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Ken Ganley Volkswagen Bedford

Ken Ganley Volkswagen Bedford

★★★★★(148)read reviews
250 Broadway Ave, Bedford, OH 44146
(440) 530-4546 Call Now!
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    $27.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $29.95 Off Summer Service Special*Click Here for Details
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    $10.00 Off Front Wiper Blade Replacement*Click Here for Details
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    $99.95 Oil and Filter Service*Click Here for Details
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    $12.50 Off Genuine VW Battery and Installation*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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Business Hours

Mon: ClosedTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 3:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Andrew Shira
    Patrick made the whole process really smooth. Highly recommend coming to Volkswagon in Bedford. | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Johnny
    After 30,000 miles and our last covered service at this dealership I will not be returning again and would recommend finding somewhere else to shop if you're in the market. I've been disappointed with every single visit. From dropping the pack immediately after they closed the deal when we first bought the car, to a history of poor o | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Kierra Sharp
    Patrick was amazing. Great team at Ganley. Love my new car?? | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Pratik Patel
    | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Leah Dorrer
    I had such a great experience working with Cameron! From the moment I walked in, he was incredibly friendly and made me feel completely comfortable throughout the entire process. He took the time to answer all my questions, never made me feel pressured, and genuinely cared about helping me find the right car. His professionalism and | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Krista Pelfrey
    Excellent experience form start to finish with Joe Walker! He found the exact vehicle I wanted (2026 Atlas) and was very responsive to ALL the questions I had throughout the whole process. This is the 3rd time working with Joe on a family vehicle and I can't recommend he and the VW Bedford team enough - thank you, Joe! | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Holmes
    We had a fantastic experience working with Kyle! He took the time to walk us through several different models, answer all of our questions, and set up test drives so we could find the right fit for us. He also explained the various financing options clearly and made the entire process feel easy and stress-free. He was knowledgeable, | Read Full Review
    8/9/2026 12:00:00 AM | Google
  • ★★★★★ Leslie
    | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Kelli Gullatt
    I would like to personally thank Alexis for helping me from start to finish with my 2022 volkswagon Tao's. She was so plesant from the first interaction. She gave me updates and text messages. It was a great experience working with her. Thank you for everything. Ms. ALEXIS from the service dept. | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ qierra spates
    Very patient very kind and diligent! | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Dylana Ramirez
    I worked with Kyle and he had really good costumer service, got me in a nice ride, made some jokes and made the process extra smooth. The workers there were all nice and friendly. Definitely passed the vibe check. | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Todd Kolva
    Ken Ganley gets one additional star for their ability to order and receive, a replacement key FOB for my 2018 VW Jetta. They will lose a star for the difficulty placed on VW owners in the ordering of parts process. The claim is you need to physically be present with the vehicle in order for the the parts department to place an order | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Sherry Serina
    Had a awesome experience there Jesse Tomko office was great with all his cars. Diffently would recommend him to friends. | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Ghost 1.5Akuma
    Ya mon, first thing bless! My sales person Jesse Tomko dat man is the man! Made me a deal in and out. Great person, quick sale noting to think about everything was in the clear dred. Very happy dred. Best sales mon eva! Mi whole family gonna be buying from Jesse. One lov bless! | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Jesse Tomko
    Great Customer service and Excellent Coffee! | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Farmer
    | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Reese
    Jesse is a great sales person. He asked me to come in and just take a look around. He promised no pressure only real talk. This all was so true. He chose a vehicle according to what I was looking for. He was also mindful of my income and what I wanted to spend. I'm sure he will continue to sale vehicles and make the public happy. Jes | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Molly
    Joe Walker is by far one of the best salesman I've ever worked with. I'm on my 6th Jetta, just love the standard features and quality for the price. | Read Full Review
    7/26/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Upshaw
    I'm the type of person who drives a car until the wheels fall off—literally keeping my cars for 10+ years! I'd been sinking money into an aging Altima and ignoring the signs for over a year because nothing on the market really wowed me. That was until someone parked next to me in a VW Atlas Peak Edition. It was love at first sight! | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Scott Villani
    Great customer service and quality delivery experience. I'd recommend Joe Walker! | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Paul Weston
    I was originally trying to buy a 2026 Jetta SE at vw streetsboro. After finding out they were trying to sell me a SPORT for an SE price i reached out to ken ganley here in bedford. Mario the sales manager set me up with Joe Walker. I came in Joe and Mario set me up with an overnight test drive on actual SE. LOVED the car. Came in an | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Ron Burgandy
    I didn't have a good experience at this particular dealership. It was one thing after another and it continued till this day. I bought a car at this place over a month ago. They have just now finalized everything after 41 days later. | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Belinda Ervin
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Tim “Hubs” B
    If I almost bought a VW | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Browning
    Fantastic experience from the moment we walked in the door. Our salesperson, Joe W. did an excellent job! | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ ANTHONY
    Steve, Selina, and Josh were amazing. Quick and easy experience getting a new vehicle. | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Ross
    My sales rep was Cam. He was great throughout the entire process. He got me into a 2026 Atlas Cross Sport. He made sure I got exactly what I wanted. He was very nice and friendly. I love my new vehicle!!! I look forward to sending people his way. | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Grey Wolf
    Bought a 2026 Jetta from here the sales were very helpful and polite. Highly recommend if looking for a new vehicle and want to be treated like family. | Read Full Review
    6/20/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Kozak
    Just did my second deal with Joe Walker, and could not be happier. He is so incredibly easy to do business with, and a pleasure to work with. He is extremely thorough and was able to get the job done twice for us! We will definitely be back to see Joe Walker. | Read Full Review
    6/15/2026 12:00:00 AM | Google
  • ★★★★★ Jak Groedel
    Working with Joe Walker was a fantastic experience from start to finish. He struck the perfect balance of being knowledgeable and professional without any of the pressure you'd typically expect from a car-buying experience. Joe knows the Golf R inside and out — he answered every question confidently and made sure I understood exactl | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Laila Warner
    Cam got me into a 2026 volkswagen definitely recommend. My sister is going back to get a car from him as well, super professional and patient. Even my mother enjoyed him! tysm!! | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ M3Kaelyn
    Cam was a excellent salesman my experience was smooth he was professional 100% recommend | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ C K
    I had a fantastic experience working with Camren Workman at Ken Ganley Volkswagen Bedford. From the moment I walked in, they were incredibly professional, knowledgeable, and patient. They took the time to understand exactly what I was looking for and helped me find the perfect car. There was absolutely no high pressure sales tactic j | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Tamaria Wilson
    I dealt with the service department, they were great with working on my car and quick. I highly recommend | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ Davaughn Milbert
    Great Service I received today from Tae Carter and finance team!!!! Highly recommended | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ Chris Ayers
    Had a great experience working across the country. Joe Walker was wonderful and so easy to deal with. We have been VW owners for decades and used multiple dealerships. Joe had everything arranged so we could fly in from Idaho and drive our new ID Buzz home. No pressure, no gimmicks, just great service. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ DeAsia Gatson
    I had a great experience working with Joe Walker at the Volkswagen dealership. He was professional, patient, and made the entire process smooth and stress-free from start to finish. Joe took the time to answer all my questions, explain everything clearly, and made sure I felt comfortable with my decision. The whole team was friendly | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Mitchell
    Ok here we are 3 months later and I’m back at Ken Ganley VW Bedford and I see my favorite car salesman Joe Walker and he does it again. Spoke with him over the phone for about 2 weeks and told him I was heading his way soon since my car was totaled from the hail storm and of course Joe said “let me know when you’re ready and I gotcha | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ William Cummings
    Joe Walker was a great salesman, funny thing is I walked in randomly and walked out with my Atlas Sport cross | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Paul Levar
    Joe Walker went above and beyond to get me into the car I wanted at a price I’m very comfortable with. He literally racked his brain and dissected the fine print, and all whilst dealing with a nasty case of food poisoning. Seriously top notch salesman and all around a great human being. ….And to put the icing on the cake not only di | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Lolita Castor
    | Read Full Review
    5/11/2026 12:00:00 AM | Google
  • ★★★★★ Xana Enthusiast
    Yet another 1 star review. And dont give the bs of "we didnt find your name" its very obviously an alias. Sales team is absolutely ridiculous. When someone's is unresponsive that doesnt mean keep harassing with text messages ever month. Its very obvious when someone doesnt respond they dont want to talk to you. Completely disgusting | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Roff
    I’ve had the absolute PLEASURE of being a customer here for my last two cars! Joe W was my sales guy both times. In 2023, I traded my 2020 Jetta in for a 2023 Volkswagen Tiguan and Joe was THE BEST! We actually live 45 minutes from this location!!!! Joe helped me find the car I wanted, helped negotiate my monthly payment and everythi | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Shea
    We are from Pennsylvania and while traveling to Chicago over Easter my daughter broke down near ken Ganley VW and we had it towed there late on Good Friday. Fred in service jumped right in, needless to say there were some emotions and Fred helped calm those down and then out of the kindness of his heart drove my friend and daughter t | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Rayy Stanley
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Virlawnda Oakley
    The customer service at Volkswagen Deptford was amazing Sam. The manager of service was great. He helped me so much and he deserves a raise and he’s very good with people and at his job. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jurmaine Jackson
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Yanceliz Olmo
    He was great on communication and on answering every question we had . | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Wells
    Hi the customer service guy was very nice and helpful set me up an appointment and a ride to work wonderful!! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Marva Berensen
    Great customer service from Alexis and Charlatte at Ken Ganley VW, Bedford, Ohio! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Cooper
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Isaiah Padilla
    My experience with the dealership was absolutely incredible. When i bought my car there, the salesperson walked me through every step of the whole process. I also had to bring my car in for service a few times and the service team was incredible and took care of the issue in a timely matter. Truly recommend | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Kemp Dion
    Everyone is passionate about their job and satisfying customers. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ DeWonn Hodges
    Service process was smooth ???? | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Kay Kay's Boutique kaykaysboutique
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Morgan Sutton
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Johnell Mitchell
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Dayuan Williams
    Service was awesome was in and out in no time. Sam in service and Tayund in Sales are the guys to go to! | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Sam Calabrese
    Always great service | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Evan Gary
    So, customer service is key. When you lie to a customer and I see the product on the lot to test drive. And you tell me its not there. Thats bad. I don't suggest anyone buy from here. Sometimes it not all about the sell. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Destanie Rodriguez
    I recommend Ken Ganley Volkswagen whether you need service or you're buying a car. The service department has always been pleasant to deal with, and recently Alexis has always been a great help. Since 2017, I don't think I've had much, if any, to complain about while dealing with this location. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Alexis Simmons
    Micheal was my sales person and he was great! The service time experience everything. I definitely would recommend this car lot, they will work with you and they will make sure you ride off in a car thank you Car Credit Pros | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Lil Lebo
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Jermaine Palmer
    Perfect | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Tyshawn Peak
    The best sales man to go to definitely show a great hospitality and help | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ kaytlin smallfield
    I got my car in August/September of 2025. Not even 6 months and it’s been in the shop for almost two months now. I purchased my car from this location, my coolant sensor kept going off telling me to check my coolant, I work in mentor and drive from Kent so willoughby location was closer, I went there twice bc of this issue and they t | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Ava Cook
    I received great service at this dealership and they made sure I was rolling! Please, if you are looking to purchase a car make sure you go and see Teshon!!! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Savonte Stewart
    Good service get you in nd out | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Latifah Majid
    Pat was real quick and efficient trading my vehicle . Very satisfied thanks again! | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Gaiter
    I leased a 26 VW Tiguan January 17th 2026 to be exact having only 11 miles. My experience with this dealership has been less than stellar-oh, don't get me wrong, the buying process was great (but isn't that always going to be the case because they want the sell/deal?) Once the car was driven off the lot is when things turned left. It | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Hill
    Everything was great | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Gaiter
    I purchased a Volkswagen vehicle just two months ago, and the air conditioning has already failed. To make matters worse, the first time I even attempted to use the A/C was about a month after purchase—and it never worked at all. I initially went to the dealership and spoke with Anthony, who acknowledged there was an issue and schedu | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Lyons
    HOWARD WAS A EXCELLE NT SALES PERSON AND THE FINANCE PERSON WAS ALSO EXCELLENT | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Ralos Noom
    Great | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Greg Draft
    Great service | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Carey Ann George
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Lynn New
    I was agitated because my windshield wipers were not covered under the lease. But at the end, I was ok. Alexis was really good and was very compassionate about the situation. Lynn | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Hill
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Lilah Marg
    Ron was very helpful when buying my new car! Such a great environment, easy to navigate ?? | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Scott Ware
    Very Nice People & Service, Thank You Very Much... | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Khristopher
    Probably one of the worst dealership experiences I've ever had. We walked in and it really seemed like no one worked there. Two salespeople passed by me without even acknowledging me or saying hello. Eventually after 15 minutes, we went up to the desk to ask for help for a test drive. The salesperson seemed like he barely understood | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Christen Varley
    Drove away an hour ago in a new Tiguan. So happy! Mario was great at setting me up with an amazing salesman, Michael Reddick. I'm not super picky but they worked at finding me a good model that will keep me safe on the road. I use my vehicle for work so safe and dependable is critical. Thanks all! | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ StealthyPlanet
    Great service! Jorden helped me out a lot! If you’re looking for a used or new vehicle this is the place to go! | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Britt Crary
    Never been to a car dealership that lacks such transparency. Getting any service done here is a head ache. Never any courtesy cars. Long wait times for service and purchasing. Not very accommodating. Took my car here to be fixed and was told the wait time would be a couple hours. 5 hours later they told me they would be keeping it ov | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Mitchell
    Of course Ken Ganley VW of Bedford is the best place! Reached out to Joe Walker to assist me with finding a reliable car for our college son and he nailed it! Great communication, great customer service, and great understanding…. Thank you so much Joe for everything. Our 5th car buying from you all and every time I walk away very hap | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ V
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Angela Godoy
    Everyone was so pleasant to do business with! From sales to financing! I gave Joe Walker exactly what I wanted and he responded accordingly and everything was seamless! He was very thorough going over everything my new vehicle had to offer. Can't speak highly enough of my experience and I love my new Taos! I drove about an hour away | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Rhythm Blade
    Sick and tired of the constant calls and texts from this dealership. Never once did i ever contact them about a vehicle yet they call and text me almost every single day. This is VERY unprofessional. ANY salesperson should know to stop contacting after not getting a response. And any salesperson trying THIS hard to sell you a vehicle | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Rovonne BestestEver
    The people that work there are kind and trustworthy. Soon as I walked in,I was greeted and immediately sat down to discuss my options. My sales Rep Howard M. walked me through the buying process, Offer vanilla coffee and made sure I was warm while I waited for my approval!! Everyone I spoke with and helped me get my 2025 VW. Treated | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Yung World
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Luvvv Danielleee
    I had the pleasure of purchasing my second vehicle (2026 Tiguan) from Ronny and he made the experience 10x easier! He is a very friendly and down to earth person. A 10/10 experience I look forward to utilizing him again for my next purchase. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Heather Keener
    Always great service | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ R L.
    Service Dept, wow if they could care less. For a routine inspection. Having to wait over 20 minutes. I had to actually ask a representative if anyone was going to assist. It’s now been 30 minutes. I came in earlier than my appointment time as well. Pick a different location. | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Ernest Abernathy
    Ken Ganley VW Bedford is a great place to buy a car. I was pleased with the salesman and returning for service was exceptional too. | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Kristina McNair
    Cameron was so helpful and awesome he deserves every bit of a raise! From the beginning of my experience to the end he answered everything I asked and was very knowledgeable about every step of the process! | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Velibor Drobnjak
    A great experience with expedited service by Joe Walker. Everything went as planned at the dealership and he was very easy to work with. | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Jermaine Riggins
    | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Kids Steele
    Joe walker thank you | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Madeline Updyke
    Joe Walker was great to work with! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Paul Davis
    Joe Walker was super helpful in communicating about the offers to get a new lease and Howard Micenmacher was able to finalize everything. Very easy process. Thanks! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Yung World
    Came in to see Damon today they helped me out with a trade in. The whole staff was a big help I really appreciate these guys. Keep up the great hospitality and customer service thank you all. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Erin Williams
    Once again Kevin Walkup saved the day! I was experiencing some problems with my information center on my Atlas, the radio wouldn't shut off even once the engine was off. I called Kevin and he was able to walk me thru the fix which only took 20 seconds. Thanks again Kevin!!! | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Adam Nemastil
    Pricing seemed fair and they didn’t press me on the service I declined. | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ John
    Dave Carey, the parts manager is very knowledgeable and his customer service is 10/10. He knew the windshield wipers for the 2025 VW Tiguan are redesigned and was able to go off of the VIN to provide me the correct parts, unlike a different area dealer who used a 2024 and sold me incorrect parts. Not only were they correct, but he wa | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Otis Stevenson
    Good Communication | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Tom Ponzani
    Went in to look at an Atlas there and met the salesman Joe Walker. He had the vehicle all ready waiting. He was busy and sent me to his partner Howard who was also very professional. Couldn't come to a deal initially. We had looked at several other dealerships. I told my wife how this dealership felt very comfortable and how there w | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ Paris Stewart
    | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ Jay A
    Great service as usual. The service department staff is the best. | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ ?????? ??????????
    Big manager guy is useless and 2 of his helpers also. Sitting there, chatting, nothing to do and look at you like you are disturbing them | Read Full Review
    12/7/2025 12:00:00 AM | Google
  • ★★★★★ Kenzie Bishop
    I had to get my car serviced. When I told him I could that $169 for them to grab a few bolts and screws to put my engine shield back on he then got sassy with me and told me I can take it to 5 below and have them install it since they ripped it off. Extremely unprofessional and rude. No wya you jsut spoke to me that way. Don’t come h | Read Full Review
    12/7/2025 12:00:00 AM | Google
  • ★★★★★ Audrey Allamby
    My appointment was booked for the incorrect location, but the service department was very helpful and kind when directing me to the correct location! | Read Full Review
    12/5/2025 12:00:00 AM | Google
  • ★★★★★ Carisa Dobbins
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ ludovico sehnem
    Great Sales team. Respectfully people, not pushy! Very happy and recommend. | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Scott
    I took my iD4 in for a recall in July. Scheduling was a nightmare however. Service manager Alexis personally rescheduled and took excellent care of me. I’ve since taken my car back for an additional recall and service. Andrew does a great job scheduling and I’ve been very happy with their service. | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Ev M.
    | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Richard King
    I had the best experience at Ken Ganley VW Bedford. Joe Walker is amazing. I spoke with him and gave him what I was looking for and even though they didn't have it on the lot at that time, Joe was vigilant in the search. I would receive messages from him weekly checking if I found anything or with possible cars I might be interested | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Teeter
    Great service as always | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Steven Kupchik
    Bought a certified vehicle here. Kyle was communicative via text and no pressure. Finance was fast and easy too. Had an issue with defrost and they fixed quickly without question. Easy purchasing and highly professional staff. | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ valerie nathan
    I was finally diagnosed a little to late, now that my warranty has expired..not happy with ken Ganley Volkswagen at all | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Crys M
    I’m extremely disappointed with the way this dealership treats women, especially in the service department. The service manager Sam was rude and dismissive, openly stating that their technicians only “check the concerns” rather than thoroughly inspecting vehicles. This kind of attitude shows a lack of care and professionalism. When I | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ michael ellis
    Very Professional, courteous and very engaged with me. Exceptional in explaining Every nuance of our purchase. His customer service was excellent. He was as valuable to us in the experience of acquiring the vehicle As he was in personally answering all of our countless questions. Particularly those of my wife!!:) Joe Walker is the m | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Joy Harris
    Yes, I am very happy with my new purchase from Ken Ganley Volkswagen Bedford. The staff is very professional. Also Joe Walker the lease End manager wow!!! The best! He is very professional, kind, and patient. He gets the job done. His 25 years of VW sales really shows that he has what it takes to represent Ken Ganley Bedford Imports. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Brock Schroeder
    Joe Walker is the best! He was attentive, excellent in communication, fast, and effective. I love my new vehicle. This is my first time leasing and I really enjoyed the process. Great job to everyone at the Ken Ganley VW in Bedford. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Susanne Ristagno
    The service department is the best experience every time I come in. Everyone is friendly..explaining everything that will be done at the appointment. From reminder calls until you are there to pick up your vehicle..they go above and beyond! Thank you Ken Ganley and your great service team!!! | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Robert Barna
    The Ganley Teams knowledge and their ability to go the extra mile really made this a great experience I would recommend them to anyone | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Janice
    On October 3, 2025, I visited the dealership for an oil change and tire rotation. During the service, they noticed a leaking oil issue and scheduled a follow-up appointment for October 28, 2025, to address the leak and perform a recall. They also informed me that they would provide a loaner car on the day of my appointment (October 2 | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Rosanne Brunello
    Alexis was great. 5 star for sure!!! | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Bell
    | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Dana C
    Joe Walker for the win, again! He is great to work with - not pushy and very knowledgeable. It’s my second Tiguan from Joe and I couldn’t be more pleased. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Sara Sheta
    They are the best team respect and kindness all the staff are amazing ?? | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Angela T
    Great experience, service manager and entire team were all kind, helpful, and knowledgable | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Scott Ware
    | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Donley
    I really enjoyed working with the guys at Ken Ganley. They were able to beat the deals of all surrounding dealerships and were extremely accommodating as I kept changing my mind on different trim packages… I swear I had them work up 8 different quotes. I worked specifically with Damion and Tyler and they were each nice during negotia | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Joy Harris
    | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ R I
    Excellent customer service | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Ayanna J
    Joe Walker was amazing for my first car purchase! He made the process very easy and not overwhelming. I highly recommend Joe at VW Bedford for your next car purchase. | Read Full Review
    10/6/2025 12:00:00 AM | Google
  • ★★★★★ Mary Summers
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Miss Green
    Joe Walker is the best salesperson. He is honest, sweet, great communication skills. He is very informative and knowledgeable about the products and services from VW. He went the extra mile to make sure I was driving the newest vehicle after I had issues with my previous vehicle. He kept in contact with me for months before my lease | Read Full Review
    9/29/2025 12:00:00 AM | Google
  • ★★★★★ Dooby 216
    Great communication, great service. George made the entire car maintenance process a breeze. I highly recommend using Bedford VW for ANY of your vehicle needs. Even if it isn’t a VW! Lol. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Daewoon Yoo
    Really appreciated how transparent he was throughout the whole process. Everything was clear, straightforward, and he doesn’t waste your time. Super easy to work with—I’d definitely recommend | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ Samantha “Sami-Jo” Farmer
    | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Christa Smith
    My second vehicle purchased here . The staff is always so nice and attentive. Special thanks to my salesmen Joe Walker and Eaton Jones for taking great care of me . | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Ian Freiberg
    I was greeted promptly and George did a superior job of review. | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Samantha “Sami-Jo” Harner
    | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Gyasi Evans
    | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Fehn
    Comfortable waiting room. Friendly staff. Service department folks are helpful. They are happy to explain anything you want to know about the repairs on the car. | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Bill Caster
    Joe Walker was very professional and knowledgeable during the entire sales process. His follow up has also been great. | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Mackenzie Frato
    I had a great experience working with Joe Walker to purchase my new Subaru Impreza. I have been hesitant to work with a dealership in the past but Joe kept in touch with me through the whole process and helped me feel comfortable. I love my new car and will come back to Ganley next time I need a car or repairs. | Read Full Review
    9/15/2025 12:00:00 AM | Google
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