Visit Your Local Volkswagen Dealer Near Indian Trail for Tire Offers

★★★★★ Mary Fletcher

This was the best car buying experience I could ask for. Chris Harmon was so helpful, patient and friendly. We were treated like we were the most important people there. The price was very fair, the vehicle is great and we would buy there again without hesitation. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Hayleigh Pence

I cam going to try to put to words how grateful I am to be a customer of Carolina Volkswagen. I have been looking for a larger car for my family for over a year. I have walked out of countless dealerships due to harsh ignorance, judgement, and lack of patience for my young children. This facility was personable, kind, and TRUE TO THE | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Shawn Shaver

Outstanding customer service! Sales associate Anna Trubitskaya, was very knowledgeable, not pushing, listened and exceeded expectations and made this purchase one of the most pleasant car buying experiences. Highly recommend giving her a visit if in the market for a car purchase. | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Ross Blank

Full disclosure, I didn't buy a car here, I darn near did. After a couple hours of checking Carlos dealerships (carmax, Hyundai, Subaru) it was refreshing to have superb customer service. Richard was exceptional. The manager, Andy, also super helpful. 5 for 5 stars, hands down. Thanks y'all! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Danilo Gallinari

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3/25/2026 12:00:00 AM | Google

★★★★★ Samuel Naso

I had a great experience with Anna Trubitskaya and Carolina Volkswagen when purchasing a certified pre-owned Tiguan. Anna was very professional and made the process very simple and totally stress free. Hands down, the best experience I have had purchasing a vehicle. Anna never pressured me and made it a great experience. Thanks | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ C WIII

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3/24/2026 12:00:00 AM | Google

★★★★★ Joanna

Anna, Chris, and Chris in sales are the best!! I had a great experience with them. I was going to purchase a car from across the street at CarMax when one caught my eye at this dealership, and I ended up driving away with it the same day. And when I returned with a minor issue, they took care of it, no problem. Very helpful and carin | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Samantha Berrios

I had an absolutely amazing experience working with Ana while purchasing my 2026 VW Tiguan. From start to finish, she was attentive to every detail and made the entire process feel easy and stress-free. Ana is the perfect balance of professional and personable—she’s knowledgeable, transparent, and clearly very smart, but also friend | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Rosie404

Amazing experience with our trade and new purchase. Thank you Mahdi & Andy, we love our new car! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Courtney Trull

Richard Albino at Carolina VW was great to work with and made the car buying experience so enjoyable. I love my new VW Taos and thanks to Richard for the great experience. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Scott Kerton

3/19/2026 Edit - Had been reached out to and then inquired on a different GTI trying to give them a second chance. Worked with Ryan in sales, Richard and Vineta and basically had the deal done within 90 minutes and just had to come back the following day to finalize paperwork. Overall this was a way better buying experience than the | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Lilli Sherman

Excellent experience with Christian and Andy!!! Going with new Jetta SE 2026 lease, replacing my 2023 Jetta! Very happy . Thank you | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Zac Lewis

I want to recognize the outstanding customer service I received from Alex, my service advisor, and Andrew, the General Manager, during my recent visit for my Volkswagen Atlas. I’ll be honest — the experience unfortunately started off on the wrong foot due to an extremely rude and unprofessional interaction with another service adviso | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Maranda Poteat

Anna was awesome. They worked hard to get me a deal I could feel good about. Everyone there was so nice and helpful. | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Jannel Robinson

Richard Albino, helped us with our car purchase this morning. We never felt pressured and he had just the perfect car for us! His customer service skills are impeccable and he is upfront and straightforward which I very much appreciate | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Patrick Gaston

Definitely was very pleased today with the help of Richard Albino. Was very friendly and made us feel at home. Made the transition so easy especially for me! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Savanna Lehman

Anna T was incredible!!! You must ask for her, she didn’t pressure me to make a decision. She was super helpful, gassed up the vehicle and really went above and beyond to make my experience enjoyable and help me make my purchase. | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Nicki Russ

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3/6/2026 12:00:00 AM | Google

★★★★★ Irini Guda

We traded in our car of 12 years and purchased a pre-used 2024 Volkswagen vehicle yesterday. Mahdi was very helpful with the process and genuinely a joy to work with. Grateful for him and the manager working with us to purchase the car we’ve been looking for within our budget and in great quality shape. They detailed the car and it w | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Manuela Damsch-G

Service was awesome | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Jack Mohan

We looked at vehicles with Richard at Carolina Volkswagen, and he was exceptional during our time there. He was very patient with my wife and I and made us comfortable during the process. He knew everything about each vehicle and was able to provide the information we were looking for immediately. I could not recommend Richard enough | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Jill

They offered to do touch up paint and then suddenly will not do it. Stating it is after a 30 day window. All of the communication is in text and a day before this refusal they were setting up an appointment for us. DO NOT GO HERE. They lied continuously- again all of this is in text. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Michael Yacoub

I had an absolutely amazing experience working with Anna when purchasing my new 2026 Golf R Black Edition. From start to finish, she was professional, honest, kind, and genuinely fun to work with. What really stood out to me was how easy she made the entire process. Unlike other dealerships that required a credit application just to | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Spencer Lomax

This is our 3rd vehicle bought from Carolina VW. Richard Albino has always went above and beyond our expectations on finding the right fit for our family. (He is the man!) 100% recommend. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Jay Warner

I purchased a new vehicle from Volkswagen yesterday, and hands down, this was the best car-buying experience I’ve had in my entire life—and I’ve bought a lot of cars. Richard was the best salesperson I’ve ever worked with. He was thorough, kind, knowledgeable, and didn’t waste a second of my time. No pressure. No games. Just straigh | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Courtney

They consistently provide good service. My car seems to be running better every time I take it to them. They also have a car wash. Staff is professional and friendly. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Brittany Graziano

Richard truly made the entire process of trading in my car and purchasing the 2021 atlas SEAMLESS and quick. It was honestly one of the best experiences I’ve ever had at a dealership! Thank you so much to the entire team for making this so amazing! | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ C Xiong

I had a great experience buying a vehicle here. Very professional and fast service. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ K Montana

Nice shop good sales man Friendly ?? | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Anthony Ceballos

Alex in Service was great! Highly recommended individual! Will go above and beyond for you and your issue. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Ithomason77

I bought a 2019 Ram over the weekend. My sales rep and the GM were fantastic. They were very personable and didn’t try to pressure me into buying. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ ShalaDel

Mahdi Hariri is awesome. Our son came in for a trade, actually not knowing that he would walk out with the vehicle that he wanted!! Mahdi walked us through every step, ensured that we were happy with everything, and kept us informed every step of the way! My son is happy, we are happy!! Ask for Mahdi at Carolina | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Ty Mattox

Great company that does a great job, 10/10 would recommend | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Jonage Lyda

Darryl R was very informative and helpful during my experience here. I will definitely be referring him and this company! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Ronald Poole

This dealership misrepresents their vehicles. They wanted me to drive up 2 1/2 hours to look at a vehicle that I questioned them on damage to the drivers fender, they said that it was not damaged I took a picture of their website where they had the vehicle listed and zoomed in on it, and it sent it to them They sent back to me. Oh ye | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Kirsten Henderson-Dillard

update from my previous review ( I’ve added photos to read) They still haven’t returned our 1,000 refund, even though The Office Manager & General Manger Miranda (who would deal with the refund) promised us that we would get our money back because LEGALLY we have to. Still hasn’t reached back out to us. My guess would be because the | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Beth K

Michael and his team were great start to finish! 10/10 highly recommend. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Richard Shoaf

Just bought an id.buzz from Chris Harmon. It was a great experience from the greeting we got while getting out of the car, to the final negotiations. Highly recommend! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Norbert Skoczek

I had another excellent experience. I know it is right before Christmas and everybody’s busy but everything was on time and service was excellent. Thank you. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Julian Codner

We purchased two vehicles from this dealership, and the service was exceptional. Richard Albino went above and beyond to make sure all our needs were met and that we received the best possible deal. I would absolutely recommend this dealership and Richard to anyone looking for a great car-buying experience. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ jason jenkins

Wonderful experience! Ask for Mike ! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Esteban Barrera

Their website states they will honor any competitor's coupon. However, when I arrived for my appointment today, the service advisor refused to honor a coupon from a local dealership in Charlotte, NC. This is misleading and constitutes false advertising. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Kirsten Henderson-Dillard

I WILL NEVER RECOMMEND ANYONE TO GET A CAR FROM HERE EVER!! 12/30 My mom recently got a car with them and made a 1,000 down payment. The deal went through. But the lending company was giving us a hard time because my mom is a license insurance agent so she has a 1099 vs W2. The car salesmen MIKE AND LOUIS (The business finance manag | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Keenan Jennings

Showed up for a very simple trade in, explained the cut and dry process with Michael Bennet. He did exactly that and executed it exactly how I wanted it to be with my payments down to my interest rate. Perfect service. This dealer has been through a few different managers. They are working on making the right changes. Give CVW anothe | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Lauren B

We had a fantastic experience working with Richard Albino at Carolina Volkswagen! He made the entire process of buying our new Atlas smooth, quick, and stress-free. Richard was incredibly helpful, knowledgeable, and never pushy—he really took the time to make sure we got exactly what we wanted. Everything from the test drive to the p | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Jeffrey Tate

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12/3/2025 12:00:00 AM | Google

★★★★★ Ashley Jones

Michael Bennett was my sales guy and he went above and beyond for me and my mom I couldn’t have asked for a better sales person as he was very attentive to our wants and needs and made it happen and within great timing. I would say to anyone that visits to DEFINITELY HANDS DOWN GOTO HIM YOU WONT REGRET IT!!! Thank you again our new V | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Joann Jennings

Vnetta Trent mahdi Tim missy andy was great made me feel like I wasn’t a number make sure they had patience with me and my situation and help me in my journey | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ william williams

Michael Bennett was incredible. Very attentive, knowledgeable and professional. I’m very happy about my purchase and if you need a car; go see Michael at VW on independence. Thanks Michael! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Hannah Miller

Worked with Richard Albino and he really worked with me and got me down to a monthly rate I was comfortable with! Overall great experience! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Amy White

I thought about deleting this, but I think it is worth mentioning, that though I had a really terrible start, the new management at this VW has risen to the occasion. They contacted me and have made it right. That is rare in business, but I was impressed, and thought I should say so instead of just deleting the review. I appreciate t | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ June Landry

Quoted almost 9 grand for a carbon cleaning and wouldnt send an itemized bill when it was asked for at least 3 times. Tried to say the car needed a bunch of BS that didn't need to be replaced at all. Took it to a reputable eurocar dealer that quoted 1.3k for the same job. Based on the other reviews i wouldn't want to get my car servi | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ James Johnson

I haven’t had issues until they did an insurance repair. They are friendly service advisors to work with but the mechanic who was supposed to put my interior back together completely missed the mark. When they needed to reassemble the upper center console (area for sunroof controls) upon reinstalling they must have known the plastic | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ James Cox

The gentleman that assisted me was very disrespectful and condescending. I will look for another place for any needed repairs going forward. | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Stacey Burnett

Beware before taking your car to Carolina Volkswagen. I brought my 2019 Volkswagen Atlas SEL V6 in on November 5 for a routine oil change. The very next day, my car started driving erratically and the check engine light came on. When I returned on November 7, I was told it now needs about $4,000 in repairs. I spoke with the service m | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Ethan Crawford

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11/3/2025 12:00:00 AM | Google

★★★★★ Jeremy McDonald

Drew was amazing to work with - very quick and pain-free, no pressure deal. Would highly recommend! Also, Brian in the finance department was very helpful going through all the available options on warranties, etc with, again, no pressure. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ John & Tanya Pelinski

Top notch service all the way! Everyone was extremely helpful and professional. They, the sales team and finance team, go above and beyond to make sure you're comfortable and that you walk away happy. A very low pressure sales atmosphere. Would recommend them to everyone interested in a vehicle. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Robin Powell

They did recall of air bag. The man who managed the service department said if I drive home tonight and I return in morning I'll make it. CVboot and front brakes and router needed repair. Dee the female service representative is so caring and kind the Best! Guzman the Technician took video of items and Dee showed me. He was great! | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Jimmy Hooks

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11/3/2025 12:00:00 AM | Google

★★★★★ Amanda Simmonds

????Great job. Thank you | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Anthony Jackson

Above the call of duty by both my Service Advisor, Mike McClaskey and Service Manager, Chris Brown. More elaborate details and appreciation was written on the service survey. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ mick hix

It was a pleasure working with Michael. No pressure sales, fast and efficient processing the paperwork and vehicle was ready to go when I arrived. | Read Full Review