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Centennial Volkswagen

★★★★★(87)read reviews

7500 W Azure Dr, Las Vegas, NV 89130

(702) 560-0843 Call Now!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Illyssa Teagan Lawson
Billy in sales was incredibly helpful and found the right car for me. Thank you for the experience and happy to be back in a VW. | Read Full Review
4/4/2026 12:00:00 AM | Google
★★★★★ Victoria Cheney
Huge shoutout to Dallas for being AMAZING from A–Z during my car purchase! ?? Dallas made the whole process fun, stress-free, and actually enjoyable. Super personable, easy to talk to, and never once made me feel rushed—even while running multiple numbers and checking out different cars until we found the perfect fit. Thank you so mu | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ jonathan ricketts
I had the absolute best car-buying experience at Centennial Volkswagen, all thanks to Frank. He truly went above and beyond—he even picked me up from the airport to make sure I could get my new vehicle! ?Frank’s knowledge of the cars is incredible, but what I appreciated most was his approach. He wasn't pushy at all; instead, he focu | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Kdawg S
New 2025 VW Jetta windshield wipers just turn on randomly. Notified VW and got appointment. Brought vehicle in and these bozos go we can’t recreate the actions..::! But when I drive and hit any sort of bump or extended driving these wind shield wipers turn on every time. So either they think their consumers are stupid or the worke | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Robert the bruce dixon
This place is a waste of time and money. David in service is rude . Don’t waste your money. Not to mention lot’s of time Combined the Volkswagen dealerships in Vegas wasted two plus days trying to get an oil change.Clowns. | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ alex kubitz
Hugo and the technicians took super good care of me. Came in with an issue with the active cruise control, needed an oil change too. Left with that all taken care of, plus new brakes and a wash! Service was quick (way quicker than the other VW in Henderson) and they honored the vehicle service contract. Didn't even charge me for the | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Donna Abernathy
The service department in my experience are very rude and dismissive. Talk to you with very little professionalism as if it’s your problem not theirs and I agree it’s not their problem. However, be polite and not have that whatever attitude. Politeness goes along way. What happened to that great customer service? Customer used to get | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Mike Susk
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3/8/2026 12:00:00 AM | Google
★★★★★ Dayonna Walden
Billy and the GM are the official dream team. They made sure all my dreams came true with the car I wanted. Everyone in the dealership was welcoming and very nice. I used to work as a paralegal for a big auto group and I've seen a fair share of things but I have to say my experience was great here and this is definitely a place you s | Read Full Review
2/19/2026 12:00:00 AM | Google
★★★★★ Stephen Hughes
Highly recommend stopping by and speaking with Gin, highly knowledgeable on all vehicles and will find the right deal for you! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Tony Endreva
Good service! | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Vivian Winston
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2/14/2026 12:00:00 AM | Google
★★★★★ j v
Carlos from the service department was friendly, helpful, professional and courteous. Explained to me what was going on with my vehicle and what needed to be done. Received a video inspection of my vehicle as well. Was given a loaner vehicle while VW kept my vehicle for service. Overall had a great experience. The only issue is the c | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Brian Richards
Extremely disappointed with Volkswagen of Centennial and Volkswagen’s handling of a serious safety issue. My leased vehicle is under an active recall for a fire risk, yet there is no available remedy, and I was explicitly advised to park the vehicle outside due to the danger. Despite this, Volkswagen of Centennial refused to provide | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Rosita
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1/27/2026 12:00:00 AM | Google
★★★★★ Bryan Kirk
Very welcoming & professional dealership. They will take care of you AND your car no matter how small or big!!! | Read Full Review
1/18/2026 12:00:00 AM | Google
★★★★★ Jake S
Hugo was very helpful. Great customer service! | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ Amanda Mantha
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1/10/2026 12:00:00 AM | Google
★★★★★ Alan Robinson
The folks at Centennial VW are great. This was our first car purchase here since findlay left. It was an outstanding experience. Billy, our salesman was still here from our last purchase a few years ago. So glad he is. He is fantastic. Thanks for a seamless, hassle free purchasing experience. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Byunguk Kim
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12/24/2025 12:00:00 AM | Google
★★★★★ Theblackson
Definitely was able to help out with all the issues and the problems that was having with my car is in the shop currently right now can't wait to see the results | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Jaime McAlarnis
Centennial VW IS A SCAM!!!!! It just keeps getting worse. Need to take my car in for 3rd time in 3 months for same issue. David is ridiculous and when you demand a receipt he refuses and tells you to go someone else next time or says your appointment from 10th has not been rescheduled due to provider being on paternity leave (today i | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Brandee Sapp
I told Tobias what I wanted and was willing to spend up front but instead of being straight up he tried to pressure me into getting a more expensive car or a totally different car!!! I know they want the commission but once I’m gone with the car I’m responsible for it and the payments! If you can’t meet the consumer where they are th | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Tracy Wilson
Horrible experience! I brought my car in due to a maintenance light coming on for the engine and they told me they would reach out once the part is in since it was back ordered supposedly. It’s been a year and never heard back. My car isn’t even 3 yrs old. | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Thomas Grimm
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11/24/2025 12:00:00 AM | Google
★★★★★ GGG
Thank you Hugo!!!! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Dave Stevens
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11/24/2025 12:00:00 AM | Google
★★★★★ Eric Janson
Most awesome people and great site ! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Chris Hollingshead
Was super. | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Christopher Tartisel (Chris)
Took my Atlas in for a recall 2 weeks ago, give or take, They took off the recalled engine cover. Today I went in to have no cover replaced. I walked he checked me. He said meet me at your car, we are to get you out of here. I went to car sat my seat, he comes out snaps it into place & in less 10 minutes I am an hour early to go to m | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Gabriela Ortiz
I went in to get my car fixed, Carlos checked me in and helped me out and he was super nice, i hope he helps me every time! The tech who fixed my car did a great job as well because my issue is fixed! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ James
Like most other dealerships, they will promise and sell you anything. We purchased a new Atlas R model with the full coverage “bumper to bumper” warranty that they said covers “everything”…… Well, the first issue we had was not covered. I’ll stick with Toyota and Honda that honored their warranty. | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Tiara Fowler
Took my 2022 GTI to this location for an odd issue with the travel assist sometimes failing on startup. I was called later that day and told that something about the steering wheel would cause this issue and they would order a new one to come in the next day and install it. So it did, and I was texted… not called… that the new steeri | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Nikola Kisko
We purchased a used 2016 VW Golf in April 2025 from this dealer, and while despite having an initial positive experience, we have only been disappointed in our communication to this dealer since. 2 days after purchase, a vacuum seal went out in the vehicle, that caused me to miss a volunteer shift while I was getting it towed. There | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Leonard Gonzales
Carlos helped me a lot in the service department. Very professional and polite. He worked to get me a loaner while my car was being serviced for 3 days. He communicated what was going on with my vehicle. Thanks for seeing me through the process. | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Nicole Doane
I just bought my first VW from Centennial Volkswagen and it was a very seamless experience. Dallas was the best salesperson I’ve ever worked with. She knew the Atlas Cross Sport forward and backward and had answers for all of my (MANY) questions. This was a very positive experience and I highly recommend you visit them if you’re in t | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Deja Cobbs
DO NOT GET YOUR REPAIRS DONE HERE! the stereotype that mechanics add on additional repairs or mess with parts that weren't broken before is NOT being beaten here. From the lack of customer service from Hugo to spending almost $1000 more than planned. This Volkswagen does not take accountability for their actions and expects their cus | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Elijah Stone
These folks charged me 1500 for parts and labor. I was on the road for three days. It broke down again. They tried to charge me an additional $600 for something that wasn’t damaged prior to me visiting the shop. Open admit that they had to take that part off to get to the original part, but that’s not their fault that it was broke th | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Brandon Johnson
Well, I've been waiting for the manager to contact me regarding my email inquiry, but I received a notification to review the company instead. Maybe you should reply to my email, Mel. Here’s what you’re gonna experience when you walk into Centennial Hills VW service: you’re gonna have seemingly brain dead service representatives loo | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Robert Butler
Sheldon was awesome to work with and made the buying experience great. He worked hard to get a deal that worked. | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Jennifer Miranda
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8/24/2025 12:00:00 AM | Google
★★★★★ Gafur Maliqi
Hugo M in the Centennial Volkswagen Service Department helped me when AutoNation Volkswagen's Service Department dropped the ball twice by promising to call me back and never did. Frustrated, I called Centennial Volkswagen instead, and Hugo M answered. He told me he could take a look and help me with my Apple CarPlay problem and he d | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Daniel Zamora
Service rep was helpful in explaining what service would be made in my Taos. | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Joshua Wills
Super easy to deal with Sheldon called me back when the car was in. Rachel was excellent. Fantastic dealership Experience Start to finish. | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Eduardo Guzman
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8/24/2025 12:00:00 AM | Google
★★★★★ Ashley
Always a great car buying experience at Centennial VW. Gordon/Paul/Rachel are the dream team! Gordon genuinely cares about his clients and ensures any and all questions are answered. Thank you! | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Jeannie Reyes
Hugo is the best! He’s always professional, friendly, honest, and knowledgeable, and he makes the whole car service experience stress-free. | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ alan ogawa
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8/24/2025 12:00:00 AM | Google
★★★★★ tyrone santos
Bought my ID.4 here last 2023. After sales service sucks. Car is under full warranty, I came in with a noise in the steering. They blamed it on my wheels. Told them to prove it but did not get any answer, did not honor warranty. Came in again for the steering wheel peeling an issue known to ID.4 owners but yet again they blamed it on | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Regina Williams
David in service very unprofessional and rude! As far as the manager Steve thank you for helping me thru with great customer service | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ V L
Very disappointed. I first came to the car service shop telling them my car has been stalling and paid $189 for a diagnostic and had my car for 2 days only to take some tape off my dad wrapped around the fuel intake (yes I realize that is completely on me) and handed me back my car with no diagnostic report and say that was the probl | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Cody Decker
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8/24/2025 12:00:00 AM | Google
★★★★★ Karl Garcia
Be Very Aware of Service Department. They do not actually inspect your vehicle - if they don't see evidence of maintenance in their system, they will flag it as CRITICAL in RED instead of a caution or reminder to have things done on maintenance schedules. They said I needed a brake fluid flush when I had one done at Pep Boys days | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Fernando S
If you're planning to visit VW Centennial and want a smooth, professional car-buying experience, I highly recommend asking for Gordon. He was knowledgeable, helpful, and made the whole process easy. Overall, my experience at this dealership was very positive. I definitely recommend VW Centennial. | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ john arnold
Thanks to David, in the service dept., my experience is always a pleasant one. | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Jaime Moses
After talking to several dealerships, I worked with Eddy here at Centennial Volkswagen and I had the best dealership experience. They are not pushy, and they try to fight for you to get the best price even if you may think it isn't realistic. The added bonus was not having to be there for 4 hours to work a deal on a car I already pic | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Juan H
Good customer service ?? | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Rociii Slzar
Extremely Good/ Friendly Customer Service was provided by Billy and the whole crew .Made buying my first car so easy. Would definitely recommend Centennial Volkswagen. Thanks Billy | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ James Squires
Professional staff and very clean and comfortable place. | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Anthony Parra
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7/24/2025 12:00:00 AM | Google
★★★★★ Ashundre’A VonteZ
So I found a car that I thought I wanted to buy and the sticker price was within my budget.When I got there I couldn’t even test drive the vehicle it needed parts and on top of that they tried to charge me for the cost of the repairs even though I didn’t own the car yet there financing department is scandalous they will try and run | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Natasha Lee
Horrible customer service. Can’t even reply to messages. See posted. Mad I have 360 coverage and they can’t get cash from me! | Read Full Review
7/24/2025 12:00:00 AM | Google
★★★★★ Donna Baia
Professional and honest salesmen | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Kurt Patrick DR
Bought a car here a year ago. I shopped around town from different car dealerships and so far Centennial VW car dealership has the most professional, transparent, and easiest to deal with. Julio has been very helpful. Will surely be back for future business. I highly recommend them. | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Corey Gerwaski
Listen… I despise buying cars. The whole process usually feels like trying to do taxes during a root canal—confusing, painful, and full of surprises. But yo, DALLAS? Dallas is that dude. They should honestly be running the whole dealership, the DMV, and maybe even the UN. I rolled in after a dumpster fire of a workday—not needing a | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Steve Schafer
We had the best experience with Centennial VW. We needed lots of extra help because we were moving and they accommodated us well above what is normal. Our salesperson was Paul and we loved working with him. We would highly recommend him every time. | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Joelene Carroll
Had ongoing issues with my starter/ignition on my 2019 Jetta that would cause it to stall/stop in the middle of the road or highway. It was such a stressful issue given the safety concerns driving with me and my two year old. Took it in to get serviced David was my service advisor and he was great reassured me the entire process that | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Scott Harrington
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6/24/2025 12:00:00 AM | Google
★★★★★ Nicholas McDowell
Great experience. I love that place and the people are nice. | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Hector Rodriguez
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6/24/2025 12:00:00 AM | Google
★★★★★ xgqd_wyd
I don’t know where you all are getting 5 stars from but this place has fallen apart ever since they switched management. Service department very shady and David very condescending human being very rude very ugh. Manager forgot his name helped me so much that I give you he did figure it out for me. Getting charged for something under | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Ryan Stephens
The service department gives you the Run around and they dont provide solutions. I have owned my certified pre-owned for less than 4 months. I have had it serviced 4 times for issues with the steering wheel (known recall had to get it replaced within 1st 2 weeks of owning it), info center, (cuts off the audio in the entire car a | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Kirk Goffney
Love it here! Such great service and love the cars! ?????? | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Erin Thomsen
Excellent service by Carlos. Most people worried about the dealer will be more money than a mechanic but not the case . They saved me thousands of dollars that other places were quoting me. And the job was done perfect. Thank you Centennial VW. | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Cindy Wallace
Have had 4 VW’s Bought my Tiguan from Findlay 4 years ago. Have had many service technicians,however the best person has been Kyle Blum. He’s awesome always friendly and helpful. Hire more employees like Kyle and you might be more productive. | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ martin ross
Absolutely the best dealership experience I've ever experienced, service writer Hugo Martinez was awesome, easy check in and kept me updated through out the repairs, hats off to the shop Forman Ben who stayed on top of the repairs in the shop, Cennnential Volkswagen is now our only repair shop. | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Elizabeth Parmley
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5/24/2025 12:00:00 AM | Google
★★★★★ Felicia Johnson
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4/24/2025 12:00:00 AM | Google
★★★★★ Richard Moran
This is a fantastic dealership. The entire staff are very friendly and helpful. 5 ?'s | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Cynthia Twist
Got our car in fast | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Elijah Johnston
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4/24/2025 12:00:00 AM | Google
★★★★★ Chris Plant
Firstly, don’t listen to the negative reviews. This dealership is run amazingly well in my honest opinion. I had the pleasure of meeting Sales Manager Paul Ryan and he was a true gentleman. Enjoyed a few really good conversations with him throughout buying my car, and afterwards too. Incredible management style and attention to detai | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Kristen Pearson
I have used this service center before. It gets the job done, but it isn't my go to place. I would prefer to go to VW in St George as there service center gives accurate times as to when the work will be done. Also they don't flag expensive work as being critical to get done, when it should just be a reminder that the work needs | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Madison Music
This has been my go to shop due to their fast service, communication, and reliability. Unfortunately this last visit was not up to par of previous services. I had my car towed for service and had a few services required. Upon pickup, my windshield had a crack and one of the services was not completed. I was told upon replacing the ba | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Krystle Turner
I went here to lease a new vehicle and was made to believe that I would receive three years 30,000 miles, registration paid, and free charging on my ID.4 for three years. during signing, they told me that I received too many deals so I did not get the three year 30,000 miles. I had zero registration fees paid for and I've had the ve | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Eva B
I purchased my new Volkswagen Taos 2022 I took my car to centennial Volkswagen service department so many times issues with Engine lights and other problems is has been 3 years I’m still having same issues with the engine light The Dealership is waiting for the warranty to expire at 50,000 miles . I escalated My situation to the Vol | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Russell Rogers
Took my money and didn’t fix anything . Paid 4k and my check engine light came on before I even made it home . Car won’t run . Go anywhere else but here | Read Full Review
4/24/2025 12:00:00 AM | Google

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