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Cherry Hill Volkswagen

Cherry Hill Volkswagen

★★★★★(219)read reviews
1100 Haddonfield Rd, Cherry Hill, NJ 08002
(856) 324-4859 Ask About Our Service Specials!
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Service Offers

  • VIEW
    $20 Off Genuine VW Battery and Installation3Click Here for Details
  • VIEW
    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
  • VIEW
    $25 Off Set of Four Tires13Click Here for Details
  • VIEW
    Get a 10% rebate by Mail20 via a Volkswagen Visa® Prepaid Card21 (up to $300) when you purchase select Volkswagen Accessories between 10.01.23 and 12.31.23.Click for details
  • VIEW
    VW Service Credit Card Click for details
  • VIEW
    Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

Map & Directions

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 9:00 AM - 4:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Cherry Hill Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
Check for Recalls

Customer Reviews

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  • ★★★★★ Keith Somers
    Great staff and experience all around. Love our new Tiguan. Big thanks to Pete, Tyson and Jared. Good teamwork. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Brian Winget
    Everything went as smoothly as I could have hoped for. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ Dave Shepherd
    What a great experience I had with Tom purchasing a new vehicle for my father, he was very patient and answered all our questions. | Read Full Review
    11/25/2023 12:00:00 AM | Google
  • ★★★★★ michael nagao
    The service was good and there were no surprises. Very courteous and professional service. | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Cordova
    This place never disappoints. They’re just the best place for VW service. | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Nik O
    | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Cordova
    This place never disappoints. They just the best place for VW service. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ nay mobley
    | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Susan Gdovin
    Sales and finance were both knowledgeable and courteous. It was an overall positive experience. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Harbold
    | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Bebe Telfair
    Customer service is outstanding. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Danny Barrickman
    Courteous, professional, and thorough work from the VW shop! | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ tyler libstag
    | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Tihesha Wilson
    They were very kind, knowledgeable and helpful. They Were thorough and took very good care of my service needs. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Jenna Hodge
    Thank you for everything! Matt and Vince were great, I am very happy with my brand new Atlas! | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ Bonkosi Horn
    Khern went above and beyond to ensure that my problems were solved and accommodated my needs for my loaner vehicle with a smile. | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ michelle so
    | Read Full Review
    10/31/2023 12:00:00 AM | Google
  • ★★★★★ LEAP Academy Charter School
    My Advisor Khern Springer, was great he always pleasant, knowledgeable and helpful. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Maya Stephens
    I was able to drop my car off, spend some time in the area & pick my car back up with no wait. Steven always takes care of me when i get my service here and he is always very kind to me. The young man doing valet was very nice too. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Chibuike Akano
    I was charged double the price for just an oil no change, I was charged $206 for it. Please something has to be done, Thank you | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Rebecca Finlan
    Everything was very smooth. I was surprised that wheel rotation was not included as part of the maintenance warranty. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Linda Harris
    Khern Springer: Cherry Hill Volkswagen Service Consultant My electric Volkswagen ID.4 was disabled for several days in a shopping center parking lot. Three days and five tow trucks later I met Khern Springer at VW service. Khern coordinated the towing of the vehicle and alternate transportation for me during the repair process. He ke | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ teimen lopez
    | Read Full Review
    10/16/2023 12:00:00 AM | Google
  • ★★★★★ Earle Seneres
    My service advisor, Khern Springer, is very professional, friendly, and informative. | Read Full Review
    10/13/2023 12:00:00 AM | Google
  • ★★★★★ Valerie Rauch
    Great experience. Fast and efficient. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Zeppetelli
    Quick and thorough service. | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Porsche Lover
    Cherryhill Imports Worst Company!!! Was taken advantage and tried to pay cash or check and was asked to do Audi Finaincial so they could make $900.00 i came home loged in and hit payoff and it cost me $97.00 eztra dollars in 5 days they asked me to waith 45 days this would have wasted a lot more of our money. Do not deal with them ov | Read Full Review
    10/9/2023 12:00:00 AM | DealerRater
  • ★★★★★ Seldom Seen
    | Read Full Review
    10/5/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Tortora
    The only thing that would make it better is if the car back freshly washed! lol | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ mohammad alatmah
    | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★★ Nadya H
    Matt Shanely has gone above and beyond in being helpful and accommodating with me. He has made my experiences with getting my Jetta serviced very smooth, and I feel comfortable knowing that my car is in good hands. Matt thoroughly explains everything that is going on as it is happening, and I appreciate getting regular updates explai | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Angela Brown
    | Read Full Review
    9/27/2023 12:00:00 AM | Google
  • ★★★★★ Laura Skeele
    Excellent communication and I appreciate that I wasn’t pressured into anything I wasn’t comfortable with. | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ Jenn Mangan
    Cherry Hill VW was absolutely amazing!! I hate the process of buying a car, but these guys are awesome!! Specifically Matt Alpert. I would definitely buy a car from him again in the future. I bought the Taos!! The knowledge of the cars and his patience was outstanding!! VW you have an amazing employee!!! | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ William Rogers
    | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Sked
    The guy I worked with was great. Very chill and straight to the point. ???? | Read Full Review
    9/24/2023 12:00:00 AM | Google
  • ★★★★★ Maliah K
    | Read Full Review
    9/21/2023 12:00:00 AM | Google
  • ★★★★★ Justin Young
    The service manager was prompt with updates and responsive to questions. They were also up front with potential costs and repair methods, even though the solution was much simpler. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Yetsko
    Very friendly and efficient service department. | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Paulino Diaz
    Very easy and smooth service visit!!! | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★★ Ron Obermeier
    There was a scheduling error for my recall and VW fit me in and ordered a Lyft to and from the service department. Very courteous and helpful!! | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Schwarz
    Friendly, professional and most importantly, timely! Thank you! | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Ricky Hess
    excellent job guys! thank you for your service | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Allen Seftel, MD
    | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Victoria Langdon
    Khern was fantastic to work with. He actually makes the experience a positive instead of one full of dread. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Patrick Hubbard
    The service was great from start to finish, but I think the price of $199 for an oil change and tire rotation is way too high. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Laurie Donoris
    Steve is always so helpful! He diagnosed the cause of the issues I had, provided a fix and had me on my way very quickly. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Julie Haymaker
    I requested that they look into a noise one of the windows makes when rolling up. I was told it was just debris and that it was fixed - but it was not. I've asked for support around CarPlay in the past as well and told to get a new cable. It seems like VW will never look at anything besides the engine and tires. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Sarah Kuznets
    Very friendly and helpful staff! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Ben Zwierlein
    From the moment I walked through the door Tom made me feel welcome and unpressured. He answered every question we had, did an excellent job showcasing the vehicle we wanted to see. From the first test drive through final signature the experience was the best I have ever had purchasing a vehicle and better than I could have imagined g | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Morgan
    Ease and convenience is top shelf | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ David Mathewson
    Steve was incredibly courteous, even down to the point of telling me where the Lyft driver would likely pick up. | Read Full Review
    9/11/2023 12:00:00 AM | Google
  • ★★★★★ Andre Bracy
    Because they provide excellent service and are very pleasant. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ kristin vespe
    | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Alex Chapman IV
    Khern provided great customer service. He was very understanding and detailed in what was required to repair my car. Despite there still being one outstanding repair, Khern informed me of the next steps. One area of improvement was the cleanliness of the loaner car. It was very dirty inside and outside of the car. | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Todd D
    I was greeted by a friendly staff, everything was explained to me in a manner so I could understand, the time was estimated to me so I could accurately do some other things while the car was worked on. The car was done early, got great communication, and the pick-up and check-out process was smooth. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Scott Cooley
    Stephen Harbold is always professional and courteous. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Salwa shishsni
    | Read Full Review
    9/5/2023 12:00:00 AM | Google
  • ★★★★★ Diane Stoelker
    They helped me with a flat tire problem in a timely manner. | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ David Goldman
    person who set-up the appointment was not very professional - unorganized...you need to have a better option for loaner car or shuttle service.... | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Ed Moriarty
    | Read Full Review
    9/3/2023 12:00:00 AM | Google
  • ★★★★★ Walter Malin
    | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Seana Willis
    | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★★ Karry Corbitt
    The purchase process was the easiest I've ever encountered, and Bob Gale was excellent in explaining all the details throughout my time there. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Dameen Holbrook
    Those looking to join the Volkswagen crew, Chris Szary is the guy to see! He is one of their certified sales and leasing consultants and is the main reason why Im rating my experience with them five stars! He will not point you in the wrong direction saving you a bunch of TIME and MONEY! I appreciate you, Chris! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Chris Ulshafer
    Chris (the salesman, not me) was great to deal with! | Read Full Review
    8/17/2023 12:00:00 AM | Google
  • ★★★★★ Elba Figueroa
    Great customer service, communication professional My appointment was actually scheduled for the day after but he took care of it and had my service needed completed. Truly appreciate that. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Asha Verma
    I was greeted warmly , the waiting room was comfortable with snacks and drinks available. My oil change was completed on time. | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ george archut
    Matt was great! | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Pentz
    Great attention from start to delivery | Read Full Review
    8/6/2023 12:00:00 AM | Google
  • ★★★★★ Dan Pabst
    I had an excellent experience buying my new car at Cherry Hill VW - Bob Gale was an awesome sales rep who helped us find an awesome new car! | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Sean Thomson
    Tyson was top notch. Professional, friendly and makes the car buying experience easy and enjoyable. He even dropped off a loaner car to my house while my Taos needed detailing. If you go to cherry hill imports, ask for Tyson! | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ glenn trace
    Staff was professional | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ Sheila Cordova
    Excellent from start to finish. Khern was wonderfully responsive, super helpful and knowledgeable. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ John DiDomenico
    Buying process made very easy | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ Jesse Prowisor
    They provided a loaner, the service manager was great, the work was done quickly - what's not to like? | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Leandro Alvarenga
    One of the best experiences I had so far in a dealership. Excellent customer service! Bob Gale is super professional and assisted with all our requests in a very promptly manner. Highly recommend reaching out to Bob! Thank you again. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ M Cruz
    While a little pricier than other options, I've never had to bring any of my Volkswagens back for the same issue. The work gets done. | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Richard Ossai-Addo
    From securing the appointment to getting the job done was perfect. Thank you | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Sunil Vijayan
    Service is terrible. I’ve waited for a part for a year now and looks like it came in and went back. Critical recall service is been going on for months now and the recall service going at snail pace. | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Colette Bogie
    Bought my car here new 2017 love the service and the car ?? | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Daniella Woiski
    Very fast, free lyft is amazing, snacks were a nice touch | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ ryan powers
    World class experience, including a staff that answered copious questions and even helped me online shop for my car . Will never be taking my VW anywhere else | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Jeromy Dunn
    I was kept informed through the entire process and everyone was present to work with. | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Collett, RDMS
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Bunker Blake
    Khern is outstanding: he is honest, knowledgeable, and made me feel like I was truly valued as a customer through his responsiveness and candor. In the context of getting my vehicles serviced, I often feel like I am being upsold and taken advantage of due to the information asymmetry that exists. This leaves me feeling frustrated, di | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Anabella Rypin
    | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Paul Meixner
    Khern provided good service, which partly made up for VW corporate issues. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Myaquel R
    Always A1 service!!! | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Zeilinger
    Everyone I interacted with was patient, clear with their explanations, and both transparent and timely with their communications. | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Rev Jr
    It could not have been any easier. It was so much better than any car buying experience prior. The bar has been raised by Cherry Hill VW. | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Ingraffia
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Elizabeth Grasso
    Great car buying experience! Thanks so much! :) | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Bryan Durr
    Stephen was very helpful getting my car fixed quickly, coordinating warranty coverage, and sourcing shuttle transportation so I didn’t miss work | Read Full Review
    6/30/2023 12:00:00 AM | Google
  • ★★★★★ Deborah DeLaCruz
    | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Paul Gerstle
    Product quality and price | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Alex Nichik
    | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ AH
    All of my questions were answered with detail and the staff was very friendly. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Veronica Diaz
    The rep was very attentive and kept me informed through the process. | Read Full Review
    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Stephen Gladchuk
    Stephen was very helpful and had a good attitude. | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Maurer
    Great customer service, and fast | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Sheryl Trefsgar
    | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ K S
    Time to complete service is a bit long for having a reservation. Also- I had prebooked a loaner car which was unavailable. Dealing with rental car situation is too slow | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Nick Cvetkovic
    Very fast and courteous service, reasonably priced. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Juliet Limanni
    Pleasant staff; clear communication | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Kelsie LeVan
    | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Liz Meyers
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Bob Connor
    Matt Alpert and the rest of the Cherry Hill Volkswagen team were knowledgeable about the car I purchased. Easy process from start to finish no run around direct customer contact and answer questions when asked. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ nimota adebowale
    | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ web dev
    I wish to give them 1 star as the manger of this store think himself good sales man but in fact he must learn how to deal with clients i almost bought EV ID4 PRO as the first sales man met me was nice and take time to explain every thing in details after the manger came with keys he was agressive and think him self a good sales man | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ M H Gebo
    More expensive than other dealers when i negotiate the price with the manger , he answered me unproffesionally So i left the store I can buy the car more expensive 300$ but as i do not like his way so i left the store | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Junaid Ali
    Couldn't ask for better service will definitely come back again! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ George Chukwueze
    Cherry Hill has exemplary service, and attention to detail when it comes to taking care of customers. My advisor Khern in particular provided excellent communication and had a clear understanding of the issues I was having. He was able to get my car in and out swiftly and address the issues I had brought my vehicle in for! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Brian Shadduck
    Excellent service and communication... accommodated me with a short notice appointment as well. gave me information for taking care of the car in the future as well. Extremely informative for a first time VW owner | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Nierzwicki
    | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Marc Carcanague
    1. Set up an appointment a few weeks in advance online. 2. Was called the day before to confirm, at which point our appointment was cancelled. 3. When my wife brought in the car, she was told a few lies: a) This had happened to many other people that day. b) There wasn't enough time to do all the things we asked for, but they could | Read Full Review
    5/29/2023 12:00:00 AM | Google
  • ★★★★★ Justin
    Car was ready when scheduled, they were flexible with timing and the paperwork was very straightforward. No hidden fees or gotchas. | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Phyllis O'Neal
    My service writer (Khern) went above and beyond to make my service efferotless | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Tia McCall
    | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Konstantine Zografos
    Khern made the entire process a delight. He helped us from start to finish and always was on top of everything. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Jason Woodruff
    Staff is always wonderful and friendly. Easy to drop off and pick up vehicle. | Read Full Review
    5/26/2023 12:00:00 AM | Google
  • ★★★★★ Almina LaMere
    Mike in Parts Service is extremely rude. Lacks customer service skills. | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Thomas Derivera
    Khern Springer did a great job helping us to get the service we needed on our Tiguan. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Grant Johnson
    Service was friendly and attentive, and completed faster than expected! Will return for service if and when it is needed. | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Dan Corrado
    Have always received excellent service starting with my service advisor Khern and my personal technician Tyler. Because of the excellent service my family has received is what brings us back to Cherry Hill Volkswagen to purchase another car. We have been buying cars from Cherry Hill Volkswagen since 1987 and I believe my family has p | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ Robert Ingeri
    I’m not sure why a repair wasn’t done instead of just diagnostics and a minor adjustment. This was a repeat occurrence where the offending part was replaced the first time. I had mentioned that the issue had occurred again intermittently since the replacement of the part so I’m sure this is going to happen again. The notes on the wo | Read Full Review
    5/17/2023 12:00:00 AM | Google
  • ★★★★★ monica romani
    Matt was EXCELLENT!! I have been a customer of VW for almost 10 years now and have always had good service experiences, but Matt went above and beyond to make sure that I was kept up to date on the status of my vehicle and had all the information that I needed to make informed decisions around service items needing to be addressed. | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ allyshia Johnson
    The customer service is Great. From the young man who initiated the service appointment to the middle age man behind the desk collecting my information to the older women taking my payment upon my service completion. All three individuals who help me today were phenomenal. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ Travis Reeve
    | Read Full Review
    5/5/2023 12:00:00 AM | Google
  • ★★★★★ Melissa Abate
    I always have a great experience at this location. So helpful and friendly | Read Full Review
    5/4/2023 12:00:00 AM | Google
  • ★★★★★ Amine Rouissa
    Fast service . Very Professional staff . | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Todd Fiore
    Staff is great. I am always treated extremely well. | Read Full Review
    4/30/2023 12:00:00 AM | Google
  • ★★★★★ Jim Poskus
    Nice place for car servicing. | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★★ Abdullah Ebrahim
    Look for Tom he is the best sales adviser and he will get you a great deal, thank you tom. | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ autumn maybury
    Fast and easy service but always very busy! Everyone in the office was helpful and happy. | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ Richard Campiglia
    | Read Full Review
    4/25/2023 12:00:00 AM | Google
  • ★★★★★ John Frank
    Your staff was friendly, quick and knowledgeable | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Karen T
    Tom listened to what I wanted and how I wanted to experience the sales procedure. Everyone was friendly, welcoming and engaged. There were no details left out and Tom spent all the time I needed to go over any questions, car features, test drive etc. Highly recommend Cherry Hill Volkswagen | Read Full Review
    4/19/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Polite
    The folks at Cherry Hill Volkswagen made the car buying experience as easy as it could be. I love my new GTI | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Rosey Townsend
    | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ Nico Javier
    Took my ‘18 Golf R in for service, they serviced the HALDEX and changed my brake fluid. Service was fast and customer service was great. | Read Full Review
    4/15/2023 12:00:00 AM | Google
  • ★★★★★ Michael Thorn
    | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Lorenzo Lacey
    Khern and the rest of the staff were great. | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ L.C. R.
    I was contacted before, during and after my service. Service was finished in a timely manner. Also, the in depth look at what was done was nice. | Read Full Review
    4/9/2023 12:00:00 AM | Google
  • ★★★★★ Junior III
    Everytime my vehicle is service at Cherryhill Volkswagen my experience is away good . | Read Full Review
    4/6/2023 12:00:00 AM | Google
  • ★★★★★ Michael Galiazzi
    Mat, my service advisor was great from start to finish. | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Jose Cuevas
    My issue is with the technicians. The quality of work is poor. My vehicle was brought in for a water pump leak. I picked up my vehicle and everything seemed to be fine. The follow week my coolant light appeared then it went out after a couple of hours. Then it appeared again. I decide to put some coolant in and I notice my air sh | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Prodigyx19
    Stephen was great. Got a lyft home and back. Hoping to get my speakers put in soon. Thanks again for a great experience. | Read Full Review
    3/26/2023 12:00:00 AM | Google
  • ★★★★★ Sasha Zavadsky
    It was a really easy, comfortable, and friendly experience. It’s also the most prompt service I’ve ever had for my car! The WiFi access helped me pass the time by working so overall it was a breeze! | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Danielle Fiorelli
    | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Marc Bonfiglio
    Great service | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Brian Cleary
    Matt was very friendly and helpful. It was a great pressure free experience. | Read Full Review
    3/20/2023 12:00:00 AM | Google
  • ★★★★★ Patricia Watson
    Bob was a great salesman. Knowledgeable about the products. Made great suggestions and led us to make a final decision quickly. Very happy with my ID4. | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Otha Thornton
    Khern Springer was extremely professional and very patient as I tried to describe my situation. He was also very knowledgeable, thorough and he ensured all of my questions and concerns were addressed. He provided the best customer service I've ever experienced in all of my years receiving service at Cherry Hill Volkswagen. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Jocelyn Browning
    | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Marnee Morris
    Friendly. Accommodating. Helpful. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Louis Gallinaro
    Have worked with Cherry Hill Volkswagen twice so far. I was pleasantly surprised by how easy and transparent both transactions were. I wouldn't hesitate to work with them in the future. | Read Full Review
    3/15/2023 12:00:00 AM | Google
  • ★★★★★ Denise Herker
    The staff was very unorganized, not great at communicating or customer service. I will look for another alternative for the future. | Read Full Review
    3/13/2023 12:00:00 AM | Google
  • ★★★★★ Mohamed Naseer
    Love the crew here. ?? Love the Springer effects... a sprinkling of honesty and professionalism- always | Read Full Review
    3/12/2023 12:00:00 AM | Google
  • ★★★★★ Peter Herrick
    The rideshare option was vital to my scheduling the visit as we currently have only 1 car in our household. The work was completed within a short few hours. | Read Full Review
    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Gil Cosnett
    | Read Full Review
    3/6/2023 12:00:00 AM | Google
  • ★★★★★ Ashwary Bhatt
    | Read Full Review
    3/3/2023 12:00:00 AM | Google
  • ★★★★★ Alan DeCecco
    Kherson Springer was my contact and he was terrific, excellent service and follow through. Tom DiTonno also took the time to check and see if my experience was pleasurable. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Eddie Ruiz
    Rep was forthright with information. | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Christine Blazar
    Communication from the service representative was incredibly poor. My car was in for 2 days for something that was pretty straightforward. It is incredibly aggravating to have to give up a vehicle for an entire day (or more in this visit) for minor issues or regular maintenance. The work itself is performed to our expectations, but t | Read Full Review
    3/2/2023 12:00:00 AM | Google
  • ★★★★★ Glenda Anglero
    I would rate my a experience a 10 star ?? thanks to Mat's exceptionally great customer service not only did I receive a warm welcome but was offered a Lyft ride after getting caught in the rain while my car was getting serviced. Upon arrival I mentioned I had a coupon for the service requested and my coupon was applied without hassle. | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ marcy johanson
    Wow. Great to be greeted immediately upon walking in and then directed on what to do and where to go. My car was done in less time than expected. Also loved being near a quick and healthy restaurant too. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Michelle Banfe
    Matthew was very helpful from the moment I checked the vehicle in and through the process | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Derek Thomas
    My service advisor Mr Kern was very professional and courteous. | Read Full Review
    2/28/2023 12:00:00 AM | Google
  • ★★★★★ Joanna Fitzsimmons
    | Read Full Review
    2/26/2023 12:00:00 AM | Google
  • ★★★★★ Dan Carlin
    Great buying experience. Bob Gale helped us reserve an ID4 and get qualified for the NJ EV rebate (sadly no longer available). Bob patiently answered lots of questions along the way and made the whole process enjoyable. Plus we love the car. Everyone at the dealership is friendly and quick to help. Highly recommend coming here for yo | Read Full Review
    2/25/2023 12:00:00 AM | Google
  • ★★★★★ Chris Miles
    | Read Full Review
    2/24/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Boston
    Great communication | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ Erika Gehringer
    | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ brett hollis
    Chris (sales rep) was just super nice Website was easy to navigate to view inventory. There was no typical “pushiness” | Read Full Review
    2/19/2023 12:00:00 AM | Google
  • ★★★★★ Hector Delvalle
    | Read Full Review
    2/15/2023 12:00:00 AM | Google
  • ★★★★★ Savion Harrison
    I had an issue only a dealer could take care of, and I would not hesitate to come back again. With multiple lights on from one issue their service staff diagnostic found the issue and corrected it even when it came back a second time after the first fix. Excellent work and a huge shout out to Khern! His hospitality knows no bounds! | Read Full Review
    2/12/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Wolff
    Easy to make appointment. Friendly staff. Nice waiting area. Took the amount of time I was told it would. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Becky Seidelmann
    | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ SC Lui
    | Read Full Review
    2/2/2023 12:00:00 AM | Google
  • ★★★★★ TeeBLe TieBindLash
    Top tier service! ???? | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ joseph delgado
    | Read Full Review
    1/30/2023 12:00:00 AM | Google
  • ★★★★★ M. Baker Brown
    Employees were very kind. | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Terry Page
    | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Jim C
    | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ Marko Kruska
    My advisor is Khern, very friendly, professional and knows what he is doing. Always answers and returns the calls within few hours. I highly recommend him as a advisor. I gave 4 stars because of the mechanical side, they have not been able to duplicate many of the problems I reported, in my opinion that is because car is still under | Read Full Review
    1/28/2023 12:00:00 AM | Google
  • ★★★★★ deanna martin
    Very good service, work was done in a timely matter | Read Full Review
    1/27/2023 12:00:00 AM | Google
  • ★★★★★ Trina Scalzo
    Let's start by saying some of the staff know how to be friendly and have good customer service. But the techs and the service writer are very very very far from friendly. They gave me nothing but the runaround. Can't get a rental with two kids just an Uber ride. You'd think they would like you to drive around in a rental car for the | Read Full Review
    1/26/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn James
    | Read Full Review
    1/25/2023 12:00:00 AM | Google
  • ★★★★★ Lindsay Makrinos
    Good communication in a timely manner. | Read Full Review
    1/24/2023 12:00:00 AM | Google
  • ★★★★★ Allison Apperson
    Khern from service was amazing. Never been to a dealership where they took so much time to get things right. Really helped us in a jam when we needed new (and hard to find) tires. Lovely people. | Read Full Review
    1/23/2023 12:00:00 AM | Google
  • ★★★★★ Lakshminarayan Balasubramaniam
    VW Service at Cherry Hill is always a smooth experience. Stephen was very helpful this time too. I’m glad I have a VW. | Read Full Review
    1/22/2023 12:00:00 AM | Google
  • ★★★★★ Colleen Maher
    The salesperson, Matthew Alpert at VW in CherryHill NJ demonstrated excellent customer service and did everything to address what we wanted in a car. He was kind, honest, knowledgeable and was so open to all our questions and phone calls. We love our new car, it's everything we wanted. In the future, when I need a new car, I will de | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Stan Lexow
    My service advisor, Khern Springer, was very professional and friendly. There should be more people in the service industry like Khern. I will definitely use Cherry Hill VW for my next service. | Read Full Review
    1/21/2023 12:00:00 AM | Google
  • ★★★★★ Robert Binder
    Easy to schedule appt and done when promised | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Vekram Singh
    | Read Full Review
    1/20/2023 12:00:00 AM | Google
  • ★★★★★ Dennis Cliggett
    | Read Full Review
    1/19/2023 12:00:00 AM | Google
  • ★★★★★ Johanna Loke
    Thank you for all your input and advice when servicing my car. | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Devin banks
    Great service, very helpful. Great communication | Read Full Review
    1/17/2023 12:00:00 AM | Google
  • ★★★★★ Steve Mann
    This was easily the best car buying experience I've ever had. Matthew Alpert was in constant communication with me throughout the order, production and delivery of our ID.4. He was very honest and straightforward, and did not try to upsell me on anything unnecessary. I brought my car for trade-in and he and his team were very transpa | Read Full Review
    1/16/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Rossi
    I worked closely with Vince DeCaro and Tom Ditonno both made the experience purchasing the 2023 Volkswagen Tiquan a fabulous experience for me. Both men went above and beyond to ensure that I was fully educated about the Tiquan and all that it has to offer. I am so happy with the experience of purchasing this vehicle from them. V | Read Full Review
    1/10/2023 12:00:00 AM | Google
  • ★★★★★ Lauren DeZutti
    Service consultant experience was fine. However, the individual that serviced my car left grease marks that stained the driver side door armrest. Very disappointing. | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Nichole Strykowsky
    I scheduled for my 10,000 mile factually required maintenance online. When I dropped my car off I accidentally checked everything off for maintenance. When they followed up the next day they did not clarify what would be done. They asked about an alignment and I said I did not think I needed that because I was having no issues and no | Read Full Review
    1/9/2023 12:00:00 AM | Google
  • ★★★★★ Anaiah El
    I never have a complaint when my car is serviced at Cherry Hill VW and what stood out to me during this visit was the assistance I received from service consultant, Khern, who was so pleasant and patient, answered any questions I had and was very attentive to my transportation scheduling needs. When I returned for my car he made sure | Read Full Review
    1/7/2023 12:00:00 AM | Google
  • ★★★★★ Bob McCool
    Purchased a 2023 Tiguan the day after Christmas...Matt the Salesperson was excellent...worked with me to get what I feel was a great deal...No high pressure sales tactics here..Would highly recommend purchasing a car from this dealer..Whole process was smooth and fast.. | Read Full Review
    12/31/2022 12:00:00 AM | Google
  • ★★★★★ Marthe Lumière
    I really appreciate the professionalism and the fact that they didn't make me wait for so long. I am glad to have my vehicle checked out. Hope my next visit will be the same. | Read Full Review
    12/30/2022 12:00:00 AM | Google
  • ★★★★★ Robert MacMillan
    1. Replacement part and repair took much longer than expected, and I was without a car when I needed one. 2. Reasons for this were varied. The supply chain, the Ukraine war, on and on. I think I heard every possible explanation there was, which suggests to me that the real answer was that there was no explanation. 3. Lack of communic | Read Full Review
    12/27/2022 12:00:00 AM | Google
  • ★★★★★ Shawna Cruz
    I originally had an appt scheduled for January 4th to get my 10K service done. Well I needed it done sooner due to going away for the holidays. I decided to walk in on Saturday and Steve the service advisor took great care of me. He told me to come back at a later time that day and they will get me right in. So when I came back they | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ James Sandringham
    I inquired about a loaner vehicle and was told none were available. I then arranged for a car rental at my expense. Later found out that the service department works with Enterprise, which may have given me a better rate. Nothing was said about the rental arrangement when I inquired about a loaner. | Read Full Review
    12/22/2022 12:00:00 AM | Google
  • ★★★★★ Michael Brown
    My vehicle was done for a week and I did not receive a call notifying me. | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Eli Steinman
    I bought my VW Alltrack from the Cherry Hill dealership in May of 2019. I made my appointment to have my oil changed, tires rotated, and tire pressure recall for 11:15 A.M on Thursday 12/15. When I made the appointment, I was told that it would not take long so I let them know that I would drop my car off and would stay in the area s | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Lauren Evers
    This was the best dealership we have used. The process was quick and easy. Would highly recommend. | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ Alex Luu
    Excellent service. Highly recommended! | Read Full Review
    12/13/2022 12:00:00 AM | Google
  • ★★★★★ Erika Shaw
    | Read Full Review
    12/12/2022 12:00:00 AM | Google
  • ★★★★★ MARK OWEN
    average | Read Full Review
    12/7/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Patterson
    This dealership repaired my 2021 atlas transmission a few months ago. The car was only driven a few miles since. They forgot to tighten the bolts to the drive shaft during their repair. The drive line came loose from the car, causing significant damage. Volkswagen customer service tells me that warranty on the car is no longer va | Read Full Review
    12/5/2022 12:00:00 AM | Google
  • ★★★★★ W Saun
    The Cherry Hill Imports is one of the worst experiences I have had at a car dealership. Terrible customer service, once you buy the car from them they don't follow up. I left a voicemail with Vince the sales manager and he has not return my call. I talked Chris today and he said Vince was in the office today and Vince will call m | Read Full Review
    12/3/2022 12:00:00 AM | Google
  • ★★★★★ Michael Mckarry
    I did appreciate getting an appointment the day I called for the following week. That was the most exciting part of this whole situation, but it was a total waste of time for me and cost me unnecessary arrangements and money. The fact that professionals did not communicate the status of my vehicle after requesting for information. Ev | Read Full Review
    12/2/2022 12:00:00 AM | Google
  • ★★★★★ Tony Watson
    | Read Full Review
    11/30/2022 12:00:00 AM | Google
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