Take Advantage of Oil Change Specials at Byers Volkswagen Today

★★★★★ Steven Fields

The ordering of the product and scheduling for its programming we very easy. Only reason I did not give a full 5 stars was it because it took nearly 2 x longer then estimated to complete which was not ideal for my schedule. Staff was apologetic but again sat in lobby and not given updates after estimated time was lapsed | Read Full Review

11/28/2023 12:00:00 AM | Google

★★★★★ Nick Melton

Great! state-of-the-art facility with great customer service. | Read Full Review

11/21/2023 12:00:00 AM | Google

★★★★★ Mark Noonan

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11/21/2023 12:00:00 AM | Google

★★★★★ Jamie Greene

Strong communicators. Helpful. Positive spirit. | Read Full Review

11/19/2023 12:00:00 AM | Google

★★★★★ Barbara Blazer

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11/18/2023 12:00:00 AM | Google

★★★★★ Steve Wilson

Service Brought my 2011 Sportwagen for service. Made the appt online which is nice. No hassle or upselling from Jeff at the service desk when checking in. I used the WiFi to keep working during the time I waited - which was less than expected. They had my car in and out. Byers seems to have the service process down! Will definitely | Read Full Review

11/18/2023 12:00:00 AM | Google

★★★★★ Mariya Radeva-Nedyalkova

Repayable staff, professional, and honest service. There is not a small or big task, or problem to be solved. I feel always welcome to check my car here. | Read Full Review

11/18/2023 12:00:00 AM | Google

★★★★★ Steve Boyer

I had my Tiguan's annual maintenance done at Byers and the service was great. I arrived a little early for my appointment and they started right away and got my work completed quickly. The check in service was also courteous and quick. | Read Full Review

11/17/2023 12:00:00 AM | Google

★★★★★ Joanne Snow

My appointment was on time and my wait exactly as I was told it would be. I was able to run, with friends, to Easton for a delicious lunch and chat. My car was clean and ready and ‘happy’ to return to Mount Vernon ! | Read Full Review

11/16/2023 12:00:00 AM | Google

★★★★★ Robert Pyles

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11/14/2023 12:00:00 AM | Google

★★★★★ Robert Scheuneman

Paul was very helpful in making my purchase to replace the exact car after being in an accident. He was patient, knowledgeable and made the process a pleasure. Thanks! | Read Full Review

11/14/2023 12:00:00 AM | Google

★★★★★ Genevieve Wynn

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11/11/2023 12:00:00 AM | Google

★★★★★ Alan Morgan

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11/11/2023 12:00:00 AM | Google

★★★★★ Martin Tanksley

Didn't like it when the want to charge me a fortune on mylast car visit, plus the oil change charge is too much!!!! | Read Full Review

11/11/2023 12:00:00 AM | Google

★★★★★ Martin Reich

Got an oil change plus new windshield wipers. | Read Full Review

11/10/2023 12:00:00 AM | Google

★★★★★ LeAnn King

Noah, salesperson, was very helpful, not pushy, concerned what I wanted, professional, and had a wonderful personality. | Read Full Review

11/9/2023 12:00:00 AM | Google

★★★★★ Mason Bowling

Great place to purchase a vehicle! Very informative and easy to work with! | Read Full Review

11/9/2023 12:00:00 AM | Google

★★★★★ Starla Harrell

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11/9/2023 12:00:00 AM | Google

★★★★★ Gabriel Wright

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11/9/2023 12:00:00 AM | Google

★★★★★ Randy Scott H

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11/8/2023 12:00:00 AM | Google

★★★★★ Ronald Strickmaker

Byers Porsche has awesome customer service!! The service team ( I worked with Emily) was very thorough and attentive to my questions. Highly recommend Byers Porsche!! | Read Full Review

11/7/2023 12:00:00 AM | Google

★★★★★ Tom Falk

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11/6/2023 12:00:00 AM | Google

★★★★★ Samuel Mckenzie

I recently had to take my Volkswagen into buyers Volkswagen, and the service I received was a maculate. Everybody was nice but one person in particular went Above and Beyond his duty to make sure I receive the best service ever and my issues were resolved. Thank you Bruce. He should be commended for all his efforts to make sure I rec | Read Full Review

11/6/2023 12:00:00 AM | Google

★★★★★ Michael Hicks

You're doing everything right! This is the second time I've worked with Paul Sresthadatta and have had an equally fantastic experience both times. We picked out the car for me, and I was able to complete the credit application online before heading into the showroom to finish the deal. Your entire team is very knowledgeable about the | Read Full Review

11/6/2023 12:00:00 AM | Google

★★★★★ Mark Mederski

This was my first service at Byers, and it went very well. The service writer, Emily, was very attentive to my needs, good eye contact at all times, not hurried, thoughtful. Looked up details of next service, what it typically entails. My car was on a lift just beyond the visitors' seating area, so I could watch the techs going over | Read Full Review

11/6/2023 12:00:00 AM | Google

★★★★★ J Marker

Excellent VW service | Read Full Review

11/4/2023 12:00:00 AM | Google

★★★★★ Mairhe Mac

My favorite place for the best service ever! Always top notch service...thank you! | Read Full Review

11/4/2023 12:00:00 AM | Google

★★★★★ Kevin Ruperti

The guys that run BW service always treat me well especially Bobby. | Read Full Review

11/4/2023 12:00:00 AM | Google

★★★★★ Tania Krausz

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11/4/2023 12:00:00 AM | Google

★★★★★ Lynette John

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11/4/2023 12:00:00 AM | Google

★★★★★ Heather Pickerrell

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11/1/2023 12:00:00 AM | Google

★★★★★ nissen

Great service--helpful explanations and guidance. I appreciate the workspaces available while I wait. Thank you! | Read Full Review

10/31/2023 12:00:00 AM | DealerRater

★★★★★ Allen Ortman

Great experience… quick and easy and super friendly. Sean McKinney made the process seamless. | Read Full Review

10/31/2023 12:00:00 AM | Google

★★★★★ William Nordby

Service was on time as estimated, no pressure on services to be completed. Friendly and competent service personnel. | Read Full Review

10/31/2023 12:00:00 AM | Google

★★★★★ Pascal Vincent

Amazing customer service, great people! | Read Full Review

10/31/2023 12:00:00 AM | Google

★★★★★ Erik Morris

Dropped off my car for an oil change and the 70,000 mile service before 9am. I would have expected the service to take at most 3 hours. I called them at 5pm and after they put me on hold for a minute, said my paperwork just came through and my car was ready for pick up. I would've appreciated more communication during the service giv | Read Full Review

10/31/2023 12:00:00 AM | Google

★★★★★ Hazel Bushiri

Great service provided by Paul from beginning to end. No pressure sales! I am loving my new car, thank you! | Read Full Review

10/30/2023 12:00:00 AM | Google

★★★★★ Erin Luckhaupt

Great service, quick buying process | Read Full Review

10/30/2023 12:00:00 AM | Google

★★★★★ Don Leonard

UPDATE: The service manager reached out with genuine concern, resolved our issues with the initial vehicle alignment, and compensated us for our time and inconvenience. This dealership cares, and will own their mistakes and make it right. ORIGINAL REVIEW: Booked appointment for alignment. Asked them to order a clip for our airbox. T | Read Full Review

10/30/2023 12:00:00 AM | Google

★★★★★ Amanda Brockman

Sean is fantastic, he is super knowledgeable, low pressure and wants whats best for his clients. He treats everyone like family and wants to do right by them. | Read Full Review

10/28/2023 12:00:00 AM | Google

★★★★★ debbie pendleton

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10/28/2023 12:00:00 AM | Google

★★★★★ Brian Morton

Effecient. Kept me informed and as always polite | Read Full Review

10/26/2023 12:00:00 AM | Google

★★★★★ John Carne

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10/25/2023 12:00:00 AM | Google

★★★★★ Jeff Anderson

All around, a great experience. No issues or challenges. | Read Full Review

10/24/2023 12:00:00 AM | Google

★★★★★ D R

We were traveling home when the check engine and EFC lights came on in our VW Tiguan. The service rep was excellent. He got us checked in quickly and our car into the service bays. We thought we would be delayed by hours or possibly even days if the parts weren’t available. Much to our delight, they had the parts, and the repairs wer | Read Full Review

10/23/2023 12:00:00 AM | Google

★★★★★ Ciauna Poindexter

Jess did an amazing job. Thank you for a great experience | Read Full Review

10/23/2023 12:00:00 AM | Google

★★★★★ Dennis Lowe

They were extremely professional, courteous and informative. Emily in service could not have been better and made my first experience with Porsche of Columbus outstanding. | Read Full Review

10/21/2023 12:00:00 AM | Google

★★★★★ Mike Firouzian

Very nice and pleasant staff. Quick and efficient service experience. The young lady at the front desk was especially nice. Looking forward to my next visit. | Read Full Review

10/21/2023 12:00:00 AM | Google

★★★★★ Terry Partridge

My check engine light was coming on in my 2022 Taos. I took it into the shop, and the issue was diagnosed and repaired within a day. Well done! Of course, the warranty covered all costs. I am extremely pleased with my Taos and with my service! | Read Full Review

10/20/2023 12:00:00 AM | Google

★★★★★ Lori Parman

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10/20/2023 12:00:00 AM | Google

★★★★★ Jariatou J (BBjayy)

Bobby was very welcoming and gave us all the info we needed. I will definitely do services here going forward. | Read Full Review

10/20/2023 12:00:00 AM | Google

★★★★★ Amber Buehler

Professional, friendly and efficient experience. Highly recommend the service team | Read Full Review

10/20/2023 12:00:00 AM | Google

★★★★★ Don Leonard

Booked appointment for alignment. Asked them to order a clip for our airbox. They never ordered it. Took 2 days to get it in. Charged my wife $80 to install it on the top of the box. Did not provide a copy of our tire alignment. According to their spot check system vehicle did not align. Now have to make appointment to bring it back | Read Full Review

10/20/2023 12:00:00 AM | Google

★★★★★ James Lohan

Great experience. Very reasonable price. Very pleased. Will bring my car back there again. | Read Full Review

10/19/2023 12:00:00 AM | Google

★★★★★ Brett Jolliff

I have been with the Byers family for years. Unfortunately JAKE GRANT the manager for service at Byers VW was a HUGE let down. His customer service lacked incredibly low at my latest appointment. And I quote “Life’s tough” from Mr. Grant trying to teach me how to combat with the poor experience he provided. Also they had my car for 6 | Read Full Review

10/19/2023 12:00:00 AM | Google

★★★★★ Joseph Mowad

Excellent service, quick and friendly. | Read Full Review

10/18/2023 12:00:00 AM | Google

★★★★★ Ronnie Robinson

The guys at Byers Porsche are the absolute best! Not only are they true Porsche experts but nothing is too much trouble for them. The customer service is first class and I feel like they go above and beyond every time I step in the door. Their service department is second to none and every time I leave the dealership my Porsche lo | Read Full Review

10/17/2023 12:00:00 AM | Google

★★★★★ Joseph Sabo

Very good experience buying a new VW here. Knowledgeable sales person and no pressure whatsoever. I would highly recommend coming here when looking for a new vehicle. | Read Full Review

10/17/2023 12:00:00 AM | Google

★★★★★ Cailtyn Dubois

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10/17/2023 12:00:00 AM | Google

★★★★★ CRK GMail

Timely, great loaner, excellent list of future needs, expensive | Read Full Review

10/17/2023 12:00:00 AM | Google

★★★★★ Scott Howser

Great experience with the Byers Porsche team. The technician (Scott) was very helpful in explaining the issue and ultimately resolving. Would highly recommend Scott and the Byers Porsche team. | Read Full Review

10/16/2023 12:00:00 AM | Google

★★★★★ Arlene Armstrong

After working with Bobby, I was able to connect my new iPhone to CarPlay, turn off the rear interior overhead lights and increase dashboard illumination. He also got me taken care of on a service item. Bobby is a good communicator and a nice guy. | Read Full Review

10/15/2023 12:00:00 AM | Google

★★★★★ Alannah Miller

The employees were super friendly and helpful! They made the car buying process simple, efficient, and low stress! | Read Full Review

10/15/2023 12:00:00 AM | Google

★★★★★ David Scott

Quick and priced right. | Read Full Review

10/15/2023 12:00:00 AM | Google

★★★★★ Ashton Shepherd

As expected | Read Full Review

10/13/2023 12:00:00 AM | Google

★★★★★ Kayla Kirk

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10/12/2023 12:00:00 AM | Google

★★★★★ Patrick Connor

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10/12/2023 12:00:00 AM | Google

★★★★★ Lou Von Thaer

Great service and friendly staff, didn’t go in planning to buy a car on Saturday! | Read Full Review

10/9/2023 12:00:00 AM | Google

★★★★★ Teammassive Fit

I had the opportunity to work with an amazing team here at the dealership! Noah and Matt took it to a DIFFERENT LEVEL, making sure I knew everything about the vehicle as well as the process I was stepping into! MAJOR Appreciation for their Team! | Read Full Review

10/8/2023 12:00:00 AM | Google

★★★★★ Thomas Riscili

Justin Paskey was super helpful and attentive to all my questions and needs. | Read Full Review

10/8/2023 12:00:00 AM | Google

★★★★★ Adrian Bates

Everything was gone over. Didn’t try to throw any unneeded repairs on my car. A little pricey for what was done but over a great experience | Read Full Review

10/6/2023 12:00:00 AM | Google

★★★★★ Darcy Blessing

Amazing experience at Byers. Shane Fouch in particular and his entire team were amazingly helpful. They understood what was important to us in a new car and helped narrow down options best for our family quickly. We are THRILLED with our new VW Atlas Cross Sport. Highly recommend this dealership! | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Bob Hicks

Emily did a great job and made the wait much more manageable! | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Jeff Thomas

The whole premise of a car this expensive having no spare tire is questionable, at best. However, the team at Columbus Porsche, especially Emily, gave us excellent service from start to finish. | Read Full Review

10/3/2023 12:00:00 AM | Google

★★★★★ Shawn Patterson

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10/1/2023 12:00:00 AM | Google

★★★★★ Candi Vance

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10/1/2023 12:00:00 AM | Google

★★★★★ James Booth (HJC Transport, Inc)

They have always stepped in and taken care of my needs. I drive 2 hours just to have my Passat serviced there. Bobby (my service advisor) was very responsive to all of my questions and concerns. Top notch! | Read Full Review

10/1/2023 12:00:00 AM | Google

★★★★★ James Weinfurt

it was a super easy process to purchase the car i bought. the salesman justin was great. | Read Full Review

10/1/2023 12:00:00 AM | Google

★★★★★ Dr. Peter Pappas

Excellent experience. | Read Full Review

9/29/2023 12:00:00 AM | Google

★★★★★ Douglas Karel

Very nice, pleasant and cooperative. They were up-front and didn’t present things other than the way they were | Read Full Review

9/29/2023 12:00:00 AM | Google

★★★★★ Douglas Gray

Service was great. Staff was very friendly. | Read Full Review

9/29/2023 12:00:00 AM | Google

★★★★★ Carrie Barnes

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9/28/2023 12:00:00 AM | Google

★★★★★ Rudra Wagley

Bobby was excellent. Thank you Bobby. | Read Full Review

9/27/2023 12:00:00 AM | Google

★★★★★ Jennifer Rembert

Friendly, fast and professional customer service!! Cameron took care of all of my concerns and answered all of my questions! ?????? | Read Full Review

9/24/2023 12:00:00 AM | Google

★★★★★ Cora Hollingsworth

Came in for issues of my concern! Byers VW fixed all my problems and confirmed my issues were taken care of in a timely manner! They worked really well with young car owners and made sure to educate me anywhere I seemed confused! Will be back for any future issues!! Thank you BYERS VW! | Read Full Review

9/23/2023 12:00:00 AM | Google

★★★★★ Nicole Corbin

We had a great experience! Everyone was prepared and helped us through the process quickly. The staff was very friendly. I love my new Atlas! | Read Full Review

9/23/2023 12:00:00 AM | Google

★★★★★ Jessica Gentry

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9/21/2023 12:00:00 AM | Google

★★★★★ Sally Bennett

Mine was a completely positive experience. From start to finish...no complaints at all. | Read Full Review

9/19/2023 12:00:00 AM | Google

★★★★★ Elizabeth Huenke

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9/19/2023 12:00:00 AM | Google

★★★★★ Zach Jordan

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9/19/2023 12:00:00 AM | Google

★★★★★ Brendan Greene

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9/18/2023 12:00:00 AM | Google

★★★★★ Patrick Affourtit

Great service, staff very friendly...wish parts were cheaper. lol | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Jennifer Troike

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9/17/2023 12:00:00 AM | Google

★★★★★ Kylee Hall

I had a great experience at Byers VW. Noah made my car buying experience great. Thanks again!! | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Christopher Call

I will say that I am usually very satisfied with the service at Byers Volkswagen but this time was not up to the standard I expect from them. They repaired a leak but when replacing some trim parts a plastic tab was broken and a metal clip was completely smashed and rendered useless. I understand things happen but my problem was they | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Crissinger Trimmer

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9/15/2023 12:00:00 AM | Google

★★★★★ Joe Rodriguez

Good | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ Sean Rubin

This is the first time I have dealt with this dealership, and I was doing it from out of state. The salesman who helped me, Lee, was great to work with, and helped with all aspects of getting the car I wanted.. | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ julie

Adam was very accommodating. Your survey instrument is poor as this is my fifth attempt to submit. It keeps erasing my input. | Read Full Review

9/14/2023 12:00:00 AM | DealerRater

★★★★★ Andrew King

Fast and friendly service! | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Daniel Kendzierski

Amazing experience working with Steve at Porsche Columbus. From the get go, his communication was extraordinary. I inquired on the Byers website on feasibility of a 2024 Porsche 718 Cayman GTS 4.0. Within 24 hours I was contacted by Steve and told I was added to the allocation wait list. Not within 72 hours, through updates from | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ John Ryan

Good and efficient shop. 1 star deducted because I forgot to ask and they didn’t tell me what oil they used for my oil change. | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Lori

I think they thought I was “car stupid” | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ M Arbogast

Fit us in for a recall quickly and had vehicle ready for my son to travel out of state the next day. | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Amy Davis

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9/10/2023 12:00:00 AM | Google

★★★★★ Ford_Daw WWE Stuff

really there is no better way I can explain this.I really like the service they done. | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Scott Prater

Working with Tim Isaac was a great experience. He is knowledgeable was diligent in working through the logistics for me as an out of state purchaser. | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Matthew Weber

Great Sales Staff. Very personable in interactive. | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Patricia Tanner

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9/9/2023 12:00:00 AM | Google

★★★★★ John Philips

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9/9/2023 12:00:00 AM | Google

★★★★★ Samuel Biehl

Everyone at Byers Volkwagen are helpful and I've had great experiences with them. | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Darcy Baxter

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9/6/2023 12:00:00 AM | Google

★★★★★ Hugger69orange

Love the detailed explanations the video and the quickness of my appt! | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ Cheff Carloski

Great service as always!! Thanks!! | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ thomas jedreski

Keep up the Lyft service! Really made my day simple for this needed maintenance | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Robert H

I worked with Byers Porsche to purchase an SUV. The complete transaction was done via internet and telephonic means. The total experience was extremely positive as every person I dealt with was courteous and professional. In particular, my salesman, Justin Paskey, was very attentive and hardworking. His low key and professional appro | Read Full Review

9/3/2023 12:00:00 AM | DealerRater

★★★★★ Brooks Evans

Bruce was very helpful | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Marc Finger

Our service advisor, Bruce was amazing! | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Wayne Potter

Excellent as always | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Philip Miller

Very nice waiting area, lyft service to near by businesses is great. We had lunch at old bag of nails while waiting for our vehicle to be serviced. | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Jordan Hickman

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9/2/2023 12:00:00 AM | Google

★★★★★ Brett Phillips

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9/2/2023 12:00:00 AM | Google

★★★★★ Linda Ickes

They always treat us with courtesy and respect, and answer all of our questions. | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ zyanya menchaca-howell

A tad bit expensive for my budget but work happened a lot faster than expected and the advisor I had was incredibly helpful and answered all of my questions | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Michael Glimcher

Byers Porsche Service was a pleasure to work with everything was on time on budget | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ david bedward

Great experience, respectful, informative, patient. Car buying can be stressful, this was not, it was stress free. Great product, awesome service, will be back again in the future. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Tracie Taylor

Car was ready when I returned in 2 days. Car was fully charged, what a wonderfully surprise and washed. Bobby is great | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Matt Hughes

Noah was awesome. Made me feel right at home. Knew just what I was looking for and guided me right to it. Everyone I met through the entire experience that day was just great. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Tiara Ray

Bobby was a great service adviser | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Karynn Maniaci

High class service and great communication on car updates and diagnostic tests | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Teri Allmon

A bit delayed in getting the job done, I have to assume that everything was done correctly as I can't see airbag or what the problem was. The staff were very nice and I loved the loaner car you guys gave me. Thank you! | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Cheff Carloski

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8/29/2023 12:00:00 AM | Google

★★★★★ Thomas Beckman

I intentionally moved from MAG to Byers because of Bobby in the service department. He’s taken great care of me and always takes my calls about any questions I have. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Nikki Grose

Great customer service | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Richard Marger

Great customer service from the first phone call to the time we picked up our new car. Steve S was wonderful and I never felt pressure to buy anything. He also was extremely knowledgeable about financing and gave me multiple options even though we live closer to other car dealerships, we will definitely head to Byers Imports for our | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Edie Raidiger

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8/29/2023 12:00:00 AM | Google

★★★★★ Scott Austin

I've brought my vehicle in numerous times, over the past couple years, for a considerable amount of work. The repairs are always expensive (the usual) and it took an entire week to get my parts this time. The brake warning sensor had gone off a few times in previous weeks, but was off when I brought the car in for repair. I consider | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ John Hinkle

Friendly staff and good service. | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ sally smith

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8/27/2023 12:00:00 AM | Google

★★★★★ Bruce Aldrich

Tim and the other staff members were very kind and professional as well as helpful. | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ Henney Penney

Great workmanship and service on my Volkswagen Passat. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Mike Gutridge

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8/26/2023 12:00:00 AM | Google

★★★★★ Renny Tyson

Very good/quality sales rep. and finance representative. Just overall good experience. | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Teresa Graham

Service advisor extremely easy to talk to. Plan to return for am oil change. | Read Full Review

8/25/2023 12:00:00 AM | Google

★★★★★ pjl527

I have owned my 17 Outback for 5 years. Every single service call in that time has been spot on. Real customer service! Rare these days | Read Full Review

8/25/2023 12:00:00 AM | DealerRater

★★★★★ Mary Sunshine Price

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8/24/2023 12:00:00 AM | Google

★★★★★ JODI KARMIA

Their customer service has been one of the best that I’ve dealt with. Love when I take my car for service it always come back washed. Everyone is friendly. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Timothy Ryan Vanderhoof

Thorough and honest. Always a pleasure working with this team for maintenance and repairs. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Jan Ringnalda

Easy and relaxed; did the oil change while I waited. Internet good speed at the lounge and quiet enough for a conference call. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Shawn

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8/24/2023 12:00:00 AM | Google

★★★★★ MICAH JOHNSON

I can't say enough about the team at Byers Volkswagen. Noah was awesome! Couldn't have asked for a better car buying experience. If you're in the market for a new car or SUV, go see Noah at Byers Volkswagen ??. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ TOLAV

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8/24/2023 12:00:00 AM | Google

★★★★★ Cassidy Wilson

Bruce Ford was amazing! He handled everything very professionally and in a timely manner. Highly recommend him to help take care of any of your Volkswagen needs. | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Andrew Mazak

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8/24/2023 12:00:00 AM | Google

★★★★★ Lindsey Wiggers

Usually i have a great experience with service at Byers Volkswagen. This time however the communication was lacking. I dropped my car off on a Monday and wasn’t told i wouldn’t get it back until i checked in later that day. It took 2 more days to get my car and throughout i only got an update if i reached out for information. Definit | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Wayne Felvus

Not happy at all | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ Diane Zanner

| Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ denise.strait

Quick, clean, courteous. There is work space for me to use while I wait for my vehicle. I’ve never had a bad experience with Byers. | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ fred phillips

Service took too long and no real solution was determined | Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ Leroy Richey

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8/23/2023 12:00:00 AM | Google

★★★★★ Sandra Mathias

Bobby kept me informed. Technician sent me a video, plus options and needs for repair. We were on vacation, but I was kept up to date. I discussed options with Bobby and picked up my car yesterday. He had to jump it a couple times!! I hope it starts for me today! We love Byers VW!! | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Steph harkin

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8/22/2023 12:00:00 AM | Google

★★★★★ Aaron Walker

Didn’t have to wait too long for my oil change. They got me in and out. | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Matthew Baccus

This is my third amazing experience with a Byers dealership, and they never disappoint! They’re always eager and will go the extra miles to get a deal done right. Wonderful job!! | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Colin Russo

Always a great experience at Byers VW, highly recommend! | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Shane Chute

Great, friendly service | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Kylia White

Bruce was great and addressed all my service questions! First time taking my Volkswagen in for service at Byers and had a great experience! | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Michelle West

Very professional and service was promised and completed accurately and timely. | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Paula Napier

The salesman, Tom Isaac, was very friendly, knowledgeable, and accommodating. He took the time to research the procedure for buying a car in Ohio and paying tax and titling it in West Virginia. He was personable and patient with my questions. He provided me with a snack and a drink after my long drive and even suggested which way to | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ johnny kruton

My experience was very positive. Emily E. was wonderful to work with. | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Jeremy Brofford

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8/21/2023 12:00:00 AM | Google

★★★★★ Alyssa Locker

Always so professional and thorough. I love the video explanations for car repairs. Our car is running perfectly! | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Randy Larason

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8/19/2023 12:00:00 AM | Google

★★★★★ Michelle Hairston

Excellent service | Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Jaswant Madhavan

Emily, the customer care person was very professional and cordial and explained everything very well and in a timely fashion. The work appears to have been done well. | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Sarah Conrad

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8/17/2023 12:00:00 AM | Google

★★★★★ Darby Hoskins

Always a great experience & Bruce was so kind! | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Nate Goldfarb

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8/17/2023 12:00:00 AM | Google

★★★★★ Lawrence Watkins

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8/15/2023 12:00:00 AM | Google

★★★★★ Channell C. Walker

Friendly service and they were to make the repair in the time range. It was really easy to set an appointment and the call back response time was faster than I expected. | Read Full Review

8/15/2023 12:00:00 AM | Google

★★★★★ Sherri Althoff

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8/15/2023 12:00:00 AM | Google

★★★★★ andyspears1959

Derek Hall was a pleasure to work with. His boss I didnt catch his name was very helpful also right down to the finance guy all good. | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ Neil Scott

Amazing group in the service department! They get it and take great care of you, not a lot of what you DON'T need just exactly what you do! Thank you to Thomas for such quick, competent and caring service! Outstanding! | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ Ed Hall

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8/15/2023 12:00:00 AM | Google

★★★★★ Nathan Dornburgh

Everything from the dealership up to getting the car went smoothly. The car was en route when we purchased. My only complaint is we purchased the car July 31st, we sold a vehicle to Byers and used 10K as down payment and were supposed to be mailed a check for 14K. It is now August 14th and we are still waiting for the check. I am not | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Alfonso Tinoco

Last Friday, I had an appointment to get the oil change completed and It has been one of my best experiences, because I also had a Dentist appointment and the person that help me with (Bobby), was able to help me also with the transportation back and forth to the dentist office so I was able to optimize my time usage. Thank you to th | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ Steven Goodyear

Excellent service. | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ William Baylis

Picked a car out at 1:00, ran some errands and picked up the car three hours later. Jared was courteous and helpful. | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ Stacy Wallach

Helpful and friendly advisors. Jake, the service manager, remembered our car from several years ago! | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ Ashlee Johnson

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8/12/2023 12:00:00 AM | Google

★★★★★ Kevin Rusnak

A great experience for start to finish, as you’d expect from a brand of this caliber. I’d definitely use them again for a new or pre-owned vehicle. | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ Coolman Usa

Good service and quick . Stopped there without appointment and they took care of my car . The agent was very good . | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Ivaylo Mladenov

Very good experience like new customer at this location. Keep it up like this in the future and I feel we gonna have long time working together. Thanks again | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Toni Zenelaj

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8/11/2023 12:00:00 AM | Google

★★★★★ Shaunna Vincent

Was told they were pretty busy, and even still our vehicle was diagnosed and fixed within two days of them having it. They kept in touch and were upfront about costs and diagnosis. | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Nicole Patty

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8/11/2023 12:00:00 AM | Google

★★★★★ STEPHANIE MINER-WALKER

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8/10/2023 12:00:00 AM | Google

★★★★★ Bill Rossiter

Service has always been super satisfying. I always feel that my car has had the best possible care. Thank you! | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Helen Lyu

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8/10/2023 12:00:00 AM | Google

★★★★★ Travis Grafton

Extremely friendly, very done on time or before what they tell us. Very informative of what's happening the day of and what will be coming in in the future with our Taos. | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Kaleb Burkhart

There was a bit of drama around getting a loaner car the morning of drop off. I called some time before the appointment and left a voicemail requesting a loaner. Someone called me back and said there were no reservations for loaner cars and that they would handle it that morning. When I got there the morning of the appointment, the r | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ RickerCo

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8/9/2023 12:00:00 AM | Google

★★★★★ JonesFX426

The best quality service, would highly recommend. | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ Kerbey Gregg

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8/8/2023 12:00:00 AM | Google

★★★★★ Nino LaDuca

Excellent experience, Steve was extremely professional and educated me throughout the process. I highly recommend Byers Porsche. | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Anthony Clark

Very quick servicing and friendly environment. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Amanda Hart

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8/7/2023 12:00:00 AM | Google

★★★★★ Tracy Goetz

Great service and easy communication from the service department! Highly recommended them because they listen and understand. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ ELLEN MacRae

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8/7/2023 12:00:00 AM | Google

★★★★★ Ebrima Williams

Bruce is an exceptional professional | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ M&M Giffen

The vehicle was not repaired. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Matthew

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8/5/2023 12:00:00 AM | Google

★★★★★ Noah Downie

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8/5/2023 12:00:00 AM | Google

★★★★★ Thomas Chatman

Everything went as expected! | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Andre Martin

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8/5/2023 12:00:00 AM | Google

★★★★★ Kat DePizzo

Best service ever. Tim is a gem. Thank you! | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Steven Camper

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8/5/2023 12:00:00 AM | Google

★★★★★ Frank Leary

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8/4/2023 12:00:00 AM | Google

★★★★★ A.C.E. Vlogs

Amazing customer service. Jake and Cameron took excellent care of me. They communicated with me and kept me up to date on when everything would be complete. | Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ Jane Maze

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8/4/2023 12:00:00 AM | Google

★★★★★ Vanessa Schumm Welch

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8/4/2023 12:00:00 AM | Google

★★★★★ Dodie Johnson

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8/4/2023 12:00:00 AM | Google

★★★★★ Mike Spivey

Same-day service was great, costs for a water pump was less than my usual repair shop | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Shana Vollmar

Noah was great to work with! He’s incredibly personable and attentive. His knowledge of the models and features of each VW was refreshing. He was able to help us compare and contrast models and features without even having to look them up. Great salesperson all around. Facility is clean and open and easy to get to from any side of to | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Gina Davis

10 Stars ?? out of 5 for customer service. They go above and beyond to make sure you are not only satisfied but happy. | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Karen Casi

We were referred to Scott Cramblett and he did a wonderful job with securing and selling us the exact Porsche we wanted. We could not say nicer things about Scott’s professionalism, honesty, and just overall great way he handled this transaction. Thanks a million, Scott! | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ David Schoettmer

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8/3/2023 12:00:00 AM | Google

★★★★★ Aaron Mahathir

Guys at parts desk deserve a raise! I own a small roadside company, and my customers locking lug nut was missing the key! Helped me for about 30 mins to match up and be sure I had the right key to get my customer back on the road! thanks guys! | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Daniel Brody

Everyone was very helpful. Always good service | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ brenda gischel

Polite , courteous, and pleasant employees! I love my Passat, but the GPS is a nightmare | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Kim Weisman

Friendly service and great personality of everyone on the show room floor. | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ kevin gieg

Good overall | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Alex Reck

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8/2/2023 12:00:00 AM | Google

★★★★★ Laura Parsley

| Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Cara Twomey

Great experience! Sean was fantastic and answered all my questions. Matt also was great in answering my many questions. Very happy with my experience and love my new car! | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Armon Whitaker

I would select 0 stars but the survey won't let me. I scheduled Recall work at the beginning of May for July 24th. I dropped my vehicle off that morning and was told everything would take half a day. Half a day turned into Byers having my vehicle for 3 days. I called everyday I did not have my vehicle and the service advisor never ha | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Kenneth Yeager

While it’s not inexpensive they know how to do it right and they always do it right! To me it’s worth it to keep my 2007 Cayman running perfect. They let me know what is needed and keep me in the loop every step of the way. This time they replaced my alternator. The car was throwing all sorts of crazy codes. I knew I could trust Byer | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ John Murphy

We had a terrific experience. Great selection of new and used vehicles. Our sales rep, Noah, was friendly and very knowledgeable about all of the cars we looked at. The prices were competitive, and the additional warranty and roadside assistance offers were excellent additions. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ L J

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7/29/2023 12:00:00 AM | Google

★★★★★ Chris Smart

Great service , customer service always on point | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Erich Evans

I have been very happy with the r service in the past. This time, I brought my daughter’s car in for service to make sure it was in good shape for her to take back to college. I was given an estimate at the time I brought it in, everything seemed good. They contacted me a few hours later suggesting some other work, and I was given a | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Steve Locker

The folks at Byers are always very nice to work with. | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ kirk foltz

Overall it was a great experience. Only bad thing was my seat was set for person who was probably 4ft tall and I'm 6'2". Took about 5 minutes to fix before being able to drive comfortably. Still adjusting several days later. | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ El Niño sin Amor

Service was great ?? | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Caleb Cochrun

| Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Sandra Coleman

Thanks for the service. The engine light is still on. I paid too much for me to see this.?? | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Brian Scanlon

Broke my fuse box lid and clips , disconnect my sub speakers power lines and didn’t hook them back up , the only thing about this process that seemed correct was Cameron who I spoke to was completely professional | Read Full Review

7/28/2023 12:00:00 AM | Google

★★★★★ Tim Rittenhouse

My service advisor, Bobby was kind, efficient and precise. Highly satisfied | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ joe kron

| Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Steven Hughes

Showed up to check on vehicle I found online, worked with Noah and Trevor to close the deal. Simple fast and well taken care of. | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Courtney McIntosh

Very frustrating to see how marked up my trade in was especially when I was told that my car was no where near worth what I was asking for it. Close to a 7,000 difference… make that make sense. The salesman was very pleasant to work with through the process so that is a positive to my negative. Very hesitant to ever go back now. | Read Full Review

7/27/2023 12:00:00 AM | Google

★★★★★ Elle Frazier

The service department's commitment to ensuing the issue was looked into and resolved. | Read Full Review

7/25/2023 12:00:00 AM | Google

★★★★★ Bobby Diamond

They treat you like family | Read Full Review

7/24/2023 12:00:00 AM | Google

★★★★★ Arthur Sanders

Derek Hall did a great job through the sales process and having the Jaguar FX ready. | Read Full Review

7/24/2023 12:00:00 AM | DealerRater

★★★★★ Whitney Schaefer

| Read Full Review

7/23/2023 12:00:00 AM | Google

★★★★★ Heidi Combs

They got me in pretty quickly for oil change. Im glad they let me know about other things that needed attention but for 70$ for an air filter change is very pricey!...I will undo 8 screws and do it myself for 15-20$ | Read Full Review

7/23/2023 12:00:00 AM | Google

★★★★★ Tracy

They took great care of me! I needed to go out of town and my check engine light came on. I called to see if I could bring it in to make sure it was safe and not only did they make sure it was safe they also fixed my issue and for that I’m very grateful! | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Guillermo Medrano

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7/21/2023 12:00:00 AM | Google

★★★★★ Hassan Sahardid

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7/21/2023 12:00:00 AM | Google

★★★★★ Nathan Rhodes

I visited this dealer and met with Noah Miller. I was several weeks away from my lease end and was seeing what was available in a tough market. I never felt pressured or rushed into anything. I had the most positive, relaxed, fun car buying experience thanks to Noah. I returned several weeks later and left with a great deal on a grea | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Kelsey Johnson

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7/21/2023 12:00:00 AM | Google

★★★★★ Alan Taylor

Both the sales and service teams are fantastic. Always quick to respond and the level of service is outstanding. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Rich Bradburn

Super Professional ~!! | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Janelle Ntim

I always enjoy getting my car serviced here. Robert was very helpful when it came to scheduling. Robert communicated with me throughout the day with updates on my cars service. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Michael O'Sullivan

Always great service. Love the new showroom and service center. Service advisor was super friendly and helpful. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Daniel King

Good job on adding clearly fake/bot reviews. My 2 stars now drop to 1 star. I will never forget how cringy and annoying the Byers Subaru by the airport commercials were. What an annoying marketing team your company had. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ kathy osborn

Great experience will definitely use Byers Volkswagen again | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Sharon Hannah

| Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Paul Horn

Everything went great | Read Full Review

7/18/2023 12:00:00 AM | Google

★★★★★ Larry Hay

Good discussion of what needed to be done! | Read Full Review

7/18/2023 12:00:00 AM | Google

★★★★★ Jo Goldberger

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7/17/2023 12:00:00 AM | Google

★★★★★ Don Loudon

| Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Curtis Perry

Excellent service. | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Greg Santa

| Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Shaina Billiter

I have always gone to this dealership and had the greatest service. This last time not so much. There was zero communication when it came to the status of my car and how everything was going. I got the estimated time for three hours for an oil change, alignment and a coolant check. Unfortunately it took seven hours. I understand thin | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Neil Cosgrave

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7/14/2023 12:00:00 AM | Google

★★★★★ Anna Johnson

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7/14/2023 12:00:00 AM | Google

★★★★★ Dan Cornell

Bruce!!!!!!! | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ The Dude

I recently had the pleasure of interacting with Jake, the Service Manager at Volkswagen, and I must say, my experience was absolutely outstanding. Jake's warm and friendly demeanor, extensive knowledge, and remarkable ease to work with truly made my visit to the Byers VW an absolute delight. From the moment I stepped into the servic | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ Abbey Brooks

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7/11/2023 12:00:00 AM | Google

★★★★★ Amber M

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7/10/2023 12:00:00 AM | Google

★★★★★ Daniel King

I will never forget how cringy and annoying the Byers Subaru by the airport commercials were. What an annoying marketing team your company had. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Zakaria Ahmed

Maybe you shouldn't have had such an annoying commercial which you then turned around and made a joke out of how annoying it was or you wouldn't have had such a bad week | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ SchneidyP

An easy and comfortable purchasing process, well worth the trip to Byers Imports over past experiences with closer to home dealerships. | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Allison Helman

I had a great experience when trading in my 2020 Jetta for a 2023 Tiguan at this location! Sean was wonderful! He was patient and truly tried to help get me the best deal. Rachel was also great, with good explanation and super cheerful about my new purchase! Would recommend 10/10! | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Jerry Fisher

The 2022 Tiguan was brought in for service because it has a severe hesitation from a stop through acceleration. The hesitation is severe enough that we feel it may make the vehicle unsafe as it hesitates to almost stall in many traffic intersections. We were advised this is normal for the vehicle, which one might imagine is not the t | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Chandu Chalumalla

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7/7/2023 12:00:00 AM | Google

★★★★★ Dawne Wenson

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7/6/2023 12:00:00 AM | Google

★★★★★ Dave Stalling

| Read Full Review

7/6/2023 12:00:00 AM | Google

★★★★★ denises9110

Purchased a GMC Terrain, just what I was looking for was extremely clean and had everything I wanted. Scheduled an appointment to look at it and Derek (salesman) had already pulled the car, filled the tank up and made it a very easy transaction. Would recommend and do business there again. Thanks Derek! Thanks Byers! | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ Rene V

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7/6/2023 12:00:00 AM | Google

★★★★★ Justin Howe

Exceptional experience from Justin and Tim. These two gentlemen went above and beyond without hesitation. Great to see such a harmonic relationship between sales and service. 5 stars ! | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Danielle Frobel

Service was fast and the waiting room though temporary was comfortable and clean | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Robert Cundiff

Absolutely the best Volkswagen Service department in all of Columbus! | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Jill Hillman

Once I got scheduled and car was there, customer service was great! | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ James Blackburn

| Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Jadon Nious

I went for my annual oil change and Bruce was awesome. He greeted me before I had a chance to fully exit my car and provided me with EXCELLENT AND EXCEPTIONAL customer service from that moment forward. I truly appreciated. Keep up the great work. | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Ibrahim Fofana

| Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Brian Hicks

Wow, I'm very impressed with the service at Byers Volkswagen, I received text every day, keeping me informed about my Beatle, everything went great, this was my 2ed time getting service here and I would send anyone there. | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Becky Hartman

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7/2/2023 12:00:00 AM | Google

★★★★★ David Rogers

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7/2/2023 12:00:00 AM | Google

★★★★★ Fox Stacy

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6/30/2023 12:00:00 AM | Google

★★★★★ Rick Poulos

Jared was great! | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Hiromi Umeda

| Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Abby Hodgins

I got a screw in my tire and had to get a replacement over a weekend. Cameron was super nice and got me in as fast as he could with me not having an appointment. He also held great communication and customer service. I enjoyed communicating with the same person throughout the service time because I didn’t have to explain the situatio | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Trevor McKinney

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6/30/2023 12:00:00 AM | Google

★★★★★ Glen Shakes

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6/30/2023 12:00:00 AM | Google

★★★★★ Joshua Musick

Friendly knowledgeable staff. Quick service. Great experience overall. | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Chris Franks

Great service and good communication on status | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Steve Murphy

Can’t wait for the new dealership building to be completed | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Sheila Straub

Always a professional experience! Clean environment and very friendly staff | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Linda Culbertson

Explained everything to me and was very helpful. | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ Jalyn Meadows

Very fast and kept me up to date with my car | Read Full Review

6/28/2023 12:00:00 AM | Google

★★★★★ Ava Lucas

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6/27/2023 12:00:00 AM | Google

★★★★★ Bradley Davis

Great service. | Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ Liz

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6/23/2023 12:00:00 AM | Google

★★★★★ Lucie McMahon

Always great customer service. | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Mackenzie Daniels

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6/23/2023 12:00:00 AM | Google

★★★★★ Mike Fleming

Excellent service! Thank You! | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Christine Tolliver

5 stars for Greg Higgins at Byers Subaru. His no nonsense, light hearted attitude made our buying experience simple and enjoyable. | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Ross Willis

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6/21/2023 12:00:00 AM | Google

★★★★★ emilyxelaine

Subaru service is always excellent! Nelson in Subaru is the best and let me ride his scooter while I waited | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ John Huddleston

Awesome car buying experience. Tom was super helpful answering every question that I had. He even stayed passed closing time to make sure my wife and I were happy. The whole process was very quick which was a huge relief for me. I've spent hours buying cars from other dealers so I was highly impressed with the speed of service. | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Melvin Shuler

Service has been good but they were alot slower to complete there a service this time around. | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Suzanne Hibbard

Fast, friendly and easy! | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Nate Keller

Service team is always great | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Dave Ungar

Overall, I want to give Byers an excellent rating. There were, in fact, some issues that were unexpected where Byers erred - but, the service department took responsibility and corrected the issue promptly and minimized the inconvenience. Mistakes do happen, so service and accountability makes a real difference - and that's the exper | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Myra Warne

Awesome service! Repeat customer. | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ S S

My sales agent was excellent. Never felt pushed, was helpful, and made me feel like he was truly batting for me to get the best deal. He was professional, kind, and sincere. Thank you Noah! Highly recommend. | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ C T

Friendly and prompt service | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Hailey Johnson

Great! The service was amazing and the car wash after was the icing on the cake!! | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Bree Eppler

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6/18/2023 12:00:00 AM | Google

★★★★★ James Cooper

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6/18/2023 12:00:00 AM | Google

★★★★★ paul6kupferberg

Byers Porsche is clean and presents as a very professional atmosphere. Friendly and helpful staff add to the atmosphere. Talking directly with my auto mechanic Jay Zimmerman was a great plus, as my car is a 1964 356C and requires knowledge of older car’s requirements and idiosyncrasies. Thank you for the service you provided. | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Sean Quinn

Excellent place to have your Porsche serviced, or to purchase one for that matter. The employees always make us feel welcomed and our Cayenne always looks great when we pick it up. We also appreciate the loaner vehicle when we request one. We've only had great experiences here so we can't really complain at all. We will definitely be | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Michel Vermette

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6/17/2023 12:00:00 AM | Google

★★★★★ MIke Basara

Although the VW center was under renovation, the temporary service accommodation in the Audi center was nicely done. | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Liz McColeman

Fast and excellent service | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Michael Spatafore

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6/17/2023 12:00:00 AM | Google

★★★★★ Ronald Gaston

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6/17/2023 12:00:00 AM | Google

★★★★★ Jamie Summers

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6/17/2023 12:00:00 AM | Google

★★★★★ Jenny Huddleston

Great experience! | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Lola Smith

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6/17/2023 12:00:00 AM | Google

★★★★★ Scott Childers

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6/16/2023 12:00:00 AM | Google

★★★★★ Armando Flores

Byers provided a very good service, the facility is good and friendly to work while waiting for the car to be ready. | Read Full Review

6/16/2023 12:00:00 AM | Google

★★★★★ T Bren

Thank you Cameron for always being a great service writer and helping me to get scheduled when needed. | Read Full Review

6/16/2023 12:00:00 AM | Google

★★★★★ Loyal Frost

Jeremiah is a 5 star Rep! He was easy to communicate with and answered all my questions graciously. I had a check engine light diagnosed on my car, and Jeremiah walked me through every step. I am very happy with my experience at Byers Volkswagen. Thank you! | Read Full Review

6/16/2023 12:00:00 AM | Google

★★★★★ Dave M

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6/15/2023 12:00:00 AM | Google

★★★★★ Todd Kiss

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6/15/2023 12:00:00 AM | Google

★★★★★ Vicki Reed

Cameron was amazing . I was very impressed with your service department. I have a Range Rover and your service department blew theirs out of water . I’m thinking of trading for another Volkswagen . Great job ! | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Dirk Cantrell

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6/14/2023 12:00:00 AM | Google

★★★★★ carl moore

First class service with Eric. Explained everything that was happening with my inspection | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Matthew Esber

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6/12/2023 12:00:00 AM | Google

★★★★★ James Campion

Paul was great to work with, responsive and really helpful. We got the deal done in a couple of days and I was in and out inside of an hour with my new car! Awesome experience. | Read Full Review

6/12/2023 12:00:00 AM | Google

★★★★★ Stacy Gleason

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6/11/2023 12:00:00 AM | Google

★★★★★ Lillie Williams

Always good service. Went to have my Porche breaks replaced and an oil change. The found a nail in my back tire and thankfully I had the tire plan. I had a loaner while they worked on it . | Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ Debbie Weir

Excellent service Sean is a helpful compassionate salesman. | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Courtney Roberts

Excellent service | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Nathan Hill

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6/10/2023 12:00:00 AM | Google

★★★★★ Sherri

Everything went smoothly. Waiting area clean and comfortable. Service Rep was polite and helpful. | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Jeffery Hurt

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6/9/2023 12:00:00 AM | Google

★★★★★ Shawn Willis

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6/9/2023 12:00:00 AM | Google

★★★★★ Joseph Kudart

Great service | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Sharon Calhoun

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6/8/2023 12:00:00 AM | Google

★★★★★ Rick Mcclurg

Very professional and straightforward. | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Lisa Jackson

Very pleased with my top notch service at Byers. Robert was very efficient, kept me informed and my vehicle was returned in excellent shape. Well done Byers! | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Yuki Takahashi

All staff that I was involved in this store are trying their best to satisfy our needs. | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Morgan Mahr

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6/8/2023 12:00:00 AM | Google

★★★★★ davidcholscher

Awesome… They take care of customers and employees as I have seen evidenced by there ability to keep their employees… Loyalty!!! | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ Patrick Halaiko

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6/6/2023 12:00:00 AM | Google

★★★★★ Michael Murray

Very happy with experience in purchasing my new Volkswagen. | Read Full Review

6/6/2023 12:00:00 AM | Google

★★★★★ Steve Schneider

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6/4/2023 12:00:00 AM | Google

★★★★★ paisley Jeffrey

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6/4/2023 12:00:00 AM | Google

★★★★★ Rich Preston

Great experience, the team showed professionalism and true care and concern always there to answer any question. Personality, confidence resonates threw each staff member showing their years of experience and training. If you are having any doubts about your vehicle or have any major concerns don’t wait make sure you go today because | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Dan Bornstein

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6/3/2023 12:00:00 AM | Google

★★★★★ kevin blosser

Byers always takes great care of my vehicle! | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Samuel Paplow

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6/1/2023 12:00:00 AM | Google

★★★★★ Aaron Thompson

Paul at Byers VW was great to work with and they made the entire process extremely easy. I would highly recommend! | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Amber Lehman

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6/1/2023 12:00:00 AM | Google

★★★★★ S Morales

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6/1/2023 12:00:00 AM | Google

★★★★★ Wilma Shaw

Robert was very professional and friendly. He explained everything in detail and texted me when the work was complete. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Boris Shneyder

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5/31/2023 12:00:00 AM | Google

★★★★★ Patricia Lynn

Always happy with service great guys this time they fit me in without appt mixup would not go any where else | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Kevin Finn

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5/31/2023 12:00:00 AM | Google

★★★★★ Shirley Ferguson

Byers is always friendly. | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Eric Duerksen

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5/31/2023 12:00:00 AM | Google

★★★★★ Sara Miller

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5/31/2023 12:00:00 AM | Google

★★★★★ anand mohan

I bought a CPO VW Tiguan last week of May. Tom was a great salesman and helped me complete the whole buy the same day. I thought they gave me a great service like: Provided a 1.9% loan, got the car home delivered 100 miles away. I am sure where to first check for my next pre owned car. Amazing service! | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ Pierre Mboudi

It always a pleasure to get service at Byers Volkswagen!! | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ Robert Knapp

Wonderful service! Lee answered the phone every time I call and never hesitated to help throughout the whole process! Highly recommend them | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ Regina Harris

Excellent customer service and friendly personality!! I feel appreciated every time I am at the service center | Read Full Review

5/27/2023 12:00:00 AM | Google

★★★★★ Hannah McQuistion

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5/27/2023 12:00:00 AM | Google

★★★★★ Mike Sweeney

Tim is the best!!! Always treats his customers great!! | Read Full Review

5/25/2023 12:00:00 AM | Google

★★★★★ Silvia Morales

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5/25/2023 12:00:00 AM | Google

★★★★★ miguelsalas61

Although Buyers Import historically has enjoyed a solid reputation and relationship in our community, my automobile purchasing experience there, by far, was nothing but abysmal. This past Monday, around the early afternoon, after verbally settling on a purchase price for a 2017 Tesla Model X with the Buyers Import salesman, the matte | Read Full Review

5/24/2023 12:00:00 AM | DealerRater

★★★★★ Lucinda Kadri

Everything went as expected. No surprises. | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Lindsay McCallin

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5/23/2023 12:00:00 AM | Google

★★★★★ Bill Mains

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5/23/2023 12:00:00 AM | Google

★★★★★ Carl Faller

Great service. Easy to schedule. Work completed in a timely manner. | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Preston Higginbotham

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5/20/2023 12:00:00 AM | Google

★★★★★ Dave .Kneller

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5/20/2023 12:00:00 AM | Google

★★★★★ Mark Edwards

Customer service was great!! | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Jake Koerner

Bobby was very helpful this is my first VW and so far so good, even with owning a Golf R and knowing they are used hard from previous owners , I feel confident I got the service I need! | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Riley O'BRIEN

My first time taking my car in for service and they were very nice and informative. Looking forward to working with them again as I have had some bad experiences with other Volkswagen dealers. | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Logan Jones

After the first visit to the shop didn't go to well, Bobby made things right and took care of my issues. Even though I'm not local, they still provided a loaner vehicle and everything went great. | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Liz Hamway

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5/19/2023 12:00:00 AM | Google

★★★★★ J R S

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5/19/2023 12:00:00 AM | Google

★★★★★ Ronnie Frazier

Customer service is making sure the customer understands the service when vehicle is being serviced team members should not be accessing anything in the vehicle, whether that be the radio or the thermostat. My experience was very good | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Jason Dunn

This is a terrible way to do business | Read Full Review

5/19/2023 12:00:00 AM | Google

★★★★★ Ramon Gutierrez

Everyone helped me immediately on doing my factory service and they have tables for computers so I was working while waiting my truck. | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ Debbie Hatch

Service was exceptional | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ Mack Bell

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5/17/2023 12:00:00 AM | Google

★★★★★ James Drake

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5/17/2023 12:00:00 AM | Google

★★★★★ Mignon Brooks

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5/17/2023 12:00:00 AM | Google

★★★★★ Heather Snyder

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5/17/2023 12:00:00 AM | Google

★★★★★ Cody Ramey

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5/15/2023 12:00:00 AM | Google

★★★★★ Brittani Hoffman

Everyone is so friendly and efficient! | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Doug Herreman

I was able to schedule an appointment quickly online. The problem was promptly diagnosed and communicated by Tim. I appreciated the link with list of services and priority as well as cost. The car was ready when they said. | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ kwnomade

Friendly knowledgeable staff. My car was ready quicker than promised | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Rebecca Jenkins

I had the BEST experience with Byers Imports. Justin made the process simple and was mindful of my time and what was important to me during the process! We did a little prework to get started and when I showed up for my appointment- I was in and out in my new (to me!) Macon! So happy :) | Read Full Review

5/14/2023 12:00:00 AM | Google

★★★★★ Matthew Cantrell

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5/14/2023 12:00:00 AM | Google

★★★★★ Colt Rhodes

Very attentive and helpful. Best service ever | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Nick Bova

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5/13/2023 12:00:00 AM | Google

★★★★★ Cynthia Dybik

The gentleman who interacted with me was courteous and very willing to explain what service was necessary. | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Craig Smith

Bobby is the best Service Manager in the city. | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Robin Horn

Loved every minute of it. Very friendly and made me feel right at home there. | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Filipa G

Always great service and friendly staff ?? | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Jennifer Rubin

Cameron was nice, professional, helpful and really good at his role making my experience at Byers excellent. They got me in on short notice, car was done ahead of schedule and they helped restored my faith in going to the dealership..I usually went to Germain and they were so difficult to work with. | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Teresa Rice

Byers Volkswagen is great! Easy to work with, very helpful and knowledgeable. | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Jonathan Gullett

So mag was able to make European delivery happen for us. We’re leaving next month to pickup the identical car submitted by your staff. The only difference, they didn’t pretend to submit it for European delivery and tell me it was “paused” due to Covid. I’m sorry we couldn’t have done business together, but that thing about European d | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ David Drozdik

Always great service from Byers, thank you! | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ 2409mm

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5/9/2023 12:00:00 AM | Google

★★★★★ Michael Ratliff

Verified purchase and highly recommended. | Read Full Review

5/9/2023 12:00:00 AM | Google

★★★★★ Donald Damron

Outstanding car car and service. | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Emily H

We had a wonderful experience at Byers Volkswagen thanks to Tom Isaac! He was incredibly knowledgeable & willing to go the extra mile for his clients. It was by far the best dealership experience we have ever had. If you stop in be sure to ask for Tom, he’s the best in the business! | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Shenika

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5/8/2023 12:00:00 AM | Google

★★★★★ Soham Changani

Great service and staff, a little expensive in my opinion. | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Gary Perella

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5/8/2023 12:00:00 AM | Google

★★★★★ Gary Hamm

I visited Byers Porsche for the first time and it was a very positive experience. It was very easy to find and enter the service area. Emily greeted me upon entering the service ate and answered all of questions and concerns. Even though I didn’t have an appointment, they took care of my issues and got me on my way very quickly. High | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ James Henderson

The Service Managers and Techs at Byers are terrific. My car was carefully inspected and all issues identified/fixed. Even better, car was cleaned, waxed and delivered to me in A+ condition. Great service. Followup call to assess my satisfaction was made. Solid service + top notch customer care. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ ROSS ESPOSITO

Excellent service, probably the best I’ve received in a long time. Thanks for the help Tim. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Elaine Gore

Such a huge help no matter what the issue, even if it’s small. The staff is super friendly and help you understand what was going on with your car. Providing Lyfts home and back is an added plus! | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Merle Miller

Excellent service, excellent, professional service writer (Bob Cundiff) all around good experience. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Carla Adams

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5/5/2023 12:00:00 AM | Google

★★★★★ Sophia Solesbee

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5/4/2023 12:00:00 AM | Google

★★★★★ Justin Deere

Noah was excellent salesman! Hassle free and superb buying experience! Highly recommended!!! | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ Misti Spires

I love Byers!! They text you updates and are very flexible!! | Read Full Review