Get Directions to a Dealer Near North Royalton for Brake Service Today

★★★★★ Virlawnda Oakley

The customer service at Volkswagen Deptford was amazing Sam. The manager of service was great. He helped me so much and he deserves a raise and he’s very good with people and at his job. | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Jurmaine Jackson

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4/17/2026 12:00:00 AM | Google

★★★★★ Yanceliz Olmo

He was great on communication and on answering every question we had . | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Jimmy Wells

Hi the customer service guy was very nice and helpful set me up an appointment and a ride to work wonderful!! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Marva Berensen

Great customer service from Alexis and Charlatte at Ken Ganley VW, Bedford, Ohio! | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Lauren Cooper

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4/14/2026 12:00:00 AM | Google

★★★★★ Isaiah Padilla

My experience with the dealership was absolutely incredible. When i bought my car there, the salesperson walked me through every step of the whole process. I also had to bring my car in for service a few times and the service team was incredible and took care of the issue in a timely matter. Truly recommend | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Kemp Dion

Everyone is passionate about their job and satisfying customers. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ DeWonn Hodges

Service process was smooth ???? | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Kay Kay's Boutique kaykaysboutique

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4/9/2026 12:00:00 AM | Google

★★★★★ Morgan Sutton

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4/9/2026 12:00:00 AM | Google

★★★★★ Johnell Mitchell

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4/8/2026 12:00:00 AM | Google

★★★★★ Dayuan Williams

Service was awesome was in and out in no time. Sam in service and Tayund in Sales are the guys to go to! | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Sam Calabrese

Always great service | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Evan Gary

So, customer service is key. When you lie to a customer and I see the product on the lot to test drive. And you tell me its not there. Thats bad. I don't suggest anyone buy from here. Sometimes it not all about the sell. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Destanie Rodriguez

I recommend Ken Ganley Volkswagen whether you need service or you're buying a car. The service department has always been pleasant to deal with, and recently Alexis has always been a great help. Since 2017, I don't think I've had much, if any, to complain about while dealing with this location. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Alexis Simmons

Micheal was my sales person and he was great! The service time experience everything. I definitely would recommend this car lot, they will work with you and they will make sure you ride off in a car thank you Car Credit Pros | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lil Lebo

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4/2/2026 12:00:00 AM | Google

★★★★★ Jermaine Palmer

Perfect | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Tyshawn Peak

The best sales man to go to definitely show a great hospitality and help | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ kaytlin smallfield

I got my car in August/September of 2025. Not even 6 months and it’s been in the shop for almost two months now. I purchased my car from this location, my coolant sensor kept going off telling me to check my coolant, I work in mentor and drive from Kent so willoughby location was closer, I went there twice bc of this issue and they t | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Ava Cook

I received great service at this dealership and they made sure I was rolling! Please, if you are looking to purchase a car make sure you go and see Teshon!!! | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Savonte Stewart

Good service get you in nd out | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Latifah Majid

Pat was real quick and efficient trading my vehicle . Very satisfied thanks again! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Stephanie Gaiter

I leased a 26 VW Tiguan January 17th 2026 to be exact having only 11 miles. My experience with this dealership has been less than stellar-oh, don't get me wrong, the buying process was great (but isn't that always going to be the case because they want the sell/deal?) Once the car was driven off the lot is when things turned left. It | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Timothy Hill

Everything was great | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Stephanie Gaiter

I purchased a Volkswagen vehicle just two months ago, and the air conditioning has already failed. To make matters worse, the first time I even attempted to use the A/C was about a month after purchase—and it never worked at all. I initially went to the dealership and spoke with Anthony, who acknowledged there was an issue and schedu | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Jeff Lyons

HOWARD WAS A EXCELLE NT SALES PERSON AND THE FINANCE PERSON WAS ALSO EXCELLENT | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Ralos Noom

Great | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Greg Draft

Great service | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Carey Ann George

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3/8/2026 12:00:00 AM | Google

★★★★★ Lynn New

I was agitated because my windshield wipers were not covered under the lease. But at the end, I was ok. Alexis was really good and was very compassionate about the situation. Lynn | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Timothy Hill

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2/25/2026 12:00:00 AM | Google

★★★★★ Lilah Marg

Ron was very helpful when buying my new car! Such a great environment, easy to navigate ?? | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Scott Ware

Very Nice People & Service, Thank You Very Much... | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Khristopher

Probably one of the worst dealership experiences I've ever had. We walked in and it really seemed like no one worked there. Two salespeople passed by me without even acknowledging me or saying hello. Eventually after 15 minutes, we went up to the desk to ask for help for a test drive. The salesperson seemed like he barely understood | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Christen Varley

Drove away an hour ago in a new Tiguan. So happy! Mario was great at setting me up with an amazing salesman, Michael Reddick. I'm not super picky but they worked at finding me a good model that will keep me safe on the road. I use my vehicle for work so safe and dependable is critical. Thanks all! | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ StealthyPlanet

Great service! Jorden helped me out a lot! If you’re looking for a used or new vehicle this is the place to go! | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Britt Crary

Never been to a car dealership that lacks such transparency. Getting any service done here is a head ache. Never any courtesy cars. Long wait times for service and purchasing. Not very accommodating. Took my car here to be fixed and was told the wait time would be a couple hours. 5 hours later they told me they would be keeping it ov | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Michelle Mitchell

Of course Ken Ganley VW of Bedford is the best place! Reached out to Joe Walker to assist me with finding a reliable car for our college son and he nailed it! Great communication, great customer service, and great understanding…. Thank you so much Joe for everything. Our 5th car buying from you all and every time I walk away very hap | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ V

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2/6/2026 12:00:00 AM | Google

★★★★★ Angela Godoy

Everyone was so pleasant to do business with! From sales to financing! I gave Joe Walker exactly what I wanted and he responded accordingly and everything was seamless! He was very thorough going over everything my new vehicle had to offer. Can't speak highly enough of my experience and I love my new Taos! I drove about an hour away | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Rhythm Blade

Sick and tired of the constant calls and texts from this dealership. Never once did i ever contact them about a vehicle yet they call and text me almost every single day. This is VERY unprofessional. ANY salesperson should know to stop contacting after not getting a response. And any salesperson trying THIS hard to sell you a vehicle | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Rovonne BestestEver

The people that work there are kind and trustworthy. Soon as I walked in,I was greeted and immediately sat down to discuss my options. My sales Rep Howard M. walked me through the buying process, Offer vanilla coffee and made sure I was warm while I waited for my approval!! Everyone I spoke with and helped me get my 2025 VW. Treated | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Yung World

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1/26/2026 12:00:00 AM | Google

★★★★★ Luvvv Danielleee

I had the pleasure of purchasing my second vehicle (2026 Tiguan) from Ronny and he made the experience 10x easier! He is a very friendly and down to earth person. A 10/10 experience I look forward to utilizing him again for my next purchase. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Heather Keener

Always great service | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ R L.

Service Dept, wow if they could care less. For a routine inspection. Having to wait over 20 minutes. I had to actually ask a representative if anyone was going to assist. It’s now been 30 minutes. I came in earlier than my appointment time as well. Pick a different location. | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Ernest Abernathy

Ken Ganley VW Bedford is a great place to buy a car. I was pleased with the salesman and returning for service was exceptional too. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Kristina McNair

Cameron was so helpful and awesome he deserves every bit of a raise! From the beginning of my experience to the end he answered everything I asked and was very knowledgeable about every step of the process! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Velibor Drobnjak

A great experience with expedited service by Joe Walker. Everything went as planned at the dealership and he was very easy to work with. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Jermaine Riggins

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1/3/2026 12:00:00 AM | Google

★★★★★ Kids Steele

Joe walker thank you | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Madeline Updyke

Joe Walker was great to work with! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Paul Davis

Joe Walker was super helpful in communicating about the offers to get a new lease and Howard Micenmacher was able to finalize everything. Very easy process. Thanks! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Yung World

Came in to see Damon today they helped me out with a trade in. The whole staff was a big help I really appreciate these guys. Keep up the great hospitality and customer service thank you all. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Erin Williams

Once again Kevin Walkup saved the day! I was experiencing some problems with my information center on my Atlas, the radio wouldn't shut off even once the engine was off. I called Kevin and he was able to walk me thru the fix which only took 20 seconds. Thanks again Kevin!!! | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Adam Nemastil

Pricing seemed fair and they didn’t press me on the service I declined. | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ John

Dave Carey, the parts manager is very knowledgeable and his customer service is 10/10. He knew the windshield wipers for the 2025 VW Tiguan are redesigned and was able to go off of the VIN to provide me the correct parts, unlike a different area dealer who used a 2024 and sold me incorrect parts. Not only were they correct, but he wa | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Otis Stevenson

Good Communication | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Tom Ponzani

Went in to look at an Atlas there and met the salesman Joe Walker. He had the vehicle all ready waiting. He was busy and sent me to his partner Howard who was also very professional. Couldn't come to a deal initially. We had looked at several other dealerships. I told my wife how this dealership felt very comfortable and how there w | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Paris Stewart

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12/13/2025 12:00:00 AM | Google

★★★★★ Jay A

Great service as usual. The service department staff is the best. | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ ?????? ??????????

Big manager guy is useless and 2 of his helpers also. Sitting there, chatting, nothing to do and look at you like you are disturbing them | Read Full Review

12/7/2025 12:00:00 AM | Google

★★★★★ Kenzie Bishop

I had to get my car serviced. When I told him I could that $169 for them to grab a few bolts and screws to put my engine shield back on he then got sassy with me and told me I can take it to 5 below and have them install it since they ripped it off. Extremely unprofessional and rude. No wya you jsut spoke to me that way. Don’t come h | Read Full Review

12/7/2025 12:00:00 AM | Google

★★★★★ Audrey Allamby

My appointment was booked for the incorrect location, but the service department was very helpful and kind when directing me to the correct location! | Read Full Review

12/5/2025 12:00:00 AM | Google

★★★★★ Carisa Dobbins

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12/3/2025 12:00:00 AM | Google

★★★★★ ludovico sehnem

Great Sales team. Respectfully people, not pushy! Very happy and recommend. | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Jackie Scott

I took my iD4 in for a recall in July. Scheduling was a nightmare however. Service manager Alexis personally rescheduled and took excellent care of me. I’ve since taken my car back for an additional recall and service. Andrew does a great job scheduling and I’ve been very happy with their service. | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Ev M.

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11/19/2025 12:00:00 AM | Google

★★★★★ Richard King

I had the best experience at Ken Ganley VW Bedford. Joe Walker is amazing. I spoke with him and gave him what I was looking for and even though they didn't have it on the lot at that time, Joe was vigilant in the search. I would receive messages from him weekly checking if I found anything or with possible cars I might be interested | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Alexander Teeter

Great service as always | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ Steven Kupchik

Bought a certified vehicle here. Kyle was communicative via text and no pressure. Finance was fast and easy too. Had an issue with defrost and they fixed quickly without question. Easy purchasing and highly professional staff. | Read Full Review

11/16/2025 12:00:00 AM | Google

★★★★★ valerie nathan

I was finally diagnosed a little to late, now that my warranty has expired..not happy with ken Ganley Volkswagen at all | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Crys M

I’m extremely disappointed with the way this dealership treats women, especially in the service department. The service manager Sam was rude and dismissive, openly stating that their technicians only “check the concerns” rather than thoroughly inspecting vehicles. This kind of attitude shows a lack of care and professionalism. When I | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ michael ellis

Very Professional, courteous and very engaged with me. Exceptional in explaining Every nuance of our purchase. His customer service was excellent. He was as valuable to us in the experience of acquiring the vehicle As he was in personally answering all of our countless questions. Particularly those of my wife!!:) Joe Walker is the m | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Joy Harris

Yes, I am very happy with my new purchase from Ken Ganley Volkswagen Bedford. The staff is very professional. Also Joe Walker the lease End manager wow!!! The best! He is very professional, kind, and patient. He gets the job done. His 25 years of VW sales really shows that he has what it takes to represent Ken Ganley Bedford Imports. | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Brock Schroeder

Joe Walker is the best! He was attentive, excellent in communication, fast, and effective. I love my new vehicle. This is my first time leasing and I really enjoyed the process. Great job to everyone at the Ken Ganley VW in Bedford. | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Susanne Ristagno

The service department is the best experience every time I come in. Everyone is friendly..explaining everything that will be done at the appointment. From reminder calls until you are there to pick up your vehicle..they go above and beyond! Thank you Ken Ganley and your great service team!!! | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Robert Barna

The Ganley Teams knowledge and their ability to go the extra mile really made this a great experience I would recommend them to anyone | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Janice

On October 3, 2025, I visited the dealership for an oil change and tire rotation. During the service, they noticed a leaking oil issue and scheduled a follow-up appointment for October 28, 2025, to address the leak and perform a recall. They also informed me that they would provide a loaner car on the day of my appointment (October 2 | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Rosanne Brunello

Alexis was great. 5 star for sure!!! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Joshua Bell

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10/27/2025 12:00:00 AM | Google

★★★★★ Dana C

Joe Walker for the win, again! He is great to work with - not pushy and very knowledgeable. It’s my second Tiguan from Joe and I couldn’t be more pleased. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Sara Sheta

They are the best team respect and kindness all the staff are amazing ?? | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Angela T

Great experience, service manager and entire team were all kind, helpful, and knowledgable | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ Scott Ware

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10/16/2025 12:00:00 AM | Google

★★★★★ Kristen Donley

I really enjoyed working with the guys at Ken Ganley. They were able to beat the deals of all surrounding dealerships and were extremely accommodating as I kept changing my mind on different trim packages… I swear I had them work up 8 different quotes. I worked specifically with Damion and Tyler and they were each nice during negotia | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Joy Harris

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10/9/2025 12:00:00 AM | Google

★★★★★ R I

Excellent customer service | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Ayanna J

Joe Walker was amazing for my first car purchase! He made the process very easy and not overwhelming. I highly recommend Joe at VW Bedford for your next car purchase. | Read Full Review

10/6/2025 12:00:00 AM | Google

★★★★★ Mary Summers

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10/1/2025 12:00:00 AM | Google

★★★★★ Miss Green

Joe Walker is the best salesperson. He is honest, sweet, great communication skills. He is very informative and knowledgeable about the products and services from VW. He went the extra mile to make sure I was driving the newest vehicle after I had issues with my previous vehicle. He kept in contact with me for months before my lease | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ Dooby 216

Great communication, great service. George made the entire car maintenance process a breeze. I highly recommend using Bedford VW for ANY of your vehicle needs. Even if it isn’t a VW! Lol. | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ Daewoon Yoo

Really appreciated how transparent he was throughout the whole process. Everything was clear, straightforward, and he doesn’t waste your time. Super easy to work with—I’d definitely recommend | Read Full Review

9/19/2025 12:00:00 AM | Google

★★★★★ Samantha “Sami-Jo” Farmer

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9/18/2025 12:00:00 AM | Google

★★★★★ Christa Smith

My second vehicle purchased here . The staff is always so nice and attentive. Special thanks to my salesmen Joe Walker and Eaton Jones for taking great care of me . | Read Full Review

9/17/2025 12:00:00 AM | Google

★★★★★ Ian Freiberg

I was greeted promptly and George did a superior job of review. | Read Full Review

9/17/2025 12:00:00 AM | Google

★★★★★ Samantha “Sami-Jo” Harner

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9/15/2025 12:00:00 AM | Google

★★★★★ Gyasi Evans

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9/15/2025 12:00:00 AM | Google

★★★★★ Jeffrey Fehn

Comfortable waiting room. Friendly staff. Service department folks are helpful. They are happy to explain anything you want to know about the repairs on the car. | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Bill Caster

Joe Walker was very professional and knowledgeable during the entire sales process. His follow up has also been great. | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Mackenzie Frato

I had a great experience working with Joe Walker to purchase my new Subaru Impreza. I have been hesitant to work with a dealership in the past but Joe kept in touch with me through the whole process and helped me feel comfortable. I love my new car and will come back to Ganley next time I need a car or repairs. | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Katrina Ruth

This place is amazing . I got a brand new car 2025 and the service was fast and just a relief . They are great at what they do. If your credit isn’t perfect and you need a car , this is the place to go !! Taj was my agent and he did amazing with my car. | Read Full Review

9/6/2025 12:00:00 AM | Google

★★★★★ Super K

Great place | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Dennis Cambria

I was in a pinch. George Perz understood my situation and was very helpful. I can't thank him enough on how great he was to deal with!! A+++ service and very accommodating. Thank you from your new Pennsylvania friend ?? | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ 1337J.A.M.

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8/27/2025 12:00:00 AM | Google

★★★★★ Hey Neice

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8/24/2025 12:00:00 AM | Google

★★★★★ Ray Cheselka

Joe Walker and Tim Nadvit were gracious hosts in our experience with this new VW we are leasing. All questions were answered and there were no unexpected surprises . Thanks for a great experience. We will be back! | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Brooke Donaldson

I had a great experience at Ken Ganley Volkswagen! I was told my car service would take about four hours, and they went above and beyond by offering me a complimentary Uber ride home and back to the shop when it was done. Everyone I interacted with was very kind, professional, and helpful. The whole process was smooth and stress-free | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Andrew Borck

Howard makes it happen | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ Natalie Turner

Thanks Car Credit Pros!!! I truly appreciate the professionalism and expertise. If you are in need of a car, this is the best place to go. They work with you and do everything possible to make sure you drive away in a vehicle. A special thank you and shoutout to Tej for making the purchasing process smooth and stress-free. He is ve | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Kiara Hill

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8/17/2025 12:00:00 AM | Google

★★★★★ David Weinstein

Service was noticeably better than any time in the past. The greeter was awesome, she did a great job of explaining any issues along with a follow-up text with a video from the mechanic. I appreciated the car wash car wash and her walking me to the car to remove any plastic coverings for the driver's seat and floor. | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Mya Barnes

I had a wonderful experience with Mike they really go hard for there customers !!! | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ denise law

Fast, friendly always great service | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Lorean Crowder

People were friendly. Car is working. However, I dropped my car off at 8:30 am and it was not ready until 1pm (after being told service would take 2hrs). There was no accommodation for the inconvenience that was caused. | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Douglas Crowe

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8/14/2025 12:00:00 AM | Google

★★★★★ Virginia Brooks

Fast quick service! Can always count on the service team to get it done! | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Ed Markey

Friendly, on time, accurate estimate, comfortable waiting area, very good communication. | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Eddy McGuigan

Howard and Joe are the best. Got us into an Atlas and a Taos and we couldn’t be happier. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Todd Clark

The sales person was very responsive and helpful. The purchase process was super efficient and easy. | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ rachel raine

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8/8/2025 12:00:00 AM | Google

★★★★★ Moriah Gorman

Do not buy a Volkswagen car. Major issues not even 4 years in. Got the extended warranty and they said they still can’t help us. Now I need a new engine. | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Tucker Milton

Mr Joe walker might be the best car salesman in years super respectful and really car about his people | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Rosemary Hearn

Joe Walker was great to work with and I would recommend him to everyone | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Michael Cacolici

Joe Walker is passionate about his job and truly cares about his customers. Very thorough and patient. He is very professional and it was a pleasure to work with him on my new vehicle. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ sharita perry

I love my new car so much thank you Joe walker and others so much for getting me approved $0 down baby !!!! ?? | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Lisa Stacey

Once again, I had a fantastic experience leasing my 2nd Taos in 2-years through my great salesman Joe Walker at Ganley Bedford Volkswagen. Working with Joe and the Ganley dealership , leasing my cars was a total breeze! Joe Walker as always was so helpful & took the time to show me everything and understand everything on my new car. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Charles Michener

I just bought a new 2025 VW Jetta Sel from Ken Ganley Bedford Imports. I've been leasing or buying cars from them for two decades. As always, the experience was superb. Ganley salesman Joe Walker handled the purchase, as he has done in the past, and I couldn't have had a better supervisor - clear, courteous, comprehensive. He offered | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Nick Pamboukis

You can not find a better staff from Ken Ganley down, the whole team is amazing, courteous, and vehicles priced right! Joe Walker helped us in person with this deal and it couldn’t have gone smoother! Made my son’s first buying experience perfect. Thank you Ganley Team! | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Richard Hanna

Enjoyed working with Joe Walker who took care of our leasing needs from start to finish. Couldn’t have been more pleased with his expertise and thoroughness. | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ morgan •

I cannot say enough good things about my experience. I went in with the intention of upgrading my 2019 Tiguan to a 2025 Atlas and Bedford VW exceeded my expectations with customer service. Howard took great care in getting me in and out quickly. He shared a lot of knowledge on how the new car functions because of all the differences | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Angela Brown

I love Kyle and taj they really made the experience great | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Mark Roces

Excellent sales service. They really know their stuff there and are super-responsive. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Jeff Waterloo

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8/1/2025 12:00:00 AM | Google

★★★★★ Shavonne Quarles

The service at Ken Ganley Volkswagen Bedford, was amazing and phenomenal. The staff was very attentive and professional. I would recommend going there any time. Thank you George. | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ jazmine starks

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7/26/2025 12:00:00 AM | Google

★★★★★ Shania Upchurch

10/10 experience, thanks to Michael Reddick for working with me and being so patient , thank you to the whole car credit pros team . Thank you thank you thank you ?????? | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Courtney Alexander

Ken Ganley VW is my go to place for vehicles and Joe Walker and Eaton Jones Jr are the best in the business bar none when it comes to your experience at the dealership! I have been in my new car almost a month and couldn't love it more. Thanks to these two I got everything I wanted plus some and had white glove service throughout the | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ David Lewis

Howard and Joe helped me get into an ID4 and the whole process was fast! Thanks again. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Julie Lehmann

Not a big fan People didn't seem overly knowledgeable or interested in what I needed. It was fine but NOTHING to write home about. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ quientessa macon

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7/17/2025 12:00:00 AM | Google

★★★★★ Gwenyth Smith

wasted 4 hours of my life for one tire changed smh | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Amber Nicole

The service department was quick & efficient! Thank you! | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Will Carter

Joe Walker put me in not only one, but two cars that I absolutely loved and had the ability to choose from. He remembered small details about things I would like in my next car, and immediately let me know when something became available, in a span of two or three days as well as I needed to replace the car I was previously driving. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Darlene Foster

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7/13/2025 12:00:00 AM | Google

★★★★★ Jordyn Randall

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7/13/2025 12:00:00 AM | Google

★★★★★ Cassandra Jones

Joe Walker is very knowledgeable about the vehicles, he’s great at customer service and an all around nice person. I’ve recommended Joe and VW to a few of my friends and coworkers. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Arniece Basit

Kyle was excellent helping me identify my dream car. He was patient and very attentive to accommodate my request. Tyler created a great package that was hard to walk away from. My experience and the service was excellent. The staff was very friendly. | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ Daresia Jefferson

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7/12/2025 12:00:00 AM | Google

★★★★★ Sandi Hughes

Excellent customer service by the Service Department when doing my scheduled maintenance on my 2022 VW TAOS. They provide updates as needed and have a very nice waiting area. | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ kezja hauser

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7/6/2025 12:00:00 AM | Google

★★★★★ Malycia Smith

Everything was magnificent. Huge thanks to Sam Calabrese at Volkswagen of Bedford! He got my tire replaced super quickly and made the whole process smooth and hassle-free. Great service! | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ Edward Whitfield

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7/3/2025 12:00:00 AM | Google

★★★★★ Analesa Dudley

Once they get the sale they don't care about anything else. I purchased a 2025 and 3 days later SOS light is red different error messages for the vehicle. The Service center gives you the run around. I do not recommend buying a car from this dealership. Its apparent once they get the sale they could care less about the level of servi | Read Full Review

7/3/2025 12:00:00 AM | Google

★★★★★ Alexis Frazier

I scheduled an appointment for a recall on my car last Monday. When I arrived I had spoke with Chad and he came back to inform me there were actually 2 recalls on my vehicle which would take a total of 12 hours to complete. I said that was fine because I was off that day and had no other errands or obligations that this process would | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ mz. tatalady christian

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6/29/2025 12:00:00 AM | Google

★★★★★ Ruby Moore

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6/29/2025 12:00:00 AM | Google

★★★★★ Yaroslav Boguslavskyy

Got my car after an oil change and discovered this scratch when I got home. | Read Full Review

6/29/2025 12:00:00 AM | Google

★★★★★ Dionanna Benton

Great experience Mike was wonderful friendly nice kind the company is awesome thank you guys | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Mason Dearth

Completed warranty work without any trouble | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Stacey Miller

They were very hardworking and awesome | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Thomas Brian

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6/24/2025 12:00:00 AM | Google

★★★★★ Danielle Benson (dannyboy)

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6/23/2025 12:00:00 AM | Google

★★★★★ Julie Jameson

I dread taking my car in for service at Ganley VW. I end up being held hostage for half a day and no one explains what was done or found during the service. Employees are friendly but a warning or heads up as to the estimated time for the service would be appreciated so that I can make an informed decision as to whether or not I want | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Loretta Cofield

My tires indicate low pressure after I drove home | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Christine Ronzi

I was there for an oil change and tire rotation. It took almost 21/2 hours. Way to long! Then I was told I need back brakes on a car with only 30000 miles. Not a happy camper. I plan on going to my mechanic to fix the brakes. $200 cheaper!! | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ matt norberg

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6/4/2025 12:00:00 AM | Google

★★★★★ NNOR

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5/31/2025 12:00:00 AM | Google

★★★★★ Amy Barr

Ken Ganley Volkswagen was fantastic to work with. Joe Walker could not have been more responsive. He answered everything so I could understand. He has been available to me beyond the sale to answer all my questions. I love my new id.4 so much. Highly recommend Joe, Ken Ganley, and Volkswagen iD.4! | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Laine Wright

Joe Walker is the best. He took very good care of us all the way. | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Cory Gray

Helpful,Determined,Respectful,Kind JW that’s my guy he will definitely do all he can great experience keep up the good work!! | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Samekcreia Griffin

I had a great experience with my salesman Joe Walker. Joe ensured that I got the car of my dreams and at the right price. He is also very personable and down to earth. Great guy! | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Nate Spurrier

Great sales team Joe Walker and Joe Scott. Will continue recommending and going to for future business. Thank you | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Ronald Fountain

Sam Calabrese has done an exceptional job in getting the service department at this dealership back on track. It is much more nearly a pleasure to go here now to have my service needs addressed. | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Dwayne Turner

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5/17/2025 12:00:00 AM | Google

★★★★★ David Finkenthal

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5/15/2025 12:00:00 AM | Google

★★★★★ Kelsey Letourneau

Seamless! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ April Wilcoxson

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5/12/2025 12:00:00 AM | Google

★★★★★ Leigh-Anne Lyons

Chad was great and very helpful. I appreciate the service he provided. | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Brandy Burke

Joe Walker was amazing! I can’t believe how easy it was to purchase a car from out of state and get it all registered in my current home state. Joe provided the best straight forward service, double checked a lot of information for me regarding the vehicle, took time to listen, wasn’t pushy or rude (very common to find in car sales t | Read Full Review

5/9/2025 12:00:00 AM | Google

★★★★★ Corri

Waisted time gas & miles.. just to be told the vw team made a mistake & order the wrong spare tire this is not the first time something like this has happen within the last 6 months. I wish this on nobody but things happen & just got to roll with it. Everyone just needs to slow down. & have patience. | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Phyillis Perz

George Perz is amazing! | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ George Perz

George Perz is amazing! | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Clif Phoenix

Joe was awesome to work with. Professional, very courteous and seemed very genuine that we purchased what we were looking for. | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Edmar Joseph Flores

Kyle was very helpful here at Volkswagen Bedford! Thank you for the smooth process! | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Ricky Chan

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4/29/2025 12:00:00 AM | Google

★★★★★ Susan Ross

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4/29/2025 12:00:00 AM | Google

★★★★★ Hannah Smith

Overall bad experience. Kyle was our salesman, and came off rude at times and when my husband would call after I left the dealership and Kyle would send him straight to voicemail. Our car was advertised as having some features and we paid the price for those features and then got home to figure out that it was wrongly advertised. I w | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Kevin Yoder

Service department is very courteous and thorough! | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Serena McCully

best car sales I’ve ever had very quick and great customer service definitely recommending to anyone I knw who wants a new car !!! | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Rachel Lamar

I had the pleasure of being helped by George, super knowledgeable and went out of his way to make sure I was happy! Highly recommend asking for George! I’m sending everyone I know to him! | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Charlotte Castro

George is very friendly and knowledgeable—he takes the time to explain everything. Excellent customer service all around! | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ Jay Macor

Better than expected work performance, finished details and diligence to complete the task requested on my car. Have complete confidence and integrity for Ganley Volkswagen of Bedford. Thank you. | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ Michael Kovach

I purchased an Atlas Cross Sport from Howard Micenmacher. I love the car and Howard was great to work with. | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ Arlangton Wilson

Joe was on point his customer service great, he’s very helpful, and he made sure I got what I wanted. GO HOLLA AT JOE YALL | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Davidione Pearl

Phenomenal experience! Smooth, efficient, and very welcoming. Howard is THE BEST and I've since referred family and friends to him! He also happens to be an incredible musician, too, fronting the Cleveland-based Bruce Springsteen tribute band Swamps of Jersey! | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Gonçalo Santos

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4/21/2025 12:00:00 AM | Google

★★★★★ Stacy Kuskovich

It was a wonderful experience purchasing my new Volkswagen from Joe Walker he was very thorough though out the whole process answered all of my questions and explained the car thoroughly. It was was a great experience purchasing from such a nice and educated sales man | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Kathleen Oetgen

If you’re in the market for VW give Joe Walker a call right now. We’ve leased two vehicles with Joe and he is without a doubt the best car salesman we’ve ever worked with. We will definitely work with Joe again! | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Jocelyn Szalai

I have been wanting to purchase a VW for quite a while now. I did a lot of shopping and research before taking on the big financial purchase. After shopping around, I landed at Ken Ganley VW Beford and met Eaton Jones. Eaton was attentive, friendly and laughed at my morbid jokes. He did not pressure and understood when I wasn't going | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Tarah King

Highly recommend this dealership Howard Micenmacher was great to work with. Be sure to ask for him if you’re in the market for a car! | Read Full Review