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Findlay Volkswagen

★★★★★(85)read reviews

983 Auto Show Dr, Henderson, NV 89014

(702) 997-0466 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Derek Lowe
Picked me up from the air port. Easy and seamless car buying experience | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Jessica Gresch
Luke is our guy! He’s been our dealer for the last two cars. He’s knowledgeable, patient, and extremely helpful. He was seeing a different client but knew we were looking for him, he took the time to let us know a good time to come back. He was right on the dot! He anticipated our needs and knew what was important to us before we | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Marry Fenlin
I was involved in a motor vehicle collision where my 2013 VW GLI was totaled. So, when I started shopping for a new VW GLI, there were none that were even remotely close to me that met all the specifications that I wanted. Most importantly, safety ratings, red, and a manual transmission were my requirements. Findlay VW, especially Za | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jay Fleming
Did a recall fix and said it needed an alignment for $170. Forgot to tell me the CV boot was bad so I replaced it now it needs another alignment | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Leticia Diaz
Do not buy this car unless you have a fast charging place at home.they sweet talk to customers explaining how nice free charge options for 3 years, but do your research, how hard time you are going to have charge this car. I guarantee you very time you spend over one hour waiting to get a charger and 20-30 minutes charging time.also | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Eric Thompson
Had a great experience working with Luke. Very friendly and courteous. He listened to what we needed, and didn't try to put us in something we didn't need or want. We were able to get a deal done, and we are very happy with the overall experience. We will definitely recommend Findlay VW to others, and will be back in future. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Muhammad Anwar
Worst parts department | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Allison Allen
Update on my experience... - Bought the care in August - Return to the shop in Sept because of an electric issue - Communication has not been great - Still in shop over a month later - Customer Care is an hour wait everytime - Exploring other options... Below is how I felt on purchase day... We were on our way to buy a Telsa and | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Sara Sandoval
This was our first time buying a VW but won’t be the last. The whole experience was great. Buck was kind, efficient and friendly. He was very respectful of our times and wishes and didn’t push us aggressively as other dealers have in the past. Many thanks to him and Luke that helped us also, very patient people both of them. Laura wa | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ dmackie30501
I TOOK MY CAR TO FINDLAY VOLKSWAGON., THEY'RE WAS A SMALL TICK IN THE MOTOR., I ALSO HAD 3/4 TANK OF GAS., THEY CALLED TO TELL ME I NEEDED A NEW MOTOR FOR WHICH I HAD TO PAY $10,000., WENT TO RETRIEVE CAR., THE GAS LIGHT WAS ON, THEY DROVE MY CAR TOO MUCH IT RUINED MY MOTOR. THEN I GET A RESPONSE TO MY FIRST REVIEW AND THEY'RE TRYING | Read Full Review
10/16/2024 12:00:00 AM | DealerRater
★★★★★ Denise Mackie
I brought my volkswagon passat to the dealership., they're was a small tick in the engine when I arrived., barely noticable., I left it., i got a call saying i needed a new motor costing 10,000., i retrieved my vehicle., when i started my vehicle it was KNOCKING So loud., THEN AS I WAS LEAVING, I Noticed my gas light was on!!. They | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Robert Hostetler
Having spent 30+ years in the car business and purchasing many cars from Tesla to Range Rovers I can say that this has been the best buying experience! Fair pricing and PAINLESS delivery. | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Hosanna Dacumos
Best dealership in the valley. Everyone was so helpful. Want to give a shoutout to everyone that help us out: To Laura for helping us and being patient with communicating with me through text I felt no pressure at all. To Zach that went above and beyond in accommodating us in store and having all the paperwork and vehicle ready for | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Erica Stanton
Great dealership! Worked with Ryan who was very personable and most importantly, very transparent and real! Ryan made us feel comfortable and cared for. Highly recommend Findlay Volkswagen and it’s great environment. We’ll see Ryan again when the ID.7 comes out. ?? thank you Ryan and team for such a comfortable car buying experience! | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ JOHANNES DAVIDGE
Great job from the service department, thanks for the streamlined service! | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Marisa Cedeño
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9/13/2024 12:00:00 AM | Google
★★★★★ Don Sarmiento
Highly recommend Findlay VW. Look to work with Zack. Made me comfortable dealing with him and is very knowledgeable. My only pet peeve is that he gave my cousin Jayson free registration after I endorsed Jayson to him just 2 says later. My cousin got a better deal Zack! ?? | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Austin Sanchez
Zack is a professional, got me into an amazing car and I couldn’t be happier with the overall experience. Thank you! | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Sara Sandoval
This was our first time buying a VW but won’t be the last. The whole experience was great. Buick was kind, efficient and friendly. He was very respectful of our times and wishes and didn’t push us aggressively as other dealers have in the past. Tons of thanks to him and Luke that helped us also, very patient people both of them. Laur | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Corey Judd
Zack was amazing. In addition to helping pick the right car for us, he took time to listen to all my 12 year olds questions, let her check out her dream car, and even wrote up a price for her when she won’t be buying for many years. He helped us figure out exactly what we wanted and was great to work with. Will be buying all our c | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Jayson Pestanas
Thanks Zach for all your help highly recommend. | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Chris Riestra-Schneider
Zach was so helpful with getting me into a new vw ID.4! Thank you to hom and his team helping me with my purchase! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Bozzozz2021
Zack hentzell is a great salesman! I was in the market for an EV and he let me test drive a ID 4 and I fell in love! It was also nice knowing that he knew so much about the vehicle and upon purchasing the vehicle he assisted me with any questions I had! Thank you so much! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Wade Rose
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8/26/2024 12:00:00 AM | Google
★★★★★ Losee Rich
All in all a good buying experience. Dealership is modern & clean. Didn't get as nearly as much B.S. vibe/tactics compared to the other 2 VW dealerships in town. If they seemingly didn't turn off the A/C in the bldg after say 5pm, & if the finance dept would've not keep me waiting for pushing 2 hours after the scheduled appointment t | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Donna Heckeler
Great experience all around. It didn't take a whole day at the dealership to get a car. Zach was awesome. | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Kathleen OBrien
We purchased an Atlas Peak Edition and are very Happy with our decision. Our sales person, Zach made the process pleasant and quick. No hassles and no games. Thank you! | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Christopher Pagel
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8/17/2024 12:00:00 AM | Google
★★★★★ Cecilia Mitchell
"I had an excellent experience working with Zack. He was professional, knowledgeable, and genuinely cared about helping me find the right car. The entire process was smooth and stress-free, thanks to his attention to detail and commitment to customer satisfaction. I couldn't be happier with my purchase, and I highly recommend Zack to | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Kareem Haskett
I recently went to Findlay Volkswagen to buy a Honda CRV, but it sold just before I got there. But guess what? Zack turned that into an awesome experience! He was super helpful and found me a great alternative—a 2018 Honda Accord EX-L. My 17-year-old son got his first car! Zack knows his stuff, is super professional, and always puts | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Chris Kuhn
From the moment Luke called me, days after the extended warranty expired on my CPO 2019 Jetta with high mileage , I was impressed with the professionalism at this dealership. Of course I wanted to get into something covered BTB for 4yr/50k with 3 yrs free maintenance.Great job of anticipating my needs. Luke took great care of me an | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Mark Habersack
VW and Bridgestone both know if the issues with the rear tires on the ID4's. My vehicle had 14,000 miles and only 18 months old for the tires to wear out as they did is unacceptable. Further the price of the replacements was outrageous. Further my vehicle was delivered back dirty, my arm rest were changed, and the tires were not cle | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Mia Benjamin
On hold over 10 minutes with no one eve checking in...still holding....13 min now...MAYBE HIRER MORE HELP!!GUESS A/M IS THE WAY TO GO~with NO service from OEM, Why shouldn't I?? 15 minutes now still on hold..annnnndddd parked for the third time....WELL YOU JUST LOST YOUR SALE TO KEYSTONE CORP...NO ONE HAS TIME TO WASTE LIKE THIS!! | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ S M
Thank you so much to my guy Jeff Young, service manager and Evelyn Volpone in Service for saving the day and getting new tires put on my Atlas last minute!! My kids and I have school shopping to do and this was a huge inconvenience but they made it better!!!! Also thank you to Liz in Parts who located the tires quickly!! THE BEST VW | Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Allison Allen
We were on our way to buy a Telsa and decided to stop by Volkswagen. From the moment of meeting Luke, we were engaged in the process of buying an iD4S. Process moved relatively smooth until finance. It took too long to close out the deal. We waited because we were sold and really, really happy. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Raymond Luna
Took our 2016 Passat in to get fixed at the Findlay service center and we drove out in a new Tiguan and couldn't be happier. Great service from the service desk, amazing sales consultant and wonderful finance manager to finish it up. Felt like I was buying a much more expensive luxury they way we were treated. I will buy from them wh | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Eric Dominguez
I would give it 0 stars if possible. Check Engine light was on. All they did was reset the system and gave the car back to me. I got the car back and the SAME day the check engine light came back on. They didn't want to repair it because it was still under warranty. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Jennifer H
Love Findlay Volkswagen! Karl was awesome! | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Joe Winton
Avoid for service. I've always been disappointed bringing my VW Atlas here for service, whether for maintenance or to diagnose/repair an issue. The last time I brought my car here was due to a coolant leak that required me to refill coolant every 2 months. Findlay VW told me there was no issue and they could not find a leak. Meanwhil | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ raymondluna
I have never had a better purchasing experience before! I brought my broken 2016 Passat to Findlay to have a diagnostic done to find out the engine was shot. I would have to replace the engine which would be more than the car was worth so my wife and I asked for options. What Findlay VW did for us was give us trade in value for our b | Read Full Review
7/29/2024 12:00:00 AM | DealerRater
★★★★★ Raphael da Silva
Worst experience. I bought a brand new Tiguan but after a year the breaks started making a terrible and loud noise. I took to the dealer twice but I was told that the breaks are dirty and have a bad quality. They “tried” to clean but the noise come back in the same day. The only solution should be the replacement but my breaks are st | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Matthew Pluck
Be careful trying to purchase a car here. They don’t honor the deals they have on their own website. They magically run out of the cars shown on the website when it comes time to purchase and they accidentally showed you the more expensive version. There’s better places to buy cars in town. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ Gloria Sanchez
If you’re looking for a new car I do NOT recommend buying one at this dealership. Or the brand Volkswagen at all these cars have soooo many issues and the dealers are just not willing to fix it. Do not buy the car or the warranty because they will not fix the car. No matter what the warranty says they will inevitably find a way out o | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Ivin Charles Sherrington
It was 20k service. So looks like it was done well, considering it was all internal. However my software now behaves weird sometimes post the wheel alignment and lane assist calibration that was done during the service. Update: Service center fixed the software issue with a reset & update. So it's take care well! Thanks to the servi | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Rosen Nedyalkov
I have had a great experience with the sales department. Leased once and purchased two vehicles. I have to thank Christian Sanchez and Zack for the relaxed and easy going process. Will go back if I need another vehicle. | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Kylan Romas
Ahh what a horrible experience this was. I towed my Beetle up there on June 1st 2024 because my EPC and engine light was coming on all of a sudden. They ran a diagnostic and determined that I had a faulty throttle valve that needed to be replaced, however the specific part that I needed was on a nation wide backorder and there was no | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ J.I. Leone
Great place for servicing my Volkswagen, wish they would order more Taos and Tiquan sel in two wheel drive and seven pasenger Tiquans. | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Gabriel Diaz
Had an issue with my Tiguan heading to Vegas. My wife and I feared the worst. Brandy in the service department put me at ease with her sound advice. Thank you again, Brandy! | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Aaron Fletcher
Ervin Cruz was an incredible salesperson. He was informative, personable and extremely helpful throughout the car buying process. This was during the CDK outage so it was not a regular experience. Ervin made sure my wife and I were comfortable and taken care of each step of the way. He definitely went above and beyond. | Read Full Review
7/9/2024 12:00:00 AM | Google
★★★★★ Jenny Chapman
This review is specific to Findlay Volkswagen service department. The mix of car sales with service reviews here masks how truly awful the service is. They cost us a fully operational air conditioning system in our 2013 Passat. Brought it in to check if it could benefit from a coolant charge, having just boosted the performance of th | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Ari
Very friendly staff, and they went beyond expectations. I took my car in for a recall replacement, and the staff was kind enough to give me a full diagnostic and car wash along with my service. I felt very welcomed during my first visit and would go back again for any service needs. | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Kelli Winston
I Went there today for the first time, not really having experiences with dealership. The welcome and great customer service and knowledge of my service issue that was provided by Evelyn in the service department was above and beyond. Their team worked on fixing my service issue with care. Will return. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Melissa He
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6/18/2024 12:00:00 AM | Google
★★★★★ Bryce Fisher
Last time I will go here. Took 11 days to do a transmission service and flush the brake lines. First time I came here, the girl at the desk told me 2 hours for an oil change. I walked around, ate. Came back 3 hours later. Then she told me it would be another 4 hours. That was the first and last time I attempted to get an oil change t | Read Full Review
6/18/2024 12:00:00 AM | Google
★★★★★ Melanie Marcano
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6/12/2024 12:00:00 AM | Google
★★★★★ Emily Cousins
Always Fantastic! I originally wanted a Honda Civic but went to VW due to low stock & I'm so glad that I did. Rick was very nice & helped me find the perfect car. I got a great deal on a used, practically new 2023 Jetta, which I named Jettabug. Thank you for making Findlay VW the place for me! Buying my first car was unforgettable. | Read Full Review
6/9/2024 12:00:00 AM | Google
★★★★★ Admiral Smith
The purchasing experience at Findlay Volkswagen defines the benchmark of the auto purchasing experience. We were contacted by Diane due to a vehicle inquiry and committed to an appointment. The effort displayed to locate a vehicle that worked for me, was unprecedented and one I was so impressed with. Success, Diane introduced us to | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Drazen Elez
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6/7/2024 12:00:00 AM | Google
★★★★★ Sabrina Fischbach
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6/7/2024 12:00:00 AM | Google
★★★★★ Chris M
It went great! I got my rear brakes done. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Paul King
They were able to fit us in for an urgent, though relatively minor, issue. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Troy E
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6/3/2024 12:00:00 AM | Google
★★★★★ Ruben franco
The stuff was friendly the deal was fair and i love the vehicle i purchased from them | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Marie Kota
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6/1/2024 12:00:00 AM | Google
★★★★★ Scooby-Doo
They were wonderful, helpful and easy to work with. They met my price and they were no pressure sales person. | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ linda leone
All was great i wish i could give more stars. Bob was wonderful and so was everyone else we met with | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Richard Rips
NO THANK YOU. They do not value customers. | Read Full Review
5/30/2024 12:00:00 AM | Google
★★★★★ Evangeline Ick
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5/26/2024 12:00:00 AM | Google
★★★★★ Peggy Bupp
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5/24/2024 12:00:00 AM | Google
★★★★★ Time Queen
First experience with Findlay Volkswagen was excellent! I had set up an appointment with Buck. From the time I arrived to the time I left he provided outstanding customer service and got me into the car I wanted with affordable payments. If you need to buy or lease a car, please go see Buck Joubert. He is kind, courteous, patient, | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Nicholas McDowell
Everyone was great and patient. Didn't fell rushed great experience. | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Maria Jackson-Williams
Efficient service. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Jennifer Hunter
My service was quick and they did a very thorough job of ensuring my Tiguan was returned to me in tip top shape; plus they went the extra mile to help me with replacing my battery. It's the type of *excellent* customer service that'll keep us coming back for life. Angel is the best! | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Tywana Johnson
The staff was very friendly and helpful I feel like they went the extra mile to make sure I was taken care of. Thank You Findlay VW Henderson. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Mike Salem
Best Dealer in the Valley. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Logan Kilgore
Made an appointment for 7am, was given an end of day call saying it was next in line, and hopefully checked out the next day. What's the point of an appointment? Update: contacted about providing a loaner vehicle to get my vehicle serviced. Will update again once completed. | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ Ronaldo Saludo
| Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Logan Kilgore
Made an appointment for 7am for a key fob program and for warranty check on my front assist not being available. Got an end of day call stating it was next in line, and should hopefully get checked by the next day. Why didn't they get to it? They said they were busy and it was next in line. Well, what's the point of an appointment? | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Miguel Guerrero
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5/10/2024 12:00:00 AM | Google
★★★★★ al schmitt
Great customer service! | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ David Su
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5/10/2024 12:00:00 AM | Google
★★★★★ 01kamron
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5/10/2024 12:00:00 AM | Google
★★★★★ Patrick Gooley
Great service | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Diana Keene
Attentive, knowledgeable, friendly, overall a great experience | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Olga Marie Kiss
Nothing over the top from the service rendered, it was just basic and simple oil change. All the staff are like NPCs, no customer service skills at all. We dropped off our car for an oil change at 7am, we were the first in line and didn’t get a call until 2pm (I needed to call them to ask for an update). I have the VW app so I wonder | Read Full Review
5/10/2024 12:00:00 AM | Google

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