Save on Vehicle Service & Repair at Your Local Dealer Near Blacklick

★★★★★ Carol Moss

The service department was extremely helpful and went above and beyond to make my maintenance service successful! | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Joe Gardner

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9/5/2026 12:00:00 AM | Google

★★★★★ Julie

Bobby at the service department is always wonderful to deal with! He knows me as a long-time customer and even knows my daughter. Who drives our Tiguan. Recently we had a service appointment scheduled, but we weren't entirely sure if it covered the specific issues we were concerned about. My daughter called Bobby, and he gave her | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Joe Rodriguez

So far all went well, Byers maintenance personnel were excellent in completing their tasks! Thank you. | Read Full Review

9/4/2026 12:00:00 AM | Google

★★★★★ Nick Payne

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9/4/2026 12:00:00 AM | Google

★★★★★ Michael Baird

Excellent buying experience | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ Kim Bardelang

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9/2/2026 12:00:00 AM | Google

★★★★★ Barb F

I originally rated Byers as one star but after the manager reached out to me and made things right, I would like to give them a 5 star rating! | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ Eternalchildofaction

I was able to get in day of, service was thorough and everything that could effect the cost was discussed with me before anything was done leaving me in control and not scrambling for an unexpected payment | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ David Pitcock

Had the perfect car buying experience. Noah was amazing. | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Marie Grappo

Extremely professional. The appreciated added touch is that Jaden had my car waiting for me in the show room! I got to drive it out myself. That's above and beyond! Thank you!! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Amy Schildmeyer

I had the unfortunate opportunity to put a new engine in my car. John made the situation better with his kindness and going the extra mile to make sure I was covered during the absence of my vehicle and that the whole process went smoothly. | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Jehdeiah Maitland

Noah Miller is fantastic. I was keen on a car from another dealership. When I went to purchase, that dealership's salesmen ignored me. I called Byers and when Noah picked up, I instantly could tell he was genuinely interested. Throughout the process Noah answered questions and was never pushy. He worked to ensure that I fully underst | Read Full Review

8/30/2026 12:00:00 AM | Google

★★★★★ Craig Zimpher

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8/29/2026 12:00:00 AM | Google

★★★★★ John Eyman

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8/29/2026 12:00:00 AM | Google

★★★★★ Brent Porter

Bobby got me in and out of the service department quickly. Routine service is always pretty easy. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Jessica Lange-Conners

Everyone on this team is so nice. The technicians are thurough and I like the video recap of work that needs done and why. The only reason I am not rating a 5 star is because they quoted me 865 for two rear brake pads, rotors, and labor. I left the dealership and called a few local auto shops and they quoted me 550 for the same se | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ PATIENCE WILLIAMS

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8/27/2026 12:00:00 AM | Google

★★★★★ Angi Blinn

Highly recommend Brad and the Byers service team! Brad was fantastic and highly knowledgeable while helping me look for a new Tiguan. Even though I had to buy elsewhere to get the exact color and trim I wanted, he was incredibly gracious and supportive. I still plan to bring my vehicle to Byers for maintenance. They recently fit my | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Jerry Cousins

Got me in and out for a oil change and fixed a recall thanks | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Edna Ogg

Very professional | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Dell Moller

They are great to have service your vehicle. Scheduling through pickup was easy and seamless. They kept me up to speed on the status and it was just a good experience. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ William Guerard

Great service sales fast helpful my Wife loves her VW THANKS | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Ronnie Frazier

Customer service is not contacting me back as far as fuel for my car and the part John The service rep has not contacted me as far as getting my fuel door open and to work being completed even though I have purchased the part | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Melissa Church

Always great service!! The only place I take my cars. | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ Joyce Walker

As usual the customer service was excellent. The part for my car was under warranty and my bill was $0. I'm happy. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Carol Carstens

Staff are highly service oriented and appear to want to go above and beyond the minimum required to do the job. Taking my leased car in for an oil change and tire rotation was a pleasant experience. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Dwight Goodin

They got me in quickly for an unscheduled, urgent repair when passing through Columbus. They got things fixed and had me back on the road in roughly 1.5 hours. Very impressed!! | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Marienid Masini

The staff provided excellent service, and I was able to complete all necessary tasks for my Atlas on the same day. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Cleve Valton

Collin is a true asset to the Byers Organization! Professional from start to finish! | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ Mike Cush

It was our first purchase from Byers, we had a pleasant experience. Jared was great to work with, ask for him when you get there. | Read Full Review

8/23/2026 12:00:00 AM | Google

★★★★★ David Woode

Has been a great overall experience with both their sales and service department. The F&I guy was a little high pressure and condescending, but other than that, everything has been great. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Chris DeBoer

Very helpful and got the work done quickly | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Thomas Schmidt

This service experience was almost all warranty work. It turned out to be a software issue that occurred after the technician updated it. I told this to the service manager, but the issue was treated as a hardware malfunction. Byers had the car for 2 weeks. I was frustrated that my observation of the software issue wasn't heeded. | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Al Thompson

John was excellent. Fantastic customer service and very attentive. | Read Full Review

8/20/2026 12:00:00 AM | Google

★★★★★ M&M Giffen

Every time I need the car serviced the team at Byers steps up and provides outstanding service. They have gone over and above to meet my expectations and maintain my vehicle . | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Barb Fisher

We have always loved Byers and have serviced several cars there over the years including my current one that I purchased at Byers and had serviced yesterday. It was not a good experience. We will not be returning. | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Jeffry Lawler

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8/17/2026 12:00:00 AM | Google

★★★★★ Robert Davis

Noah was very good to work with. We took our time and tested more than one car and got a reasonable price. Will look forward to being back in for the free first couple oil services that come with the car. | Read Full Review

8/17/2026 12:00:00 AM | Google

★★★★★ William Evans

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8/16/2026 12:00:00 AM | Google

★★★★★ AmBah

Great customer service. The staff where very knowledgeable and professional. Overall great place to service your vehicle | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Tyler Dreisbach

Service was quick and thorough. Bobby was very helpful and honest with the work that needed done. | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ myesha johnson

Very happy with the service I received. Dropped my car off the night before, and they had it done early the next day. Communication was good, my car feels good as new. | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Julia Haiss

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8/13/2026 12:00:00 AM | Google

★★★★★ Andrea Clark

This was one of the best if not the best experience buying a car. Brad was absolutely the best and went above and beyond! | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Leighton Toney

Really appreciate Jeff in Service! | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Rob Profumo

Worked us in on a Friday and did a great job. | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Ryan Thiele

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8/8/2026 12:00:00 AM | Google

★★★★★ Gonzalo Roa

Great customer service | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Jan Plotner

This is the BEST car buying experience I have ever had.....Jared is awesome . Bought a used Atlas . Was in and out of the dealership in a bit less than an hour. Go see Jared , and find yourself a new or used Volkswagen like I did . The no pressure sales approach , is so refreshing in this day and age... JP | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Scott Fazekas

Don't go here unless you're ready to buy a new car! Took my car in for a defective sensor. They couldn't replicate the sensor but inspected the car for 5 hours to find $21000 of other work needed. The car is worth $2500!! Complete waste of my $450 for "diagnostics" they didn't diagnose what I brought the car in for. Second a | Read Full Review

8/8/2026 12:00:00 AM | Google

★★★★★ Haylee Stone

Great experience leasing a car at Byers VW! Noah was patient, knowledgeable, and helped us through the entire process - always answering our questions honestly and transparently. Colin and Nathan were also fantastic to work with and didn't apply pressure at any point in the process. I would absolutely recommend Byers VW and working w | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Sarah Barth

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8/7/2026 12:00:00 AM | Google

★★★★★ YASSAH WEEDOR

Bobby was very helpful, very professional. | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ David Hedrick

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8/7/2026 12:00:00 AM | Google

★★★★★ Rlp Rlp

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8/6/2026 12:00:00 AM | Google

★★★★★ Lindsey West

Thank you Bradley for all your help. | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Meg

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8/5/2026 12:00:00 AM | Google

★★★★★ Kevin Snare

Having not owned a VW since 1991.. I ask some questions about my car and service didn't have answers, wanted me to leave it to be checked out. Finally spoke with a salesman before I left and he showed me more about the functions of the car than anyone else had | Read Full Review

8/5/2026 12:00:00 AM | Google

★★★★★ Meegan M

Rachel was amazing to work with! She was very knowledgeable, friendly, and helpful throughout the entire process. She answered all of our questions and made buying a car a smooth and stress-free experience. My daughter and I are so happy with our new car, and we truly appreciate everything Rachel did for us. We highly recommend her | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ J Marker

VW service seems fair and reasonably priced. | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ Kimberly Leff

Great service | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Michael Reber

Service department took great care of me and my car. Let me know VW was taking care of the service as part of my purchase and never knew. I will be back | Read Full Review

8/2/2026 12:00:00 AM | Google

★★★★★ Abraham Barron

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8/2/2026 12:00:00 AM | Google

★★★★★ Jesse C

Very pleasant experience, especially with Paul,. my salesman and Nathan Finance both showed great patience and were not pushy and it was a great experience. Absolutely will recommend membership in the Platinum Club of Byers team members. | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Joel Mohler

Bobby is extremely knowledgeable and is up front and transparent in helping you. | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ James Bussey

Always fast and reliable service. Great communication throughout the entire service. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ gerson poupart

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7/31/2026 12:00:00 AM | Google

★★★★★ Elizabeth Boyle

Paul was fantastic to work with! | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ EA L

ID4 scheduled service and to check damage from a fender bender. Service Appointment was kept to the timeframe. They checked damage and confirmed that nothing else was damaged except trailer Hitch and maybe the bumper. I appreciate that they did not make a drama out of the accident and responded honestly. | Read Full Review

7/31/2026 12:00:00 AM | Google

★★★★★ Stacey DeSanto

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7/31/2026 12:00:00 AM | Google

★★★★★ Yadira Cruz

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7/31/2026 12:00:00 AM | Google

★★★★★ Mara Luzader

Good service with up front pricing. Wish my car was washed but otherwise good! | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Jason Matthews

Excellent place to go to service your VW. They have a lot of bays so it is easy for me to schedule an appointment within a few days of my call. They are also very nice and pleasant to work with. Best place to go in Columbus, OH. | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Leslie Smith

Needed oil added between oil changes. Was in Columbus with my dog. Byers VW was very helpful and got us back on the road. Thank you ?? | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Dawn Wells

Byers Volkswagen is The Best! Their Sales and Service teams are top notch! They do a wonderful job! | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Leah Brown

Bobby and Cameron give such consistently excellent care! While I wouldn't typically say I'm only going to buy my next car from a certain dealership, they have actually made me feel this way. I'll be buying at Byers next time for sure! | Read Full Review

7/29/2026 12:00:00 AM | Google

★★★★★ Nathan Bennett

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7/28/2026 12:00:00 AM | Google

★★★★★ Leanne Weeks

I was at the dealership for our one year anniversary of the purchase of our very first VW product, a 2019 Atlas. The facility was spotless, warm, and inviting. Everyone I came in contact with was kind, and very knowledgeable. | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Saafi Gelle

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7/26/2026 12:00:00 AM | Google

★★★★★ Christianna Adams

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7/26/2026 12:00:00 AM | Google

★★★★★ Kelly Story

I went in for an oil change. The service was great. However, I went back the next day a bought a GTI off the showroom floor. Good move Byers. Tempting a girl with a shiny new car. ?? | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Hapee Lukee

I had a great experience, from dropping off my car the night before, to Bobby keeping in contact with me answering any questions I might have, to picking up my car with ease. No more engine light, yay!! Highly recommend. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ John Narcross

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7/24/2026 12:00:00 AM | Google

★★★★★ Lyndon White

Friendly, and fast. They quickly identified my problem and fixed it. | Read Full Review

7/24/2026 12:00:00 AM | Google

★★★★★ Orlando Carmona

Excellence and seamless service by a professional staff that kept me informed and placed me as the customer first. Hard to find that kind of service anywhere. I will be coming back for sure. | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ MJ B

THANK YOU BOBBY... and the entire Byers Service Team!!! My family was traveling from Wisconsin in the midst of those 90+ degree days and the air conditioning failed. Faced with driving 600 miles back home in that heat and no air conditioning was going to be unpleasant. But then add to that, traveling with us was our 4-month old puppy | Read Full Review

7/21/2026 12:00:00 AM | Google

★★★★★ Connor Myers

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7/19/2026 12:00:00 AM | Google

★★★★★ Angelique Clark

Their customer service is awesome and they got my car fixed in a timely manner. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Megan James

The staff at the Byers Volkswagen Service Center were professional, skilled, and friendly. They communicated well with us during the repair process. We recommend them. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Tevin Watkins

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7/16/2026 12:00:00 AM | Google

★★★★★ Toya Spencer

As a long time customer of Byers who has purchased 5 vehicles from Byers Volvo, Subaru and VW, I have continued to purchase vehicles because of the exceptional service that I have received in the sales and service departments. My most recent purchase from David Chhom, Audi Brand Specialist, did not disappoint! David's attentive but | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Janet McNea

I was assisted by a very nice young man. When the shop finished, he went over it with me. Very pleasant visit at Byers. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Emily Talbott

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7/15/2026 12:00:00 AM | Google

★★★★★ Alexandre Bonenfant

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7/11/2026 12:00:00 AM | Google

★★★★★ Deva Webb

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7/10/2026 12:00:00 AM | Google

★★★★★ Thomas Hill

Seamless service. No complaints | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ Dr. L.M. McKenzie

Car was cleaned up from towing. Communication was excellent. I was on a trip and they reassured me that the work would be done by Monday. Picked my car up with no issues. Thank you for great service. | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Summer Bowers

Quick response and got our car part taken care of right away. Good communication. | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Greg Needs

Service experience was great!!! | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Chuck Perry

The service here is great, and any warranty situations have been taken care of without any quibbling. Bobby Cundiff is easy to communicate with. The waiting area is pleasant. | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Akua Nelson

Byers Volkswagen is great! They have helped with a lot of issues since I purchased this car from another dealer. They are detailed in the work they do and make sure I have a good understanding of what is going on with my vehicle. Highly recommend! | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ Sidra Calmese

Bobby and the team were so kind and thorough. I was well pleased with the service received. | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Melissa Haines

Very helpful and nice. | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Michelle Ratliff

Great, great, great customer service! Very professional and great attitudes! All the men who work at byers has been exceptionally helpful to me! Thanks VW and keep up the great work! | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ VENKATA KRISHNA

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7/2/2026 12:00:00 AM | Google

★★★★★ Greg Chachoff

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7/2/2026 12:00:00 AM | Google

★★★★★ Stephanie Nichols

Byers has a towing service which is prompt, also I like how the Techs communicate via messaging. Another advantage is they provide Lyft transportation. No complaints. | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Lynette John

Good reception from staffs, service done well and fast , convenient waiting place good customer service | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Tiffany Hollis

The easiest car buying experience I've ever had!! | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Hakan

I was very satisfied with the service and the reasonable prices. The complimentary coffee, snacks, and nuts were a nice touch. Thank you for the great experience! | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Brad Bishop

Bobby is always professional, knowledgeable and helpful throughout the service process. 10/10 Would recommend him to anyone! | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Scott Brown

Bobby is a pleasure to work with; Lyft service is convenient | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Michael Kortbus

Great experience at the service center yesterday- could not have gone better. There was concern about some thing and they reassured me after a thorough inspection, an explanation from the advisor, and a video of the mechanic doing a walk through and explaining. I felt very well cared for, have had other excellent visits there in serv | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Tim Hopmann

The Byers service department never fails to impress me. Very helpful people who explain things thoroughly in language I understand. I always feel that I'm getting a good deal with them. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Ramone Walls

Very informative, very good | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Drew

Very helpful in answering any and all questions all great attitudes. | Read Full Review

6/24/2026 12:00:00 AM | Google

★★★★★ Norman Strickland

Brad at Byers Volkswagen was great. As soon as I walked in on a late Saturday afternoon in search of a new vehicle, Brad didn't hesitate to help me to look for some options for my next vehicle. I've been places where I've walked in and I didn't feel welcomed, shown respect or even looked at as a potential client. But Brad catered to | Read Full Review

6/24/2026 12:00:00 AM | Google

★★★★★ Jackie Gleason

Service department is garbage id.4 with stuck charger door and they charged me $400 just to put the car in a worse position then quoted 2k. A more trusted shop (I thought they would know more since they were a dealership) named Performance Automotive fixed it and fixed their mistakes for $300 so good luck if you choose this place | Read Full Review

6/24/2026 12:00:00 AM | Google

★★★★★ Dustin Willis

They're always helpful and take care of my vehicle | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Sheldon Moore

Fast efficient | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Eric Long

Noah and team did a fabulous job at balancing our commitments with the time needed to make the purchase. Great discussion as well! | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Ernest Johnson

Great service and timely maintenance without an appointment. | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Mona Tyson

Attentive and thorough, thanks Cameron for always taking care of me. | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Gina Gatten

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6/21/2026 12:00:00 AM | Google

★★★★★ Pierre Mboudi

It always a pleasure to get service at Byers Volkswagen, and Mr. Jeff took real good care of me and my car issues! | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Jo Ward

Excellent customer service in sales, finance and service shop. Thank you to the Byers import for helping us in our new car adventure | Read Full Review

6/21/2026 12:00:00 AM | Google

★★★★★ Ivaylo Mladenov

Thank you soooo much to Cameron (customer service) and John ( mechanic) to work on my Jetta. It was very fast, professional and easy process. ( thanks for the ride to my work and back). | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ nicola barrett

Always provide excellent service. I get an update every step of way. Friendly and professional workers. Relaxing waiting room. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ benson treinen

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6/18/2026 12:00:00 AM | Google

★★★★★ Danielle Hooper

A great team and fast! Another location couldn't get my car into the shop sooner and didn't provide much help. Bobby at Byers recommended a tow that was covered under warranty and got me in the same day. Would recommended! | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Nathan Stenner

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6/17/2026 12:00:00 AM | Google

★★★★★ libby costello

They were all very helpful and kind when explaining everything to me ! | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ ellen minzler

very helpful and quick! thank you! | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Z Leary48

Great experience when buying the car they educate you on everything and are very polite. I do not recommend getting your car serviced/maintenance here. I asked for my car to be washed and it seems like they just hosed water on it and didn’t even detail it where in past experiences at other dealerships I got full detailing. There was | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Zach Leary

Great atmosphere and great people! They answer any questions and are very polite. Everything looks and works great with the car. The first service could have went more smoothly though. I noticed a black spot like something rubbed up against my car during the experience lucky I could buff it out. They also said they were going to wash | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Ben Leonard

Fast and quality service. The service writer was honest and told me what I needed and what I didn’t. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Sally Shumaker

Friendly, knowledgeable staff. They went above and beyond to diagnose why the warning light came on. | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Paul K

Thorough and truly reasonable service recommendations. While diagnosing an ignition issue, they had the option to simply recommend a brand new coil pack (they could have recommended 4, honestly) at a significant cost. Instead, the technician opted for a process of elimination and a avoided charging me erroneous parts costs. I am alwa | Read Full Review

6/12/2026 12:00:00 AM | Google

★★★★★ Edwin Caraballo

The service team was professional, courteous, and attentive throughout my visit. The check-in process was smooth, communication was excellent, and the staff took the time to explain the service performed and answer all of my questions. The work was completed promptly, and my vehicle was returned clean and in excellent condition. It's | Read Full Review

6/11/2026 12:00:00 AM | Google

★★★★★ John Voorhies

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6/11/2026 12:00:00 AM | Google

★★★★★ Gregory Graffree

Great service and friendly staff went in for a turn signal repair and they went above and beyond and checked out my whole vehicle and wash it I really appreciate it and will return | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Hope Marshall

The service team was professional, courteous, and completed my scheduled maintenance efficiently. They kept me informed throughout the process and ensured my vehicle was returned in excellent condition. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Wendee Napier

Used the Express lane. The service advisor was nice and welcoming. Service was normal for routine maintenance. I liked that I didn't need an appointment. Will use them again. | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Jeff Whittington

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6/9/2026 12:00:00 AM | Google

★★★★★ Kim Shawver

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6/8/2026 12:00:00 AM | Google

★★★★★ Andrew Clarke

John Mahoney was very helpful, and very good about keeping me informed. | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Kevin

I can't say enough as to how impressed I was with our recent experience at Byers Volkswagen. We purchased a pre-owned vehicle for our 18-year-old son but wanted him to take the lead in dealing with the salesperson so he could get an understanding of how the process works. Our salesperson, Paul S., and finance rep, Rachel P., were n | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Hollie Wallace

Very fast friendly service | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Logan Johnson

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6/4/2026 12:00:00 AM | Google

★★★★★ Liam Aicher

Such a great team, never any problems and always quick work! Been going to them for years, and time and time again will always go back! | Read Full Review

6/4/2026 12:00:00 AM | Google

★★★★★ Browtique Bexley Reynoldsburg Canal

Great experience and was educated about my vehicle. Destiny Ward | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Brittany Van Dyne

Always polite and upfront! | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ eobrien1029

Service was great, they provide detailed reports on what needs to be done or recommended by the manufacturer. The waiting area is comfortable and clean. | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ James Ference

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6/1/2026 12:00:00 AM | Google

★★★★★ Rick Poulos

Great experience leasing a new Tiguan with Jared!!! | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Jack King

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5/30/2026 12:00:00 AM | Google

★★★★★ Thomas Powell

Professional, thorough, friendly, and reliable! Thanks so much! | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Jamie Luttrell

John went way beyond expectations and made the car repair easy and seamless. He communicated well and even helped clean off the car that the auto wash did not! | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Stephanie Crawford

I always have a positive experience at Byers Volkswagen. The employees are friendly, keep you updated on the status, and I don’t feel like I’m being overcharged. They always fix the problem in a timely manner and there is a nice lounge area to wait in. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Jeff Pfeiffer

Service advisor Bobby is great and my technician was very thorough and helpful in showing what he found when inspecting the car in the video provided. I’m always taken care of professionally by friendly folks at Byers. | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Christina Herum

When I discovered a water leak in my car, I was worried that it would take a while to get in and be costly. Byers able to get me in quickly and were able to fix the problem for much less than I was worried it would be. I like that they send videos explaining everything to you and they are always friendly and knowledgeable. | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Joe Mulford

Transparent and thoughtful. We continue to have a great experience at Byers VW for service and will continue to bring our cars here. In our experience the best VW service in the city, by far. | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Layla Pollock

Communicative. Efficient. Often done same day. Honest. All the things you want when it comes to your car, assuming you care about your car. I have been here many times because I trust the work will be done not only correctly, but quickly. I value my time and my Golf R, and Byers has respected both. They’ve made a lifelong customer of | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Brittany Brice

The booking process was extremely easy, making it an enjoyable experience. The service was top-notch. All questions were answered. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Denise Richard

Byers Volkswagen is my go to VW dealership for all my service issues! Their service department is knowledgeable and thorough, as well as super kind, easy to communicate with, and personable. I am happy with my experience everytime I go to Byers VW! | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ Boom Ping pow

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5/25/2026 12:00:00 AM | Google

★★★★★ Austen Miller

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5/25/2026 12:00:00 AM | Google

★★★★★ Viet Nguyen

Very helpful | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Victor Stover

I had instrumentation dash firmware issue that was under recall warranty. Sent a message on Beyers site was able to get in the next day by 9am. Also resolved the fuel tank recall the same day. Service representative reviewed my Bluetooth dropping out and instructions how to document if it happens again. Was out by noon. Lounge had a | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Thomas Schmidt

This service experience was almost all warranty work and inspections. The car is about the same as before, but the screen won’t display the time in the upper right-hand corner now. I tried resetting the system to factory settings and starting from scratch but that didn’t work. | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Kristina Fouch

Byers Service Dept is always exceptional. Very professional, takes care of the big things down to the little details. Bobby does a great job and goes above and beyond. Highly recommend!! | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Theodora Dragostinova

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5/24/2026 12:00:00 AM | Google

★★★★★ Don Wallbaum

Went in for a simple spare key programming but ended up with a detailed analysis of the state of the car (needed wipers) and a cleaned and washed Golf! Wonderful service and a caring and informed staff. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Jayla Arnold

Great customer service!! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Ismael Cañas

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5/23/2026 12:00:00 AM | Google

★★★★★ Todd Friedman

Jeff went above and beyond to make sure I had a wonderful experience at Byers. He answered all my questions and addressed an issue I was having with my. I wish all dealerships were like Byers! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Brent Miller

Excellent service, top notch. We went to the opposite end of the city specifically to use Byers for the GTI. We’ll be back soon with the other car. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Rachel Baker

Always great customer service from this location! Very responsive and communicative staff. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Evan Johnson

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5/22/2026 12:00:00 AM | Google

★★★★★ Emily Noble

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5/21/2026 12:00:00 AM | Google

★★★★★ Cathryn Geppert

Jeff did a very good job explaining the service components with 160,000 mile service. He also was aware of my timeline during the day and was accommodating. Jeff was both professional and competent. The bill is also very helpful as it gives you the condition of systems in your car and what may need to be worked on at the next 10,000 | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Liza

They did an airbag recall on my Atlas. I was able to drop my car off at 7am. Had a squeaking in the back of the SUV. They were able to find it and fix it. They also have a 10% military discount. | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Betty Graham

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5/20/2026 12:00:00 AM | Google

★★★★★ Rob Lesser

Jeff kept me informed of everything going on with my car when it was in for maintenance. Took care of all the paperwork so when I got there to pick it up, all I had to do was sign and he handed me my keys. Fixed every issue, and was polite and courteous. | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Philip Spatola

My oil light and tire pressure monitoring system lights came on and so I brought in my 2015 VW Golf GTI. John in service did a great job to see to my needs and get me back on the road. Great experience. | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Denese Zarich

The service department is excellent. Best service advisor is Bobby Cundiff !! My VW’s run great thanks to Byers BW !! Thank you | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Karl Gaus

Work was done quickly and professionally. No issues. | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Kenny Rankin

Byers Volkswagen is alway kind and extends professional Courtesy in ways that makes the Customer feel valued and respected. | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Melanie Martin

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5/19/2026 12:00:00 AM | Google

★★★★★ Jimmy Yee

I have purchased and serviced all VW vehicles | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Deidre Woodward

Great experience with oil change services at Byers. Cameron and the staff were friendly, professional and had me in and out quickly. They explained everything clearly, didn’t pressure me into extra services and made the whole process easy and stress-free. My car is running great, and I’ll definitely be coming back. Highly recommend! | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Tom Brannon

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5/16/2026 12:00:00 AM | Google

★★★★★ Jimmy Rudolph

Had a great experience. Only reason for not giving 5 stars is they said parts would be in before end of week and did not receive any notification of them coming in nor did they contact me to say there was a delay. | Read Full Review

5/16/2026 12:00:00 AM | Google

★★★★★ Susan Read

We have three Volkswagens in our family and have always received excellence service from Byers! | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Mary Giles

The office staff was very good. I had to leave my car longer than expected. Bobby went to the service area to get my garage door opener and my house keys. He was very helpful. | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Monika McDowell

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5/14/2026 12:00:00 AM | Google

★★★★★ Brittany Clutter

Love taking my Tiguan here they always take care of us and never try to provide unnecessary services | Read Full Review

5/14/2026 12:00:00 AM | Google

★★★★★ Jason Stevens

Awesome service as always at Byers. Been taking my VW’s there for over 25 years now. Bobby (service advisor) went above and beyond to get me scheduled in. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Todd Kiss

They did a good job servicing my car. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Chuck Stearns

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5/13/2026 12:00:00 AM | Google

★★★★★ Esther Bernzweig

Easy to schedule, great communication, the employees were helpful and friendly. Overall an excellent experience! | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Kasey Cavanaugh

The service was good and quick. I will return for future service. | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Tony Theile

John was great! He’s courteous, helpful and thorough. He provided a free service on resyncing out key fob. Much appreciated! | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Liza White

We had an amazing experience with Brad Bishop! Would recommend this dealership to anyone! | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Ben Mitchell

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5/7/2026 12:00:00 AM | Google

★★★★★ Jennifer Ramirez

First time customer and will be coming back due to good customer service, went to get an oil change and tire rotation didn’t wait too long. Tech working on my car sent me a video and everything on how the process was going while I was waiting. Kept me updated and even got me a good discount online when asked if there was any. | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Melinda Sothen

Got my car in right away was very friendly and informed me about the free oil change I have and that I get a free car wash next visit which is really nice | Read Full Review

5/7/2026 12:00:00 AM | Google

★★★★★ Taylor Lott

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5/2/2026 12:00:00 AM | Google

★★★★★ Rick Wolverton

The service dept. staff were friendly and efficient. I worked with Cameron, he was friendly efficient and professional | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Mike Dawson

Excellent service from Jeff - the best ever | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Jack Witt

They took care of all my issues and did a great job. I would definitely return to get my VW Golf repaired. | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Mary Glaser

Cameron in Service Dept did great job on my 20k service for my Autobahn 6-speed GTI. Kept me informed throughout service appt and also recommended all-season tires when it's time to replace original summer tires. Great experience with service. ?????????? | Read Full Review

5/1/2026 12:00:00 AM | Google

★★★★★ Renee McIntosh

Bobby at Byers Volkswagen was very nice and professional. He gave me details of everything that was going on with my car. His customer service was greatly appreciated. | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Jacquie DeRue

Cameron is always informative, friendly and great to work with overall! | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Dylan Rajendram

Great service. Been going here for maintenance on my Jetta for years. The staff are all great. Jeff Sudlow helped me most recently. The diagnostic videos provided are helpful. Thanks! | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Patrice Fatig

Patient and courteous service. Answered all my questions and a few I didn’t k is to ask. | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Gill Shaw

Excellent Customer service. Friendly and efficient staff, who leave you feeling like a valid customer. | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ mike carter

Very helpful staff that went above and beyond my expectations, highly recommend | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Cole Moore

Jared was incredibly thorough, helpful, and kind throughout my whole experience. Was able to get me in and out in a reasonable amount of time. Their financial department was also very helpful, and very knowledgeable. | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Steven White

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4/20/2026 12:00:00 AM | Google

★★★★★ Colby Stanbridge

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4/17/2026 12:00:00 AM | Google

★★★★★ Meliana Desil

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4/8/2026 12:00:00 AM | Google

★★★★★ Lyle Steinhaus

Byers Volkswagen is hands down the best dealership in Columbus. Service: I took my MK6 GTI to multiple dealerships around Columbus chasing a vibration issue, and they were the only ones who actually solved it. They cross-referenced a recall from a Volkswagen CC related to a subframe bushing repair—something no one else caught. That | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ L Johnson

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4/1/2026 12:00:00 AM | Google

★★★★★ Nathan Spieldenner

I appreciated how quick the service team was to inform me of any updates while working on my vehicle. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Architect Azmath

The experience at VW Byers was exceptionally positive and efficient. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Dalton Curtis

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3/23/2026 12:00:00 AM | Google

★★★★★ derek schauer

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3/23/2026 12:00:00 AM | Google

★★★★★ E Banks

Bobby was amazing. He walked me through step-by-step the repairs that they completed on my vehicle. I was very satisfied when I left buyers imports Volkswagen. | Read Full Review

3/22/2026 12:00:00 AM | Google

★★★★★ B.J Ayele

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3/20/2026 12:00:00 AM | Google

★★★★★ Jackie Murphy

Very responsive, courteous and helpful | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Taryn Hall

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3/20/2026 12:00:00 AM | Google

★★★★★ Rebecca Davis

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3/19/2026 12:00:00 AM | Google

★★★★★ L Johnson

Excellent service and I will recommend them to all my friends. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ john Denney

Just had first recommended service completed on my Volkswagen Tiguan. Great experience. Jake, and the service tech answered all concerns and questions. Very friendly and efficient. Thank you. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Sandi HUDACK-TEDESCHI

ALWAYS 100% customer service! I will continue to give Byers my business with service and future purchases | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ M Spires

Very thorough. I made an appointment for service. Good communication. Not cheap. Overall good service. They took a video of my car and told what additional service it needed. That was cool. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Zach Detty

Great customer service, again! Cameron explained all services and suggested other maintenance that was recommended! Great staff from start to finish! Cameron also went over everything that was done during my visit. Jake Grant has always provided excellent customer service and consistent communication! Thank you! | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Danelle Elkins

Don't buy from here. Don't buy a Volkswagen. They are junk. We've been in and out of this dealership since we bought the Tiguan brand new in 2019. We've had multiple issues with it but the AC has been out for 3 years. Taken in while still under warranty and never fixed properly. Now that it is out of warranty, it can be fixed on our | Read Full Review

3/16/2026 12:00:00 AM | Google

★★★★★ Brian Bourland

?I recently had the pleasure of working with Cameron Cuckler, and I cannot recommend his services highly enough. From start to finish, the experience was seamless and stress-free. ?Cameron is an absolute professional. He is incredibly knowledgeable about the technical aspects of the vehicle and took the time to explain everything in | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Carissa Tosi

Jeff in VW service is amazing! Appreciate his clear communication and knowledge. Thank you Jeff! | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Victor Juarez

Great service! Great staff! | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Michelle Smith

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3/14/2026 12:00:00 AM | Google

★★★★★ Amy G

Paul was fantastic to work with. He was professional, knowledgeable, and very easy to work with throughout the entire process. Paul took the time to answer my questions, kept everything straightforward, and made the whole purchase feel simple and stress-free. There was no pressure, just clear communication and genuine help every ste | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Ryan Read

Ask for Bobby in Service, as he’s a pleasure to work with. We followed him from another VW dealership on the other side of town. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ J Elkins

Friendly, and fast. Great customer service, and service team. Best place to take your VW for anything!! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ NANA NUAMAH

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3/13/2026 12:00:00 AM | Google

★★★★★ Michael Ciampolillo

Price for tire repair wasn’t good. The proper repair involves tire dismounting and patching from the inside ($30). The nail location did not allow for a patch repair and I was offered the traditional plug repair. But I was shocked when they quoted $35! for the plug repair! OMG! They must’ve made up for time spent evaluating? I was th | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Nicholas Weston

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3/12/2026 12:00:00 AM | Google

★★★★★ Martin Raupple

Bobby always takes care of me and I appreciate that relationship! The Atlas is running perfectly and the detail job is on point! | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Kevin Myers

| Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Jason Farris

Great service and communication | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Mike Hayes

Excellent service. Top of the line professionalism across the board. | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Tony Theile

Cameron has always treated us well! He’s courteous, helpful and thorough. Finds ways to get us a discount. Much appreciated! | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ JonMcWhite

We took our nearly 18 year old Jetta to be serviced at routine maintenance time but it also had developed a rear end vibration, mostly noticed at or after braking. Turns out we needed rear brakes as one caliper had frozen and completely ruined the pads on that side. The vacuum pump also had cracked and was leaking some oil. That was | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ chris danchisen

Taking my car to this dealership was a great experience. Service advisor, let my know any additional services that might need attention but didn’t press the issue if I didn’t want to do them. Will be taking my car back again. | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Bob Wilcher

First time at Byers VW service. Bobby Cundiff (service advisor) was great - made transaction smooth. Friendly, knowledgable guy. 5 stars for him and Byers VW service | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Mohammed Adem

I had an awesome experience at Byers Volkswagen! The team was very professional and friendly. They took great care of my car — repaired the tires quickly, replaced the gaskets efficiently, and even helped with new keys. Everything was done smoothly and with great attention to detail. I really appreciate their excellent service and hi | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Taylor Bogner

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3/2/2026 12:00:00 AM | Google

★★★★★ John Alton

Great experience at Byers VW. Very knowledgeable and professional - no high pressure. I highly recommend Byers Imports on S. Hamilton Rd. in Columbus. | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Brandy Steel

Excellent customer service | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Kate Servick

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3/1/2026 12:00:00 AM | Google

★★★★★ Amanda Ackman

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3/1/2026 12:00:00 AM | Google

★★★★★ Tammie Yancey

Brad was my salesman and he was very friendly, respectful, and did not pressure me to buy. He was patient as I made my decision. The car is quality so I would also recommend going ro Byers Volkswagen for a used car. Ask for Brad | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ theodor olsson

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3/1/2026 12:00:00 AM | Google

★★★★★ James McDonald

The Byers VW Automotive Service Department has always been our go to service provider for a number of our VW vehicles. Their work and professionalism from the service writers to the mechanics is unsurpassed. I wouldn't go anywhere else to service my vehicle. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Chelson Rico Francois

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2/28/2026 12:00:00 AM | Google

★★★★★ Jocelyn Wolfe

Very friendly, thorough, supportive staff, nice amenities while waiting in facility for services, prompt with responses via text and calls with questions before and after appointment, thank you for working with me! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Cinthia Feliz

Great service Great customer service Great communication | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Ebony Davis

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2/26/2026 12:00:00 AM | Google

★★★★★ Darla Wagner

Until now, I’d would’ve rated this higher however I’m big on follow through! I’m still waiting for a follow up regarding if my oil was topped off with my vacuum pump replacement. It was not noted on my paperwork so I called Bobby and asked. He said he’d texted me back yesterday but hasn’t as of this response. There’s a 2300 mile diff | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tara McCracken

Customer service from every department is top notch. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ evan Meckstroth

Always great service and very punctual. They are very professional and handle my vehicle with care. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Cory Humphreys

Helpful staff and pleasant to work with. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Heather Pickerrell

Always friendly service and keep me updated | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Rafael Rodriguez

Excellent service, the staff were very attentive. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Ry Donohoe

Excellent service as always. Helpful and friendly. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Frank Lane

It was a very good experience.Jared Orders was very helpful low key and polite. He made the whole process easy. It’s the easiest and least stressful car purchase I have ever made. Frank Lane | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Zee

Bobby and everyone else who helped me at this location were great! They did a great job after running into further issues with my car. It's driving beautifully now! | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Rand Ponting

Byers VW service team always provides exceptional service to my Alltrack as well as me personally. Keep up the great work. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Solar Hong

| Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Sylmaria Warmack

Brad was an amazing sales man. He was patient, knowledgeable and available to answer any questions as I considered my purchase. The location was easy to find, clean and they cultivated a safe waiting area. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Doug Blair

Excellent service and attention to my needs. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Paul

Bought a new 2025 Taos. Knowledgeable sales staff and the process was super quick and smooth | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Angela Smith

Best VW service department in town. Knowledgeable, friendly, professional, thorough. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Brandie Bronston Houpe

Always have good interactions with everyone at Byers VW!!! | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Kathy C

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2/18/2026 12:00:00 AM | Google

★★★★★ Adrienne Romane

Quick and easy. Couldn’t have asked for more. I got a great deal and great service and I didn’t even have an appointment. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Madison Gregorio

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2/18/2026 12:00:00 AM | Google

★★★★★ Christa Sims

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2/18/2026 12:00:00 AM | Google

★★★★★ Biggdaddykaighn

Great communication about issues and pricing! Best VW dealer in Ohio, hands down. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ John Honabarger

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2/18/2026 12:00:00 AM | Google

★★★★★ Arturo Salazar

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2/18/2026 12:00:00 AM | Google

★★★★★ Erik Kelley

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2/18/2026 12:00:00 AM | Google

★★★★★ Tanya Thomas

Unfortunately, I have been to the service department every month since I bought my used tigan. However, they take care of the problems that are under warranty | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Joey McAlexander

I've been going here for almost 15 years. It's hit or miss. They generally do a good job at what they're fixing - but the last 3 consecutive times that I've had service, I got home to discover some new problem with the car that didn't exist when I brought it in. | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Carol Puhlmann

I made a service appt for noon. When I got there they said the service people were going to lunch so they would probably start the car at 1pm. Why have a noon appt available if no one is there. For oil change and windshield wipers...it was finished at 3pm | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Andrea Surace

It was wonderful! | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ kwesi aidoo

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2/11/2026 12:00:00 AM | Google

★★★★★ Joseph Spangler

Informative, efficient and polite. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Autumn Smith

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2/11/2026 12:00:00 AM | Google

★★★★★ Sally Shumaker

Friendly, knowledgeable staff. Car was ready earlier than they said. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Larry Hoy

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2/11/2026 12:00:00 AM | Google

★★★★★ Daryl Phillips

As always the service staff were spectacular in every way (listening, checking, explaining, demonstrating). We’ve been doing business with Byers since 2018 and have never been disappointed. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ C Baker

I couldn’t be more pleased with all of those who helped me with my recent service appointment! | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Jason Piatt

Everything was timely and accurate. Very good customer service | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Marcus Tweed

Went in expecting to have to get brakes with other services done for my 40-45k mileage and came out pleasantly surprised! They let me know my brakes are just squeaky and won't need replaced for a long time! Got other servicing done and had a video update from the mechanic pointing out what he believed was the squealing. Definitely wo | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Darrell Fawcett

Wonderful vehicle purchase experience. Salesman was very pleasant, knowledgeable and responsive. Finance person was also pleasant and respectful. Service manager was courteous and knowledgeable. Will tell my family and friends about my experience. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Drew

Awesome people very professional and friendly! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Tim Barber

Great experience buying a CPO Volkswagen from Jared. Thanks for all your help. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Sienna Angove

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2/4/2026 12:00:00 AM | Google

★★★★★ petebeaver

I was looking to trade in my 2016 Audi Q5 and had been looking at the Jetta’s on the Byers Volkswagen website. I filled out an information request online and I was quickly contacted by Don Moss. We conversed via email and text and scheduled a time for my appointment to meet with him. I showed up at the dealership and Don had the 2019 | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Victor Stover

It went well and we feel that the process was better than most. No issues with dealership or salesman. We are experience car buyers so we know what to expect. We didn’t feel like there was any nonsense. Everything seemed to be straightforward. We appreciated that. The saving on our 2025 Taos were significant and our trade-in was with | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ LeAnn King

My Tiguan needed to return to the dealership/service department due to a recall. The service department technician was very friendly, courteous, and knowledgeable about what needed to be completed. He explained what needed to be done in terms that I could understand. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ David Kling Jr.

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2/4/2026 12:00:00 AM | Google

★★★★★ Kent Rigsby

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2/4/2026 12:00:00 AM | Google

★★★★★ Michael Ratliff

Verified purchase and highly recommended. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Samuel Tuyishime

Choosing byers to be the place to service my VW . especially this location it is The best decision I've ever made. great place, great people, the excellent customer services and professionalism here is outstanding. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Michael Roussopoulos

Always great customer service and they make me feel like the only customer there. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Dale Frazier

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1/28/2026 12:00:00 AM | Google

★★★★★ Jon Huffman

I’ve had my vehicle there several times. Each time I received great service. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ James Darrough

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1/28/2026 12:00:00 AM | Google

★★★★★ Eric Turner

We had the privilege of working with Sales Consultant Brad Bishop at Byers Volkswagen in Columbus, Ohio. Brad is a Blessing! His professionalism, knowledge, efficiency, kindness, and humor is beyond measure. He went above and beyond to answer our questions and make us comfortable. We purchased two 2026 Tiguan VW R Line Turbos from By | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Jamie Henthorne

Very polite, professional and accommodating. I was able to make an appointment for the day after Christmas! Can’t say the same for Germain VW! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jen Tu

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1/25/2026 12:00:00 AM | Google

★★★★★ Tristan Wright

Brad Bishop was super personable, easy going, and made The whole process super easy for us. Thanks, Brad! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Valor Burkhead

Reliable service and communication! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Frank Kocab

Annual maintenance and tire rotation was great | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Daniel Hogan

I.was pleased by the work done by the Service Department staff. They were efficient, courteous and straightforward. Will choose Byers in the future over the VW dealership I used in the past. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Kaitlyn Miller

Jared made the whole car buying and trade-in process easy and hassle-free. Everything was straightforward, communication was clear, and I felt like I got a fair deal. Overall a smooth experience and I would definitely recommend working with him. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Stephanie P.

Great service, friendly staff, and clean facilities. I love that they offer free Lyft rides and send videos of their inspections (usually). I had received videos the past two visits, but didn’t for this last one for some reason, so I’m hoping they’re not discontinuing that. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Sarai Cooper

They guys a Byers are always so nice and very helpful. Service is always a 10/10! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jennie Schott

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1/25/2026 12:00:00 AM | Google

★★★★★ Josh Buell

Brad Bishop made the entire process extremely easy and stress-free. His quick communication and attention to detail allowed us to complete many of the steps ahead of time, which saved me a significant amount of time at the dealership. I truly appreciated how smooth and efficient he made the experience. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Scott Rucker

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1/25/2026 12:00:00 AM | Google

★★★★★ Nate Keller

Service team is always great! We continue to return to Byers because of the great people and quality service. The detailing package was excellent. It was like a new car! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ H H

Great service Paul went over and beyond what I asked for and helped me get a good deal. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Ryan Harris

The staff was very professional, attentive, and informative. Although I might not agree with some of their pricing policies I understand its not a charity its a business first and foremost. So I understand why I had to pay for something that didnt fix my vehicle and I knew the risk. None the less it was appreciated that it was attemp | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Ashton

A very positive car buying experience! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Armando Flores

Byers provided a very good service, the facility is good and friendly to work while waiting for the car to be ready. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Andrew Holsapple

Friendly and educated staff. Was able to answer all my questions when transitioning from a gas to an electric vehicle. Also gave me a great price for my trade in! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Tara Ryan-Gallagher

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1/25/2026 12:00:00 AM | Google

★★★★★ Alexander Pantsov

Excellent! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Lacy DeMastry

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1/25/2026 12:00:00 AM | Google

★★★★★ Elizabeth Bloebaum

Excellent service | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ ellen hoover

Service department is efficient and kept me posted. Plus they offer a ride home by Lyft. That’s so handy! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Michael Gilligan

Good communication and efficient service! I’m grateful that you’ve kept my GTI in good shape with annual review! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Mark Angle

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1/25/2026 12:00:00 AM | Google

★★★★★ Danielle Murphy

I’m always taken care of! 10/10 customer service! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ John Reehil

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1/25/2026 12:00:00 AM | Google

★★★★★ Lori Hanson

I was so impressed with all of the staff and service from my recent visit! I was from out of town and they worked me into the schedule to get me back on the road. It started with the fact that they answered the phone and I was able to explain my situation and they worked it out. 3 days later and I have still not received a call from | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Nicole McCullar

Great service, never disappoint, I Iove the video they send that shows what’s wrong with your vehicle. With an appointment they get you in and out fast. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Karen anderson

Always a very courteous and friendly staff. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Ebrima Williams

Bruce is an exceptional professional | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Bill Sternberg

I absolutely LOVE Byers dealership and service! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Dan Jereb

Service was transparent & prompt. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jamaco C5

2nd vehicle purchase. Smooth transaction as always. Upfront and honest | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Brian Powell

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1/25/2026 12:00:00 AM | Google

★★★★★ Nick Roberts

Great Service | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jeremiah Agyemang

I had a great Customer Service Experience with John. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Attorjman B

Great service | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Dylan Harper

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1/25/2026 12:00:00 AM | Google

★★★★★ Mark Dunaway

Excellent service. Outstanding service advisor! Diagnosed the cause of my issue, ordered parts, and we'll complete the service repair when the parts arrive early next week. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ todd hildreth

Very professional and quick service | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Heather Dhume

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1/25/2026 12:00:00 AM | Google

★★★★★ Kevin Nicol

Rob was a great point of sale person in the Service department. Very kind, friendly, and definitely five-star worthy :) | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ James Tangeman

Brad Bishob was our salesman he was quick very efficient and friendly. He answered all of our questions and we bought the car. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Cyler Caldwell

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1/25/2026 12:00:00 AM | Google

★★★★★ Ericka White

Byers Volkswagen provides great service, accommodations in their waiting area, and customer service! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Talor Dawn

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1/25/2026 12:00:00 AM | Google

★★★★★ K Legg

Always a great experience at Buyers! | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Leo Wheeler

Totally satisfied in every aspect. Friendly staff very helpful very fair price plus the veterans discount totally awesome we'll definitely go again | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Deanglene Guyton

Came here to get my battery replaced and the next day the engine light came on. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ M Lytle

Watch your receipts closely, they like to slip in services you didn’t ask to be completed. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Alya

overpriced. normal items price time 2. bulb cost 15$ they charge 45$ $1,570.37 for “thermostat housing and intake gasket” which costs around 800$ I paid exactly double of what it should have cost Unacceptable | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Ameer White

I love Byers Volkswagen, always friendly service and a clean and comfortable environment. Bobby my service tech was great, very helpful and accommodating | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Chin Richardson

As always, outstanding 5 star service from the Byers Volkswagen team. Cameron was amazing. He greeted me at my arrival and kept me up to date on my car’s service all the way til he walked me to my car when it was complete. I’m a consistently satisfied customer. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Kimberly Gerhart

Easy to schedule appointment. The details of the repairs were clear. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Susan Wilson

Very knowledgeable and courteous | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Keary Sorgini

Brad was patient, understanding and made sure he met my needs. Not a pushy sales environment. I highly recommend! Thank you for your help finding a car I love! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Victor Atwood

On time; no waiting. Oil change and tire rotation finished in 1 1/2 hours. Great just b. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Luke Horsfall

Provided quick and easy service. I took my car in for an oil change and tire rotation. They told me that my tire trim was wearing even and I didn’t need the rotation which I appreciate as many other places would have just did it anyway. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Douglas Stein

Another fabulous experience working with the team at Byers VW. Great staff and nice waiting area. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Jimbojackson Murray

When in on a Saturday dreading the buying process but they made it quite simple and smooth. I got a great VW for a great price with no pressure all through the process. Jared my salesman actually knew a lot about the the car I was interested in (trim, features etc..) I find that fairly rare in my experience. Overall every bit of the | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Kristine Hayes

We recently purchased a VW Taos and had an excellent experience with our sales agent, Brad. The process went smoothly and I didn't once feel hassled or pressured. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Jennifer Ray

Thank you so much | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Robert Finley

I had great experience with Byers Volkswagen service! I have an older rare Phaeton with difficult to source parts. I cannot thank the team at Byers Volkswagen enough for their persistence and care to find a solution to complex repair. They took a personal interest and the service technician, Connor took great pride in solving the is | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Yassmine S

Had a really good experience buying my new Volkswagen!! Paul was so patient explaining the differences between the ones I was hesitant about. He let me test drive 3 different cars to decide. He walked me through the whole process with grace and a smile! I would definitely use him for my next buy! Thank you again Paul!! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ sinperuser-leo

It been very good and straight forward | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Zach Leary

Great atmosphere and great people! They answer any questions and are very polite. Amazing customer experience! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Larry Clemans

Great buying experience at Byers Volkswagen. Wonderful experience working with Brad Bishop at the dealership. He was personable, polite and professional. He was quick to respond when we asked him to show us a particular vehicle, even going out onto the lot to retrieve the snow covered vehicle, then personally brushing the snow off. H | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Steven Hawk

Prompt attention and service was efficient! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Luke Cannon

I’m very satisfied with the service they did on my car, and how helpful they were throughout the process. Bruce and Jake were very communicative and helped make the experience pleasant. My car felt and looked like brand new after the detail, too. Thank you! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Melissa Church

Always great service!! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ David Schuetz

Noah was very helpful and friendly .We felt very relaxed dealing with him. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Edward Daniher

The salesman was very helpful. The finance manager was straightforward and helpful and showed patience by answering all my questions. It was a positive experience and I got the SUV I wanted at what I believe was a reasonable price | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Mark Mott

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12/25/2025 12:00:00 AM | Google

★★★★★ Marilee Seegers

Friendly employees greet you when you arrive at Byers. I connected with the salesman who reached out to me a few months ago. He patiently listened to me and heard what I was hoping to get at this dealership. We made a deal with both sides compromising a little. Hope you give Byers an opportunity to meet your vehicle needs. I love my | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Carmen Willis

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12/25/2025 12:00:00 AM | Google

★★★★★ Angela O'Malley

Byers VW is a great car dealer. They worked within my budget successfully. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Darcy Sheets-Spangler

Service experience is always perfect with Cameron | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ R Lance Shook

If you go to Byers Volkswagen on Hamilton Rd you won’t be disappointed!!! Ask for Brad!!! Best dude ever!! I walked thru the door and he immediately made me feel welcomed!! Zero pressure to buy!! Just professional hospitality and genuine chemistry!!! And then after the gracious independent test drive, the VW sells itself!!! They made | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Terri Johnston

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12/25/2025 12:00:00 AM | Google

★★★★★ Seana Caldwell

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12/25/2025 12:00:00 AM | Google

★★★★★ Smith Mitchell

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12/25/2025 12:00:00 AM | Google

★★★★★ Priscilla Mullins

I’ve been a Byers customer for almost 14 years. Bruce in the VW Service Center was top-notch! Very professional, friendly, and explained everything. Kept me posted throughout the 3 hrs as I worked in their comfortable waiting area. Plenty of outlets, chairs, tables, and snacks. Super, thorough service at a reasonable price. Appreciat | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Matthew

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12/25/2025 12:00:00 AM | Google

★★★★★ Heather Miller

Great experience purchasing my first VW. Highly recommend. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Meta Brown

Fixed everything, including my weird driver assist & cruise control problems! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Stacy Garee

Things went well | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Chuck Perry

Great service, clear and accurate communication and car ready when promised. Comfortable area to sit while waiting. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Guy Williams

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12/25/2025 12:00:00 AM | Google

★★★★★ Suzanne Conlan

Always great service! I’ve been a customer since 2013 and always enjoy taking my cars in for maintenance! Everyone is so friendly. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Scott Cramblett

Outstanding service and communication! Highly recommend!!! | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Candy Chattin

Service department was great | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Doug Schilling

Did great work, very friendly and kept us informed on progress. Repair took longer than expected. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Evan Doss

They assisted professionally and timely. But with such an expensive repair, I thought I could get a small discount or swag. But they declined or refused to answer. That could be better. | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ M H

It would be nice to have more proactive engagement from your service department as to the status of my vehicle repair. I seem to have to call to find out what is going on, otherwise I just have to guess. Mind that this is the end of the day. Not asking for an hourly update. Just need to trust that I'll know when it's done so I can | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Katie Colburn

The wait time in your service department for a simple recall on 11/28/25 was JUST shy of 3 hours. When I made the appointment AND when I arrived, I confirmed how long it would take. Your service counter assured me it was simple and would “take less than an hour”….2.5 hours later….with NO communication. That frankly, would have made | Read Full Review

12/25/2025 12:00:00 AM | Google

★★★★★ Gbenga Sholesi

From drop off while waiting to pick up, the experience was great. The service rep was very cordial and my sales petson introduced some new cars that caught my attention. Great job all round. | Read Full Review