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Luther West Side Volkswagen

Luther West Side Volkswagen

★★★★★(352)read reviews
2370 Mn-100, St. Louis Park, MN 55416
(952) 955-6598 Ask About Our Service Specials!
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Service Offers

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    $7.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $10 Off Mid-Week Special*Click Here for Details
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    $119.95 Oil and Filter Service*Click Here for Details
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    No Charge Battery Test*Click Here for Details
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    No Charge Brake Inspection*Click Here for Details
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    $40 Off Set of Four Tires*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Robert Coates
    excellent | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Ann Johnson
    Tim was very kind and knowledgeable. He shared all the information that I needed to know regarding my vehicle. | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Maura Williams
    Trey was great! He followed up when I missed a text update and took care of a brake issue I had overlooked. | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Clint Allen
    Matt was an extremely knowledgeable and a very nice salesman. Not pushy, quickly understood our style and taste, as well as budget, had answers to every question, and followed up after our purchase. We've been shopping for cars for weeks and Matt was one of, if not the best salesman we had. | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Steve Pokorny
    I recommend Steve Broucek, he is great to work with and really knowledgeable with cars. | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Krista B
    Maura was so wonderful to work with and the process was easy and enjoyable! | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Patrick Plutko
    Bought a I.D Buzz from Luther, 4months or so ago. Still waiting for my extra key, and getting my rim repainted. Luther is happy to sell you a vehicle. But their aftercare sucks. Luckily theirs alot of other dealers in Mn. Be careful. | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Tito Sarmiento
    Was able to walk in find something and work everything out in a smooth manner the manager was also very helpful in finding something that worked for me! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Mike Foley
    Justin was great! He gave us an excellent overview of the car and technology features, took us out on a test drive to get a feel for the car and helped us get setup and settled in the car after the purchase. We really appreciated his easy-going attitude and wealth of knowledge about the vehicles we were interested in! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ L B
    My advisor was Sydney. She was very knowledgeable and helpful, but most of all, a genuinely nice person. Felt like my business was valued. | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Doug Sutton
    Rick answered all my questions quickly, the sale went very smoothly, we like the car alot! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Richard Geisinger
    Great experience dealing with Rick, Tom & Devon at Luther Westside VW on the purchase of my BMW X5. Highly recommend if your looking to purchase a new vehicle! | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Ahmed Harpi
    ? PLEASE BE CAREFUL BEFORE BUYING A VOLKSWAGEN ATLAS If you're considering buying a Volkswagen Atlas, please do your research and make sure you get a warranty that covers you beyond 50,000 miles. We purchased two 2025 Volkswagen Atlas vehicles, and unfortunately, both vehicles experienced similar electrical problems. We also had is | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Clara
    Service advisor Michael Blair was so great! Friendly and happy and got us through quickly. Very personable. Great service. | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ Joe Pingatore
    All was good. Jacob was very knowledgeable and made the buying transaction very smooth. | Read Full Review
    8/29/2026 12:00:00 AM | Google
  • ★★★★★ E Fischer-Drew
    Vadym was a pleasure to work with in helping us purchase our vehicles. He is very professional, knowledgeable, pleasant, helpful and patient. Just an all-around very nice person... Thank you Vadym for the pleasant experience at Luther... 'E' | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Anne Hansen
    Great, personal service! They always listen to me and go above and beyond to make things go smoothly! | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ dedo112
    | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Brooke Corrigan
    Always have the best customer service here! They go above and beyond. Sydney was my advisor and was exceptional. | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Angela Adams
    This was by far the best car-buying experience I have had! From the minute I met with Michele Pogue, I felt extremely comfortable-she was so patient in walking me through all my options, and recognized my desire to stay within my budget. I couldn't be happier walking away with a car I love! | Read Full Review
    8/24/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Weiss
    Always the best service at Luther Westside! | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Putzer
    Brian was easy to communicate with and made my buying experience headache free and smooth. | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Anahi Aragon
    Our experience with Westside Volkswagen has unfortunately been very disappointing. We purchased a CPO vehicle from them on July 8 because we wanted the peace of mind that comes with buying a certified vehicle from a dealership with a good reputation. We understood that buying a used vehicle doesn't mean everything will be perfect, a | Read Full Review
    8/23/2026 12:00:00 AM | Google
  • ★★★★★ Steve Ellsworth
    Service Advisor, Dan Vick: Excellent, as always! | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Tom Robinson
    Tim took good care of me and my bug. Great service advisor. Will continue working with him as he keeps you informed and updated as my car was there. | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Deborah Luedtke
    Richard was awesome as our VW salesperson. He listened well to the type of used car we were searching for and showed several that fit our needs. Additionally he was very patient with us as we took some time to come to a decision. It's a week since our purchase and we have no regrets in our choice. It's a GREAT car and Richard was ter | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Michele Wilber
    Buying a new vehicle can be stressful, but this was the most pleasant car-buying experience we have ever had.From the moment we walked in, we never felt pressured or rushed into a decision. They gave us a very fair value for our Toyota trade-in and offered outstanding finance rates options and interest rates. Hunter was amazing to wo | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Goettsch
    I had the best experience I've ever had buying a car. They were friendly, competent, and trustworthy. I interacted with several different people and found all of them to be excellent. I could've bought my car cheaper at another dealer, but was so impressed with Westside I wanted to give them my business. | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Michael Maslowski
    Michele was a pleasure to work with. I would highly recommend her as your salesperson, very knowledgeable and courteous. She made buying a used car a pleasant experience. | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Cassi A Johnson
    | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Abdimajid Hassan Ismail
    Will was very helpful, professional, and friendly throughout the entire process. He answered all my questions and made everything easy and stress free. Also Maura too. I truly appreciate both their excellent customer service and highly recommend working with them! | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ L. Weathers
    Maura B. and the team at Westside Volkswagen made the whole process quick and easy from start to finish. Maura suggested a couple vehicles for me to test drive that I would have never chosen myself. She was right as I ended up with one of her suggestions! This is my second vehicle with this dealer and I will be back in the future for | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Mohamed
    Had a great experience thanks to Will! Very knowledgeable and super helpful. Thanks Will! | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ george carnahan
    Tryvon Allen did a great job helping me with my Taos issue. Highly recommend | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Mark S
    “ I had a very good experience with Will.He was very helpful and friendly. I was on a time schedule to get back to work since I had driven 3 hours. One way to get the car, but he made that work very well for me. I would recommend Will and west side for anyone.Looking for a Volkswagen | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Angela Lutz
    I've been a very happy customer of Luther Westside Volkswagen for 33 years and have purchased more than 10 vehicles from them over the years! Tom Daly and Tami Willett have always made the experience easy, professional, and enjoyable. Their customer service is exceptional, and I truly appreciate the care and attention they've given m | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Brad Walker
    Consistenly excellent service! Efficient and always very helpful! | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Amanuel Debella
    My overall experience with Vadym was truly remarkable. He is welcoming and supportive. He politely answered all the questions I had at the time. I am grateful | Read Full Review
    8/9/2026 12:00:00 AM | Google
  • ★★★★★ Scott Urling
    Michael Blair, my service advisor, got me all taken care of. Quick and easy, no stress. Thank you! | Read Full Review
    8/8/2026 12:00:00 AM | Google
  • ★★★★★ Linnea Lindquist
    We love our Volvo XC90 we purchased from here and had a great experience. | Read Full Review
    8/8/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Yarbrough
    Very friendly and helpful | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Goss
    | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Todd Keel
    Matt Y. was great to work with. He was thorough and set the tone that he was following my lead instead of pushing the direction he wanted to go. Matt's service is what prompted me to take photos of multiple vehicles to share with co-workers and will keep this dealership near the top of my list for future purchases. | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ Mr Synchronous
    Treyvon always goes above and beyond his role as a service adviser. It's always a pleasure to see Trey as my adviser! | Read Full Review
    8/5/2026 12:00:00 AM | Google
  • ★★★★★ OG M
    We had a great experience buying a car from Volkswagen Westside! We worked with Justin who was very knowledgeable and helpful. We shared our family requirements for a new car and he was able to recommend the right vehicle for us, functionally and within our budget. We would work with him again. | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Shelly Wenshau
    Sydney L. in the service department is amazing. She and the team were so friendly and the service was completed faster than anticipated. Highly recommended | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Jay Melichar
    | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Kathe Wilcoxon
    Great experience with Maura. She was super helpful in helping me consider various options for a new car. | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Michael DeMarco
    Nudge, Brandon, Jeremy, CJ are hands down the best team I've worked with when buying a car. They were all absolutely amazing. | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Kathleen Coughlin
    As usual, Westside VW does not disappoint. Got home from vacation to find a flyer in the mail from the dealership offering new lease deals. Maura B. is the best! I've been working with her for several years now and she treats me well. She has come to know what I'm interested in and it makes for a very positive experience. Over the ye | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ beatriz guadalupe castañeda valdez
    I loved the experience of buying my new car with Justin; he was incredibly friendly and shared his insights while we were choosing the vehicle. He stayed late to help us through the process—he was super easy to work with. | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Kirsten
    The service department definitely has earned my trust. I worked with Michael Blair who is very knowledgeable, thorough, happy to answer questions and courteous. I'm still relatively new to bringing my car in for service instead of handling things myself but so far it has exceeded my expectations. The technician who worked on my car w | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Bob Turner
    Very nice dealership. Everyone was nice and professional with no pressure from anyone. | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Alex McWhinnie
    These guys have gotten scammy. My wife took our car for a visual inspection where the technician put the car on the lift and confirmed that one of the calipers wasn't working. On top of the $175 inspection fee, she was charged almost $20 for an "environmental disposal fee", despite nothing on the car being touched or removed. She ca | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Katie Swanson
    Matthew was amazing to work with - I felt very comfortable and he gave me lots of space to test drive and decide. Everyone I interacted with was kind, which makes me feel great about coming back for maintence work and future trade-ins. Highly recommend! | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Martie
    Had to bring my eGolf here to get serviced as it is apparently the only dealer in the state that is authorized to work on them. Car was hit with heavy rain that leaked in through a tail light (that was improperly installed by a body shop, see my other reviews). The rain fried a board that resulted in my car thinking it was still plug | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ John Walther
    Matt Yerry was personable, careful to cover all details and made sure we were satisfied with our transaction. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ kathi johnson
    Very helpful service advisor, Treyvon Allen. He explained all of my options to fix my vehicle and advised the best solution. I appreciate being taken care of the way they do at Luther Westside VW. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ tricia hill
    Working with Westside VW made the purchasing a used car easy and transparent. I appreciated working with Vadym. His experience, demeanor and knowledge were crucial in making this a great experience. | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Lori Lauf
    Michael was great very friendly. Service was prompt. However I reported a screw that keeps loosening in my passenger door. The door will not close if it's slightly out. We are always tightening it. I was told they would order a part and I have not received an update. Also on 2 previous service appointments I pointed out a flaw on the | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Jean Witter
    Always a pleasant experience. Sydney was attentive & thorough, which I greatly appreciated. | Read Full Review
    7/26/2026 12:00:00 AM | Google
  • ★★★★★ Betsy Lindquist
    Steve is so patient, helpful and knowledgeable!! I have bought 4 cars from Steve! Always a great experience purchasing cars at Rudy Luther VW! | Read Full Review
    7/26/2026 12:00:00 AM | Google
  • ★★★★★ Ryan McMurtry
    Hunter, Jeremy, and Emily were fantastic in our new car purchase and trade in. They worked find an acceptable price, really valued our trade, and accommodated all of our requests (wheel swap, splash guards, swag) and even went above and beyond. They really made us feel valued. It was a quick and smooth process. First time buying a ca | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Kellie Shackelton
    Nudge was awesome! Very personable, knowledgable and didn't come off as pushy, which was much appreciated. It took me a few months to make a decision :) Thank you! | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ j k
    This was probably the best car buying experience I have ever had (and I have had a lot) low pressure. Extras were not push at us just offered. Maura was great. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Kazi Islam
    Michael was very helpful and quick on helping me. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Baron Samedi
    Great customer and repair service! I'm totally satisfied with the courtesy and service I received that day. My advisor Timothy Allen was very professional and he went beyond and above to take care of the issue with my 2012 VW Passat SE. Great job guys! ?? | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Chatanya Miller
    Great experience- got me in for a last minute appointment and got me on my way. Great service! | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Jacky Anderson
    Tim Allen was very friendly and accommodating. He had a low key, non patronizing manner about him. I enjoyed working with him. | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Steven Quiring
    Helped us through the whole process and was always quick to respond to any messaging! Very friendly and personable. | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Janet Loomis
    | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Sara Heacox Sosa
    My sales associate, Mason, was professional, knowledgeable, and welcoming. He was fun to talk to, enthusiastically answered all of my questions, and really worked with me to choose a vehicle that was just right for me. The entire team at Luther Westside was outstanding! | Read Full Review
    7/22/2026 12:00:00 AM | Google
  • ★★★★★ Jake Reichert
    Maura and the entire team at Westside VW was great to work with. Very helpful and patient throughout the process to help guide us to the right vehicle! | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Sean
    Najmi was a great salesperson to deal with! I've bought two GTIs from Westside VW in the past 6 years (first one got totaled when I got rear-ended by some idiot in a Mercedes), and I'll keep coming back as I've been very happy with my purchases and experiences there. Really nice group of people too. Jeremiah and Simon were also very | Read Full Review
    7/16/2026 12:00:00 AM | Google
  • ★★★★★ Chuck Addison
    Michael Blair has once again done a great job handling my car. I had multiple issues with the repair, and Michael guided me through making the right choices, even the expensive ones. He explained everything clearly and made a stressful situation much easier to handle. If you're looking for a service advisor at Westside VW who's hones | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Scott Haviland
    Excellent, efficient, friendly, and knowledgeable. It was the best experience you could ask for at a dealership. | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Sheldon
    If you're in the market for a new car, stop looking and go to Luther Westside VW! I had the absolute best car-buying experience working with Justin. From the moment I walked through the doors, he made me feel comfortable, never pressured, and genuinely cared about helping me find the perfect car. The entire process was incredibly sm | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Nagel
    Westside sold me a 2024 used Taos with only 15000 miles on it. Since I purchased the vehicle 8 months ago, its AC went out, I've had electrical issues and I've found cosmetic issues that they covered up. Upon reaching out to them about these issues, instead of offering a fix, they offered to sell me a different car and not give me wh | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Meg Burroughs
    Dan was great to work with. I brought in my car because I was having some issues with my AC and wasn't sure what needed to be done. He was super friendly, explained everything clearly, and took the time to walk me through my options. He gave practical advice, realistic estimates, and never made me feel pressured. Overall, a really po | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ Michael R
    Brian was very attentive and professional. He made the entire process easy and enjoyable. ***Important Update*** Unofrtunately I have revise my review of Luther VW. Not so much for the saleperson/dealer but for a significant flaw in the car that the maunfacturer refusing to fix. So in 2025/2026 Atlas and Cross Sports (both confirmed | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ Steve
    Richard, my service advisor at Luther Westside, did a great job, keeping me updated on the service, and letting me know about the thermostat issue so it could be fixed without additional labor charges. | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Angela Shifrin
    Trayvon was super friendly, helpful and informative! | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Allison McCarthy
    Treyvon was my service advisor during my visit and he was friendly, patient with my (many) questions, and knowledgeable! Happy with my visit. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Winters
    This was only the second time I've purchased a vehicle as an adult, so the process felt a little intimidating. I wanted to make sure I was making the right decision and had plenty of questions along the way. Najmi made the entire experience easy and stress-free. He was knowledgeable, patient, and always willing to provide the informa | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Anja White
    This was my first service visit to Westside VW and I was very pleased. Tim Allen, my service advisor, was very courteous, knowledgeable and prompt. | Read Full Review
    7/8/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Wesley Strain
    | Read Full Review
    7/8/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Scott Leshovsky
    Michael, our Service Advisor, was great! I had to run to a quick Zoom meeting right when I arrived for my appointment. It was a quick 10K mile maintenance. He handled everything for me so I could get in and get out. Really appreciated that. I'll be back for my 20K! | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Michael Keating
    Tim Allen was professional, helpful, courteous, and available. All that one hopes for in such a transaction. Well done. | Read Full Review
    7/7/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Glaser
    One of the best car buying experiences I have had. Hunter was extremely responsive, very helpful through entire process, and I never felt pressured at all. On top of that, Tami the Manager sent fresh baked cookies to my house as a thank you! Fantastic! | Read Full Review
    7/6/2026 12:00:00 AM | Google
  • ★★★★★ John Brown Jr
    | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Breazeale
    Vadym Lyadov was a pleasure to work with. Friendly person, we had the choice of 2 of the exact vehicles we were looking for, the pricing is set and fair, and the transaction was fast and efficient. Thank you Vad and Luther! | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Erik Curtis
    | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Betty Staab
    Outstanding customer service. Fair no haggle pricing. Great communication. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Travis Pierce
    I don't write many negative reviews, but I also believe it's important to recognize businesses when they respond well to feedback. My experience with Luther Westside Volkswagen started off on the wrong foot. When I scheduled my appointment, I specifically said I planned to wait for my vehicle. I arrived about 10 minutes early for my | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Ryan V
    Great experience at this dealership. Very helpful and sales team went above and beyond to stay in touch with me and my crazy schedule. Definitely happy with my new car and how I was treated. *** Updated, After getting five Jettas from this dealership will never be going back. They are not following through on the issues. Maurice, | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Sabrina Wieber
    Best car buying experience ever! Hunter is amazing and truly the best! We LOVE our vehicle | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Mary Dunigan
    Everyone knows that buying a new car can be absolutely anxiety invoking with thoughts of pushy car salesmen and fears of ending up with a lemon that you purchased with hard earned money but I can say that all my fears were laid to rest when I walked into Luther Westside Volkswagen. Even prior to coming I was sent every bit of informa | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jerome
    Great in every way. | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Michael & Amy Warber
    | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ La Chell Robinson
    “ My overall experience was "Excellent customer service! Richard was friendly, professional, and kept me informed every step of the way. He also made my Volkswagen service experience smooth and stress-free. I appreciate his dedication and would highly recommend them. Thank you for the outstanding service!" | Read Full Review
    6/29/2026 12:00:00 AM | Google
  • ★★★★★ Noah Van
    Marissa was very kind and understanding. She did her best to work with my credit and financial situation and got me in a car the same day. I don't know what I would have done without her! | Read Full Review
    6/26/2026 12:00:00 AM | Google
  • ★★★★★ Kalley Ravndalen
    I had a great experience working with Michael Blair at Volkswagen this week! He was incredibly helpful, professional, and patient throughout the entire process. He took the time to answer all of my questions, kept me updated, and made sure everything was handled quickly and smoothly while my car was being looked at. It's clear he tr | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Jack Shufelt
    My wife and I bought our first car and weren't sure what we wanted. Matt Yerry was incredibly helpful and patient, walking us through all our options without ANY pressure. When we came in to actually make the purchase, Matt was out, so Bobby Scala stepped in and helped us finish everything up smoothly. Great experience working with b | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Fischer
    Quick reply, full details, no pressure and overall best car experience I've ever had. Highly recommend them | Read Full Review
    6/22/2026 12:00:00 AM | Google
  • ★★★★★ Bridget Bengtson
    Knowledgeable, kind, efficient, thorough, professional. | Read Full Review
    6/22/2026 12:00:00 AM | Google
  • ★★★★★ Ryan V
    Great experience at this dealership. Very helpful and sales team went above and beyond to stay in touch with me and my crazy schedule. Definitely happy with my new car and how I was treated. *** Updated, After getting five Jettas from this dealership will never be going back. They are not following through on the issues. Maurice, | Read Full Review
    6/22/2026 12:00:00 AM | Google
  • ★★★★★ Dave
    I really enjoyed working with Matt Yerry! Matt was very knowledgeable and professional. He was careful to give accurate information and was a good listener! I really felt supported in making a good purchase decision. Matt also went above and beyond by setting up the VW app, syncing the phone, and explaining key features to my wife af | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Michael R
    Brian was very attentive and professional. He made the entire process easy and enjoyable. | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ James Jenneman
    I have worked with Michael Blair every 10,000 miles for close to 100,000 miles at this point. He's a master communicator, a skilled estimator, and doesn't mind my hilarious jokes. I'm going to miss him after his inevitable promotion. (And if Luther doesn't promote him, wherever he goes next will be lucky to have him.) | Read Full Review
    6/20/2026 12:00:00 AM | Google
  • ★★★★★ Caitlin Searls
    Desperately wish I hadn't purchased a car from this place as this point. The sales team is super nice and great but the service departments communication is non-existent. I have brought my brand new atlas in twice - and now need to bring it in again because of all the bugs this thing has and the first two times I was told nothing was | Read Full Review
    6/16/2026 12:00:00 AM | Google
  • ★★★★★ Kate Hamilton
    I had my Altas in for service, my advisor, Dan, was great- effective communication and easy to work with! Right inline with all my experiences at Westside VW- amazing team and vehicles! | Read Full Review
    6/14/2026 12:00:00 AM | Google
  • ★★★★★ rosalie harrison
    Excellent! I made a scheduling location mistake and Treyvon could not have been more gracious about my error and still got my service completed. He was clear and concise about what my vehicle needed. Treyvon has helped me with services before and he is consistently kind, positive, and friendly. | Read Full Review
    6/14/2026 12:00:00 AM | Google
  • ★★★★★ Michael
    Nice salesperson.....however, they were the MOST expensive car on the internet..!!! No kidding. There were over 30 cars that were almost the exact same make, model, year, miles, etc. and there's was the highest price!! I pointed that out to salesperson so his manager came over and smiled and said: "Sorry, but our price is fair b | Read Full Review
    6/14/2026 12:00:00 AM | Google
  • ★★★★★ Dee Harp
    Great service at Volkswagen I was in out very quickly after the at Westside Volkswagen. Thanks | Read Full Review
    6/11/2026 12:00:00 AM | Google
  • ★★★★★ Natalie Meshbesher
    Tim from the service department at Luther Westside is the best! He is always helpful, proactive, and communicative throughout the entire process. He follows through on what he says he will do, keeps me informed, and makes service visits easy and stress-free. | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Guy
    My experience with Dan was very pleasant. He is professional, knowledgeable, friendly and explained everything what was to know about my car. I highly recommend his services. | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Natalie Hopkins
    I had a great experience working with Vadym. He was very knowledgable and did not pressure me at all. I appreciated his patience with my questions. I love my Atlas! | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Gloria Goldberg
    Richard listened and worked to resolve my issues . He has been in regular contact with me on updates with my vehicle. Richard has been kind and understanding. | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Odin Stadheim
    This is the 6th VW my family has purchased at Westside VW. These people are pros at what they do. If something is wrong with your car or truck, they take care of it! Najmi (Nudge) Basha is a perfect example of that. His expertise in handling everything is greatly appreciated. | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Wagner
    Maura was great to work with! She was extremely knowledgeable about the VW vehicles and knew her product very well. I really appreciated that she was not a high-pressure salesperson since I tend to shy away from salespeople who try that angle with me. I would definitely recommend Maura to anyone in the market for a Volkswagen vehicle | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Robin Gault
    Very good service. Kept me informed while waiting for parts to arrive. | Read Full Review
    6/1/2026 12:00:00 AM | Google
  • ★★★★★ Tim Umbreit
    Steve broucek was fantastic to work with. I’ve been a loyal customer since buying my first new VW back in 2008, and this experience reminded me why. The whole process was straightforward and as easy as car buying gets. Highly recommend! | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Dusty Grimsley
    Had a horrible experience!! We worked with the Gal in used cars! We were signing paperwork, they are in the financial office putting everything together....made us wait 45-1 hour to come tell us "sorry we sold the car to someone else" we were pretty dumb found! We were like what? We signed paperwork? We left and will not be back! Kin | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ amir kowsari
    Brian was extremely helpful throughout the entire process. We had a car in mind, but when he brought it out for a test drive, he noticed something and gave us honest advice. After that, he suggested a better option and stayed with us every step of the way. We ended up buying the car, and it was an amazing experience. I felt like Bria | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Samantha MacDonald Solberg
    Matt Y was great to work with. He made the car buying process easy! | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Humbert
    Sydney in service is great. Honest, friendly, and professional. I come in once a year for an oil change and checkup and my 2018 jetta has never had a problem. | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Laura Bakken
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    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Becky Olson
    We met Will at the Twin Cities Auto Show in January. He stayed in contact with me, and he was patient and informative. Following a series of delays on our part, we were able to take a test drive in April. We really liked the Tiguan. My husband is not a patient guy, and Will went out of his way to accommodate last minute scheduling by | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Tamara Ullmer
    Always take good care of my car | Read Full Review
    5/24/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Stenberg
    Rick was great to work with, process was low stress and they made it very easy to get in and out quickly once I decided to buy. I appreciate him reaching out to me when an opportunity became available. | Read Full Review
    5/23/2026 12:00:00 AM | Google
  • ★★★★★ Salvador Montes Zamora
    Brandon was very helpful and provided a lot of support. He delivered all details about the finance and the car. He was very responsive during the whole process. Highly recommend doing business with him. | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ John Davis
    | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Todd Anderson
    Treyvon is always great and professional to work with. On this visit (seasonal tire swap, oil change and vehicle inspection) he transformed a routine maintenance visit into a meaningful touch base and look see on the overall status of key aspects of the vehicle. Treyvon was happy I brought the car in and I was happy to have work by h | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Maia Jackson
    Colton provides top notch care and service to his customers! I appreciated how thorough, helpful, and patient he was. He listened to each of my needs and tailored them to my specific car. I've never felt so seen and supported in a car purchase experience. I LOVED the entire team at West Side and would recommend them 1,000x to anyone. | Read Full Review
    5/17/2026 12:00:00 AM | Google
  • ★★★★★ Valerie
    Brian and the team were absolutely phenomenal when we purchased our car. We took our time making the decision, and Brian was incredibly patient and supportive throughout the process. He was never pushy—just a truly professional and personable sales consultant. Everyone we interacted with at the dealership was helpful and kind. We eve | Read Full Review
    5/17/2026 12:00:00 AM | Google
  • ★★★★★ Dumpsters and Bobcats
    We were in Mn and bought a car from Bobby at Luther Volkswagen in St. Louis park. He was amazing! Could not have been better. We are extremely high maintenance and he had no problem with that! Never ignored a call always professional just awesome! If I owned a dealership, I would hire him instantly. If you ever need a car go see him. | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ sarah holmquist
    Brandon is absolutely wonderful to work with, he helped me with my first lease and now helped me with this purchase. Hands down a great experience working with Brandon | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Troy Niehus
    They are great and work with you to get the deal done! Definitely worth going to them! Brian great salesman too! | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Emerson
    Our service advisor Dan was very pleasant and thorough. He explained things clearly and I highly recommend him. | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Gina Brinkhaus
    My experience with Michele while buying my car was great! My new car is everything I hoped for. The process was smooth and easy. Would buy from this dealership again and again. | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Michael Chambers
    We had a wonderful experience with Brian Johnson! We were only looking to test drive a few models we found online but ended up purchasing and our decision to pull the trigger on the purchase was thanks to Brian. He was quick to greet us when we showed up on the lot, was helpful in selecting vehicles to test drive, was easy to talk to | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Grant Johnson
    Great. Jacob provided the information I needed and then stayed in touch while I was deciding whether to move ahead with the purchase. In the end he helped bring the whole deal together with my trade-in, and I'm very happy with my GTI 380. | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Grace Mossberg
    I found the salesman me and my family worked with to be rather rude. He was not personable whatsoever. He mentioned multiple times that we needed to make up our mind on the spot or just leave because there were people waiting outside for the car we were looking at. Although the gentleman that quoted my current car was nice, the quote | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ LansonT #summer21
    I’ll be frank, the entire experience was awesome! I was treated very well. The communication was incredible. I was never judged by anyone, which is very important to me. I bought a car!! I won’t go anywhere else. Ya’ll have a fantastic team, I’m jelly ??. Sydney was superb. When you give her that raise, give her a little extra. ?? | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Lance Klein
    I’ll be frank, the entire experience was awesome! I was treated very well. The communication was incredible. I was never judged by anyone, which is very important to me. I bought a car!! I won’t go anywhere else. Ya’ll have a fantastic team, I’m jelly ??. Sydney was superb. When you give her that raise, give her a little extra. ?? | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Christian Mossberg
    Salesman need to be re-trained on how to speak to people and not use scare tactics. They don’t work and this made us walk out and buy the same car from a different dealer that day. Only decent part was the guy that appraised our trade was friendly and helpful (even though the offer was slightly insulting). Ps. This was the used side | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Brian Nystedt
    | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Edward Knutson
    Had a really good experience working with Hunter Ellis at Luther Westside Volkswagen. He was super easy to work with—attentive the whole time but never pushy, which I really appreciated. He answered all my questions, walked me through the options, and let me take my time without any pressure. It made the whole process feel a lot more | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Harley
    I cant say enough good things. Bought the car from Mason and Joe they were fun to work with and helped me to make the right choice. I didnt feel pressured and I love my car. For service I also worked with Treyvon. He made the process easy and stress free. Im pretty sure I laughed during the conversation. I appreciate their transpar | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Matt Dunham
    Awesome dealership. Honestly when I came around the bend off of 394 onto 100, I wasn't expecting much. I thought it was going to be a tiny dealership with not much inventory. WRONG. This place is AWESOME! Lots of vehicles, lots of options of every model new and used, and lots of used models of other manufacturer cars too. Fantastic i | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Conrad Snover
    Maura was super welcoming and helpful from the very first moment she answered my inbound call, all the way through the deal details and to the post-deal wrap up. A true pleasure to work with. | Read Full Review
    5/4/2026 12:00:00 AM | Google
  • ★★★★★ Deborah Griffin
    Brad is fantastic to work with! Between my husband Dave and I we have purchased a few cars through Brad. He always has a great attitude, fun conversations and he truly goes the extra mile to make us happy. There is a reason why we always walk over to his office while we are there even just to say hello. Volkswagen is fortunate to ha | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Michael Ghizzoni
    Jacob was timely, clear and helpful throughout my car purchase process. This was a car purchase in Minnesota for delivery to California and everything went really smoothly. Thank you. | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Adam Horejsi
    Matt was honest and got me what I wanted. He was thorough During the test drive and answered every question. Very much made it about the customer. Lucky to have had him help me. Everyone there is so great! | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Ellen Huber
    Brad Davidson provided excellent service and guidance throughout the buying process. He was very helpful in determining and finding the vehicle that was the best fit for me. | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Emily G
    Great staff, nice cars, and they care about dogs. What's not to love? | Read Full Review
    4/28/2026 12:00:00 AM | Google
  • ★★★★★ Moggy
    Very good I've leased 3 different Volkswagen though her and was going to buy my 2023 tiguan when my lease ended in 6 months but Maura saw That I has no warrenry left and would have car payments for years so she Worked out a deal for me to buy a 2025 tiguan with just afew miles on it And was able to stay in my price range every time I | Read Full Review
    4/28/2026 12:00:00 AM | Google
  • ★★★★★ Roan O'Leary
    Will was great! Extremely professional and we got the deal done the same day I came in. Would highly recommend doing business with him if in the market for a new car. Definitely ask for Will when you decide to go in. | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ J Davis
    Wow. If you need service, Bryce is the guy! I bought a used VW and needed another kept fob. He had me in and out in 30 min and explained once the key fob get here just make an hour appointment to get the programmed and you are set! The Best service and knowledge. Also noted he has been with VW since 2004 so he seemed to know anythin | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Chris Long
    I had a really great service experience here. I purchase my Tiguan just a few months ago and then I had an issue with a parking sensor. They go my sensor replaced and everything is running great again. | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Chris DuFresne
    Excellent service in the car buying process. We bought a VW Atlas last weekend and we were impressed with the level of service and the efficiency of the process. Definitely one of the easier car buying processes we’ve had in our years! Thanks Will and Tami! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Peter Nguyen
    Everything was professionally handled and went smoothly. I was timely informed about the progress . Very pleasant experience | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Mike Helmer
    Jacob was very helpful and friendly and I feel like if I need anything I will be able to reach out to Jacob and he will continue to be helpful.. I can say that for sure if anyone wants my advice on who to see to buy a car I will send them Jacob's way. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ David Patchin
    Great experience | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ TASHA PHILLIPS
    Bobby was excellent to work with. I knew what I was looking for, he found the right fit. I bought it sight unseen and basically walked in, signed papers and away I went. They were super organized and made the experience quick and easy and I love my Atlas! | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Oleksandr Oleksandrov
    | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Jason Gaboriau
    Thank you, Sydney. Truly. You were awesome. I also need to pass along a message from my car, because apparently it has feelings now. Strong ones. Possibly overwhelming ones. Dear Sydney, Hello. It’s me. The car. I know we just met, and I know relationships should develop slowly and naturally, but I feel it’s important to be hones | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Lyndsay Peterson
    Will was fantastic! Met him at the auto show in January and told him I’d reach out in the coming months if I wanted to pursue a vehicle. He was never pushy which made it easy to work with him. I was able to pick out the vehicle I wanted and he was very thorough with walking me through the controls and was always eager to answer any q | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Russell Cage
    Great ?? | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Lehrman
    We recently purchased a pre-owned Volvo V60 from Michele. We really enjoyed working with her. She is knowledgeable, responsive, approachable, and friendly. I would definitely recommend asking for her if you're in the market for a new or used car. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Bill Essendrup
    Stopped in for my 10k service and had a few other things done too! Friendly service people and mechanics who know their stuff!! Nice waiting area to have a coffee and snack while your vehicle is serviced. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Donald Stenzel
    I was very well taken care of as was my beautiful I-D4 I was appraised of the service progress from start to when finished. At 90 years of age with serious health issues and need of a cane to walk, Dan and his team were most patient with me. Much appreciated you guys. My wife and I both have I-D4's , have been a customer for several | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Kristin Jewell
    Trayvon was awesome, he always is. Smart, courteous, efficient, and kind. Always a pleasure to work with h8m. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Molly Hagen-Robare
    I recently purchased a VW Atlas from Westside Volkswagen, working with rep Bobby Scala, whom I highly recommend! He found the exact car I was looking for and made the purchasing process smooth and easy. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Susan Kettering
    I always get excellent service at Luther Westside, primarily because of the expertise that Tim provides. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Vijay Mohan
    Dan was friendly and did a great job with the servicing of my car. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Danny Wheelock
    It’s always a great experience at Luther Westside Volkswagen! Great communication and attention to detail! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Fartun
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Joe O'Brien
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Glen Miller
    This was our 3rd purchase with Bobby Scala at Westside VW. Bobby is a no pressure salesperson. Takes the time to explain computerized functions, and helpful in person or over the phone. A Good listener to our needs. Would buy again from Bobby. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Kumar Swamy Balam
    | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ P Goode
    Love the quick and efficient service I get when I have to go there and always service with a smile. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Autumn Theisen
    Jacob was a very kind person to speak with! We wasn’t super pushy about ‘you need to buy a car right now’ which was great considering I was already under a lot of stress. He answered all my questions to the best of his knowledge and if there was something he didn’t know, he took the time to find it out for me. It was a very smooth pr | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ John Wessinger
    I worked with Tim on a few repairs for my car. He did a great job solving my initial issue and then determining that my car needed some additional attention. He put together a plan and a way to follow-up that was super easy. Just had the work completed under warranty and it's always nice to go home with a freshly washed vehicle. F | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Gary Jenkins
    Brian was personable and knowledgeable, both about the specific car i was looking at and the rest of the dealerships stock. He even went so far as to get a car from another Luther location just for me to look at with no guarantee of a sale. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Rossco Zygomatic
    Tim’s was great. He kept me informed on the progress of my car and didn’t pressure me into having any additional services. Had great advice. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Kyle Herzog
    These guys are great, went in for a New VW Atlas as we have been a VW family for the last decade or so. Ended up driving out in a MINT Late Model Yukon Denali! They treated us better than any other dealership we have done business with. Keep up the great work guys, everything you do does not go unnoticed! Thanks again! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Randy Dodson
    Very professional and friendly folks to work with. Highly recommended! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Bergh
    Timothy at Westside Luther has provided us with excellent service regarding our vehicle which we had purchased there. Impressed with his professional communication skills and assistance navigating through an extended warranty process. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Natasha Rouner
    I just purchased a certified pre-owned 2024 Volkswagen Atlas 2.0T SEL Peak Edition from The Westside Volkswagen Used store and everyone there offered nothing but top notch service, guidance and knowledge. Shout out to Mo, Jeremiah, and Devin who went above and beyond to get us into the perfect fit! 10/10 would recommend! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Jim Southwell
    Sydney made my service experience at Westside a delight. So nice to see a smiling , friendly face in that situation. She seamlessly checked me in and kept me informed of the progress on my vehicle. The number she quoted at the beginning, ended up being just slightly less on the final invoice. Love it! From a long time VW owner, many | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Bruce P Kirkeeng
    Tim is great! Because of extenuating circumstances, I was unable to follow Westside VW's "standard" process for bringing my car in for service. Tim knew about and understood the situation. He went above and beyond to make everything work out for Westside VW and myself. He didn't need to, but he did; and I am very grateful to Tim for | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Sam P
    Great service, I had Sydney at Luther Westside Volkswagen via Adviserly help with assisting me with my oil change. There was a slight delay with a part shortage but she was accommodating to us. Thank you for your great service and support! Will be coming back again. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Dave Goiffon
    Same great service experience, as always. I especially liked that the technician noticed cracks a serpentine belt, was able to add the replacement to the service, and do the work quickly. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ mark erickson
    From our initial inquiry, Bobby provided personable and professional information and answers to all of our questions regarding the pre-owned vehicle we were interested in. Bobby put us at ease - and made the entire process of purchasing a pre-owned vehicle from Luther Westside VW enjoyable and fun. I’d highly recommend Bobby! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Winter
    Michael is the man ?? | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Arkady Shemyakin
    Very helpful personnel, especially Rick. I had all my questions addressed and ended up with a new car quickly. Thank you! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Carolyn Rudi
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Vrsatile Tech
    Service went well and even saved me more than what was initially projected! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Mark Kremers
    Sydney goes above and beyond to make sure you and your car are taken care of! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ tom reddin
    | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Dan Hofrenning
    Bobby was fantastic. I was impressed by how well he knew the Ioniq 5 that we bought. Since it's not a VW, he doesn't deal with that car on a regular basis. He was also very straightforward, listened to our questions as he told us a lot about the car. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Kellie Jorgenson
    Maura was friendly, patient, and efficient. I trusted her to treat us with the best customer service and she delivered. Thank you for making it so easy, Maura and team. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Connor Smith
    Bobby was particularly helpful and did a great job of helping me make the right decision. Highly recommend. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Dawn Montez
    Mason Franks was a great help in getting my new car! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Osborne
    Great experience as always working with Treyvon. I came in for winter wheels and tires. There were a few unplanned changes to the work that would have added extra cost, but Trey and Luther VW took care of me. Excellent customer service!! | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Gina Kapaun
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    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Todd J
    Incredible service manager and team | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Heller
    Vad was prompt in returning text and email questions and easy to work with. Great purchase experience. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Anderson
    Love my ID.4! Great sales experience! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Rusty Albrecht
    Takes service months on end to even respond back to emails/voicemails, if they even do respond back. They don't take accountability in anything. Told me my vehicle was okay to drive, when after I brought it to another shop, they told me I shouldn't have been driving it for the past few months for safety reasons. Just a terrible exper | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Travis Fulk
    | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Kidder
    Professional, quick, informative. As soon as I drove up in the service department I was greeted and directed with what to do next. It only took roughly 10 minutes to check-in my car and they were done in just a couple hours. Picking up my car was just as quick and easy. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Gavin Stevens
    The service advisor Sydney was very personable and helpful with my questions and concerns about my vehicle. Service was quick & seamless. Pricing was clear and her communication was spot on from start to finish. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Lori Jacobsen
    Michael Blair provides exceptional and professional service each time I visit Westside VW! No matter whether my issue is big or small he communicates the diagnosis and fix of the issue with my vehicle in a way I understand. No surprises working with Michael! He makes a visit to the repair shop a pleasure every time. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Kathie Bagniewski
    They treated my elderly lady, my 2013 Jetta, with care for its 120k service on 2/21/26. My service advisor Richard was friendly, clear/communicative, and efficient. The service video that their technicians do during the appointment and sent to you while you wait to show you what's going on is pretty slick! The next best thing to stan | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Nate Schoolmeesters
    Perfect service. Highly recommend Nudge. He’s extremely friendly and easy to go through work with! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ DISCERN'D 1
    Besides me rescheduling this appointment 3 times due to weather. You guys took care of the TPMS recall. However, I SPECIFICALLY stated to wash my vehicle during service write up. Only for service to done with NO CAR WASH. Now I realize its a small thing, but for me it's the principle especially since I initially requested this. So a | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Cargo Planet LLC Dispatch
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Allison Stall
    Always smiling! Very knowledgeable about what he does. Friendly, caring, and honest! Glad Luther VW has him on their team! | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Craig Richmond
    Sydney in the service department is super-competent at her job there at Luther Westside VW: (1.) She knew the answer to all of my questions. (2.) She counseled me as to the best maintenance plan for my vehicle. (3.) She was very knowledgeable about the kind work that the mechanics would be doing per each item on the lengthy 40K maint | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Mary Claire Jenson
    Tim was the best. Very helpful | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Kohout
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Paul Sheldon
    Treyvon was exceptional. Timely in getting back to me with updates. His estimated time for completion was accurate. He was very professional through out interactions. One of the best experiences I've had a Luther Westside. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Klauer
    Working with Bobby was great when purchasing a certified pre-owned VW. He was very thorough with the car and buying process. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Riaz Sherzad
    If you take your car to this address you will waste your time and money plus energy | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Dana Piro
    I got my oil changed and everyone was so nice!!! | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ McKenna Kleiner
    Dan was excellent, polite, and professional. Asked him to find a coupon to add to my bill and he did. Was in and out in under an hour, 10/10 | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Werner
    Tim Allen was extremely professional, very knowledgeable, very pleasant, trustworthy, honest. He has a no nonsense attitude, which I very much like and appreciate. Westside Volkswagen is fortunate to have this caliber of employee. He’s a keeper! | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Melina Dillon
    Excellent! Sydney was a clear & concise communicator. Let us know timing as soon as she was updated, worked the pricing between management emails, the shop & me, & checked in on us in-between updates. She was easy to reach by text or phone with timely replies. Kind and accommodating. She even went out of her way to introduce herself | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Aaron T
    Despite a few employees that were enjoyable to work with, my trust in the Luther Westside VW service center had been falling over the last few years. I always knew we were paying more by having our vehicle serviced through the dealership. But, we had purchased a diesel-gate vehicle from them and thought that if we kept up with reco | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Baldrica
    Great service and advice. Would definitely recommend and use again. I worked with service advisor Richard Deonarian in St Louis Park. | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Tenzing Guermay
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Annette Maggi, MS, RDN
    We had a great experience buying a car with Matt Yerry. He was knowledgeable, responsive, and not too pushy. He had great follow-up skills. The videos provided by the company were very helpful. We also received a great trade in for my old car. Topnotch experience all the way around! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jacky C
    First time back at this service since my Jetta I own a long time ago, and I just bought this car and is my first oil change. The advisor were great. but when I get into my car I found my steering wheel have oily spots everywhere, and later discover but bottom of it have scratches on it.. little nervous how people treat my car now | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Ben Jordan
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Vince
    Matt was awesome in helping me choose the best car that fit my family's needs. Matt always seems to go above and beyond my expectations to help me with anything that I need even after I purchased the vehicle. He is aways available when I need him and I highly recommend Matt if you are in the market for a vehicle. Thanks Matt!! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Carol Shephard
    Dan was very friendly, knowledgeable and explained everything to me about the preventative maintenance on my car, and very honest about what needed and didn't need to be done to keep me safe on the road. It's hard to find honesty and good service nowadays, but I found both of these with Dan @ Luther Volkswagen. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ michael brennan
    Michael is exceptional. Kind, professional, knowledgeable and communicative. This my second time working with Michael and my experience has been consistently excellent. He’s the best...hands down. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Kate Weisshappel
    Kind and quick service. Personable people. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Gueorgui V. Martynov
    Recently my wife and I had excellent experience by visiting and buying a car at West VW dealership. My quest was pleasant, mostly due to professional touch of Vadim Lyadov, who was my sales advisor. Vadim is very knowledgeable and definitely has a personal approach with all his clients. Whole process was straight forward. All my ques | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Madison Couch
    Michael Blair was beyond helpful. I came in to get an oil change, but had also been told I needed a coolant flush. He made sure 100% that I did need it before just doing the service and making me spend more money. He truly cared about me and my expenses and made me feel like I knew what I was doing. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Steven Dank
    You gave me a rating of 10 out of a possible 10 Hi Brian, “ Wonderful car purchase experience. It was the correct vehicle after a lengthy search. Brian is innovative, honest and supplied technical information I needed to decide to purchase the vehicle Sandy & Steve Dank | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Paul Adamczyk
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Emily Capper
    Made the process seamless as a first time car-buyer. Very appreciative of the way Brian went above and beyond to make things as smooth and simple as possible. In and out in 45 minutes! Would highly recommend working with Brian for all your used car needs. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Richard Peterson
    Their service team is awesome!! I stopped by there today to pick up some antifreeze so I could refill it as my interior light was indicating that it was low. Ted and company gladly offered not only to refill my antifreeze, but also to refill my window washing fluid, all on a complementary basis since I get my car service there. They | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Laura Decker
    Michael is so great to work with! Always helpful, knows his stuff and so kind! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Amy Yost
    Treyvon was great about keeping me updated on my car as it went through the service department! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Erica Johnson
    I bought my first VW with Brian last week and had a great experience. He was helpful, efficient, personable, and gave me exactly the information I needed to feel good about my decision. When a concern came up the next day, Brian and the service team were quick to help and truly went above and beyond to resolve it. I left feeling take | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Salem
    Great service! We worked with Bobby over the course of a few months as we were debating what type of Jetta to get. He was really great at reaching out without being pushy to let us know about new inventory and gave a LOT of great information about the cars and maintenance every time we test drove. We loved working with him! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Goodman
    What a wonderful experience with Rick, Simon and Chris @ the preowned portion of the business. I stopped by because I saw a car I thought I wanted, but it turns out it wasn’t the color I wanted. I casually mentioned to Rick that if they found one that was in the color I wanted I would be interested in buying it. Rick told Chris and h | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Ri M.
    Michael in service department is very competent in helping to schedule service for vehicle, explaining what is to be done, helping to schedule a rental car, knowledgeable in work to be done, and showing me changes on software updates. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ James McQuen Patterson
    Used car sale with good follow up. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Scott Holzinger
    This was my third time dealing with Westside Volkswagon. And second time dealing with sales person Rick Larch. He listened to what I wanted and found it. Never tried to upsell me on anything. All experiances have been great. If there was any problem, it was adressed and corrected! Nothing t all like dealing with typical car sales peo | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Mary Curtin
    I can always trust Sydney at Luther Wesside VW to provide expert and friendly service when I bring in a car, in this case my daughter's ten-year-old Jetta. Sydney and the technicians make sure we get the service we need, and she always does it with a positive attitude. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Steve Yochum
    Excellent experience and appreciate the time that was taken when I had a misunderstanding of service coverage. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Mandy Feldpouch
    Service was great, was greeted right away, got me checked in and kept me updated. I appreciated the video that was also sent letting me know what they would be doing. Thanks Richard and crew for your great service! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Channel Shannon
    Bobby did an amazing job with my car purchase process. He's knowledgeable, efficient and kind! Thank you Bobby! ?? | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Marcus S
    Colton was very helpful from start to finish. I was suddenly in need of a new car and Colton walked me through the whole process and it went very smooth. He came in on his day off to help me finalize everything. He and CJ were great! I would recommend working with Colton. Thanks again! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Liberty Locksmith
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Chelberg
    | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Matt Wishall
    Brian in sales is cool. Talk to Brian. Don't let Don drive your car. Think he screwed something up while doing a trade valuation and I had to find out myself. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Sarah M
    You know, I had a great experience with the staff member that sold me my car originally. He was overall professional and so kind. So in no way was my experience at the dealership bad. However, my car turned out to be a complete lemon. I understand there was no warranty, but there was a huge slice in the front left tire. Called on Tue | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Lance O
    Very disappointing and unprofessional experience at Luther Westside Volkswagen. We drove an hour and a half to see a specific vehicle after confirming our visit a week in advance and again about 90 minutes before arrival. Despite this, the vehicle was not ready when we arrived. We were told it would be “10 minutes,” but then saw the | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Tim Bock
    Bobby was very helpful selecting the right VW auto and dialed in the right price. He thoroughly understands the technical features and functions of the VW family of vehicles. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Nrd
    Great and easy to finance. Plus friendly | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Donna Eddy
    Trey was knowledgeable and helpful in every way. It was a pleasure to work with him | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Todd Faehner
    It was great! Bobby was consistent with his follow up and always went the extra mile to answer questions I had and provide me with all the information I asked for prior to making a decision to purchase our new vehicle. Can’t say enough good things about the exceptional client experience he helped create! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Olivia Campbell
    Michael was great and kept me well updated while they diagnosed and repaired my vehicle. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Carl Dean
    Michael Blair, the advisor was very helpful , patient and easy to work with. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Bailey Byrnes
    Will was incredibly helpful and patient with me purchasing my vehicle. I fully gave up on my goal and he made it all happen. Highly recommend! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ michelle oeffling
    I worked with Michele. She was so awesome! I would recommend her to anyone. I love my Jetta | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Jeff
    This is the second time that I have purchased a vehicle from Brad. I appreciate his perspective when it comes to making a smart purchase! I will be buying my next vehicle from Brad in the future! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Chad Novak
    Easiest car purchase experience of my life. Brandon was eager to help, took care of all of my needs, made the whole process smooth, easy, and enjoyable. This was my 4th vehicle purchase at Luther Westside, first new one, and couldn't be more pleased with the transaction. Thank you! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Bailey Phillips
    Trading in a car and moving to a completely new make and model with a new dealer can be overwhelming, but Joe and Brandon at Luther Westside made it genuinely enjoyable. They were patient, consistently kind from the moment we walked in, and truly invested in helping us get the best value for our trade. Nothing felt rushed or transact | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Louise Hertsgaard
    Colton was very knowledgeable and thorough in advising me on using my new vehicle, patiently and kindly guiding me through multiple new systems- sometimes more than once (or twice). Colton knows his stuff and has the ability to make a customer very comfortable. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Victor Bettendorf
    My Advisor Sydney, was excellent. Communication was clear and concise. The service work was completely quicker than expected, and at a reasonable price. I would definitely work with Sydney again. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Sommers Family
    Bobby Scala was great to work with for our used car purchase. It helped that he owns the same model I purchased (ID.4) so he is completely familiar with the vehicle. Communication before sale and follow-up with questions I had after the sale were very good. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Kris Clewell
    I’ve purchased over 15 vehicles from Westside Volkswagen, referred countless people to them, and even partnered with them in media and events. Unfortunately, many of the employees who built that reputation years ago are gone. I used to believe this dealership valued its customers. And maybe they did back then. They don’t anymore. We | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Lora O'Hern
    We appreciated working with Steve. We were out of town when we started our car buying venture. He was quick to respond to calls and messages. We appreciated working with a sales person who is genuine and honest; there was no game playing. In our 45 years of car ownership, working with Steve was number one. We also appreciated his wil | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Tom Beggs
    I've had great experiences bringing in my 2023 Tiguan for service, the staff are very nice and service always goes quick. Will definitely be bringing my car here for maintenence every time. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Hamish Scrimgeour
    Najmi was great! He made the car buying process easy and less stressful. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Pottebaum
    Great service and very friendly and professional. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ DPD
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    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Janet Leonard
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ AJ8798
    I reached out to Bobby Scala about a GTI Autobahn listed on the WestSide website. I have already owned 5 different models of Volkswagen so I am familiar with the automaker. Bobby was very helpful, knowledgeable about Volkswagens and all of their idiosyncrasies. Very seamless transaction and sale. You can't go wrong when dealing with | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Pat Christians
    Michael was an awesome mechanic and very communicative with me about what the car needed and how long of a process it would be. Highly recommend Westside VW and Michael!! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Lilly Fries
    Michele P was fantastic! Knowledgeable in all vehicles, I never felt pushed a certain direction, and she let us take our time in making a decision. Greatly enjoyed working with her! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Erin C
    I had the opportunity to work with Mason Franks at Luther Westside VW. Mason is one of the most hard working, diligent individuals I've dealt with in a long time. Mason's communication, transparency and professionalism was so appreciated. We were not able to get the Tiguan I wanted in a time frame I needed but Mason followed up with | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Craig Janssen
    Naj was great. No pressure. Very knowledgeable about the vehicles. He let me move at my own pace and do what I wanted. I'd buy from him again and I highly recommend him. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Holly Croskey
    Knowledgeable and trustworthy. Excellent service from everyone. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Marion Sodnik
    Very easy to make an appointment online. Greeted promptly, got in right away. Wait time delayed a bit due to update that needed to be perfromed. Excellent communication, drove my wife and I to a lunch spot and picked us up. Great service! Sydney did a great job with communcation. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Emily Bruns
    I had an excellent experience with Najmi! He was very helpful from the start, answering every question I had over the phone and making me feel confident about the vehicle before I even made the trip. I ended up driving 4 hours to purchase from him, and it was absolutely worth it! The process was smooth, he was professional and friend | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Ns011 Bgd
    Drove from Chicago to make a purchase. Hassle free experience . Highly recommend the dealership. Kane was great! Made the whole process transparent and super easy. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Russell Cage
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Meline
    He (Treyvon) went out of his way to help take care of me and my car when I needed unexpected repairs. Very friendly and easy to work with. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Robert Katner
    Treyvon went out of his way to provide excellent service. He provided timely updates and got my vehicle back to me quickly without issues. I had an unrelated problem with the vehicle and he assisted without hesitation. Treyvon is an asset to to the Luther team. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Beltz
    Wonderful experience. Jacob explained everything on the car and then the whole buying process. Very professional. Highly recommend. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ P. Lane (PRIME3170)
    Service, diagnostics, and repairs were professionally executed and faster than expected! | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Abdo
    I’ve worked with Treyvon several times, and he has consistently been nothing but helpful, personable, and always brings a smile to the service. 10/10 would always recommend. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Damon Larsen
    Service Advisor, Michael Blair was a consummate professional every step of the way in helping resolve the maintenance issues with my 2017 VW Jetta. I really appreciated all of his guidance and expertise. | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ 2004mntitan
    No problems. Just hate coming here...they are slow | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Emily LeFebre
    I drove all the way from Rochester after a working all day, Rick couldn’t even greet me. He just wanted me to start signing papers as soon as I sat down. Then was giving me attitude once I started asking questions. I felt in the dark and blindsided by everything. Rick was terrible. I do NOT recommend this place, or at least Rick for | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Frank W
    Purchased a 2023 Audi A6 with 24,000 miles. Everything was great until i drove off the lot and the engine lite came on. I love 75 Miles away from the dealer. They told me bring it back when i'm in the area and they would take a look. I brought in back a week later. They reset the light. They obviously didnt check anything as th | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Janelle Loehlein
    Maura was very great to work with and was not pushy which I thoroughly appreciate. I will definitely be reaching out to Maura for future vehicle purchases. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Kiren Baxter
    This isn't my first experience working with Treyvon Allen in the service department. Every time he's been professional, knowledgeable and friendly! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Josh Freiermuth
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Diane Johnson
    Luther Westside is hands down the best place for VW in the cities. Each time I’ve needed regular maintenance and any other repairs the ongoing communication from the service advisors is just great. I get updates and clarity on what’s next. I can go on about my day knowing the plan and know my vehicle is being taken well care of. Shou | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jonty Yamisha
    Super professional, responsive and easy to work with! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Hugger
    We had a great experience with Westside VW! Tami and her team are absolutely fantastic to work with. Rick was our sales advisor and was fantastic at getting is information we needed about our vehicle we wanted to purchase and was very easy to work with! CJ was our Finance Manager and was an absolute gem! He walked us through the fina | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris Dall
    My experience working with Steve Broucek at Luther Westside VW was terrific. He answered all my questions, kept me updated on available vehicles, and let me make this decision at my own pace. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Brewer
    1 star review. These people are scam artist. Don't buy here, I repeat do NOT buy here. I bought 2 cars here, (I guess I didn't learn my lesson the first time). Had a specialized title called a black title on a vehicle purchased with 21000 miles. They promised to give me blue book value of I decided to trade or sell back to them. They | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Katie Hughes
    Great experience! Friendly, timely & helpful. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Armitage
    Stopped in to look at the 2024 Gold R and have to say, the sales guy was 100% on spot for how he handled the whole interaction. While they don't just let anyone drive because they feel like it, he was incredibly respectful and accommodating. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Eric Nooker
    We had a wonderful car buying experience here for my spouse and we definitely plan to be back for our next car purchase. Thank you Devin and Jacob and the wonderfully helpful staff!! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Gunter Dittmar
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Sarah M
    My experience purchasing a new Atlas was fantastic all around! Mason Franks was so very patient, knowledgeable and helpful. After our initial visit, I went home to compare models and features. He encouraged me to ask questions and provided his mobile number. He followed up 2 days after the initial visit in a manner that was inquisiti | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Cardona
    I am updating my review as it is still a five star review. Today I had a 7 AM basic oil change and tire rotation appointment. I was taking care of by Trey Who displayed excellent customer service, a friendly smile for a 7 AM appointment. When it’s so early, you just don’t know how people are going to be. He did not disappoint. Robin | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Joseph French
    Brandon is very professional and passionate during the whole journey starting from introducing the car/test drive, going through the purchase process, and hand over the car with detailed orientation on how to set up and use the car. Thanks Brandon's great support! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ jeff russell
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Peter Lorvick
    got in, told cost and time and got out on time. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Skaare
    Brandon was fantastic to work with. He was professional, helpful, and made the whole car-buying process smooth and stress-free. I really appreciated his knowledge and patience, and I’d definitely recommend him to anyone looking for a new vehicle. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Randy Czarnetzki
    My sales representative Brian was great to work with from start to finish. I particularly appreciated the personalized video he made of the vehicle I was looking at (and purchased). On a greater scale, the Fair Value Pricing system is clear, upfront, and saves time. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Jason Walden
    Amazing service from the entire crew. From my service advisor, Richard Deonarian, to all of the technicians, everyone was extremely friendly and helpful | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Faucher
    Bought my vehicle from them several years ago. Right at purchase, I had a rattling with cold start, they didn't know what it was (mechanics don't know what that means?? Hmmm sounds like BS) I left it for them to replicate, they couldn't figure it out. Brought it back again, they claimed they fixed it this time but the vehicle still k | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Rodreguez
    I switched brands a decade ago, from Toyota to Volkswagen, after I had a Rav 4 go up in flames from a simple accident. Brought my vehicle in while under warranty for the usual maintenance with additional complaints of burning oil and other stains under vehicle in garage. The complaints were dismissed as within to being within accepta | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Caroline Ludlow
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Alex Gilbert
    When we purchased the vehicle, the purchasing process was smooth, but post sales has been a nightmare. In our new Atlas, the entire infotainment system has gone completely black (which due to lack of physical buttons, everything runs through the infotainment system) and every warning light comes on the dashboard. This has happened 3 | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Will M
    $117 for a visual inspection of my ID4 is highway robbery. Lost a lifelong customer for one service minder reset. What a joke. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Lunda
    I went to test drive a car and the sales rep greeted me outside before I got out of my own vehicle meaning he was aggressive at getting any sale. Then during a test drive he made a sales point that the model I was driving “was for single women living in condos or apartments” so very distasteful invading my personal life and sexist re | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Brian Stage
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Susan Livingston
    Very good experience with Richard! Very friendly, timely, knowledgable! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ David Andre Mazzone
    Trevyon is an outstanding Service Advisor at Luther Westside Volkswagen. I do not often write reviews but Westside is the best service center with a great service advisor Trevyon. They are honest and they know what they're doing. True Professionals! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Karlena Shelley
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Fabiano Moreira Amaro
    Very good experience! Matt gave me all information needed to make a decision. Sent me a video day before and explained me some details of the car during test drive. Thanks Matt! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Chloe Gabriela
    Spoke with noah, very informative and polite. Answers many questions and was very patient. Will be sending people to him in the future!! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Barfknecht
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Steele
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Sabrina Zurita
    Treyvon was very nice and friendly. He was also very knowledgeable and guided me through everything my vehicle needed | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Doug Karnuth
    Most people that buy a car from Bobby Scala find the experience to be first class. Everybody knows that Bobby goes the extra mile to ensure that everything is perfect from the time you walk through the door until you climb into your new car with him saying “thanks a mil”. He is an embodiment of the professionalism found at WestSide V | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Dvorak
    Without failure, every time I go into Westside Volkswagen for an oil change and maintenance. Or for something unexpected happening. Ryan Blair has been there every step of the way. He’s attentive, super knowledgeable, and always has a positive attitude. I am very grateful for the professionalism and dedication that he has shown me. I | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Jimenez
    awesome service and the home pick up option is great! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Lexi Addie
    Had an amazing experience with luther and with Michael B on the service team. Brought my car in for a leaking sun roof repair under warranty and got several other things fixed as well! Amazing service team, super friendly, accommodating, and I will likely be back again. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Will
    Excellent. The salesman Mason did a great job communicating with me throughout the entire process. I bought this car sight unseen from 1100+ miles away and he made it simple. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Bruber
    Treyvon was a pleasure to work with. He was effortlessly thorough and timely with updates & he was friendly, knowledgeable and helpful. He went above and beyond helping me yesterday and I am very thankful. | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Jenifer Harris
    Our experience was excellent. We came in totally unannounced and Bobby Scala was professional, helpful and friendly. We traded in a car we didn’t love and got a Tiguan that we do love. A good experience all around. We look forward to working with Bobby again in the future. We will recommend him to friends | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris Kosowski
    Treyvon Allen is a fine member of the Westside Volkswagen staff, and I have been grateful to experience his friendliness and top notch service! Chris Kosowski | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Madrigal
    I had a great experience with Vad at the dealership. He was super fast, attentive, and made the whole process smooth and easy. I really appreciated his professionalism and excellent customer service. Highly recommended! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ M`barikiwa Channel
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Axel F
    8/10 This is mainly based on my status coming in of knowing what I kind of wanted, having a loan ready. But based on that, I can confidently say that the experience would be just as high if I came in not sure what I wanted and needing a loan. The level of care and information provided was exactly what you want when you come to a dea | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Dillon
    Had a weird experience here. Took my car in for a 100K mile inspection and because my right taillight was going out. The technician completed the inspection, changed my oil, and topped off my fluids. All well and good. I was told the entire taillight needed to be replaced and that my battery was at "59% health" which sounds normal as | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Alan Yelsey
    My friend bought a used VW from Luther Westside VW. The car began to run rough and stall, and would not go over 30mph so he had it towed to Westside VW. They kept the car for 1 month. They charged him over $3,000 for multiple futile repairs. The car was not fixed and all the reported problems were still present. They insisted he pay | Read Full Review
    10/3/2025 12:00:00 AM | Google
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