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Douglas Volkswagen of Summit

Douglas Volkswagen of Summit

★★★★★(117)read reviews
491 Morris Ave, Summit, NJ 07901
(908) 897-0387 Ask About Our Service Specials!
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Service Offers

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    $119.95 Oil and Filter Service*Click Here for Details
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    $29.95 Off Summer Service Special*Click Here for Details
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    $7.50 Off Front Wiper Blade Replacement*Click Here for Details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    $22.50 Off Genuine VW Battery and Installation*Click Here for Details
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    $32.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $27.50 Off Set of Four Tires*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ michael s
    Compassionate caring people selling everything from a family automobile to a fun sports car either EV's or gasoline engines. Family owned pride service in a smile always accommodating to come in and check your rate of credit and put you in a new car right away. Credit paperwork was made seamless and efficient to put you in a price br | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ Gui Ramos
    I had a great experience with David T. Suchocki. Very friendly and honest salesman, which can be hard to find sometimes! I got there a bit on the late side because of work, and he was very helpful, taking his time, even though his shift for the day was technically already done. Still didn't feel rushed, and explained everything prope | Read Full Review
    8/24/2026 12:00:00 AM | Google
  • ★★★★★ Kelley Ortiz
    I had the most amazing experience working with Irene at Douglas. Crazy that we had so much in common as well. She was utterly professional, informative and super friendly. She made sure I left with the vehicle I dreamed of (Infiniti QX60 Autograph edition). No pushy sales and most of the paperwork was done online so I didn't have to | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Dinesh Karuppasamy
    Predatory Warranty Sales, Incompetent Service, and $1,050 Wasted on a Unfixed Car ?DO NOT buy an extended warranty from Douglass Volkswagen, and DO NOT trust their service department. ?The sales team is phenomenal at talking you into expensive extended warranties with big promises that "anything goes wrong, just bring it back and we' | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Wurst
    Had a great experience and Roger was the most genuine car salesman I've ever dealt with. He heard me out and made it work and I'm so appreciative. My son was so happy with the car too (was for him) that it made it even better! | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Letty Gonz
    Horrible service. Sold a car with engine issues after I expressed the trouble I had with my last vehicle. Don't recommend AT ALL. Really only care about the sale and their commission not the customer! Biggest liar was Brian in service. | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Keerthan K
    I want to thank Vlad for his excellent customer service. Although I didn't end up buying a car, he was very professional, helpful, and respectful throughout the entire process. He took the time to answer all my questions and made the experience easy and comfortable. I truly appreciate his great attitude and outstanding service. I hig | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Wykerria Campbell
    I would first like to acknowledge that I do not know the cashier's name, but she is the older woman who handles the loaner vehicle keys and paperwork. Unfortunately, I have had several negative interactions with her. The first incident occurred when I received a loaner vehicle. I signed the paperwork because I was unaware that I wa | Read Full Review
    7/19/2026 12:00:00 AM | Google
  • ★★★★★ Speeding Ticket
    Great service experience for our VW! I appreciate Daniel's communication for what needs to be done and updates. | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Andy Heath (AndyinNYC)
    Best experience I've ever had leasing a car. Responsive to my initial emails, worked with me on the deal, in and out in an hour, including a test drive. No hard selling of extras. Our salesperson Vlad was super helpful and efficient throughout it all. See, it can be a good experience …..! | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Richard Nichols II
    I had an exceptional experience purchasing my 2026 Tiguan at Douglas Volkswagen of Summit, entirely thanks to Isaac Burton. From the moment I walked in, Isaac demonstrated absolute professionalism and deep product knowledge. He kept the entire process highly streamlined, efficient, and transparent with zero pressure or typical dealer | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Yochum
    This place treats you like family. Vlad is the best. Extremely responsive, honest, knowledgeable and reliable. I have been getting my family vehicles from here for the past 6 years and haven't gone anywhere else. | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Cris
    We recently purchased a 2026 VW Jetta from Douglas Volkswagen, and the experience exceeded our expectations from start to finish. Our salesperson, Irene, was wonderful to work with. Her honesty, professionalism, and genuine approach made the process straightforward, comfortable, and pressure-free. She answered our questions, kept us | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ LisaMarie Crisostomo
    We recently purchased a new 2025 Atlas Cross Sport, and we couldn't be happier! Irene made the entire process smooth, easy, and stress-free from start to finish. Her professionalism, attention to detail, and genuine care for her customers are the reasons we continue to come back year after year. We have been her customer since 2018! | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ Judith Mueller
    We had an outstanding experience leasing our new Volkswagen Tiguan, and we cannot recommend Andrew highly enough! From the very beginning, Andrew was incredibly attentive, knowledgeable, and genuinely committed to making the entire process as smooth and stress-free as possible. He went above and beyond in every way, including persona | Read Full Review
    7/6/2026 12:00:00 AM | Google
  • ★★★★★ bill buteau
    | Read Full Review
    7/5/2026 12:00:00 AM | Google
  • ★★★★★ Derian Banzhaf
    I have been coming to this dealership for over 10 years at this point. Vlad is an absolute gem and a pleasure to work with. He's a car salesman for people who don't like car salesmen. Just overall a great experience and would recommend this dealership (and Volkswagen vehicles) to anyone! Just signed my 4th lease with them and have pu | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Megan
    We've leased our last three VW Tiguans through Vlad, and we wouldn't go to anyone else! He always makes the entire process smooth, easy, and completely stress-free. He's honest, knowledgeable, and truly goes above and beyond to make sure everything is taken care of. If you're looking for a hassle-free car-buying experience, I highly | Read Full Review
    6/28/2026 12:00:00 AM | Google
  • ★★★★★ Marilyn Torres
    Working with Vlad was a smooth transition. Very happy with my lease. | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Erin Guarneri
    Vlad is amazing and I can't recommend him enough! He was so quick with the entire process, never rushed me or felt pushy, and in the end made the experience so great! I'll only buy cars from him! | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Handwerker
    Thank you Vlad! | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ jdbaes
    Always top notch service. | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Ciara Poalillo
    I recently purchased an Atlas from Douglas Volkswagen and had an excellent experience. A big thank you to Diana for connecting me with Vlad, who helped me throughout the entire process. Communication was clear and straightforward. He gave me the best price, answered all my questions, and worked quickly to get the deal done without an | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Bill Martin
    My wife and I recently leased two more vehicles with Douglas VW. Vlad was once again extremely helpful, fair, and informative. We cannot say enough great things about him and the service he has given us for many years now. | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Catherine McCarthy
    Just leased our new VW from Douglas VW Summit! Excellent experience! Vlad, our VW salesman/rep was very professional, knowledgeable and courteous. He guided us through the experience in a careful and considerate manner, allowing us to view all options in a thoughtful way without sales pitches or pressure. It was a pleasure! Very plea | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Milena T. Caraballo
    | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Paula Agulla
    Brought my car in last week to get serviced. I was lucky enough to have Danny Cruz as our rep. He is extremely attentive to detail and went above and beyond to address my concerns. Can't recommend enough! | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Lospinoso
    I had a great experience working with Vlad when leasing my new Volkswagen Tiguan. He was patient throughout the entire process, answered all of my questions, and was always straightforward and honest. What I appreciated most was that he never felt like a typical car salesman, there was no pressure, just helpful guidance and transpare | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Gordon Robertson
    Sorry I deleted last post. I still haven't had any positive interactions with anyone. I still waiting for a respons . I keep all posted. | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Ulloa
    Thumps up for Michael and Louis for helping us with the buying process for my son's first car, thank you for being so nice and patient, Louis thank you for working out the numbers in our favor. Thank you for making this Memorial day so memorable for our family! | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Wall
    Auto body service was fabulous! All employees are great...would not go anywhere else!!! | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Dayna Brill
    Vlad made my experience so effortless and it was wonderful working with him. I would recommend anyone to him. | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Flip Peters
    I’m a long time Douglas customer, so when I needed to buy another car I went to back to Douglas. Vlad found the perfect car for me, as he had done when I bought my last car. Totally smooth transaction from picking the car right through getting a great financing deal. Their service department is also A1. Very highly recommended dealer | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ JEAN ST.FORT
    Thank you Isaac for making my VW purchase as smooth as possible! | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Ivan Enrique Castillo
    I am extremely satisfied with this dealership and its finance department. The manager, Mr. Roger, invited me to choose the car I preferred; he listened to my story and told me, "You deserve a chance at credit." The very next day, he asked me, "Which one do you want?"—and it took only 30 minutes to secure the approval. Both he and his | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Owen Faecher
    Douglas VW Body shop is the best. They are super knowledgable, friendly, and patient. Michael and Robbie are truly miracle workers in how they handled my VW. Can't thank them enough for all their help and support! | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Tom Hoffman
    I’m a 2018 Atlas owner who moved to the area from across the country a few years ago and needed to find a new local VW service center. Nailed it with Douglas who keeps my Altlas in tip top shape. Shout out to Marvin, the service manager who always helps me with any necessary service plans and deals. I never feel pressured to service | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Alberto Vargas
    I had an excellent experience working with Vlad Voskoboynikov, Certified Master Sales Consultant. From start to finish, he was extremely professional, attentive, and efficient. Vlad really listened to what I was looking for and didn’t waste any time. There was absolutely no pressure throughout the process, which made the experience | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Max Pearlstein
    Ask for Vlad, extremely pleasant experience and easy to work with. | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Dale
    My husband and I had a wonderful experience. Armand was extremely knowledgeable, helpful, and patient throughout the entire process. He never made us feel pressured and took the time to answer all of our questions. He was courteous, friendly, and professional, which made the experience smooth and enjoyable from start to finish. Highl | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ George de Chadarevian
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Everett
    My service representative, Bryan, was awesome!!! I called to the service department that morning, and he was able to address my service concern the very same day. He was very kind, and honest. I am looking forward to doing business with him at Douglas Volkswagen again. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Alpizar
    I was greeted by Vlad and the Douglas team with an awesome attitude, smile and more importantly treated like family almost , from the sale of the Golf to the final paper work , I’m super excited and happy to have the Golf and again I thank Vlad and the team for their efforts, and more over their attention to detail!!! Thank you guys | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ John P Robertson
    Excellent experience here. No hassles, no surprises, no pressure or shenanigans. My salesman Vlad was great: friendly, professional, and knowledgeable. Everything was smooth and easy. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ John Smith
    Couldn’t have asked for a a better simpler experience at Douglas VW. We are new to the US so spoke to a fair few manufactures but we had to to with Douglas. Vlad is standout. Cannot recommend him highly enough. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Wipfli
    „Great experience at VW Garage Douglas in Summit, NJ! Our lease was ending and they got us in same-day. Within hours we had picked our new car, signed all the paperwork, and drove off the lot. Thank you Vlad for being so flexible and helpful!“???????????????? | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Marques Wall
    I had a great experience at Douglas Volkswagen. Danny is an excellent service rep. He went above and beyond to accommodate my repair. I highly recommend. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Jaro Malatak
    I had to bring my ID4 for SW update, even though they could not push software thru (not their fault), they re-set module and OTA update went thru next day, courtesy drive home after dropping the car at service dept and free car wash when picking up all in same day. Knowledgeable and pleasant people to deal with. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Alex Rubanov
    Vlad is awesome - everything is to the point and easy. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Leyda Burgos
    First time purchasing a new car and the experience couldn’t have gone better. Vlad was amazing and extremely helpful. I’ve always been intimidated to go to a dealership by myself, but he made the process go smoothly. I recommended him to all of my family and friends! | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Ann
    This is now my second car with this dealership and I am very happy with them!! The service department is always exceptional to work with. I just recently leased my second car and Vlad made the entire process seamless. He was truly wonderful and explained everything thoroughly. I would highly recommend giving them an opportunity to he | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Paulo Soares
    Best VW dealer in NJ. Manny thanks to Danny for being a great adviser and communicator. As always, repair was done right the first time. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Garcia
    Great experience at Douglas and with Vlad. I went in on a whim one day and he was very helpful and not pushy at all. 2 days later I went back and left with a new car in 2 hours, which had never happened that fast before! So quick and efficient, I already referred a friend here and haven’t even had the car a month. Thanks again Vlad : | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Cecere
    Fantastic experience! Friendly, professional staff made buying my car easy and stress-free. Highly recommend this dealership! Thank you to Chet & Andrew. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Beatrice Johnson
    David was awesome. He truly took his time and run every scenario with my daughter about purchasing or leasing a new vehicle. I am very happy and truly appreciate all his help and honesty. Thank you so much for taking care of her and treating her as person and not a dollar sign. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Brianna Combs
    I would like to express my deepest gratitude to David and the rest of the finance team. He made a way out of no way when I thought I would not be able to pull off the lot in my dream car. He was upfront and honest from the first time I met him and he guided me each step of the way. He’s now part of the Johnson/Combs family and we loo | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Roderick Betancourth
    This is my second time visiting DOUGLAS WOLKSWAGEN, and the service is excellent! They really make life easier! While you enjoy a coffee, hot chocolate, or snacks, you can check on the status of your service and receive a detailed video of the entire process! Awesome! There are no hidden fees or tricks there! @Marvin Ma and @Kim are | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Cassese Groser
    Overall great experience! Worked with Vlad and he was honest, helpful and quick. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Eva Palma
    This is the 2nd Volkswagen I buy from Douglas VW in Summit. It’s also the 2nd time I work with Vlad, he was highly recommended to me. Vlad was very friendly, professional and patient with me he took his time to answer all my questions and concerns was able to find the exact Atlas I was looking for. Very happy with my experience at | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ eva Palma
    This is the 2nd Volkswagen I buy from Douglas VW in Summit. It’s also the 2nd time I work with Vlad, he was highly recommended to me. Vlad was very friendly, professional and patient with me he took his time to answer all my questions and concerns was able to find the exact Atlas I was looking for. Very happy with my experience at | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Mark Tolsma
    Thank you Vlad for a smooth experience. Great dealership, seemless. Thanks again! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ JOSE CAVIELES
    I feel very satisfied with | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Chardonnay Cunningham
    Flow was very unprofessional promised me car had me waiting 2 days knowing I did not get an approval then sent me a sassy text when All I did was ask what was the hold up … God bless when one door close another always open | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Patrick Valeo
    I bought a 2024 VW Taos for my daughter 23 months ago. I’ve had other issues before today when the car was completely dead an hour after my daughter came home. Nothing was left on and the headlights and tail lights were randomly slightly flashing, not full strength. I tried to start the car and it was completely dead. So I then ha | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Denis Urusov
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Kate Moon
    Just leased our 3rd car with Vlad! Sales snd service department are all great! Dealership is conveniently located in Summit! Will be back for a 4th lease in the fall. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Leena Alejandro
    Vlad was the most pleasurable sales man to work with! He looked out for me , put me in my dream car & was so caring ! Definitely knowledgeable , he knew these cars inside out ! Thank you so much vlad for making this experience one I’ll never forget ! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Babcock
    Excellent, customer-focused service department, friendly and responsive staff. One couldn't ask for a better service advisor than Brian Ardente. Thanks, Brian! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Lechell Miller
    I do appreciate the dealership helping me get a car last minute while I was not expecting to have to get a car today under the circumstances. But I would say I heard the salesman Roger having a lot of side conversations about me in a negative way while doing business with them and I always reached out after few days after getting my | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Garcia garcia
    Incredible service! Fast, efficient, and hassle-free. Highly recommended. ?????" | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Corea
    Vlad, Mike, and Rich were incredibly helpful throughout the entire process. They took the time to walk me through every step, answer all of my questions, and make sure I fully understood my options before making a decision. They were patient, attentive, and never made me feel rushed or pushed for anything I didn't need. Even after ev | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Jean Lewis
    Picked up my 5th VW from Douglas Motors on February 21,2026. My 4th car with Vlad and it won’t be my last. Always professional, knowledgeable and friendly. I highly recommend seeing Vlad for a new car. I love my 2026 Taos. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Joan Garcia
    Vlad was fantastic as always! This is my 3rd lease at Douglas VW! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ S J
    Vlad, the sales person that helped us the first time we visited the dealership years ago was attentive, professional and able to answer the questions that gave us the confidence to lease a car there. We have come back to lease again several times and he has guided us through the process successfully. We appreciate he being a people's | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Lindsey Mather
    So nice and helped with my sun shades! | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Knightly
    Dave's knowledge about not only VWs but other brands in the same class was incredible, as was his ability to talk thru those differences with a lay person. We were looking for a used Tiguan - and Douglas Motors had many options to consider. The notorious "used car sales" experience was not what we had with Dave - he was very professi | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ louis diak
    Amazing service and great people at Douglas. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Ashley
    | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Domingo Fermin
    I had a great experience purchasing my 2022 Volkswagen Atlas at Douglas Volkswagen. I want to especially recognize Vlad for his outstanding service throughout the entire process. From the beginning, Vlad was professional, friendly, and very attentive. He took the time to answer all my questions (and believe, I did many ).and explain | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Rock
    Roger set me up to a great buying my car experience doing his best for me to get approved and insured as quick as possible. If you need a car that's the guy to talk to! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Ashley G
    Vlad was amazing to work with throughout my Volkswagen Atlas Cross Sport lease. He was transparent, extremely patient, and knowledgeable, making the entire process smooth and stress-free. He took the time to walk me through every detail, answered all of my questions, and made sure everything we discussed was clearly reflected in the | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Dave Kopec
    I came to Douglas the first time to have a small issue fixed in our Atlas (drive mode button stopped working). I was so impressed with the level of service that I started coming back for our regular service appointments even though it is a bit of a drive and not the closest VW dealership to us. I’ve worked with Marvin in the service | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ David Plaza
    I highly recommend this place they treat you like family and they try their hardest to get you approved in many ways even if your credit is not that well. Hey we even got pizza lol while waiting but overall this is a great place to lease a car or finance you won’t regret it . Lane and Roger thank you for everything from your two favo | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Byrd
    Purchased a 2025 VW Taos and I love it. Vlad made the process smooth and took the time to answer all of my questions. He really worked hard to make sure that I got a brand new car. I’ll definitely be back when I’m ready to do another trade in. Thanks again | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ atu local
    Brian is an excellent service advisor and is always helpful and knowledgeable AAA+++ | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Roberta Piket
    Thank you for your kindness, promptness and professionalism. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Riello
    Brian Ardente from the Douglas Service Department assisted me with repairs on a Jetta for my son, who is a new driver. I wanted to be absolutely sure the car was in perfect working condition, and Brian took care of everything from start to finish. His professionalism and attention to detail were outstanding. He clearly explained eac | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Kristina Rogan
    I had a great experience at the Douglas VW service center - Brian Ardente was amazing to work with. My tire unexpectedly blew out (on the turnpike). I showed up frazzled, as the shop was about to close, but Brian and some of the shop employees stayed late to install two new tires and get my car back to normal. I wasn't charged extra | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ James Henkes
    I've been coming to Douglas Motors for decades, and would highly recommend it. For the past 15 years I've been dealing with Vlad. He has put me in 5 different Vw's. He is an excellent salesman, with a great knowledge of his product. It's a pleasure dealing with ur service Dept too. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Donnelly
    Great sales and service departments. Always a great experience | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ iris citron
    We have bought all of our Volkswagens (and there have been many) from Douglas Motors in Summit, NJ because their attention to customer service is impeccable. Over the years, Brian in the service department has been assigned to us. You will never find anyone as dedicated to helping the customer better than he. We thank Douglas Moto | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Kristen D'Arcy
    This is my fourth Volkswagen purchase with Vlad at Douglas Volkswagen, and every experience has been nothing short of amazing! He is professional, knowledgeable, and genuinely cares about making sure I drive away happy. Vlad makes the car buying process smooth, easy, and even enjoyable. I wouldn’t go anywhere else—highly recommend wo | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Jacqueline Pedro
    I have leased or bought six cars from Douglas Volkswagen with Vlad. Not only is Vlad personable, transparent, and professional, he’s also a really nice guy. And I must say, I will miss having Dominic Romano as my service manager! Thank you to the entire Douglas VW team.They are always great! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Jutta Seeler
    Update— Dominic has retired but Daniel has taken his place and it is still a pleasure to buy and have our cars serviced here. Clean, friendly and efficient. 2 waiting rooms— I especially appreciate the quiet room! Service Department is very helpful. Daniel is a gem. All employees are courteous and knowledgeable. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ niko frascone
    Couldn't be happier with my experience here at Douglas Volkswagen. From the first interaction with the sales team, who was Vlad, I knew that I would be buying my car from them. Vlad was insanely patient with me, beyond helpful without being pushy, and was always eager to make the best deal that worked for ME and not the bottom dollar | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Weinberg
    All-around great experience leasing my first VW from Douglas Volks Wagon. Mike Tuzzo is a gem, and provided a simple and straight forward experience from start to finish. Nothing salesy or pressured and very accommodating. I've leased a car every 3 years for more than 20 and this by far was the best experience I've had. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Hank Swormstedt
    Douglas VW and Vlad are the best around! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Mario Batres
    Top-class service from Vlad. Just got my second lease with them and I have no complaints at all. The whole process was transparent and easy. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Joaquim Carreira
    | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Guarneri
    Brian and Cesar in the service dept were informative, responsive, and overall incredibly helpful in diagnosing and fixing my car's issues. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Ana Millan
    Great experience at Douglas Volkswagen. Thank you Vlad, for making it such a smooth, easy process!!! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ shelomi hohn
    I must've been back and forth 17 times and called about a series of questions and they haven't let me down yet. Appreciate you guys!! (15' Jetta) | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ z0mbie
    Picked up a new 2024 GTI from here and Vlad was my salesman. He did an awesome job arranging everything and getting us in and out extremely fast! Would definitely buy from Douglas again. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Dan Fishter
    Always a great experience with Vlad and the Douglas team! Long time customer and intend to keep coming back! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Mafalda Bernardo
    I am not one to complain about VW in Summit because I have never had an issue. However, I had my car serviced in August and was told my water pump was leaking and since it was still under warranty they were going to change it. I wasn't having issues before but I told them to go ahead and change it. They changed it and I have been hav | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Kelemet
    Douglas VW has the best sales and service departments! | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Paul Eilbacher
    Brian Ardente has been my service advisor for 5 years with my GTI. He is always friendly, knowledgeable and helpful in providing the best service option. He is the reason I get exceptional service at Douglas. | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Julie Curcio
    My husband and I had a great experience leasing our 2025 Atlas Cross Sport at Douglas Volkswagen Summit. From start to finish, the process was seamless, thanks to Vlad. He was professional, knowledgeable, and fair. He also has a great sense of humor that made the experience enjoyable. The team at VW Summit is trustworthy and effi | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ ANTONIO JOAQUIM Casaca Mira
    I real enjoy deal with, on special with Roger. Thank you to all | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ georgiana hart
    I have been dealing with Douglas Volkswagen for over 30 years The same manager, Marvin, has always been there available to assist me with whatever service I have needed. Thank you, Marvin, and the team of expert mechanics who are always at the ready | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Paul Flint
    Run! Do not buy a car here and certainly do not service your car here. I purchased a CPO car here that supposedly had new brakes, filters replaced, the differential service, and tires mounted/balanced per the RO supplied by the sales person. None of that was done. The brakes were aftermarket junk, not VW brand brakes, the filters wer | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Katherine Brown
    | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Mauricio Batlle
    I was recently looking for a car for my wife, and my sister recommended I reach out to David Suchocki. I gave David a brief description of what we were looking for, and without hesitation, he found the perfect car that went above and beyond our expectations. If you’re ever in the market for a vehicle and want someone who truly listen | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Marie Draben
    My husband and I I went to look at the Atlas and spoke Dave Suchocki. Dave was extremely helpful. He took us for a test ride and went over everything in detail with the car. He was so pleasant to work with. If you are looking for a car go see Dave. You will have a great experience! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Haviland
    Buying a car at Douglas Volkswagon was, by far, the best car-buying experience ever! Dave was awesome! He was straight forward, communicated often, and made the whole process easy. Although I bought the car for myself, he still put a ?? on it to make it special. I highly recommend Dave, and Douglas Volkswagen, for buying or leasing y | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Krzysztof Waszak
    Update: The issue below still hasn’t been resolved. Today, I tried to schedule an oil change — which, by the way, is more expensive here than at other dealerships. When you call, you’re forced to speak with a specific service representative based on your last name. That’s apparently your assigned rep for life, even if their service i | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Dominic Moramarco
    Went into showroom and spent at least 20 minutes walking around looking at vehicles. Everyone was busy looking on their cell phones. No help! Walked out! | Read Full Review
    10/2/2025 12:00:00 AM | Google
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