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Tim
Was there twice in June first time lied to, second time went in to put offer in on car worth $20 grand but they were asking $28 grand when I asked if they could go down little being that it was not close to being worth $28 grand they said they could lower maybe $100. Definitely wont be going back there, buyer beware. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Rose E.
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7/2/2026 12:00:00 AM | Google
★★★★★ Alex Colon
I hate having to write this review, but I feel I need to be honest about my experience. I saw a one-star review about the service department and still decided to give this dealer a chance. Unfortunately, I was disappointed. The sales team was very good and even convinced me to give them spare OEM parts I had for my truck that I trade | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Arturo Rubalcava
Mary and I had a good experience. Gage was ready for us as we arrived and greeted both of us by name, even though, the whole process started by phone and the staff was very courteous. The 200 plus miles we had to drive to get to the dealer was well worth it. Thank you. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Luther Zimmerman
I love my new car and what a pleasant experience dealing with Kate she is amazing will definitely love to buy another car from her down the road. Thank you | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ np Perez
An excellent experience and very professional attention and all your concerns have solutions.. I would recommend it to anyone | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Ronald Welter
Sold my car to the Faulkner VW dealership in Mechanicsburg PA. This was a flawless and painless transaction. In addition, the driver who drove me home was very courteous and professional. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Chinmay Rajvanshi
Met Kostiantyn I drove for 3 hours and he made the experience smooth, quick and honestly was surprised how quick it went through. Gave me better rate than anyone else as well! | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Michelle Powell
We had an absolutely fantastic experience working with Cameron! From the moment we walked in, he was friendly, professional, and incredibly helpful. He made the entire car-buying process easy, stress-free, and actually enjoyable. Cameron took the time to answer all of our questions, listened to what we were looking for, and helped us | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Joseph storm
Took my VW in for an ABS recall Tuesday. Did not hear anything from service. I called then and was told there were waiting to hear back from Volkswagen on how to fix the car.. Still nothing Friday my wife called in and was told the did not hear anything and the car was on safe to drive (no shit that why we are trying to get it fixe | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Christine Parker
Amazing experience!! Bego, Sean and Koltin helped take care of me and made everything seamless! Highly recommend!!! | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Taylor Minn
Could not have had a more pleasant experience working with the friendly and helpful crew! | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Liam Tomsic
Angie is amazing! Her and the staff made everything so easy. | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Patricia Knight
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5/2/2026 12:00:00 AM | Google
★★★★★ Lee Ann Murray
I dealt with low pressure salesman, Luis, who I highly recommend. Polite, thorough and followed up to make sure everything is ok with my purchase. He actually “made “ me WANT to buy a car from him. | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Ruby Baylor
I am a very very happy customer. Travis, Jason, and Brad were excellent salesman. They all treated me with the utmost class a customer service. If you are deciding on purchasing a car from Faulkner Volkswagen and Mechanicsburg do not hesitate because they will make sure that you have get the excellent service that you so well deserve | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ zachary roth
So today was a great day here at Faulkner Volkswagen Mechanicsburg. Cameron bentzel was 150% perfection on his performance today. He did everything possible to get us into our new 2023 Volkswagen Atlas se v6 4motion with low miles. We traded in the 2022 Kia forte GT as our family grew bigger than expected ??. We are very very happy an | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Retro Crypto
Their customer service is great and I haven't been disappointed once with the Service Department. | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Mike Prowell
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5/2/2026 12:00:00 AM | Google
★★★★★ Jas Bonnell
I want to be clear the 3 stars is ONLY because my service advisor, Wesley is the GOAT and I will only speak with him on future matters with my current vehicle. Otherwise for “100% customer satisfaction”? I think not due to Brad. Or Bradford. Whatever. I had a very frustrating experience at Faulkner Volkswagen of Mechanicsburg, speci | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Andy Noble
Faulkner provided the oil change as requested but were not able to identify or resolve other very basic issues with the vehicle. Based on recent experiences with two of our cars we had in their shop, we will travel to a different dealership for repairs. | Read Full Review
5/2/2026 12:00:00 AM | Google

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