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The Dean Team of Kirkwood

The Dean Team of Kirkwood

★★★★★(173)read reviews
10205 Manchester Rd, Kirkwood, MO 63122
(314) 315-4899 Ask About Our Service Specials!
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed
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Customer Reviews

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  • ★★★★★ Lauren Handy
    This dealership does a great job inviting you in and selling you a car, but they don’t do much past that point. We bought a car with 4,000 miles on it, and within a few car washes exposed cover-ups which were not disclosed. Instead of responding and trying to find a resolution, Colin decided to ignore the situation. The costs to fi | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Mike Kenney
    I had such an amazing experience with Alex, the salesman, and the purchasing process as a whole. It wasn’t until I started uncovering undisclosed damages that I became irritated. I quickly reached out to Colin, the general manager, to try to resolve these concerns. If you want to buy a used car you think is in perfect condition, the | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Ashley DiOrio
    I had such a great experience buying my first car at Dean Team Volkswagen! From the moment I walked in, everyone was welcoming, but Telly especially stood out. He was so personable, friendly, and easy to talk to, which made the whole process feel a lot less intimidating. As a first-time buyer, I had a lot of questions, and Telly too | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jillian
    grant & brandi were great | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ broken
    Why is it so hard for you guys to pick up your phones? | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Drabb
    Brandy and team were amazing and helped me find the car the fit my needs!! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Ali
    I wanted to share how delighted I am with my recent experience at the Dean Team-Kirkwood. Edin was incredibly helpful and knowledgeable throughout the process. His expertise truly made a difference, and I felt confident and well-informed every step of the way. I am genuinely pleased with my purchase and grateful for the positive e | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Concerned Citizen
    Alex treated me with the upmost respect. Took less than 24 hours to close the deal. I would recommend him twice over! Thank AP! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Devonte Williams
    Telly did an amazing job getting us in our next car he knew all the facts and was very up to date about every car we looked at | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Claire Jones
    Sean was THE BEST salesman I’ve ever had. I appreciate him SO much!! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Hasan Abuawwad
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Antoinette Poggioli
    Amazing experience! Alex was super knowledgeable, patient and got us exactly what we wanted and looking for! Highly recommend Alex and Dean Team! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Ryann Murray
    After purchasing my car and was the quickest signing in the world, I found that I had not been the one who signed all my docs using a digital tap. I created my signature and initials, however, it was the finance Manager Grant, who actually did the tapping. He took the laptop after I created my signature and signed the contract for me | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Aiden White-Lenard
    Dedicated to the work and to the customers | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Orr
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Matt Robertson
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Marcy Schmidt
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Pablo Kim
    Alex Pearse was great to work with - patient, understanding, and never pushy. The entire process was efficient, and the team was easy and pleasant to work with. Grant Winnett from the Finance department was also great to work with and made that part of the process smooth. I would highly recommend working with Alex, Grant and the Dean | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Pennington
    Sean, Adam and Grant were wonderful to work with! Great buying experience. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Slick rick 84
    Great people smooth car purchase | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Slim Ninja 650
    Pretty rough expierence here when i purchased a car. They brought it from another location, we agreed upon the listed price, when it came time to purchase they said that cost wasnt correct and they would only honor it if we went through their financing. Their financing manager just couldnt understand we didnt want to route through th | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Brian Smith
    I just wanted to give another shout out to the young man Sean and Grant in finance for helping me through a difficult situation. Sean was very helpful, patient, respectful and very kind in getting me into another Jetta that continues to fit all of my needs. Grant was also very nice and continues to be such a service. Thank you both | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Jason Dickherber
    | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Foreman
    I don't think I've ever given a dealership repair shop a five star review but here it is. Dean team has never given me a hard time with warranty repairs. Have been on top of their communication and helping with transportation. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Michael Kellogg
    Alex and Adam are awesome. If you in the market for a new car, give them a call. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Mike Darnell
    Very professional operation, highly recommended!!! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Dana Van Winkle
    Shawn, Ryan and the team made it so easy! Great service. Thank you! - your WI friends | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Gabrielle DeMichele
    Bate and switch, a long negotiation that ends where it started, always too busy, service doesn’t answer their phones. Sorry guys, you need to do better. | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ alverybartlett
    In my 82 years and after owning many cars of varying types it is my unsolicited opinion that the service teams at the dean team are the most competent, honest and helpful I have ever experienced. AAB jr | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Hiram Gay
    Derek Metcalf helped us get our first VW vehicle. He was a pleasure to work with and did not pressure us. He was flexible in our purchase agreement and gave us a great deal. We will be coming back when our other car’s lease expires. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ B P
    Totally impressed with my experience here! Not my first car from Dean Team, they are always great to work with, but this was my first time working with Dave Schultz. Dave should be the salesman of the century, well, at the very least the decade, for making the process as easy and painless as possible. In my experience, negotiating t | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Diane Duddy
    Dave and Grant were fantastic! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ MD
    If you are looking for a car, go see Alex Pearse at Dean Team VW. Alex was patient with my process working thru a very slow Geico insurance claim on my previous car, helpful with questions and found the answers if he did not know them off the top of his head. He was great to deal with throughout. The entire Dean Team was friendly | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Bob Duddy
    Dave and Grant are the best! Super fast and smooth delivery! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Pollock
    We can't say enough about Alex, he was so helpful and knowledgeable. No pressure, laid back, a pleasure to communicate with. We are newer to St. Louis area so took a chance with this dealership. God willing we will continue to do business with them. Grant, finance manager is also easy to communicate with, he will walk you through eve | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Katie Halet
    What an easy, stress free experience! Thank you so much, Derek & team! We very much appreciate your help and service | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryann Murray
    We had a great experience with this purchase. Alex took time to listen and work with all my needs with no pressure. | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Cameron
    Great experience | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Sebrina “Bree” Hinds
    Thank you MB for helping me to purchase a used vehicle and for being honest. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ KC Stedman
    Great experience buying a car at Dean team! Derek helped me find the perfect car and made the process seamless. Would recommend him to anyone wanting to buy a car! Grant with finance was also amazing and made the whole process so easy!! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Seitz
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Russell Gehrlein
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Broke N Nobb Society Humble Heathen Apparel
    MB was awesome and very Insightful | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kinley Chandler
    MB & Grant were absolutely wonderful! They both took the time to figure out exactly what my needs were. Recommend 10/10 to buy your next vehicle here! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Dameian Harris
    Shout Out To Dave & Tom for helping me pull off with the vehicle I wanted with no headaches or problems. I’ve dealt with dealership with indifferent mentality But not these two they help me figure out what I wanted and needed and got me out in no time. The Real Dealership Steph and Klay! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Angie Bilyeu
    MB was the greatest! He stuck with us through it all! Financing was a real bear Cat! But they got it done! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Russ Miller
    Eddie is a Rockstar. Got us in and out and addressed all of our concerns. Thank you Eddie and Dean Team! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Corbin Dickinson
    Working with Tim at Dean Team Kirkwood was an easy process, he even helped me with the car on a Sunday when they’re closed. Also gave me history of the vehicle over the phone and it was just as good as expected. Shout out to Tim! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Kelsea Hulsey
    We absolutely LOVED our experience with Derek in Sales and Grant in finance! They made it a breeze to purchase our beautiful new atlas! Can’t recommend them enough! So happy! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Gus Rodriguez
    I recently purchased a 2024 Volkswagen Tiguan from this dealership, and I had the pleasure of working with Derek. He was super friendly, easy to talk to, and made the entire process smooth and stress-free. He took the time to answer all my questions, went over every detail about the vehicle, and made sure I was completely comfortable | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Lauren C.
    We had a great car buying experience with MB and the entire Dean Team. Highly recommend working with MB! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ camille ratliff
    Smoothest car buying experience I ever had. I inquired about one of their vehicles online and Derek reached out right away. I went in to test drive it and the rest was history. Derek was straight to the point and super-efficient. I've never been in and out a dealership with exactly what I wanted this fast ever. I will definitely be r | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Denise Bergamaschi Brennan
    Sean was so knowledgeable, patient and genuinely helpful throughout the process! He helped us find the right car for us and made the process go smoothly. Highly recommend! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Ketta Hill
    Derek was friendly and helpful in finding exactly what we were looking for in a car. He was quick to respond and helped set everything up. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ AJ SqWires
    Sean Miner was awesome! Super super helpful! It was a very quick experience. He was responsive and great to work with! | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Jessi H
    Brandy was super rude to us, she acted like she was too busy to help us. We felt extremely uncomfortable and rushed due to her negligence. We would never shop here again. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Brady Newberry
    I recently bought a car here and the experience was great. Make sure you ask for MB! He was very friendly and transparent during the entire process. Everything about my experience here was positive. I will definitely go back in the future and visit MB for future car help! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Outlet Khai
    Dave is amazing. Helped me get a great deal on a Camry | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rumler
    Very easy to work with. Priced Fairly and gave a fair price for my trade-in. Derek was great to work with! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ patricia emmons
    Dean Team was absolutely so easy to work with. No pushy salesman or false advertising. Such a no/low stress experience. We recommend Alex Pearce for a salesman! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Laura Hegyi
    Derek was great in helping us purchase a "new to her" vehicle for our teen. He went above and beyond in letting her take it home for the weekend and picked it back up to get a fresh oil change and inspection the following week. Whole process was very quick and smooth. Thanks Derek! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Bonner
    My experience was quick and smooth. I went in for a trade-in estimate and left with the car of my dreams. Tim was my salesman and made sure I felt comfortable every step of the way. Thank you Tim and Dean Team Kirkwood! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Leandrew Hunter
    MB was great to work with. Go see him. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Sam Katke
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Habet
    Miguel was very helpful and positive when it came to purchasing the vehicle. Very grateful for the headache free experience. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Craig Fallon
    Had a very good experience at Dean Team Volkswagen. My daughter purchased a used Tiguan that was in need of a part so Derek Metcalf, our salesperson arranged for a loaner car so the car would be repaired prior to us taking ownership. Excellent communication throughout of sales experience and excellent service. I'd recommend the Dean | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Scott
    MB is great! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Lawrence
    Great experience working with MB. After a challenging experience last time I leased a car (different dealer/brand), this was a breath of fresh air and really easy and transparent. Highly recommended. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Manger
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Tasha Shell
    MB, was very professional very efficient. He found what we needed what we wanted within our price range and also very patient with us and he worked very diligently regarding the sale. He was nice he’s professional. He was all the above so if you’re looking for a car mind you we got here at about one something and we were out of here | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Madi Declue
    Spoke to service manager was offered a partial refund. This issue has been resolved | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Tea Leafe
    If you look back on my history you will know I make a point to be the person highlighting the best of things and those 5-star experiences nobody thinks about, however: We made the appointment for my Volkswagen Beetle as the horn had stopped working and we needed it functional to pass inspection after a cross-country move. Upon drop-o | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Danae Hoppe
    Derek was very helpful and attentive. He was even accommodating to our young children throughout the sales process which was also appreciated. He had good follow through after the sale as well. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ karen Johnson
    Can't say enough good things about my car buying experience at Dean Team Volkswagen! Tim was great, stayed with me the whole time without being pushy. I love my new Tiguan ! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Glickert
    From start to finish, easily the best car purchasing experience we ever had. We will never buy a vehicle from anywhere else. Grant and Edie made everything so easy. Recommend to anyone | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Micheal Najjar
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Virgene Tyrrell
    MB is a great sales person. A credit to the VW dealership | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex Waterman
    Dean team was wonderful! They helped me get into my new car super quickly. Danielle, Grant, and Dave were all super helpful in getting everything done quickly, thoroughly, and cost effectively | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Alfrey
    I drove from Indiana to Missouri to purchased my beetle, Tim our salesman went above and beyond and all the staff, including the business office manager made us all feel welcome. I highly recommend that if you’re looking to purchase a vehicle and want to be treated with the utmost customer service that you consider this Car Lot. I pl | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Erik Peterson
    Thank you to MB and the entire crew at Dean Team. They were great to work with. We love our new Tiguan. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Emily Senjan
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Stellmach
    The Dean Team buying experience was so exceptional in telling everyone just how great they are to purchase a vehicle from. They treated me and my family like I was part of their family! Thank you Dean Team VW of Kirkwood for the best car buying experience!!! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Fuente
    Excellent customer service !! It has been a fantastic time. All the team, Adam, Alex, Grant and Tim had been amazing and helping with everything we needed. Will recommend it to anyone looking for a new car and making the process a remarkable experience. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Rad “RADMAN” Man
    How shady the finance guy was on the warranty thing ruined the entire experience. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Kelly
    Extremely unprofessional and rude. Never coming back here again stay away from here at all costs. | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Malyn Canales
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Jessie Kocot
    I would highly recommend working with Derek at Dean Team VW Kirkwood!!! He is amazing! He truly wanted to get us the best deal possible! The whole process was very smooth! I LOVE my new Atlas! Actually my 2nd Atlas! ?? Go talk to him!!! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Ann Marie
    OMG! My experience at this dealership was top tier! Derek & Conley were professional, informative & friendly. Thank you both so much!!! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Noelle Hogrebe
    I just had the most positive experience with the Dean Team in Kirkwood today and wanted to share. I needed my front license plate put on my car that I had bought off of Carvana so I set up a service appt online. I am a young woman and this is my first car so I was nervous to come in because of my lack of experience. I wasn’t sure whe | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Karl Johnson
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Puchta
    Sean was excellent! Very professional and timely responses. Kept up updated during the entire process of waiting for our new car. Highly recommend! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Tricia ONeal
    I can’t say enough good things about Dean Team Volkswagon. Derek was very helpful and patient as I tried to navigate purchasing another vehicle. He worked extremely hard finding just the right car for me. I would recommend Dean Team to anyone in search of a new or used vehicle. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Grotrian
    M. B. was very knowledgeable and polite. He made the sales process very easy. It was a pleasure to have him as my salesperson. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ michael triplett
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Ruth Johnston
    Thanks to Marissa for the fabulous customer experience. She went above & beyond to make sure everything was perfect! I would suggest using the Dean Team for any new car purchase or trade in. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Camille Morgan
    So Happy with the service of Derek Metcalf. Would buy a car again from here!!! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Puchta
    Excellent service! Great attention to detail. We’ll be back for our second car soon! | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Marie Julie
    I can’t express how AMAZING this experience was, MB was the perfect salesman and made sure I got a car that I loved ! The finance manger was awesome Grant is well versed and made everything so smooth. It was a great experience until next time. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ R S
    At dinner tonight in Chesterfield Valley and watched this red Ferrari Purosangue pull up and park directly in the driving lane. A female driver with long dark hair and a male passenger with slicked-back dark hair, got out and walked into the bar, for an hour, leaving the car to block the lane so only one car could pass at a time. Wh | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Ken Elliott
    Danielle for the win!! Looking for a new car for my mom and Danielle worked her tail off to get her exactly what she wanted at the right price. The admin and finance team worked well with me and I had a great experience. Thank you! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Keith Martin
    Derek Metcalf sold me a delicious Volkswagen Golf GTI Mk7 and I am grateful. He went out of his way to give me a good deal on an exquisite automobile. Thanks to him and the rest of the Dean Team. Gorgeous cars. Gorgeous people. Gorgeous service. Even the complimentary water was satisfying. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ David Campbell
    Although I didn’t end up making a purchase while at Dean Team Volkswagen I felt it necessary to share my experience. I have never had such an amazing experience while at a car dealership. My sales professional was Brandy, she was very helpful. My wife and I sat at her desk while Brandy laid out all of our options on the available veh | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Wong
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ david bradbury
    Sean Miner is an asset to the sales force. Wonderful and swift !!! Complex deal took little time at all. And he knows about cool cars | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Peters
    Great to buy a car from. Highly recommend | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Matt Calvo
    I dropped by without an appointment hoping to check out a few cars I saw on the Dean Team website. Derek was awesome and made the process much smoother than I expected. Very personable and I didn’t feel pressured at all during the sale- he even stayed an hour past closing to help me out. If you want to do business with someone who l | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Marie Brown
    If you are looking for a car. Go see Michael B. at Dean Team Volkswagen of Kirkwood. Friendly and a stand up guy. My daughter was shopping for a used car. He was very helpful. Give him a try if you are looking for a car. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Kirsten Ketzler
    Derrick was super patient with me and got me a great deal! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Paige Wright
    I worked with Tim Vonderhaar (sales) and Chase (financing) to purchase a new VW Atlas & they were both phenomenal. I really appreciated their transparency & patience when going through financing options and wonderful customer service. I went in at 10 on a saturday and left with my new car by noon with a great deal no other VW dealers | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ James Jackson
    Great service, very helpful! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Casey Whitney
    Today I went out looking for a new vehicle and found myself at Dean team of Kirkwood, when I went inside Brandy greeted me. She was extremely helpful and knowledgeable. I feel great about the decision I made to work with her and will be back. I would recommend everyone I know to her! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Emily Griesedieck
    I bought a car from dean team last week and not only is it my dream car, but my experience was also a dream! I worked with Brandy and she exceeded any expectation I had. She was kind, patient, funny and extremely knowledgeable— also she was wearing the cutest cowboy boots. She made me feel very comfortable and I feel so good about my | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Rick Lowe
    Sean was a pleasure to work with, very smooth and stress free transaction. He also did things after the purchase to help and make it a great experience. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe McGill
    Was lucky to bump into MB while looking at cars here. He was great partner to work with and helped us find the right car for us and answered all our questions along the way. Was a very comfortable buying experience, which is saying a lot. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Dorty
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ W Sponaugle
    They were rude, and didn’t let me test drive the car I want. The lady, Brandy, gave me a massive attitude and the manager guy was standing there doing nothing. Never working with these people again!! | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Steven
    The saleswoman Brandy attempted to lie to me and screw me over on purchasing a used ID.4. She is untruthful and untrustworthy in her communication and attempted to take advantage of me. I test drove a 2021 Volkswagen ID.4 and was pretty locked in on buying it. However, upon closer look at the CarFax, the car had been marked as a reb | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Ragan
    The experience with Dean Volkswagen was great they answered all the questions I had and went beyond to help get the vehicle I was wanting couldn’t of asked for a better time buying everyone there was very nice and easy to deal with I am 2 hours from there dealership but would definitely drive back again for there services | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Shean
    Excellent customer service very patient and understanding MB did a great job | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Grishman
    Derek was great to work with. Definitely went above and beyond. He truly has patience dealing with us. Highly recommend this dealership and team. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ keyontae rollins
    Huge shoutout Mb and the whole dean team staff for making my purchase to my new Range Rover so quick and easy. MB was kind enough to pick me up from the airport and give me a quick tour of St. Louis with it being my first time in the area. Mb was very Ingenious and Advantageous and I really appreciated that! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Veatch
    Went to Dean Team VW to get my used Atlas connected to the myVW app (bought the car from Enterprise Car Sales). Brandy was able to remove my Atlas from fleet mode and get it connected to the myVW app. She was extremely helpful and very accommodating. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Megan Bailey
    Derek and Grant were amazing! Derek was patient with me while I was in a panic for days about my situation. Between Derek and Grant, it was best case scenario and I cannot thank them enough. Bless them for taking care of me ?? | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ C Myers
    Danielle was wonderful! She helped me every step of the way through a 3 week process (me going through different car options) to get me in a new vehicle of my liking. We handled everything over the phone, and I had a ton of questions. She handled it like a champ with patience and was always happy to help, even after the sale. We had | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ F Husman
    We had a great experience at Dean Team in Kirkwood. Our salesperson was Tim. Very personable and easy to work with. Helped us find exactly what we were looking for. We left another VE dealership because we didn't feel like a priority. Tim gave us undivided attention. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Seda
    I had buy a car after my old one got totalled by the tornado. Dave Schultz was super helpful and made the process stress free and I walked out with the car I wanted right after the test drive. Would recommend! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hoffmann
    My wife and I went to Dean Team Kirkwood knowing we needed two cars and we didn’t know how that would unfold, whether we would buy both cars at one dealership or not. Working with our sales consultant, Sean Miner, was easy. Sean was very polite, had the perfect amount of follow up via text, and very professional. He went above and be | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ TIM VONDER HAAR
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jill Speckert
    Adam, Derek and Grant were great. They were extremely kind, helpful and understanding of my needs. On top of that they were fun to work with. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Miller
    Purchased a 2022 Suburban out of state. Derek was super communicative, transparent, and a great help! It was a quick, seamless experience. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Jason Anselman
    | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ John Busch
    Great experience. We bought a used car for our kid. Process was quick and painless. Would definitely use Dean Team again. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Mohammad rajeh
    MB was nice | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Lejla Ahmetovic
    Good salesman—easy to work with and doesn’t push you into anything. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Gavin Lewis
    Derek and Grant were an extremely big help on getting me a really good deal on my new car! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Eli G
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ George Martinez
    Outstanding service. Thank you Derek for making the process easy. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Dallas Sisson
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tricia Lynn
    I can’t say enough great things about my experience with Danielle! She was incredibly patient, knowledgeable, and dedicated throughout the entire car-buying process. After exploring several options and going on multiple test drives, she helped me find the perfect vehicle. Thanks to her, I’m now the proud owner of a brand new Chevy Bl | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Snyder (Wascally Wabbit)
    Dean Team was awesome to work with. I flew halfway across the country to get my dream car. Derek Metcalf was extremely customer centric. He worked with me on financing options over the phone and even picked me up at the airport. Dean Team saved me a lot of time, and even helped me navigate my state's labyrinthine registration req | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ amy petty
    MB was great to work with! Very easy and pleasant experience. Adam was wonderful as well! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Patti Merlotti
    This is my second time going to Dave Schultz at Dean Team Kirkwood for a car.. He is still the best out there. Honest, straightforward and just a really nice guy. Highly recommend him! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Shaun Terry
    We went in to look at a used Honda CRV today and were introduced to the salesman, Sean. He showed us the CRV and asked if we had considered VW. We explained the needs we wished to have in a car and Sean found us a Tiguan that had comparable features for around the same price and let us test drive it. After driving it we felt like the | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Molly Aceves
    Dave’s friendliness and professionalism are always top notch! | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Yufei Chang
    Mr. Michael Bell at DeanTeam Kirkwood WV is a very professional salesman. He is understanding, caring and good at communication. He asks very careful about customer’s need and concerns and tried his best to address everything to make the purchasing process as smooth as possible. Strongly advice to come talk to him if you need a new ( | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Abel
    MB was great to work with at Dean Team Kirkwood. He took the time to make sure he covered all of our concerns and got us into a vehicle that we were comfortable with. MB was very personable and easy to talk to. I would most definitely be interested in purchasing from MB in the future. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Terrence Norton
    Great sales teams | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ JImmy Herdler
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ kathy abrams
    BUYER BEWARE. I was interested in this car. Had a friend test drive it. Warning sensor light came on. The salesman took it to the Audi dealership across the street. The communication wasn't fast enough for me (thank goodness) so I called the Audi dealership myself. The car needed both control sensors and a tire replaced; not a big de | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Kaiden
    they're financing is absolutely horrible. I went to Carvana, and another place called Queen motor company which is a joke on the wall place in Indiana and got a 7.5% interest rate. Dean team acted like they were doing me a favor at 12.5%. Rhey would not budge either. stay away | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Stadnik
    Anthony, Tom, and John have been super helpful over the last few years getting warranty work on my GTI sorted out and working with Volkswagen corporate to get some complex issues resolved for me. Much appreciated! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jt Jackson
    I had Derek helping me through my first car buying experience, and he was excellent to work with. He was kind and patient with me, and also very straight forward. He did not try to hide any information from me, or steer me down the wrong path for his own benefit. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Smith
    Derek was amazing and very helpful with looking for my first car | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Me'Shel Riedel
    Make sure you see Eddie | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Mark Buckley
    I highly recommend Dean Team VW of Kirkwood especially Mike Barnett, my car buying experience was one of the most enjoyable I’ve had. It was very clear that Mike and the management team at Dean VW were not just looking to sell me a car. They helped me find the car I wanted. If you are just starting to shop for a car start here. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Averi Logan
    Mike Barnett did a great job selling us a car! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Cathi Smith
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Pernell Roberts
    Great experience. HIGHLY recommend Dean Team. Friendly staff, WANT to work with you & sell you a car. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Kaylin Taylor
    I came in to get my Jetta serviced here for the first time. Typically I go to a different VW dealer. I was glad I came here because communication was great and they finished quickly. Following the service, I traded in my Jetta for a 2024 Atlas (I couldn’t help myself) my experience was a 10/10! Brandy and Grant were beyond genuine an | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Salena Tackett
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Brian Norvell
    Derek did an excellent job! Love the Beetle! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Heintz
    Updated Review** 3 weeks after purchasing the truck I discovered some very rusted brake parts underneath the front end. Adam(Sales Manager) & Colin(GM) assisted me immensely. My experience could have been horrible, customer service wise, but was the complete opposite. After evaluating my truck multiple times, they replaced the parts | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Sean Noble
    Everyone was very professional and great to work with, in every department. It made our car buying experience wonderful! Would definitely go back to them in the future. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Constien
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Julie Richardson
    I highly recommend visiting the Dean Team! We came up from Cape Girardeau and Sean made the whole process easy and quick!! We will definitely buy from them again. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Clendenin
    Derek and the team at Dean Team Kirkwood made finding and purchasing my new to me car very easy and as stress free as making a large purchase can be. I would recommend Dean Team and would also recommend Derek. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Thompson Beasley
    Quick process of selling/buying a new car at Dean Team. Derek has been quick to respond to questions. Thanks for your help! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Gould
    Just bought a used Tiguan from Dean Team. Second one from Brandy and she is very good at her job. No nonsense, straightforward and works hard at making the customer feel comfortable. When the sale was finalized, I went to Grant for completion of the transaction. It couldn't have been easier. He explained where and why I was signi | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Byron Gross
    Michael Barnett and Grant Winnett was a great help getting me into a new vehicle | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Amber Cothran
    Just purchased made my 3rd Atlas from the Dean Team. Adam and Edin have made my experience so simple and great. They make the 8 hour total drive worth it each time. I will continue to use the two as long as I can. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Omar powers
    Biggest regret was buying a car from this dealership. Stay away from here . Customer service goes out the window as soon as you leave. Nothing but problems with the car | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Tim
    Extremely Disappointing Experience – Unprofessional and Shady Practices I rarely write reviews unless someone asks me to help them out, but this experience was so disappointing and unprofessional that I felt compelled to share it. As a father of two young kids, finding the time to car shop is already a challenge. After multiple fol | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ K
    I had the unfortunate experience of visiting this Volkswagen dealership, and I’m still in disbelief at how poorly I was treated. First of all, I was left waiting for more than THREE HOURS, with no one even offering a simple courtesy like a water or snack. I felt completely ignored and disrespected. But what really blew me away was h | Read Full Review
    4/28/2025 12:00:00 AM | Google
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