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Cherry Hill Volkswagen

★★★★★(93)read reviews

1100 Haddonfield Rd, Cherry Hill, NJ 08002

(856) 324-3399 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 9:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ felipe giraldo
Wish I can share good things but unfortunately I got my 2024 Tiguan SeR line and the info-net screen doesn’t work .. I don’t have access to music, gps, lights ambiance and many other features….Been in service department x3 times still not answer… they don’t care about the customer or service level .. you reach out to Volkswagen numb | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Bradley Sadeghpour
Tyson at cherry hill Volkswagen was great. He was professional, prompt and didn’t waste my time. I really appreciate how thorough and no nonsense he was. They were considerate of my time and got me into the vw that fit my needs. Thank you. | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Wyndle Darby
Purchased a 2024 Atlas Cross Sport Tyson was great, he help me get the car that my wife fell in love with. Being that this is the our first Volkswagen, we will definitely do business in the near future. Thank you Tyson! Thank you Volkswagen! | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Susan Herold
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7/1/2024 12:00:00 AM | Google
★★★★★ Marcelo y Maria Negro
The Cherry Hill dealership is excellent. I've bought two cars with them. -- The problem is that if you buy a car here, you will have to deal with VW Credit. Both my cars are financed with VW Credit and it's hard to convey just how incompetent VW Credit is. Their customer service is awful. I've spoken to several CSR's and I've gotten | Read Full Review
6/28/2024 12:00:00 AM | Google
★★★★★ Michele Fitz Coeyman
My husband and I just bought an Atlas Cross Sport from this dealership and had nothing short of a great experience. Dylan in sales was very friendly, knowledgeable, and easy to work with. Eddy from finance took the time to go through all our options with us and made sure we were happy with the deal we got. He was a pleasure to work w | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Alexander Whit
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5/26/2024 12:00:00 AM | Google
★★★★★ Orlando Fields
Quick turnover on the vehicle. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Lorraine Parker
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5/18/2024 12:00:00 AM | Google
★★★★★ Dennis Foley
5 stars. Solid job. The manager explained everything and the work was solid. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Rafael Alvarez Febo
Your staff was flexible and accommodated my need for transportation while my car was being repaired. | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Steve Kuzma
My car needs a service that the service center is not certified to do. If you’re going to be a Volkswagen service center, I would expect that there would be someone to do any repair on a Volkswagen. | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Wayne Carey
The process was very efficient from dropping my car off until service was completed | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Alicia Warren
Everyone is polite and helpful. When I have concerns, they are ready to hear me out and help me so we understand what is going on with my car. | Read Full Review
5/9/2024 12:00:00 AM | Google
★★★★★ Erica Torres
Tyson did a great job. Highly recommend him. He was organized and efficient. He helped me get my dream car. | Read Full Review
5/2/2024 12:00:00 AM | Google
★★★★★ Tom Quinn
Great experience | Read Full Review
4/25/2024 12:00:00 AM | Google
★★★★★ Albert Lutner
Tyson did an excellent job following up with me and patiently answering my questions and concerns. The deal he offered was very reasonable and fit our budget. I would recommend him to my friends and family. | Read Full Review
4/23/2024 12:00:00 AM | Google
★★★★★ Darianna Rosado
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4/21/2024 12:00:00 AM | Google
★★★★★ Valerie Barnes
Greeted upon entering dealership very nice, Valay young man was courteous, Service Representative efficient and got my vehicle serviced and returned to us in an expectable amount of time. Very monotone but courteous. | Read Full Review
4/18/2024 12:00:00 AM | Google
★★★★★ Barb Parsons
$3300. And car won’t pass inspection. They put 3,000 extra miles on the carfax. I’ve called several times and all I receive is rudeness and they seem so confused about there auto mechanic business. What a disgrace. Don’t do it! | Read Full Review
4/17/2024 12:00:00 AM | Google
★★★★★ Lynn Smith
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4/10/2024 12:00:00 AM | Google
★★★★★ Lauren Sheppard
Purchased a CPO atlas and two days later the airbags deployed due to a faulty sensor, my car has been in the service center since January 2nd no closer to a resolution. In the interim, I have had multiple loaner cars that mailfunction their response is “rodent damage” which they claim u am responsible for. I’ve been trying to get any | Read Full Review
4/10/2024 12:00:00 AM | Google
★★★★★ Elsica González
Absolutely, best salesperson experience I have had. Dylan Bono exceeded my expectations and was unlike any salesperson I have dealt with. He provided excellent customer service, attention to details and accommodating needs of us as buyers. | Read Full Review
4/6/2024 12:00:00 AM | Google
★★★★★ Wayne Morgan
Fantastic team who were able to help me with everything I needed. Having a quick turnaround when collecting my car also added to what was a great experience. | Read Full Review
4/4/2024 12:00:00 AM | Google
★★★★★ eric silva
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4/4/2024 12:00:00 AM | Google
★★★★★ Barbara Collik
Easy to deal with, no hard sell. | Read Full Review
4/3/2024 12:00:00 AM | Google
★★★★★ Janie Prescott
Excellent services from staff!! | Read Full Review
3/25/2024 12:00:00 AM | Google
★★★★★ Barbara Kolb
We have been very pleased with our Macan purchase experience at Porsche Cherry Hill. Tom, George and Marc were super helpful, respectful and friendly throughout the process. There is no substitute for this team when it comes to ordering a new Porsche. | Read Full Review
3/22/2024 12:00:00 AM | DealerRater
★★★★★ Daniel Venafro
Cherry hill VW has served my family and I for a very long time. Finally today I was able to purchase my first vehicle. Big shout out and thank you to Dylan and the rest of the team. Highly recommend it to anyone looking for an easy process. | Read Full Review
3/20/2024 12:00:00 AM | Google
★★★★★ Bernie Pisarcik
Love this VW dealer! Great people! | Read Full Review
3/16/2024 12:00:00 AM | Google
★★★★★ Linda Hoffman
Very professional. From the service advisor, to the lot attendant, to the service department. | Read Full Review
3/15/2024 12:00:00 AM | Google
★★★★★ Irene jubilee
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3/12/2024 12:00:00 AM | Google
★★★★★ Irene jubilee
I had an excellent experience at Cherry Hill VW. | Read Full Review
3/11/2024 12:00:00 AM | Google
★★★★★ J. BROWN
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3/6/2024 12:00:00 AM | Google
★★★★★ Linda Youse
Jared was excellent and made my experience at the dealership very comfortable and informative. | Read Full Review
3/5/2024 12:00:00 AM | Google
★★★★★ Erin Copus
Stephen at the front desk was very pleasant and helpful and made the experience easy. Would recommend to a friend to use this service location. | Read Full Review
3/5/2024 12:00:00 AM | Google
★★★★★ Rebecca Appleyard
The staff at VW was very friendly and welcoming. They set up a Lyft for me to return to my house while they worked on my car and ordered a return car once it was done! The whole process was so easy. | Read Full Review
2/25/2024 12:00:00 AM | Google
★★★★★ Val Bolletino
In and out. Very friendly staff too. | Read Full Review
2/23/2024 12:00:00 AM | Google
★★★★★ Raymond Kauffman
I did not feel pressured during the purchase. Salesman was polite and considerate. | Read Full Review
2/19/2024 12:00:00 AM | Google
★★★★★ Dana Kemner
I have owned a 2024 VW Atlas for exactly 58 days. I have only had the car in my possession for 21 of those days, because it has been in the shop for the remainder of those days. I received very little updates from the service department during this time until I reached out to customer care. I reached out the GM for help, who calle | Read Full Review
2/16/2024 12:00:00 AM | Google
★★★★★ Bob West
Tyson Coty was amazing to work with. Patiently answered every question, worked hard to get is a deal we felt good about, and never once pressured us to make a decision. He is the best! | Read Full Review
2/13/2024 12:00:00 AM | Google
★★★★★ djaj aiden
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2/12/2024 12:00:00 AM | Google
★★★★★ Raffaele Avellino
Khern, the VW Customer Service Rep at Cherry Hill VW is top notch!! He makes car repairs easy for me, because I have an older model Jetta TDI. When it comes to ordering parts or checking for warranties, he is spot-on! Last week I got a flat on a new tire. He researched my Warranty and I was covered for a new tire with only mounting, | Read Full Review
2/11/2024 12:00:00 AM | Google
★★★★★ Daniel Winter
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2/1/2024 12:00:00 AM | Google
★★★★★ Michael Knauer
Steven Harbold deserves a raise | Read Full Review
1/30/2024 12:00:00 AM | Google
★★★★★ Dena DeLuca
Matt Alpert went above and beyond to make my Atlas purchase seamless! Thank you! | Read Full Review
1/29/2024 12:00:00 AM | Google
★★★★★ caitlin derry
Just bought a new Tiguan with the help of Matthew! He was so helpful and detailed and helped me get the perfect car. I was on a time crunch and he made it happen- from start to finish the process took less than 2 hours! Highly recommend him and the entire staff for your next car purchase :) | Read Full Review
1/28/2024 12:00:00 AM | Google
★★★★★ Rich Freedman
Easy to book and Stephen is extremely knowledgeable and helpful, glad he is there. He helped me out with my old car, and now my new one. | Read Full Review
1/28/2024 12:00:00 AM | Google
★★★★★ Joseph Priore
I chose the rating based on interaction with my service associate Kharn, he kept me informed, explained everything needed and done and was available when I called for updates | Read Full Review
1/20/2024 12:00:00 AM | Google
★★★★★ Andrea Storey
assisted with every part of the EV car learning experience.. | Read Full Review
1/13/2024 12:00:00 AM | Google
★★★★★ Samuel Resnick
Stephen and Tyler took the time to listen to my concerns and address them appropriately. In addition, the basic service work I requested was completed without issue and I received my Jetta back within a timely fashion. Although dealerships don't have the greatest reputation, I would encourage others to give these folks a chance to | Read Full Review
12/23/2023 12:00:00 AM | Google
★★★★★ Colby Tuff
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12/22/2023 12:00:00 AM | Google
★★★★★ Karen Hawthorne
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12/14/2023 12:00:00 AM | Google
★★★★★ Julia Drummond
Just leased my second car with VW. Matt is always very helpful and keeps the sale short and sweet. Highly recommend | Read Full Review
12/12/2023 12:00:00 AM | Google
★★★★★ Brenda Ramos
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12/7/2023 12:00:00 AM | Google
★★★★★ Matthew Foley
Process was smooth and everyone was very polite, helpful, and attentive. | Read Full Review
11/30/2023 12:00:00 AM | Google
★★★★★ Keith Somers
Great staff and experience all around. Love our new Tiguan. Big thanks to Pete, Tyson and Jared. Good teamwork. | Read Full Review
11/27/2023 12:00:00 AM | Google
★★★★★ Brian Winget
Everything went as smoothly as I could have hoped for. | Read Full Review
11/25/2023 12:00:00 AM | Google
★★★★★ Dave Shepherd
What a great experience I had with Tom purchasing a new vehicle for my father, he was very patient and answered all our questions. | Read Full Review
11/25/2023 12:00:00 AM | Google
★★★★★ michael nagao
The service was good and there were no surprises. Very courteous and professional service. | Read Full Review
11/23/2023 12:00:00 AM | Google
★★★★★ Sheila Cordova
This place never disappoints. They’re just the best place for VW service. | Read Full Review
11/20/2023 12:00:00 AM | Google
★★★★★ Nik O
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11/19/2023 12:00:00 AM | Google
★★★★★ Sheila Cordova
This place never disappoints. They just the best place for VW service. | Read Full Review
11/18/2023 12:00:00 AM | Google
★★★★★ nay mobley
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11/10/2023 12:00:00 AM | Google
★★★★★ Susan Gdovin
Sales and finance were both knowledgeable and courteous. It was an overall positive experience. | Read Full Review
11/9/2023 12:00:00 AM | Google
★★★★★ Jeff Harbold
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11/9/2023 12:00:00 AM | Google
★★★★★ Bebe Telfair
Customer service is outstanding. | Read Full Review
11/9/2023 12:00:00 AM | Google
★★★★★ Danny Barrickman
Courteous, professional, and thorough work from the VW shop! | Read Full Review
11/4/2023 12:00:00 AM | Google
★★★★★ tyler libstag
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11/3/2023 12:00:00 AM | Google
★★★★★ Tihesha Wilson
They were very kind, knowledgeable and helpful. They Were thorough and took very good care of my service needs. | Read Full Review
11/1/2023 12:00:00 AM | Google
★★★★★ Jenna Hodge
Thank you for everything! Matt and Vince were great, I am very happy with my brand new Atlas! | Read Full Review
10/31/2023 12:00:00 AM | Google
★★★★★ Bonkosi Horn
Khern went above and beyond to ensure that my problems were solved and accommodated my needs for my loaner vehicle with a smile. | Read Full Review
10/31/2023 12:00:00 AM | Google
★★★★★ michelle so
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10/31/2023 12:00:00 AM | Google
★★★★★ LEAP Academy Charter School
My Advisor Khern Springer, was great he always pleasant, knowledgeable and helpful. | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Maya Stephens
I was able to drop my car off, spend some time in the area & pick my car back up with no wait. Steven always takes care of me when i get my service here and he is always very kind to me. The young man doing valet was very nice too. | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Chibuike Akano
I was charged double the price for just an oil no change, I was charged $206 for it. Please something has to be done, Thank you | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Rebecca Finlan
Everything was very smooth. I was surprised that wheel rotation was not included as part of the maintenance warranty. | Read Full Review
10/26/2023 12:00:00 AM | Google
★★★★★ Linda Harris
Khern Springer: Cherry Hill Volkswagen Service Consultant My electric Volkswagen ID.4 was disabled for several days in a shopping center parking lot. Three days and five tow trucks later I met Khern Springer at VW service. Khern coordinated the towing of the vehicle and alternate transportation for me during the repair process. He ke | Read Full Review
10/24/2023 12:00:00 AM | Google
★★★★★ teimen lopez
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10/16/2023 12:00:00 AM | Google
★★★★★ Earle Seneres
My service advisor, Khern Springer, is very professional, friendly, and informative. | Read Full Review
10/13/2023 12:00:00 AM | Google
★★★★★ Valerie Rauch
Great experience. Fast and efficient. | Read Full Review
10/10/2023 12:00:00 AM | Google
★★★★★ Jonathan Zeppetelli
Quick and thorough service. | Read Full Review
10/10/2023 12:00:00 AM | Google
★★★★★ Porsche Lover
Cherryhill Imports Worst Company!!! Was taken advantage and tried to pay cash or check and was asked to do Audi Finaincial so they could make $900.00 i came home loged in and hit payoff and it cost me $97.00 eztra dollars in 5 days they asked me to waith 45 days this would have wasted a lot more of our money. Do not deal with them ov | Read Full Review
10/9/2023 12:00:00 AM | DealerRater
★★★★★ Seldom Seen
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10/5/2023 12:00:00 AM | Google
★★★★★ Joseph Tortora
The only thing that would make it better is if the car back freshly washed! lol | Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ mohammad alatmah
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10/1/2023 12:00:00 AM | Google
★★★★★ Nadya H
Matt Shanely has gone above and beyond in being helpful and accommodating with me. He has made my experiences with getting my Jetta serviced very smooth, and I feel comfortable knowing that my car is in good hands. Matt thoroughly explains everything that is going on as it is happening, and I appreciate getting regular updates explai | Read Full Review
9/28/2023 12:00:00 AM | Google
★★★★★ Angela Brown
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9/27/2023 12:00:00 AM | Google
★★★★★ Laura Skeele
Excellent communication and I appreciate that I wasn’t pressured into anything I wasn’t comfortable with. | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ Jenn Mangan
Cherry Hill VW was absolutely amazing!! I hate the process of buying a car, but these guys are awesome!! Specifically Matt Alpert. I would definitely buy a car from him again in the future. I bought the Taos!! The knowledge of the cars and his patience was outstanding!! VW you have an amazing employee!!! | Read Full Review
9/25/2023 12:00:00 AM | Google
★★★★★ William Rogers
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9/24/2023 12:00:00 AM | Google
★★★★★ Sked
The guy I worked with was great. Very chill and straight to the point. ???? | Read Full Review
9/24/2023 12:00:00 AM | Google
★★★★★ Maliah K
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9/21/2023 12:00:00 AM | Google

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