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Trend Motors, Ltd.

★★★★★(72)read reviews

221 Us Highway 46, Rockaway, NJ 07866

(973) 453-2859 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Margarita Konova
I had an excellent experience working with Michael Napuli at Trend Motors Volkswagen! From the very beginning, Michael was friendly, professional, honest, and genuinely helpful. He made the entire car-buying process easy and comfortable, with absolutely no pressure. I really appreciated how responsive and straightforward he was thro | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Chris Jaglowski
Very Disappointing Experience — Lost Trust in This Dealership Unfortunately, I feel obligated to write a negative review about my recent experience with this dealership. I purchased a 2025 VW Tiguan with only about 5,000 miles on July 31st as a Volkswagen Certified Pre-Owned vehicle. I paid a $795 documentation fee plus more than $ | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Dave Spanner
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8/30/2026 12:00:00 AM | Google
★★★★★ Jake Wolpert
I highly recommend Trend Motors and working with Jeff Brandon. We've gotten two cars now and had a great experience both times. Jeff made the process smooth. He's very responsive and got us exactly what we were looking for. | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Ginny Miller
Santiago - Was extremely helpful in purchasing my used Tiguan. He is very knowledgeable with the used cars we looked at. Santiago is the kind of salesman that I like - knows a lot about the cars, very friendly and most important not pushy like some salesman can be. | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Robert Drako
I cannot say enough about my experience with this dealership. The tone was set immediately by our salesmen Santiago. Positive, friendly and just an overall amazing work ethic. The negotiation process was quick and responsive. No sob stories or attitude, just a willingness to get the job done. We were able to get everything done ahead | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Obaid Tanweer
I had a great experience buying a used Honda Accord from this dealership in August 2026. All the cars on their lot were clean and in good condition. My sales rep was Vincent, and he was very straightforward about the car and the cost for me to take it home. Omar at the used dealership was also very helpful with the million questions | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Alexis McGuire
The best car buying experience I ever had was at Trend! The staff is very friendly, knowledgeable, and not at all pushy. Thank you Santiago & Brian for making this such an easy and enjoyable process! | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Nina Zam
I was dreading car shopping- my car of 6 years randomly got totaled from a tree during a summer storm, I haven't had a car payment in over 4 years, and I had no idea where to even begin looking or what I wanted. Besides the amazing lease deals, my rep Santiago actually respected my time knowing I needed to test drive other cars and | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ MadBassMax
I bought my first and now second new car here at Trend Motors and I'll have a hard time buying from anywhere else in the future. This time around I had a very enjoyable experience with Pat, our salesman. He was knowledgeable and highly appreciated in helping me put my young family into a safer vehicle. I would recommend buying a Volk | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Pat Mac
For the second time, we had a great experience buying our new car from Trend Motors. We worked with Akmal and Frankie who were friendly, knowledgeable, and made the process easy and stress-free. We never felt pressured, and the entire Trend team provided excellent customer service. We love our new car, the Tiguan SEL R-Line Turbo, an | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ patdwfmu
Bought my first VW after numerous Corollas. I dealt with Jeff B, Salesman. I was very happy with the process. He thoroughly explained the car and what to expect. I never rush into reviewing a new car because I want my review to be relevant. After 4 months, I am very happy with the car, Jetta GlI, manual. My salesman was great and I w | Read Full Review
8/4/2026 12:00:00 AM | Google
★★★★★ Vadim Akhpashev
Extremely disappointed with Volkswagen Trend Motors and their customer service. After purchasing a Volkswagen, I expected a much higher level of support from an official dealership, but my experience has been extremely frustrating. My vehicle required repairs due to a recall, and despite the inconvenience of being without my car, th | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Eva Zabowski
| Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Morgan Miller
5 stars for Michelle in Service. She has been so helpful, kind and patient with my car needs. Beyond thankful she's my service advisor at VW. | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Karen Duddy
We had a great experience at Trend Motors purchasing a new VW Tiguan for our daughter's very first car! Frankie Lentini was knowledgeable, honest, and never pushy. He took the time to answer all of our questions (and there were a lot!), worked with us to get a great deal, and made the entire process easy and stress-free. We truly app | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ Albert M
The whole team at Trend went above and beyond my expectations. I dealt with Lucas. He was fabulous. He knew everything about the vehicle I was interested in and was very easy to talk to. He has a very laid back, low pressure sales demeanor. Call, text, or email....the choice is yours. I'd highly recommend the entire experience. Yes, | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ John Gogarty
Lucas was terrific. Made the process is easy as possible. Nice dealership and I would definitely return. | Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ Jason Wetzel
We recently purchased a 2026 Volkswagen Atlas from Trend Motors, and the entire experience was outstanding. Lucas was responsive, attentive, and truly listened to what we needed. He worked with us to get the price where we needed it to be, making the purchase affordable without any pressure or games. I honestly wish every car-buying | Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ Paige Hummel
It's now been almost 2 months with our beautiful blue gti and I am obsessed with it! Patryk and Brian were AMAZING to work with!! Patryk finalized the price within our budget and had the car with their detailing crew before we ever walked through the door. They got us out of there in just over an hour. The first dealership we went t | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Kate Dahl
Great customer service every single time! | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Milena Narvaez
I had an amazing experience leasing my car from start to finish at trend motors. My salesperson, Patrick was fantastic and made the entire process easy. Everyone I worked with was also very communicative, helpful, and ensured everything went smoothly. I truly appreciated how seamless and stress-free they made the experience. I highly | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ felix louisot
Purchasing process was seamless-no pressure-was happy with my experience. Third Atlas I purchased at Trend. | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Chris Caldwell
Pat was a pleasure to work with and made the entire process of leasing a new Jetta for my father in law easy. He was professional, helpful, and made sure everything was clearly explained from start to finish. We never felt pressured, and the whole experience was stress-free. I would highly recommend Pat to anyone looking for a new Vo | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ James VanDorn
I contacted Trend Motors, looking to purchase a bmw x5m competition. I spoke with salesman MICHAEL NAPULI. I capitalized his name so that anyone that needs a personable well spoken salesman visit Trend Motors and ask for MICHAEL. Michael was very straight forward yet professional and polite. MICHAEL NAPULI went through the numbers w | Read Full Review
7/9/2026 12:00:00 AM | Google
★★★★★ Mark Ciotti
I used to bring my Volkswagen to them years ago and I meant to post this a while ago but just awful customer service in service department. Megan is a miserable human being and completely unprofessional. I think she learned from this former sales manager John Lindstrom how to be unprofessional and rude. Can't say enough bad things a | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Antonio Palomba
It was a great process - one I never expected when buying a car. Anthony Cagno was fantastic and is great at what he does. Gentleman the whole time, informative, wasn't pushy - just showed passion and care for the process to anticipate and answer any questions I had. Was willing to do anything to make me feel like I got the best expe | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Christine Zunin
I had the best overall experience in the recent purchase of my new car, the Volkswagen Tiguan. My sales person was Patryk and I can't say enough great things about him. He was very knowledgeable about this vehicle, he was professional, friendly and responsive. Any questions I had I was able to reach him via email, text or phone. I ha | Read Full Review
6/28/2026 12:00:00 AM | Google
★★★★★ David Corydon
I would like to start and say that if you are looking to buy a Volkswagon don't hesitate to reach out to Lucas. This is the 2nd car I have bought at Trend Motors and everybody is such a pleasure to deal with and they work with you and really understand your needs. So don't hesitate......CALL LUCAS! | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Dana Camisa
I had an outstanding experience purchasing my Atlas from Patryk. He was patient, highly knowledgeable, and never pushy. Highly recommend asking for him if you are in the market for a Volkswagen! | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Marc Demetriou
What an great experience leasing a car at Trend Motors. My sales person Justin David was such a pleasure to work with as well as Brian the Finance Manager. I also met the General Manger, Frank Maher who was such a professional as well. Look forward to purchasing or leasing another car when my other daughter's lease is up next year. | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Lee Anne Deegan
Oil change appointment 10am, after 12 still waiting. That’s a ridiculous amount of time to wait for service on your car. It’s 12:25 now and no car told me almost ready 30 minutes ago. I have a work appointment at 1:00. We purchased two Volkswagens and had a good experience here but service will be at a different location next time. P | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Nicole Pedevillano
Everyone at this dealership is absolutely phenomenal from start to finish. The front desk girls are always pleasant and extremely helpful as well as the Receptionist. I've been doing business with this dealership for over 20 years and wouldn't think of going anywhere else. I was recently there on Saturday May 30th 2026. My salesperso | Read Full Review
5/31/2026 12:00:00 AM | Google
★★★★★ mike spitzer
We recently purchased our second VW from Trend Motors in a year. We were once again very pleased with our salesman, Jeff Brandon, his knowledge and epertise and the overall experience. I love my new VW Atlas Peak! | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ Invoices
very rude parts department. Long hold times Which would be understandable if you pick up the phone and say hey this is parts. Give me a couple minutes. Just finishing up with a customer instead of picking up saying “hold” and putting on hold. Respect communication and professionalism goes a long when you speak to customers | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Jimmy Dumas
Vlad at Douglas VW made the entire car buying process fast, professional, and effortless. Clear communication, no pressure, and efficient execution from start to finish. | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Greg Lewis
Excellent communication and a really easy pick up of a new car. Thanks you. | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Ana Leon
I highly recommend this dealership to anyone looking for trust, great service, and a top-quality experience. I would definitely come back in the future.” | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ J Perry
Thank you Michele (service advisor) and Sal (one of the service managers) for their excellent customer service! Highly recommend. | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ John Slater
Patryk and the team were super easy to work with, and even helped us get out of a car we weren't happy with. Will definitely work with Trend again! | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Samantha Meshulam
My husband and I had a great experience at Trend Motors leasing our Taos. Anthony was fantastic to work with—super easy to communicate with and made the whole process quick and stress-free. Everything was straightforward with no hidden fees or surprises, which we really appreciated. The whole team at Trend Motors was excellent, and i | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Michael Crispino
Just purchased a pre-owned Jetta with my son and the transaction couldn't have gone smoother. Sal, Mike and Mike were great! They really helped my son feel at ease with his first car purchase, which allowed him understand all of his options. We will be back - hopefully not too soon though... :-) Thanks so much guys! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Jane Van Splinter
This is our 2nd car that we purchased at Trend Motors Volkswagon and both times has been a wonderful experience. Michael our Salesperson and Mike in Finance made buying a car quick and easy. They explained everything to us in detail and answered all of our questions. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Zoe Pickett
10/10 experience with salesmen Jeff Brandon!! He was amazing and knew the Taos would be a great fit for me. Him and his team went above and beyond for me!! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Arnab Bhar
Took my car for 10k service , my wheel cover fell of and got lost next day i brought it home , dealership said its my fault ended up paying for a replacement , probably first amd last time i will visit them . not sure what service they dis. I tried calling the number you gave earlier but its a general board number not exactly sure w | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Tom Konzelmann
great service made puchase very easy. | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ Andrew Cook
The car is a piece of garbage...4 recalls (that still aren't done) and brakes that make gushing noises & squealing & now rotors need replaced at two years old. I also love that the car incessantly calls roadside assistance on its own...its as if the car knows its holding on for dear life & is begging for help. It's also great to get | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Edward Comerford
Extremely transparent purchase. I spoke with Mike and Kenny early in the process to explain the exact Atlas I was looking for. They did a great job of getting me into the vehicle at a price I was comfortable with. Once the deal was arrived at, the paperwork was handled quickly and efficiently. Top notch customer centric process | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Gary Strumph
I recently leased a new VW SE Rline Tiguan from Trend Motors in Rockaway, New Jersey. I had a great experience with my advisor Kenny Singh. He made everything easy and explained the whole experience easily. Very honest and knowledgeable gentleman. Everyone was courteous and friendly. Paperwork was easy and flawless. I enjoyed the who | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Ryan Vorhies
Jeff Brandon at Trend Motors Volkswagen made this Christmas one my wife will never forget by helping me surprise her with a new car. He listened carefully to what I wanted—no high-pressure tactics, just honest advice on models that would suit her style and our needs. We narrowed it down quickly, and he handled all the details discree | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Andrew Romeo
Anthony Cagno was a great Salesperson who did a really great job of not only facilitating my new car, but made the process the easiest it could have been. He also took time to test drive, walk me through the features, set up my VW app and make sure all was well a few days later. Truly a great asset to the Trend Motors team. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Fanol Shaini
Last week, I purchased a GMC Savana, and I had the pleasure of working with Jeff as my salesperson. Having bought vehicles in the past, I can confidently say that the level of service Jeff provided was exceptional and far exceeded my previous experiences. He demonstrated professionalism, courtesy, and a clear commitment to customer | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Isabella Gesualdo
I'm leasing a Tiguan from this location and could not recommend it more. Meghan in service is an absolute dream to work with, and is one of the best in the biz. Patient, friendly and understanding with any issues - Meghan + team make this location shine. Proud to bring my business here, and will continue to in the future. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Victoria Franklin
I had a great experience leasing my car thanks to Frankie. He was absolutely wonderful to work with. Not only was he extremely knowledgeable, but he was also very straightforward throughout the entire process, which I really appreciated. He made everything feel easy and stress-free. Overall, he’s a truly stand-up guy, and I would def | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Emily Ferrara
I had an amazing experience at Trend! My salesman Anthony was honest, helpful, and made the entire process stress-free. He got me into the exact car I wanted at the price I was looking for. Mike also made the paperwork quick and easy. Everything was smooth from start to finish. I’m so happy with my new 2025 Tiguan SE R-Line. Highly r | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Mark McCormack
It was a pleasure working with Jeff Brandon for whom I have known since 1990 and the rest of the staff which made my experience to purchase effortless. I am extremely happy with my purchase. | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Carolynn Budd
Thank you to everyone at Trend Motors for making my purchase experience painless, smooth and enjoyable! Special thank you to Anthony for the test drive and a big thank you to Eryn for working with me to get the deal done! I love my car and Trend made purchasing it a great experience! | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Patrick W
Purchasing experience was great, and that was mainly due to the salesman Pat. I did my research before hand but will still undecided. Pat did an excellent job of explaining all the unique options the Tiguan offered compared to the similar alternatives I was considering. Once decision was made, process was smooth and simple. Trend mo | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ smashleyinwonderland
Trend was the best dealership I’ve ever worked with-Anthony made everything quick and stress free for us! | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Angelo Curcii
Windshield wipers changed 3 times and till squeak. Work for one or two times , then do the same squeak . In here for another oil change and they can put new wipers on again and be charged twice already for a problem they can’t seem to fix. Waiting room is awful with a bad offensive smell and someone’s preference of loud music Can’ | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Niki
Staff were very kind! I purchased a used Tiguan from Kenny who was very kind and patient. It was my first time purchasing a vehicle like this and the finance department helped me a lot to understand how much I would be paying and what I am paying for. I did not feel pressured to purchase the car. So far I am in love with the car | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Alexandra F
Anthony was so great in helping us lease our new VW! He always responded in a timely fashion and was very genuine, transparent, and knowledgeable. It was an awesome experience working with him and we recommend him and the Trend Motors team 10/10! | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Karen Vuksan
Anthony and Mike were super patient and kind! Made the purchase of my car that much easier! | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Albert Kallungal
Recently bought a Tiguan and I worked with Jeff Brandon. It was an awesome experience and very seamless. Definitely recommend the dealership and Jeff and his team were very good to work with. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Swapnil Kapse
Recently bought my Jetta from Trend Motors. It was such a great buying experience. Anthony and the finance team were really helpful throughout out the process. They helped with all necessary details and made it a seamless experience. Would certainly recommend the dealership to anyone looking for an easy car buying experience. I woul | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Zach Magid
Anthony C was excellent. Thanks again for the great buying experience. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Howie Gordon
Recently made a purchase of a 2015 GTI and it was an easy smooth experience. Jeff was a great guy. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Flamur Kelmendi
I have my Volkswagen Tigue one to fix it to Volkswagen dealer Rockway. First time they Saying it is misfire injection and they give it to price next day. They calling me on the phone and they saying it is not misfire. They have to change something else ,after that. They say to me you need to change whole motor which is $7500, After | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Chris
Anthony was great! Showed me all of the options within my range and took the time to get my financing done right! 2025 Taos is a nice entry level vehicle to the brand but they have plenty of stock on the upgraded models too. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Drew Luski
I dealt with the two guys in the parts department. I needed a specific wire, they printed pictures of the wire and connectors to verify what I needed was correct. I was impressed how they went out of their way to ensure I was getting exactly what I needed. Kudos to the parts department!!! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ joachim soriano
Excellent sales rep .Made the experience easy,no hassle. Would recommend Anthony anytime . | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Marisa Klar
I had such a wonderful experience at this dealership. Anthony Cagno is the best dealer. Such a nice person to work with and not your typical car salesman. No pressure and really worked with me to get what I wanted and in my price point. Everything g went so smoothly with my trade in and new lease. I could not recommend this dealershi | Read Full Review
10/3/2025 12:00:00 AM | Google

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