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Keffer Volkswagen

Keffer Volkswagen

★★★★★(298)read reviews
13651 Statesville Road, Huntersville, NC 28078
(704) 771-1646 Ask About Our Service Specials!
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Service Offers

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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
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  • <style type="text/css"> #keffer-vw { text-align: center; margin: 35px 0; } #keffer-vw img { margin-bottom: 10px; } #keffer-vw iframe { border: 1px solid #c2c2c2; } </style> <div class="dealer-info"> <div class="container"> <h2>Meet the Staff of Keffer Volkswagen</h2> <img src="/App_Content/images/campaignassets/582bdf7c-54be-44ce-8544-d10302252475.jpg" alt="Matthew Sutton, Angela Sbouskis, Jason Tate"> <iframe src="https://www.youtube.com/embed/kPkCIeHhZJ4" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="" width="560" height="315" frameborder="0"></iframe> </div> </div>
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Customer Reviews

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  • ★★★★★ Jordan Reeves-Gant
    Brandon was friendly and knowledgeable. We’ve had horrible luck and bad experiences with past car purchases, so I went in hesitant & nervous. We really needed a new family car, good for traveling, and safe for our kids. I spent months narrowing down my options and fell in love with the 2022 Hyundai Palisade Calligraphy. Really happy | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ P. U.S.H Preserve Understand Sustain Humility
    ******UPDATE *************** I would not recommend this dealership based on my experience. Before signing any paperwork, I identified a noticeable stutter during the test drive. I was assured by the sales representative (STEPHANIE ) that the issue would be repaired before I took possession of the vehicle. Relying on that, I moved f | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Randy Street
    Took my brand new 2025 Volkswagen ID.4 to Keffer Volkswagen for a known safety recall and charging issue. Drove over an hour each way and waited 2+ hours—only to later find out they never did the recall. When I called, I was told it “wasn’t ready”—which Volkswagen of America confirmed is false. The service advisor laughed and showe | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ana Caceres
    1000000/10!!! shout out rocky and antonio for helping me purchase my dream tiguan ???? if you want the best service and best experience here make sure you get this new iconic duo. Rocky and Antonio- THANK YOU GUYS. ???? | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Tanner Hinson
    We went in looking for a beautiful new car and came out better than expected. Antonio and Rocky were absolutely wonderful to deal with. Big kudos to them for helping us out with everything. Would recommend them 10/10 times. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Sarah K Brown
    My husband and I purchased a vehicle this week and wanted to express how happy we were to have worked with Matt Carter! You can get a pushy/icky feel sometimes at car dealerships but Matt and management make you feel like family. Would happily come back here for a future car! | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Byron Yoh
    Had a great experience buying my new SUV. Stephanie, Rocky, and Tyler were awesome! Helped me find exactly what I was looking for, explained everything in detail, got the numbers where I needed them and had me driving out of the lot in no time! I have bought multiple vehicles from Keffer, never a bad experience, I would highly rec | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Kane
    Incredible experience and great staff. Matt Carter was professional from start to finish and made the buying experience great for my family. Highly recommend and will certainly shop here again when looking for a new car | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Emily King
    Ive called, I went back to the dealership over and over. My car still isn't safe. Its not safe to put my kids in. Less then 24hrs after signing i was told the bumper needs to be fully replaced. This nightmare still isn't resolved. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Martin Shelton
    I popped in randomly to test drive some new cars. Working with.Kamron, I was able to drive and compare several different models of the vehicle. I am considering which really helped narrow down my choices in my willingness to buy from this dealer. They were quite gracious and very helpful… | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl
    I bought a 2026 Tiguan. My salesman was Matt Carter. He was patient, kind and answered all my questions. There was no pressure to buy. Ask for Matt when you visit. | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Senthil
    I purchased a 2025 Tiguan from Antonio. Rocky, Gerald and Stephanie were also a great help with everything! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Willie Reine'
    Go check out my girl Stephanie and you will not be disappointed..She will make sure to get you into a car and go above and beyond to make sure it happens! Check her out | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Alonzo Myers
    Came to Keffer, Volkswagen was greeted by Rocky, Matt and Antonio. They did a great job getting me a new vehicle. Stephanie also helped great team. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Chloe Phillips
    Stephanie she was super sweet and fun to work with! She did a great job and was very helpful! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Tolbert
    Recently purchased a blazer from Stephanie and she did great! Any issues addressed and got us taken care of as well as made the whole process easy! Would highly recommend going to see her if you need a new vehicle! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ ?Sazicy
    Stephanie went above and beyond to make sure I got exactly what I wanted at a great deal, and I left feeling confident and taken care of. If you’re looking for someone who truly cares, knows what they’re doing, and keeps it real the entire time, ask for Stephanie. You won’t regret it. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Vennie
    The team at Keffer VW is amazing , saw a car I liked and close on a trade in one day , not to be bias I rather drive here to buy from them then “other” dealers at Charlotte . Three cars from them and it’s been a joy. Stephanie helped me this time around and she was very informative and helpful , Jim reached out to me at first and he | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Christy Liss
    The start to finish experience was great. Kameron and Rocky took care of all my needs and addressed any issues promptly. Negotiation process was fair and very pleased. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Naomi Beske
    Definitely go check out my girl Stephanie when you’re ready to purchase ur vehicle. I bought my Kia Soul from her and now she is at this dealership and i’m going to make sure to continue to work with her wherever she goes because she is that great at what she does. She has always taken such great care of me even after the sale to alw | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Gaymon
    Stephany and Justin made my transaction very easy by listening and being very helpful. If you’re looking for a place to by a great vehicle Volkswagen of huntersville is definitely the place and ask for Stephany or Justin and tell them Johnny sent you ???? | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Julia DeFilippis
    Working with Brandon was a dream! He was no- nonsense, friendly, and respectful of a tight timeline. You can tell he is an expert and tries to work within your needs without judgement. I would definitely recommend working with Keffer VW & Brandon if you are in the market! | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Braden M
    Matt was a pleasure to work with! Got us in and out quickly. Was transparent and friendly. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Michela Bethune
    If you’re headed to Keffer VW, do yourself a favor and ask for Justin J. From start to finish, he made the entire process seamless, transparent, and actually fun. He took the time to listen to what I needed and never made me feel pressured. Rocky was also great to work with—he jumped in and made sure everything on the backend was han | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Trevionne Watson
    Big shoutout to Stephanie she was so patient with me and she did not stop trying until I got the car even stayed open after the closing hours… You the best Stephanie | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Philly Graham
    The Volkswagen Dealership is great and the staff is always friendly and descent people especially the service team Ms. Autumn is the best | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Avery Smith
    Had an amazing experience with this dealership. The entire staff was amazing from the Detail staff, to the salesma, to the service, to the financial staff, and a great GM Gerald. My salesman was Stephanie and she was beyond amazing and so helpful in the process. Without her I couldn’t have got my dream car. I’m so thankful for her h | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Williams
    I recently purchased a Volkswagen Tiguan from Stephanie, and I couldn’t be happier with the experience. The process was incredibly smooth—the team was professional, transparent, and really took their time to answer all my questions. The Tiguan itself is fantastic—spacious, fuel-efficient, and full of tech features I love. I definitel | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Dane Kanady
    Go check out Stephanie for your next car purchase..She is laid back very transparent and will make sure to get you into the vehicle you need. Check out Steph ?? | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Victoria Stokes
    Between Rocky the GM, Stephanie in sales, and Kevin in the service department and Doug getting everything finalized for my new car this has absolutely been the best experience Iv had in a dealership. Everyone was so welcoming and accommodating after finding out my car was done for and decided to go the route of getting a new car. The | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Shawn Barnes
    I want to leave a review for Stephanie B. for her amazing customer service. I was running into issues with my previous vehicle, and when I came into the dealership, she was warm and friendly and made my car purchasing experience a memorable one. Thank you again, Stephanie B., and Keffer Volkswagen, for the experience. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Christina Myrick
    Had a great experience buying a VW Atlas from Matt Carter! We went to see the SUV in person and test drive but were still looking at other vehicles. Matt was so genuine and helpful compared to experiences we had at other dealerships that it was a no brainer to come back to Keffer. He found us the exact Atlas we wanted within a day. T | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Lawing
    had its challenges, but after all was said and done, it ended in a truly positive place. After purchasing a vehicle, a structural damage notation appeared on the CARFAX tied to an auction event before I ever took ownership. It took persistence and several months to get the situation moving, and there were moments I wasn’t sure it wou | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Nathaniel Wolf
    I have been inquiring for a few weeks about a golf r on this delaers lot. While my interactions with the front desk person And sales manager on the phone and over text were friendly, this feeling changed pretty quickly upon arriving. The day of visiting we came to find out the car we were interested in was sold that very morning. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ LaSandra Flemming
    Love my experience and I love my new truck. Stephanie was a big help. I only stepped foot into the dealership after they got me approved for my new truck. She went over all my features and made the signing process simple and easy. They made sure to get me approved for what I wanted. I highly recommend you guys shopping here. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Nathaniel Wolf
    I have been inquiring for a few weeks about a golf r on this delaers lot. While my interactions with the front desk person And sales manager on the phone and over text were friendly, this feeling changed pretty quickly upon arriving. The day of visiting we came to find out the car we were interested in was sold that very morning. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Latanya lorick
    Matt Carter was awesome sales person. Very polite and professional. Help me get great vehicle. I definitely recommend his services. Thanks to all at Keffer Volkswagen dealership in hunterville NC . ?? | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Angela Cunningham
    It was the best experience I've received when purchasing a car it truly helps when you have all your papers it really helps everything to move right along. To top it all off, I received a special gift, and I knew I was VIP in every way, thanks again for understanding my situation, and allow me to revamp my credit and begin to have cr | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Landon Smith
    I came here during one of their mail in prize events where I had won a prize in the mail. After winning said prize and going up to the dealership they informed me that I did not win what was present on the sweepstake I did win a scratch off ticket in order to receive said ticket. I did have to give my information and social as part o | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Nick Howard
    5 STARS! Fantastic experience working with Brandon and Logan! Super friendly and accommodating to our needs. Great vehicle and wonderful service. The popcorn is a must try and don’t forget the salt! | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Karina Christy
    Great customer service and great prices! Thank you Brandon for the new ride! | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Caitlin Cucitrone
    | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Leslie Johnson
    Stephanie was great!! She helped us to into the exact car we came for! ???????? | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Paul D
    Keffer VW was very easy to deal with and the new management has made a great impact to the customer experience. If you need a vehicle just ask for Stephanie! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Karina Higgi
    My husband walked into this intuition and instead of being greeted with respect...a gentleman that worked here looked at my husband up and down and stated, "you don't look like YOU are here to buy a car". Ummmmmmmm. Excuse me? I pray that he was referring to the slides on his feet and not the color of his skin! Even then.... What exa | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Tyasia
    | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ P. U.S.H Preserve Understand Sustain Humility
    This experience has been the smoothest and most comfortable experience . All because of Stephanie at this location . She made sure I understood the process , she assisted with any need of documentation and paperwork’s for the process while explaining consistently . I love, love ,love my truck . And thank you Stephanie and Keffer VW f | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ King Ky
    Stephanie was great and helped my mom get into a nice ride. Go see her when you need a good person to sell you a great car | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Emily Lacon
    Matt and Gerald were absolutely amazing to work with. They truly want you in a car that you love, and go above and beyond to make that happen. We will be a customer for life. Cannot recommend this dealership enough. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Natasha Kissoon
    They communicate effectively making sure everything was well explained and any difficulties I enter they were willing to work along with me and fix it | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Alisha Brooks
    Matt and Mike were incredible to work with. I drove 2.5 hours to the dealership, and they made the entire process so easy by allowing me to complete most of the paperwork and details from home. Because of that, I was able to spend very little time at the dealership once I arrived, which I truly appreciated. I was in a tough situatio | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Abbie Daltorio
    I had such a great experience buying my Tiguan! Paul, Stephanie and Gerald were all extremely helpful! They were all so friendly and were able to make the entire process as easy as possible. I would definitely recommend! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Drew
    My experience with Matthew Cartet as a sales representative was superb. He wasn't pushy and was very pleasant to work with. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Sherman
    Jim, Josh and everyone there were friendly and worked together to help me get what I wanted and needed. Thank you | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Lindsay S
    My husband and I recently bought a car from Dan at Keffer VW and truly have never had a better experience buying a car! He was so easy to work with and got us exactly what we wanted and for the price we wanted. Everyone from the sales manager Mike, the finance guy (Phillip I believe) and even the GM were all a pleasure to work with. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly McIntyre
    Matt is Awesome, very informative.We had a blast, please come and visit Volkswagen and ask for Matt!!!!! | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Desirea Grub
    I just have to say it was an easy smooth process. Matt carter was exceptional to work with. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Castro
    Thanks matt for helpinh me with thw purchase of my new tiguan, really appreciatethe help | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Deidre Chambers
    Brandon was awesome! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Tim Hyre
    Max was a great help. Got us into the right car at the right price. Definitely recommending him and the entire VW team to anyone looking for a great car. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Emily Barroeta
    Thanks Matt for the purchase of my new VW Tiguan ???? | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Celeste Dominguez
    From start to finish this was an exceptional experience. I have never enjoyed the car buying process until now. Max was very informative, personable and patient. Most importantly he found me exactly what I asked for, jumped through extra hoops without complaint and had my new car delivered, inspected and immaculate in less than 24 ho | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ David T Wagner
    I purchased a Taos and received outstanding service from Josh Miller who helped me find the perfect car. He made the whole sales process go smoothly and bent over backwards to make sure I got the best deal. Also, I had a minor issue with the car and Brandon Yassine took care of it immediately. I'm a very happy customer! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Moore
    Initially we went in for a specific car, but unfortunately found out it had issues. Due to specific restrictions on the type of car we had to get, Josh M was able to get us into something equally as good for our daughter's first car! Couldn't ask for better service! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Serge Pierson
    I am writing to formally express my dissatisfaction with the purchase of a 2021 Tesla Long Range vehicle from your dealership on or around April 20, 2025. The vehicle, which had approximately 106,000 miles at the time of purchase, was advertised online at a full price of $20,000, and I have retained screenshots of this listing as evi | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Martinez
    Hands down the best sales person I have worked with in years! Matt Carter was extremely knowledgeable and genuine through the whole process!! Definitely will continue to buy with him for years to come. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Scherer
    Keffer VW was willing to show us a car when the rest of the state seemed shut down for a snow/ice storm. They didn’t pressure us into buying quick, gave us a super fair trade in value, and everyone in management was sooo friendly. So excited on the deal we received on our 2025 Atlas! Jim, Max, Dan - thank you guys for making this hap | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Jaida Washington
    Came in over the weekend in need of a new car and came across the beautiful VW Tiguan. Brandon was such an amazing help with finding the right one for me. He made the experience fun and knowledgeable on everything I needed to know about the car before purchasing. Thank you so much! Im so excited about my new car! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Bob Marleybaby
    I went to service today and Bryson was a great help leading me to the service advisors and making sure I was taken care of. They even have snacks and coffee! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Denise Sisk
    Max is great. I highly recommend contacting him if you are interested in purchasing a new vehicle. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Kelli Haughey
    Good experience as always | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Berg
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Conner
    The staff there is very friendly, I talked to Bryson in the service area while there and he was a joy to talk to. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Xavi torres
    5 star service from Darryl R who was a great service advisor | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Paula Cuesta
    Thank to Matt he did a great job getting my new car thank ?? he is great | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ HELLO
    Just stopped in here on a road trip and needed coolant added and my tires filled up. Upon my arrival, Bryson was immediately responsive and very helpful. I was in and out within 5 minutes! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Vivian McCallum
    My experience with Max was service of excellence. He provided legendary services for Volkswagen. He stayed in contact with me during the before process and ending. Great character, great salesman. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Angel Lopez
    Matt it’s very knowledgeable and Explain the entire process of buying a vehicle definitely recommend 1000% | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Nellis
    My experience with them was outstanding. They really worked with us to get us into the car we wanted with payments where we wanted it. No stress car shopping, straight up honest. No BS. I will most definitely continue doing business with them in the future | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ PCC CHECK CASHING
    Matt has excellent customer service ,he honest and took his time with helping me buy my car thanks Matt, ?? | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Esteban Israel Guerrero
    Matt did a great job at selling me my VW atlas… he is very knowledgeable about the product… thanks Matt | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ James Barnes
    I had a great experience at Keffer VW in North Carolina. I traveled from Kentucky to pick up my cross sport Atlas. My sales person Max was very thorough and detailed when it came to showing me all of the bells and whistles and that it had a lot of thanks to Tom for having the car prepped and ready when I arrived in all of the paper w | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ monique girardin
    I had a wonderful experience with Max He was professional, friendly, and really went above and beyond to help me find the perfect car. Max answered all my questions, explained the options clearly, and made the whole process smooth and stress-free. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ MicheleNC
    I recently visited Keffer VW, and I have to say the experience was fantastic. Max was super helpful from start to finish. He took the time to understand what I was looking for and guided me through the entire process. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Chloe Zimmerman
    Max was great to work with! He was super helpful in getting me a great deal on a 2025 Taos SE Black, within a price range that I was comfortable with. He was patient and understanding, and showed me great options. Would definitely recommend! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Sabrina Short
    Matt Carter was great! He was very friendly and listened to my needs for a new car and help me make a deal that satisfied my budget. I have had 2 VWs previously that were both purchased and serviced at Keffer VW. If you need a new VW I recommend talking to Matt! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Trevor Bourque Jr
    Matt was the best! Very helpful and insightful. I am so happy with the new car I got from him. Ask for him when you go there | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Jake Lytle
    Taylor was great help and very professional! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Lady
    I wanted to express my sincere appreciation for the amazing service I received at Keffer Volkswagen. After visiting other dealerships, I can confidently say that Keffer is the best in North Carolina. Montana was exceptional and sold me my SUV without the typical back-and-forth negotiation regarding the car note I requested. Addition | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ caleb hill
    Matt was great! Knowledgeable and easy to talk with. Not pushy like most car salesmen. Go to Keffer and see Matt! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Haughey
    I am extremely grateful for Brandon Y.’s help in purchasing a new car with VW. He was incredibly pleasant to work with, and happily answered all my questions. I am so happy with my Tiguan! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Clint Jackson
    Awesome place to do business with, they go above and beyond to help everyone. Taylor was very helpful and I highly recommend for all your Volkswagen or any automotive need’s. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Marlee
    Amazing experience!!! Brandon worked with me on getting my DREAM CAR! He was the easiest person to work with, I really couldn’t have asked for a better experience. He answered all my questions (which was about a million lol) and was so helpful through every step of the process as this was my first time getting a car on my own. I coul | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Lorie Medlar
    Great experience in purchasing a new car. Appreciate Josh for his assistance and attention to our needs. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Mitchell
    Taylor was very knowledgeable and took care of my baby as if it was his own! Thanks for the awesome and quick service!?? Definitely recommended and ask for Taylor! ?? | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Nick Curran
    Recently I needed to purchase a new vehicle & I met with Matt Carter. Him & the sales team worked with me to give an honest price without haggling back and forth for hours on end. This was probably the fastest vehicle purchase I have made. Thanks Keffer team. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Carter
    Matt Carter at Keffer Volkswagen is awesome to work with. He spent a lot of time getting me into my current vehicle. He really listens, works hard to get the best deal, and doesn’t give up. Makes the awful process of buying a car tolerable. Highly recommend! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Brian Carter
    Montana was incredible throughout my entire car-buying process. He was patient, knowledgeable, and genuinely focused on helping me find the right vehicle for my family and I. Not just about the sale. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Lolita Chachita
    I have recently purchased a vehicle with Mr. Brandon! I am super impressed with his professionalism and warm welcoming. He was not at all pushy, which I very much appreciate! I 10/10 would recommend Mr. Brandon to be your go to man! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Linda Waters
    Great service. Exceeded expectation. Definitely recommend our sales person Max. He explained everything in detail. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Henry
    Go see Matt Carter to find your next vehicle! He’s polite and easy to work with! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Katie Mueller
    Just wanted to express my gratitude to the awesome staff here especially Matt! He not only helped my grandma get her new car, he was patient, kind and willing to answer all of her questions with ease. He went above and beyond! Thank you for everything! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ DJ Cardenax
    Matt was very knowledgeable about the VW brand and helped me out with my purchase! I highly recommend Matt! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Steve's Kid
    Any time I’m looking for a vehicle, Matt Carter is my guy. I’m in Charleston, South Carolina. I always reach out to him to help me find the best deal. He is a stand-up guy and he’s a Panthers fan and that makes me like him more. I highly recommend this dealership, but make sure you ask for Matt, or as I call him, Matthew. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ William Craig
    Max was superb as sales person. Good experience and professional. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Saidi Saidi
    MAX IS GREAT..I APPRECIATED SO MUCH ..GOD BLESS YOU...YOU CARE SO MUCH BROTHER???? | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Kris Brown (BURNOUT)
    Very professional, clean dealership. Treats you like family. Taylor Greene is like a brother. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Tina Phiaxay
    Buying a new car can be stressful, but Brandon made the experience awesome. He was very friendly, funny, helpful, and professional. If anyone is interested in buying a new Volkswagen, I would highly recommend asking for Brandon at Keffer Volkswagen! Overall, great experience with a welcoming atmosphere from everyone! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ JeffnLinda Bean
    Matt Carter was so helpful when we visited Keffer Volkswagen! Ask for him when you visit! His customer service and sales experience is the best! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Eric Hampton
    Wanted to wait until I had my car for a few months. Can honestly say it’s everything I wanted and I truly appreciate Fei finding what I wanted within my budget. She even held on to my garage door opener from my trade in until I was able to get back up there. Will definitely come here for our next car. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Bobby Hill
    Taylor was extremely helpful and kind. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Yusufu Masenga
    Max helped me so much! He was great and really did everything right! Definitely recommend him. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Taylor Icenogle
    I almost had to reduce the stars on this review however, Montana really made it right in the end. Back story: I was receiving a fleet vehicle for a new position. Montana was very responsive in getting the delivery to me. Once I received the vehicle, I immediately had low tire pressure. I assumed it was just the cold weather but it wa | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Pat Fink
    If you’re in the market to buy a new or used car, Matt Carter is the only name you’ll need. Honest, professional, courteous and knowledgeable. I would not do business with anyone else. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Skyelar Earnest
    I have had my 2019 VW Jetta serviced here numerous times, and will not be going anywhere else! Wade (the technician who has handled all my repairs) does an amazing job at explaining the concern, completing repairs in a timely manner, and making sure he is professional at all times! His detailed videos during inspections really help t | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Ozzie Martinez
    My experience was average maybe above average at best. I went there knowing what I wanted, already pre-qualified and ready to get in and out. Pretty much said I don’t need any add ons, sales pitches, just want to see the car and if I like it I’ll leave if not had another appt with another location. We pretty much had an idea for on | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Smith
    I just had emergency surgery and I had my husband take MY volkswagen for service at this location because he woke rd here and I know this place is good but a new service manager told him he was never allowed back. I wanted to continue to give my business to the place where we knew the employees but after hearing how the manager treat | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Karen Sherard
    Horrible experience and now I’m in for the long haul of trying to undo the complete disaster this dealership put me in. Yes, I fell for the bait and switch, deceptive practices, and false representation. Funny enough I was headed to buy the same model car at another lot and last minute changed direction thinking this was the better | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Robert Golan
    Brandon was a pleasure to work with. He answered every question we had and was super nice. | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Chris Arnold
    Recently had an easy and great purchase experience with Montana at Keffer VW. Would highly recommend. | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Johnson
    Outstanding service from Matt Carter, he went above and beyond to get the deal done for my vehicle. | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Nyla Louis
    Montana Mayfield was my salesman and was very helpful and knowledgeable with helping me with my purchase! | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Sabrina Dela-Cruz
    Brandon was the best! May have been the best car sale experience I have ever had! Brandon is your guy, he knows his stuff! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Tanya Stradford
    Thank you Keffer Volkswagen (Fei Hibbert)! Fei is awesome and straight to the point. The entire transaction was A+. We are truly satisfied customers. Thank you again! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Ethan Gann
    Matt was fantastic and very friendly and lovely to work with has amazing attitude with his customers | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Miranda Harris
    I had an incredible experience working with my salesman Montana Mayfield at Keffer VW. From the moment I walked in, he was welcoming, patient, and truly listened to what I needed. He never made me feel pressured or rushed. He just genuinely helped me find the best car for me. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Kaleb Cardin
    I recently purchased a used car from Keffer VW, and the entire process was outstanding, thanks entirely to our salesman, Tyler Truong I would definitely recommend him to my friends and family! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Bowers
    Wonderful experience at this dealership! Matt C. was exceptionally helpful with all the questions my wife and I had during the search for our new family vehicle. He displayed great knowledge of their inventory without the uncomfortable pressure we have felt from other dealerships. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Faye Joy
    Best car buying experience I've ever had! Fei Hibbert and Mel have been more professional,personable,and accommodating.Not the typical dealership experience. If you in the market for a new or used vehicle. I highly recommend Fei Hibbert our sales lady. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Johnson
    I want to give a huge thank-you to Josh M. ( Mr. New Orleans) for helping me in such an incredible way. He truly went above and beyond from the moment I walked in. I originally came in just planning to test-drive, but thanks to his guidance and support, I ended up purchasing a new vehicle that I’m genuinely excited about for myself a | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Sapienza
    i’ll absolutely be coming back to this location!! Everyone is extremely friendly and helpful. I had a few issues post buying the car, which the service department has fixed in a timely manner - even offering a shuttle service home | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Damilola Ojoye
    My experience was a pleasure and a special thanks to Montana. He was very knowledgeable about the cars we looked at. Some car salesmen will pressure you to buy a car but with Montana, the process felt genuine. I was very pleased with his service and the dealership. I would recommend this dealership and if you come here, ask for Monta | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Paula Dimatulac
    I usually hate going car shopping because I always feel pressured to buy something right away, but Matt Carter completely changed my experience. He was patient, helpful, and never pushy. I definitely recommend him if you’re looking for a new car!!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Eric Suarez
    Fei was very professional , super nice, and energetic! She was also very knowledgeable about the vehicles. We went to three dealerships , and Fei is the best salesperson. We highly recommend her if in market looking for a great vehicle. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Himothy Dripsthemost
    Had a great time with Keffer Volkswagen. I was in a very tough situation, but Montana made it easy and helped me make a decision that my family and I can be very proud of. If need to buy a vehicle for yourself, family, or friends, go check out Montana at Keffer VW!!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Gael Sanchez
    I had a great experience at Keffer Volkswagen thanks to Tyler Truong. He was friendly, helpful, and made the whole process easy and stress-free. Tyler answered all my questions and made sure I felt comfortable. I highly recommend asking for him he truly made my car buying experience a great one! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Emily Whitehead
    I was working with Montana and he was amazing. Super reliable, communicative, and transparent. He ended up making a deal with me and I got my dream car without all of the hassle. Thanks Montana! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Shanna Wingard
    I highly recommed working with Matt Carter here!! He has been so helpful in my shopping for a 1st car for my daughter! He has followed up with me, and showed us several cars! He is very knowledgeable about the vehicles, and has been able to answer every question we have had! If you are looking for someone who is not high pressure sal | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Susan Baker
    Brandon in sales was fantastic!!! I've driven VW for many years and bought many cars in the past and Brandon made the buying process fun. He knew his stuff about all the features with my new car, If your in the market for your new or used VW go see Brandon at keffer VW !!!!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ JUSSf30
    Best experience I've had at a dealership was at Volkswagon in Huntersville,NC on Statesville Rd. The salesperson who helped me was Montana. Good guy, lots of car knowledge (especially bmw) lol, very friendly environment . Though I did not purchase a vehicle that day the experience was great even grabbed myself some of the great popco | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Evette Jones
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ James Neutron
    I’ve been a fan of Volkswagen for years. If you need a guy, who knows his Volkswagen stuff go check out Montana up at Keffer Volkswagen. He knew the vehicle I was looking for top to bottom and help me make the right purchase for me and my family thank you Montana | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Tray TheSaiyan
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Brian Toepfer
    Was on the lot looking for an Atlas and impressed. By both the vehicle and Tyler Truong. Polite, knowledgeable, and not pushy. Vehicle is designed well and perfect for me. I know what to save for. I'll be back! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Kurtis Carpenter
    Matt Carter gave me a fantastic experience at VW. He was very knowledgeable and friendly in the process! Go see Matt! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Nelson Powell
    My salesman Montana was excellent. Very patient and he listened to what we were trying to accomplish. I hate buying cars but he made the process easy. Highly recommended. Thank you Montana! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Walt Hutchens
    I had an excellent experience at Keffer VW thanks to Matt Carter! He was professional, friendly, and made the car-buying process smooth and stress-free. Matt listened to my needs, answered all my questions, and helped me find the perfect vehicle. If you’re shopping at Keffer VW, ask for Matt—he’ll take great care of you! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ John Wicked 92
    Great experience at Volkswagon in Huntersville,NC on Statesville Rd. The salesperson who helped me was Montana. Great guy, lots of patience, friendly and had much car knowledge while showing me vehicles. Even though I did not purchase a vehicle that day the experience was top shelf. I felt 100% comfortable and left knowing that I’ll | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Phillips
    Can I say, this was the most pleasant car purchasing experience ever!! Not only was Montana knowledgeable about the products, Montana made the finance experience smooth, to the point, and didn't take all day. If you or a family member are looking to purchase a vehicle, make sure you ask for Montana!!!! ?? | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Destiny Mayfield
    I had a great experience at Keffer Volkswagen. Montana was so helpful and professional. He made purchasing a car smooth and effortless! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Sarah
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Bethany Wilkinson
    We love the friendly service at Keffer VW, specifically Matthew Carter. He has worked hard behind the scenes to ensure we would find a vehicle to fit our needs and budget. He truly cares about the people he works with and for. Highly recommend! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Alison McCabe
    I had a fantastic experience purchasing my VW Atlas from Keffer VW! The entire process was incredibly easy and straightforward. I was able to work out all the details ahead of time, so it was quick and seamless when I arrived at the dealership to sign the paperwork. I truly appreciate Josh and Brandon's assistance and professionalis | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Abby B.
    I’ve known Matt for a long time, so I knew I could trust him! He made the car buying process seamless!! I would definitely go back to see him! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Zergun Golan
    We are very happy with the service we got purchasing our Beetle! Brandon Yassine was wonderful throughout the process and explaining all we need about the car. Thank you Brandon! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Edouard Nicolas
    Montana was an exceptional person to work with - he went above and beyond the call if duty and really was the antithesis if the typical “salesperson.” I see great things in his future. Thank you. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Steve Bradle
    Matt Carter is amazing!! He has helped me find not only one, BUT THREE new vehicles!! Aside from a great personality, he has been in the auto industry for many years, so he knows the in's and out's. He will take the time to listen to your needs and point you in the direction of the vehicle that is right for you!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Aguilar-Gutierrez
    Hi, ask for Tyler Truong if you have any questions. I'm not car savvy at all but he has definitely pushed me into the right direction. He's honest and will have a serious 1 to 1 conversation with you, without having to feel pressured. Thank you Mr. Truong | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Eric Ortiz
    Came in Saturday evening looking for our next new car options, was met by Tyler Truong. He was very helpful and informative showed us all the differences between trim levels on the Tiguans and a couple Atlas Cross. Definitely see Tyler if you need help deciding! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Waveentllc
    Great Atmosphere. Delightful Employees. I had the pleasure of working with Montana. I needed a few Trucks for my business. Great Inventory. Looking for the best prices in town? Come on down. No credit? You still can get it. No money down? They’ll turn that frown around. :) | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Andreas Messner
    Tyler Troung was the salesman that offered me amazing advice about which car to get for my needs and likes. He was very polite, understanding, and offers amazing service. Would highly recommend going to him when buying a car! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Montana Mayfield
    My experience at Keffer VW has been nothing short of amazing. Always changing and always finding ways to make the dealership a better place. Great Service, Great Sales, Great People. Big shout out to the staff; Montana and the entire team :) Lets keep pushing forward...with a smile :) | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Omarian Riley
    Just want to give a big shoutout to Montana. He was very caring and kind never met a salesman like him of all my years of buying cars! I will be coming back again, thank you so much Montana. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Juan B
    Josh Miller is very knowledgeable, patient, and genuinely focused on helping rather than selling he made the entire process smooth and stress free. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jordan K
    Recently our aches a vehicle at Keffer VW and I have to say that Matt Carter ent above and beyond my expectations. Patient, kind and very attentive. Gave me the deal I was looking for on the vehicle I was interested in. Thanks again Matt for making this a pleasant car buying experience. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Andy Lail
    Wow is all I can say. Came in expecting the same experience at other dealerships. I was greeted by Tyler Truong who said welcomed me in. Hands down most personable experience I’ve had working with a car salesman. Never felt pressured at all working with him, it was more like a regular conversation! Wow! Will ask for Tyler Truong ever | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Nick Newz
    Montana is the best salesperson I could ever ask for. He listened to my needs and didn't push. Pointed me in the right direction to pick the perfect car | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Lately
    Great and knowledgeable experience I had with Keffer Volkswagen. The professional, Montana, made the shopping experience REFRESHING. No pressure, no vague explanations. FULLY TRANSPARENT and VERY time efficient. If seriously looking to buy a car, reach out to Montana like Yesterday lol :) | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Wade Clifford
    Josh was an excellent salesman! He answered any questions I had about my 2025 Tiguan SEL R-line. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Adam Moss
    Matt Carter was extremely helpful. Very straight forward. I would highly recommend him to anybody looking for a car. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Evette Jones
    Matthew Carter is the best! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Braxton Gardner
    Great experience with Montana! They took the time to understand exactly what we were looking for, which made the whole process much smoother and more enjoyable. Customer service throughout the process. 11/10! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Michael B (Michael B)
    Matt Carter was awesome to work with! My Tiguan drives great, and he helped me get into it with great care. I woukd recommend anyone looking for a VW to go to Keffer, ask for Matt! He’ll take great care of you. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jahsiah Colon
    Great service during my follow up visit with Keffer Volkswagen. Thanks for all your help Montana | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Neshanah Barnett
    Montana, was such a great help. Although I didn't purchase anything lol, he answered all of my questions. I really appreciated his expertise and amazing level of service. Thank you! I'll be back when I am ready to buy! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Trinity Truong
    Tyler Truong is an excellent sales professional! He helped me and my family with patience and care, speaking Vietnamese to make everything clear and comfortable. He was knowledgeable, friendly, and went above and beyond to ensure we got the best service. Highly recommend Tyler for anyone needing a great sales experience! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Phong Nguyen
    Great experience with you guys! Tyler was the salesperson who helped me with my inquiries. He is quick to respond to my questions and provides in detail about the vehicle. Would come back again for future purchases! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Nicole
    If you’re in the market for a car, ask for Matt. You will not be disappointed. He’s knowledgeable, honest and will make sure you’re comfortable and confident in your decision. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Phon
    Tyler Truong was as down to earth as possible. He was professional, honest, informative, and helpful in the buying process. He made the process quick and easy and i was out of the door with a car. Very good car-buying experience I’ve ever had, would come back to him again for questions and advise. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ David John
    Matt C was great. Helped through the whole process and I would definitely come back to purchase another vehicle. Will be getting my services there as well. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Ernesto Barco Perez
    I had a wonderful experience here. Tyler Truong was very helpful throughout the entire process. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Jones
    Josh was very knowledgeable and very patient he is an excellent salesperson. This has been the best experience buying a car!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Donella Richardson-Graham BS CAC MSW
    ## ????? **A Truly Unforgettable, God-Sent Experience at Keffer Volkswagen!** Where do I even begin? My husband and I own a 2021 Volkswagen Atlas, and let me just say—these last two weeks have been a rollercoaster. We purchased a brand-new battery from Firestone last week, but almost immediately the car started acting up again. So w | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Sacoto
    I was very pleased with Tyler’s guidance and knowledge while searching for my wife’s new car. Spoke over the phone on couple options but in the end he showed me a ‘21 Venza that might make a great Christmas gift this year. Highly recommend talking with Tyler if you see him on the floor. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Tavonta Hilton
    Montana was super professional, extremely knowledgable, and gave me valuable information needed to make my decision in my car buying process. Other dealerships Ive visited just wanted a sale, but he cares about whats best for me and my pockets. Definitely look forward to doing business with him | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Violet Deacon
    We recently bought a used car at Keffer Volkswagen and had a fantastic experience with Tyler Truong. He was professional, listened to our needs, and made the entire process transparent and fast. There was no pressure, and he was enjoyable to talk to and hang out with while we waited to meet with finance to finalize everything. Highly | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Myles wright
    Came in the other day Montana was a great sales advisor. He helped me and my daughter look for her 16th birthday present. Nice selection of vehicles. Test drive went smooth. Very professional | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Esquivel
    I had a great experience buying a vehicle from Montana. He was thorough and helped me get through my first EV purchase. I recommend if anyone comes here to buy a vehicle to ask for Montana for a great car buying experience! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jaton
    Montana was so helpful when I was trying to decide on which car I wanted to pick out he was patient and kind. He also gave me time to evaluate what would be the best decision for my situation . Anybody that’s looking for a car make sure you ask for Montana! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Diamond Sanders
    Very glad I worked with Duran otherwise wasn’t even sure if I could even get a car. Thanks Duran!!! (Original) Update: they sold us a lemon, after not even a month car shows signs of early transmission failure. They offered a service contract at the time of sale, called back and they blocked our number. Got a 2024 Hyundai Tuscon fro | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Mitail Jeffries
    I bought a 2018 Tesla Model 3 from Keffer Volkswagen less than two months ago, and the experience has been extremely disappointing. When I purchased the car, I told them right away that it was making a noise. I brought it back twice for them to address the issue. The first time, they said they “forgot to fix a piece.” The second time | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Allie O (AllieO)
    This is my 1st Volkswagen & I have had my car a little under 2years and I have only brought my car to this location, I have worked personally with Taylor entrusting he is the expert...& so far he has taken good care of me & provided me with excellent customer service! 10/30/25 Since my 5 star rating would be the same Google said I al | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ David Jordan
    Stopped in to look at a used car and was met by Tyler. Great conversation, easy to deal with. Dealership was clean and friendly. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Addison Longino
    Matt was amazing! I bought my first car yesterday, he was honest about everything and straight forward, he made me and my family feel extremely comfortable, 100% recommend! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jose Garcia
    Had a pleasant car buying experience at Keffer. They really make you feel welcome. Very polite and helpful. I didnt feel any pressure or tactics to make me feel uncomfortable. They were very transparent with everything. Faye my salesperson was very helpful and kind. Thank you Faye. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Justin Pedersen
    I had an excellent experience working with Autumn in the service department at Keffer Volkswagen. From start to finish, she was friendly, knowledgeable, and genuinely cared about making sure my car was taken care of the right way. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jai Neighbors
    I worked with fei today and she was perfect I have never bought a car so easily in my life if you want a simply buying experience WORK WITH FEI !!! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Van Pelt
    I had the most AMAZING experience with this dealership. The whole team was great my sales associate was Fei Hibbert and she was sweet, very helpful and answered all my question. This dealership is 10 out of 10. I would recommend keffer Volkswagen in Huntersville and Fei to anyone. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ M Gardiner
    Tyler Truong gave me a full rundown on a car i wanted to look at with great customer service and reliable knowledge on the cars to put my mind at ease with a decision | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Prjct Keepers
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    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Kierra Robinson
    Brandon Yassien was a pleasure to work with. It was a straightforward process. He was very informative, genuine, and honest! BUT too many issues after purchasing car, and the communication is terrible once you leave the lot. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Chaotic Net
    I visited your dealership today to test drive a vehicle and was assisted by a salesperson named Mel. Unfortunately, my experience was disappointing and unprofessional. From the start, Mel was dismissive and condescending when I asked standard buying questions about getting a trade-in estimate and viewing the car before running my cr | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Murphy
    I bought a tesla with Faye and she was super helpful to me in understanding the car and the pricing. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ David Anderson
    Great experience with the dealership and the staff. All repairs were completed in a timely manner and to my satisfaction. I purchased the car from this dealership 6 years ago and it has given me great service. As a former VW service manager I still can do some maintenance myself, but would certainly return to this facility for any | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Barbie Willey
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    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Ian Slape
    Buy a vehicle from Fei Hibbert! She gave me a great experience when purchasing my vehicle. Normally I’d rather go to the dentist and get a tooth pulled than buying a car, but she changed my outlook completely. I will be back when it’s time for an upgrade! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Whitney
    The team was incredibly helpful from start to finish. They assisted me in the trade in of my car, provided me a very fair deal, and found me a new car that I was excited to drive home. Duran and Ethan were both wonderful to work with, and I would come back again. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Nathaniel Brown
    Fei hibbert was the best with customer service and really made use feel at home! Highly reccomend her | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Adams
    Very friendly and willing to work with you. Coach is a great salesman. Definitely recommend. Update 9/30/2025: Service manager Jim J. and his team are fantastic. Was able to resolve my issue very quickly. Extremely friendly and helpful. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Clay Sutton
    Duran was very helpful to us trading in our car for a new lease, and reach a deal we were excited about. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Julian Sadur
    Duran Agba was an absolute joy to deal with. Buying a car can be a stressful process and far from enjoyable, however when you find someone like Duran and the team at Keffer, they make you feel at ease. Duran was easy to talk to, I was upfront with my numbers and he was upfront with what he could do. He wasn’t pushy at all and shot it | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Fred Patterson
    Had a great experience today working with Associate Faye! She went above and beyond to insure we could get me the best deal possible! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ ryan sharpe
    Autumn is an Angel in disguise my wife and I had a terrible experience at Firestone and Lake Norman JDR.. She was able to assist us and take care of us. All of our business will now come to KEFFER!!! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Dana Benedetto
    My husband and I worked with Fei and she was absolutely amazing! She was so sweet and helpful in assisting us in finding what we needed. We loved working with her and we had a great experience here! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Willey
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    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Sydney
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    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Jake Greene
    Update: Our car has been in their hands for 10 days now to get the software issue resolved. When I dropped off the car I ended up working with Taylor. “Luckily” they had a loaner car available and I was able to secure that which I’m so grateful for considering the 10 days it took to resolve the issue. Taylor was very mindful and gr | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ I’m Here
    I recently helped my daughter buy a car, and honestly, the experience wasn’t enjoyable. I understand salespeople want their commission for closing a deal, but it felt more stressful than it needed to be. Despite the challenges, we did end up purchasing the car. A note to the sales team: even if you have a financial degree like I do | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Bianca
    Complete scammers especially salesman Matt Carter! Stay away from this dealership, service department and business in general. Sold us truck and 10 days later, a major engine failure and the dealership and Matt are dodging calls. The positive reviews seem to be another “scammy” Business tactic as the reviews on yelp paint a more acc | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Hopelessromantic
    Please avoid buying any used cars from this dealership. I bought two cars from them on the same day, and both have turned out to be lemons. One is a 2022 Mustang Mach-E, which has had issues from the very beginning, and the other is a 2019 Ford Fusion. Both cars have recalls and are not functioning properly. We didn't even get the 30 | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Amy Patterson
    Me and my husband were asking for a specific vechile. Called and scheduled an appt to look at it. They called the morning of appt to see if we were still coming. We said yes. We got there and gave them all the information but come to find out they had sold it the night before and still didn't update us was hoping we would be buy some | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Ray B.
    Please be careful going to this dealership especially if you are looking for a Tesla. I came there to look at a Tesla that I saw that on their website was listed at $16k. Looked at the car and everything was fine. I asked the guy what was the total out the door price with taxes and fees and he had on the paper a little over $17,500. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Hunter Owens
    Update to add: a manager reached out and asked if he could call me to speak about our experience. he never did. Whatever. For the last four months we have continued to receive DAILY sales calls from here. I’ve called 3 times and asked to be removed from the call list and I still haven’t. PLEASE STOP CALLING US!!! We’ve already pur | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Erick Hunt
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    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Rogelio
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    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Allen
    Brandon gave us the white glove treatment, and he helped us make a grounded decision about what make and model we should consider for our next family car. Thanks Keffer Volkswagen! | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Dan S
    I bought a used car from here, just like any used car get the warranty here and it will replace any issues. Mel is great to do business with and Ryan will get you the best finance deal. | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Eck
    I bought a 2017 VW Beetle convertible from Keffer VW. They said it was in perfect condition and offered to deliver it to me (Raleigh area) when I said I couldn’t go to Charlotte to pick it up for a couple weeks. The sales guy delivered it and was very nice, but the car was not in perfect condition… the stereo touchscreen doesn’t work | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Zach Ferguson
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    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Jean Whatley
    Courtesy and helpful, always ready to answer questions and make suggestions. | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Devon Carson
    I have taken my car to Keffer countless times and every time is a great experience! Taylor and Jim are so kind and helpful, I never take my car anywhere else! | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Mevin P Purvis
    I'm very happy working with Duran. First time purchasing a car in over 10 years and been very satisfied with their process | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Walsh
    Hailey was awesome! Super friendly, easy to talk to, and not pushy at all. She worked with me and made the buying process smooth and stress-free. Highly recommend asking for her when you come in. | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ LaNyia West
    Duran, was so helpful! He made sure my husband and I got the best deal possible. I highly recommend working with him. | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ PRINCESS Balla617
    I came and knew what I wanted, and my guy MATT took me through the whole process. He was the best salesman I’ve worked w in a very long time. From sales w/ my boy Matt, to the finance department they walked me through the best situations possible for me and my family! I ended up getting a Tesla model 3, and the whole buying process w | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Stinson
    Brandon!!!!! OMG you are an amazing person. I had not purchased a car in years and I was so nervous. He made the experience amazing and comfortable for me. He made sure to let me know He was on my time and there was no pressure. I loved that about Him. Also, the manager greeted me at the door and made sure I was comfortable as well. | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Jessie B
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    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Chad Eckard
    Taylor in the service department did a great job with helping me get in and out quickly! | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Bransyn Smith
    Hailey was super helpful in getting my girlfriend and I into a used Model Y. Definitely not at all the typical scavenger car salesperson you’ll find at most dealers, she’s genuine and straightforward! Would definitely buy from her again! | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Mayflor Castaneda
    Honestly, I'm pretty sure Hailey I. cast some sort of charm spell on me. She was so amazing and charming, I completely forgot I was supposed to be haggling and being cynical. Instead, I just kept smiling like an idiot. The rest of the team was equally easy to work with, which only amplified my confusion. I left with a car and a stron | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Mike McKinney
    | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Aimee
    I never leave bad reviews but this is absolutely unacceptable!! I’ve been a loyal customer of Keffer Volkswagen for years, but this has been the worst experience I’ve ever had buying a vehicle. Actually worst service I’ve had in general! Last week I purchased a used 2020 vehicle that was already pulling to the left during the test d | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Xavion Woodard
    Keffer VW is the type of dealership that fails to disclose important details to clients, and after a sale, they subsequently perpetuate an 'I told you so' narrative. I drove 3 hours to catch a glimpse of the pre-owned Range Rover Sport they had on the lot, only to be met with numerous cosmetic issues that were never mentioned beforeh | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Justin Rogalsky
    am leaving this 1 star review just based off the service I experienced. I came in because I wanted to view and potentially test drive a model 3, Tiguan or a I.D.4. Since I am not sure what will suit me best. Upon walking in I was sat down, left for 10 minutes, and wasn’t shown any of the vehicles I showed interest in. They immediatel | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ CalvinBig
    Thomas Good was the salesperson that worked with me. He is absolutely fantastic. From the moment I spoke to him over the phone he got to work. When I arrived at the dealership he was waiting at the door for me. He patiently worked with me even after the dealership closed for the day, to get the job done. I found Me Good and the staff | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Leyva
    Great experience at the dealership. This is the second vehicle I’ve purchased here and it has been a smooth and easy process. Duran has been a great salesperson and I highly recommend anyone that is looking for a new car to stop by and speak to him. He will make sure to take care of you. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Ana Júlia Kimus Villela
    I had an amazing experience working with Duran Agba and the entire team! From start to finish, everyone was professional, friendly, and truly went above and beyond to make the process smooth and stress-free. Duran was by far the best salesman I’ve ever worked with, knowledgeable, patient, and genuinely cared about finding the right f | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Nijel Cook
    Worked with me, Perfect customer service. 10/10 works with bad credit. I definitely recommend this dealership! | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Marlin Wilson
    Duran was more than helpful with my purchase. He was very knowledgeable and fair in negotiation. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Karen Sroczynski
    I was not advised that I would have to pay an additional cost for their Keffer Protection Package, it was described to be as something they do to the used vehicles before they put them on the lot, and the total price advertised for the vehicle was as advertised on Carfax.com. They over charged me by $1000.00. All masked into getting | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Blake Hunt
    Under no circumstances should you deal with them for service. They patch you through to a foreign call center every time you call to find out the status of your vehicle or speak to service at all. I have spent an hour on hold after calling 3 times and been told the same phony script each time about getting a call back. This is flat o | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ bobby hawkins
    Bought a car right at three months ago. Went two months before I was told I had to go pay taxes on the vehicle to get a tag. I paid the taxes and after a month still no tag. I call the place multiple times and the receptionist never answers and her voicemail is full. They put a couple thousand dollar house warranty on the car and its | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Jasmina D.
    I purchased an electric vehicle from this dealership on June 9th, and three weeks later, I’m still waiting on the charger that was promised to me at the time of sale. In the meantime, I’ve had no choice but to rely solely on fast charging, which is extremely inconvenient. Their finance representative, Frank, was not only unprofessio | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Erminio Sosa
    Be very careful buying a used car here I recently got a Volkswagen Tiguan from these guys through carmax hasn’t even been a month and already had to buy new brakes and rotors for the front and today the car left my family on the side of the road again hasn’t even been a month and the car is already sitting at the mechanics shop??????? | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Tony Sansone
    I made a "vip" appointment to look at a specific used car on a Saturday in the afternoon, which they confirmed in the morning. I get there with my 7 year old daughter on time and expected the car to be ready to view and test drive, but was sadly mistaken. The sales associate couldn't locate keys, then comes back to inform me the car | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Maria Jaimes
    UPDATE: It is July 2, 2025 and I still do not have my car that was purchased back on April 8, 2025. Was told I would receive it this Monday but then was updated that there was yet another delay. I’m supposed to retrieve the car today but I’m positive I’ll receive yet another one of their many excuses. Will update if I finally get my | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Dr. Derichard McCoy
    Come on down to Keffer VW and find your next car! Ask for Duran, he will hook you up Big Time! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ DareLaflare_
    Duran, i wanted to barely sell my current car, didnt think id get approved and did, saving monthly now, and stress free. Hassle free thx again | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Kristin McKinney
    Duran was great, he worked with our budget and found us the perfect car. Very knowledgeable with Teslas. Thank you for everything. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Lopez
    Jim and his team went above and beyond. They were friendly and kept me informed every step of the way. I won’t be going anywhere else from now on. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ EM DU
    Bought the Accord that I wanted from Duran and really happy with my experience at this dealership. Highly recommend!!! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Heath
    What a beautiful awesome experience. Such wonderful and beautiful people. So nice to have been a part of them all. I wish everyone would come to keffer Volkswagen. Five star to the highest!!!! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ pa peng
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    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Scott
    Aaron my sale consultant was very nice/ professional and maded sure ..Family was taken care of....If you need to purchase.please ask for Aaron | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jim John
    Just traded my gti in with help from Duran. Very helpful and patient salesman. Would recommend him to anyone looking to get a car here. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Devin Myers
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    6/3/2025 12:00:00 AM | Google
  • ★★★★★ V Zimm
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    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Fullam
    By the time my wife and I made it into Keffer VW we had been through it trying to find a used Mazda CX-5. My biggest issues at all the other dealerships were the disorganization and lack of respect. I was so over being talked down to especially when I knew *exactly* what I wanted. The level of customer service and respect at Keffer | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Miss Cole
    Paulo was very helpful with my sale. I would definitely recommend him. Thank you for your service. Thank you for all your help. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Robert Clark
    Called and made an appointment to see a vehicle, called before I started my drive to verify the vehicle is there, I even called 30 minutes before my arrival.... I walk in the door and am immediately told that the vehicle is gone, and has been gone ( paperwork done, vehicles long gone)) I was still getting a text reminder about my ap | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Joe Leito
    Not a great experience with this dealership, went in to purchase a used car not just looking but was planning to buy it on the spot unless there was something majorly wrong. The pictures on the website of the car show it washed and ready to go so I show up at 9am and the salesman doesn't know where the car is and couldn't find the ke | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Anantha Pasya
    The reason I didn't want to come back to your dealership is because of terrible salesmen. Your employees didn't even show interest in greeting customers when we entered the building. Everyone was on their phones and multiple customers were looking at each other confused as to why no one was coming to greet us. In addition, you guys | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Corbin Holt
    I don't know where to start with this review. I got a call from a person that works for the dealership and I asked him two simple questions. First question was I have two auto loans due to me buying my wife's car. I asked is that going to be a problem with making a deal happen the guy said no not a problem they have new lenders and a | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Carol-lee Fisher
    This was a horrible experience from the very start. The salesman Montana when I asked how to start the car he asked sarcastically " oh don't you know how?" Then when I mentioned that I had meet another salesman with the name Montana was told "Sounds like you are shopping around for a car and I am only interested in Buyers not shoppe | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer B
    VERY DISAPPOINTED!!! PURCHASED CAR ON 4/17/2025 CAR NEEDED TIRES /PLUGS IN TIRES/ Engine light on CAR NEEDS Air Compressor they put a note in the car to not touch A/C!! BRAKES ARE GOING OUT / AND Whistling in car!!! WHEN PUSHING ON BRAKES/ASKED FOR A Diagnostic STILL HAVE NOT RECEIVED ANYTHING PROMISED AT PURCHASE!!! Has not had serv | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Felicia Cottrell
    Do not go to this place. They Try to force an extended warranty for $3900. They will not sell the vehicle without this purchase. I don't understand how this is even legal. I even told them I had cash to purchase a vehicle. They just needed to take this extended warranty off and they refused. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Brockway
    I went to Keffer Volkswagen to look a specific vehicle I had found online via another website. Upon arrival I was informed the vehicle had been sold earlier that day. However, Matt Carter assisted me looking at other options they have available. He was very transparent and kept the mood light. He wasn’t overly aggressive and I felt l | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Ben DoesMC
    Working with Duran was awesome. He took care of me and I’m really glad I came and bought a vehicle! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Ray Singleton
    I’ve worked with the team there and they are all very pleasant to work with. Special thanks to Nick Defelice who came out and greeted my family and kept us informed throughout the process. They made the experience excellent! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Brianna
    Brandon was super helpful! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Nasa Vo
    Duran and Mel were great to work with for my first time going to this dealership and buying a vehicle. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Deborah B Graham
    Working with Duran and Nick was the best experience I had in a long time. I definitely recommend this place to everyone. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Exequiel Amador
    Working with Duran was above our expectation. This dealership is easy to work with. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Michael Griffin
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Townsend
    I had an outstanding experience working with Duran. From start to finish, they were professional, knowledgeable, and genuinely focused on helping me find exactly what I needed. They listened carefully, answered all my questions with patience, and never made me feel rushed or pressured. Their attention to detail and commitment to grea | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Wix
    Very helpful salesman Duran Agba. If I ever need a vw I'll head back to him. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Wesley Long
    Sales team was very professional to deal with. I would definitely recommend! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Felix Reyes
    I just bought an Atlas from Matt, and I can honestly say he’s one of the best sales reps I’ve ever worked with. From the start, there was zero pressure. I told him exactly what I was looking for, and he actually listened. No pushy sales tactics, no rushing, just real conversation and solid follow-through. He made the whole process sm | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Cal Reed
    It was great working Duran. It was great experience he did a great job going back and forth getting the car I wanted at a reasonable price and he was very punctual - Joshua | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ DARLENE MANGHAN
    If incompetence was a person! (Keffer Volkswagen-Huntersville)a lot of their staff not knowledgeable and incompetent. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Joey Godfrey
    I'm not sure where to begin on this but arrived to look at a few certain cars they had on their website. I have my own bank own funding etc. Was rushed inside to complete a worksheet. Cool I get it you need out names and some info in case we leave to think about the deal and you want to check on us like any good sales person would. I | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Emily Drabek
    I had a very unfavorable experience at Keffer Volkswagen. We test drove a car that I liked, and everything was great. The salesman I worked with was very nice and helpful, and I was loving the experience. I came back because I was interested in purchasing this vehicle. They were not willing to negotiate the price and they added alm | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Julie D.
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Logan Segar
    Do not buy a vehicle from this company. They are the sleezeball car salesmen stereo type to the T. I came in and gave them my budgeted parameters from the beginning and Thomas seemed to be a bit new so he had the partner and owner Ethan help with most of the process. They were trying to put me in some electric vehicle completely out | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Freeman
    First impression, I call it bait and switch. The vehicle I specifically asked if it was on the lot and I was told yes. I get there and immediately they tell me that one is not on the lot but we have this other car. I agree to see it to try to salvage 1+ hour drive and they did not even have the car clean, had all the previous owners | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Kelly S.
    Horrible experience. We were promised a price in writing. We get a check from the bank, confirmed all terms with our salesman and headed to pick up the car. The manager calls us on the way and now tells us the price is $4000 more. He will not honor what his salesman gave us in writing. My husband was very exited for this vehicl | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Benjamin Sands
    Pretty awful experience buying a car here. Don't recommend anyone buy from a Keffer dealership... high pressure sales tactics, and shady warranties and upcharges... Nothing atypical for a used car lot... But there is so much better out there. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Heather G
    BEWARE! Car salesmen have had a sleeze ball reputation for decades and this ENTIRE dealership embodies that reputation. My wife purchased a car from them last month and we continue to find issues. When we went in, she had a car in mind that matched our budget and we were very forward with Thomas, the salesman. This man initially was | Read Full Review
    5/3/2025 12:00:00 AM | Google
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