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Byers Volkswagen

Byers Volkswagen

★★★★★(608)read reviews
401 N Hamilton Rd, Columbus, OH 43213
(614) 986-3257 Ask About Our Service Specials!
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Service Offers

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    $37.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $29.95 Off Spring Service Special*Click Here for Details
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    $7.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $120 Oil and Filter Service*Click Here for Details
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    $17.50 Off Genuine VW Battery and Installation*Click Here for Details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $27.50 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed
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From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Meliana Desil
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Lyle Steinhaus
    Byers Volkswagen is hands down the best dealership in Columbus. Service: I took my MK6 GTI to multiple dealerships around Columbus chasing a vibration issue, and they were the only ones who actually solved it. They cross-referenced a recall from a Volkswagen CC related to a subframe bushing repair—something no one else caught. That | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ L Johnson
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Spieldenner
    I appreciated how quick the service team was to inform me of any updates while working on my vehicle. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Architect Azmath
    The experience at VW Byers was exceptionally positive and efficient. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Dalton Curtis
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    3/23/2026 12:00:00 AM | Google
  • ★★★★★ derek schauer
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ E Banks
    Bobby was amazing. He walked me through step-by-step the repairs that they completed on my vehicle. I was very satisfied when I left buyers imports Volkswagen. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ B.J Ayele
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Murphy
    Very responsive, courteous and helpful | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Taryn Hall
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    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Davis
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    3/19/2026 12:00:00 AM | Google
  • ★★★★★ L Johnson
    Excellent service and I will recommend them to all my friends. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ john Denney
    Just had first recommended service completed on my Volkswagen Tiguan. Great experience. Jake, and the service tech answered all concerns and questions. Very friendly and efficient. Thank you. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Sandi HUDACK-TEDESCHI
    ALWAYS 100% customer service! I will continue to give Byers my business with service and future purchases | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ M Spires
    Very thorough. I made an appointment for service. Good communication. Not cheap. Overall good service. They took a video of my car and told what additional service it needed. That was cool. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Zach Detty
    Great customer service, again! Cameron explained all services and suggested other maintenance that was recommended! Great staff from start to finish! Cameron also went over everything that was done during my visit. Jake Grant has always provided excellent customer service and consistent communication! Thank you! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Danelle Elkins
    Don't buy from here. Don't buy a Volkswagen. They are junk. We've been in and out of this dealership since we bought the Tiguan brand new in 2019. We've had multiple issues with it but the AC has been out for 3 years. Taken in while still under warranty and never fixed properly. Now that it is out of warranty, it can be fixed on our | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Brian Bourland
    ?I recently had the pleasure of working with Cameron Cuckler, and I cannot recommend his services highly enough. From start to finish, the experience was seamless and stress-free. ?Cameron is an absolute professional. He is incredibly knowledgeable about the technical aspects of the vehicle and took the time to explain everything in | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Carissa Tosi
    Jeff in VW service is amazing! Appreciate his clear communication and knowledge. Thank you Jeff! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Victor Juarez
    Great service! Great staff! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Smith
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    3/14/2026 12:00:00 AM | Google
  • ★★★★★ NANA NUAMAH
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Amy G
    Paul was fantastic to work with. He was professional, knowledgeable, and very easy to work with throughout the entire process. Paul took the time to answer my questions, kept everything straightforward, and made the whole purchase feel simple and stress-free. There was no pressure, just clear communication and genuine help every ste | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Read
    Ask for Bobby in Service, as he’s a pleasure to work with. We followed him from another VW dealership on the other side of town. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ J Elkins
    Friendly, and fast. Great customer service, and service team. Best place to take your VW for anything!! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Michael Ciampolillo
    Price for tire repair wasn’t good. The proper repair involves tire dismounting and patching from the inside ($30). The nail location did not allow for a patch repair and I was offered the traditional plug repair. But I was shocked when they quoted $35! for the plug repair! OMG! They must’ve made up for time spent evaluating? I was th | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Weston
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    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Martin Raupple
    Bobby always takes care of me and I appreciate that relationship! The Atlas is running perfectly and the detail job is on point! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Myers
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    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Jason Farris
    Great service and communication | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Mike Hayes
    Excellent service. Top of the line professionalism across the board. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Tony Theile
    Cameron has always treated us well! He’s courteous, helpful and thorough. Finds ways to get us a discount. Much appreciated! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ JonMcWhite
    We took our nearly 18 year old Jetta to be serviced at routine maintenance time but it also had developed a rear end vibration, mostly noticed at or after braking. Turns out we needed rear brakes as one caliper had frozen and completely ruined the pads on that side. The vacuum pump also had cracked and was leaking some oil. That was | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ chris danchisen
    Taking my car to this dealership was a great experience. Service advisor, let my know any additional services that might need attention but didn’t press the issue if I didn’t want to do them. Will be taking my car back again. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Bob Wilcher
    First time at Byers VW service. Bobby Cundiff (service advisor) was great - made transaction smooth. Friendly, knowledgable guy. 5 stars for him and Byers VW service | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Mohammed Adem
    I had an awesome experience at Byers Volkswagen! The team was very professional and friendly. They took great care of my car — repaired the tires quickly, replaced the gaskets efficiently, and even helped with new keys. Everything was done smoothly and with great attention to detail. I really appreciate their excellent service and hi | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Bogner
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ John Alton
    Great experience at Byers VW. Very knowledgeable and professional - no high pressure. I highly recommend Byers Imports on S. Hamilton Rd. in Columbus. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Brandy Steel
    Excellent customer service | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Kate Servick
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    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Ackman
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    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Tammie Yancey
    Brad was my salesman and he was very friendly, respectful, and did not pressure me to buy. He was patient as I made my decision. The car is quality so I would also recommend going ro Byers Volkswagen for a used car. Ask for Brad | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ theodor olsson
    | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ James McDonald
    The Byers VW Automotive Service Department has always been our go to service provider for a number of our VW vehicles. Their work and professionalism from the service writers to the mechanics is unsurpassed. I wouldn't go anywhere else to service my vehicle. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Chelson Rico Francois
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    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Jocelyn Wolfe
    Very friendly, thorough, supportive staff, nice amenities while waiting in facility for services, prompt with responses via text and calls with questions before and after appointment, thank you for working with me! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Cinthia Feliz
    Great service Great customer service Great communication | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Ebony Davis
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    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Darla Wagner
    Until now, I’d would’ve rated this higher however I’m big on follow through! I’m still waiting for a follow up regarding if my oil was topped off with my vacuum pump replacement. It was not noted on my paperwork so I called Bobby and asked. He said he’d texted me back yesterday but hasn’t as of this response. There’s a 2300 mile diff | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Tara McCracken
    Customer service from every department is top notch. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ evan Meckstroth
    Always great service and very punctual. They are very professional and handle my vehicle with care. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Cory Humphreys
    Helpful staff and pleasant to work with. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Heather Pickerrell
    Always friendly service and keep me updated | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Rafael Rodriguez
    Excellent service, the staff were very attentive. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ry Donohoe
    Excellent service as always. Helpful and friendly. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Frank Lane
    It was a very good experience.Jared Orders was very helpful low key and polite. He made the whole process easy. It’s the easiest and least stressful car purchase I have ever made. Frank Lane | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Zee
    Bobby and everyone else who helped me at this location were great! They did a great job after running into further issues with my car. It's driving beautifully now! | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Rand Ponting
    Byers VW service team always provides exceptional service to my Alltrack as well as me personally. Keep up the great work. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Solar Hong
    | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Sylmaria Warmack
    Brad was an amazing sales man. He was patient, knowledgeable and available to answer any questions as I considered my purchase. The location was easy to find, clean and they cultivated a safe waiting area. | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Madison Gregorio
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Christa Sims
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Biggdaddykaighn
    Great communication about issues and pricing! Best VW dealer in Ohio, hands down. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ John Honabarger
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Arturo Salazar
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Doug Blair
    Excellent service and attention to my needs. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Paul
    Bought a new 2025 Taos. Knowledgeable sales staff and the process was super quick and smooth | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Angela Smith
    Best VW service department in town. Knowledgeable, friendly, professional, thorough. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Brandie Bronston Houpe
    Always have good interactions with everyone at Byers VW!!! | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Kathy C
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Adrienne Romane
    Quick and easy. Couldn’t have asked for more. I got a great deal and great service and I didn’t even have an appointment. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Erik Kelley
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Joey McAlexander
    I've been going here for almost 15 years. It's hit or miss. They generally do a good job at what they're fixing - but the last 3 consecutive times that I've had service, I got home to discover some new problem with the car that didn't exist when I brought it in. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Tanya Thomas
    Unfortunately, I have been to the service department every month since I bought my used tigan. However, they take care of the problems that are under warranty | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Carol Puhlmann
    I made a service appt for noon. When I got there they said the service people were going to lunch so they would probably start the car at 1pm. Why have a noon appt available if no one is there. For oil change and windshield wipers...it was finished at 3pm | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Surace
    It was wonderful! | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ kwesi aidoo
    | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Spangler
    Informative, efficient and polite. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Autumn Smith
    | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Sally Shumaker
    Friendly, knowledgeable staff. Car was ready earlier than they said. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Larry Hoy
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    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Daryl Phillips
    As always the service staff were spectacular in every way (listening, checking, explaining, demonstrating). We’ve been doing business with Byers since 2018 and have never been disappointed. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ C Baker
    I couldn’t be more pleased with all of those who helped me with my recent service appointment! | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Jason Piatt
    Everything was timely and accurate. Very good customer service | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Marcus Tweed
    Went in expecting to have to get brakes with other services done for my 40-45k mileage and came out pleasantly surprised! They let me know my brakes are just squeaky and won't need replaced for a long time! Got other servicing done and had a video update from the mechanic pointing out what he believed was the squealing. Definitely wo | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Darrell Fawcett
    Wonderful vehicle purchase experience. Salesman was very pleasant, knowledgeable and responsive. Finance person was also pleasant and respectful. Service manager was courteous and knowledgeable. Will tell my family and friends about my experience. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Drew
    Awesome people very professional and friendly! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Tim Barber
    Great experience buying a CPO Volkswagen from Jared. Thanks for all your help. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Sienna Angove
    | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ petebeaver
    I was looking to trade in my 2016 Audi Q5 and had been looking at the Jetta’s on the Byers Volkswagen website. I filled out an information request online and I was quickly contacted by Don Moss. We conversed via email and text and scheduled a time for my appointment to meet with him. I showed up at the dealership and Don had the 2019 | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Victor Stover
    It went well and we feel that the process was better than most. No issues with dealership or salesman. We are experience car buyers so we know what to expect. We didn’t feel like there was any nonsense. Everything seemed to be straightforward. We appreciated that. The saving on our 2025 Taos were significant and our trade-in was with | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ LeAnn King
    My Tiguan needed to return to the dealership/service department due to a recall. The service department technician was very friendly, courteous, and knowledgeable about what needed to be completed. He explained what needed to be done in terms that I could understand. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ David Kling Jr.
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    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Kent Rigsby
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    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Michael Ratliff
    Verified purchase and highly recommended. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Tuyishime
    Choosing byers to be the place to service my VW . especially this location it is The best decision I've ever made. great place, great people, the excellent customer services and professionalism here is outstanding. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Michael Roussopoulos
    Always great customer service and they make me feel like the only customer there. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Dale Frazier
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jon Huffman
    I’ve had my vehicle there several times. Each time I received great service. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ James Darrough
    | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Eric Turner
    We had the privilege of working with Sales Consultant Brad Bishop at Byers Volkswagen in Columbus, Ohio. Brad is a Blessing! His professionalism, knowledge, efficiency, kindness, and humor is beyond measure. He went above and beyond to answer our questions and make us comfortable. We purchased two 2026 Tiguan VW R Line Turbos from By | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Cyler Caldwell
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ericka White
    Byers Volkswagen provides great service, accommodations in their waiting area, and customer service! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Talor Dawn
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    1/25/2026 12:00:00 AM | Google
  • ★★★★★ K Legg
    Always a great experience at Buyers! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Leo Wheeler
    Totally satisfied in every aspect. Friendly staff very helpful very fair price plus the veterans discount totally awesome we'll definitely go again | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Henthorne
    Very polite, professional and accommodating. I was able to make an appointment for the day after Christmas! Can’t say the same for Germain VW! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jen Tu
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Tristan Wright
    Brad Bishop was super personable, easy going, and made The whole process super easy for us. Thanks, Brad! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Valor Burkhead
    Reliable service and communication! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Frank Kocab
    Annual maintenance and tire rotation was great | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Hogan
    I.was pleased by the work done by the Service Department staff. They were efficient, courteous and straightforward. Will choose Byers in the future over the VW dealership I used in the past. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Miller
    Jared made the whole car buying and trade-in process easy and hassle-free. Everything was straightforward, communication was clear, and I felt like I got a fair deal. Overall a smooth experience and I would definitely recommend working with him. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie P.
    Great service, friendly staff, and clean facilities. I love that they offer free Lyft rides and send videos of their inspections (usually). I had received videos the past two visits, but didn’t for this last one for some reason, so I’m hoping they’re not discontinuing that. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Sarai Cooper
    They guys a Byers are always so nice and very helpful. Service is always a 10/10! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jennie Schott
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Josh Buell
    Brad Bishop made the entire process extremely easy and stress-free. His quick communication and attention to detail allowed us to complete many of the steps ahead of time, which saved me a significant amount of time at the dealership. I truly appreciated how smooth and efficient he made the experience. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Scott Rucker
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Nate Keller
    Service team is always great! We continue to return to Byers because of the great people and quality service. The detailing package was excellent. It was like a new car! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ H H
    Great service Paul went over and beyond what I asked for and helped me get a good deal. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Harris
    The staff was very professional, attentive, and informative. Although I might not agree with some of their pricing policies I understand its not a charity its a business first and foremost. So I understand why I had to pay for something that didnt fix my vehicle and I knew the risk. None the less it was appreciated that it was attemp | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ashton
    A very positive car buying experience! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Armando Flores
    Byers provided a very good service, the facility is good and friendly to work while waiting for the car to be ready. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Holsapple
    Friendly and educated staff. Was able to answer all my questions when transitioning from a gas to an electric vehicle. Also gave me a great price for my trade in! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Tara Ryan-Gallagher
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Alexander Pantsov
    Excellent! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Lacy DeMastry
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Bloebaum
    Excellent service | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ ellen hoover
    Service department is efficient and kept me posted. Plus they offer a ride home by Lyft. That’s so handy! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Michael Gilligan
    Good communication and efficient service! I’m grateful that you’ve kept my GTI in good shape with annual review! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Mark Angle
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Murphy
    I’m always taken care of! 10/10 customer service! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ John Reehil
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Lori Hanson
    I was so impressed with all of the staff and service from my recent visit! I was from out of town and they worked me into the schedule to get me back on the road. It started with the fact that they answered the phone and I was able to explain my situation and they worked it out. 3 days later and I have still not received a call from | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Dylan Harper
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Mark Dunaway
    Excellent service. Outstanding service advisor! Diagnosed the cause of my issue, ordered parts, and we'll complete the service repair when the parts arrive early next week. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ todd hildreth
    Very professional and quick service | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Heather Dhume
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Nicol
    Rob was a great point of sale person in the Service department. Very kind, friendly, and definitely five-star worthy :) | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ James Tangeman
    Brad Bishob was our salesman he was quick very efficient and friendly. He answered all of our questions and we bought the car. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Nicole McCullar
    Great service, never disappoint, I Iove the video they send that shows what’s wrong with your vehicle. With an appointment they get you in and out fast. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Karen anderson
    Always a very courteous and friendly staff. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Ebrima Williams
    Bruce is an exceptional professional | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Bill Sternberg
    I absolutely LOVE Byers dealership and service! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Dan Jereb
    Service was transparent & prompt. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jamaco C5
    2nd vehicle purchase. Smooth transaction as always. Upfront and honest | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Brian Powell
    | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Nick Roberts
    Great Service | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Jeremiah Agyemang
    I had a great Customer Service Experience with John. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Attorjman B
    Great service | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Deanglene Guyton
    Came here to get my battery replaced and the next day the engine light came on. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Alya
    overpriced. normal items price time 2. bulb cost 15$ they charge 45$ $1,570.37 for “thermostat housing and intake gasket” which costs around 800$ I paid exactly double of what it should have cost Unacceptable | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ M Lytle
    Watch your receipts closely, they like to slip in services you didn’t ask to be completed. | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Meta Brown
    Fixed everything, including my weird driver assist & cruise control problems! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Garee
    Things went well | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Perry
    Great service, clear and accurate communication and car ready when promised. Comfortable area to sit while waiting. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Guy Williams
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Conlan
    Always great service! I’ve been a customer since 2013 and always enjoy taking my cars in for maintenance! Everyone is so friendly. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott Cramblett
    Outstanding service and communication! Highly recommend!!! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Candy Chattin
    Service department was great | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Edward Daniher
    The salesman was very helpful. The finance manager was straightforward and helpful and showed patience by answering all my questions. It was a positive experience and I got the SUV I wanted at what I believe was a reasonable price | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Mark Mott
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Marilee Seegers
    Friendly employees greet you when you arrive at Byers. I connected with the salesman who reached out to me a few months ago. He patiently listened to me and heard what I was hoping to get at this dealership. We made a deal with both sides compromising a little. Hope you give Byers an opportunity to meet your vehicle needs. I love my | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Willis
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Angela O'Malley
    Byers VW is a great car dealer. They worked within my budget successfully. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Darcy Sheets-Spangler
    Service experience is always perfect with Cameron | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ R Lance Shook
    If you go to Byers Volkswagen on Hamilton Rd you won’t be disappointed!!! Ask for Brad!!! Best dude ever!! I walked thru the door and he immediately made me feel welcomed!! Zero pressure to buy!! Just professional hospitality and genuine chemistry!!! And then after the gracious independent test drive, the VW sells itself!!! They made | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Terri Johnston
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Seana Caldwell
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Smith Mitchell
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Ameer White
    I love Byers Volkswagen, always friendly service and a clean and comfortable environment. Bobby my service tech was great, very helpful and accommodating | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Chin Richardson
    As always, outstanding 5 star service from the Byers Volkswagen team. Cameron was amazing. He greeted me at my arrival and kept me up to date on my car’s service all the way til he walked me to my car when it was complete. I’m a consistently satisfied customer. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Gerhart
    Easy to schedule appointment. The details of the repairs were clear. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Susan Wilson
    Very knowledgeable and courteous | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Keary Sorgini
    Brad was patient, understanding and made sure he met my needs. Not a pushy sales environment. I highly recommend! Thank you for your help finding a car I love! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Victor Atwood
    On time; no waiting. Oil change and tire rotation finished in 1 1/2 hours. Great just b. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Luke Horsfall
    Provided quick and easy service. I took my car in for an oil change and tire rotation. They told me that my tire trim was wearing even and I didn’t need the rotation which I appreciate as many other places would have just did it anyway. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Stein
    Another fabulous experience working with the team at Byers VW. Great staff and nice waiting area. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Jimbojackson Murray
    When in on a Saturday dreading the buying process but they made it quite simple and smooth. I got a great VW for a great price with no pressure all through the process. Jared my salesman actually knew a lot about the the car I was interested in (trim, features etc..) I find that fairly rare in my experience. Overall every bit of the | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristine Hayes
    We recently purchased a VW Taos and had an excellent experience with our sales agent, Brad. The process went smoothly and I didn't once feel hassled or pressured. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Ray
    Thank you so much | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Robert Finley
    I had great experience with Byers Volkswagen service! I have an older rare Phaeton with difficult to source parts. I cannot thank the team at Byers Volkswagen enough for their persistence and care to find a solution to complex repair. They took a personal interest and the service technician, Connor took great pride in solving the is | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Yassmine S
    Had a really good experience buying my new Volkswagen!! Paul was so patient explaining the differences between the ones I was hesitant about. He let me test drive 3 different cars to decide. He walked me through the whole process with grace and a smile! I would definitely use him for my next buy! Thank you again Paul!! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ sinperuser-leo
    It been very good and straight forward | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Zach Leary
    Great atmosphere and great people! They answer any questions and are very polite. Amazing customer experience! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Larry Clemans
    Great buying experience at Byers Volkswagen. Wonderful experience working with Brad Bishop at the dealership. He was personable, polite and professional. He was quick to respond when we asked him to show us a particular vehicle, even going out onto the lot to retrieve the snow covered vehicle, then personally brushing the snow off. H | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Steven Hawk
    Prompt attention and service was efficient! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Luke Cannon
    I’m very satisfied with the service they did on my car, and how helpful they were throughout the process. Bruce and Jake were very communicative and helped make the experience pleasant. My car felt and looked like brand new after the detail, too. Thank you! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Church
    Always great service!! | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ David Schuetz
    Noah was very helpful and friendly .We felt very relaxed dealing with him. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Heather Miller
    Great experience purchasing my first VW. Highly recommend. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Priscilla Mullins
    I’ve been a Byers customer for almost 14 years. Bruce in the VW Service Center was top-notch! Very professional, friendly, and explained everything. Kept me posted throughout the 3 hrs as I worked in their comfortable waiting area. Plenty of outlets, chairs, tables, and snacks. Super, thorough service at a reasonable price. Appreciat | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Doug Schilling
    Did great work, very friendly and kept us informed on progress. Repair took longer than expected. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Evan Doss
    They assisted professionally and timely. But with such an expensive repair, I thought I could get a small discount or swag. But they declined or refused to answer. That could be better. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ M H
    It would be nice to have more proactive engagement from your service department as to the status of my vehicle repair. I seem to have to call to find out what is going on, otherwise I just have to guess. Mind that this is the end of the day. Not asking for an hourly update. Just need to trust that I'll know when it's done so I can | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Katie Colburn
    The wait time in your service department for a simple recall on 11/28/25 was JUST shy of 3 hours. When I made the appointment AND when I arrived, I confirmed how long it would take. Your service counter assured me it was simple and would “take less than an hour”….2.5 hours later….with NO communication. That frankly, would have made | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ John Wissenbach
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Tee & Bee’s Baskets
    Every experience has been great. Recently had a big service that was needed. & like always Bobby has exceeded expectations. Bobby is literally Great. Thank you for your exceptional customer service. He really makes things less stressful. Volkswagen on N. Hamilton in columbus ohio . HIGHLY RECOMMENDED | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Danielle
    My experience with Volkswagen service department was awesome. Bobby took his time to help me understand the issues with my Atlas. He also took into account I had deadlines and needed to be back for a job. He gave me updates about the progress and the car repairs were done exactly when predicted. The car wash was also a great touch. T | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Ben Geary
    Great communication and great service! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Evan Gibson
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Combs Jr
    I had a great experience at Byers VW — the team was prompt, professional, and provided excellent customer service from start to finish. They took care of my vehicle quickly, explained everything clearly, and even scheduled the additional work I needed for next week. To top it off, they washed my car before returning it! I truly appre | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Janise
    First time they’re very impressive | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Jim Britton
    I had a front turn signal bulb go out while visiting Columbus this past weekend. Called Byers VW and the service department fit the car in on Friday morning. A replacement bulb, complimentary 14 point inspection, and complimentary car wash...all completed within about an hours time. Thank you Byers WV, and especially Bruce and Cam | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ William Mohrman
    Great | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dean Markle
    Everything went well. All initial maintenance, recall and warranty work were honored and timely completed. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Staci Ailes
    Amazing customer service. Everyone is so helpful to find the right fit for you. I would recommend them every time. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristan Robertson
    The entire process was fantastic! Noah was absolutely a gem, he was so kind and made us feel comfortable. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Laura B
    Super easy to work with. Knowledgeable and very friendly! Will be back for our next car! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Doug Crawford
    Service was great. Couldn’t ask for better.??Cappuccino coffee maker didn’t work | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Marko Gittens II
    Great explanation of their process, what issues the car was having. Actually had the part faster than their initial estimate, and provided transportation while I waited for it to be fixed. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Window Tint Solutions
    Had a great experience purchasing my son a new vehicle from here. ! We couldn’t be happier! No pressure sales and Brad was very helpful during this quick and easy process. Would definitely recommend Byers to anyone looking for a new vehicle! Thanks to Brad Bishop and Rachel Parman! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Sean Langan
    Very responsive and communicated everything very well for my car’s service | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Maria Vazquez
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Adalbert Bitz
    Excellent experience | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Yvette Mckinney
    The time of Service was not long and they should me every thing that was wrong on there screen which I really liked thank you | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Kinner
    Quick and easy service | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Alpha Diallo
    Bobby and Connor always taking good care of my Atlas and reason why I am a faithful customer to Byers. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Anne Davidson
    Time was less than anticipated. Transparent service. Car was washed and looked great! It's all true! Great place, people super. Car was shiny as gemstone! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Jack Witt
    Bobby and techs did a good job ?? The video explaining the issues is a nice touch. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Amber M
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Chansy
    I would highly recommend Byers service and repair. Especially Bobby Cundif. I have a pretty busy flight schedule and he's always been accommodating to my concerns and needs. He's also extremely knowledgeable about the GTI if you own one! He's helped me a lot with electrical issues that were covered under warranty. If you're ever the | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Pepin Kazadi
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Brad Miller
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Anshuman Mishra
    Very professional and thorough | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Sue Redd
    I’m a co-signer. Every person who has contacted me has been very nice and they have provided the correct information . | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Sandra D
    A really positive experience at the dealership, as always. The service dept is friendly and efficient | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dead_Dreadmore 1
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Jason Richter
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Shijie Chen
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Swanson
    We had a great experience at Byers VW with Jared Orders. Very quick and easy to work with! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Rich Bradburn
    it is always a pleasure at Byers !! Professional, Clean, Honest. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Carl Faller
    I appreciate the Service Technicians at Byers VW. They are extremely conscientious and are able to provide explanations with regards to work done on your car. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Pat Davis
    Very friendly and professional. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Haileigh Stanton
    Byers VW, particularly Noah Miller, was very helpful during the whole process. He listened to what I wanted and what I felt comfortable which made me feel in control the whole time. Would recommend! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Nick Teague
    Stopped in recently suspecting issue might be covered under warranty—no hassle, no upselling, just handled quickly and professionally. All the service reps I’ve worked with have been polite, straightforward, and easy to deal with. Really appreciate that level of consistency. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Joe
    So far, I have always had friendly, fair service! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Gore
    Such a huge help no matter what the issue, even if it’s small. The staff is super friendly and help you understand what was going on with your car. Providing Lyfts home and back is an added plus! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Gbenga Sholesi
    From drop off while waiting to pick up, the experience was great. The service rep was very cordial and my sales petson introduced some new cars that caught my attention. Great job all round. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Alison Yeager
    We had a great experience with Noah today. Purchased a new Golf R. Noah was a true professional. Upfront. Helpful. Knowledgeable. He made the process enjoyable. Thank you!!! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Alexander
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Melchionno
    My appointment was scheduled in a timely manner. I was greeted by a service dept person as soon as I drove in. All details were explained. I am always pleased with the service at Byers VW | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Martin Raupple
    Bobby and the team are amazing! The Atlas feels brand new! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Macy Hart
    Brad was very helpful and made this quick and easy! Love my car thanks so mucho! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dell Moller
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Floyd Morales
    This dealership is amazing. They gave me a multi-point inspection sen me a video of them doing it. First time there was an awesome experience. Definitely going back again. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ David Oliva
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael McDevitt
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Marilyn Coffey
    It was great | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Marsha Coffey
    Good experience, salesman was very polite and most helpful along with the Sales manager The showroom is quite comfortable and the buying process wasn't extremely long.I appreciated there was no high pressure involved | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Trisha Wahl
    Did not appreciate trying to up-sell me on services that I didn't need. Telling me my vehicle needed IMMEDIATE ATTENTION on these items. 1. Windshield wipers need replaced at a cost of over $51 - my wipers were fine. In fact it was pouring down rain when I left the dealersip and wipers worked perfectly. 2. Need 120,000 mile service ( | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Darren Scheu
    Great service…slight misunderstanding when dropping of vehicle, but more than made up for it…very satisfied with the entire experience and the maintenances performed!!! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ John Johnson
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Ringwalske
    Jake and his team are always very accommodating. The crew at Byers are to notch!! Bobby Cundiff is very detail oriented and took excellent care in handling the service of my vehicle. I would recommend Byers with the purchase and service. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Steve Serrano
    This is my 4th VW at Byers VW. Always the best customer service, from the sales staff to service and the finance staff. Thanks for a great experience, see you for my next car as well | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Tom Marsh
    No pressure sales and the right vehicle in stock. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Bert Perkins III
    Don was very helpful and knowledgeable about the car that I purchased. Tony clearly explained the financing. Both gentlemen made a terrible situation a great experience! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ GRABDATACADEMY
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeremiah Hight
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Katie Koogler
    Super easy process. Jared was great to work with. Would definitely buy from here again! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jacquie DeRue
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Freddie Ritchea
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristy Christenson
    These guys are top notch! They will give you the best price, and make sure you’re ride looks like new. My purchase was seamless! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Southern
    Every department is AMAZING! We have bought a car here, had other cars serviced here and bought parts here! Each and every time the staff never disappoint and do a great job! We absolutely love Byers VW! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Steven ONeill
    Outstanding service!! Well informed about the work being done!! Excellent experience | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Colin Benson
    Solid experience purchasing. Dealer did give me top dollar for my trade, they beat out the three other quotes I had from other dealerships. I felt the negotiations were fair and they were very willing to help me get to where I needed things to be. Out of all the cars I’ve bought (toyota, Honda, and ford) Volkswagen has been the one o | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Tom Kneeland
    Fast, friendly, and painless | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Owen Delmore
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Roni Moore
    We hadn’t purchased a car for 12 years, but Paul S made it easy. No pressure, answered all our questions, very friendly.. Heath, the finance guy was very good at explaining the numbers and honestly answering our questions about different packages. The crazy part was when I couldn’t find the keys to our existing car that we weren’t t | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ James Sullivan
    Very friendly, helpful and professional staff | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Adam Chen
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Alesha Jackson
    Amazing people to work with. Gave us different payment options so that was a plus. Around just a wonderful company. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Smith
    Good and friendly service. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Rich B.
    Very professional and courteous…thank you for your support | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Leighton Toney
    My trunk wouldn’t open, it was only the valet switch, they fixed it with no charge! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ April Nicole
    Always a great experience when I’ve brought in my car for service. They are efficient and friendly to work with | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jason Mitchell
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Cody Schmelzer
    Great service...... every time | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristen G
    Exceptional service from the service department and the technician. The diagnostic provided video to tell me any issues currently going on with my vehicle and Jeff with the service desk explained everything. Definitely will be back | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jayden Stewart
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ wanda pankey
    I enjoyed my visit and the technician was right on point with my issue thank you very much | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Courtney Zullo
    Always great experience with Byers - this time with service and help with re-powder coating a damaged wheel (curb rash). Thank you! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Shawn
    I received exceptional service from Byers Volkswagen in regards to service that I needed on my 2024 Jetta. Jake was the Service Representative that provided support to me. He went above and beyond to help me through the process. I am very grateful for Jake and the service he provided to me. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Ler Cameron
    Excellent service and communication! Thanks again guys! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Johann Martinez
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Riewald
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jill Ovies
    The service department team is always helpful and efficient | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jim Deuschle
    Evan made the buying experience so easy.....I would recommend Byers to anyone | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Brown
    This is our second experience buying from Byers. First Subaru, and now Volkswagen. We could not be happier with each buying experience. The level of transparency and professionalism at Byers is unlike any car dealership I’ve experienced. No pushy sales tactics, only courtesy and assistance from start to finish. Could not recommend th | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Henrie
    Had an issue after my yearly servicing and Jake Grant took my car and had the horn replaced… It’s painful and dangerous not to have a working horn Thanks Byers…on our 7th VW vehicle in 7 years !!! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Pierre Mboudi
    It always a pleasure to get service at Byers Volkswagen, and Mr. Jeff took real good care of me! | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ ana moore
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Connie Weimer
    This was the absolute best buying experience I've had at ANY dealership!! No high pressure sales or BS about warranties. Everyone was helpful and friendly, ready to answer all my questions and explain what I didn't understand completely. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Elsa Ramirez
    Cameron was super helpful and informative, glad they could fit me in after I found a bolt in my tire. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Johnson
    Very good experience, no problems, work completed in a timely manner | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Nagle
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ david tetzloff
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    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Smalls
    Great experience. Quick and painless financing and friendly helpful salesmen. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ vanessa Banks
    The service was great. Everything was complete in a timely manner. Addiction to services done, I was advised of further servicing to keep my car in good condition | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Corbin
    Buyers VW was quick and did a great job getting me in and out with great service. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ steve gray
    The service was great, Bobby Caudill was very clear and helpful and an excellent communicator. Thanks | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Wood
    Good experience. Friendly service | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Mike Ciak
    Easy scheduling. Fast service. Courteous. Cost was more than I expected. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ melanie payton
    I was frustrated with the service this time. I dropped off my car to the dealership on Sunday evening and didn’t get it back until Thursday end of day. I had an oil change done and a starter replaced . I also had to touch base a few more times with the rep this time to see where they were at in the process. I didn’t expect for them | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Chanelle Coulon
    I had a really disappointing experience with this car service. The staff seemed disorganized and unconcerned about the delay in my appointment. Upon arrival I was told 1-2 hours — I ended up waiting over 3 hours. Overall, terrible communication, lack of professionalism, and poor customer care. I won’t be coming back and wouldn’t r | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Christina Greenwood
    Bobby made my experience fast and easy! | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Evan Meckstroth
    Great service and always responsive. Bruce will take good care of you! They got me in right away, and even suggested that I do some work ahead of time so I don’t have to waste more time at the dealer later. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Qusai takruri
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ amanda vranak
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ kyla paul
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ alice yu
    Very good | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Deaterla
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Ishmael
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Teresa B
    Great service staff Cameron and Jake very efficient and professional ?? | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ bernadette donovan
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Nedeltchev
    Excellent service! Appreciated the patience to the specifics to my case. Would definitely recommend it ?? | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Jared Gregoire
    Very professional and knowledgeable. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Toni Leake
    My service advisor, Bruce Ford was very helpful and courteous. My part wasn't available, but was ordered under my warranty. Service will be completed upon its arrival. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Massinissa Sadi
    Amazing service. Nice people. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Cheri Friedman
    Timely, professional. Friendly. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Saengsouri Xaykosy
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ zach becker
    Great customer service, efficient and great communication throughout. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Helen Maynard
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Julie Schmitt
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ DJH
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Anthony de Angelo
    Update: After bringing my vehicle back to Byers VW, I am feeling much better about my situation. The service team took my concerns seriously and did a thorough evaluation to ensure their work was of the highest quality. It turns out, the transmission flush I had done at Byers revealed some underlying issues with a service I had done | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Beery
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Brawley
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Tony Jones
    Great service! Thanks | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Sabo
    Update - Just went in for my 2 year servicing. The service department is very professional, explained everything they were doing, and did it in a very timely manner. If you are planning on buying or leasing a VW, I still highly recommending looking here first. I will definitely continue to get my Jetta serviced here moving forward. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Will Mooney
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Maria Rosenthal
    Great service from Bobby Cundiff, easy to schedule and all on time and as quoted. Helpful advice to keep my Alltrack going. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ David Hughes
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Karla Muzi
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Darith Vay
    Good service | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Matzat
    Great service as always! | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Li Mo Nee
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Mike Sweeney
    The service dept. at Byers VW are head and shoulders above any dealer I have ever worked with!! Jake the manager is the model of what a service manger should be!! | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Ken Welty
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Charles Tonner
    Excellent, professional service. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Kenyon Dulaney
    Great service, fast and professional as always. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Dana Fryer
    Great communication and customer service! | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Leffel
    Great customer service and great work. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Chrissy Robinson
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Wyss
    Awesome customer service. I worked with Sean and he was absolutely wonderful. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Malcolm Gonzalez
    I usually go to the dealership in Dublin. I’ll just say this is the first time I write a review. Price of job bs what was quoted 5 stars, cleanliness 5 stars, timing/ length of job 5 stars, customer service, 5 stars. If you’re rating them anything lower than 3 stars, you’re the problem not them. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ O Hagen
    Great job on the oil change, tire rotation and inspection! My only complaint is why have a tech remove cabin and air filters to show they need replaced, then tell the customer each replacement costs $70.00? The filters cost $25 /$20. Since you have already built in time to inspect why not charge less for the filters & speed up the pr | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Todd
    Service was good and my repairs were good but they returned my car to me dirty. There was black dirt on the body of the car and the doors and handles. They didn't wash the car and it wasn't raining or any reason not to wash it before I picked it up. This is the first time this has ever happened. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Reid
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    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Zura
    I was greeted as soon as I walked in and promptly helped. It was smooth sailing from beginning to end. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Anthony James
    Thank you for the repairs I was unaware of. Every experience I've had with Byers has been one of professionalism. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ yolanda moorman
    Excellent customer service. Don Moss was very friendly and helpful finishing my purchase. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ M Spires
    Very thorough. I made an appointment for service. 2+ hours for an oil change and tire rotation is way too long. Overall good service. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Eric
    They did great work and offered Military discounts | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Sally Bennett
    On previous days I had always felt respected and appreciated. But this time, they insisted on being paid for parts in advance or they would cancel my appointment. I’ve always kept appointments and always paid in full the day of repairs in the past. I feel insulted at this new approach to service. And they asked for this review before | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Carla King
    Excellent customer service care! Mrs. Carla King-Stokes | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Judy Rowland
    I find Cost for an annual check ups to Be very high and quotes on repair need to be checked out with other providers before continuing with BYERS | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Terri Relyea
    Great customer service and very happy with their work ! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Tom Simons
    I had a great experience at Byers. I purchased a used vehicle and Derek was extremely helpful. Had the cars we were interested in ready for a test drive and made the experience very pleasant. Heath Did a great job with the paperwork and had us out the door quickly. Highly recommend going to Byers. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ George Kohler
    I have relied on Byers VW to service my VWs for the past 23 years. Nothing but the best for my Bug. All necessary service was completed quickly and at a price less than expected. I also had my Bug detailed and it looks great! Almost like the day I drove it off the lot 10 years ago. Thanks guys! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Brian Barwick
    Great Job today by the Byers Team. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Logan Daniels
    Warranty service was quick and easy. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Damon Glenn
    Helpful in servicing my car and helping me to keep up with the service five stars to Vw service dept they were friendly informative and knowledgeable | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jon Bunker
    Timing and communication were above expectation. All maintenance was done as expected. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Beth Oprisch
    Professional, love the Lyft | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Story
    I made an appointment for an oil change, for my wheel to get fixed and a recall. Upon arrival, I was asked if I had less than 1/4 tank of gas. I did not. I was not told when I made the appointment that it needed to leave less than 1/4 tank of gas. They were unable to do the recall. Now I have to take time off work again or find time | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Angie Bedell
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Shane Chute
    Great, friendly service | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Donnita Tate
    Always great service. All the service advisors are attentive and knowledgeable. Only place I like to take my car because of the service. I am by n o means giving the prices give star… lol | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Kayleen Steele
    Love the easy process of getting car maintenance scheduled online. Also great communication throughout the time my car was being serviced. The complimentary Lyft service to take me to and from work while my car was being worked on was very much appreciated. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Groger
    Byers supported me with the maintenance plan when there were issues at other dealers. They are efficient with maintenance work and have a lot of space to work while waiting for your vehicle. Great to work with. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Leveland Taylor
    Great experience at Byers, they diagnosed and repaired the problem. The communication with the task was outstanding, he kept me in the loop from start to finish. I am very pleased with Byers Volkswagen service department. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Colin Rank
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Alonzo Lipscomb
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Davis
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Miranda Rodriguez
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Douglas Karel
    Very nice, pleasant and cooperative. They were up-front and didn’t present things other than the way they were | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Anmol Sidhu
    The best car-buying experience you are going to have. Noah was excellent. He was informative and efficient and the process was extremely smooth. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Maureen Hennessy
    Everyone was pleasant and helpful. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Steve B
    I had my Tiguan's annual maintenance done at Byers again and the service was great. Quick and courteous check in and a nice lounge area to wait. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ John Ross Dutton
    I had a great experience during hunt for and eventual purchase of my new Atlas. I reached out to Byers VW online to inquire about the price of a vehicle, they responded immediately and scheduled a test drive. The Atlas I thought I wanted didn’t meet my needs but Brian was great with finding one that did. The process was easy, fast an | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ ismael flores
    easy and fast | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Derek Hylton
    | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Chrystal Alexander
    I always receive great customer service. This time, my son traveled from college to get his oil change and had to be back to school for class at a specific time. As promised, the services were completed and my son made it back to his class on time! Thank you so much for years of reliable, great service. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Christina Minor
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Adam Giles
    Bruce has always been so friendly and helpful during my service appointments. I’ve been to other dealers, but Bruce and team are the best! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Carla J.
    People were very efficient and friendly | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Matt Flickinger
    This is the third car we’ve lease from Byers VW and from the salesman, Paul, and we cannot say enough great things about everyone at the dealership. Everyone is always very friendly and accommodating and Paul is super easy to work with. He is thorough when discussing the cars and very patient when we are making a decision. Would defi | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Eric Wilson
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Low
    As usual, service is as quick and the service customer service guys are nice and polite. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Julia Montie
    I had a great experience with Byers Volkswagen. They were very clear with their timeline and the work done on my car. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Mariah Lynn
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristopher Walker
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ tracey peyton
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Cuckler
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Bridget Oliver
    50k maintenance easy breezy - waited in their nice lounge, service didnt take too long car was ready by mid-morning, staff was friendly as always & very helpful when working thru add-ons based on inspection. Used to have car serviced in Dublin & so glad to have an option with a consistently better experience closer to home :) | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Paulita Lyons
    As a first time customer and owner of VW Beetle, the customer service was excellent. My representative Bobby was kind and friendly and offered his services to get the job done, even though this car was purchased from an out of town dealership. He went above and beyond to make sure the car was safe and satisfactory. The personal serv | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Aster Echols
    They've been pretty good for me here, I prefer Byer's over MAG for service for my Golf. Their team is pretty knowledgeable and friendly. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ AnDrew Kim
    Very quick and explained me everything I needed to make a decision. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Debi BAiley
    Great and very reliable service! I trust these folks at Byers and have had my cars serviced here for many years! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Davis
    I appreciate the service I received and will gladly tell anyone about my experiences while there | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Julie Becker
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Robertson
    great service! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Gurau
    They did a great job with my vehicle and the video inspection was so helpful!! Great experience and I plan on using them in the future. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Dominic
    clean place. knowledgable and polite staff. kinda pricey but worth it. theyre very thorough | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Najla Clark
    I recently purchased my VW Atlas from Byers and it was by far the easiest car purchase experience I have had. Jared and Heath were very helpful and patient with me and I love my new car! | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Tyler
    I recently purchased a 2021 VW ID.4 from Byers Volkswagen and had an excellent experience. Matt McIlvain was great to work with—knowledgeable, patient, and never pushy. He made the entire process smooth and stress-free, answering all my questions and making sure I felt confident with my purchase. The ID.4 has been everything I hoped | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ David Hairston
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Equus Ridge
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Charolett Whightsel
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jason Miller
    Oil change and check up service was speedy and without complication. But the person who drove it into the garage forgot to put down a floor mat which left my actual mats all oily, which is less safe to operate pedals on. Also, did they have to change every possible comfort setting on my seat? Just to drive it 20 meters? | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Saliba
    Service advisor and tech were informed of a possible leak in front driver side tire. When told vehicle service was completed I inquired about the leak. l was told no one knew anything about checking for leak. Tires had been rotated. I left after being informed to watch for a leak possibly in rear passenger side tire. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Alex Trebek
    Had to wait 6 weeks for a part for my car that is available at other VW dealerships within a 150 mile radius. I also got some unprofessional replies from the dealership when asking questions. Will not return to this dealership ever again. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Teddy Conn
    What a scam. Got a diagnostic test and they told me the battery needed replaced. Two other mechanics tested the battery and it tested fine. Paid $190 for nothing. Of course Byers wanted $420 for the battery replacement. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Bobbie Meyers
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Jammer Hiltner
    Bobby was informative and helpful. Great work! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Hughes
    It’s always a pleasure going to Byer’s VW for the annual checkup. Everyone is so professional, friendly and organized. Everything always goes smoothly and I enjoy having a coffee and watching Wimbledon for awhile! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Akeem Tinsley
    Service department were fantastic. Got my car back to me quickly with no issue whatsoever. Thank you | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ michael moore
    Great staff. No pressure sales tactics and transparent on all pricing, financing, and warranty options. Ask for Brad. Very professional, helpful, and personable. The rest of the staff was great too but Brad was our primary contact. Would recommend them to anyone looking for a VW. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Gonzales
    I was grateful I was able to get the battery for my 2019 Jetta replaced the same day I experienced issues with it. The service was excellent, the final cost was the same as the estimate and I was able to use the time waiting to get some work done. That sickening feeling when your car engine doesn’t turn over was fully transformed to | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Matt D
    I had an amazing experience at this location. The people were all awesome. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Jillian Bohme
    The car shopping experience at Byers VW was excellent. Every staff member I interacted with treated me with patience and respect. I never felt any pressure to purchase a vehicle, which earned my trust. Jared did a great job of following up every step of the way. I highly recommend this dealership. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ claire coker
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Ali Mohammad
    Just bought my 2025 VW Atlas from this dealership and had a great experience! Paul was professional, patient, and made the whole process smooth and stress-free. He answered all my questions and helped me find exactly what I was looking for. Highly recommend both Paul and the Byers! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Herbert Sinning
    Service was prompt. The staff was great | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Jay Schroeder
    Friendly and efficient. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Arcaro
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Freedman
    This was my first visit to the Byers Volkswagen service department and I will definitely return. After having a different dealer botch recall work on my 2024 ID.4, I needed to find a different option. Byers was accommodating to my schedule and even provided a free loaner. The service manager was proactive in his communications and th | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Cathryn Geppert
    Jay An entire service team did an excellent job of communicating what needed to be fixed on the jetta. The video before the service as well as the paperwork attached with payment Very helpful. We will continue to do business with Byers and trusted our vehicles with them for years.thank you ! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Robinson
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Carpenter
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Bennie Mitchell
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Quinn Shockley
    Byers always does great service work for my Jetta. They are thorough and quick and also do the work that is asked and call when additional services are recommended, but are not aggressive about it for sales. I have gone to them for years and will continue using them. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ R G
    Saved our vacation. Had a breakdown on a cross country road trip. Took the car in and they were able to assess what another mechanic was unable to do, with speed and accuracy. Bobby was extremely helpful and was able to get us transportation to and from our hotel and give us regular updates on the progress of the repairs. Thanks to | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelsey Skeen
    Great experience with Shane F. and his team, especially Rachel P. from start to finish, appreciate the support and love the new Atlas! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ John Hopkins
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Richard Oost
    Service performed satisfactorily, all personnel pleasant. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Guy Harding
    Wonderful experience and customer care. Bobby C is the best. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Rejoice Doe
    All the staff that I have ever encountered with are very knowledgeable, affable, name it. I am always 100% satisfied with all the services rendered to me. Special thanks to Cameron Cuckler, service advisor, for making me feel special and comfortable. Thanks for arranging a ride for me back home whilst my car was being taken care off. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ sam gundelfinger
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Anitra Harris
    Always exceptional service! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Charles Bess
    Fast and car running like new did a grate job. Will be going back for all my service. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Schumm Welch
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Watts
    Bobby is a great service writer. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Ken Berlin
    My Brand Specialist, Brad Bishop, and the entire Byers Volkswagen team definitely made this a 5-star experience! I arrived at Byers Volkswagen not knowing if my best path was to buy or lease. Brad was patient and helpful in finding out my needs and wants in a vehicle and found options for both scenarios. He, and everyone there, made | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Amber Young
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Finkelman
    On time and on budget. Process was easy, no wait to get going. Loaner was in great shape. Service advisor was knowledgeable, professional, and pleasant. A fine experience. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Downing
    I took my 2022 Tiguan in for routine service, detail and had a missing piece of wheel trim, they were able to replace and repair it that day! My car is looks great inside and out, just like I drove it off the lot the first time! The service team was fantastic! Jeff communicated very clearly the cost and timeframe. I highly recommen | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Renny Tyson
    Very good/quality sales rep. and finance representative. Just overall good experience. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Clubb
    Bobby in the service department is the best. He communicated clearly and followed through on his promises. Great service | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Ramone Walls
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Monica Merriman
    Byers Volkswagen is very efficient, knowledgeable and courteous. I take my car for any issues It might have to Byers Volkswagen. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Lisa
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Darrin Reeb
    Pleasure to work with | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Nick Matheny
    As a family that only drives Volkswagens, we have bought and had our VW's serviced at all of the big 3 VW dealers in central Ohio. Byers on Hamilton Road was by far the best VW dealer we have visited! Our Service Adviser Robert C. was absolutely fantastic to work with. Tech Justin M knew exactly what our Tiguan needed to be perfect | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Linda Culbertson
    Explained everything to me and was very helpful. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Johnson
    Update: After speaking with the manager, I feel differently. He genuinely listened, cared, and went out of his way to help resolve my concerns. He clearly wants every customer to have a great experience at Buyer’s VW and makes a big difference. If I have any more issues (hopefully not!), I will go directly to him. As for the mainten | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Horn
    Well I’m very aggravated with the service. I noticed yesterday that the bottom cover for my cabin air filter was lying on the passenger side floor. I don’t know if it fell out or if it was left this way after service. It obviously was not put back correctly and there is supposed to be a cover over that area that would prevent this fr | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Staton
    Byers sold me a 2022 Jetta during the chip shortage, gave me 1 key, and claimed they would call me when my 2nd key arrived. I came back to the dealership after never receiving a call and was told by sales manager “Matt” “keys weren’t a part of the chip shortage” and asked why I signed a form acknowledging nothing was owed to me after | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ addy
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    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Slack
    Great customer service as always! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Vesler
    Byers Automotive represents the gold standard in automotive sales and service—full stop. In an industry that’s constantly shifting, Byers stands firm, delivering unmatched consistency, care, and performance. The Byers family legacy runs deep, built on decades of trust, integrity, and a genuine understanding of what customers actuall | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Emmert Fraker
    Excellent service and impeccable work done, comfortable waiting area with coffees and snacks. Will always get our vehicle serviced at Byers Volkswagen. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Andrew DeBellis
    bruce was great, mechanic review was impressive | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Pat Kelker
    The staff is very friendly and knowledgeable. I’ve never been treated with such respect. Couldn’t be happier! Robert had me covered from beginning to end. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ T Gonza
    Great experience | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael Smith
    Brought the vehicle in for a warning light out of warranty. They did an excellent job identifying the issue and then dove in to identify that the required parts were under an extended warranty by VW. This dropped the quoted repair cost from almost $1000, down to ZERO! Appreciate the extra mile and honesty! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Mark Noonan
    Great service if you want best quality seek Brent the mechanic. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Brannon
    90K mile service on the GTI. Process was seamless and typical excellent customer service from the service department. Will be back next time! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Jarron Prentice
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Goran Andov
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Todd Friedman
    Bobby went above and beyond to make sure I had a wonderful experience at Byers. He answered all my questions and addressed an issue I was having with my VW. The issue is resolved and I am a totally satisfied customer. I wish all dealerships were like Byers! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott Blausey
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Mairhe Mac
    My favorite place for the best service ever! Always top notch service...thank you! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Chasity Kinner
    Any easy purchase. Jared was very knowledgeable about the vehicle we wanted. He was respectful and great to work with. He gave us all the information without making us feel pressured to rush into a decision. We met Rick, the manager, who was also friendly and straight forward. I hate buying new cars but these two made the process le | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Doug Vesner
    All work was completed on time and my car was fixed right the first time. The text massaging with my service advisor made communication easy. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Cheyenne Spaulding
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Mona
    Very professional and courteous. When I called to inquire about my issue he knew immediately what the problem was. Got me scheduled and issue taken care of. Thanks Byers ?? | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ S Nash
    Car looked new! My minor reservations: area by brake and gas pedal quite slippery and so was the paper perhaps put there to alleviate the slipperiness (it was raining and my shoes were wet); arthritis makes it hard for me to reattach the phone charger in that small space. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ zachary church
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelley Daspit
    Great customer service! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott Stevens
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Rumjana Krusarovski
    Professional prompt friendly service | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Yearling
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ David Gallagher
    Courteous and well-informed staff. Cameron kept me up-to-date with the progress of my maintenance and explained everything thoroughly at the end. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Thomas
    Excellent service highly recommend | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelley
    My service contact Bobby, is always polite and courteous! He is also very knowledgeable! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ pam turner
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Ginny Maynard
    Jared is great! This is our second car he’s helped us purchase and he’s very helpful and knowledgeable!! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Johnson
    I have always appreciated the service at Byers VW. They are up front. Not pushy, and professional. Thanks to all that work at Byers! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Nina Young
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Mark Kinyon
    They worked us in right before a family vacation with an unexpected repair and we really appreciate it. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Laura Holbrook
    I always have a positive experience when having my Atlas serviced at Byers. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ chad knott
    Everybody at the dealership was very professional the dealership was very clean I also think the snacks and coffee are great and great chairs to sit in nice TV to watch just an overall nice atmosphere | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mckay
    The service department was great to work with. Making an appointment online was very simple, but I appreciated a service representative taking the time to go over my request face to face. My vehicle needed some additional, expensive additional work done too. I really appreciate the service rep discussing it with me and giving some | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Arron Dumar
    Associate was very pleasant I had to take my 2012 Jetta in for a recall so they Bayers could take care of it on reason I didn’t give them 5* is my check engine light was on and I knew what the problem was but they want me to pay $185 for diagnostics smh and to fix it on costed roughly around $35 dollars. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Diana Mcgowan
    I believe that it was a delightful experience and the work was done in a reasonable amount of time. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ simba9118 Bradshaw
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Ana L Crespo
    Jeff was very nice and he kept me updated on all the process with the work on the transmission on my Taos. They also provided me with a complementary ride for the time my car was in service. Thank you Jeff! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Danae Chandler
    Sorry to say but I will NEVER bring my vehicle back here. It was the worst experience I felt uneasy about the whole time. My vehicle was fixed but I was lied to and my SOS component was never looked at or ordered. I was told it was but when I picked it up they said they didn't say they would fix it and I can't have the loaner vehicle | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Ben Bohrer
    Extremely incompetent. Won’t be going back. Went in for routine service (that we paid for when purchasing vehicle) and to have a recall fixed. Service technician said it would take 2 hours and it took over 8 hours. Also, we were charged $45 to replace battery in the key fob. The battery cost on Amazon is $1.25, would have just fixed | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott West
    I took my car there because it was not running properly. Technician sent me an estimate for over four thousand dollars.Most of that was to replace gaskets on my car. They wanted to charge me a $150 for a plastic hose because they said. I had a vacuum leak when I inspected it.The hose was fine.It was the thirty cent rubber gasket that | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Curtis
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    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Wade Wetzel
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Shelley
    I was treated so well at Byers and the waiting area is lovely | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jenna Bailey
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ douglas boyer
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Ricky
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ ricky rumajar
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Johnson
    Great experience, quick paperwork, and got the vehicle I wanted. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Kasey Cavanaugh
    The service was good but expensive. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Yours Truly
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ R. C.
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Karissa Glass
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ T. C. Phillips
    From the first moment I sent an inquiry to Byers VW, I have had the easiest and cleanest experience in buying my car. My salesman, Brad Bishop, had been up front and honest and definitely took time to get to know my needs and wants. There was never any pressure on me to get more or less than I wanted or needed. The deal was completed | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ John Suttle
    Fast Quality Service! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Belinda Borland
    Byers Volkswagen located at 401 N. Hamilton Rd. Columbus, Ohio 43213 is the best! My service advisor Jeff kept me informed and was extremely professional. He is an outstanding service advisor. I absolutely trust my Volkswagen being serviced at this Byers. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Venu Malempati
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Dwaine Pease
    I arrived and the car I inquired about was already out and ready for a test drive. Lyndsey was great to work with and was very patient. The process was very smooth and easy. Highly recommend | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Hill
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Lena Lynch
    Best experience we’ve had buying a car! Friendly as soon as we walked in, no high pressure sales tactics, asked questions about what we wanted and what we were looking to do today (actually buy or just info gathering), and were amazing from start to finish! We also weren’t there for 8-10 hours… car buying can feel like an all day mar | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Julie Russo
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ eddieburston
    Excellent service excellent service Management and staff | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Mingun Lee
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Coakley
    Good communication - service great | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Buzzard
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Ramon Gutierrez
    Excellent, fast and easy service | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Letellier
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Yee
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Emily Rollins
    Very courteous and fast | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Albright
    Great experience, I had an issue with remote start it was fix and I was ready to go. The team at Byers never lets down!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ shannon hahn-wallace
    Byers VW Service department is always super helpful and extremely friendly! The level of service is excellent! I love that they record videos to show you what work they are going to be doing before you agree to their finalized estimate!! That is impeccable service!!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Brandon
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Laura Listebarger
    We had a great experience working with the Byers Team. I would recommend them to anyone in the market for a Volkswagen! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Wester-Broner
    Service was scheduled as quickly as possible and performed as described. Service personnel was courteous. Had Uber/Rideshare provided. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Uwe Wolf
    Easy to work with and good value on items not covered by VW service care. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Bob and Barb Doran
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Briggs
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Carissa Tosi
    Brad was an amazing, no pressure sales person. Kind, empathetic and honest. I love my new Atlas! Thank you Brad!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Poeppelman
    I have always received excellent customer support at Byers VW. From the sales team to the service department and technicians, they are the best in town. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ David Lippert
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Chet Beddow
    VW service was great very polite and efficient. Thank you guys. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Mary Glaser
    Paul is amazing and so is my new 2025 autobahn 6-speed GTI. Great experience with process and sale. ?????????? | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Tracey Parks
    Great service with Jess and Keith. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Greene
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Red Dot
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Keith Robinson
    Bobby Cundiff and the Byers Volkswagen service department will ALWAYS have my business. After purchasing a used VW GTI from an unnamed Honda dealership in Hebron, it became clear that the car had many, many problems they were able to hide from us. We had to have the GTI towed to Byers just two days after taking delivery. The more Bye | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Stefan ehling
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Briggs (Askia)
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Morgan Cowdrey
    Byers VW is great! Their staff is great, very helpful, upright and honest!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Julie Neumer
    Jeff at the service desk was professional, knowledgeable and kind. Much appreciated! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Favela Tentori
    The service advisor I had on my first visit to this place (I used to go a different one) has the most knowledge of Volkswagens I’ve ever met. I’ll be taking my VWs (I have a Tiguan and a GTI) here from now on. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Mary Dengler
    The representatives at the Service Desk were polite, kept me informed, and timely. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Aaron
    Bought a used VW from Byers and had issues with the computer and they took care of fixing it quickly. Definitely will have my vehicle serviced here in the future. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Chad Williams
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Emre Koksal
    Great people. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Dan Rudy
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jean Dormeus
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Abdourahmane Bah
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ David Winston
    I went to Byer's VW to swap out my oil pan and oil filter housing. Waited for the store to open, first customer of the day. Was told to expect to pick up car later that day ojr early a.m. No call back, so I eeturned next morning. Turns out, my car had been hoisted and leftt to rot on the lift! Byer's VW service department is de | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jody Justice
    Perfect! Seamless experience. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Evelin Garcia
    Auto maintenance/Service is wonderful and Bobby Cundiff is the Best ! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Marina MacDonald
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jack Duger
    great experience, good communication. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Arne Wadenstierna
    Excellent experience buying a specific, well-cared-for pre-owned VW! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ timothy gales
    Greetings, and happy to provide feedback. I will sum my visit up in just couple of words. Awesome and professional. Thank you Very satisfied customer Tim | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Packard
    I had a wonderful experience with Byers Volkswagen. My salesman was very helpful and kind throughout the whole process. I traded my car in and he was able to help me find the perfect car. The tank was filled and everything was cleaned & topped off before he handed me the keys. 10/10 service. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ kelley gaynier
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Eric Wooten
    The best car buying experience I've ever had, thanks to the people involved. Thank you Lindsey, Matt and Rachel. It was well worth the 2 hour drive to get there. My family and I felt like everyone we dealt with was friendly and helpful. They patiently answered our questions and concerns. We never felt pressured or taken advantage of. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ john Denney
    Just traded in a Subaru Outback for a new Volkswagen Tiguan. Great experience. Jared, Brad and Heath took time i needed to listen and answer all concerns and questions. Very friendly and efficient. Thank you. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ s nkozi
    Jake has always taken care of my service needs by phone or in person over the years, even if it wasn’t the best situation he always went above and beyond to make sure I was a satisfied Volkswagen customer. Yesterday Bruce assisted me and did a great job explaining what needed repaired and why. This department has definitely improved | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ John Kovick
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Asha Muse
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Nunez
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Smith
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Halpin
    Wonderful experience from start to finish! Very knowledgeable and kind! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Wilson
    Very helpful. Was not pushy and bent over backwards to satisfy with our decision | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Heather Lynn
    Paul Sresthadatta is great. Very good at explaining what the features in the car are and what they do and different between models. Highly recommend. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Tristen Epp
    Great and easy to work with. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Joe Daniels
    Byers VW has been our dealership for the past 6 new automobiles. 3 Jettas, 1 Tiguan, 2 Atlas, and now a 2020 Certified Passat to replace my work car. Sean has been our salesman for the past several. Really easy to work with. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Killian Sweeney
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jim Benedict
    Excellent service nice facility very professional and friendly staff | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Ben
    The mechanic, Jordan, was very detailed with his inspection and found exactly where every oil leak was instead of just saying "it's the oil pan" and then trying to replace it with another plastic pan. If possible I'd highly recommend working with Bruce, Bobby, or Cameron at the service desk and Jordan as the mechanic. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Sidney S
    I had an amazing experience working with Paul at Byers Volkswagen! He was fantastic and got me in and out the door in less than 3 business days. I initially came in to check out a 2019 Jetta, but it sold early that Saturday morning. Paul quickly shifted gears and helped me explore a 2023 model instead. The whole process with him was | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Frye
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jason Gang
    This was the quickest easiest new car purchase i have ever made. The staff is great | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Sindel
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Isaac Johnson
    The Service Team exceeds the standard for professional and quality of service. Bruce is the epitome of a Service Advisor that listens, understands and assists the customer! Regardless of which advisor you choose including the Service Manager (Jake), they will exceed your expectations! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Wandia Kimara
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ John Pena
    Quality service from start to finish. Jeff the service coordinator was very helpful able to answer all my questions and keep in contact during the process. The technician that actually did the work was very professional and knowledgeable. JEFF even applied all applicable coupons to the total before even asking. It's not the first tim | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Lavy
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Emily Welch
    Always great service. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Sophie Yano
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Schmidt
    Really quick service and the amenities while waiting were better than most places I’ve gone to. Plus the price was not a shock but actually reflected what the website said. Plus the staff were really kind and quick. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Brej
    Bruce provided excellent service. All around very thorough work, from the customer service to the work on my car. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Brian Waterhouse
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Mireya
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kj Ru
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ muretta kasten
    Everything was done in a timely manner and the service people were great ! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Carpenter
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Linda Brobeck
    Shane and Jarod were great to work with at Byers. This was one of the best experiences buying a vehicle we have had in decades. Love our new VW Atlas! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Jarred Wilson
    We had a great experience while picking out a VW Taos for our daughter. Noah, our salesperson, did a fantastic job answering our questions and helping us make the right choice in vehicles. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael Myers
    Byers does a great job. Bobby took excellent care of me and Passat. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kim Stalter
    Bobby was very friendly and efficient. I will come here for my services. I live 30 miles away but I would travel. I would recommend your business to people. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Adams
    Had a fantastic experience at Buyers with Paul as my salesman. They did a great job getting me in and out quickly without any hassle. The staff was nice, friendly, and made the whole process smooth from start to finish. Finance didn’t try to upsell me on anything unnecessary, which I really appreciated. Everything went seamlessly, an | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Dawsey
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
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