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Crestmont Volkswagen

★★★★★(95)read reviews

730 State Route 23 North, Pompton Plains, NJ 07444

(973) 850-5100 Ask About Our Service Specials!

Service Offers

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September Bonus

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$15 Off Summer Service Special⁵Click Here for Details

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$5 Off Front Wiper Blade Replacement³Click Here for Details

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$25 Off Genuine VW Brake Pad and Rotor Replacement⁹Click Here for Details

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$95.95 Oil and Filter Service¹Click Here for Details

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$20 Off Set of Four Tires⁷Click Here for Details

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$15 Off Genuine VW Battery and Installation¹¹Click Here for Details

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VW2023 at checkout.Click for details

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Tire Special

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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.

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Enjoy SiriusXM in your vehicle!Click for Details

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Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

Map & Directions

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Crestmont Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Erdal Ozkaya
Great team great service | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ Michael Wisniewski
| Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ Steve Wittner
Great experience, worked with Robert (salesman) was a pleasure. I would recommend Robert and the Crestmont team to anyone! | Read Full Review
9/17/2023 12:00:00 AM | Google
★★★★★ Joel Casimiro
My car battery had died, but a service via my insurance was able to jumpstart my car, and I was able to drop-off my VW Tiguan after hours at the service center (overnight) after scheduling service for the battery and 60k maintenance with Mike. All servicing and repairs occurred ahead of schedule and I was able to drive my car off the | Read Full Review
9/8/2023 12:00:00 AM | Google
★★★★★ Robert Nutile
| Read Full Review
9/3/2023 12:00:00 AM | Google
★★★★★ David Restrepo
Dan the sales person made the process super easy and transparent. | Read Full Review
9/1/2023 12:00:00 AM | Google
★★★★★ Virginia Grant
| Read Full Review
8/26/2023 12:00:00 AM | Google
★★★★★ Tom Balog
| Read Full Review
8/17/2023 12:00:00 AM | Google
★★★★★ Todd Piskadlo
Dave is simply the best. So glad he landed at Crestmont | Read Full Review
8/16/2023 12:00:00 AM | Google
★★★★★ Thomas Lincoln
after vehicle being at the dealer for over 50 days it is still not repaired correctly It is a death trap with someone going to be either hurt or killed because it has numerous electrical problems like just stopping on a major highway at 65 mph whenever it wants with no waring | Read Full Review
8/16/2023 12:00:00 AM | Google
★★★★★ R Francis
Robert is a seasoned professional he made it very easy to get into a new VW this is our 2nd VW | Read Full Review
8/15/2023 12:00:00 AM | Google
★★★★★ Mitra Zarfeshan
I get my cars from this place last 20 years | Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ Paul Stack
Everyone at the dealer was very friendly, and the work on my car was done quickly and efficiently. | Read Full Review
7/24/2023 12:00:00 AM | Google
★★★★★ Claire Liberato
Salesman was most helpful. | Read Full Review
7/24/2023 12:00:00 AM | Google
★★★★★ Nataliia Buckley
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7/17/2023 12:00:00 AM | Google
★★★★★ Laura Brown
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7/14/2023 12:00:00 AM | Google
★★★★★ Jason Friske
Once car was in for evaluation, they ordered part and took care of the issue within 1 business day. Only downside is that I had to leave my car unused for 2 weeks, since something was leaking, while I awaited an appointment. | Read Full Review
7/9/2023 12:00:00 AM | Google
★★★★★ Patrick Costin
great service great pricing great people | Read Full Review
7/8/2023 12:00:00 AM | Google
★★★★★ Cassi Perinotti
| Read Full Review
7/6/2023 12:00:00 AM | Google
★★★★★ Tim Fitzsimmons
| Read Full Review
7/6/2023 12:00:00 AM | Google
★★★★★ Art Dilley
Squeezed me in on a busy holiday weekend | Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ Cynthia Hughes
| Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ bonnie mugavero
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6/26/2023 12:00:00 AM | Google
★★★★★ Maryann Davidson
The entire staff is friendly, welcoming, professional and top rated facilitators. | Read Full Review
6/16/2023 12:00:00 AM | Google
★★★★★ Lazhar Berkat
great customer service. Rob was really nice. | Read Full Review
6/13/2023 12:00:00 AM | Google
★★★★★ Hannah Barreiro
The man who dealt with my car at the service desk was very engaged and listened to me explain the issues I was having with my car. He asked good questions that showed he cared about what was going on and ensured me that he would contact me about anything if it was out of warranty agreement. | Read Full Review
6/9/2023 12:00:00 AM | Google
★★★★★ Cayte Castrillon
I understand why the 50,000 mile service took so long but it may be helpful for customers to have a better idea of just how long. At one point, the service desk admin told me it was "almost done" and it was another hour plus after that. Other than that, I was extremely pleased with the service and the customer care. | Read Full Review
6/5/2023 12:00:00 AM | Google
★★★★★ Joseph Colasurdo
Great service everytime, only vw service center I go to! | Read Full Review
6/5/2023 12:00:00 AM | Google
★★★★★ walk 26
There was absolutely no communication. Calls were not returned. Please do better | Read Full Review
5/31/2023 12:00:00 AM | Google
★★★★★ Thomas Henry
???? | Read Full Review
5/27/2023 12:00:00 AM | Google
★★★★★ Ishrak Baksh
The treatment I get there is royal and they fixed my car with love. You have to love what you’re doing. | Read Full Review
5/26/2023 12:00:00 AM | Google
★★★★★ Robert Batta
Great customer service. Kept me well informed. | Read Full Review
5/22/2023 12:00:00 AM | Google
★★★★★ Dragan S
Very satisfied! Great service. | Read Full Review
5/19/2023 12:00:00 AM | Google
★★★★★ louie nova
best place to have service on your vw vehicles great staff like family | Read Full Review
5/16/2023 12:00:00 AM | Google
★★★★★ Glenpap
Smooth, easy transaction. Good people. | Read Full Review
5/16/2023 12:00:00 AM | Google
★★★★★ Ciara Poalillo
| Read Full Review
5/6/2023 12:00:00 AM | Google
★★★★★ Laura Nietzer
Very friendly, kept me updated. | Read Full Review
5/6/2023 12:00:00 AM | Google
★★★★★ Linda Z
Greeted immediately upon arrival. Kept informed on service being done and why. Quick turnaround. | Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ sarah shehadeh
Had a wonderful experience with crestmont vw. Taos needed service and oil change. Easy to make an appointment, they did my oil change and helped me fix another issue in my car that I did not know about. Great service department and staff. Highly recommend. | Read Full Review
4/27/2023 12:00:00 AM | Google
★★★★★ Shawn Dircks
Great service, knowledgeable staff and technicians. Overall an amazing experience. | Read Full Review
4/25/2023 12:00:00 AM | Google
★★★★★ Agnes Snyder
Great service. Nice People. Done on time. | Read Full Review
4/23/2023 12:00:00 AM | Google
★★★★★ Cathy Sobel
Mike took our information (for my daughter’s car), called us with an update, spoke with us again in detail when we picked the car up, notably, in a timely manner, as promised). We will definitely have the car serviced here again. | Read Full Review
4/14/2023 12:00:00 AM | Google
★★★★★ Ar Hester
They were very courteous..something rare in today's world | Read Full Review
4/12/2023 12:00:00 AM | Google
★★★★★ C Justice
| Read Full Review
4/7/2023 12:00:00 AM | Google
★★★★★ Sydney Wizner
| Read Full Review
4/7/2023 12:00:00 AM | Google
★★★★★ Esther Roskam
They did a lovely job and had a nice dog there to socialize with. Pro tip, don't walk in the grassy areas there and just next door, whole area fulllll of ticks. | Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Jonathan Turetsky
Brian and duke were great | Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Darlene Bunker
Our sales man Rob was helpful and informative without being pushy. | Read Full Review
4/4/2023 12:00:00 AM | Google
★★★★★ John Kobilarcik
Oil change takes quite a long time and waiting chairs have no cushion and are very uncomfortable | Read Full Review
4/3/2023 12:00:00 AM | Google
★★★★★ S A
| Read Full Review
4/1/2023 12:00:00 AM | Google
★★★★★ Dave Frueh
| Read Full Review
3/27/2023 12:00:00 AM | Google
★★★★★ Deborah Jordan
Quick, efficient service. Pleasant personnel. Car wash perk! | Read Full Review
3/27/2023 12:00:00 AM | Google
★★★★★ Muhammad Eshe
Worse experience I ever had | Read Full Review
3/27/2023 12:00:00 AM | Google
★★★★★ Jimmy Killian
Any issues I had were taken care of in a timely manner & also made sure I had a car in the meantime. | Read Full Review
3/25/2023 12:00:00 AM | Google
★★★★★ GD Grimes
Great service and Very courteous | Read Full Review
3/24/2023 12:00:00 AM | Google
★★★★★ Tommy Rockwell
Everything was professional- from the appearance of the dealership to my excellent sales rep Danny W. Smooth experience all the way around | Read Full Review
3/23/2023 12:00:00 AM | Google
★★★★★ Willer Ghelfi
Professional , courteous , clean , fast | Read Full Review
3/13/2023 12:00:00 AM | Google
★★★★★ Charles Noseworthy II
Service was excellent from start to finish! | Read Full Review
3/8/2023 12:00:00 AM | Google
★★★★★ Vinicio Collante
The company takes care the custom. | Read Full Review
3/8/2023 12:00:00 AM | Google
★★★★★ Thomas Lincoln
| Read Full Review
3/7/2023 12:00:00 AM | Google
★★★★★ Joseph Cuccurullo
Ray Obojinski Crestmont Toyota is easy to work with and i would never shop via another having purchased 12 vehicles with total satisfaction | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ David M. Parsons
Crestmont Volkswagen’s Manager - Mike listened to and addressed all of my concerns. Thank you! | Read Full Review
2/23/2023 12:00:00 AM | Google
★★★★★ Rock Star
So easy, no stress, great! | Read Full Review
2/19/2023 12:00:00 AM | Google
★★★★★ Thomas Lincoln
they cannot get my car fixed not the dealers problem warning lights going on and off and panel saying electrical failure and the dealer cannot find what the problem is | Read Full Review
2/8/2023 12:00:00 AM | Google
★★★★★ John McCauley
Service was friendly and attentive to my problem! | Read Full Review
1/31/2023 12:00:00 AM | Google
★★★★★ Brian Morton
This review is only for the parts department, because I have yet to experience any other departments. Tyler and Keith are PHENOMENAL! They are very knowledgeable and take the time to help. I would definitely recommend going to Cresmont for anything related to VW parts. | Read Full Review
1/21/2023 12:00:00 AM | Google
★★★★★ Lauren Kryzak
Had a great experience with crestmont today. Atlas had trouble with the telephone connection. Easy to make an appointment, they figured out the problem, fixed it along with resolving another issue that I wasn't even aware of, all with very reasonable cost. Great service department. | Read Full Review
1/19/2023 12:00:00 AM | Google
★★★★★ Glenn Cahill
I called them today to arrange purchasing my lease that's expiring in about a month. Unfortunately, the salesperson I spoke to stated that they would not be able to assist me with a lease buyout due to a "legal issue between the state of NJ and Volkswagen" and it would be "impossible to get any VW dealer to help." Incredibly disappo | Read Full Review
1/19/2023 12:00:00 AM | Google
★★★★★ Pantelis Lenas
I’m very happy for their good reception in entrance room & especially from the manager of service department Brian , for he’s explanations for service schedule & for problems that the mechanics find in my car. -Also when the service was done on time , He spend time , to explain me what they fix and for price of service ? I appreci | Read Full Review
1/12/2023 12:00:00 AM | Google
★★★★★ Garyl
These people proved that buying a car from a dealership does NOT have to be a stressful "ordeal" ! From Robert in sales thru the entire team, I could not be happier with the car, the sales, & the entire experience. It was well worth the (considerable) hassle of coming from Long Island & will definitely do it again for the next car! | Read Full Review
1/7/2023 12:00:00 AM | DealerRater
★★★★★ Barbra Bleecker (RevBarbra)
Because I was not given enough information in the use of the computer aspect of my car. Certain things were not working and he said, oh well let’s move on. So I was not given enough information to get safely home in the rain and fog. | Read Full Review
1/7/2023 12:00:00 AM | Google
★★★★★ Selma Lopes
Foi muito bom, cordialidade, atenção e prestatividade, recomendo. | Read Full Review
1/6/2023 12:00:00 AM | Google
★★★★★ Richard Weers
My salesman Robert was very nice, polite and a very down to earth person to talk to. He was attentive to my questions and knowledgeable about the vehicle. He also brought out the key, let me sit in the vehicle and demonstrated many of the car's features. Most importantly, he was honest and upfront about everything. Dealing with h | Read Full Review
1/6/2023 12:00:00 AM | Google
★★★★★ Gary L.
Smooth & easy experience! | Read Full Review
1/6/2023 12:00:00 AM | Google
★★★★★ Douglas Ecker
As a Downhill skier I Never experienced UNTIL 11/15/2020 The start up and Litteral freeze up of shifter on 2 Day below 32 degrees F . Emergency release on R/S of shifter shaft DID NOT BYPASS FREEZE UP WHEN DEPRESSED AS DESIGNED. Crestmont QUOTED Carpet removal and Labor and sound absorbers $625.00. Next after Intermittant problem sur | Read Full Review
1/4/2023 12:00:00 AM | Google
★★★★★ Thomas Kraus
I worked with Brian in the service department, nothing but good things to say. professional and knowledgeable without being condescending like other dealers I've been to for service work. I definitely can recommend Brian for keeping your VW in tip top shape. | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Diane Kaplan
As always, Crestmont is amazing. Honest, friendly, and very convenient. | Read Full Review
12/27/2022 12:00:00 AM | Google
★★★★★ Jennifer Wise
Brian was very helpful and responsive when I had questions about my repair. He got me in and out before the holidays. | Read Full Review
12/26/2022 12:00:00 AM | Google
★★★★★ frank Scott
Danny was great. The dog was adorable. | Read Full Review
12/25/2022 12:00:00 AM | Google
★★★★★ Noel Vargas
Suberp service from our sales consultant Danny. | Read Full Review
12/17/2022 12:00:00 AM | Google
★★★★★ Kocho Dimitrovski
| Read Full Review
12/16/2022 12:00:00 AM | Google
★★★★★ AJ J
| Read Full Review
12/16/2022 12:00:00 AM | Google
★★★★★ Mark Rode
fast reliable good communication | Read Full Review
12/13/2022 12:00:00 AM | Google
★★★★★ Paula D'Amato
| Read Full Review
12/12/2022 12:00:00 AM | Google
★★★★★ louie nova
| Read Full Review
12/4/2022 12:00:00 AM | Google
★★★★★ Barry Felzenberg
| Read Full Review
12/2/2022 12:00:00 AM | Google
★★★★★ Bobby VanPeenen
Top notch dealership I HIGHLY RECOMMEND | Read Full Review
12/2/2022 12:00:00 AM | Google
★★★★★ Nick Chulani
very good communications | Read Full Review
10/31/2022 12:00:00 AM | Google
★★★★★ Joan Shuhnicki
| Read Full Review
10/24/2022 12:00:00 AM | Google
★★★★★ John Littleton
Danny is the best! Professional, detail oriented, and super friendly. If you buy or lease a car speak to Danny Weiner. Outstanding! | Read Full Review
10/18/2022 12:00:00 AM | Google
★★★★★ Maylin Rodriguez
simple, fast, professional and very informative on the vehicle. | Read Full Review
10/12/2022 12:00:00 AM | Google
★★★★★ Al Sics
| Read Full Review
10/8/2022 12:00:00 AM | Google
★★★★★ kevin poehlmann
| Read Full Review
10/2/2022 12:00:00 AM | Google
★★★★★ Rick Grizzuti
| Read Full Review
10/1/2022 12:00:00 AM | Google
★★★★★ rob0981
Horrible customer service. I attempted to call the dealership at 5:30PM as I was driving home from work to inquire about signing a new lease. Crestmont VW emailed me a phone number to call as my current lease is coming to an end. I call the number in the e-mail and it connects me to Crestmont Toyota - no big deal the guy who answered | Read Full Review
9/28/2022 12:00:00 AM | Google

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