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Gensinger Motors, Inc.

★★★★★(168)read reviews

Rt 46 - 842 Valley Road, Clifton, NJ 07013

(973) 928-7544 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Gregory Milton
Excellent service center. Very honest, not trying to sell anything you don't need. A while back i had an issue where another shop told me i needed a transmission and i brought it here for a second opinion and turned out it was just a water pump. No issues since i decided to go here exclusively. | Read Full Review
9/7/2026 12:00:00 AM | Google
★★★★★ Craig K
Always great service and friendly staff. Only downside is they don't wash the car after service. | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Anna Rosati
My Tiguan is 2019 I only take to Volkswagen because they explain what is wrong in an easy way. The service manager is wonderful and you can talk to him any time. The staff In The front are patient and efficient. I think this is why my car is in such good condition!! | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ CORINMA HENRIQUEZ
Excellent service . Thanks | Read Full Review
9/4/2026 12:00:00 AM | Google
★★★★★ Lynn Intintola
My experience at Gensinger Volkswagen was A+ Professional sales and staff made the experience of leasing of my Tiguan se R seamless. Love my new vehicle ! | Read Full Review
9/4/2026 12:00:00 AM | Google
★★★★★ Labe Richman
Aika was amazing, easy to deal with and honest. She steered us to the right vehicle for us and clearly explained why. After we bought the car she gave me an in-depth tutorial on the vehicle and then she found the time to do the same thing with my wife the next day. | Read Full Review
9/4/2026 12:00:00 AM | Google
★★★★★ James Allen
Got there early was out in an hour! Staff was awesome | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Adam Humphries
Simple, efficient service all round! Aika was extremely knowledgeable and helpful throughout. | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Theresa Schlosser
Extremely helpful. They fit us in to help with an oil change as we were trying to drive home to Connecticut after coming off a Newark red eye and a 10 day trip. We are grateful for their responsive service and reasonable rates. | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ ALFINO CIMINATA
Highly recommend visiting this dealership if you're in the market for a VW car. We are repeat customers, just leased a brand new 2026 Tiguan SE. Our experience at this dealership has never been less than stellar. The salesman Armen guided us along the process providing exceptional customer service from the moment we walked into the s | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Maurice Linehan
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8/31/2026 12:00:00 AM | Google
★★★★★ Stan D Man Facedown security
This is our second VW ATLAS CROSS SPORT from Gensinger Motors. Thank you Aika for an amazing experience. She was knowledge and very professional. We highly recommend everyone to come here not only for a new or used vehicle but for service as well. I would give thousands of stars ?? We love our new 2026 VW ATLAS CROSS SPORT SEL PREMIUM | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Marge Gayot
Roger was excellent service advisor and helped me detailed of the vehicle what is required . Thank you Roger and gensinger Family | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ PatTY DeE
Amazing friendly fast service! | Read Full Review
8/30/2026 12:00:00 AM | Google
★★★★★ Keith Rivela
Very knowledgeable, honest and worked out a great deal for new Tiguan. Armen was a great salesmen to work with. Highly recommend. | Read Full Review
8/30/2026 12:00:00 AM | Google
★★★★★ Yousef Al kak
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8/30/2026 12:00:00 AM | Google
★★★★★ Deniz Aydin
Very curtious and helpful staff. Fast and efficient service all the time. | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Noelberto Sanchez
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8/28/2026 12:00:00 AM | Google
★★★★★ Magalie Bruel
Always welcome with a smile, professional. I suppose to get my car the next day but you were able to repair the same day. Thank you | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Jim Phelan
Friendly and capable service. Uneventful as I have come to expect over the past 30 years dealing with Gensinger VW. | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Craig Nudelman
Great service. Friendly and not trying to upsell anything. Will definitely bring our car back for service | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Edward Baguer
I cannot recommend Aika enough. Always helpful and professional. | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ W Julian Andre
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8/26/2026 12:00:00 AM | Google
★★★★★ Anthony Costanzo
Recently had a very bad experience with their service department. I originally took my car to my local mechanic, who called Volkswagen and provided the VIN number of my car, in which Volkswagen stated the part I needed was still under warranty. So by the advice of my mechanic, I was took my Car to the Volkswagen dealership for repair | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Meny Vaknin
Seriously I just want to say that if you never owned or leased a Volkswagen you should consider starting now! This is tho only dealership you'll ever want to deal with. Homey, honest and giving you the absolute best deal right away without any games. No weird sales tricks or catches, just great humans doing business. Highly recommend | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Michael Kuilan
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8/22/2026 12:00:00 AM | Google
★★★★★ Dion Rivera
I recently took my Volkswagen Atlas to Gensinger Volkswagen for an oil change, and I have to say, I was pleasantly surprised by the experience. From the moment I arrived, the service team was friendly, professional, and welcoming. Everything was explained clearly, and I felt like they genuinely cared about taking care of my vehicle r | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ ellen wolf
Aika assisted us in the purchase of a car for my nephew. It was the easiest vehicle buying experience I've ever had. She was always available and the transaction was smooth as could be! | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Kathleen Vierengel
David was absolutely wonderful to work with! He was so friendly, patient, and genuinely helpful throughout the entire car-buying process. He made everything feel easy and comfortable without ever being pushy. We really appreciated how kind and personable he was, and we're so happy with our new car. Highly recommend asking for David i | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Adonys Chinea
Muy rápido profesionales y educados | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Robert Lombardy
It was a pleasure dealing with Armen for our Tiguan. Friendly, kind and thorough. | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Osman Kurtulus
Quick and efficient !.. | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Mandar Dave
Aika was the absolute sweetest. She went above and beyond to make sure our purchase went smoothly. She was patient and understanding, and was willing to answer all of our questions and explore all of our options. Definitely come to Gensinger VW & speak with Aika, she will help make this a wonderful process! | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ L C
Good service | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Erich Soldat
Aika was super helpful and got us the service and price we needed to replace our 14 year old car | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ teri soldat
Aika was wonderful to work with helping us purchase our new (used) Tiguan. | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Peter Morgan
Understaffed, awful service, parts on back order for months, they do not honor CPO warranty | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Marie Carpel
They fixed my car in a timely manner and kept me updated. They are very friendly and professional. | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Nefisa Nuhic
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8/15/2026 12:00:00 AM | Google
★★★★★ Israel Palacios Girón
All easy, a pleasure to close the agreement with Aika | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Andrew McKenzie
Excellent service. Took the time to make sure i had the right parts. | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Bill Weiss
Gensinger Motors is our choice for car purchases and servicing - we've been depending on them for over a decade... no complaints so far! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Jeannine Kotowski
I am getting my 3rd car from salesman Dave Silvester great customer service! Highly recommend! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ m Gold
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8/15/2026 12:00:00 AM | Google
★★★★★ Jennifer Mehner
I made an appointment they took my car right in and even let me use a desk with my laptop while I waited. Told me 1:15 and I was in fact out the door at the exact time. Highly recommend this is my 2nd Tiguan from them and I am very pleased. | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Roger Weekes
Super friendly staff. Everything part I need they always have. Will definitely continue to do business here. | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Alessandra Rossi
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8/13/2026 12:00:00 AM | Google
★★★★★ Luz Bautista
2nd time going to this location. Friendly, professional, efficient and timely. I will be returning and referring. Thank you | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Tremaine R
I had a great experience at the Gensinger Motors Volkswagen dealership. I brought my car in for a brake noise issue, and the customer service was excellent from start to finish. The turnaround was quick, and the problem was properly diagnosed and resolved. I really appreciate the professionalism and efficiency. Highly recommend! | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Raj Krishana
Armen and the team here made trading my lease very simple. They worked hard at fitting me in with my tight work schedule and made the process very easy. Will definitely be returning to this dealership in the future! | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Michele Murray
Just bought our second VW from Aika at Gensinger. It was the easiest car buying experience we've had. | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Kevin Rose
I recently purchased a Volkswagen Atlas from Gensinger Motors, working with David Silvester, and the entire experience was exceptional from start to finish. What stood out most was the level of transparency and honesty throughout the entire deal. David was straightforward, professional, and genuinely easy to work with. There were no | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Halil Koseokur
Had a smooth and great experience leasing a car here thanks to Aika Alam. Extremely professional, patient, and helpful throughout the entire process. Highly recommend working with her! | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Manuel Mendez
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8/7/2026 12:00:00 AM | Google
★★★★★ too Amador
Excellent customer service!! | Read Full Review
8/7/2026 12:00:00 AM | Google
★★★★★ Jessie Tuan
When we moved from NYC to suburban NJ we luckily found Gensinger Motors to lease from. Working with Aika, who went as far as to drive us back to NYC post signing and even hand delivered our permanent plates, was an absolute pleasure. Would highly recommend Gensinger VW to anyone looking for a vehicle in the area. I couldn't imagine a | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Parshav Desai
The staff was extremely professional and friendly and the communication regarding my warranty work for my Atlas was excellent. When there was an issue with one of the parts they happily extended the loaner car without any extra charges. Their pricing was also very clear and everything was communicated in advance. | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Devindra Persaud
I had an excellent experience with Aika!, from Gensinger Volkswagen. From start to finish, the service was professional, friendly, and efficient. Communication was clear throughout the process, and she made everything easy and stress-free. She went above and beyond to make sure I was satisfied, and I truly appreciated her honesty and | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Pete Allan
Great, caring staff. From sales to service, a good experience. | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ Alvaro Ivan Soto
Todo súper bien ! El señor Gabi ! Me atendió muy muy bien ! Fue muy efectivo | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ Carlos Cotto
They were wonderful. 2nd purchase with them and I would go back again. | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ Corrine R
I have been going to this dealership for over 20 years. David Silvester has worked with me and is always fair. Ask for Dave! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ kushtrim gj
Carlos in parts was super helpful, great dealership and super friendly staff | Read Full Review
7/31/2026 12:00:00 AM | Google
★★★★★ Ruben
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7/31/2026 12:00:00 AM | Google
★★★★★ Juan
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7/31/2026 12:00:00 AM | Google
★★★★★ lisa d
Great location and front desk staff. I brought my car 2016 volkswagen golf to this location twice. The first time i left my vehicle for 2- 3 daya but nothing was able to be addressed because my check engine light wasn't on. The staff who worked on the cars was pleasant. The second time around my check engine light was on and a di | Read Full Review
7/30/2026 12:00:00 AM | Google
★★★★★ Kim Linder
David is top notch. I recently worked with him for my new car and the experience from beginning to end was such a pleasure!! | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Nirvana Roopnarine
Always great service, customer service orientated. I came in for service today and walked out with a new car. Have gotten multiple VW's from Gensinger. Ken always takes care of me??. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Frank Ojeda
Gabby was extremely helpful and I couldn't be more happy with the guidance on a major repair I had to do. I wish every dealer had someone like him | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Jerome R Porta
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7/29/2026 12:00:00 AM | Google
★★★★★ Robert Barwick
Gensinger VW's service department was excellent. My car needed immediate assistance. They managed my expectations and delivered way ahead of schedule in a professional and courteous manner. Roger Magan was GREAT! | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Leandro Almonte
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7/28/2026 12:00:00 AM | Google
★★★★★ Derek Torp
Armen was great to work with, very fair and I could tell he cares about his customers. Also very excited about my new vehicle! | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Roberto Negron rnegron93@yahoo.com
Very satisfied, car done on time | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ G L
This was my second time there due to parts being ordered but overall I was very impressed by all the people that work there , I was actually notified several times about parts were in , set up a date and came in for service .There was one person there that actually went out of his way to help me out and finally located the part , it | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Susan Brennan
This is the third Volkswagen Taos that we have leased with Gensinger Volkswagen in Clifton. Armen, the sales associate, could not have been more helpful, patient, and knowledgeable. The whole experience was so easy from start to finish - seamless. The dealership is very friendly and everyone you come in contact with is truly professi | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ CJ Jocelyn
Love coming for their excellent customer service. Shout out to my sales guy David. A true gentleman. | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ AHMED MAHMOUD
Very nice customer service and my work done exactly what I want. And very fast. | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Andrew King
Carlos in Service department has been helpful. I've noticed prices here are lower than other local dealers and they have usually have what I needed in stock. | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Christina S
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7/25/2026 12:00:00 AM | Google
★★★★★ carlos burgos
Parts is the best ?? | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Yuniel Arias
Fue una excelente experiencia la persona que me asisistio fue muy amable me ayudó en todo lo que necesitaba y mi problema fue solucionado. | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Anthony Bonnett
Relatively fast service while I waited | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Susan Yu
Had such a great experience working with Aika. Shecwas attentive and responded fairly quickly. Car shopping is never a fun process. It sucks up your entire day because dealerships want you to come in person before talking numbers. I don't have time for that, especially when I already know what I want and what my target price poi | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ James Dyson
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7/24/2026 12:00:00 AM | Google
★★★★★ Felix Rodriguez
Great customer service at the parts department | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Bonnie Baker
Aika is THE MOST FABULOUS sales person since Anna Bella Sciorra!! Really exceptional. | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ Klauss T
Gabby from the parts department is always helpful, and has a great attitude. | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ Marc Todd
I go no where else but Gesinger Motors. They are professional, knowledgeable, and extremely courteous. They have kept our VW Tiguan running for over 15years. I have confidence in their integrity and the work they do. | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ robert pombo
Great experience. Aika Alam couldn't be more helpful. | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Rick
Guys in the parts department always helpful and courteous | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Rey Senatus
Very helpful and hospitable parts department | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ basim louis
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7/21/2026 12:00:00 AM | Google
★★★★★ Marina Naumovska
Everyone is so great, friendly and go above and beyond. Highly recommend! | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Skylar Podvey
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7/21/2026 12:00:00 AM | Google
★★★★★ Kaitlyn McCaffrey
The team at Gensinger is amazing. Frank and Dave were super helpful throughout the car buying process. If you're in need of a car definitely consider Gensinger. | Read Full Review
7/20/2026 12:00:00 AM | Google
★★★★★ Edison Loja
Good service on getting parts on this dealer 100% recommend | Read Full Review
7/20/2026 12:00:00 AM | Google
★★★★★ Carla Rodriguez
Aika Chaudhary was a pleasure to work with. She was friendly, knowledgeable, and made the entire process easy and stress free. She answered all my questions promptly and made sure I felt comfortable every step of the way. I truly appreciated her professionalism and excellent customer service. I would definitely recommend working with | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Jeancarlo Castro
Excellent service and excellent customer service they take care of everything with all details step by step if you need a good ride and prices contact my favorite point of contact Aika Alan | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Chris Mechaley
I've been a loyal customer for over 8 years. Bought my vehicle there and return for routine maintenance. Always a pleasure working with the Gensinger Team, both Sales and Service!!! | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Nick Rizzo
My wife and I recently leased an Atlas from Gensinger Motors. Aika was our sales specialist and she made the experience great from start to finish. Very informative and transparent throughout the process. She answered all of our questions and was very communicative. I'd highly recommend going to Gensinger and working with Aika! | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Eliecer Montoya
Excellent pats customer service | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Eladio Valoy
Nice people parts help me a lot | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Josiah Dishmey
If you're coming here to get parts , GABBY is THE guy to see. He is quick witted, knowledgeable and his customer service is OUTSTANDING! Every time i need parts , he treats me like family. | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Faraj Auto Traders
Great service! | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Klaudia Kopec
Aika was super helpful helping me locate my car and giving me such a good price! Will definitely be coming back | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Frank Barone
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7/15/2026 12:00:00 AM | Google
★★★★★ Armen Nalbandiani
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7/15/2026 12:00:00 AM | Google
★★★★★ Patrizia Carrillo
I've been a loyal Volkswagen customer for many years, and experiences like this are exactly why I keep coming back to Gensinger Motors in Clifton, NJ. The level of customer service is consistently exceptional, and the entire team makes the car-buying process smooth and enjoyable. A special thank you to Armen N. for making this experi | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Eric Wilson
Armen was incredible to work with, if you want to deal with an actual human being and not someone reading from a script trying to force your hand, go to Gensinger and talk to him. One of the few remaining family owned dealerships around and the service reflects it. | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Michael Matusek
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7/4/2026 12:00:00 AM | Google
★★★★★ Kim&Mark
I recently leased my car from Gensinger Motors, and I'm was pleasantly surprised by how smooth and enjoyable the entire experience was. Armen, my sales consultant, was phenomenal from the moment I walked in. He was pleasant, extremely knowledgeable, and refreshingly honest. He asked what I was looking for and where I wanted to be, an | Read Full Review
7/3/2026 12:00:00 AM | Google
★★★★★ Maria Maldonado
I went to buy a 2026 Tiguan and Aika was a great help to me she show me how to work everything in the car I love the color Tiguan I shows very nice sale person | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Victoria Mulroony
Best car buying experience ever!!!!! We just leased a Volkswagen Tiguan and Aika Alam was our sales specialist, felt like we knew her forever! She was so nice and personable, very knowledgeable, just all around great!! Highly recommend!!! | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ ice-walker
Buying a car is a big decision, and thanks to this amazing dealership, it turned into one of the best experiences we've ever had. We recently purchased a brand-new Volkswagen Atlas for my wife, Esra, and from the moment we walked in, we were treated like family. Our salesperson, David, was absolutely outstanding. He was knowledgeabl | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Stacey Barbosa
????? I had a great experience with the service department at Gensinger Motors. Randy did an excellent job handling my oil change—professional, efficient, and thorough. Brandon was exceptional and truly went above and beyond in cleaning my car. His attention to detail and pride in his work were evident from start to finish. He took | Read Full Review
6/20/2026 12:00:00 AM | Google
★★★★★ Rita Marques
We came in wanting to look at the 2026 Tiguan SE R Line and had the most amazing experience with Aika! Her professionalism made the entire process smooth and extremely refreshing. So pleased I walked in that day. Highly recommend! | Read Full Review
6/14/2026 12:00:00 AM | Google
★★★★★ Jennie DelPreore
Had the best experience with Aika at Gensinger Motors! I loved her straightforward, honest approach and the fact that there was no haggling. She gave me her best price right off the bat and there was zero back and forth with the general manager. I cannot stand any of that nonsense and it did not happen at Gensinger Motors. The genera | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ Kristen Ishigami
Just purchased the Tiguan SEL RLine Turbo with Aika and it was by far the easiest car buying experience yet. She was so easy to work with and pleasant. Highly recommend! | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Susan B
Terrible place to go! I would not recommend taking your car for a repair they scratched my car and broke the center console of my car and refused to fix it after THEY broke it. | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ El Ospino
Very friendly and professional place, i had to replace my broken passenger mirror and it was done pretty quickly. definitely my new place for all future maintenance needs | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Salvatore Bonanno
My wife and I are having a baby this year and we’re looking for a family car, we tried everything . I went one day with one of my buddies to just look in the lot and the nicest man came over to help us. Armen walked up with a big smile and nothing but informant for me. I’ve never owned a vw before and basically drove anything America | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Roberta Santos
I had the pleasure of working with Aika Chaudhary at Gensinger Motors for my second lease with VW. I had a very positive and quick experience. She respected my time and made sure my needs and expectations were met ! They continue to wow us with an above and beyond costumer service experience. I highly recommend them for your next ca | Read Full Review
5/17/2026 12:00:00 AM | Google
★★★★★ christina sikora
I recently leased a car from Gensinger Motors, and I am really thankful for the great experience. The entire process was so easy thanks to my salesman, Armen. He was informative, efficient, and very kind. I wouldn’t hesitate to refer this dealership to my friends and family in the future. They are superior to other dealers in so many | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Stephanie O
So thankful I found Gensinger and Armen! This was the first time I’ve ever leased a car without feeling overwhelmed, frustrated, or pressured into making a decision. I had honestly avoided leasing again for years because of previous experiences, but Armen and Gensinger completely changed that for me. They proved that when customers a | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Janine Gordon
We had a great experience at this dealership from start to finish. Aika was professional, knowledgeable, and genuinely focused on helping us find the right car—not just making a sale. She was patient in answering all my questions, transparent about pricing, and made the entire process smooth and stress-free. I would definitely recomm | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Gina
May 2026 I took my husband back to Gensinger VW in Clifton and back to my superstar saleswoman Aika Chaudhary. She really makes the process of obtaining a new lease pretty painless. We are now leasing an another Volkswagen and this time it's a beautiful 2026 Tiguan! My husband is happy to be part of the VW family again having 3 previ | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ John Car
My girlfriend’s trying to buy a car there! Have to say this is the worst place I’ve ever been The upper management you can see there’s a lot of tension here. Very rude to my girlfriend.,. stay far away from this place do yourself a favor | Read Full Review
5/10/2026 12:00:00 AM | Google
★★★★★ Jessica Caratenuto
We just bought our first new VW from Gensinger over the past week. We went there just to look and met Aika. She was wonderful! So kind and down to earth. She showed us cars she knew we could afford. She never tried to upsell us or get us in over our financial heads and that means so much in today’s market. She was so knowledgeable ab | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ Darin Pepple
Recently, I purchased a 2026 VW Tiguan SEL R Line Turbo from Gensinger Motors. Aika Alam was very transparent, communicative, and very helpful during the entire negotiation. If you're looking for a VW, I would recommend calling Gensinger asking for Aika. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Louis Orellana
Thank you Aika for the amazing customer experience. This is my 5th Volkswagen. I named my 2026 VW ATLAS SEL PREMIUM RLINE, Gertrude. I’m loving her?????? I highly recommend Gensinger Motors. They are spot on!! Check out Aika, she’s the best! | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Karen Smart
My husband and I leased our cars from Gensinger in 2025 and 2026 with the help of Aika. I must say she was very helpful both times, making sure we had all the information we needed to make our decision. She gives excellent customer service and we would recommend her to anyone who asks. | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Cameron B
I had a great experience purchasing my new vehicle from Gensinger Motors. Aika was very helpful throughout the process and made everything as seamless as possible. She was very knowledgeable about the vehicles and accommodating to any questions. Overall, I am very pleased and would recommend Gensinger VW to anyone in the market fo | Read Full Review
4/14/2026 12:00:00 AM | Google
★★★★★ Amy Herschell
We had a good experience with Gensinger and working with Aika, we purchase a Taos for my son. They gave us a good deal and things went smoothly and efficiently. | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Samantha Perro
I have been with Gensinger for a number of years but switched vehicles for a bit. I'm happy that I'm back and getting excellent service. My family has loved VW and we have loved Gensinger for their customer service and attention to detail. This is our 4th vehicle with them. A big thank you to Aika for helping this time around with my | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ James Raglan
If zero stars were an option, that’s exactly what this VW dealership would get. The sales staff are rude, unprofessional, and the entire dealership feels decades behind the times—in the worst possible way. The experience was miserable from start to finish, and I ultimately chose to take my business elsewhere, where basic respect stil | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Isabella Giovanetti
After years leasing my VW with Gensinger, this time I decided to buy my Taos. It was the end of my lease and Aika reach out to me. Very polite, discrete and absolutely not pushy. She left a space for me to get back to her and we finalize my contract. She advised me in a very professional way but also leaving me room for my own idea. | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Danny Patrick
Aika Chaudhary is the best. Now having bought two VW through her, I wouldn't go anywhere else. You can expect professionalism, thorough information, and great care while purchasing your vehicle. Aika sat with me in the car and went through all of the components and settings. Gensinger service is also top notch. Highly recommend! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Alan Swartz
From our initial meeting to the signing of the purchase order, we were fortunate to have Aika Choudary guide through the process. The relaxed atmosphere in the dealership and low key matter Aika worked with us was superb. I would recommend her to anyone looking for a vehicle. | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Patrick Gorman
Very dissatisfied with this dealership! If you want a vehicle that works please go to another dealership or don’t deal with Armin. We’ve had to bring our Taos in for service every month since we’ve bought it in December of 2025… continuous SOS issues, dropping out of drive modes and not syncing with devices! Terrible since we just bo | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Drew Feniello
Great experience buying from VW, so much so that we leased two veichle in two weeks. Aika was an amazing and couldn’t recommend enough! 10/10! | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Alyssa Wade
I had a great experience working with Armen. He is incredibly knowledgeable about all inventory and was very helpful throughout the entire process. | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ John Car
My friend tried to purchase a car from Armen.He has an attitude and he’s very rude ,how could the dealership have somebody like this so toxic? We purchased our Vw From Douglas VW 5 Stars all the way . The payment was also cheaper .Armen is bad for business . Never coming back to Gensinger Vw again.Also my whole family purchased a lot | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Michelle Greco
UPDATE 2/3/26: After three years with Jeep, I happily returned to the VW family, specifically to Gensinger, where Aika once again helped me find the perfect vehicle, this time a 2026 Tiguan SE. The entire process was seamless and stress-free, as Aika is always a pleasure to work with and has consistently been so wonderful to my famil | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ James Raglan
If zero stars were an option, I’d give it. Rude, unprofessional sales staff and a dealership that feels decades behind the times—in the worst way. Our experience was miserable from start to finish, so we walked and spent our money elsewhere, where we were actually treated with respect. One bad employee is bad for business, but this | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Jessica Bodei
I had a great experience at this dealership from start to finish. Everyone was friendly, helpful, and genuinely cared about making sure I felt comfortable and confident with my purchase. They took the time to answer my questions and never made me feel pressured or rushed. What I appreciated most is that they don’t play games, just ho | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Desiree Ugarte
Gensinger VW is such an amazing establishment! Aika made it her mission to find me the best deal possible. The process flowed so smoothly and quickly! I may have found my new dealership to go to for each of my cars! Thanks Aika! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ L L
Waste of time | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Radde O'
This is my fourth VW Jetta, and I couldn’t be happier. With every new one, Volkswagen delivers a noticeable improvement in both design and performance, and this time was no exception. Gensinger made the entire experience incredibly smooth. A huge thanks to Aika, an outstanding salesperson who guided me through every step of the proc | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Juliana Alfano
This week I leased a 2025 Tiguan with Aika at Gensinger VW. My husband’s family has been using this dealership for years so I decided to give them a try. Aika was informative and patient as I was going back and forth between the Taos vs Tiguan. Aika’s knowledge of both vehicles and amenities really made a difference in making my deci | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Masood Hasan
Such a wonderful car buying experience from AIKA! Hands down to everyone at Gensinger Motors who makes everyone feel like a part of their family. This is my 18th VW from Gensinger Motors. They are one stop shop. Both my vehicles are serviced here and the technicians are on point. Highly recommend Gensinger Motors to everyone!!! If | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Mooseour
Amazing experience here had my steering wheel adjusted because of lighting issues. Quick diagnosis and service work. Much better than Lyndhurst who tried to void my warranty and wouldn’t even look at my car. 10/10. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ ricardo cuellar
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1/2/2026 12:00:00 AM | Google
★★★★★ Ihsan Yildirim
Will never come back here again | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Nicolas Cardak
Horrible experience | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Jeremy Hernandez
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1/2/2026 12:00:00 AM | Google
★★★★★ Weronika Yildirim
Worst experience I had in any of the Volkswagen dealers. I spent 5 hours on the tire change and needed to come back the next day because the steering wheel was off and there was to air in the tires.... after 5 hours insane. Now they can't get my wheel straight claiming something is bend it was fine before I went there. Bunch of ..... | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Andrew Zilliox
Five star service and sales. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Emil Sanchez
I was glad to be able to purchase my first car in gensinger! With the courtesy of Aika Alam, I was able to find my dream car! Aika was extremely supportive while helping with general information and guidance. Her customer service is above and beyond, always stays connected in case her customers need anything and very open to answerin | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Fredrick Goodman
Consumer be aware. I recently had my car towed to Gensinger. Given the age of my car and the fact that it still had the original battery, I assumed the issue was with the battery. I was told a diagnostic inspection would need to be completed to determine the exact cause — fair enough. After the diagnostic, I was informed that in addi | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ dave ghera
Truly a positive experience! In my life, I've bought several cars in different countries around the world where I've lived, and we all know it's always stressful, especially if you get the wrong salesperson, who tries to sell by being smarter than the customer. Instead, at Gensinger Motors, I found Aika, who, with complete transparen | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Aika Chaudhary
The most trusted name in Volkswagen. Gensinger Motors is a place where dreams come true. I have recently leased my 17th, a 2025 VW SEL RLINE with them. Their Sales Team is professional, attentive, and friendly. I have always felt welcome. The Service Dept. is on top of their game. They are very helpful. I am looking forward with man | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Rachel Krueger
Really REALLY disappointed in the customer service. I lived in the area 2 years ago but recently moved and brought my car to a different VW dealership the other day when my car wouldn’t start. Needed to show a receipt to have a warranty honored for a battery, which Gensinger put in less than 2 years ago when my car died randomly. Whe | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Keith O'Loughlin
The team understood that I wanted a low-touch, hassle-free experience and they delivered that. Armen was easy going and a pleasure to work with. | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Alan Frontera
Took my car in for an oil change and it was quick and efficient | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ steven medina
It was a very painless process. They were quick and honest with the service that they provided.. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Susan Brennan
The experience leasing two VW Taos at Gensinger Motors in Clifton was exceptional. Gensinger Motors really live up to their reputation that they treat customers like family. It is not just a slogan. My daughter leased the VW Taos with the sales consultant, Armen Nalbandiani. He guided her through every step of the process with respec | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Virna Serrano
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10/2/2025 12:00:00 AM | Google

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