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The Dean Team of Ballwin

★★★★★(73)read reviews

15121 Manchester Rd, Ballwin, MO 63011

(636) 238-0110 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Rod Wagner
The Dean Team VW in Ballwin, MO are knowledgeable, friendly, and fun to work with on your auto selection. Lucy was very excellent to work with on my Lease. I was in and out in a little over one hour. I couldn’t be happier with my new 2026 Tiguan. | Read Full Review
4/12/2026 12:00:00 AM | Google
★★★★★ Bre Deatherage
I felt very cared for and feel that I bought a true quality product. Miles was just the sweetest! I’d definitely return. | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Brycen Hoekstra
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4/4/2026 12:00:00 AM | Google
★★★★★ Tanya
We would absolutely recomend buying from this dealership. They have great cars, great prices, and an awesome staff. I give 5 stars to our sales associate Moses. He is top notch! We could not have asked for a better experience purchasing a car. It was simple, fast and stress free all the way around. And we got a great deal!! | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Heath Mentzer
Review for Steve Hirsch @ Dean Team Subaru Ballwin I used to hate going to car dealerships, but the moment I walked into Dean Team Subaru, I could feel the comfort and the welcoming atmosphere. Steve Hirsch was amazing—he is compassionate, personable, and incredibly low-pressure. He made the entire experience feel friendly and invit | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Matt Porter
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3/31/2026 12:00:00 AM | Google
★★★★★ Kaitlynn Picker
My experience at Dean Team Ballwin was great! Myles, Ethan, and Connolly were so helpful. I had just totaled my car and was in the market for a new car and they were great to work with. The process was so much more smoother because of them! They also were so patient with me while I worked out the final tweaks of my insurance claim | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Glenn MacDonald
I have bought 3 cars from Dean Volkswagon in Ballwin. The first two transactions were good deals, but the process of getting there was quite miserable -- all the usual car salesman tricks/lies,... This time was completely different. The salesman Klarcke and manager were easy to deal with. We got a very good deal on exactly what we wa | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Katy Preslar
After doing research online for an Altas, Derek called me to see if I needed help in my car search. He was so kind and did everything he could to help us and answer all questions. After a test drive, it was a done deal. Dave was also so helpful and kind! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Anthony Idlewine
Easy to deal with Ethan got us in and out in short order | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Peter Steinberg
I called the night before, went in and they were ready with what I wanted and what I wanted to see, ended up buying that day, great sale with Moses and Great service with the test of the team from finance to the Porters! Definitely will be back! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Karen Lucas
First time buying a car on my own. They (especially John Ostlund and Adam Smith, sales team) made the process easy and without stress, and gave me a great deal! I never felt rushed, and they were patient with me on decisions about color, etc. Highly recommend this dealership! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Gordon Coverdale
Dean Team was my first Subaru dealership experience and I can't imagine going anywhere else! Shawn was very helpful with the process of purchasing a new vehicle. Highly recommend! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Whitney Standley
Joel and Connelly were absolutely fantastic to work with! They made the entire process easy and stress-free, and we never felt pushed or pressured. Our family has now purchased four vehicles from this location because the experiences have always been so positive and the cars are consistently great quality. I would highly recommend an | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Diane Ware
I am writing to formally document and escalate my concerns regarding a missed diagnosis and the quality of service I received during my recent visits to your dealership. Following a timing belt, water pump, and coolant flush service, I reported that my rear backup camera was no longer functioning. I returned for a follow-up appointm | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Jeff Wuebker
My wife and I bought a new VW Atlas Cross Sport and were lied to repeatedly by the salesperson! We were told that they were open for service on Saturdays and they are not! We live about 2 hours from St Louis and work through the week so that was going to work to get the oil changes done on Saturdays. Called to schedule the first oil | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Jeffrey Krueger
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12/25/2025 12:00:00 AM | Google
★★★★★ Donna Bale
Ethan was super helpful with our purchase... nice young man | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Olivia Gentilini
My first time buying my own car and it was a very delightful and not stressful experience! Ethan Simpson helped me out and was very honest and upfront about everything and made me feel comfortable with making a purchase, great service! | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Aiden Hollingshead
Great people in the shop and just a great place all around | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Alvin Slatton
Pleasant experience buying our Outback. Shawn was very helpful throughout the process. I got the vehicle I wanted at a fair price Will definitely buy from them in the future. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Morgan Lavine
We are traveling from Michigan when our wipers started malfunction. A bolt had come loose, they got it fixed and got us back on the road quickly. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Nancy McMurray
I had a fantastic experience at Dean Team Subaru, especially with Shawn Nethercott, the salesman I worked with. I called Dean Team the day the new 2026 hybrid Crosstrek became available to order. A friend had told me they were the best dealership to work with, even though I lived two hours away in another state. Shawn helped me order | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Anita Boedy
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11/25/2025 12:00:00 AM | Google
★★★★★ Jason Bruemmer
ASK LOTS OF QUESTIONS BEFORE PURCHASING AN EXTENDED WARRANTY FROM DEAN TEAM. An "extended warranty" starts at whatever the mileage is when you purchase the car. NOT after the factory warranty expires. Was told by finance department at time of purchase " you get almost all of it back if you dont use the extended warranty" was discoura | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Stephen Rusbarsky
I went in for a repair and walked out with a new car. Let me explain..... I had a Subaru Tribeca and loved that car! I wanted to preserve its life even though I bought it with $150,000 miles and it was close to 200,000 by the time I lost it a few days ago. So because of wanting to preserve it as long as possible I took it to the Sub | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Susan Taubman
Dave has been very supportive and expedient in meeting my car needs. | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Alysa Busteed
I had a great experience at Dean Team Subaru with Steve! I was a first time car buyer and he made the process as easy as possible. He was patient and took the time to explain everything to me about the car and process. I would definitely recommend going to go see him if you are in the market for a new car! | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Kevin Lipson
Had an amazing experience at Dean Team Baldwin! Nate was incredible to work with—he made the whole car shopping process fun and stress-free. He listened to what I was looking for and helped me find the perfect car that checked all my boxes. Couldn’t be happier with my choice! Huge thanks to Nate and the entire Dean Team crew for maki | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Jon Pham
Nate, Mary, and Sam worked tirelessly to make sure I left with the best deal possible. In my short amount of time there, I could feel the family values and culture that they each embody. Thanks for making the purchase easy. I will definitely be coming back for future purchases. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Lauren Brown
My husband had a great experience here with Joel. He was super knowledgeable, easy to work with and even came in on his off day to help. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Terri Goodman
I just bought a Subaru Forester from The Dean Team and it was an amazing experience. Paul was a great salesman! He listened to what features were important to me and helped to show how this car offered that. Sam was financial advisor and he was very organized. He had prepared my paperwork and made this transaction painless. Dave | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Bryan Wilson
Just felt like I was working with top notch people. Makes u feel comfortable that your working with the best! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Dan Kaveney
Andrea and Paul always remember my name. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Jessica Oberle
Toby made our first car buying experience so enjoyable! He was patient, kind, and made sure we felt good about the decision we were making. I could not recommend him and Dean Team enough! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Micheal Najjar
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9/25/2025 12:00:00 AM | Google
★★★★★ brent robertson
I put a deposit down to hold a used car until an open recall could be completed to save a second trip to the dealer. However, it was sold. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Mary Furay
Tim was fantastic! Prior to arriving for a test drive, I had done my own research but I still had many financial and technical questions. Tim was patient and respectful as he worked to assist me. I ended up liking the car and Tim walked me through the next steps, and he was a good listener and fair in our negotiations. Other friend | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ jene inman
Wes is the best! I bought a car from him 10 years ago and it lasted me until the one I bought yesterday. Dean team has great quality cars and very good prices. Highly recommend. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Libby Robinson
Everything was great! Jay and the sales manager Mary were fantastic! | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Seth
Highly recommend never stepping foot here, Very incompetent and ignorant employees! How do you sell somebody a $50k BRAND NEW piece of trash and turn around and pretend the issues the car is having are “normal”? Insist that this is the way the car operates due to all of its electronics and “ultimately you have a warranty so you can u | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Bruna Prates-Albanez
I hope this was an odd experience at their VW CAR SERVICE SHOP so good luck if you go there.. I had a great and easy experience scheduling the appointment. Easy drop off around 10a. I needed a coolant system pressure check (aka diagnosis for going through coolant too fast). Turn around time was 1 day so I expected a call before the e | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Andrea Krieger
This was hands down the most enjoyable car buying experience we have ever had. We arrived at 4:30 and left by 6:30 with our new vehicle. This included our test drive, negotiations, finance, and signing all paper work. Toby was our sales consultant, and I would recommend him to everyone! He is an endearing conversationalist who made | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Joshua Hunt
Had a great experience working with Tony and Nate! They were both friendly, very knowledgable and answered all of my questions. I don't plan to buy another vehicle for awhile, but when I do, I'll give the Dean Team another visit. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Ann Roth
Paul Bierman and Jason Moore are such gentlemen and a pleasure to work with, could not ask for a more pleasant experience even though I unfortunately had to redo it twice in less than a year thanks to a very careless driver, I was hit after only 9 months of owning the first Subaru , but after crawling out safely definitely planned | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Travis Stewart
Elliott was super helpful, respectful, and professional. He helped us find a car to fit in our budget and went out of his way to communicate with me ahead of time. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Ryan Dorty
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7/25/2025 12:00:00 AM | Google
★★★★★ Dotti Elgart
Guys were great, willing to listen and give good feedback. WERE respectful of our time. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Ricky Shah
Extremely Disappointed – Poor Service & Lack of Accountability My sister had repeatedly taken her Volkswagen Tiguan to Dean Team Volkswagen for a suspected oil leak while it was still under warranty. Each time, they dismissed her concerns and insisted there was nothing wrong—even after multiple visits and ongoing issues. One of the | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Sabrina Hansen
Staff can't be great if they're happy speeding around town in the vehicles running lights, stop signs and cutting everyone off. Unless someone is taking a very extended test drive to St. Ann, the staff is not driving responsibly. Bad look for the company. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Vijaykrishna Varanasi
I had a great time experience in buying a Subaru Forester limited hybrid from the Dean Team in Ballwin, MO. Especially the sales representative Paige Greiwe was very helpful during the test drive and the buying process. We were looking for an autumn green color for the SUV and she made sure that it was traded from another dealership | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ T Biggs
I purchased a car with the help of Wes in pre-owned and I couldn’t be happier! He makes sure to take care of his customers and that you are very satisfied with your purchase. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ smjvyc
Very accommodating and offered me plenty of options! I’ve been satisfied with the Dean Teams work on my car in the past. Thank you for being very professional and straightforward and helping me select the best vehicle for me and my lifestyle. Thank you so much - I love my new car! | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Mary Pogue
Had a fantastic experience with Dean Team when buying my recent car. Exceptional service, quick and smooth purchase process and helped me find the best deal in budget. Cannot recommend them enough!! | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Jaidin Jackson
I recently bought a used 2024 Mazda CX-30 Select Sport from Subaru-Volkswagen Ballwin. Tony was incredibly helpful, kind, and patient throughout the entire process! I never once felt pressured or rushed. He was also extremely knowledgeable. The car had a couple of scuffs and scratches which were repaired before I left the lot. Not on | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ ben nethercott
My car buying experience was excellent! Speedy, knowledgeable, and professional. Highly recommend Dean Team Subaru! | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Marcus Files
The people there are the best I’ve ever worked with. Nate and Mary did outstanding! No pressure on their follow ups, worked with my schedule, and did everything to meet my requests on the price. There’s process was quick too! 10/10 will go again and do recommend! ?? | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Marcus Files
The people there are the best I’ve ever worked with at a dealership. Nate and Mary did outstanding! Both were polite with their follow-ups as I neared lease-end and did everything to meet my requests on the price without adding pressure to the transaction. There’s a reason I didn’t have to waste time shopping around and it’s because | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Dan Reynolds
I was expecting a $300 invoice for a new key. Instead, you ordered a new one and also re-programmed the faulty key. I now have a spare, but was not planning on having it and did not expect to have to pay a bill for $500. It just wasn't made clear that a diagnosis at the outset could have determined that the original key was fixabl | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Stefani Stella
Shawn was amazing! I gave him my budget and the features I wanted in an SUV and he delivered. He gave me several options and after test driving a few, I narrowed down my decision. Shawn was professional and respectful of my time. He made the experience painless and answered my many questions. I love my new Volkswagen and will definit | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Stefani Stella
Shawn was amazing! I gave him my budget and the features I wanted in an SUV. He had serval options for me and after test driving a few I narrowed my decision. I never felt pressured and he answered my many questions in a professional manner. I highly recommend Shawn and will refer him to friends and clients. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Darin Broussard
James Dean is genuinely sincere and trustworthy. I let him know what I was looking for and my budget. He asked questions keeping my needs in mind and found me the right vehicle. Thank you Jimmy. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Tricia
I have to say this dealership goes above and beyond to help you get the car you want. Nathan is the greatest salesman. He helped so much. He knows what he’s doing and was so very patient with me. Jason and Mary in finance were so helpful. Even if I have questions in the future, they said they would help me. I highly recommend the Dea | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Jacob Snyder
Sales and service both do a fantastic job. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Ryder Tarby
Nathan at Dean team was great to work with, super knowledgeable, transparent, efficient, and provided a fair value for the car we ultimately purchased. We shopped around to do our own research and without a doubt, Nathan and his team’s customer service was superior. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Amber Wessel
This is the 2nd vehicle I have purchase from Dean Team Subaru / Volkswagen Ballwin. Nathan V. was amazing to work with. I came in for a recall on my Volkswagen Atlas and ended up upgrading to a new one! Great service team and wonderful sales and finance dept. made the whole process painless and we had fun! Thank you Nathan and Dean | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Jane B
Great experience at a car dealership. Our salesman Tim was knowledgeable and not pushy! Will definitely buy from Dean Team again. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Ryan Veatch
I recently bought a 2024 VW Atlas from Enterprise Car Sales. When setting up the myVW app, I was notified that the car was in "fleet mode" and I found out that only an authorized VW dealership could remove the fleet mode. Because of this, I visited the Dean Team VW of Ballwin to get the car off of "fleet mode" so I could start usin | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Mike Stuhr
Solid all around experience! | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Gustavo Vera
Paige did a nice job, she was attentive and patient with all the questions I needed to ask in the process of purchasing the vehicle. The 2025 Atlas is wonderful!!! | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Cora Hollis
Terrible costumer service when trying to call. I've left countless voicemails to their financial officer, Jason, who hasn't picked up once. It's going on week 2. I would drive down there but it's over 30 minutes away and honestly I shouldn't have too, they should be able to answer the phone. | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ A M
Recently purchased a vehicle from Joel at Dean Team VW. Absolutely exceptional service, support, and genuine care. Shopped multiple dealers and vehicles, but Joel's knowledge, service, and recommendations based on my specific lifestyle requirements sealed the deal. Just left with my new vehicle and highly recommend that you call or v | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Hunter Satterwhite
HIGHLY recommend this dealership! The absolute BEST car buying experience I have ever had. They are no frills and no pressure. They stand up to their promise. A true professional out fit with incredible employees. We have taken our previous Volkswagen to the service department multiple times and dealt with Scott. Excellent service ad | Read Full Review
4/25/2025 12:00:00 AM | Google

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