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★★★★★ Arthur Mah

The requested service was performed in a timely manner. The service assistant explained what was going on. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Sergey Marchuk

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4/13/2026 12:00:00 AM | Google

★★★★★ Mike Back

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4/13/2026 12:00:00 AM | Google

★★★★★ Charles G. Tachdjian

Fair Dealings | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Erika Astorga

This dealership has been the best experience I’ve had in over the years I’ve been trying to trade in my last vehicle. Alice was bloody wonderful, she was very transparent about the knowledge she knew and if she didn’t know, she would get the answer. She was very patient and extremely personable. The fact she was willing to help me ge | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Maria Garcia

Love my new Tiguan, Jorge was amazing, patient and helpful from beginning to finish! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ dylan pennington

DO NOT GO HERE. I've had nothing but problems every time I've had to go here. They are slow about getting work done, have terrible inventory control on parts they order, they are terrible at updates while work is being done, they leave you on hold while they chitchat with coworkers, laziest service staff ever. I would never recommend | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ McKenzie Mills

My mom and I both had such an amazing experience purchasing our vehicles together over the weekend! Every interaction we had was filled with genuine respect and honesty, which made the entire process feel comfortable and stress-free. Our sales representative, Andres, was incredibly helpful and brought such great energy—he even kept | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Donna Moises

I went in for 20K service which went fine. They also took my note about making sure my tires were properly inflated and the sensor reset. That did not happen the last time. When it came time to pay my bill I pulled out my check card by mistake then put it back in my handbag. I presented my credit card which is was approved rather qui | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Jake Sutherby

Dema was a great salesman. He was honest, respectful, and accommodating. Thank you | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Jim P

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3/21/2026 12:00:00 AM | Google

★★★★★ justin thompson

Greg in the service department was awesome! He provided clear and direct communication so we knew what to expect throughout the entire service process and provided outstanding customer service! | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Adriana Fisher

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3/18/2026 12:00:00 AM | Google

★★★★★ Chad henderson

Awesome experience on my 2020 Chevy Silverado. Truck was clean and as advertised. Thanks to Dema my salesman he will treat you right. Also to Jorge for answering all my questions and following up daily | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Big Smooth

Worked with Perry and Dima on a used car deal. Direct clear communication from both of them. Fastest dealership transaction I've ever experienced. Would recommend. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Unknown User

I had a wonderful time at the dealership but I didn’t have a good experience with the the manager he is a very rude guy and doesn’t care about building a good deal he just wants to steal your money in the worst deal. Thank you to the sellers but not the manager. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Ovi Moldovan

I would stay away from this dealership. They were not transparent about the condition/details of the car and it ended up wasting my time and my friend’s time. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ KK Kashmoné

Very Disappointing Experience with VW of Salem I had an extremely frustrating and concerning experience with VW of Salem. From the beginning, there was a serious lack of transparency and honesty throughout the entire process. Initially, I did not even want my credit run, but after repeated pressure from their staff, I eventually ag | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Nita Stone

DMYTRO was awesome. The after purchase follow ups are great. Financing took less than 30 minutes. And they was able to meet my bottom line. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Donielle

Used car buyers beware!! If I could give no stars, I would. I purchased a 2015 GTI from them a couple years ago. It has been a headache since then. Since day one I have had problems. I took it on a test drive which they brought it to me. I don't live in the same town. A salesman drove it to my house with I can only assume a service | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ S

I had put $3,000 down plus a trade in, they charged me for everything including the vehicle service, GPS, the works. The car wasn't even eligible for the vehicle service as it has to newer that 2009, I was expecting a loan of close to $1,000, my loan ended up being $9,000! The car is only worth $5,000. They really took advantage of m | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Adrian

Poor experience | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Natalie Hibner

Cody mcbiryd is the reason I do buisness with Volkswagen of Salem! He is a phenomenal and professional consultant. He is very informative and knowledgeable about any questions or concerns I may have. Thank you Cody for awesome service as always! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ abner yobany

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2/25/2026 12:00:00 AM | Google

★★★★★ Jill Miguez

I am a repeat customer and recently purchased my second vehicle from VW of Salem. I knowingly paid a bit more than I might have in a private sale because the team seemed kind and the process was convenient. I also purchased the extended warranty and an additional aftermarket product for peace of mind. The car was described as having | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Pam Masters

Thank you to Skip and Kaulin Dynamic duo | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Miguel Sanchez

Dishonest and Untrustworthy - Buyers Beware I am incredibly disappointed with my experience at Volkswagen of Salem. I came in to look at a used car that was advertised as a "Great Value." The Carfax report provided by the dealership stated that they had completed a full 4-wheel alignment, which gave me some initial confidence. Howe | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Elizabeth Whisman

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2/22/2026 12:00:00 AM | Google

★★★★★ ML M

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2/21/2026 12:00:00 AM | Google

★★★★★ Tami Speten

We had an amazing purchasing experience! Skip, Tony, and Bailey took great care of us and were very respectful of our time. They found us a great car and made the transaction smooth, quick and easy! I would definitely recommend this team! | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Katie Hairgrove

Seniors and disabled beware....! I went in seeking information on a particular used car, looking for a specific set of safety features. I wasn't serious about buying the car until they assured me it had everything on it that I needed. No one spent the time teaching me or showing me how to adjust the features. I spent the next two d | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ william laymon

Stole 900 dollars from my wife and I. I bought a new car and traded in my old car. They waited a month to pay off my old car, meanwhile I had to make a $900 payment. After i paid the payment they paid off the car minus the $900. When trying to resolve the issue they just play dumb and don't return calls. Turning the matter over to a | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Cole Moore

Came down from Seattle to purchase a used car. Tonya was super friendly & easy to work with, the process didn’t take all day. I left knowing I got a good deal on a sweet ride! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Oakley Blumhagen

I got a brown jetta from Tony C and he was an absolute delight and didnt haggle a bunch about negotiation. Overall a 5 out of 5 experience | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ E J

We’ve been loyal customers, having purchased two VWs from this dealership, but unfortunately, our recent experience with both the vehicle and the service department has been very disappointing. Despite reaching out to both the dealership and VW directly, our concerns have not been addressed. We truly wish things had been handled diff | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Hector Peña Ricardo

Excellent service and very professional treatment from Tony Caccamise Thank you very much, I would definitely buy from you again. I give you 5 stars. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Salameh Obeidat

I had an excellent experience buying a used car from this dealership, and when I noticed couple of minor issues, they took care of the repairs at no cost. Good communication and they care about customer satisfaction and I am happy with their after sale service. Special thanks to Tony and Tanya from sales. | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ Doc Brown

As an automotive service business, I only utilize the parts department, but can confirm that the great people here are friendly, helpful and knowledgeable. I'll be back! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Michael Shulman

Fantastic experience working with Skip. A truly professional group at VW Salem. Highly recommended! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Kevin Maine

Just bought my second vehicle from them, this time a 2025 VW Atlas from Tonya. She was amazing to work with and watch her help train a new salesperson and walk another through the demo of all the features on my new vehicle. Came back the next day with some questions and Tonya was happy to answer all that I had. Everyone from sales m | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Debbie Dunn

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12/26/2025 12:00:00 AM | Google

★★★★★ Patty Rivera

Tonya was super helpful and super nice she made us feel super welcome! Thanks Tonya | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Arthur Mah

Service was performed in a timely manner. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Samuel Silva

El señor Andrés fue de muy gran ayuda traduciendo, me brindó atención muy buena. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ allie t

They are amazing and worked with us to get into a car , we love it! Noah was such a good sales person and answered every question and kept it real with us thru the whole process, he made it an easy fun experience, 10/10 would go back for a new car when needed ! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Bruce Jenness

I have a Lithia Lifetime oil change on my 2016 Ram 2500 diesel. Salem VW is always happy to accommodate me as a Lithia dealer. Would make it 5 stars but their scheduling process that bypasses a real person is a bit frustrating for my old age. Sign of the times I guess. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Pierce Horner

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12/26/2025 12:00:00 AM | Google

★★★★★ Jack Neufeld

One of the worse experiences I had! I definitely would not recommend buying here! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Wayne Cox

Very friendly staff. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Robin Cramer

We had a great experience! Cody in the service department was very helpful ! We are out of state and had to handle everything over the phone. He was quick to respond! I HIGHLY recommend them! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Crittle “#BeautyInThePNW” Mittle

VW of Salem is always very quick to service my cars. The technicians are friendly and reliable. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Aida Deleon

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11/26/2025 12:00:00 AM | Google

★★★★★ Iris Maestas

Noah was extremely patient, kind, and helpful! I know nothing about cars but he helped me find everything I want and more, even things I didn’t know I wanted in a car. 10/10 car buying experience, thank you Noah! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Ravipal Singh

Tony and the team Anthony and Bailey were models of efficiency and grace. Highly recommend to your friends and families even first time auto buyers! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Tim Powell

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11/26/2025 12:00:00 AM | Google

★★★★★ Deb Martinmaas

Courteous and efficient- nice atmosphere when waiting for vehicle. Always a clean car when I drive away. Never need to return for repeat repairs! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Eric Morris

Greg & Josh took good care of us. Tganhscgir crying there. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Kristin Lynn

Noah was a fun salesman to work with. Buying a car at a dealership can be a pain, but he made it fun and enjoyable. If he didn’t know the answer to my question, he made sure he found the correct answer for me. This is a great quality to have. Thanks for the good car buying experience for me and my niece. | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Anthony Rose

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11/26/2025 12:00:00 AM | Google

★★★★★ david quarles

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11/26/2025 12:00:00 AM | Google

★★★★★ Yoandri Ramos

Andrés fue de gran ayuda en mi búsqueda de carro en la compañía Volkswagen de salem , mi esperiencia con el fuen muy buena , yo se lo recomiendo con los ojos cerrados !!!!!!!!! | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Chris DiMartino

We cannot be more pleased with the communication and the professionalism of the team that helped us today. The process was smooth, easy and enjoyable, which was a complete change from previous companies we have worked with when trying to purchase a vehicle. Volkswagen of Salem exceeded all my expectations and beyond! Thank you so muc | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jess Ica

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11/26/2025 12:00:00 AM | Google

★★★★★ Jacob Gilberto

Bought a GTI from them back in July. Great overall experience. I can't remember the name of the dealer I worked with, but he was excellent to work with. My only gripe was when I went to get my oil changed on my car a few weeks ago. Had a lot of dealers trying to sell me on a car even though I was just there to get an oil change. Othe | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Brooke Peterson

Thank you Tony C. for being low pressure and low stress with the purchase of my first brand new car! Very knowledgeable and helpful! I can’t wait to ride around my new VW Tiguan. You rock Tony! | Read Full Review