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Kings Volkswagen

★★★★★(37)read reviews

9570 Kings Auto Mall Rd, Cincinnati, OH 45249

(513) 334-5995 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ Lauren Hester
We purchased a Tiguan from Dylan and everything went smoothly! Love my new car and Dylan was amazing - easy to work with, very knowledgeable and a great communicator. | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Shaunna Barnes
car buying was easy and painless. Careen Taylor was helpful navigating the process and Andrea Hamilton was excellent at financing. I have every confidence that any issue I would have, they would help me with. A positive experience all around. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Nicholas Costa
Bought a 2016 chevy malibu and had a good experience with them made me feel important without feeling pressure to buy and took care of a small problem I had with the car to make me happy. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Ellencilley1
Bill is super helpful and friendly! This is my 2nd VW purchased in less than a year. | Read Full Review
11/14/2024 12:00:00 AM | DealerRater
★★★★★ Acadia Landon
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11/14/2024 12:00:00 AM | Google
★★★★★ Richard S
Great team down there! Erik has got to be one of the best finance guys I’ve worked with at a dealership | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Rick Vogelsang
Doc at Kings VW was so easy to work with. He was a tentative to our needs and easy to talk to. The whole experience was a pleasure. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Melany Petrey
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11/9/2024 12:00:00 AM | Google
★★★★★ Melissa Black-Harvey
Kings Volkswagen provided friendly and knowledgeable assistance. Chris “Doc” was patient and participated in our excitement as we found my son’s first car. He even offered excellent “fatherly” advice to my son. Andrea in financing was very kind! She offered to print our insurance form before we headed home so we could carry it in | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Conner Estes
Sleezy sleezy sleezy. Still salty 5 years later after spending 10 k on a car worth 3 k. And then while in finance them throwing $800 on for “wheel damage coverage”. Don’t let your kids go in there alone because they will be taken advantage of. They also gave $2000 on a trade that they had posted back for sale a week later for $8000. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Eric Grant
Awesome service! | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Veronica Hocker
Everybody made everything nice and smooth for me!!! Awesome place. | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Susan Daggitt
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11/1/2024 12:00:00 AM | Google
★★★★★ Dan Z
I rarely leave reviews unless the experience far exceeds or falls well below the expectations. Unfortunately this one is the latter. The communication at this dealership's titling department is non-existent. The phone calls always went to their voicemail, and they never call back. I contacted the dealership about when my license pla | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ otto gerardo peña marquina
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10/30/2024 12:00:00 AM | Google
★★★★★ Daniel Ehler
I shopped around with multiple dealers in the Dayton and Cincinnati area. With Kings, I was consistently getting the quickest responses to my questions, as well as the most competitive value for my trade. I had a great experience and will definitely begin with Kings when it is time to buy my next vehicle. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ omar albayer
Eric helped me out with options and was very helpful. Kings VW have clean cars, and helpful employees for the folks. Switched from my Passat to a Taos. Wir fahren schnell und sicher. Das Auto. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Brent Eric
I had to edit this review. What I thought was a great car buying experience turned out to be the worst purchase I've ever made. I'd give myself one star for being a naive buyer. The 2016 GTI I bought here had four tires that didn't look bad but none of them held air. The sunroof didn't open. The cabin leaked water. Some things | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Michael Boone
Roberto Soto has been so helpful to me both before and after the purchase of my ID.4. I can't say enough good things about the service I have received. It's been way over and above my expectations. I also had someone named Scott from the service department and they helped me sort out an issue with my car and saved me a lot of hassle! | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Daren Murrer
Dylan was extremely helpful getting me the best deal on the Tiguan. Thank you! | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Leisa Johnson
Let's be real. Not all car experiences are great. As a matter of fact they can be very stressful and unpleasant. Having said that, our experience at Kings VW was tremendous. The follow up from Erick in finance and Bill the sales person, were outstanding and much appreciated. We were looking for a specific VW and they had it and we ar | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Mike Karwath
Top notch customer service from the moment you walk in the door. Truly a wonderful car buying experience. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Chris
I purchased My '21 Jetta in June of '24 From Chris, and had a very straightforward and expedited experience regarding the purchase of the vehicle. My issue has solely been with the service department. When I bought the vehicle, it had recently been in an accident, and some things had been missed when they repaired it, including both | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ David Montgomery
The best buying experience I have ever had at a dealership. My salesman Bryan was great to deal with. My finance specialist Andrea was wonderful. The whole process was quick and easy. The way it should be! I would highly recommend this dealership! | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ D
Another great experience thanks to Chris. I love my new car and appreciate everything. | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Dan Walkes
We bought a vehicle out of state and everyone here was a pleasure to work with, the process went very smoothly. When there was a minor issue on delivery they would have been legally justified to say we were out of luck, however they went out of their way to do the right thing. Really appreciated the effort and customer service and | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Daniel Burkleca
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8/9/2024 12:00:00 AM | Google
★★★★★ Chris Dorsch
Chris Davis and the team at Kings Volkswagen were outstanding to work with. They helped us through the entire buying process and made us feel at ease. Will definitely work with this team again for future auto purchases. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Trevor Chase
I'm giving this dealership 2 stars only because Chris is an excellent guy. The finance guy, Erik, would not take no for an answer when I said I didn't want to buy any of the 20 or so special coverage plans that he no doubt gets commission off of. I said "I don't want to buy any of it" literally 6 times before he very reluctantly acce | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Daniel Rice
Booked an 8:30 oil change Saturday and let them know I’d wait for it to be done. Service manager told me it would be 3.5 hours when I arrived because it’s first come first serve. I don’t know much but I do know that defeats the purpose of creating a time based appointment. | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Santosh Majjigi
2024 VW Tiguan Sel R line is a great model - Very reliable and very German. We truly feel safe when we head out and that takes most of the worries out of the way! | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Marc Lowlicht
Bryan Spiess was honest, knowledgable informative and guided u a through the whole process | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Cole Kasperowicz
Yesterday I purchased a new Volkswagen Taos SE, and I had the pleasure of working with Bill, who was extremely helpful and was excellent and helping me pick up the right car. Out of all the dealerships in Kings Auto mall you won’t find better customer service than you will at Kings | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Mohamed Effat
The quality of the vehicle is excellent. The purchase experience was pleasant and we felt that there was genuine care and advice with no pressure whatsoever. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Carol Thomas
I had a wonderful experience with salesperson Roberto Soto. He could not have been more patient with helping me with the learning curve for an ID4. I highly recommend this dealership, specifically Roberto! | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Rebecca McLouth
Bryan was super helpful and did not pressure me. This is the second vehicle I purchased from him. I left another VW dealership because I didn't feel the vibes were there to go purchase the same car they had. He has always taken me seriously and guided me at the same time. He has a laid back nature but also very knowledgeable. The who | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ brian murphy
Great people, knowledgeable staff, everything was easy and a wonderful relief from inquiries at other dealerships. | Read Full Review
5/9/2024 12:00:00 AM | Google

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