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Northtowne Volkswagen

★★★★★(20)read reviews

6750 N Oak Trfy, Gladstone, MO 64118

(816) 895-7839 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Ed
Great salespeople and fair prices. Highly recommend. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Aaron White
My experience getting a car at Northtowne Volkswagen was great! I worked with Mike Smith and he was incredibly friendly and attentive the entire time, without ever being pussy or impatient. Mike was always able to answer questions for me when asked, was quick to reply via text and email, and made a process I generally dread having to | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Mary Pace
Worst Services Department Ever !! I have brought 2 cars from them no problem sells , But service Department HORRIBLE! Cant get u in in a timely manner then has your car forever !! And Don't try to help or work with u . Donnie in service Rude !! | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Maggie Randall
Micah is an amazing sales associate! 10/10 recommend. Everyone in the actual VW dealership is so kind. AVOID SERVICE at all costs - especially Barry. He talks down to you, especially if you are a woman and won’t do what you actually ask of him. Brought my car in for a coolant leak and Barry told me they tested the system and there w | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Jenna Greenwood
Always great service. I did not buy my car here but they have never hesitated to help me when needed. Bobby (in service center) is always so great and friendly and upbeat. I will keep driving the extra 20 minutes to come here. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Sally Kim
Highly Recommend! Worked with Mike, he is very good! 5/5 | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Bethany Clark
Don't buy a car here. They sold me a new car that was junk from the start. They mislead me on the warranty and then tried to overcharge me. They rarely answer the phone and do not call back. So disappointed. Can't wait to get rid of this car. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Stephen Vaughn
Matt Weaver good experience Good sales person not an arm twisting sales man followed up on everything got things done to make the car sale that was requested. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Jun Elegino
Well if you want the real reviews on this place, read the yelp reviews because they are more accurate. Dont bring your car to the service station. I dealt with Bobby. Wanna be ghosted by the service agent? This place is for you. I dropped my car off at 840am. I had no follow up calls from them. Bobby doesnt answer his calls or his s | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Abby Ehrler
Recently purchased a new Taos with Kevin. My first visit I was up front that I couldn’t purchase, as I was still working through my insurance process and not once did I ever get any pushback or pressure. He followed up with me in the following days, but I wasn’t under constant barrage of calls and texts which was super appreciated. A | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Dawn Morgan
Awful awful awful | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Benny Aulner
My family has bought more than a dozen cars from the various Northtowne dealers. I've never been treated worse than VW. The service is an absolute joke, they won't pick up the phone and couldn't care less about you or your car. The finance guy is awful. He was rude to me and tried to sell me a car at 8% interest with excellent credit | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ J Aulner
Review Title: Shocking Betrayal from a Long-Time Customer As a loyal customer of over 10 years, I never thought I’d say this: NEVER SHOP HERE. I've bought six cars from NorthTowne VW and referred multiple family members, but my recent experience has left me regretting every transaction. I was working out a deal on a used vehicle an | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Eli Stammler
Took my VW in and had 2 mild repairs. Completed one and the other was an oil cooler that’s pretty important. Had 2 other companies 1 being Firestone and 1 being another dealer look at the car and the list did not include replacing an oil cooler but instead several different leaks and a right front spring broken. The face on the mecha | Read Full Review
6/28/2024 12:00:00 AM | Google
★★★★★ jerry thate
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6/21/2024 12:00:00 AM | Google
★★★★★ Melissa Milburn
I bought my car here and the sales team were great! The service area is another story. They don’t answer the phone (in fact I just got transferred to the service dept and I got a VM that was so full it couldn’t accept new ones) the person who answered the phone is always rude and the service dept is a joke. They don’t honor appointme | Read Full Review
6/9/2024 12:00:00 AM | Google
★★★★★ Jennifer Ross
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5/27/2024 12:00:00 AM | Google
★★★★★ Elizabeth Mortallaro
Micah on the sales side is highly recommended. He’s honest, kind, and attentive to everything you ask. Bryce in service has been the most awesome rep for the service department. He’s been prompt at retuning calls, is personable, and is someone you feel you can trust. You won’t be disappointed with your experience from them! | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★ Ush
Sam helped a lot trying to get me the best car suited for me, and after all the car searching he helped me purchase a car I absolutely love! Thank you Sam and Northtowne VW for helping me out :) | Read Full Review
5/23/2024 12:00:00 AM | DealerRater
★★★★★ Landen Ferguson
Good luck even getting someone on the phone to talk to since they don't even answer the phone. Over priced, extremely long wait times, horrible to deal with. Go somewhere else and save yourself some time and energy. | Read Full Review
5/20/2024 12:00:00 AM | Google

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