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Volkswagen of South Charlotte

Volkswagen of South Charlotte

★★★★★(171)read reviews
9900 South Blvd, Charlotte, NC 28273
(704) 264-2645 Ask About Our Service Specials!
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Service Offers

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    $10 Off Front Wiper Blade Replacement*Click Here for Details
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    $20 Off Mid-Week Special*Click Here for Details
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    $89.95 Oil and Filter Service*Click Here for Details
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    $25 Off Genuine Volkswagen Battery*Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $35 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a $10 gift card with an eligible Genuine Volkswagen Oil Change.**Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 10.01.26 and 12.31.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Brett Little
    The parts guy hung up on me. I wasn't yelling or screaming. I asked him the price and he just hung up. Don't bother with this company. | Read Full Review
    11/5/2026 12:00:00 AM | Google
  • ★★★★★ Quanetta Harris
    I had the best buying experience with Natalia Mcclean if yall need a car ask for her she worked with me and got me into something I love she is very patient and understanding | Read Full Review
    11/4/2026 12:00:00 AM | Google
  • ★★★★★ Scott Muenger
    Kwasi is the best! He gave me the best possible deal and beat the competition hands-down to get me into a 2024 Volkswagen Atlas Cross Sport, with bettter gas mileage than my V6 Atlas and 270 horsepower in an impressive 2 litre turbo! The negotiation was clear and easy to follow and we reached an agreeable monthly payment amount with | Read Full Review
    11/4/2026 12:00:00 AM | Google
  • ★★★★★ Adriana Alonso
    Stopped by VW of South Charlotte to see what the new models and compare SUV sizes. Jendy was very knowledgeable about the vehicles and even helped point me in the direction of which model will best suit me. I will definitely be back to work with him as I prepare for my next car purchase. | Read Full Review
    10/31/2026 12:00:00 AM | Google
  • ★★★★★ Abby Settlemyre
    Had an absolutely wonderful experience purchasing a car from them! Everyone was so kind and helpful! | Read Full Review
    10/31/2026 12:00:00 AM | Google
  • ★★★★★ Yesi Isidor
    RICARDO WAS A GREAT SALES PERSON, GET HIM | Read Full Review
    10/28/2026 12:00:00 AM | Google
  • ★★★★★ Christian Graf
    Thank you to Moe & Chris for helping me trade in my Corolla for a GTI 380 S - I couldn't be happier! Both of them were knowledgeable & friendly. I arrived at 9 & left in my GTI before lunch! My experience was frictionless & timely, so I will keep VW of South Charlotte in mind if I ever need another car. | Read Full Review
    10/21/2026 12:00:00 AM | Google
  • ★★★★★ Mark Gott
    Great experience at VW of South Charlotte. I dealt with Jendy. Very professional, and had good knowledge about the car I test drove and later bought. I think I was in and out, with my new car, in an hour. Maybe the best car buying exprience I've ever had. I felt like I got a fair price and they were straight with me. When we came | Read Full Review
    10/21/2026 12:00:00 AM | Google
  • ★★★★★ JohnD67
    As a loyal customer of Hendricks VW in Concord NC for the last 10 years, Today I was very disappointed in the service experience we received trying to sell my Daughters Tiguan after being told that they could match the price of EcoPark, over the phone, and then when we got there they offered us not even close to what they mentioned t | Read Full Review
    10/21/2026 12:00:00 AM | Google
  • ★★★★★ Jon Tan
    If you own a VW anywhere in the Carolinas, I highly recommend the service department at Volkswagen of South Charlotte, especially service advisor Mason Clay. I drive nearly two hours each way to have my vehicles(‘20 and ‘24 Atlas) serviced there because, frankly, many dealerships in South Carolina fall well short of the dealer standa | Read Full Review
    10/19/2026 12:00:00 AM | Google
  • ★★★★★ Ghosts of Bannockburn (Ghosts of Bannockburn)
    Would give zero stars if possible. Had a check engine light pop up on a car with 190 miles on it. Service department is atrocious. Had an appointment early in the morning. Waited two and half hours, no communication that they were backed up or running behind, and my car was still sitting waiting to be seen. Got my key back and left. | Read Full Review
    10/19/2026 12:00:00 AM | Google
  • ★★★★★ Scott Luttrell (Bohlrog)
    Moe was great! The team was easy to work with and was on the ball! One of the fastest and easiest experiences I've had | Read Full Review
    10/12/2026 12:00:00 AM | Google
  • ★★★★★ Cherry Demore
    | Read Full Review
    10/7/2026 12:00:00 AM | Google
  • ★★★★★ S. Kulatein
    Terrible experience at Volkswagen of south charlotte. We were sold a faulty Volkswagen Atlas and they refuse to take accountability or initiate any type of investigation. Service advisors and managers claim they need to be able to “duplicate” the issue on their 5 minute test drive, even though we have videos of every instance. The s | Read Full Review
    10/7/2026 12:00:00 AM | Google
  • ★★★★★ Rose Mogavero
    10+ years experience with VW of South Charlotte and I'd like to tell you about it. VW of South Charlotte has my trust always. My family has been coming here since we moved to Charlotte over 10 years ago and that trust has been built through many experiences. Experiences with service and repairs for my past Touareg, and my husband's | Read Full Review
    9/30/2026 12:00:00 AM | Google
  • ★★★★★ Darren Allen
    | Read Full Review
    9/28/2026 12:00:00 AM | Google
  • ★★★★★ Will Angelino
    Service was just ok when I took my 2018 VW Passat r-line in for maintenance. Diagnosis price is NOT included in the work they perform, other dealerships (infinity) do that. 3k for a hose replacement ($185 part on the receipt), took maybe an hour. Felt totally taken advantage of and the guy giving me the bill didn't seem happy about i | Read Full Review
    9/17/2026 12:00:00 AM | Google
  • ★★★★★ James Williamson
    Excellent process from start to finish. They found me the exact spec car I wanted at the best price available in the area and made the same day closure painless. | Read Full Review
    9/15/2026 12:00:00 AM | Google
  • ★★★★★ Ayesha Wilson
    | Read Full Review
    9/15/2026 12:00:00 AM | Google
  • ★★★★★ Dan Gray
    If you're an analytical consumer like I am, look no further than Saaid in service. He listens and will execute with in a practical timeline. He won't waste your time. | Read Full Review
    9/8/2026 12:00:00 AM | Google
  • ★★★★★ Quineka and Antoine Johnson
    We recently purchased a CPO and are highly satisfied with the level of care and attention we received. Victor was amazing. He along with the sales team got our deal done with very little time commitment needed from us. Everything was great about the experience from beginning to end. Highly recommend. | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Jaymes Rock
    Mo is the best. Unbeatable price. Atlas is great for our family of 4+2 dogs | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Renzo Ponce
    Was in the market for a use car and Emiliana was very useful in helping me find the right vehicle. She answered all my questions and made my felt I was taken care of! | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Hunter
    So far all has gone well. Their salesman Mr. Kwasi Asante-Ansong was great and helped me a lot. | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Susan Bonanno Hilbert
    Best experience! I usually loathe car shopping because of smarmy salespeople but Matt was straight forward and great. Amazing experience from start to finish! | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Mario Berard
    Very quick and attentive service. Vic did great job. I recommend VW of South Charlotte | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Amber Williams
    Very rude service techs not much help at all...acted like the car they sold me just 4 years earlier was no longer any good at all and told me I just needed to buy a new car... | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Goglio
    | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Josh Harrington
    Vic Finney was very professional and definitely the kind of salesman I would like to be approached by in the car lot. He was very nice and very personable. Not pushy at all and very knowledgeable of all detailed questions we had. | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Harold Mills
    I dread buying a new car. But Sean was very personable and easy to work with. And most of our initial negotiating was through email. Once we agreed on a deal, it took very little time at the dealership before leaving in a new Atlas. I spent more time at the bank. All in all, a very good experience. | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ MITCHELL AVIDON
    Being generous after today??? | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Zaid Asmar
    Went in earlier today for a tire patch, granted I had no appointment. Gentlemen advised me they wouldn't be able to do it since they wouldn't be able to reset the light. I drive a 2019 Audi S4, which happens to be under Volkswagen Audi group. Doesn't make any sense how the mother company wouldn't be able to reset the light. | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Stefanie Lichtman
    Moe is great to work with | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Kelly St. Clair
    Always a great experience at VW of South Charlotte. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Neely
    Great deal!!!! Great experience!!! Thanks Sean!!! | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Christiaan Du Preez
    | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Mamak
    My husband and I had a great experience working with Saaid (#THEMANWITHTHEVWTATTOO). Very knowledgeable and helpful! The whole team, including Brandon and Chris, made the process of buying a new SUV pleasant and as easy as can be. Will definitely be a repeat customer in the future. | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Lesley X
    Great services. I have been here 2-3 times and have got my problems fixed everytime. | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Fuentes
    Great service, Always helpful and on top of things 10/10 | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Roy Danner
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Reese Schmidt
    Great service department, always quick with fast service. Love this place! | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Miller
    Overall poor experience with the service department. Took 3 different visits before the ordered the wheel for our replacement. Which was annoying but in itself not review worthy. What IS, is the fact that 1) They didn't balance it correctly. 2) They failed to return half of our roadside kit to the car, leaving us stranded with a j | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ George Issa
    Not a great experience, still waiting for my car to be fixed | Read Full Review
    7/8/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Irizarry
    I bought a new Tiguan from Vic about a year and a half ago and he was outstanding during the buying process. However, I wanted to leave a good review for Vic today because he has continued to be a great contact at this dealership. He checks in when we're there for service and has continued to be an outstanding person. | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Mildred Little
    | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Kirk Marino
    I am extremely disappointed with the service my son and I received at South Charlotte Volkswagen on Saturday, June 27, and again on July 1. On Saturday, the service advisor spent about 5 minutes with us, put the vehicle on a code reader, and then advised they would not be able to work on it that day. We were told to leave the car f | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Becca Henderson
    Joerg from service was incredible, he helped me file all warranty paperwork for the repairs, communicated well and offered a loaner car due to the length of repairs! Would highly recommend service department | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Sapphire
    I recently purchased a vehicle from Volkswagen and had an outstanding experience from start to finish. The entire process was quick, smooth, and stress-free. Everything was completed in under three hours, which was far faster than any car-buying experience I've had before. Victor was fantastic to work with. He was friendly, professi | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ maxime gonzalves
    I have bought a used tiguan from Volkswagen of South Charlotte. Overall a very pleasant experience. A special thank you to Sean for making the purchase so convenient and easy. | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Rodney Ems
    | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Risley 1
    Great dealership. But our 2026 Tiguan SEL R Line Turbo has been in their shop multiple times in the 25 days we’ve had it. The new Tiguan is junk, shame on VW!! | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Rossi
    My wife and I had such a great experience at VW South Charlotte. All of the employees were helpful and friendly but Sean was especially great to work with. Sean helped us get the car we wanted at an incredible price, while being knowledgable and personable. Anyone in the market for a new vehicle should go to VW South Charlotte and as | Read Full Review
    6/7/2026 12:00:00 AM | Google
  • ★★★★★ Nathaniel C Banks
    Salesperson was understanding and knowledgeable. | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ B London
    i love my car so much and was the easiest car buying experience i ever had. Saaid reached out to me on a car I was interested in and immediately got me to apply, I was approved that same day and everything was just smooth sailing from there. I live in charleston and will make the drive to south charlotte every time because of how wel | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ David Stein
    Excellent dealership to deal with! Made the buying process seamless! Signing took less than 30 minutes which was much appreciated! | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Nicki McD
    Loved my salesperson, Saaid - very friendly, very knowledgeable and made car buying an enjoyable experience. The process was very quick and easy, everyone was a joy to work with. Would definitely buy a car from them again and plan on using their service center | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Rick Furr
    Professional, fair and responsive to every detail. No pressure. Knowledgeable | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Hatchett
    Great experience! Service department was super responsive, quick and I’m happy with the work performed! Highly recommend | Read Full Review
    5/19/2026 12:00:00 AM | Google
  • ★★★★★ thomas osygus
    This dealership is only interested in your money. When our vehicle was damaged during a mandatory recall repair - work they were obligated to perform correctly at no charge - they had zero interest in making it right. I purchased the vehicle from them and their only loyality was to lining their pockets. I believe I would have been tr | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Osygus
    ONE STAR - DO NOT TRUST THIS SERVICE DEPARTMENT We purchased this vehicle directly from this dealership. Loyalty means nothing to them. They performed an intake manifold recall on our 2017 Tiguan. Within weeks it began leaking coolant. When we brought it back and told them the problems started after their recall repair, they diagno | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Caitlyn Pike
    Was traveling from out of town and hit a large pothole and urgently needed a tire replaced before I had to drive back to Charleston later that day. I guess the size of my tires is unusual because the tire store I usually use doesn’t keep them in stock and wouldn’t be able to get one for another 2 days. I called the VW Charlotte Servi | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Maria Flournoy
    We recently purchased 2 electric cars from here and the experience we had, met our highest expectations. Matt H and David the financial manager was very helpful. They made our transaction of purchasing the cars easy and effortless. I give them 10 stars for having a great customer service. The first time we walked into this place we | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Helen Hood
    Christopher and Moe helped making my car buying experience quick and easy! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Ana Medina
    | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Susan Thompson
    We had a wonderful experience purchasing a used VW Atlas from Kwasi! He was very helpful and knowledgeable and we would not hesitate to recommend him to friends and family. We’re loving our new car! | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Frank Bruno
    My experience was both good and bad. First off the bad. I purchased a used 2011 BMW Z4. I was told that it went through their service department inspection and that no issues were found. When I received the vehicle(I purchased out of state, that's why I relied on their service dept. inspection), I had it PA inspected. They noted leak | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Newton Grayson
    You have negative picture reviews or text reviews on your buisness. I can remove it. Do you want me to remove it? NOTE: visit my profile bio and contact me | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jon White
    Worked with Victor and he was great! He knew everything about the cars I looked at. This is my second purchase from VWSC and if this VW is a reliable as the first, they will be my first stop when I need a car. Highly recommend VWSC and Victor. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Angela Washington
    Had the pleasure of working with Sean Brown. He was very knowledgeable and I loved that there was no pressure from him! David Feingold was very helpful as well. I would definitely recommend them and the dealership. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Mar Lafé
    Sean, Brandon and Chris assisted me with purchasing a new car. They were so kind, patient and clear the entire time and answered any questions I presented with a thorough explanation. They truly made my experience one of one and i felt comfortable the entire time. They were extremely helpful with presenting my options to me and did n | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Jarrett Bruce
    Purchased a new car May 2025 and have had nothing but problems with VW ever since. I do not recommend this dealer at all! Save yourself the trouble! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jen Dzi
    This car dealer is absolutely awful. Their service department is full of misogynistic males. My vehicle was diagnosed with an issue on Monday and they were going to fix it (while my husband took it in) but they didn't have the part and needed to order it. They rescheduled my vehicle to get fixed Friday. I dropped it off, was told it | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Nicolette Adrian
    Highly, highly recommend — 5 stars aren't enough!! Last year (07/2025), after an accident and being new to the area, I took a chance and drove to VW of South Charlotte (I have a 2021 Tiguan). JOERG KUEHNI and the entire service department/team exceeded every expectation — kind, communicative, and completely straightforward with all | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Dyson
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Eladio Montalvo
    | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ James Adams
    Came in with a GTI 2013 Volkswagen to get a key programmed and a 15 minute job turned into 7 hour job because of lack of communication between the company and the customer. I set aside an appointment for 9:45am and I’ve realized it wouldn’t have made a difference. Do not recommend for simple services. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ warren n
    Had an absolutely amazing experience working with Sean Brown! From start to finish, he made the entire process smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and truly cared about helping me find the right car—not just making a sale. The whole experience was efficient too—I was in and out in under 4 hou | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Victoria Harris
    I got the car I wanted and not the one they told I should get. Vic waited for me to come from Florence SC after work and everyone waited and assisted after the was closed and got the deal done. I will only deal with them for all my VW needs. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Morgan Harder
    Do not bring your car to get serviced here!!!! I believe this might be the worst service center in the state. Brought my car in to get the seal of my sunroof replaced, after having it for a week and paying $1500, they returned it to me and my car flooded the next weekend. After bringing it back, they tried to charge me another $6000 | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Sabine Mccabe
    Misleading Sales Practices and Zero Accountability Update after Dealerships response (still zero stars if I could): Thank you for reaching out regarding my recent review. I appreciate your stated desire to make things right. However, I do not feel it is my responsibility to initiate further phone calls. Before posting that review, | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Rod Gambrell
    Sales agent was amazing and took good care of me. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Robert Holland
    Edit: After leaving this review, the dealership immediately sprung into action to get in contact. They were equally disappointed with our experience and offered to pickup the car ASAP to get it fixed. They also went above and beyond to expedite the repair through part availability issues and dropped it off clean when they were done. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Sabine Mccabe
    Misleading Sales Practices and Zero Accountability (This is a review for the sales department, not the service department) I am writing this to warn potential buyers about the lack of transparency and poor after-sales support at this dealership. I purchased a used vehicle here that was explicitly sold to me as accident-free. To ba | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Chris Davisson
    Made the process an ease And got me in and out pretty quickly. Listened to my needs and were very professional. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Robert Holland
    Really disappointed in this dealer. We'd dropped our car off and explained to them that we were experiencing problems in the AC unit. A separate dealer had torn apart the whole dashboard diagnosing this AC problem before we bought the car, and topped up the fluids less than 6 months ago. We explained all this to the advisor and gave | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ pay theprice
    Extremely insulted by service manager telling me “since your so knowledgeable when is the best time you can bring it in to replicate the problem” after telling them it happens once a week for 1-3 minutes, then just completely stops making the sound. Brought in my car 3 times for the same issue, the first time I brought it in they fix | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Weir
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Gary Gorospe
    I had the best experience with MOE and the Sales management team; they had me in and out within 3 hours and made the time I had there so enjoyable. They even gave me a ride home to drop off my other car; I will be back!!!! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Michael Pelc
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    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Jennell Wade
    | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Mark Bizjack
    Spiros was fantastic to work with. Explained everything really well. David the manager made the car buying experience really easy. Definitely would buy from them again! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Micah Patterson
    | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Poleto
    Leased a brand new 2024 Atlas a little over a year ago. I’ve had nothing but issues with it since the first week. Ongoing transmission issue, engine issue, coolant leaking, various recalls, my screen takes 30 seconds to turn on when it’s cold, getting stuck in neutral in a high traffic area and needing to be towed. The list goes on a | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ saydiejade
    Amazing! Went above and beyond! Highly recommend! | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ jeremy hardy
    I had an issue with my additional key fob. I went to the dealership and was able to get a replacement key ordered on a Saturday. The key arrived 2 days later and a service tech was able to program the key in about an half an hour without an appointment. Great service! Glad to be a new customer! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Dalia
    Spiro made our car buying experience easy and fast. Thank you! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ JP Prinzivalli
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Junior T
    I had a great experience purchasing my 2021 Volkswagen Jetta here, especially working with Saaid. I originally went to the CarMax on Independence and did not have a good experience, so I called this location while looking for a Jetta, and even over the phone it already felt so much better. They were willing to actually talk with me a | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ bryan wagner
    Truly exceptional service! Quick and fixed right the first time. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jacquin Gilchrist
    I wanted to take a few minutes to acknowledge some exceptional service at Volkswagen in South Charlotte. First, Sean Brown was assisting me and my family in buying our new vehicle while he was on leave. Secondly, Brandon Douglas was completely professional answering every question and presenting the best solution for us. This dynamic | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Astrid Vallat
    The service center has been awesome every time! Everyone there is very kind, helpful, and knowledgeable. I admittedly know very little about cars, and Joerg Kuehni has always been kind enough to talk me through everything that I need to do to keep my car running smoothly. I can always be confident that the work will be done right and | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ MITCHELL AVIDON
    Great service and helful | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ JP Prinzivalli
    Sean was fantastic to work with got us in and out in a new vehicle in no time. He was a wealth of knowledge and very professional while making us feel comfortable when choosing a vehicle. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ McKenna Hoppes
    Sean was a pleasure to work with and really put my nerves at ease with purchasing such a big ticket item. The whole team is so friendly and welcoming and I will definitely continue to be a loyal customer. Highly recommend. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Hashem Saadat
    As always Excellent service provided by Joerg and the service team as always . I have been coming here last 20 + years and he continues to provide high level of excellence in taking care of clients . I was there two days this week with two cars and it was an absolute pleasure. Joerg is a true asset. We also purchased our 15th car fro | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Kristen Milburn
    Spiros was great to work with! He was honest, knowledgable, patient and not an aggressive sales person! He showed us on and off the road how to use the Atlas and all the technology that comes along with us. I never felt pressured at any point in the process and would recommend him to anyone looking to buy a VW! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Kayla Williams
    Let me just say…every visit from now on I need Nate as my service advisor! I left this location today with a smile on my face and a sense of certainty that my vehicle was repaired properly and the information I received was honest and accurate. Nate went above and beyond in my eyes to ensure the shuttle (Mr. Roy) dropped me off for w | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Margaret Hagerty
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Angela Ignasiak
    I went to VW to look at a 2025 GTI T2.0 SE we couldn’t agree on price but I will say I appreciate the respect and transparency the dealership had. They even let me test drive it still. I worked with Kwasi Asante-Ansong he was great. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Mike H
    Best car buying experience I have ever had! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Kortney Parker
    Kwasi was really helpful! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ John Del Grande
    Quick efficient service. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Diana Romero
    Quick and quickly adjusted for my birthday coupon | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ neil nelson
    My wife and I had a wonderful experience shopping for a vehicle at VW of S. Charlotte. Our salesman, Kwasi Asante-Ansong, was the best, no high pressure sales, strictly a smooth transaction. For those who plan on purchasing a new car I recommend that you choose Kwasi as your salesman. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Madeline McNally
    Had a great experience at VW South Charlotte. Spiros was so helpful looking at different cars and seeing what works best for me. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Yender Contreras
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Ramonsan
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Wayne Brannon
    very friendly and high quality workmanship | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Stacie Gaines
    My mechanic brought my 18 VW Tiguan in to get fixed after multiple attempts at 2 mechanic shops. He was quoted $2500 to fix. Call the next day, that didn't fix it. ANOTHER $2500 for another part. THAT DIDN'T FIX IT. Told another $2500 to put the origional parts on it and it SHOULD be good. I REFUSE to spend more. They say to take | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ pay theprice
    Terrible customer service. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Tate
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Cardenas
    Al Condrey did an excellent job, he was polite, informative, knowledgeable, and I trust his insight, with his years of experience. I would recommend Volkswagen of South Charlotte.to anyone. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Debra Eicher
    I have made this VW service department my “go to” for all my service needs. If I have an issue or question regarding my car I am able to get prompt and knowledgeable answers. The communication is reliable especially as to service estimate costs and expected completion. I appreciate that my vehicle is returned to me freshly washed and | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Felicia P.
    Al is the best, in 2018, 2019, 2020, 2021, 2022, 2023 and beyond! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Charlotte Proffitt
    Volkswagen South Charlotte is the best! I always have a pleasant experience whenever I bring my car in for service! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ ashley scott
    Service is great! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Wilson
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ NHORA VALENCIA
    Everything smooth. I arrived and i was taken care if right away. I was expected to pick up my car next day but they complete all the work the same day. Shout out to Al for a great service | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Tommy Cary
    Great experience working with Kwasi Ansong on a recent car purchase. Highly recommended. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Davis
    Staff was professional. They always do a fantastic job. Will always recommend them to anyone wanting to purchase a vehicle. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ sloane adler
    Service department rocks ?? | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ jamar leggett
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Eljo Brooks
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Karen DeVita
    I received a call from VW of South Charlotte to schedule a repair for fuel rail. Upon inspection it was discover ther was also an oil leak. I was advised of the situation and offered a loaner car as the repairs would take a while. I am very grateful for being so proactive, especially Tracy Montes, who could not have been more help | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Elder
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Aleah Monae
    I Went In For an Oil Change & Nate Eaton Was Very Helpful and Welcoming ! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Sophia Mayer
    Always very helpful and friendly. I appreciate the updates they provide over text whenever I take my vehicle in for service :) | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Keisha Lockhart
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Marie
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Collins
    Very pleased with the service department at Volkswagen of South Charlotte. Matt was very helpful as my service assistant at my last visit, and Jorge has helped me many times in the past. The team always does a great job. Have been using the service team here for over 10 years and always satisfied. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Regina Dobson
    Purchased my 3rd VW!!! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Sonny Burgess
    Service dept is amazing. Great service advisors | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Howell
    Mason Clay always delivers top notch service and is always available when my cars have an issue | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Curtis L Smith
    This is the place for us | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Beth Safnauer
    Joerg is always great to work with. Service is completed on time and with great communication. I highly recommend the service department at VW South Charlotte. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ james bradford
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Phyllis Lindsey
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian Dalrymple
    Joereg was excellent. Knowledgeable, professional and efficient, as well as accommodating | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ grace hilbing
    Amazing service. David was super helpful and knowledgeable. Got my car fixed immediately and went above and beyond to make sure it was good to travel to see my family. 10/10 service! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jim Shinn
    Excellent Service Department! I drive in from Columbia, SC just to get my vehicle serviced here. That should tell you everything you need to know. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Barbour
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Alan Schlegel
    I have been coming to South Charlotte VW for the last 15 years. As always excellent. To all the staff at South Charlotte, you're the best, thank you! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jasonhxx0704
    Great and fast service every visit! Always trust them with my vehicle | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ John Richards
    It was a great experience they knew what was wrong and had it complete in 3hrs very professional and knowledgeable | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Alley Clay
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Willie Townsend
    Dave Morrison and John Keating are Always friendly and professional. The service I needed was under warranty. We discussed what might be the cause of my issue before proceeding. The work was completed by the service man who videoed me what his findings were. Very happy! Willie | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn London
    Great customer service. Went in for an oil change and for a couple minor issues. Everything was addressed in a timely manner. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Isabel Medina
    Fast service,great customer service, friendly place. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Brock
    Nate was a great service guy to work with!! Very transparent and helped me understand the mechanic’s feedback. Good dealership! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ ?????? ?????????
    Excellent experience | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Sapel
    Friendly service and didn’t try to pressure into any upselling. Took care of my oil change and break issues. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Viggiano
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Rodríguez
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Will Phifer
    Top-Notch Service from Joerg. I recently brought my car in to VW South Charlotte for maintenance. Joerg delivered outstanding service. From the moment I arrived, he greeted me with a warm welcome. Joerg kept me updated throughout the visit, clearly explaining what services were being performed and why they were necessary. There were | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Lamb Karkazis
    Been to many VW dealerships in NC and had service done at many of them. Was blessed to meet John Keating who is a ball of knowledge. He has made my experience at VW South Charlotte so enjoyable and easy that he has single handily won my business anytime I need anything else done. I will not be going to other dealerships as VW South C | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ #LongLive SK
    Fast and efficient | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Stevenson
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Overstreet
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ sandy critz
    I went in for service and my service guy Al is the best. I really like him and will always ask for him. However, the service department is sooooooooo slow. Al said it should take about an hour and 2 hours later….done. Last time I went in for a simple alignment and was there for 4 hours…. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Harper Riffle
    I needed help with basic app function on the car that wasn’t working, 2023 model. Nobody helped I got transferred to every single department and was on hold for 2.5 hours between those. Called the VW website number and they said to call local dealer. 8 months later and I have been to the service department 7 times now to fix this is | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Louis Woodson
    I would give a negative score if I could. I got a call from daughter that her car died in the highway. had my daughter’s 2021 Jetta towed here to this dealership (Volkswagen of South Charlotte). I was at work so I send a tow truck to get her off the road and have them bring it to the dealership. I get a call later that the car was o | Read Full Review
    12/1/2025 12:00:00 AM | Google
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