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Joe Heidt Volkswagen of Ramsey

★★★★★(39)read reviews

515 State Rt 17, Ramsey, NJ 07446

(201) 574-0574 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:30 AM - 2:30 PMSun: Closed

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Customer Reviews

★★★★★ yasmin abdelhaddy
I had a great experience with the dealership and the salesman (Kris) was excellent—very helpful and professional. The service manager is super great and nice. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Keira Milne
I’ve been with Joe Heidt VW since 2021 in the midst of covid. I was first greeted by Alfrado and couldn’t be happier to have such an amazing salesman!! I recently had my lease finish up and he was able to get me into a brand new and better car with ease! He always helps me handle everything that I need to with a positive and easy goi | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Marjourie Millan
Omar Abughanieh is the absolute best at the service department. Most valuable player, out standing manners and always has a smile on. Incredibly helpful and reliable. It’s always a pleasure to see him | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Angelo Amici
Horrible experience today. Was quoted one price on phone went their and got another. Manger was arrogant and condescending. Called another local dealer in Paramus went their and delivered vehicle with no issues . Thank You Jack Daniel's especially Tina Valenti go see her . | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ Matthew Frank
| Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ yasmin abdelhaddy
I had a great experience with the dealership and the salesman (Kris) was excellent—very helpful and professional. However, I’m giving 3 stars because they told me the car was serviced and they just change the oil, but the oil was only at 32% when I took the car and I had to change it within days. Additionally, I discovered an issue w | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ David Arteta
We had a great experience at Joe Heidt Volkswagen dealership this past weekend , and worked with Matt Germain to make our dream car happen. We came from Valhalla NY. Our entire sales process was handled over phone calls, via messages, photos and videos before we even made it to the dealership. He was super friendly and helpful and ma | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Jodhbir Singh
All 5 stars for Stephen & his honesty , if you looking to get a best deal he,s your man !!! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ C Hir
Ray in service is the man! The techs and service department always takes care of me. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Chris/Dre
The only reason I'm giving this dealership a 5 is because of Chris N. He was very helpful and easy to talk to. He got my fiance and I into a new lease that was workable in our budget. | Read Full Review
10/5/2024 12:00:00 AM | DealerRater
★★★★★ Chris/Dre
The only reason I'm giving this dealership a 5 is because of Chris N. He was very helpful and easy to talk to. He got my fiance and I into a new lease that was workable in our budget. | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ Harrison Bieth
Very great vibe, Samantha could not have been more helpful, rest of the staff very friendly and great service. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Patti Bieth
This was the best experience ever! Samantha made my son and I feel so welcomed, relaxed, was she so professional! Not only do I love my car, I would get another one from only this dealership. I have worked with many in the area and bar none , this is lease purchase went so smoothly. The entire staff is amazing too. They are always | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Jr
Bait switch service dept ! Big scam go elsewhere place sucks Kevin is horrendous, general manager won’t return a phone call. | Read Full Review
10/2/2024 12:00:00 AM | Cars.com
★★★★★ Jr
Bait switch service dept ! Big scam go elsewhere place sucks Kevin is horrendous, general manager won’t return a phone call. | Read Full Review
10/2/2024 12:00:00 AM | DealerRater
★★★★★ Jr
Play absolutely sucks Guy. Kevin can’t return a phone call another piece of garbage. | Read Full Review
10/1/2024 12:00:00 AM | Cars.com
★★★★★ Laura Schooler
Great fast service and I could eat and work while I waited!! | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Elisabeth Kuipers
I recently leased an ID.4 from this dealership, and I’m very pleased with the experience. Stephen Kennedy provided outstanding service—his professionalism and friendly demeanor made the process incredibly smooth. I wholeheartedly recommend this dealership to anyone looking for a top-notch leasing experience. I couldn’t be happier wit | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ SANAD KHATTAR (SANAD LINUX)
Great service, good atmosphere had the pleasure of working with Omar, very knowledgeable easy to work with, returning soon for my 30k service | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Lori Parks
Great experience purchasing a used car at Joe Heidt. Salesperson William was low-key, low-pressure, and answered all of our questions. No crazy hidden charges like we've found at other places. Very happy with my new car and highly recommend this dealership. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ christie campanelli
As a two time customer, Joe Heidt VW does not disappoint. Steven assisted me while I traded in my old VW for a new one and he provided phenomenal service during the entire process from start to end. I was able to purchase a brand new car and take it home the same day. Steven also spent an hour explaining to how to use all of my new c | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Full Auto Airsoft
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9/10/2024 12:00:00 AM | Google
★★★★★ J G
I drop my car off 8/22/14 My car wasn’t looked until 8/26/24. A part needed to be ordered which could’ve been ordered had my car been looked at when I dropped it off. But ordered Monday, told it would be in Tuesday for Wednesday pickup. Part did not come in and I still don’t have a car after a week of no work and having to push thing | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ J G
The worst experience ever. I drop my car off 8/22/14 My car wasn’t looked until 8/26/24. A part needed to be ordered which could’ve been ordered had my car been looked at when I dropped it off. But ordered Monday, told it would be in Tuesday for Wednesday pickup. Part did not come in and I still don’t have a car after a week of no wo | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ cat k
Don’t believe they truly looked at my car after it came in from the recent hurricane/flood. I asked for them to check my engine, ect. Told me everything was great yet I left my tire sensors went off, I had no oil, other lights flashed. Claimed within that week things like that “could” happen. It’s just a CYA move. Yea they offered to | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Brittany Strauss
Shopping at Joe Heidt VW was the smoothest car buying purchase we’ve experienced. As out of state buyers, they got us in and out as soon as possible. Chris the sales associate, was extremely informative over the phone and email regarding the car we were purchasing. Given that we were traveling 3hrs with OUR SMALL CHILDREN their frien | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Meghan Dillane
Michael Denardo was an amazing person to work with. He was very helpful and made the car buying process very easy. Stephen was also a great salesman' | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ J G
The worst experience ever. I drop my car off on Thursday of last week. My car wasn’t looked until Monday. A part needed to be ordered which could’ve been ordered had my car been looked at when I dropped it off. But ordered Monday, told it would be in Tuesday for Wednesday pickup. Part did not come in and I still don’t have a car afte | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Henry Julia Polur
How to Lose a Loyal Customer! I just learned a costly lesson: make sure everything is clearly spelled out on paper when agreeing to a price. We negotiated what I thought was a good lease for a new Taos with a total out-of-pocket cost of $2,500. I made it clear to the salesperson that this was all I was willing to pay, and I specific | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Brittany Patten
Terrible sales and service experience. Customer service even worse left messages and emails with no response. 1st time costumer of Joe Heidt VW and most likely my last. | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Nick Abbatiello
My experience with Joe Heidt VW was pretty good. Many people worked with the dealership staff and some liked it and some didn't like it. We just went to Joe Heidt VW last week and saw some cool cars. However, I would like to see the VW Bus that's coming back from the dead. | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Mariam Elbedeiwy
Alfredo is the best ????. Nice experience overall. Great deal. | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Sam Alhajari
Staff is non responsive and they don’t call back Good luck getting a hold of someone if you need something | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ tjfarquhar
No need to go anywhere else. Ask for Stephen in sales if you are looking to buy a car. He was a real professional throughout the buying process. The entire buying process was actually a pleasure. Cannot remember ever saying that about buying a car. Stephen did what he said he was going to do, was easily reachable, and just a pleasure | Read Full Review
8/9/2024 12:00:00 AM | DealerRater
★★★★★ tjfarquhar
No need to go anywhere else. Ask for Stephen in sales if you are looking to buy a car. He was a real professional throughout the buying process. The entire buying process was actually a pleasure. Cannot remember ever saying that about buying a car. Stephen did what he said he was going to do, was easily reachable, and just a pleasure | Read Full Review
8/9/2024 12:00:00 AM | Cars.com
★★★★★ Michal O
Just had the most entertaining car repair experience ever at Joe Heidt Motors. From the moment I walked in, it felt like I'd stepped onto the set of a top-tier sitcom—complete with an all-star cast. First up, the dealership itself. Clean, organized, and so shiny, I almost needed sunglasses indoors. The staff was welcoming and effici | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Maverick M
Customer service, translucency, and kindness live here. I noticed the 2024 awards inside and fully understand why they won them. Omar is always a great guy to talk to for appointments and Trevor is highly knowledgeable about your vehicle. Team Joe Heidt | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Gurami Kokosadze
Pool service | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Sasha Zaldana
Worked with Nick on getting into a new Jetta and he was absolutely great!! he provided me with every detailed needed and answered all my questions and made the process very easy. | Read Full Review
7/5/2024 12:00:00 AM | Google

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