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Allen Samuels Volkswagen

★★★★★(68)read reviews

5 E Memorial Rd, Oklahoma City, OK 73114

(405) 529-5828 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Allen Samuels Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Zoey Chittick
I dropped my VW off for servicing because I couldn’t get a local place to look at the clutch. I dropped it off Saturday, was told they would look Monday, to only get an answer on Wednesday because they were diagnosing something that wasn’t the issue. I never got follow up, I always had to call for it myself because no one would kee | Read Full Review
5/21/2022 12:00:00 AM | Google
★★★★★ Charles Coulson
The worst parts department I’ve ever seen | Read Full Review
5/21/2022 12:00:00 AM | Google
★★★★★ Justin Morgan
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5/6/2022 12:00:00 AM | Google
★★★★★ Kortney Hassell
Fast and quick. Alex had everything ready for me when I arrived. They were honest and up front and got me into a car that fit my budget. | Read Full Review
5/5/2022 12:00:00 AM | Google
★★★★★ Lori Smith
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4/18/2022 12:00:00 AM | Google
★★★★★ Rich
I’ve never had a nicer experience. My salesman Ash was extremely patient with me I think he would have let me test drive all the cars on the lot Thank you Ash, I can’t forget the general manager Dennis without him I don’t think the deal would have gone through Thank you Dennis On a scale from 1 to 10 they are a 10 | Read Full Review
4/12/2022 12:00:00 AM | Google
★★★★★ alicia riel
What a great experience I had at Allen Samuels VW. Everyone was so knowledgeable and made me feel right at home. I’ve always hated the process of buying a car but not when I was here! They made the process so seamless and efficient! I will definitely be a return customer!! | Read Full Review
4/12/2022 12:00:00 AM | Google
★★★★★ Tori Lyon
The nicest staff I have ever met! I drive a Volkswagen Golf that sudden started leaking fluids. I had no appointment, but I was greeted so kindly and within minutes they solved the problem. Highly recommend! | Read Full Review
4/5/2022 12:00:00 AM | Google
★★★★★ Ami Bax
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4/5/2022 12:00:00 AM | Google
★★★★★ Jon Fierce
Just had an amazing experience at this dealership from the moment I pulled up!! I was greeted by Mr. Evans who graciously lead the way to the parts dept. The parts Manager and his crew are top notch!! Professional and courteous!!! Highly recommend | Read Full Review
4/2/2022 12:00:00 AM | Google
★★★★★ Sara Osborne
Isaac and Dennis are the kindest people! They made the process extremely easy. I still text Isaac for questions about my car and he has no problem helping me out! They’re the best ?? | Read Full Review
3/29/2022 12:00:00 AM | Google
★★★★★ Mackenzie Payne
It was a great experience Alex and Dennis and Pat got me and my wife in and out they detailed the car before we left with it A+ customer service very chill and not pushy. After being at a few other dealerships we knew where we wanted to buy from. | Read Full Review
3/25/2022 12:00:00 AM | Google
★★★★★ Shawna Hunt
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3/22/2022 12:00:00 AM | Google
★★★★★ Heather Fowler
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3/13/2022 12:00:00 AM | Google
★★★★★ David Meek
Nice people! I was offered food and drink for my long Wait. Nice | Read Full Review
3/6/2022 12:00:00 AM | Google
★★★★★ Ethan Han
I bought two vehicles from this dealership. Something happened on service and repair really made me change my review for this dealership from 5 star to 1 or even no star if there is an option. They only like your business and money, they are not capable to do service or maintenance at all. Also It looks like they don't have any wel | Read Full Review
3/3/2022 12:00:00 AM | Google
★★★★★ Blythe Sitton
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3/1/2022 12:00:00 AM | Google
★★★★★ Daved benge
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2/24/2022 12:00:00 AM | Google
★★★★★ Slicx 5
I appreciated Jeremiah patience in answering my questions and working to make it a pleasant experience in buying a new car. | Read Full Review
2/23/2022 12:00:00 AM | Google
★★★★★ Micah Juengel
Ordered a replacement taillight for my 2018 Passat back in October/November of last year (2021) because mine had cracked damaging the entire housing. Paid up front for the part, and to-date, have received one update saying still in process. This was back in December of 2021. I have called the parts department numerous times being to | Read Full Review
2/14/2022 12:00:00 AM | Google
★★★★★ KAT S.
I really appreciated the customer service and the help I was given. I went to 5 car lots prior to Allen Samuels and there they made it a point to get the best deal for me and the most for my trade in! Thanks Pat and Domingo | Read Full Review
2/12/2022 12:00:00 AM | Google
★★★★★ dan phillips
I brought my 2016 Beetle in for service and was totally impressed with the staff and facility at the dealership. Professional and courteous to say the least. Thank you! | Read Full Review
2/11/2022 12:00:00 AM | Google
★★★★★ Eric Pendergrass
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2/11/2022 12:00:00 AM | Google
★★★★★ Grace Ruane
Best experience I’ve had at a dealership. They were so easy to work with. No haggling, non stop phone calls, etc. I traveled all of the way from Kansas City to Allen Samuels to buy a car because they made everything so easy and seamless. The pricing was great for both my new vehicle and my trade. The entire sales process which usuall | Read Full Review
2/7/2022 12:00:00 AM | Google
★★★★★ Christopher Belliveau
Best purchasing experience we've had. Thanks to Bobby and Ash | Read Full Review
1/29/2022 12:00:00 AM | Google
★★★★★ Kyle Vaught
UPDATE.... Below was my original review when I purchased my vehicle a year ago. I am now coming back to change my review from 5 stars to 1 star as I am extremely frustrated and disappointed with the customer care and support we have received with the entire service staff. Below is a rough timeline of events that have taken place that | Read Full Review
1/26/2022 12:00:00 AM | Google
★★★★★ Harold LaRue
Exceeded my expectations; very satisfied! | Read Full Review
1/25/2022 12:00:00 AM | Google
★★★★★ Bryan Radovan
Had a real positive experience. Not only did I get great communication but all my work was done in a timely manner. Their follow-up to see how the service went was right on. I really appreciate the attention that they give their. | Read Full Review
1/14/2022 12:00:00 AM | Google
★★★★★ Toni Marchand
William was a great salesperson and wonderful people person! My mom and I came in just to see what they had on the lot after experiencing for the first time since the pandemic of covid-19, of trying to purchase a new car..... they were great and upfront and everything above all and beyond. I loved the entire experience especially du | Read Full Review
1/9/2022 12:00:00 AM | Google
★★★★★ Fazia S.Mack
I took my Jetta for an oil change and to get the tire pressure light checked out . I was greeted by a wonderful host and my car was ready within 45 minutes as promised by the hostess inside . Excellent service. Recommend to other VW owners. | Read Full Review
12/16/2021 12:00:00 AM | Google
★★★★★ Cam Duong
Suggestion: DO NOT BUY OR USE THEIR SERVICE! If you really want the car, DO NOT BUY ANY OTHER PLANS. TAKE TIME TO GO THOUGHT EVERY AMOUNT OF FEE IN THE PAPERWORK. NEVER EVER use their service! I bought a brand-new car there and 5 years of the enhanced protection plan to protect my car. I bring my car in one time to fix the dent, it's | Read Full Review
12/16/2021 12:00:00 AM | Google
★★★★★ Martin Chacon
I called in to inquire about an OEM wheel lock key so I could get my tires changed and was transferred 3 separate times. When I was finally transferred to the parts department and asked if they carried the parts they blatantly responded with “No, nobody does” very rude and not helpful in the least. | Read Full Review
12/13/2021 12:00:00 AM | Google
★★★★★ Chris Perry
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12/10/2021 12:00:00 AM | Google
★★★★★ Chris Moss
Buying a vehicle has never been easier! Every employee was helpful and courteous. 10/10 recommend! | Read Full Review
12/10/2021 12:00:00 AM | Google
★★★★★ Matt Olmsted
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12/9/2021 12:00:00 AM | Google
★★★★★ G.I. Finest
Jeremiah Sharp was very helpful, professional and the process was fairly quick and they even delivered the car to my house. I highly recommend you seeing Jeremiah if you're in the market for a new ride. Allen Samuels is truly the best!!!! | Read Full Review
11/28/2021 12:00:00 AM | Google
★★★★★ Robert Stevens
Honest, trustworthy and true to their word! Exploring a Sienna from 1,000 miles away by phone, text and email, we asked many questions and they answered them honestly and then showed the Sienna to us via Facetime. Feeling they were trustworthy, we put down a $1k deposit and they held it for a week. When we arrived there were no surpr | Read Full Review
11/28/2021 12:00:00 AM | Google
★★★★★ Alex Pinon
We made an appointment for 8:30 am to have three minor issues, that should be under warranty considering it was certified pre-owned, fixed. At 2:00 pm I had heard nothing from the dealership so we called the girls number who we checked in with and there was no answer. I left a message. After about ten minutes I called the main number | Read Full Review
11/24/2021 12:00:00 AM | Google
★★★★★ Jake M
One of the most positive car buying experiences I’ve ever had. Worked with Jeremiah and couldn’t be more happy. No pressure, excellent offer on my trade in and one of the only dealerships in town not trying to gouge people on the price of new cars because of the market. 10/10 would recommend. | Read Full Review
11/18/2021 12:00:00 AM | Google
★★★★★ Kristin Whisenhunt
Bought a 2022 from them in August. They were all very nice while purchasing but now that something is already wrong with my car, they aren’t quite as helpful. They do not provide loaners while fixing your car that has a recall I might add. So if you don’t have a backup vehicle or a chauffeur, I would recommend buying from somewhere e | Read Full Review
11/8/2021 12:00:00 AM | Google
★★★★★ Margaret Thompson (Maggie)
****BEWARE**** of doing any kind of business with them especially service. | Read Full Review
10/28/2021 12:00:00 AM | Google
★★★★★ Susan Hammonds
| Read Full Review
10/23/2021 12:00:00 AM | Google
★★★★★ Pablo Lopez
Selling overpriced parts by an additional 80-100% market value. Take my car in to get item installed and told that I need to take it back at a later date when the part has been ordered even though I scheduled to have said part installed a week before coming in. Tried to up-sell hard by telling me I needed other services done that I s | Read Full Review
10/17/2021 12:00:00 AM | Google
★★★★★ Carlie Sparks
They found what we were looking for and took care of everything!! All we had to do was come in and sign and get the keys!! Our car looked so good detailed and full of gas!! Thank you Bob and Ash!! Great place to buy a car!! | Read Full Review
10/15/2021 12:00:00 AM | Google
★★★★★ M Tull
Fantastic! Even though it was not a new car or even a late model used car, we were treated as if we were V.I.P.s. Everyone was friendly and helpful from test-drive to finishing paperwork. Will recommend them to anyone looking to purchase a car,new or used. I will check with them first when I am in the market for another car. Only re | Read Full Review
10/8/2021 12:00:00 AM | Google
★★★★★ Kennth Keith
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9/30/2021 12:00:00 AM | Google
★★★★★ Robert Benge
Awesome experience!!! No other dealership for me or my family! Scott Farrier was awesome as always! | Read Full Review
9/25/2021 12:00:00 AM | Google
★★★★★ Planet Rare
I called last week to schedule for a Saturday appointment due to working during the week to have them inspect my backup camera glitching. Over the phone I provided my number, email address, and issue and we agreed on Saturday at 12pm. I arrive at the location today (Saturday) and the service rep advised me that they tried to call me | Read Full Review
8/21/2021 12:00:00 AM | Google
★★★★★ Sharlene McCuan
I am in OKC fairly regularly with business and family. So this time I have my wifes commuter. Need to get it serviced. So after a terrible experience at OKC VW dealership yesterday. I contact AS VW near Edmond. Got an appointment, showed up and they got busy. Super efficient from start to finish. Special shout out to Norris E., g | Read Full Review
8/17/2021 12:00:00 AM | Google
★★★★★ B. Ford
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8/13/2021 12:00:00 AM | Google
★★★★★ Blake Gifford
HORRIBLE SERVICE - NEVER GOING BACK (short staffed, bad communication, overcharge) Tuesday - I took my vehicle in for diagnostics with my transmission in the morning. Krystal said that as long as I get work done with them, the diagnostics fee would be "complementary." I was excited that they would likely waive this fee. I then recei | Read Full Review
8/13/2021 12:00:00 AM | Google
★★★★★ Victoria Shamrock
Darren Martin was amazing! Very professional and down to earth; made the buying process fun and exciting. Very smooth process and experience. LOVE the vehicle we purchased! | Read Full Review
8/11/2021 12:00:00 AM | Google
★★★★★ Scott Harris
I knew what I wanted and Isaac provided it. He was a pleasure to work with. I got what I wanted for the price o was willing to pay given the current market. 3 hour sale start to leaving tops. Thanks Isaac | Read Full Review
7/30/2021 12:00:00 AM | Google
★★★★★ Maria De La Rosa
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7/23/2021 12:00:00 AM | Google
★★★★★ Cameo Smith
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7/19/2021 12:00:00 AM | Google
★★★★★ Ike Beats WoNdErFuL
Great staff! Friendly environment! They made absolutely sure my payments remained affordable and got me in a car WORTH drving. I am Definitely bringing my business back to this location. THANKS SCOTT FARRIER AND CHRIS!!! | Read Full Review
7/15/2021 12:00:00 AM | Google
★★★★★ Quondra Barham
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7/14/2021 12:00:00 AM | Google
★★★★★ Wendy Bell
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7/13/2021 12:00:00 AM | Google
★★★★★ Sarai Armendariz
Isaac was so helpful with the purchase of my first car, he took the time to explain the process and helped me choose the car that would best fit me! Over all extremely happy and will be coming back | Read Full Review
6/29/2021 12:00:00 AM | Google
★★★★★ TIM Williams
Dealing with Allen Samuel's was the easiest car deal that I have ever done. I live in MS and it was worth the plane fair there. The staff was great and most of all there was no hidden charges. What we agreed to on the phone was what I got. I would recommend them to anyone. Thanks guys and I love my new Atlas Cross Sport ! | Read Full Review
6/25/2021 12:00:00 AM | Google
★★★★★ Michael
Not sure what kind of show is being ran here but the drop off manager looked like he was methed up. Then the “actual” manager came out irate like they were methed up together, really confusing stuff going on here???? Not what you expect for VW but I will use Tulsa location next time. | Read Full Review
6/24/2021 12:00:00 AM | Google
★★★★★ JJ Llanes
Disrespectful. | Read Full Review
6/24/2021 12:00:00 AM | Google
★★★★★ Shirle Kelly
I had an amazing experience with Allen Samuel's volkswagen. Scott was not pushy at all and very helpful! | Read Full Review
6/18/2021 12:00:00 AM | Google
★★★★★ ChadandKatie Mortenson
It was such an easy process from start to finish! Jeremiah was so helpful and listened to our needs. Chris in the finance department explained everything thoroughly and they honored everything they said they would do. We love our Atlas and this experience made our first experience with VW exceptional. If you want an honest and respec | Read Full Review
6/17/2021 12:00:00 AM | Google
★★★★★ Tyler Duncan
Staff was not pushy and it was the first positive car buying experience I have had from a dealership. I actually left feeling like I got a good deal | Read Full Review
6/15/2021 12:00:00 AM | Google
★★★★★ Matthew Landry
Best car buying experience I’ve ever had. We absolutely love our new atlas cross sport. The entire team at Allen Samuels VW are the best. | Read Full Review
6/4/2021 12:00:00 AM | Google
★★★★★ Jason Paulsen
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6/1/2021 12:00:00 AM | Google
★★★★★ Kristopher Gray
Very positive atmosphere & friendly staff- from sales to finance was a wonderful experience. Would recommend this dealership to anyone. Love my CPO 2018 GTI | Read Full Review
5/28/2021 12:00:00 AM | Google

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