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The Dean Team of Ballwin

★★★★★(77)read reviews

15121 Manchester Rd, Ballwin, MO 63011

(636) 238-0110 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ RinkSTL
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9/3/2026 12:00:00 AM | Google
★★★★★ aidryann lyman
10/10 highly recommend Dave Smith for all your needs. His patience and determination at helping me find my dream car was unmatched! | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Richard Shunick
I actually was just going to the dealer to see if I actually would fit in a Subaru. My mother had a Toyota that was on the small side & due to height my head rubbed the headliner. Not only did I fit in the Crosstrek they had the car in my favorite shade of green. One short test drive and I was sold. Tony Poston was great and ver | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ Ryan Devlin
I just traded in my Subaru for a Volkswagen, and Michael Isom made the whole process easy. He helped me navigate their inventory to find the right vehicle, then patiently walked me through leasing options. I'd never leased before, so I had a ton of questions about financing and leasing, and he took the time to answer all of them. Si | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ Aaron Lynch
Great buying experience. Fair price. No pressure to buy dealer add ons. I felt like they helped me take advantage of all discounts. Tony Poston was great. He helped me put together the order for my vehicle and kept in touch throughout the order/build/ship/ delivery process. Sam Goevert, also, did a great job. He helped us with the pa | Read Full Review
8/30/2026 12:00:00 AM | Google
★★★★★ Carl Bradbury
It was so easy. There was no pressure at all. | Read Full Review
8/30/2026 12:00:00 AM | Google
★★★★★ Yian Sun
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8/23/2026 12:00:00 AM | Google
★★★★★ Tracy Mezo
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8/21/2026 12:00:00 AM | Google
★★★★★ Terry Weber
They're the best auto dealership I've ever dealt with. Whether on the sales team, the finance team, management, or service, everyone is knowledgeable and courteous. Their pricing is competitive and the Subaru vehicles are both refined and capable. | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Alex
Very helpful, patient, and kind people that work here, they will do everything they can to get you what you need | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Lindsay Anderson
Moses made the buying experience so easy. He was great to work with. | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Gerry Gutting
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8/14/2026 12:00:00 AM | Google
★★★★★ Kimberly Reed
I purchased a 2026 Atlas this weekend from the Dean Team, Ballwin. The deal was almost lost but let me say Tiffany Caudill swept in and never gave up! She was amazing to work with, kept in constant communication and won the deal from Acura. Thank you Tiffany. | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Bill Beardsley
Im 72 and have purchased quite a few vehicles at various dealerships. I've never dealt with a better organization, Sean Moses was the "salesman" and was more an educator than a salesman. He answered all of my questions and clearly knew what he was talking about. Financing was a breeze and I was on the road in my new car in less than | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Paula Vishion
Our buying experience with Dean Team actually began with a service appointment. We brought our 2022 Volkswagen in after a rodent chewed through some wiring. While it was being serviced, Tiffany, the Acquisitions Manager, reached out to see if we'd consider trading it in. I honestly wasn't looking to buy a vehicle, but I told her she | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Mary Mech
We had an excellent experience purchasing our new Volkswagen Atlas thanks in large part to Steve Hirsch and the entire Dean Team. Steve was friendly, knowledgeable, professional, and never made us feel pressured. He took the time to answer all of our questions, made the process easy and enjoyable, and truly went above and beyond to m | Read Full Review
7/31/2026 12:00:00 AM | Google
★★★★★ djemby
Called for a simple question, salesman was extremely rude. Not coming here in the future, thanks. | Read Full Review
7/31/2026 12:00:00 AM | Google
★★★★★ John Goode
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7/27/2026 12:00:00 AM | Google
★★★★★ Cindy
Well this has been the best service experience I ever had. My appointment was at 1:30pm and my car was ready within 35 /45 minutes…I'm beyond satisfied. My car was due for an oil changed and something else Very good customer service when we entered the service department | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Douglas Nozaki
We bought a pre-owned car from Dean Subaru. Dave Smith was a pleasure to work with. He communicated promptly and consistently. I appreciated the video of the car we were interested in. He was persistent in trying to make a sale but in a polite and respectful way. In the end, we came to an agreement we were happy with and are glad to | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ jeff feltz
I worked with Paul Bermann at Dean Team Subaru in Ballwin. We traded in 2 cars for 2 new used cars. Paul did an outstanding job working the deal to our satisfaction. He followed up with us after the sale to ensure we were happy. I highly recommend Paul. | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ Valerie Simone
We have had great experiences with the Dean Team! Two years ago we purchased our 2024 VW GTI and have had it serviced here. When I dropped it off for service this week I fell in love with a 2017 Alltrack on the lot! My credit is not the best but their finance guy Sam worked some magic and got me a reasonable payment and advised us on | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Pat Hubert
If you're looking to purchase a new or used car, you should consider contacting Paul B at Dean Team Subaru in Ballwin MO. I appreciated his willingness to show me 3 completely different used cars even after I told him that I just wanted to sit in them because I hadn't even decided what car model I was interested in. I appreciated h | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Darleen Burns
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7/11/2026 12:00:00 AM | Google
★★★★★ Bonnie Allison
My salesmen Alex was awesome. He provided me a great, painless car buying experience. He truly went above and beyond to help me find the perfect car for me and the closing was super fast. I appreciate Alex and his outstanding customer service. | Read Full Review
7/9/2026 12:00:00 AM | Google
★★★★★ George Hicker
I had a great experience at Dean Team Subaru and Steve was one of the most helpful salespersons I've ever worked with. He was knowledgeable about the vehicles and patient. No pressure and respectful. I highly recommend him and the dealership if you are looking for a new car. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ John Goehler
I'd give this place 10 stars if I could. Service department experience was phenomenal. Got a detailed video showing my diagnostic. They respond to you through texts. Shannon and team answered all my questions. First experience with Dean Team now I only wish I found them sooner!! All my future work and cars I'm going through DeanTeam. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Kate Richardson
Bad first impression! Went in to see a CPO vehicle expecting it to be a great car and planning to buy that day. Overall it was, but the door hinge was unaligned didn't close all the way and you heard a ton of noise while driving. Then we found the sunroof cover didn't was jammed and didn't close all the way. Definitely a no go so | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Marquita Jones
I just wanted to give Stephanie Brown a big shout out of appreciation upon assisting me with the important documents for my titling & registration.She was very determined and postive that I had received them through the mail two months ago. Also I want to THANK her for allowing me to bring my car back for inspections, assisting me wi | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Debbie Briggs
John Outland was really great! He explained everything. When he finished I didn't have any questions about the car. I knew the Crosstrek was what I was looking for. I'm very happy! Thank you John. | Read Full Review
6/16/2026 12:00:00 AM | Google
★★★★★ Antwanique Frazier
I had a great experience from the moment I walked in Connor was a great salesman an hi manager was great. I appreciate the service that I had received | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Tim A
Had a great salesman (Miles) who was patient with me, followed up with vehicles I may be interested in, and eventually won my business. | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Jim McElroy
I felt great about the professional and friendly service at Dean Subaru. The Sales Team and Finance Department could not have been more helpful and I felt they had our interests at heart. It was not just a sales job, they really have superior cars and they work with you to make a deal possible that works for the customer. Thank you S | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ Paul Biolchini
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5/29/2026 12:00:00 AM | Google
★★★★★ Laura Gillespie
Myles was my salesman. He made the process very easy, and I appreciate it. | Read Full Review
5/27/2026 12:00:00 AM | Google
★★★★★ Theo Forte
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5/26/2026 12:00:00 AM | Google
★★★★★ angelo caraffa
Great experience. In and out in no time at all. | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ Cheryl Heilig
Always a great experience when buying a car. Very helpful and quick!! | Read Full Review
5/4/2026 12:00:00 AM | Google
★★★★★ Paul Zacher
Excellent experience. Salesman was top notch and highly educated on features and technology. | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Samson Dunlap
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4/30/2026 12:00:00 AM | Google
★★★★★ Rod Wagner
The Dean Team VW in Ballwin, MO are knowledgeable, friendly, and fun to work with on your auto selection. Lucy was very excellent to work with on my Lease. I was in and out in a little over one hour. I couldn’t be happier with my new 2026 Tiguan. | Read Full Review
4/12/2026 12:00:00 AM | Google
★★★★★ Bre Deatherage
I felt very cared for and feel that I bought a true quality product. Miles was just the sweetest! I’d definitely return. | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Brycen Hoekstra
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4/4/2026 12:00:00 AM | Google
★★★★★ Tanya
We would absolutely recomend buying from this dealership. They have great cars, great prices, and an awesome staff. I give 5 stars to our sales associate Moses. He is top notch! We could not have asked for a better experience purchasing a car. It was simple, fast and stress free all the way around. And we got a great deal!! | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Heath Mentzer
Review for Steve Hirsch @ Dean Team Subaru Ballwin I used to hate going to car dealerships, but the moment I walked into Dean Team Subaru, I could feel the comfort and the welcoming atmosphere. Steve Hirsch was amazing—he is compassionate, personable, and incredibly low-pressure. He made the entire experience feel friendly and invit | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Matt Porter
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3/31/2026 12:00:00 AM | Google
★★★★★ Kaitlynn Picker
My experience at Dean Team Ballwin was great! Myles, Ethan, and Connolly were so helpful. I had just totaled my car and was in the market for a new car and they were great to work with. The process was so much more smoother because of them! They also were so patient with me while I worked out the final tweaks of my insurance claim | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Glenn MacDonald
I have bought 3 cars from Dean Volkswagon in Ballwin. The first two transactions were good deals, but the process of getting there was quite miserable -- all the usual car salesman tricks/lies,... This time was completely different. The salesman Klarcke and manager were easy to deal with. We got a very good deal on exactly what we wa | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Katy Preslar
After doing research online for an Altas, Derek called me to see if I needed help in my car search. He was so kind and did everything he could to help us and answer all questions. After a test drive, it was a done deal. Dave was also so helpful and kind! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Anthony Idlewine
Easy to deal with Ethan got us in and out in short order | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Peter Steinberg
I called the night before, went in and they were ready with what I wanted and what I wanted to see, ended up buying that day, great sale with Moses and Great service with the test of the team from finance to the Porters! Definitely will be back! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Karen Lucas
First time buying a car on my own. They (especially John Ostlund and Adam Smith, sales team) made the process easy and without stress, and gave me a great deal! I never felt rushed, and they were patient with me on decisions about color, etc. Highly recommend this dealership! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Gordon Coverdale
Dean Team was my first Subaru dealership experience and I can't imagine going anywhere else! Shawn was very helpful with the process of purchasing a new vehicle. Highly recommend! | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Whitney Standley
Joel and Connelly were absolutely fantastic to work with! They made the entire process easy and stress-free, and we never felt pushed or pressured. Our family has now purchased four vehicles from this location because the experiences have always been so positive and the cars are consistently great quality. I would highly recommend an | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Diane Ware
I am writing to formally document and escalate my concerns regarding a missed diagnosis and the quality of service I received during my recent visits to your dealership. Following a timing belt, water pump, and coolant flush service, I reported that my rear backup camera was no longer functioning. I returned for a follow-up appointm | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Jeff Wuebker
My wife and I bought a new VW Atlas Cross Sport and were lied to repeatedly by the salesperson! We were told that they were open for service on Saturdays and they are not! We live about 2 hours from St Louis and work through the week so that was going to work to get the oil changes done on Saturdays. Called to schedule the first oil | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Jeffrey Krueger
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12/25/2025 12:00:00 AM | Google
★★★★★ Donna Bale
Ethan was super helpful with our purchase... nice young man | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Olivia Gentilini
My first time buying my own car and it was a very delightful and not stressful experience! Ethan Simpson helped me out and was very honest and upfront about everything and made me feel comfortable with making a purchase, great service! | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Aiden Hollingshead
Great people in the shop and just a great place all around | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Alvin Slatton
Pleasant experience buying our Outback. Shawn was very helpful throughout the process. I got the vehicle I wanted at a fair price Will definitely buy from them in the future. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Morgan Lavine
We are traveling from Michigan when our wipers started malfunction. A bolt had come loose, they got it fixed and got us back on the road quickly. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Nancy McMurray
I had a fantastic experience at Dean Team Subaru, especially with Shawn Nethercott, the salesman I worked with. I called Dean Team the day the new 2026 hybrid Crosstrek became available to order. A friend had told me they were the best dealership to work with, even though I lived two hours away in another state. Shawn helped me order | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Anita Boedy
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11/25/2025 12:00:00 AM | Google
★★★★★ Jason Bruemmer
ASK LOTS OF QUESTIONS BEFORE PURCHASING AN EXTENDED WARRANTY FROM DEAN TEAM. An "extended warranty" starts at whatever the mileage is when you purchase the car. NOT after the factory warranty expires. Was told by finance department at time of purchase " you get almost all of it back if you dont use the extended warranty" was discoura | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Stephen Rusbarsky
I went in for a repair and walked out with a new car. Let me explain..... I had a Subaru Tribeca and loved that car! I wanted to preserve its life even though I bought it with $150,000 miles and it was close to 200,000 by the time I lost it a few days ago. So because of wanting to preserve it as long as possible I took it to the Sub | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Susan Taubman
Dave has been very supportive and expedient in meeting my car needs. | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Alysa Busteed
I had a great experience at Dean Team Subaru with Steve! I was a first time car buyer and he made the process as easy as possible. He was patient and took the time to explain everything to me about the car and process. I would definitely recommend going to go see him if you are in the market for a new car! | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Kevin Lipson
Had an amazing experience at Dean Team Baldwin! Nate was incredible to work with—he made the whole car shopping process fun and stress-free. He listened to what I was looking for and helped me find the perfect car that checked all my boxes. Couldn’t be happier with my choice! Huge thanks to Nate and the entire Dean Team crew for maki | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Jon Pham
Nate, Mary, and Sam worked tirelessly to make sure I left with the best deal possible. In my short amount of time there, I could feel the family values and culture that they each embody. Thanks for making the purchase easy. I will definitely be coming back for future purchases. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Lauren Brown
My husband had a great experience here with Joel. He was super knowledgeable, easy to work with and even came in on his off day to help. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Terri Goodman
I just bought a Subaru Forester from The Dean Team and it was an amazing experience. Paul was a great salesman! He listened to what features were important to me and helped to show how this car offered that. Sam was financial advisor and he was very organized. He had prepared my paperwork and made this transaction painless. Dave | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Bryan Wilson
Just felt like I was working with top notch people. Makes u feel comfortable that your working with the best! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Dan Kaveney
Andrea and Paul always remember my name. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Jessica Oberle
Toby made our first car buying experience so enjoyable! He was patient, kind, and made sure we felt good about the decision we were making. I could not recommend him and Dean Team enough! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Micheal Najjar
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9/25/2025 12:00:00 AM | Google
★★★★★ brent robertson
I put a deposit down to hold a used car until an open recall could be completed to save a second trip to the dealer. However, it was sold. | Read Full Review
9/25/2025 12:00:00 AM | Google

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