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Hamilton Volkswagen

★★★★★(89)read reviews

2200 Route 33, Hamilton Square, NJ 08690

(609) 528-4511 Ask About Our Service Specials!

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Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ susanmw2077
I regret not reading the negative reviews about this dealership before bringing my car in for the 80,000-mile service. If I could rate them 0 stars, I would. I’ll never return. They quoted me over $2,000 for servicing my 6-year-old 2018 Atlas, with more than half of that cost attributed to labor. Their flat hourly labor rate is $159. | Read Full Review
11/18/2024 12:00:00 AM | DealerRater
★★★★★ Mee
Calm , professional, straightforward, no pressure, honest. Helpful for our specific purchase and financial arrangements.Thanks! | Read Full Review
11/17/2024 12:00:00 AM | Cars.com
★★★★★ Rasto
The sales consultant Neal was very helpful and knowledgeable. He takes care everything with easy. I am highly recommending this dealership. | Read Full Review
11/17/2024 12:00:00 AM | Cars.com
★★★★★ steven95
Service department is excellent. They always keep you informed on the status of your vehicle. | Read Full Review
11/16/2024 12:00:00 AM | Cars.com
★★★★★ CLOY
Mike Rees the salesman did an excellent job. The car was delivered on time and in excellent condiotion | Read Full Review
11/16/2024 12:00:00 AM | Cars.com
★★★★★ 20LIVIAGULSBY
Hamilton Mazda team was fair and came in with price and service that we were comfortable with. The team was not aggressive in the sale of the vehicle or services being offered. Would recommend to anyone interested in car search. | Read Full Review
11/16/2024 12:00:00 AM | Cars.com
★★★★★ ashok612003
Garbage place do not buy car from this dealer not response sevice center find better dealer not vw dealer | Read Full Review
11/14/2024 12:00:00 AM | DealerRater
★★★★★ vilena2519
The staff are very caring and knowledgeable. I was treated with respect and courtesy. I’m very pleased with the car I bought. Price was good. | Read Full Review
11/13/2024 12:00:00 AM | DealerRater
★★★★★ PATPAG521
I was very pleased with Gifford. He was so patient and helpful. I highly recommend him. | Read Full Review
11/13/2024 12:00:00 AM | Cars.com
★★★★★ Lauriet
They were the easiest dealership I have ever worked with. I would highly recommend them. | Read Full Review
11/12/2024 12:00:00 AM | DealerRater
★★★★★ VdubLove
Top notch professional service. Went in with a muffler issue, they got me back on the road quickly within the hour. | Read Full Review
11/11/2024 12:00:00 AM | DealerRater
★★★★★ Daniel
Everyone was very nice, professional and knowledgeable. Definitely the best experience at a car dealership. | Read Full Review
11/10/2024 12:00:00 AM | Cars.com
★★★★★ Rosemary
I’ve been a customer of Hamilton Mazda for a few years now and I’ve always had a pleasant experience | Read Full Review
11/9/2024 12:00:00 AM | Cars.com
★★★★★ NATTA PRICE
Great customer service, straightforward with the appointment. Both on call and on the app work well. Quick and time estimate are very accurate which is what I appreciate the most. Love the video inspection they send to my phone. I know what they do and how they do it. And politeness and professionalism are much appreciated | Read Full Review
11/9/2024 12:00:00 AM | Cars.com
★★★★★ FER1211
Very pleased, the sales person Brian and the accounting person were very nice and helpful! I will continue to purchase my car’s from them. | Read Full Review
11/9/2024 12:00:00 AM | Cars.com
★★★★★ jkolbmann
We went in for an oil change. You tried to tell us we needed a new drip pan but the only service we’ve ever gotten on the car has been authorized VW dealerships. And now you’ve messaged us too many times to complete this work and now these surveys, it’s too high pressure! Please stop! | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★ FER1211
I had a wonderful experience at Hamilton Mazda! Brian Harris was great, very knowledgeable and helpful! | Read Full Review
11/8/2024 12:00:00 AM | Cars.com
★★★★★ ciaradonaldson04
They do not care about their customers, they just do it for the money. It shows a lot, terrible place, don’t recommend | Read Full Review
11/8/2024 12:00:00 AM | Cars.com
★★★★★ Maddoxwh
Benito was professional and provided clear and concise explanations for each repair. The service video was excellent. | Read Full Review
11/7/2024 12:00:00 AM | Cars.com
★★★★★ MRUSZCZYK17
I feel like Hamilton Volkswagen is the most trustworthy dealership service I’ve ever had. Their prices are reasonable and they never recommend services I don’t think I need. I would very much recommend their service department and I’ve had such a great experience. | Read Full Review
11/7/2024 12:00:00 AM | DealerRater
★★★★★ genniege
They were very nice and professional they did a good job on my car. I am very impressed | Read Full Review
11/7/2024 12:00:00 AM | DealerRater
★★★★★ dusting
After speaking with 3 other dealers significantly closer to me, Hamilton is where I conducted my business. Hats off to Ron Demaskey in sales, his knowledge, patience, and efficiency cannot be matched. He made the process seamless and provided an enjoyable experience, I can’t say that about many car buying experiences. Brandon DeFior | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ ANNEMARIJOELOUIE
Best dealership I’ve ever worked with by far. Everyone is so nice and helpful. I was lucky enough to stumble across this location with a Google search. I spoke with Neal over the phone and he listened to what I wanted and helped me achieve my goal. No come on in and promise me things he could never keep. Straight up and to the bottom | Read Full Review
11/6/2024 12:00:00 AM | Cars.com
★★★★★ G
Very polite, they helped me find a car that fit my needs perfectly. They were very willing to help test drive any car. | Read Full Review
11/3/2024 12:00:00 AM | Cars.com
★★★★★ kirilka
Pro: repairs were done in a timely manner, I got a phone call when the ordered part arrived and later when the repairs were completed. Con: I had to argue a little to get the loaner vehicle (it was promised to me by the sales person and the repairs dispatcher, but when I arrived to drop off my car and pick up the loaner, I had to con | Read Full Review
11/3/2024 12:00:00 AM | DealerRater
★★★★★ Happy Vw customer
Had to evacuate to NJ from Florida due to Hurricane Milton and needed standard service.for my VW. Hamilton got me in and taken care of when other VW dealerships put me off and said I would need to pay for the service since I was from Florida even though was it included as part of the manufacture agreement not a dealer add on. Hamilto | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ terrencepdicks
good experienceI wish all dealers where efficient with peoples time money and patients. Again great experience | Read Full Review
11/1/2024 12:00:00 AM | DealerRater
★★★★★ WILOPEZ1990
Gif made the process very easy. Detailed each car, never pressured. Quick to answer questions. Definitely listened to what I was looking for. | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ Gail
Their charges for service are reasonable. They are very personable also. The first time I dealt with them was back in 2023 and I was pleased with their service rate. | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ dylantkelly21
My salesman Mike Rees was knowledgeable and helpful. He helped pick out the car based on what I was looking for, also he walked me through all the features, and got me set up with the app. | Read Full Review
10/31/2024 12:00:00 AM | Cars.com
★★★★★ FATTESTSISTER
Very nice employees. Glad they met all my requirements for purchase and trade-in. Thanks Mike Rees! Nicest salesman I ever met! | Read Full Review
10/31/2024 12:00:00 AM | Cars.com
★★★★★ EELGNOTA
Curtis communicative, painless transaction great all around experience no issues to complain of.. have to wait five months, but it’s the process | Read Full Review
10/30/2024 12:00:00 AM | Cars.com
★★★★★ KB
Our sales person Mr. Morris was very professional, knowledgeable as he made our purchase choice a smooth process! We are very happy with our purchase and our experience at VM.. Thank you! | Read Full Review
10/30/2024 12:00:00 AM | DealerRater
★★★★★ JROBINSON1337
I appreciated that when I got there they didn't try to upsell me. I came in knowing what I wanted and they let me have it. | Read Full Review
10/29/2024 12:00:00 AM | Cars.com
★★★★★ Mrs.Flip123
Awesome Service! Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my car would be done. From drop off to pick up service was great. I never had any issues with taking my car here and will continue to use them. | Read Full Review
10/28/2024 12:00:00 AM | DealerRater
★★★★★ 2pvp146
The Service manager, Mike was very accommodating and professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. | Read Full Review
10/24/2024 12:00:00 AM | DealerRater
★★★★★ zerepr76
I needed a part replaced that was covered under warranty. It took some time to come in, but when it did, they scheduled me immediately. The repair took longer than anticipated, so they provided me with a loaner so that I can get on with my day. I appreciated the attention to detail and the great service. | Read Full Review
10/23/2024 12:00:00 AM | Cars.com
★★★★★ Mazda CX-5
Great customer service when you call and when you are in the premises. However I was told that my repair would take a day and I didn’t get my car back until after 4 days. It was hard to figure out my transportation during that time. No other repairs were done other than what I came in for so I would’ve preferred a heads up. | Read Full Review
10/23/2024 12:00:00 AM | Cars.com
★★★★★ bsamuels72
The Hamilton VW Service Dept was professional, responsive & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shout out to Mike, Mike, Ginny & Jared for their help in a stressful situation. | Read Full Review
10/22/2024 12:00:00 AM | DealerRater
★★★★★ jegan898
The service was incredibly kind and informative. Everything was explained to me and all of my questions were answered clearly | Read Full Review
10/22/2024 12:00:00 AM | DealerRater
★★★★★ NICHOLAS.CHENIARA
A fantastic location with extremely friendly staff including quality Salespersons and General Manager. I enjoy every time I bring my vehicle in for maintenance and enjoy all the amenities included. | Read Full Review
10/21/2024 12:00:00 AM | Cars.com
★★★★★ Zen
Found a car looking for at this dealership, Called for availability of the car, Brian even followed up on us to made sure the car is still available before we make an hour drive to the dealership. We also got a good deal from Brian. | Read Full Review
10/21/2024 12:00:00 AM | Cars.com
★★★★★ Thos P
Very good experience with Brian and the dealer. We came in after doing lots of research and wanted a test drive just to get a feel for the CX-50 and CX-5. Brian was helpful in pointing out similarities and differences. We made our decision on-the-spot. The 0% financing for 36 months was great icing on the cake. | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ EISSIM197
CARLEY WORKED WITH ME AND HELPED ME BE ABLE TO RETURN THE PAPERWORD PROPERLY. THANKYOU! | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ RIDERFOUR
Very good car buying experience. This is our 2 Maxda from Hamilton. I will be highly recomend this dealership and the Mazda car. | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ richtola
Jeff Sabor was very pleasant, knowledgeable, professional and made for an easy purchase. Thanks again! | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ nlawrun
First class, top notch finance and vehicle service. We'll do business again very soon. | Read Full Review
10/20/2024 12:00:00 AM | DealerRater
★★★★★ MARSHALLSJ
Gifford and Chris (sales manager) were knowledgeable, professional and provided me a fair lease transaction | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ ndilissio
Problematic! My car always has a new issue when it comes out of the shop | Read Full Review
10/20/2024 12:00:00 AM | Cars.com
★★★★★ JIMRGILLIS
Exceptional, professional, responsive and a delight to work with. I will recommend all to use Hamilton Mazda exclusively. | Read Full Review
10/19/2024 12:00:00 AM | Cars.com
★★★★★ Camilo
Great service from start to finish! Sohail was professional, transparent, and made the car-buying process smooth and stress-free. Highly recommend! | Read Full Review
10/19/2024 12:00:00 AM | DealerRater
★★★★★ polinatele
Easy to schedule the appointment. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. | Read Full Review
10/18/2024 12:00:00 AM | DealerRater
★★★★★ Idaslappter
I went to a different dealership and was unhappy with the service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repairs and no gouging. Plus a free car wash. | Read Full Review
10/18/2024 12:00:00 AM | DealerRater
★★★★★ LINKCGM
Our salesperson Jeff was excellent. He worked hard to find the right vehicle for us. The dealership was clean and attractive. The finance person explained things in easy to understand terms. Car buying is stressful but everyone went out of their way to make it as painless as possible. | Read Full Review
10/18/2024 12:00:00 AM | Cars.com
★★★★★ PSOOM104@verizon.net
You couldn’t ask for a better Mazda dealership to purchase a new car. Salesman Steve Johnson was most patient with me each of the 3 times I couldn’t decide. | Read Full Review
10/18/2024 12:00:00 AM | Cars.com
★★★★★ TooSweet
Definitely going to come back again for service! Great experience. They were very kind and patient. | Read Full Review
10/18/2024 12:00:00 AM | Cars.com
★★★★★ rhill143
The service team is top notch, I really appreciate the attention to details and explanations | Read Full Review
10/17/2024 12:00:00 AM | Cars.com
★★★★★ DSENTEK17
Awesome service department. I drop off my car and it's done pretty quick. THANKS | Read Full Review
10/17/2024 12:00:00 AM | Cars.com
★★★★★ ANGELGONZALEZ0
Friendly staff and polite Mike Rees he was very professional very happy with his service. | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ TOSANDREW
Service was quick and communication was great. All maintenance items were pointed out and noted. | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ SGOWE
Prompt and pleasant service. I am very happy with my Mazda CX 30 so far ! | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ Sandi
The car is great the service was excellent. Steve helped me with financing and trade in. Great place to purchase | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ Dirce
The service was good and done in a timely manner. Also, a loaner was provided that I appreciate very much. On the loaner I would recommend for the dealership to put a certain mileage range for when we travel low mileage don’t need to stop at a gas station to put $1 or $2. Also, not to make us pay $5. For parts service this was the wo | Read Full Review
10/15/2024 12:00:00 AM | DealerRater
★★★★★ Albert.sessa
Excellent service as usual by the sales, finance and service teams. The mechanics gave me an in depth report of issues with my car and what options I had as far as repairs. I ended up purchasing a new vehicle again through Hamilton Mazda and had a great experience again. | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Ken
Loved working with Jeff. He took a lot of time with us!! Very patient and answered every phone call | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Jennifergrobels
Neal was efficient, accommodating, and helpful. I got my new lease without issue in two short visits. After work hours are also easy to schedule. | Read Full Review
10/12/2024 12:00:00 AM | Cars.com
★★★★★ glaceorama
The men and women who staff the service desk are helpful and very courteous. In addition they are very intelligent! | Read Full Review
10/12/2024 12:00:00 AM | Cars.com
★★★★★ bell.warren.josh
Great service. In and out in 90 minutes with the deal I was looking for. | Read Full Review
10/12/2024 12:00:00 AM | Cars.com
★★★★★ master829donna5
I waited, service was completed in a timely manner. Needed items were explained to me. | Read Full Review
10/12/2024 12:00:00 AM | DealerRater
★★★★★ jsilinsky6300
Excellent service department! Very friendly and thorough. The experience was great from start to finish. | Read Full Review
10/10/2024 12:00:00 AM | DealerRater
★★★★★ alotufo
Hamilton Mazda is the second dealership I have visited to look into the Mazda 3 hatchback. The first time around, the salesman at this (purposely) unnamed dealership was beyond pushy and made the experience uncomfortable to the point where I couldn't walk into their showroom again. That was never the case with Hamilton Mazda. I decid | Read Full Review
10/10/2024 12:00:00 AM | Cars.com
★★★★★ kdolan0
The usual great service on new brakes, plugs, fuel injector cleaning and oil change. All done in the time predicted and no issues. David and Debbie in service were friendly with great communication as always. I always feel comfortable and confident when going to this dealer for service. I highly recommend Hamilton Mazda. . | Read Full Review
10/9/2024 12:00:00 AM | Cars.com
★★★★★ GRAFANATOR
Salesman Michael Rees did a very good job of keeping me informed on what to do to make the transaction smooth. Only too 30 minutes to pick up our new car. Very pleased. | Read Full Review
10/9/2024 12:00:00 AM | Cars.com
★★★★★ Jim Logue
The Technicians don’t know what they are doing and the place is dishonest. They had to run a diagnostic test that cost me $160 to find out a $2.95 fuse had to be replaced. Like I said, don’t know what they are doing. | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ tatiana.hanz
I reside near Princeton Audi and VW, but I always chose Hamilton Volkswagen for a service or to buy a new car. | Read Full Review
10/8/2024 12:00:00 AM | DealerRater
★★★★★ diesal271
Love working with this dealership. They are very customer service oriented. It is always a great experience. | Read Full Review
10/8/2024 12:00:00 AM | Cars.com
★★★★★ PATRICICAM728
Best service I've ever experienced! No wait time, keep you up to date about the progress. Very friendly. | Read Full Review
10/8/2024 12:00:00 AM | Cars.com
★★★★★ Lisa
Fast clean willing to work with me to find the issue with my car after 2 visits they did find my issue | Read Full Review
10/8/2024 12:00:00 AM | Cars.com
★★★★★ wrutledge
The service folks are efficient and friendly. They look to help solve problems. The text messages to see and approve work is good. | Read Full Review
10/7/2024 12:00:00 AM | Cars.com
★★★★★ SENORATORTUGA
Marlon Lising was our sales representative. e was recommended to us by a family member who had purchased a vehicle from him in January 2024. Marlon is an excellent representative who is knowledgeable, pleasant and someone we would surely recommend. I don’t think we ever had a better experience purchasing a vehicle before. Thank you, | Read Full Review
10/7/2024 12:00:00 AM | Cars.com
★★★★★ ibaptiste361
I always receive great customer service from the mazda service team especially in the most recent years with my car being 10+ years old and having so many miles on it currently. | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ INSURANCELADY21
I was very impressed with how satisfying & stress free the new car buying experience was at Hamilton Mazda, especially with the expertise of Neal Simon. Neal made a good experience great! I would not hesitate referring Neal & Hamilton Mazda to any of my friends & family. | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ tanika.wilson
Ginny is super responsive and helpful guiding through the service process. This being my daughter’s first car, it is important to get it right. I appreciate her help. | Read Full Review
10/5/2024 12:00:00 AM | DealerRater
★★★★★ Secelean
Good service. Jenny is great. She explained to us very clear what was wrong with the car | Read Full Review
10/4/2024 12:00:00 AM | DealerRater
★★★★★ RYAN.J.MOORE10
Neal was great and my wife loves her new Mazda CX-5. We didn’t have to haggle over price and after looking around Neal’s starting price point was lower than the five other dealers we visited. Highly recommend Neal and Hamilton Mazda if you’re looking to buy a car. | Read Full Review
10/4/2024 12:00:00 AM | Cars.com
★★★★★ JANET.SZJNER
Greeted immediately and received great service. Not pushy and really worked with me to find what would work best for me. | Read Full Review
10/4/2024 12:00:00 AM | Cars.com
★★★★★ ESPBRO85
Great people, worked well with me creaing a painless, speedy process with very good service. | Read Full Review
10/4/2024 12:00:00 AM | Cars.com
★★★★★ doonanm
This is my second Mazda purchased with Brian . He is an exceptional and patient salesman | Read Full Review
10/4/2024 12:00:00 AM | Cars.com
★★★★★ aneedaw
This dealership is excellent! I took my car in for an oil change/20,000 miles service and my car was returned to me sparkling. They even washed it and waxed it. I was extremely impressed. Brad at the counter was very helpful and friendly. | Read Full Review
10/3/2024 12:00:00 AM | DealerRater

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