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Gossett Volkswagen of Germantown

★★★★★(32)read reviews

7420 Winchester Rd, Memphis, TN 38125

(901) 251-0193 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Alan Silva
Great staff, so glad I got my truck serviced, will come back for sure. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Tay Hall
Wesley DESERVES A PROMOTION VERY AMAZING PERSON INSIDE AND OUT. Forever grateful for all his help | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Porshia Ross
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12/19/2025 12:00:00 AM | Google
★★★★★ Calvin Brooks
Jennifer the service advisor was great. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Joy Kinsey
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12/16/2025 12:00:00 AM | Google
★★★★★ Richera Jackson
Everyone was friendly and attentive! | Read Full Review
12/16/2025 12:00:00 AM | Google
★★★★★ Marco Mangum
Volkswagen is a very good company. They have a lot of different vehicles that will meet the needs of everyone. I got my 2026 Volkswagen Atlas SE from Volkswagen Germantown and they were very customer service oriented. They showed me all the Atlas’s that I was interested in and the Atlas that I have meets all the needs of my travels. | Read Full Review
12/8/2025 12:00:00 AM | Google
★★★★★ Crystal Mathis
I had a great experience Mr. Deondre Curtis provided excellent customer service and was very helpful and friendly. Thanks for my 2026 KIA Sport I love it…. | Read Full Review
12/7/2025 12:00:00 AM | Google
★★★★★ lannette moore
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12/3/2025 12:00:00 AM | Google
★★★★★ Subba Rayudu Kumpatla
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11/30/2025 12:00:00 AM | Google
★★★★★ Serita S Covington
The service department opens at 7:00am. I arrived at 6:55am. A line formed outside of the gate. At 7:00am, the manager came out and began opening the gates. Being the first at the door, I stood as he unlocked it. At 7:08, he still had not began receiving customers. I asked could I leave my key as I had pre-arranged transportation to | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Elaine Robison
They took very good care of me and my car | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Myosha Brooks
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11/24/2025 12:00:00 AM | Google
★★★★★ Erma Hayslett
Good updates on my car. | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ Davitress Richardson
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11/21/2025 12:00:00 AM | Google
★★★★★ Samuel Smith
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11/20/2025 12:00:00 AM | Google
★★★★★ Jessica Dunigan
Great customer service Arthur Boyd is a very good sales consultant. Danielle Jones was a very good finance manager they both did a great job with helping me with my new car. | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Nakiya
Visiting was an incredible and memorable experience! I was in dire need of a new car, and going to Gossett was the best and most beneficial choice i’ve made in my 18 years of life! I would like to express my sincere gratitude and appreciation to Wesley for all of his assistance, guidance, and support throughout the entire process of | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ James Heath
The service dept. Is fast, friendly. I have been using this location for a few years an the staff has always been very professional. | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Sikivu Heags
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11/7/2025 12:00:00 AM | Google
★★★★★ Joshua Hankins
Where to begin... I went through the purchase (signing paperwork etc.) with the salesmen and at one point I stated "I don't even know how much the car is I am buying." I was told we would get there soon. We never got there. Then the guy doing the financing/upselling of warranties came and got me. He made me feel like I was poor and | Read Full Review
11/7/2025 12:00:00 AM | Google
★★★★★ CapriceTwosweet
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10/31/2025 12:00:00 AM | Google
★★★★★ Cortez Lane
It's always an honor and pleasure to come get my vehicle service at Gossett Volkswagen. The professionalism is truly inspeccable. Aaron Linton ,is always considerate and helpful and staff are always respectful and helpful. Tyler Leake, is an amazing young man that's very polite, considerate, and professional. I recommend this locatio | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Kitia Guy
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10/27/2025 12:00:00 AM | Google
★★★★★ Sheri Frazier
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10/22/2025 12:00:00 AM | Google
★★★★★ Sharonda Campbell
A smooth process, no more than 1 1/2 hours. | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Shana Pierce
Jennifer went out of her way to help with a warranty repair. I appreciate both she and the mechanic for getting me fixed up! | Read Full Review
10/20/2025 12:00:00 AM | Google
★★★★★ Cory Barrett
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10/20/2025 12:00:00 AM | Google
★★★★★ Shana Pierce
Jennifer went out of her way to help with a warranty repair. I appreciate both her and the mechanic for getting me fixed up! | Read Full Review
10/19/2025 12:00:00 AM | Google
★★★★★ William Fransioli
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10/19/2025 12:00:00 AM | Google
★★★★★ ryan dungy
Really great experience with the service department. Set up my appointment and dropped it off a few weeks later. Received a prompt update after diagnostics including cost and estimated time to complete. One more phone call about 3 hours after I dropped off to let me know it was all wrapped up. Jennifer and the young man at the servic | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Matt Cohen
Do not ever use their service department. They will rip you off. Jennifer is awful. They ran a diagnosis on the car and said it was fine. A week later the same check engine light came on and they are wanting us to pay for another diagnosis. DO NOT USE them unless you want to be overcharged for no work. | Read Full Review
10/14/2025 12:00:00 AM | Google

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