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The Dean Team of Kirkwood

★★★★★(69)read reviews

10205 Manchester Rd, Kirkwood, MO 63122

(314) 315-4899 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Andrea Paul
Derek and Grant are absolutely awesome. This was my 1st time purchasing a new vehicle and they made the entire process so easy and stress free. I highly recommend the Dean team in kirkwood for your next vehicle purchase, don't forget to ask for Derek and Grant! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ gary pultro
Mike Barnett Outstanding experience Mike and Grant !! Thank you Dean Team!!! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jay Tierney
I recently purchased a VW Taos from Dean Team Kirkwood. A really great experience all around! Eddie found a fantastic deal on a 2023 located in Texas and Dean Team provided a loaner almost identical to the one I purchased. I would highly recommend Dean Team. Great customer service and amazing sales support. Be sure to ask for Eddie! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Corey Hulsey
Derek Metcalf and Grant Winnett were amazing to work with! Highly recommend this team at the Dean Team Kirkwood dealership! | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Edward Stevens
Alex was great! Thanks to the “Boss” for working with us on price. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Aiden Ford
Derek was great and easy to work with, plus he consistently checked with the service shop to make sure the car was 100% ready to be taken off the lot. Very much appreciated working with him! | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Ebonie Davis
Brandy is simply THE BEST!!! Very thorough and helpful!!! I appreciate you so much!!! | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Teresa Carver
Derek was a great salesman! | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Dana Green
I worked with Adam and Derek to buy my leased Atlas cross sport …Impeccable service, fabulous communication… they both worked with me to get the best price possible. I would not go anywhere else to buy a car. Wonderful experience! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ anna germano
Such a great experience! Everybody was so helpful! I will be telling everyone about my experience with the Dean Team for a very long time! They made the process so easy! | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Christine Dietz
I bought a car here and they actually sold me a car that had just been traded in it hadn't been serviced or anything. It didn't have a spare tire. When I got a flat and went to get the spare tire there was none. They wouldn't give me a spare and told me I was lying. This was and is the worst dealership I have ever been too. They are | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Ben Griffiths
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10/26/2024 12:00:00 AM | Google
★★★★★ Nik Glanz
Dave was awesome! Second time buying a car from him, and will be back next time we need one! | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ The Bisignanis
Derek M at this dealership went above and beyond to help me find the car of my dreams. I’m from out of state & was so knowledgeable and helpful. His customer service is what makes the difference. He was kind and friendly during the entire process & as a young female buying a car for the first time he made the search a lot less intimi | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Cassandra Bell
Mike, Nick, and Bill were all great when it came to my first car purchase. Everything went smooth and it was amazing to work with a staff who cares about their customers. I would recommend them to anyone who’s looking for a car! | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Lauren Wacker
Derek was a great help. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Catherine Boyd
Recently bought a new VW Tiguan at The Dean Team and it was a seamless experience working with Derrick Metcalf. If you are in the market for a new vehicle, Derrick is knowledgeable and efficient in assuring your time is valued and you have all the information you need to enjoy all the operating procedures & service The Dean Team pr | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Mercedes Sal
Every "Dean Team" location is the most overpriced dealership in 200 miles radius. | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Erik
Dave Schultz has been ‘my VW sales guy’ for years. He has that rare ability seamlessly balance the right focus on what I really want in my vehicles with being a successful salesman. I am grateful to him for that as well as the times he’s been there for the very few times I needed some type of help after the sale. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Bradley Peltz
Alex and Adam were super helpful and amazing to work with. Couldn’t have asked for a better experience while leading my Atlas! Thanks guys! | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ April Goode-Segree
We recently purchased our second vehicle from this dealership and were just as pleased as the first time. This time, we worked with Derek Metcalf, and as always, the customer service was outstanding. Derek worked diligently to ensure everything for our vehicle was handled and kept us consistently informed. The dealership has a friend | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Lorey Golden
**Editing my review to reflect more recent poor experience with customer care** 9/24/2024: TLDR; While the actual purchase of our car was a very pleasant process, we've had a very disappointing experience since then. We were told our concerns would only be addressed if we removed any negative reviews from the internet and signed a c | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ John Richards
Jason was so helpful and the whole experience of buying a new car from Dean Team was a breeze. Very happy. | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Mary Jo Bond
Love my new Tiguan! Derek in Kirkwood got me the best deal ever and offered me the most for my trade in. Mercy employees get a discount. Who knew? | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Joyce
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9/19/2024 12:00:00 AM | Google
★★★★★ Paige
Nick was super helpful in finding my new car! Made the process quick and simple and would 100% recommend | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ brdycall50
Wonderful service. Dave was so nice. No pressure. I got what i wanted. Love my car! | Read Full Review
9/18/2024 12:00:00 AM | DealerRater
★★★★★ Lupé Ruiz
When things go smoothly, you know it's a place you're meant to be. I recently relocated to St Louis from California due to personal family matters. My lease was ending soon and I love my '21 Tiguan SEL. I wanted to upgrade but I also need that time to transition into new chapter. I ended up financing my remaining amount and found Dan | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Brendan Hall
Nick and the whole finance staff were great! Very happy with the new 2024 golf R. Updating 9/12/24 after unsuccessful attempts to contact the dealership managers through email: We were convinced to add on a "permaplate" package through financing, essentially a glorified ceramic coating, which comes with a warranty on interior and e | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Casee Trapp
The “Car Sales Lady” Danielle was incredible!!! She made the entire sale seamless and I am so in love with my new Yukon. ?? Thank you so much for taking such good care of me. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ jdalroth
Great selection of higher end cars that most dealers won't even take on trade. Nick was very knowledgeable and low pressure as well as the sales manager Adam. Highly recommend making a stop to look at the great inventory and friendly low pressure staff they have. | Read Full Review
9/6/2024 12:00:00 AM | DealerRater
★★★★★ Quinn Warner
I recently bought a car from Dean Team and I couldn’t recommend them enough! Derek helped me and was very knowledgeable without being pushy. He’s also been great dealing with post purchase as well! Thank you Derek!! | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Michele Menendez (Chel)
Derek helped us find the perfect vehicle and helped save our relationship over buying a car. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Bill Huber
Very knowledge. Very kind and caring. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Abby Schroeder
Brandy is amazing!!! she was so nice, understanding and was not pushy whatsoever. it was my first time buying a car by myself, so it was a bit intimidating but she made it a great experience overall! The finance manager Grant is also awesome. i would 10/10 recommend this dealership | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Melissa Vitale
Was advised by SERVICE ADVISOR, 8/19/24 to continue to drive car even with coolant sensor warning ?? light. Also advised to add a cup of water, however the coolant is not low. I began calling to speak to service advisor 8/26/24 3pm. I finally was able to speak with same advisor, ANTHONY, this morning after 2 hours of calling constan | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Claire Anthon
We had a great experience buying our 2024 Atlas SEL from Nick. As we are about to welcome our third child this fall, it was time to upgrade my CRV. The entire staff at VW helped walk us through the process. We even brought 3 car seats to install in both the bench and buckets to compare the two. We ended up going buckets due to the gr | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Darian Boyd
Alex was AMAZING & they staff made me feel super comfortable | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ John
Brandy was very helpful when I came to test drive a car over the weekend. When I mentioned I was going to a different dealership to test drive another car, she checked their inventory and went through the trouble of pulling one and that saved me a trip across town. I ended up buying a used car elsewhere but if I'm ever in the market | Read Full Review
8/26/2024 12:00:00 AM | DealerRater
★★★★★ Denise Mitchell
Great experience with Nick Berblinger | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Jackie Jeannot Brown
Stand out service. Nick went above and beyond to make our car buying experience pleasant and FAST. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Jason Brown
Nick is fantastic. Always great to work with him. Very knowledgeable about electric vehicles. I highly recommend stopping in if you’re looking for a new EV. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ L T
We had a great experience buying our car from Dean Team of Kirkwood. We worked with Derek who made sure the transaction was smooth and simple. We feel confident in our purchase and will be back in the future. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ megan lynn
I love Dean Team VW in Kirkwood!! Ever since I first drove off my brand new Taos off the showroom floor in 2021, they have always treated me like family and are always immediately available to answer any questions or fix anything that’s ever popped up. Brandy, the beautiful sales Queen, is the heart of that place. She’s so personab | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Lorey Golden
Nick took the time to let us test drive 3 different cars to make sure we knew exactly what we wanted and he never once made us feel rushed or pressured. Him and the entire finance team made purchasing our new car quick and painless! | Read Full Review
8/17/2024 12:00:00 AM | Google
★★★★★ Mike Purcell
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8/16/2024 12:00:00 AM | Google
★★★★★ Brendan Hall
Nick and the whole finance staff were great! Very happy with the new 2024 golf R | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Ashley Donovan
Dave Schultz is amazing as always to work with! This is my 3rd Atlas and I love them and keep coming back for another one. ?? | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Stephen Franklin
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8/13/2024 12:00:00 AM | Google
★★★★★ Schelly
Absolutely fabulous service. The staff was wonderful | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Blake Luna
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8/9/2024 12:00:00 AM | Google
★★★★★ Andrew Dunbar
Great overall experience working with our salesman Derek and the entire Dean Team Volkswagen group. Throughout the process Derek was attentive to our questions and provided a very comfortable experience. We couldn’t be happier! | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Lidia Moore
Love my new car thanks to Derek! Super quick and very thorough. Love it and the team so much !! | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Wendy Wisniewski
Awesome service, great help to get us into the SUV we love! A+++++++++ | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Gary Yearout
We had a great experience working with the Dean Team VW. Everyone we dealt with was kind and helpful. The vehicle we were interest in buying was pulled right up front for us to test drive. Derek was knowledgeable and helped us work out a great deal. Grant went above and beyond to get us exceptional financing. We would happily wor | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ D. Weikle
My experience trading in and purchasing a car with Derek Metcalf was so smooth and painless. Despite my nerves going into the process it was efficient and simple. Everyone else who was involved from the team was very accommodating and professional throughout the whole process. | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Jakob Lorenz
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7/31/2024 12:00:00 AM | Google
★★★★★ bml24
I had purchased a vehicle from Dean Team VW sight unseen. I had specifically asked my salesperson if the vehicle had ANY cosmetic or mechanical flaws. He assured me that the vehicle was in fantastic shape with zero issues. I shipped the car sight unseen trusting my salespersons judgment and upon arrival had soon noticed that I was li | Read Full Review
7/24/2024 12:00:00 AM | DealerRater
★★★★★ Trevor Courtroul
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7/23/2024 12:00:00 AM | Google
★★★★★ Brendin Logsdon
I had purchased a vehicle from Dean Team VW sight unseen. I had specifically asked my salesperson if the vehicle had ANY cosmetic or mechanical flaws. He assured me that the vehicle was in fantastic shape with zero issues. I shipped the car sight unseen trusting my salespersons judgment and upon arrival had soon noticed that I was li | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Bobby Love
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7/19/2024 12:00:00 AM | Google
★★★★★ Amber King
Derek is great!! | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ cwatry1011
Derek was wonderful and went above & beyond for our family. Very friendly & forthcoming. Very genuine. Grant in finance was incredible as well. We purchased 2 cars from them in a short period of time and were impressed with the level of service! They have set the bar! | Read Full Review
7/16/2024 12:00:00 AM | DealerRater
★★★★★ Beth Collins
Derek is so AMAZING! He helped me get the best car for me and the finance guys got me the absolute BEST APR! Thank you so much Derek! You are a RockStar!!! Thank you Finance Gurus! You’re my hero’s!!! Derek, you’re also my hero. Thank you so much for being so patient, accommodating and expedient. You made the process fun and easy. | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Brian Kauling
Easiest car purchase I’ve had. Thanks to Derek and the Dean Team! | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Timothy Cole
Good service... Good people.. | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ gayle kenner
Brandy, Grant and Colin are fantastic! They made the process of leasing a new car seamless. | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Imoukhuede Oserei
May be they know what they are doing or the job properly but i can’t advice even my enemy to take their vehicle to this location because my vehicle was dropped off in January 2024 and till date as i write this review, no one calls you to tell you anything about the condition or situation of the vehicle and that’s so absurd. I have v | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Eugene Sweno
We had a great experience working with Derek from Dean Team Volkswagen. We are from WI and reached out to find the exact 2024 VW Atlas we wanted that they had. Derek made the process very easy from start to finish, contacted us right away, and handled the whole deal remotely. We had the vehicle shipped to us and were very happy with | Read Full Review
7/4/2024 12:00:00 AM | Google

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