Carolina Volkswagen

★★★★★ Dawson Leviner

A few weeks ago, I made a big purchase at Carolina Volkswagen with the help of Sales Consultant Chris Harmon. I couldn't be more delighted with my purchase nearly three weeks later. The whole process has been fantastic; Chris and the rest of the team at Carolina Volkswagen provided excellent customer service and have made the process | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ Emily Greer

This dealership has been unable to diagnose and resolve the issue with my Volkswagen for almost a year. I’ve brought my car in several times and every time they return it to me, assuring the underlying issue has been resolved, sure enough a few days later the check engine light is back on. Each time I bring it back in, they find a ne | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ CheNa Thompson

I went to this location in spring 2021 to have my heat fixed in my 16’ vw Passat. They allegedly fixed the issue but this winter came and my heat is not working again. I brought my car back to this location to have it fixed on 1/11/22 at 830a. I didn’t get any communication until near the end of the day that they needed to keep my ca | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ Rachel Welber

I've now leased three cars from Carolina Volkswagen (with Danny and Richard) and it has hands down but the best experiences I've ever had when getting a new car. Most recently, I worked with Danny to swap in my my car that was no longer meeting the needs of our growing family (think: 3 car seats across!) and Danny was so committed to | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Robert Moorman

It was a pleasure to deal with Jason Eure. He made selling my 2018 Golf Sportwagen easy! Thanks you. Look forward to buying another VW next year! | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Jenny Bergman

Jason was very helpful and answered all of our questions on the Jetta that we were looking at! Everyone at the dealership made us feel welcome and at ease. We would recommend both the dealership and our salesman, Jason! | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Rob Moorman

Jason Eure Made selling my Sportwagen an easy process and got me a fair good price. Thanks man, looking forward to buying again in the future. | Read Full Review

1/17/2022 12:00:00 AM | Google

★★★★★ Abigail Estes

Chris Viton sold me a BEAUTIFUL used car and was a pleasure to work with - he made sure every question I had was answered both promptly and with great attention to detail. A quality salesman. Thank you!! | Read Full Review

1/11/2022 12:00:00 AM | Google

★★★★★ Sarah Watson

Combative staff… | Read Full Review

1/8/2022 12:00:00 AM | Google

★★★★★ Amy Craddock

Had a great experience! Chris Harmon was super helpful and made the entire process a breeze. I definitely recommend working with Chris and checking out this dealership. Love my 2020 VW Tiguan! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Andre G

Craig and everyone at Carolina VW made the leasing process so smooth and enjoyable! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Emily Quick

First of all, Carolina VW is the best VW dealership in NC. Everyone who works here is laid back and nice and you also get complementary coffee and snacks. Secondly, Chris Harmon is their best employee and salesman! He took the time out of his day to text me info about the car I wanted and even made a video of all the ins and outs for | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Jennifer Perrin

Richard and Sean were both great to work with! I had a great experience and they made sure I was completely comfortable before my purchase. They were extremely professional and I can’t thank them enough for their help getting the car of my dreams! | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Symon Davis

Honest service department. | Read Full Review

1/6/2022 12:00:00 AM | Google

★★★★★ Brandon Coffey

Great experience at Carolina VW working with Richard to get into an Atlas with a trade-in. The whole process was easy and efficient from the test-drive to taking the car home in the same afternoon. Thank you Richard and team! | Read Full Review

1/4/2022 12:00:00 AM | Google

★★★★★ tammy dalton

I had such a great experience buying my Atlas Cross Sport. Chris was attentive, knowledgeable, and so pleasant! I would highly recommend Chris and the whole team at this dealership! | Read Full Review

12/31/2021 12:00:00 AM | Google

★★★★★ Matt

I bought a 2013 Toyota Tacoma from Craig at Carolina Volkswagen. He went above and beyond to make my experience excellent. The finance department did a great job getting me the most for my trade and giving me a great deal. I am so happy I made the 1.5 hr drive. Everyone was amazing, polite, and organized. Great job, I will definitely | Read Full Review

12/31/2021 12:00:00 AM | Google

★★★★★ Tala Jishi

My experience with Jason Eure was amazing, it was quick simple and such a pleasure. Thanks so much | Read Full Review

12/31/2021 12:00:00 AM | Google

★★★★★ Jen Paolino

I have dealt with Carolina VW and Richard Albino for over 10 years. I have always found them very easy to deal with; they always return your calls and are always very personable, friendly, and ready to assist in any way that they can. Would definitely recommend their service and see myself continuing to be a customer for years to com | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ Nolan Middlemas

Very nice dealership that is straight up and no hassle. Jason Eure was friendly selling us a Jetta. Very hospitable and friendly staff. | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ Jamie Couret

My wife and I have been long time customers of VW Charlotte. We have alway worked with Richard Albino witch always has our best interest in hand. No nonsense or sales gimmicks, professional service. Trust me we shopped around but at the end of the day we somehow end up coming back to VW Charlotte. Highly recommend. Thanks again for h | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ Tyrone Potts

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12/29/2021 12:00:00 AM | Google

★★★★★ M. Helena Carrasquel

The customer service by the sales department in Carolina Volkswagen is unbeatable. Richard Albino has been our sales rep. for many years now and he never disappoints. Very straight forward and no sales tricks. We were recently servicing our 2019 Atlas when Richard asked us if we were interested in trading it in for a newer model. We | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Apolonia Ali

I traded in my Toyota, and purchased a JEEP Wrangler from Carolina Volkswagen a few weeks ago. Jason and Sean were great! Quick and easy purchase, great customer service and friendly staff. My experience was A+, I definitely recommend Carolina Volkswagen!! Thank You!!! | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Addo

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12/27/2021 12:00:00 AM | Google

★★★★★ Sanya Karwani

I walked in to test drive, liked my car and bought it same day. The salesperson Jason E. was great and kind, in order to make the process easier. The dealership on the other hand, did not make things easier based on hardware on the car and offers given. I was told my car rear view mirror was auto dimming, but I only found out after t | Read Full Review

12/27/2021 12:00:00 AM | Google

★★★★★ Marcia Meadows

Chris Harmon salesman was very helpful and knowledgeable! They were all amazing! We love the suv! | Read Full Review

12/24/2021 12:00:00 AM | Google

★★★★★ Patrick Patterson

Smooth and easy transaction. Great service from Jason Eure and the the entire team. And quick. Would recommend stopping by. Patrick Patterson | Read Full Review

12/23/2021 12:00:00 AM | Google

★★★★★ Hailey Lilliott

Chris Harmon just sold me my first Jetta today and I had the best experience buying a car! Everyone here is so friendly and not pressuring at all they found me a car with the perfect fit and price range! Would 10/10 recommend here for a new or used car:)! | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ New Wave Cinema

Thank you so much to the warm and welcoming team of Carolina Volkswagen! I came into the dealership looking for a Jetta and was immediately greeted and helped. Everyone apart of the team made me feel so welcomed and made the process of buying my car easy. Richard Albino was an absolute breath of fresh air. He guided me and went above | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Irving

I want to thanks all the members of the Carolina Volkswagen team and especially Mr. Cris Viton for his attention and professionalism, the experience of buying a vehicle has been easy, fast and the most important thing is that I am very happy for my new vehicle, it is in perfect conditions and without details, I bought a Ford Explore | Read Full Review

12/20/2021 12:00:00 AM | Google

★★★★★ David Gubbels

The team at Carolina VW could not have provided a better car buying experience. Richard Albino would communicate well with me, even when it was his day off, and never pressured me into anything. Once we found a vehicle that fit my needs, they had me in and out of the dealership in no time. They truly understand what service is and | Read Full Review

12/18/2021 12:00:00 AM | Google

★★★★★ Christy Smith

I can’t say enough about the wonderful service, help and care that was shown by the staff at Carolina VW! Richard Albino is more than a salesman! He honestly works hard to make sure you get the car of your dreams at the cost you can afford! I’ve bought several cars and always go back to Carolina VW because I know from management down | Read Full Review

12/18/2021 12:00:00 AM | Google

★★★★★ Sandy McComb

I had an awesome experience with Carolina Volkswagen. Richard is very knowledgeable and offers great customer service. He found me a great car in the price range I was looking for. He goes above and beyond for the customer. I will be back to purchase my next vehicle from him. | Read Full Review

12/18/2021 12:00:00 AM | Google

★★★★★ Derek Olguin

Last week, my fiancé purchased a VW Tiguan at Carolina VW from Jason Eure. After getting her car totaled, the last thing someone wants to do is go through another stressful situation, such as purchasing a new car. However, Jason made her comfortable as soon as we walked in and did not harass or overwhelm her as she looked. She found | Read Full Review

12/17/2021 12:00:00 AM | Google

★★★★★ Kaitlin Kirby

When I came to Carolina Volkswagen I approached a sales person by the name of Jason Eure. I really enjoyed my experience. First of all it was late in the day and pretty close before closing time. Jason was very patient, did not rush us through the process, and was just such a pleasure to work with. He was a professional, along with h | Read Full Review

12/16/2021 12:00:00 AM | Google

★★★★★ Kristy L. H.

Near Elevation Church in Charlotte. Good location near McDonald's and also near a Harley Davidson store. | Read Full Review

12/16/2021 12:00:00 AM | Google

★★★★★ Michelle Jackson

Our newly purchased 2022 Volkswagen Atlas Cross Sport experience was seamless! Our Sales Associate Jason Eure was awesome! He was professional, knowledgeable, kind and patient plus many more adjectives! He showed us a few vehicles we were interested in and provided great detail about each vehicle. After our test drive...the next tes | Read Full Review

12/16/2021 12:00:00 AM | Google

★★★★★ Sarah Morosko

I contacted Carolina Volkswagen this morning, and was able to walk out of the dealership with my vehicle before the afternoon! Their staff is incredibly personable, humorous and some of the best salesman I’ve worked with. Jason and the manager were incredible to work with, and were able to get me the deal I had been looking for, and | Read Full Review

12/16/2021 12:00:00 AM | Google

★★★★★ josey miano

This is my 3rd vehicle I’ve leased from Richard albino at carolina VW! I can’t imagine a better experience of buying or leasing a car!! No pressure whatsoever!! From Missy the receptionist to every salesperson and even guys who do my oil changes … they are the nicest friendliest people in the car business I’ve ever dealt with! Can’t | Read Full Review