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Crestmont Volkswagen

★★★★★(68)read reviews

730 State Route 23 North, Pompton Plains, NJ 07444

(973) 557-4449 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 1:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ luis alvarado
always helping me out with lease returns thank u again | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Josh
Top tier VW service department. Honest, does good work, and doesn't try to upsell unneeded services. So far my favorite VW dealership service department. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ B A
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7/22/2024 12:00:00 AM | Google
★★★★★ Seth Lewinson
Great staff great maintenance for vw cars | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Unite
I visited this dealership a couple of weeks ago based on a friend's recommendation, who said they do great work. My car had a rattle coming from the right side, which one of the technicians confirmed during a test drive. After waiting a couple of hours without any updates, I called and was told my car wasn't ready yet. A few hours l | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ PABLO CHACON
Amazing and friendly staff. Robert Communelo is excellent sales rep. He went over the extra mile to make sure that we had everything we needed to feel comfortable with the transition to electric vehicle. He made the sales process fast, easy and free off hassle. We love our ID4 and we are looking forward to continuing been part of VW | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ AM Logistics
Truckers, beware!!These people are liars!!!I contacted this dealership ahead of time to schedule a pick up for the vehicle I had to transport. I called them 5 times. The very first time I spoke with Robert, he laughed at me and said "why do you keep calling us, stop calling us, why call sales for these questions? sales doesn't know | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Steve Wittner
Friendly service, I was in and out of there (waited for oil change), discovered an issue with my tire caps, the team corrected the issue w no additional charge (thank you Vin!) and I appreciate their courteousness! See ya'll at 20,000 miles! | Read Full Review
4/18/2024 12:00:00 AM | Google
★★★★★ Danny Kataw
Poor customer service. Spoke to two sales advisor and got the feeling that they didn’t care about selling a car | Read Full Review
4/8/2024 12:00:00 AM | Google
★★★★★ S Dunnn
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4/6/2024 12:00:00 AM | Google
★★★★★ Erin McWilliams
I never once felt pressured and my salesperson listened to our wants and needs for a car. That was the 3rd or 4th dealership (different makes of cars) and by far the best. | Read Full Review
4/5/2024 12:00:00 AM | Google
★★★★★ Paul
My wife just bought a new VW Taos from Crestmont VW are sales guy was Dan . Absolutely a great experience Dan was on top of he's sales knowledge and so helpful going above and beyond what I expected. I highly recommend this dealership what a excellent experience ?? | Read Full Review
3/30/2024 12:00:00 AM | Google
★★★★★ Damaris Florez
Easy to set appointments, follow up call to inform details on the car maintenance, total work done in less than half of day, and a second follow call to insure everything was OK or I have any questions an concern. | Read Full Review
3/29/2024 12:00:00 AM | Google
★★★★★ James Treuvey
Dave, Mallory and Donna. They are the Best of the Best. Thanks for making Crestmont my "go-to" for VW service. 10++ | Read Full Review
3/29/2024 12:00:00 AM | Google
★★★★★ Karen Gabel
I purchased my vehicle at Crestmont and have had it serviced here as well. Crestmont stands far above the rest in customer service. Courteous, professional, and knowledgeable staff walk you through the process with details & ease, A personal phone call to follow up regarding your service Is the best touch! I highly recommend Crestm | Read Full Review
3/27/2024 12:00:00 AM | Google
★★★★★ Kim Korth
Staff were all very helpful. From calling to make the appointment to pick up. | Read Full Review
3/24/2024 12:00:00 AM | Google
★★★★★ Aaron Gottlieb
Quick and easy service experience. Very flexible in rescheduling my appointment when I had a conflict arise. | Read Full Review
3/20/2024 12:00:00 AM | Google
★★★★★ Ron
| Read Full Review
3/8/2024 12:00:00 AM | Google
★★★★★ Ron
Friendly helpful people | Read Full Review
3/7/2024 12:00:00 AM | Google
★★★★★ Giovanna Minervini
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3/6/2024 12:00:00 AM | Google
★★★★★ Selda Turker
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3/6/2024 12:00:00 AM | Google
★★★★★ Akshat Patel
Took the car in for an oil change, was in and out in under an hour even though I didnt have an appointment. | Read Full Review
3/2/2024 12:00:00 AM | Google
★★★★★ gpatino2
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3/2/2024 12:00:00 AM | Google
★★★★★ Christina Bacino
I had a horrible experience this past weekend with the sales rep Dan. We went into the dealership to meet with him after my sister spoke highly of her experience with him when getting her new Tiguan. He showed us the Tiguan and explained all the features. Once it got to the point of discussing the payment, he gave us a very high mont | Read Full Review
2/27/2024 12:00:00 AM | Google
★★★★★ Albi Luana
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2/24/2024 12:00:00 AM | Google
★★★★★ christianhamoy
My experience of trading in my old vehicle and acquiring a new lease was frictionless and easy. Dan went out of his way to give me all the relevant information up front, I didn't feel like I was getting the salesy runaround, and he just made things very painless for me. Will be more than happy to work with him in the future. | Read Full Review
2/22/2024 12:00:00 AM | Google
★★★★★ Russell Berger
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2/19/2024 12:00:00 AM | Google
★★★★★ M Navarro (thekitchengalnj)
Danny went above and beyond getting the car we wanted. Top notch service. | Read Full Review
2/8/2024 12:00:00 AM | Google
★★★★★ TH Hector
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2/3/2024 12:00:00 AM | Google
★★★★★ Gillian Higgins
Overall the customer service was great! I had a great first experience with Crestmont. The only reason I didn't give them a 5 star was because I think their prices are a litter high, (even for dealership prices) and being a first time customer, nothing was explained to me about where to bring my car. Just a simple "bring the car to | Read Full Review
2/3/2024 12:00:00 AM | Google
★★★★★ Frankie S
Friendly and quick service, nice dealership | Read Full Review
1/28/2024 12:00:00 AM | Google
★★★★★ Maria
I began looking for a VW in December 2023. I drove the Atlas and the Atlas Crossport. Loved the Atlas Crossport annd wanted to go ahead with purchasing. The credit manager, who had been in his office during the entire discussion time, conveniently disappeared when I completed my credit application. I was told that I could put a FULLY | Read Full Review
1/28/2024 12:00:00 AM | DealerRater
★★★★★ Michael Camal
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1/22/2024 12:00:00 AM | Google
★★★★★ Mary rose ilog
Service was excellent! Service advisor was top notch! Technician was the best! Great people! | Read Full Review
1/21/2024 12:00:00 AM | Google
★★★★★ Louie Terranova
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1/15/2024 12:00:00 AM | Google
★★★★★ Mister Magoo
Was able to take advantage of one of the better programs offered end of the year. Robert and his assistant Jasmine were a pleasure to deal with! Quite pleased with the fast service, attention to detail, and patience shown by Robert. Highly recommend! | Read Full Review
1/6/2024 12:00:00 AM | Google
★★★★★ bob konig
Daniel was great, to the point and accommodating. | Read Full Review
1/4/2024 12:00:00 AM | Google
★★★★★ Mark POTEETE
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1/2/2024 12:00:00 AM | Google
★★★★★ Daryl S
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12/29/2023 12:00:00 AM | Google
★★★★★ David Masercola
The staff at crestmont are top notch | Read Full Review
12/26/2023 12:00:00 AM | Google
★★★★★ ice-walker
| Read Full Review
12/17/2023 12:00:00 AM | Google
★★★★★ Paul Alexander
Things went as planned, to me that's key. | Read Full Review
12/17/2023 12:00:00 AM | Google
★★★★★ Patrick Mckinney
Asked them to diagnose a brake issue on a Volkswagen beetle. they did not diagnose anything all they did was bleed the brakes with no improvement in breaking performance and they didn't provide any advice or diagnosis as to what the SAFTEY ISSUE was so basically they don't care and will send you off in a vehicle with bad brakes and d | Read Full Review
12/12/2023 12:00:00 AM | Google
★★★★★ Jay Ramirez
Good dealer. Easy to schedule..very nice people. | Read Full Review
12/10/2023 12:00:00 AM | Google
★★★★★ Eugen Ionut Maria
| Read Full Review
12/7/2023 12:00:00 AM | Google
★★★★★ Sylvana Budesheim
Great customer service! Went the extra mile to secure my lease pricing. Extremely happy with my VW Jetta | Read Full Review
12/3/2023 12:00:00 AM | Google
★★★★★ Lisa Fairola
| Read Full Review
11/27/2023 12:00:00 AM | Google
★★★★★ Craig Barnes
Probably the best car buying experience I have ever had. Dan Weiner was FANTASTIC, loved the dog and everyone we dealt with. We drove away less than 3 hours after "stopping in to look." | Read Full Review
11/15/2023 12:00:00 AM | Google
★★★★★ Colleen Hayes
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11/11/2023 12:00:00 AM | Google
★★★★★ Scott Dailey
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11/6/2023 12:00:00 AM | Google
★★★★★ Douglas Marotti
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11/6/2023 12:00:00 AM | Google
★★★★★ Omer Ozyasli
Diagnosed my ID.4 in 6 weeks. Fixed it in 4 weeks. | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Imet Osmani
Everything about this dealership was fantastic | Read Full Review
10/26/2023 12:00:00 AM | Google
★★★★★ Cory
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10/22/2023 12:00:00 AM | Google
★★★★★ Angela Lepore
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10/18/2023 12:00:00 AM | Google
★★★★★ Therese DiMarco
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10/16/2023 12:00:00 AM | Google
★★★★★ Maria Ciotti
Danny was very informative and patient with our questions. Explained things several times. | Read Full Review
10/15/2023 12:00:00 AM | Google
★★★★★ Abdel Badawy
On October 5th my family and I visited this dealer and let me just say it was one of the worst and disrespectful experiences of my life. I was going to purchase a vehicle and was greeted by the lovely woman at the front desk and then went forward with the sales man Danny. he started off with a little bit of tone and attitude and I le | Read Full Review
10/15/2023 12:00:00 AM | Google
★★★★★ Colleen Connors
Always such a great fun staff that educates me on how to manage my vehicle ?? | Read Full Review
10/13/2023 12:00:00 AM | Google
★★★★★ Waeel Badawy
Worst place to buy a car don’t ever go here sales man was the worst guy in the world I would never step foot into that dealership don’t go worst service in the world the sales man is the world very racist and nasty | Read Full Review
10/12/2023 12:00:00 AM | Google
★★★★★ Fred Taylor
I highly recommend.. You couldn't ask for more in the time of need! | Read Full Review
10/9/2023 12:00:00 AM | Google
★★★★★ Jamil Jewelry Llc
The staff is fantastic and are welcoming also the service team is amazing | Read Full Review
10/3/2023 12:00:00 AM | Google
★★★★★ Ray Succar
I highly recommend Crestmont VW Dealer. The sales manager Josh is very helpful and courteous. The Service Department especially Mallory extremely professional and friendly. | Read Full Review
9/30/2023 12:00:00 AM | Google
★★★★★ Alonso Briceno
Very helpful and accomodating. | Read Full Review
9/29/2023 12:00:00 AM | Google
★★★★★ Martha Orrok
Always welcoming at the service counter. They were fast and efficient. | Read Full Review
9/29/2023 12:00:00 AM | Google
★★★★★ Jillian Onorevole
| Read Full Review
9/28/2023 12:00:00 AM | Google
★★★★★ Erdal Ozkaya
Great team great service | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ Michael Wisniewski
| Read Full Review
9/25/2023 12:00:00 AM | Google

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