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Fowler Volkswagen of Norman

★★★★★(92)read reviews

617 North Interstate Drive, Norman, OK 73069

(405) 310-1455 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Alan Finch
I've bought many vehicles from here, they always take care of customers! | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ Christian Keenan (Chris)
Service department doesn't answer the phone and does not honor warranty. VW Customer Care does not help. My brand new vehicle has a loose light and Fowler says unless I can prove I didn't do it myself (???) it can't be covered under warranty. Avoid all Fowler dealers, and apparently VW all together as there is nothing the corporate | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Jeremy Rhea
Sebastian was more then helpful. We were treated like family. He helped us find what we were looking for and what we needed! Above and beyond normal customer service! | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ vigrimes6
They were able to diagnose the issue with my car quickly and they fixed it quickly as well. | Read Full Review
7/16/2026 12:00:00 AM | Cars.com
★★★★★ uadaughtry
I am very pleased with the service provided to me and my Tiguan from Fowler VW. | Read Full Review
7/15/2026 12:00:00 AM | Cars.com
★★★★★ kdechellem
Wonderful service Wonderful service great costumer service Cliff Mason was very thorough and knowledgeable. He made it easy to schedule my appointment and his communication was great. Wonderful service. | Read Full Review
7/15/2026 12:00:00 AM | Cars.com
★★★★★ ddrewrn
They are always pleasant to work with and keeps you updated on the progress of your car service. | Read Full Review
7/15/2026 12:00:00 AM | Cars.com
★★★★★ ISAIAHVIL123
It was smooth going woth very nice people trying to help. Very helpful fantastic people | Read Full Review
7/15/2026 12:00:00 AM | Cars.com
★★★★★ Jessicamccranie
Excellent Excellent availability communication service and follow up Loaner car availability texting capabilities Seriously .. it was great | Read Full Review
7/15/2026 12:00:00 AM | Cars.com
★★★★★ emleeelfers
Ishrael went above and beyond to help me out. I had the best car buying experience ever! I will always recommend Fowler VW | Read Full Review
7/14/2026 12:00:00 AM | Cars.com
★★★★★ aamarler
Matt exceeded expectations to make sure I was taken care of. Matt provided a loaner vehicle which was very helpful for me. | Read Full Review
7/13/2026 12:00:00 AM | Cars.com
★★★★★ aamarler
Software failure due to VW system update. Matt made sure it was fixed and that I had a loaner car. | Read Full Review
7/13/2026 12:00:00 AM | Cars.com
★★★★★ Riley Walsh
Happy with my experience at Fowler Volkswagen. Royce kept his eye out for me and found the exact CPO car I was looking for and Nick worked with me and made the deal relatively painless. Eric with financing was helpful and efficient. Love my Taos so far, thanks! | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ dennygscu81
The dealership did a great job they could not solve my issues but they did an excellent job trying to help sort out everything, the guy that was trying to help me get another car did an excellent job and was very helpful | Read Full Review
7/7/2026 12:00:00 AM | Cars.com
★★★★★ samendoza1983
I am very happy that this dealership is honest and professional. Those are very hard to come by these days. | Read Full Review
7/6/2026 12:00:00 AM | Cars.com
★★★★★ HARRYTROSIN
The work was done in a timely manner and the service representative was knowledgeable and polite | Read Full Review
7/5/2026 12:00:00 AM | Cars.com
★★★★★ alextucker98
It was quick and easy. Everyone was nice and helpful. It was quick and easy. Everyone was nice and helpful. Easy car buying experience I've had. | Read Full Review
7/5/2026 12:00:00 AM | Cars.com
★★★★★ kmccombs
New car and remote didn't work. After three weeks of waiting on a part I called the service area and was then and only then advised it was in made an an appointment and then waited 8 hours for it to be repaired. Pretty bad experience overall. | Read Full Review
7/5/2026 12:00:00 AM | Cars.com
★★★★★ KAREN ELLIOTT
Always so helpful! They don't try to make me get more services and the get me right in! | Read Full Review
7/4/2026 12:00:00 AM | Cars.com
★★★★★ mkrobenalt
Sales was customer oriented but could be a little more knowledgeable about the cars they are selling. Also, the PPF package I purchased is having issues. I took it back 3 times to have the door edges redone and still they are peeling off. Service lead was also customer oriented but I question the capability of the technicians. Exampl | Read Full Review
7/4/2026 12:00:00 AM | Cars.com
★★★★★ amber.m.templin
Listening to concerns. Accommodating. Communication was great! They take care of my beetle with attention to detail. | Read Full Review
7/3/2026 12:00:00 AM | Cars.com
★★★★★ allenhunkler29
Very good, fixed the problem They were very prompt with diagnosis and having a solution to the problem as well as keeping me informed. | Read Full Review
7/2/2026 12:00:00 AM | Cars.com
★★★★★ WCL1043
Great service. No problems making an appointment. Services were performed in the time allotted and at a fair price. | Read Full Review
6/30/2026 12:00:00 AM | Cars.com
★★★★★ olneykason018
Awesome, quick and easy to work with Dat bih was gas, great service and very professional, transparent, upfront and honest work | Read Full Review
6/26/2026 12:00:00 AM | Cars.com
★★★★★ Kayla Pajak
I can't recommend Sebastian and this dealership enough! From start to finish, the entire experience was outstanding. He was incredibly accommodating, never once made me feel pressured, and took the time to answer every question thoroughly. I truly felt like he wanted to help me find the right vehicle rather than just make a sale. Wh | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Tony
Brought in because the hood latch cable was faulty and broke and an oil change. Picked up the car to find the hood latch handle in the floorboard. Cliff took it back and the tech put it back on. I open the door and it's in the floorboard, again. Cliff takes it back and has a new handle installed. I leave, get to Moore, Ok and notice | Read Full Review
6/26/2026 12:00:00 AM | Cars.com
★★★★★ Susan
| Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Ascent 2020
Great experience, just frustrating the car is less then 60 days old and it can't be fixed at this time. I turned down loaner and now I want it. | Read Full Review
6/21/2026 12:00:00 AM | Cars.com
★★★★★ kmccombs
Been waiting 3 weeks for a part to come in so the remits start will work. My car does not have a garage door opener and I understood it did. | Read Full Review
6/21/2026 12:00:00 AM | Cars.com
★★★★★ MARCYMANEY
Seems to be a very clean and well-run place! The waiting area also clean and comfortable! Appreciated the complimentary oil/filter change and assessment of my car! | Read Full Review
6/19/2026 12:00:00 AM | Cars.com
★★★★★ tysettle
They were not prepared for my service, and didn't update me timely on when the tire will be in | Read Full Review
6/19/2026 12:00:00 AM | Cars.com
★★★★★ Sleach281
Sebastian is the best, kind, professional very personable and knowledgeable. I will forever be grateful. Sheila Fanning | Read Full Review
6/18/2026 12:00:00 AM | Cars.com
★★★★★ laurynmarie11
Super helpful and listened to all concerns He was respectful and was efficient with all tasks | Read Full Review
6/17/2026 12:00:00 AM | Cars.com
★★★★★ leslieswitzer67
I came in for an oil change and tire rotation. They got me in and out quickly and washed my car. My service mgr was very nice and helpful (you can look in my file and see who helped me. ). | Read Full Review
6/16/2026 12:00:00 AM | Cars.com
★★★★★ TARYN.MCKOWN
It was good. Nice waiting room area. . Keith was very knowledgeable and helpful. Prices were way too high . But service was good. | Read Full Review
6/14/2026 12:00:00 AM | Cars.com
★★★★★ janson72
I scheduled a 50K mile routine service. Keith was waiting when I arrived, shared my car would be completed in an hour. He also helped me with a body shop question. Great service! | Read Full Review
6/13/2026 12:00:00 AM | Cars.com
★★★★★ mraba1
I didn't like the pressure to 'get a new air filter' I liked and it was fine | Read Full Review
6/13/2026 12:00:00 AM | Cars.com
★★★★★ Heather Dorman
Got an amazing car for our family and what an amazing crew!! Thanks Ish, Jake and Eric for the amazing customer service and to meet us where we were!! We will be back and will be telling everyone about the wonderful experience we had!! Thank you!!! | Read Full Review
6/13/2026 12:00:00 AM | Google
★★★★★ seagrams66
We come in for an oil change and servicing. Did not take very long and we were on our way. Staff was very polite and professional. | Read Full Review
6/11/2026 12:00:00 AM | Cars.com
★★★★★ NLIDDELL38
Fowler Volkswagen and the staff are very professional. Always going above to make sure my issue is taken care of. I love the experience each and every time im there. Thank you Fowler for all you do, it does not go unnoticed. Shout out to Matt & Cliff!!! | Read Full Review
6/11/2026 12:00:00 AM | Cars.com
★★★★★ Sheila Fanning
My sales representative was Sebastion, I can’t say thank you enough for his kindness, patience, and professionalism, He is the best and I will forever be grateful. Sheila Fanning | Read Full Review
6/10/2026 12:00:00 AM | Google
★★★★★ andegc13
Service was courteous, prompt, and my need was met. I feel comfortable bringing my vehicle to fowler service station. | Read Full Review
6/8/2026 12:00:00 AM | Cars.com
★★★★★ ufmads
Fantastic from the start. Royce is a gem, He was very accommodating and thoroughly answered all my questions. | Read Full Review
6/7/2026 12:00:00 AM | Cars.com
★★★★★ glenwright1955
Clean and efficient Matt is the best service person always doing his best to listen to your concerns | Read Full Review
6/7/2026 12:00:00 AM | Cars.com
★★★★★ KIRK_DUNHAM
Always excellent I have purchased and serviced three vehicles with Fowler and will continue doing business with VW and Fowler. | Read Full Review
6/7/2026 12:00:00 AM | Cars.com
★★★★★ Mia Vaccaro
Sebastian was great and made the process super easy! He took his time and explained all the features with the car. When I came back to purchase the car, it was already setup just as I’d like. I definitely recommend him! Nick was very helpful as well! | Read Full Review
6/6/2026 12:00:00 AM | Google
★★★★★ CHRISTOPHERKOCHANSKI
They experience at the dealership was great. It was fast. They were very fair with my trade-in. I highly recommend Fowler Volkswagen. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ ANNA.R.LYLES90
Fowler VW has been easy to work with. Communication has been clear and I feel well informed each step of the way. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ Deannad40
They were quick. They did a good job explaining everything and my car was clean when I got it back. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ nicholas82dodson
Very easy to work with, very friendly and patient and explained everything so I could understand. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ BECKYWADE4848
Everyone was very professional and helpful and my service and safety recall work was completed quickly. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ don.e.o
One of the top dealer services I have ever used and there have been many over the last 50 years. From the drive in to the drive or everything was 5 star | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ SWANSONM207
Most excellent! I love the service i receive each time I'm there. Your customer service is spot on | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ christopher.erwin.smith
Smooth, efficient. No complaints Everything was as expected. The work completed was on time. lol. Will recommend the dealership | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ deborah.evans
no issues, good service with Matt very helpful and informative. answered all my questions asked | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ littlemisssunschein65
Smooth in and out with no issues Fast and friendly service. Great communication. Easy appointment set up | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ Denifaye70
The waiting area was clean, but none of the charging ports worked. Service time took longer than expected for an oil change and tire rotation. Was there over 2hrs. | Read Full Review
6/5/2026 12:00:00 AM | Cars.com
★★★★★ Christen Wentz
I had been on the search for a jeep for quite awhile and when I found the one I really liked, Ish made the experience easy and was extremely helpful. It was my first buying experience getting a car loan and I was extremely nervous, but everyone there was helpful and made it less nerve racking. Ish even gave me my first duck for the J | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Adrin Stone
Nadia is the best | Read Full Review
5/22/2026 12:00:00 AM | Google
★★★★★ Michael Boensch, RN, Realtor
Absolutely Phenomenal Experience – Ask for Ish! If you think your credit or a bad trade-in situation means you can’t get into a great new car, think again. Go straight to VW Norman and ask for Ish. Here is why they are officially my "go-to" dealership: • The Challenge: I walked in with weak credit and a 2024 VW Jetta that was extrem | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Ethan Long
We did not end up buying from here (decided to go with difference brand) but we were pleased with the experience. Ish was very knowledgeable and answered all our questions. I really appreciated that it was a low pressure atmosphere and not pushy at all. | Read Full Review
5/6/2026 12:00:00 AM | Google
★★★★★ VB
Update !! May of 2026. Still no word or refund. November 20 and this post has received 1000 views :) We never heard again from Chas or Fowler Volkswagen. I guess they would rather be dishonest than just say “too late, you already made the purchase” September 26 This is our fourth vehicle from Fowler Volkswagen and prior to this p | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ Rodney Waller
Place is terrible, wouldn't take my car here ever again. Very unprofessional service technicians . | Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ Cristi Cole
I brought my vehicle in for a routine oil change and picked it up only to immediately notice a new issue—there were loud rattling/loose-part sounds coming from underneath the car whenever I hit a bump. This problem did NOT exist prior to my service visit. I returned to the dealership right away and explained the situation. They ment | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Daniel Graffis
After having my VW for over three months for warranty work—and even dealing with a crash caused by them—I went to pick it up and immediately noticed a coolant leak. I sent photos to the service department, but they told me they couldn’t find any leak. I ended up having to take it somewhere else just to get someone to acknowledge the | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Kolbie Hawkins
This dealership was incredible throughout the buying process. Specifically Ish was super helpful with getting us the car we wanted. Nick was also incredible throughout this process. We had previously gone to a different VW location and were treated terribly, but from the moment we walked into the Norman location, everyone we interact | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ jack gose
I was in a tight spot with credit and money and they helped me out so much! Ish and Eric were so helpful I genuinely don’t think I could have gotten a car in the next 6 months without them! I will only be shopping here from now on. The only dealership I’ve ever found that is willing to help someone in a struggling situation. | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ David Nickel
Chas Grady went above and beyond to ensure my experience, from beginning to end, was a positive one. If you're looking for a new ride, check these guys out first. Thanks again Chas! | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Jamie Askey
Jacob, who is a new service manager, left me a phone message to call him back about a complaint I had with the service department. He said he would do whatever he could to help reach a resolution. When I called back he listened attentively and I was extremely satisfied with the solution. He said to call him back if I had any problems | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Erin Robinson
Took vehicle in for new engine since mine went out. Blaming the age of my car for why the engine sputters and that the engine is fine. A replacement engine shouldn’t do that. Worst experience ever and I feel like money down the drain. I will never buy another Volkswagen or recommend anyone to go to this dealership. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Barbie Ken
I’m leaving this review because my experience at Volkswagen Fowler in Norman was unacceptable. I came in expecting basic professionalism and respect, but the salesperson, Dakota, handled things in an inappropriate and dismissive way. He doesn't know how to handle the customers clearly. The manager was equally rude and uninterested in | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Shelly Reason
I came in just yesterday and I was very specific about what I wanted. I gave them a paper of everything I replaced, as well as, exactly what I needed done. I left my car overnight and then the next day they told me that the reason my car wasn’t working was because of a part that I just had replaced. I told them that it was definitely | Read Full Review
1/21/2026 12:00:00 AM | Google
★★★★★ Jamie Askey
I have been going to Fowler Volkswagen since 2019 or before. I recently had them replace my tires. Upon inspection, I was advised my car needed new sway bars. I always seek a second opinion when I need repairs to compare recommendations and prices. I talked to a second mechanic, who will be repairing my sway bar and he was shocked t | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Rajinder Khanna
the sales person (Dakota) and manager have no sense of manners or courtesy. this is the worst experience any potential buyer can have. stay far away. if you want a VW go to OKC stay away from these fools. | Read Full Review
1/18/2026 12:00:00 AM | Google
★★★★★ Henry Smith
Wife took care in for oil change, and was given estimate for 2 repairs need totaling close to $4k. Valve cover leaking, and front crank flange. They didn’t recommend any of the maintenance listed for mileage which we were prepared to do. Took to get second opinion and valve covers were leaking and not crank flange. Repair including s | Read Full Review
1/12/2026 12:00:00 AM | Google
★★★★★ Kaylen Harrell
We had been to every car dealership in Norman, looked at so many cars and ish at Volkswagen was the most professional & nicest guy! After we decided on a vehicle the process was so smooth & only took about an hour. Everyone there was amazing & we would recommend buying from them a million times over. Thank you ish!! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ ashlyn perryman
If there was a 0 star rating they’d be receiving it. I have had nothing but issues with this dealership since the day I bought my vehicle in 2022. More specifically with the service department. They failed to top my fluids off and when we had freezing temps I had almost no antifreeze in my car so it wouldn’t start. When I called rega | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ R R
I was in for my 30,000 mile checkup and very satisfied with the outcome and would recommend this place over the others don’t wast your time or money some where believe me I have been to the worst Fowler is the best | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Addie Guenther
Unethical predatory service techs convinced my septuagenarian, WIDOWED mother (who has purchased 2 cars from them and been getting service there for more than a decade) that her CC key fobs didn’t have replaceable batteries, there was no way to get them to function properly, and she would need to spend $329.40 each to get new ones ($ | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Courtney Youngblood
2 Year Update The service department needs to be looked at. I've been coming to this dealership since I purchased my car. After the warranty wears off they are trying to milk you for every dollar they can. I complained for the last year I wasn't getting good milage for my oil change like I originally was. They told me no one should | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Alexandria Goodrich
Terrible experience with the service department. My check engine light came on about 2 days prior to bringing it to the dealership. I had it read at Autozone and stated EVAP malfunction and I was leaking oil. I have a 2021 Tiguan and figured I would take it to the dealership to have it looked at. I was told it would be $175 for the d | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ VB
Update !! November 20 and this post has received 1000 views :) We never heard again from Chas or Fowler Volkswagen. I guess they would rather be dishonest than just say “too late, you already made the purchase” September 26 This is our fourth vehicle from Fowler Volkswagen and prior to this purchase we have been satisfied with the | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Alexandra Pratt
I was quoted $700 for new break pads and rotors that were “metal on metal” for all 4 tires. Luckily, my husband is handy and was able to purchase all the parts to do everything himself. Once we took a look, the only things that needed replaced were the rear break pads that cost us less than $100. They tried to take advantage of the s | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Savannah Phillips
I had a great experience! I am usually very nervous when it comes to dealing with my car because I don’t know a lot information on the maintenance side of things. However, Keith was my service advisor and he was very kind and extremely helpful with me getting my oil change! I am definitely going to be coming back! :) | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ Sydney Renshaw
They’re always so helpful! Got my tire patched and levels topped off in no time. I always trust them with my vehicle. Kelvin was a big help and made sure I got my car back when I needed it most. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Paul Lemoins
Buyers beware… this company with go back on promises that they make when they sell you a vehicle. I bought a used vehicle from this dealer and it has some known problems that the dealer promised to have fixed. They fixed 1/3 of the problems with the other two problems being outsourced to the manufacturer of the vehicle. I was told by | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Max Hart
Best of the best will do their job right 100% thank you so much 100% | Read Full Review
10/10/2025 12:00:00 AM | Google
★★★★★ VB
This is our fourth vehicle from Fowler Volkswagen and prior to this purchase we have been satisfied with the process. Ishrael did a fine job helping us buy the 2025 Tiguan and we are happy with it. However….. The day after we closed, August, 25 I called and spoke with Charles (Chas) Grady and asked if it was possible to cancel some o | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Charles Brandt
Really good experience with the service department | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Hazel 3N1
Will never do business with this business again. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Cody Wells
I purchased a VW ID.4 back in Dec. 2023. The salesman was very nice and I have no complaints about him. However. When I went into finance, supposedly the guys computer “glitched” and he left the room and left me sitting there for 30 minutes until he returned. Not sure where he went for that long, but that was very rude and not consid | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ Derek Stevens
Brought car in for diagnostic on cylinder misfire. Was recommended a seal service that had been performed two years ago by the same dealership. The proof provided was pictures of my engine with grime from the previous repair. I pointed this out but was told that the dealership cleans up around the repair area after a fix. Okay, but | Read Full Review
9/11/2025 12:00:00 AM | Google

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