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Gervais Volkswagen of Lowell

Gervais Volkswagen of Lowell

★★★★★(233)read reviews
6 Industrial Ave., Lowell, MA 01851
(978) 735-4291 Ask About Our Service Specials!
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Service Offers

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    $30 Off Spring Service Special23Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $15 Off Genuine VW Battery and Installation13Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $145.95 Oil and Filter Service1Click Here for Details
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    $30 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: ClosedSun: Closed
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Customer Reviews

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  • ★★★★★ jackmack1114
    I went in for a maintenance alert, Alert light is still on, but they did change the oil. | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Mcdonagh
    Good service, nice people. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ David Y
    Was really impressed with this dealership from the beginning and I’ve bought a lot of new cars. Savian was super professional and easy to buy from. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeffcaplan
    Scammers, over charges customers, made up problems that didn’t exist, unscrupulous service manager, unqualified technicians. They wanted to charge me $2,900 To fix three oil leaks that didn’t exist. $143 oil change at another mechanic fixed the problem they neglected to see (oil filter was leaking because they didn’t seat it correctl | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ claire45_l
    Nick Sirois was one of the best service costumer that I ever receive in any need! I greatly recommande him! | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Frank
    I recently purchased my car from this dealership and it was great experience overall. I would like to start with Theo who reached out to me first soon as he saw my inquiry about the car in his inventory. He offered a decent discount straight up for a particular car that he had in stock. I was looking for a different color combination | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carmen Ramirez
    | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Nic Valentino
    | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ AERIE.MA
    In and out in an hour for an oil change, 17-point inspection, and state sticker. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ David spang jr
    Great Service Dept, very friendly and always will to help resolve any issues | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Brenda D
    No issues, appointment was on time. It did take a bit longer (1hr, 20 min) than I expected, but was comfortable in the waiting area. Customer Service was very good. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ evelynpena69
    Great service and employees. My tech is thorough and reliable. Service of my vehicle is always fast. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ rjb424
    NO PROBLEMS ALL WENT WELL GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ 20rust01982
    Dealership provided an inaccurate estimate of the cost for work, the actual price was nearly triple. Dealership stated they rotated the tires but I had marked the tires ahead of time and all of them are in the same locations so clearly they did not. Filed an official complaint with Volkswagen of America and will not be returning. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lalit Verma
    Taylor at Gervais made car buying process simple and easy. His efforts to help us in this process was very helpful. | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ hbernier799
    We had a wonderful experience with Savian and Gervais! We love our new car and would highly recommend going! | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ WANGELL47
    Great fifteen times again again again too too too also also also mucho mucho banans | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ YRATNER
    Everyone was knowledgeable and helpful! Amazing customer service. They got me the car I wanted. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ scummings1189
    Staff was not very friendly. There were bugs all Over the floor in the sitting area. The sitting area was uncomfortable. The area were snacks were provided was filthy. Parking lot was difficult to navigate. I was quoted a price that didn’t make sense, lots of charges on the breakdown sheet were added more than once. I got the work do | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Jones
    Failed to provide simple and common axle and replacement and inspection scheduled a week in advance. Called 1hr before appointment reporting parts unavailable. This was 2 days before inspection expired. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Amber Epstein
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Maria Torres
    I was please with the way they handle fixing all the recalls on my vehicle. Very professional, and efficiently. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Robert Laferriere
    These guys in the service dept. are great. They completed the work quickly and efficiently. They were friendly and kept me informed of things. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Matt Taylor
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Meredith Cotter
    Great experience! Amazing atmosphere and they make you feel so welcome and like family! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Applebaum
    Went in for an airbag recall. They put the wrong one in and I had to go back. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ mriotte1
    Working with Sabian made our overall experience an enjoyable one. Thank you very much Sabian! | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Emily R
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    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Edward O'Neil
    | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ None
    Was disappointed with the final sale/pickup of the vehicle. Granted I only bought a used vehicle but they wanted another $300+ for a second key after I paid sticker price and didn’t haggle with my trade in offer. Also promised they would fix something before we picked the car up and yet it wasn’t when we did the check out before left | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Quaranto
    Gervais has the worst service department I have ever had to deal with. Very unprofessional! Kept our car for over a month for a factory defect never offered a loaner car. Gave us the run a round on repairs. They damaged our exhaust while it was at their service center. $1000 out of my pocket to repair it! I will never buy another veh | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ cjantzen
    Good folks who are driving enthusiasts . They collaborated on the sale and Kevin was pleasant and informative. So was technology boy too. I enjoyed the experience. Cmj | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Narayanc
    Very courteous and professional service staff. The work was done as quoted. I am very happy with Gervais VW. Thank you. | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maria Roberts
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Emmet Millett
    I scheduled warranty work for my 2012 Sorento. They got me scheduled within a week. When I arrived they let me know there was actually 2 recalls. I live close to the dealer so it was no big deal to come back in a few hours. The recall checks were done and they sent me a text for some recommended maintenance which I declined. Easy to | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ shannonmaguire0304
    I had a great experience at Gervais when buying my new Volkswagon Tiguan. Savian & Ian were helpful throughout the entire process & made a usually stressful experience enjoyable. | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ jaga Thimmegowda
    Good Customer service by Kevin Dunn. Open for negotiation and work towards customer satisfaction and needs. | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Isaac Meneses
    If you need your car to get fixed, trust me, this is the last place you want to go. I brought my car with some electrical issues to be diagnosed, I paid almost $400 for diagnostics (in other dealer I paid $250 for diagnostics of a BMW) and they said the only problem was the battery. After driving my car home, I noticed the same elect | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ EQMCCARTHY
    Danny was accommodating and professional. I would highly recommend working with him. He took the time to explain all of the vehicle options and genuinely helped make buying a car an enjoyable experience. | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ davidgillespie68
    This dealership was easy to deal with got all paperwork ready prepped the car while I was on my way to pick it up had everything ready was a breeze got an excellent price on car all was excellent. | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vanessa De Jesus
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ miguelrosa
    The service left something to be desired, in addition to the price of the battery on the website costing $195.00, I paid $189.00, in addition to the price of labor and fees, it took a very long time and the car was very dirty | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ laurendmain
    Kevin was great. He made the process of leasing a new car very easy and stress free. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ sara.a.moore11
    Absolutely amazing customer service by knowledgeable staff! Would recommend this dealership to anyone who is needing service for their vehicle. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan Luna
    Great service and Matt and Brandon are some real gents!thanks gervais Kia! “ill be back” ?? | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ lledney
    The entire team was easy to work with, empathetic about the emergency breakdown, supplies a loaner car! They repaired my vehicle in a timely manner an led returned it to me washed and vacuumed ?? Overall an excellent experience! | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ debbie labonte
    It was very quick and precise | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Nathalie Zannini
    Everyone was great and made everything easy!! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Georgia Arthur
    Just recently purchased a new vehicle for the first time and Taylor was the greatest! He was so thorough, insightful, patient, and gave us the best rates possible! He made the process easier than I thought it would be. Super grateful we crossed paths. If you’re visiting Gervais Kia in Lowell, request Taylor :) What a sweet soul ? | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ devin arnold
    Danny did an exceptional job explaining the features and options of the VW Taos to me and my daughter. No pressure sales whatsoever, great guy, high personable. Would buy another car from him the future. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ izzyt292
    Great customer service by all at dealership but the problem with car still exist need to go back | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Lanotte
    Great experience purchasing my new Kia Sportage. Everyone was friendly and helpful throughout the entire process. Would definitely recommend Gervais Auto Group! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ bayley millette
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Xavier
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Patterson
    Called and an appointment. Service Writer processed my information and recalls efficiently. Mechanic performed repairs in a timely manner. Also performed a free point check on my car. Thank you! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ nick destefano
    The service team did a great job helping me with a warranty repair on my vehicle! | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Reilly
    Very polite and efficient service. Good experience, would recommend Very highly. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Camila Reis
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Lina Desmond
    Great experience. Easy to get an appointment and very good service! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Theophile Leke
    Did a great job. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Molly Klarman
    Why isn't 0 stars an option?? I waited 2 months to bring my car in to get the engine replaced under a warranty. They were unable to do the engine check to verify the cause of the engine failure, which was needed for the warranty. They said it would cost $550 in addition to the regular diagnostic fee of $189. I couldn't spend more mo | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Ron Roberson
    Great experience all around. Made the process easy and we are happy. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Logan
    Service was very organized, promptly serviced my vehicle, communication was great and they handled my car quickly | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ kellyannaprile
    Nick was fantastic and explained everything that was going on with my car to me | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ shauneh
    Work was done quickly and into our complete satisfaction. The only issue I have is that there was no one on one communication everything was done via text or email. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ charl
    Excellent service both on the service and sales side. The service department gets work done quickly and keeps you informed. Buying a car from Gervais couldn’t be easier. Always fair pricing and great customer service. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Murphy
    First I want to say how satisfied I am with my new Kia K5. There was an issue during delivery damaging the license plate frame. I was told the part would be ordered and replaced. I called parts to follow up and no order was ever placed. Several attempts to contact my salesperson, calls and emails ignored. I guess once they have your | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ liznewton107
    I was treated with respect. The oil change was done timely and efficiently. I received unexpected gifts when I checked out and was escorted to my car. | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steven Laven
    Great service and great deal! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Donahue
    Easy, efficient and pleasant. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ tulip5980
    Excellent service!! Kevin was attentive and very personable. One of the best salesmen I have ever worked with. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ acarruthers1110
    Savian and the whole team were great to work with. Would 100% work with them again. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bhpittenger
    15 word min, 15 word min, 15 word min, 15 word min, 15 word min, 15 word min | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ savmelinda
    Amazing service as always. We will tell family and friends about the great service. We will be back there | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ LINKY1950
    Done when they said it would be! In & out by 9:30 am !!! Good, Good | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jordan G
    Great friendly service! Took my car here for an oil change and a side mirror replacement and they were kind, fast, and did a great job! The prices are typical for dealership but I went in expecting that. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Sarah
    I waited some time to write this review so I had some distance and perspective from the service I received. It was a very bad experience and I would not use this dealership again. My car needed an engine replacement under warranty and it was a long wait across all dealerships so I went with this location as the soonest, still 5 weeks | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ A D
    Excellent service ! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ emaskwa
    Had a great experience and really appreciate helping us find the model we wanted. Thank you. | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ron F
    Bought my 2018 Kia Cadenza from Gervais Kia of Lowell and have had it serviced exclusively at the dealership. Nothing but good things to say about this dealership and the services they provide. However, this most recent visit for an oil change and tire rotation took an unusually long time. I arrived at the dealership at 2:30pm and my | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Richard McGreehan
    Great experience and people! Easy process | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Shivani Shah
    This review is for Taylor Gonzalez who showed us the brand new Kia Sorento. Of all the dealerships we went to (6+ brands in this line), Taylor was the only rep who took the time to show us the car, it's features while sitting with us on a test drive and then diligently following up with us on next steps. None of the other brand deale | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ ABA
    Savian did a great job thoroughly explaining all the car features and making the sales process easy. He was also very responsive when I had additional questions | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ misserikasouza
    Service was booked online for 20,000 miles found out that is no longer covered so they did the 30,000 mile check up. It was quick and easy | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ barter.mark
    Great experience. I would defiantly give you my business again. Best experience ever... thank you | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ maa2lparte
    Kevin was a great partner in getting to the right decision. They understood what I wanted and tried to meet where I was | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark Lance
    I dropped my 2013 Kia Sportage off at Gervais Kia for an engine failure related to a class action lawsuit. After 2 months I was notified that I could pick up the vehicle as the engine replacement was done. When I was attempting to drive the car off the lot I noticed that the gear shift was not working properly. I drove away and the e | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Christiana Caplan
    Had my first service after buying my car in February 2024 and added a tow hitch for a bike rack. Easy to work with the Service Group. They are very communicative, open and honest. Really happy with the first service. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Alison Buckley
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ corieward
    I had a great experience. There were a few hiccups but staff handled well. I would definitely recommend! | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Majane
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Violeta Diaz
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Anderson
    I had a wonderful experience buying a new vehicle from Brendon Campbell @Gervais Kia. Not only did we get a fair price but all the leg work was done for us. He made it as easy as possible. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Peg Keniston
    Great service, friendly atmosphere | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Joe
    If you value your time and money don’t come to this dealership, They’re very unprofessional at the service department. Matthew and Liliana have the worst customer service possible. Matthew didn’t even care to update me about the status of my repair for a full day. Gervais Kia didn’t service my car correctly, I had to bring my car in | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Clint
    Recall was done in the timely manner and they had all the parts that was needed. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Brian Loiseau
    Great service Had a great price!! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Bharat.patel5393
    Very good experience with you Savior. Excellent service. I will recommend my friends and families. Thank you!! | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ dancohencpc
    Facilities need major upgrade. Kevin was great! Without question and beyond compare…the least professional dealership I’ve ever been in. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kathy Anderson
    Always have great service at Gervais Kia. Friendly folks and they remember who we with just going for regular oil changes. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Darryl
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Yvonne Amato
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ leahbonbon
    The staff is always professional and kind. I love it there. The staff makes sure that they keep you informed about everything they are doing to the car. They were straightforward and did not try to sell additional services, They did a wonderful job! | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Erica Doherty
    I held off on writing this review in hopes that things would turn around and I could give a better review.I had really high hopes for this dealership because everyone was so nice there. However I dropped off my 2024 telluride xline to get cross bars attached and hopefully bike racks for the roof of my car. Unfortunately after having | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Michelle D.
    Great, fast service. Matt was exceptional in getting my car fixed and back to me. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ cote0
    Great customer service as well as easy approval process over email. Service rep was great to deal with. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ zanakosspiros
    Everybody that helped me there was super nice and made this process super easy I'm a huge car fan and left to modify cars also and everyone there appreciated that | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ akmcleaningservices
    Tony and team did a wonderful job finding me the perfect vehicle and financing for my needs. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicole Cormier
    Got recall services done on my Kia and very pleased with the friendly customer service and communication! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Vmo
    I would recommend this dealer to anyone looking for a new car, they made the process very straight forward and transparent when buying a new car can typically be frustrating. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ginger
    Gervais service department took care of the recall to prevent the car from being easily stolen and the recall that prevents the electrical system from causing a fire. However we have a gasoline smell coming from the car when it’s parked but the technician couldn’t smell or maybe couldn’t detect unless I paid a $189 diagnostic fee. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Laura M
    Everyone was very helpful. Specific in explaining the issue and steps taken to resolve the problem. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Annette Perrotta
    Excellent service! Everyone is pleasant and helpful. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Johnson
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Carmichael
    Savian was straight forward and honest throughout the entire process. He listened to what I was looking for and did an excellent job not pushing but trying to find me the best solution. Highly recommend! | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ dboucher2
    i asked for tire rotation and paid the service and just found out from my wife who drives this car that tires were not rotated,i live a 35 minutes from dealer and this is an inconveneince | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ amyhegerrdh
    Excellent experience at Gervais VW. Everything from scheduling, to drop off, to pickup was seamless. | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christina Stringer
    Danny was a dream to work with. He was knowledgeable, patient, and really helped me make a decision I was comfortable with. I will be recommending him and Gervais to anyone I know that is car shopping! | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alyssa Howe
    Got a CPO 2021 Kia Sorento in June. The sales rep Bob was nice when I went in to test drive it. He showed me all the features in the car and we did a walk around of the whole car except for the front (which I thought nothing of, because the carfax showed no accidents and I was excited to get in and test drive it). Went in for my appo | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ rick@autoengineering.com
    Keith James did a very thorough service, and software update on my 2024 vw atlas. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kyndra M
    I purchased a Kia Sportage hybrid vehicle last week from Jimmy Jr. He did a great job and was very informative with any questions I had. Would recommend this dealership! It was a smooth transaction , we traded in our car, purchased the new vehicle and picked it up a few days later. So easy!! Thanks again. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Larkin
    | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ MusicDrivin
    The building is too small. There are not enough bathrooms, and the waiting area is too small. The service manager is friendly, knowledgeable, and caring. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lossa Julie Childs
    I went to Gervais Kia for a manufacturing recall making an appointment was a breeze. I arrived there was greeted with friendly faces. I elected to stay in the waiting area for my vehicle the place was nice and neat and, made it a kid friendly for my child who was with me. It didn’t take long before I was told my vehicle was ready tha | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Boughner
    We received great service at Gervais Kia from getting an appointment in a reasonable time frame, to a full engine replacement that was warranted even at 114,000 miles with zero cost! It doesn’t get better than that! Thanks Gervais Kia | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Barb Mcintosh
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ jmrob69
    Everything went very smoothly and everyone was very knowledgeable, clean environment, very quick service and I received my car quicker than expected | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ lesapeur
    Overall a great experience with friendly and informative staff. I'm very pleased with the car . . . Now I can boast to my Congregation "I've got Soul!" | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ John Techert
    Great experience and very fair price for the car i bought. The process went fast and without much waiting at all. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Margaret H
    Very pleasant. Even got out an umbrella to escort me to my car when it started to pour. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Tim
    Danny made buying the car a breeze. The only dealer in Mass/ NH that valued my time and gave me a no xx offer, no stress haggling back and forth or pressured sales strategy. Danny was pleasant to work with, let us bring our dog during the deal finalizing, and when state wide there was an outage for MA vehicle registration, Danny went | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maryanne Bogdanoff
    The service was great! Thanks again Maureen | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Brian Barry
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Gamble
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    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Bakhtiari's
    Quick and efficient. Clean waiting room. Friendly staff. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Karl Money
    Great service from time calling for appointment to picking up my Kia. Unlike another Kia dealer, my vehicle was taken into bay and completed when stated. All work completed as requested. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ bean Boy
    It was good, i took a walk to get lunch while my car got an oil change and it was done soon after I was finished eating (there is a Dunkin’ Donuts nearby) | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Mbreen24
    Danny is a knowledgeable, thoughtful, and fair salesman. He was able to get us the car we wanted quickly and throughly showed us the features. The dealership also had a great selection on the lot and was clean | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ madanmani lamichhane
    Yes I again went for my vehicle service, Highly recommend . | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Lawson
    EDIT::::: STOP. EMAILING. ME. YOUR. SALES. MANAGER. IS. AN. A. S. S. H. O. L. E. LEAVE. ME. ALONE. Thanks for the callback, John or Dennis or whatever your name was. Whoever is the sales manager. First they made fun of my disability over the phone, then I made a review. I let it go eventually and called and said sorry for the revi | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Salvatore J. LoPiccolo
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ secondsight002
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Ormsby
    I've NEVER had a bad experience here... Matthew in the service dept. is a class act, always concise, timely and personable! | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Fred Pajak
    It was determined that I needed a replacement part and they would send me an estimated cost because they were busy. Never have received a quote from Gervais KIA Service Dept. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ karen Harvey
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Dave
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Fournier
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Tayler Greco
    They made the experience quick and easy. My salesman Taylor G. was great to work with and had great knowledge of the vehicle I was interested in!! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Fiona MacDonald
    Always great, reliable servicing. Keep me updated on what is happening and I never feel taken advantage of as a woman! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ rpoconnorcpa
    I don’t remember who Thomas was so I didn’t write him. Savion was very good, professional, patient and and knowledgeable with the products | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ lexipalmisano77
    Savian made it such an easy process to get my new car!! 10/10 service | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amandalago327
    Danny and everyone at Gervais were amazing! I was impressed with how quick and easy the sale went. I highly recommend Gervais VW to anyone shopping for a new vehicle. | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Raquel Grilo
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Laura Rodman
    Problems with key fob-tested everything and changed batteries with no $charge | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Arnold
    Jim, Taylor, Davis and Glenn and team at Gervais KIA were great for all 3 of our transactions. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Clark-Nowoswiat
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Tim Stever
    Clear explanations. No-hassle loaner. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ felicialynne04
    Danny and Theo did exactly what they said they would do to get us the best deal. We brought in other quotes and they beat them considerably. The experience was also really pleasant! | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Debra Enman
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ John Peterson
    Oil change was done with care. Done in timely fashion. They checked car for any issues. Found no issues. They even had someone show me where car was parked after service completed. Al in all no complaints. Very satisfied with the service at Kia Gervais Lowell, MA | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ amandaplomax
    Danny made the process super easy - great customer service and super efficient. I'd definitely return for a future purchase! | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pedro B
    just picked my golf and want to thank kevin for all his help he was very attentive and made the whole buying process easy and stress free | Read Full Review
    6/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Reilly
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Denise Beshere
    I had the best experience at Gervais Kia in Lowell. I would highly recommend them. They were honest, to the point and no pressure added, not like the average salesman. This is EXACTLY what made me buy from them. So go see Logan my salesman and Jim the general manager! They are absolutely phenomenal! This is the way to run a bus | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Eric Saia
    Felt the lease deal was comparable to other dealers. Logan was easy going and he recognized we were ready to move forward quickly. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Ramachandran Ramgopal
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Mantonucci515
    Easy to work with and informative through the whole process. Quick process to finalize and go through paperwork once agreed | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chuck Pollak
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Lia Sheehan
    They keep deleting my review but Honestly I am so disgusted by the treatment i received. I was spoken too very rudely by their sales person names Bob. DO NOT work with him. He told me “don’t give me that 22 and pregnancy crap” as I told Him please do not yell at a pregnant person who is buying her first car as we were trying to get t | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jim M
    Great customer service and service was very fast. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Robert Marshall
    Taylor was awesome. We spoke after doing some research on TruCar, and he found exactly what we were looking for. He was very knowledgeable about the car and its features and answered our many questions with patience and grace. Agreement on price, trade, financing, etc. was painless. The whole experience at Gervais was excellent, t | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Elias Tsionis
    Team did an amazing job with the car detail. it looks brand new! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ mitton224
    Absolutely thrilled with our recent car buying experience at Gervais Volkswagen, all thanks to John! From the moment we walked in, John made us feel welcomed and valued. His extensive knowledge about the Volkswagen Atlas and his genuine enthusiasm for the car were impressive. He patiently answered all our questions, guided us through | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ daniel.sw15
    The staff and team from the front desk to the service techs are always very friendly and helpful. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ mitton224
    John was very easy to work with. Couldn’t ask for a better person to work with. He takes the time to understand you and what your looking for. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kay
    Very pleasant dealing with the guys in the office. And thanks to the shop guy who fix my license plate for me! | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Cordeiro jr
    My girlfriend is pregnant with twins and we decided to get a Kia. If you want one leave this dealer ship immediately they make false deals and add money especially when you are a woman. My pregnant girlfriend and her father and I made a deal with reasonable rates. On the day she went to sign the deal and confirm she was met with hig | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Christina Sullivan
    They always do their best. Make sure we’re not paying for items that don’t need to be repaired keeping us very informed. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Cross
    Gervais Kia Service is a welcoming place. The communications are clear and given with just the right amount of detail. The final bill was less than the estimate so that was a nice surprise!! Always a great place for service | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Clint
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Paul Wilson
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Me
    I couldn’t be happier with the vehicle and the service. I made Savian work hard for this one! They all bent over backwards to make sure I was a happy customer! I wish I could have given six stars! Thanks guys! | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kim
    Savien and Ian were great. I would recommend them to all my family and friends!!!! | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kim
    Savian and Ian were great!! I'll definitely refer my friends and family to them. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ lrooney1990
    Working with Kevin Dunn was excellent, he made working with him and making a deal quick, easy and flawless. Thank you! | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessie Desforges
    Lilliana is the best! Always takes care of me and gets my car done for when i need it. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alyssa
    Great experience! John was very helpful in getting us the best deal. We were looking at several other brands and dealerships, but John worked hard to earn our business and make everyone happy. | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brenda Benson
    We worked with Taylor, and he was great to work with. Everything went very smoothly. I am still trying to learn all the different functions , but know that Taylor is willing to help. Brenda Benson | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Ron Madruga
    The red power tailgate on my Kia Sorrento did not work brought it in for service and they said within a short time that it was the power latch assembly. They said it was going to be $450 it was 189 for the for the troubleshooting and then $299 to replace the latch it took them 30 minutes to bring it in and he said oh it’s the latch t | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ gignesh
    Work was done fine, but they scraped rear corner bumper of my suv and never bothered to notify me. I am sure it was scraped during service in their very tight space. Since the vehicle was parked face out, I did not notice it during pickup. I noticed once I got home and they closed at 5 pm. Very unprofessional of them. Not sure if I e | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Clinera
    Did not install my mudflaps correctly. 1 screw per mud flap. Didn't clean well. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dan C
    Amazing service, I have been going through a ton of personal issues including family medical emergencies. My car stopped working in the middle of a family emergency and Gervais and the wonderful staff member Matt helped get me into a courtesy car to get to my family in time while working on my car. I’m beyond grateful for Matt and ev | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Brendan Bridgeland
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Angel Valentin
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Laura M
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ bcivian
    Great service. I bought a used VG and asked for new break pads and rotors and they did so. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ leonard.rapone1942@gmail.com
    I've had several visit's ,for the three Passat's.Each and every time I was met with a cordial and friendly attitude. ' | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ kathleen halloran
    Had an oil change, tire rotation, front end aliment done at a reasonable price. And got a complementary car wash and vacuum. All within a hour. The best experience I have ever had at a dealership. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ vadlavalley
    I never met Ian Thomas during my transaction, hence the low rating. My experience was fine, but nothing special. The sales associate I worked with, Danny, was friendly and helpful. | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ thomas mullen
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Peter McLaughlin
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Judy B
    Outstanding service from purchase to picking up my car. An honest family run business with true professionalism. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ rmel261
    Small place, but good service from Sabine. He went over everything very clearly. The process was quick and well organized. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ JJ
    Everyone was very kind, helpful and straightforward during my trade in experience. I recommend Gervais. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ thompsone
    They made the process of getting into a new vehicle so quick and easy! They helped me find the perfect deal for me! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Doug
    John did an excellent job working with me on this Taos deal. Pricing was up front with very little negotiations needed. During our test drive John was very informative and explained everything clearly reguarding the cars options. I explained to John that I was specifically looking for a certain model/color with panoramic moonroof. Jo | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert “RJ” Forster
    Brought my 2023 Kia Telluride in for routine maintenance. Service was very friendly and the job was done in a very efficient and timely manner. Well done. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Matt Brindley
    I took my car in for a recall that popped up. Matthew in the Kia service dept got me right in at the scheduled time and had me out sooner than I expected. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Ms OE
    I've never had an issue with the service department until recently. Not sure if I will ever go back there for service. | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ tawhalen10
    Such a great car buying experience. Very smooth. We are so happy with our new car. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ martina
    Sales associate Kevin was able to meet and exceed my expectations and got me a better deal that I had in mind when I walked through the doors. Very friendly and professional. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lyndseyi
    Great experience. John was great was able to get me the car I wanted at the price I was looking for. Highly recommend | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ kibejohn73
    Perfect sales guy in town, I just got the best deal in the city here | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ cpeabs
    Still waiting for questions to be answered as well as to be reimbursed for the inspection sticker. Waited a week for pick up after signing paperwork on a car they didn't have the title for. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Russ Sendelbach
    Pleasant surprise at Gervais Kia.. Took my Kia Soul in for brake repair (annoying squeaking). Got out with $0 charge. Brakes were fine except for some rust due to non-use while on vacation. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ CareyAnne Howlett
    Excellent service and very quick. They even got me an Uber home and back at no extra charge | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ alyssabearse
    savian was so helpful throughout the process, answering all the questions i had. made this an easy process! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Whale007
    Very nice, easy process. It was really made simple and the car is great. Thank you Gervais. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrick Durkin
    Excellent experience- been a Gervais customer for a couple of decades now. Great family great dealership. Also -Logan Anderson was A+ - also Glenn Wells saved me $$ by informing me that a lower mileage option for my lease was available reducing my monthly pmt by $25 - he didn’t have to do that or care. But he did. - that’s Gervais - | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Sabrina Wilson
    Very polite. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Reidbord
    Logan at Gervais was very pleasant to work with. He was patient with my decision-making and communicated details well. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Phelps
    Good experience that would be better if the scratch on the rear passenger door would be fixed, as it was supposed to have been done when we picked the car up on May 14. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ grleb61
    Prompt friendly service, above and beyond the norm..I would deal with and recommend them to anyone looking for quality and honesty | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ gerryland
    Everyone is very friendly sometimes the wait time can a little long for an oil change and tire rotation back service as the car was brand new | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ tleo99
    Customer service was great! Danny and team were so helpful and knowledgeable, they made the whole process completely easy. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ doyleonline
    Excellent service, helped me achieve my goal and exceeded my expectations with a comfortable buying experience. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ ginapeterson82
    Kevin was a pleasure to work with. He was kind, patient and informative. I look forward to doing business with him again. Highly recommend him for your next purchase. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Arthur Gonyea Jr
    They are efficient, accommodating and deliver quality service. They don’t try to force repairs down your throat but they are honest about things needing attention. The Sunbit repair installment plan is useful when the repair bill is outside your budget. Highly recommend this dealer. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ bill keefe
    Beyond unbelievable bad Paid &24 k for a used car and the car was supplied with a half a tank of gas. Really how cheap and unprofessional. Had to go back the next day for a sticker showed up for an appointment time that was given to me and had to wait a hour it took 10 minutes for the sticker. Was chastised and ridiculed for not b | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ SUTTONPLACE2
    Easy to work with and gave us a good deal. We worked with a very nice salesman | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ William Daly Jr
    My family and I have been Gervais customers for more than 25 years and have always been treated with courtesy and professionalism! The Gervais team is excellent to work with! Highly recommended!!! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Rnpiet
    I had a great experience and def will be referring friends and family to this dealership. | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ anyofus
    Service is always fast and done correctly. I wish they were open Saturday but othert than that, no complaints | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
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