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Luther Brookdale Volkswagen

Luther Brookdale Volkswagen

★★★★★(232)read reviews
6801 Brooklyn Boulevard, Brooklyn Center, MN 55429
(763) 400-5841 Ask About Our Service Specials!
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 4:30 PMSun: Closed
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Customer Reviews

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  • ★★★★★ fa
    Amazing experience. My sales representative was very attentive to my needs. Very helpful, worked with my schedule to deliver my car. Thank you to Stephanie and the amazing team! | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Allen Pollock
    Brought the Tiguan in to have a trailer hitch put on Michael was very helpful and through when doing the service right up. The service department completed the task ahead of time. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Brian Glathar
    Excellent sales staff. Best care buying experience I've had | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ VERANDREWMARTIN
    Did not have an appointment but still managed to fix my car the same day. Tyler Glatting was very nice and helpful. Thank you so much! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steve R
    Brookdale got me in earlier than expected. Diagnosed the problem and fixed it quickly. Communication throughout the process was top notch. Thank You! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ James Irwin
    Very friendly and knowledgeable staff. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Laura Peterson
    Adrien was really fun to work with! He has a great personality. He is out-going, funny, and kind. Adrien made me feel like I was car shopping with a friend. He showed me car options and was immediately able to go over possible payment amounts. I truly appreciate his patience and non-pushiness. He was attentive, but let me have space | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ lindsaypberg
    Adrien was phenomenal. I felt like we could actually talk on a personal level and was able to trust their advice and recommendations as it was provided in a non-pushy, transparent way. I have had many other car buying experiences that were not nearly as good as my experience with Adrien. I would hands down recommend Adrien to anyone | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joe S
    I took my vehicle in months ago complaining about vibration in the steering wheel. I was then told it was a front brake. And accused of doing my own brake job. This dealership had done all maintenance since I purchased the vehicle new. After being upset by the accusations, I decided to go to West Side for a second opinion. There | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ bigsurf33@msn.com
    I found the service at Luther Brookdale Volkswagen amazing. I set up an appointment and was given a free ride home. I was given a video of the total car inspection and the broken part that needed replacing. Everything was done in a timely fashion with a free car wash. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rhonda Holm
    Easiest car purchase I’ve ever had. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Berg
    I had such a wonderful experience here. Adrien was so transparent, candid and honest. I never once felt pushed by him as I have in other experiences buying a car. Tony was personable, informative and non-pushy. Dimitri and Loren were also incredibly kind. I would recommend this dealership to anyone. Hands down the best car buying exp | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ briannadhnath
    Andrea spent nearly an entire afternoon helping my husband and I purchase an Atlas! She was incredibly helpful, honest, and patient! We hugged goodbye! Oh! And Nate was okay too….??kidding! He was fantastic to work through the financing with. We would definitely buy here again! | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rhonda
    RayVon is awesome to work with. Patient, knowledgeable & helpful! I have purchased almost 20 cars in my lifetime & this was the best transaction I’ve ever experienced. Easy & smooth. Nate was also great to work with. Thank you both. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ wildfan74
    Great to work with, very helpful and courteous salesman. Will definitely work with Rayvon in the future! | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kaykay471
    We had an absolutely amazing experience working with Adrien! We never felt pressured or rushed during our decision! One of the best car buying experiences I’ve ever had, if not the best. 100% will be going back! | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Allen Pollock
    Steve was very helpful very friendly very knowledgeable make sure you explained everything Jackie was likewise very knowledgeable very friendly you’ve very good very good people my dad had used Luther for many years and never had a complaint | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Chris F
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ JCN
    Andrea was absolutely wonderful to work with! She was well prepared before our first meeting and knew exactly what we were looking for. Trustworthy and honest. I would highly recommend working with her - one of the best in the business. We are so thankful we were referred to her! | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ jwiltse2
    The salesperson, Andrew did a really nice job trying to make a deal on my 2025 Volkswagen GLI. The used car sales manager was also polite and moved the process along. It was a good experience. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sofiane Cherifi
    I took my car there for few recalls , and everything went great. Tyler was great and provided a great customer service . | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ BraxisMight
    A prime example of what a car dealership should be. We love our over engineered German cars. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ ali abdi
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    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Will Juergens
    Do not bring your vehicle to this service center. Vehicle was brought in twice and claimed the issue was fixed both times. Issue was never fixed and had to bring to different shop. Avoid this service center! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Kimwadewitz
    So helpful and relatable. She made things so seamles. I will definitely return to deal with Stephanie again. | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ LoulouH
    Customer rep was the best. He was so helpful and made sure all my concerns were handled. | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Megan Geelan
    A very welcoming low pressure environment at this dealership! We were instantly greeted with warmth & felt very comfortable working with everyone to find the right car. | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alex Brooks
    Affable staff without being pushy. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Lemasters
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ luciesmoker
    Elijah was very helpful and ended up delivering the car to me in central Minne. What a nice touch! | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Phoyos78
    Very positive and eager to help. He is willing to do what it takes to make your purchase experience a positive outcome | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Peter Harding
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    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Luke Cooper
    Fantastic service! They even washed my car and cleaned it! Overall great experience and would recommend | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ tnitti
    Thanks all for getting the jet pump replaced in my GTI quickly, I appreciate it. | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Whitney
    He was very helpful. He wanted to make sure that I got the right car for the right price. The whole team that I worked with was wonderful. Great service! | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ wendyapolis
    The new car sales team was amazing! Elijah and Connor were kind, helpful and patient during our process to find a new car. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ahmad Abdulkarim
    Tried calling to schedule an appointment, very unfriendly representative!!!! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ David Denne
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Omar Mahamud
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ T P
    Great dealership, aggressively below KBB listed prices so you know you’re getting the best price. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ ellemarie
    Yer was wonderful to work with while purchasing my new Atlas. There was no pressure and he helped me go over the pros and cons of the multiple vehicles and brands that I test drove. He knows a lot about vehicles and was able to answer every random question that came to mind. I am an out of town buyer and he had my new vehicle and all | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ danansean
    Yer was very accommodating and seamed to do whatever he could do to meet our needs. He wasn't pushy like other salesman, he was easy going and did whatever he could to make our decision as easy as possible. On the finance side of things, Tony was very easy going and awesome to work with. He explained all of our options with absolutel | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Megan Erickson
    D’Aundre helped me out with my 2024 Volkswagen Atlas. He was thorough, listened, and was not pushy. He made the process a breeze. If you are looking for a sales consultant like him, ask for him! I highly recommend him:) | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Kari Dixon
    We worked woth Yer Vang. We had a great experience. The car that we were going to see was gone when we got there. Yer found a vehicle we liked better and in the same price range. Thank you Yer and team! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Jorgensen
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Fred Diego miguel
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Amina Haji
    I recently purchased my first Volkswagen, and Jolie Godbout was the best car salesperson I’ve ever worked with. She is very competent and kind, and made my husband and I feel welcomed while also helping us get our dream car. Nathan magnoski, the finance personal, was also very helpful. Thank you for this wonderful experience. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ mapenny
    The process was smooth, people knew their jobs and did them well. I appreciated a ride home as I had no transportaion when they needed to keep my car overnight | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ JERRYBULISCO
    Great service. Appreciate how everything is explained in detail before the work is done. Attention to details is hallmark of this organization. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cullen Deck
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Chavez
    Great place to get service on your vehicle!! 10/10 recommend! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jameszim
    Adrien was a phenomenal communicator. Finance interaction was quick, but appropriately detailed. A great experience overall with Brookdale Volkswagen! | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jenae Ste. Marie
    Todd and Andrea provided excellent customer service. They ensured that the experience was personal and we ended up with the vehicle that fit our needs! Thank you! | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ karen crosby
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ sandra reem
    Steve and the team at Brookdale VW were amazing like usual. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Ismael Gallardo
    Excelente me sentí muy seguro por qué me atendieron en español y eso le doy muchas gracias a Stephanie por su apoyo un excelente trabajo muchas gracias | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Yates
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Cody Jubie
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ MATTY.G55
    Andrea and Nate were wonderful to work with. I had limited time to make it into the dealership, but Andrea and I were able to communicate over text to find the right model and price to meet my budget. I was able to pop into the dealership once everything was sorted And was out the door in no time. I wish every dealership experience w | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lexiekalberer
    It was very nice. People were kind and transparent with us during the whole process. | Read Full Review
    9/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christina Mattison
    Brad was great and kept me updated on my repairs while I waited. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Magnoski
    Awesome service, had a flat tire from a screw I picked up on the highway. Tire and wheel protection added in finance saved my butt! Quick service with no appointment got me in and out. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ James Erickson
    Our sales person Yer was awesome and so personable. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Martin Felices
    Great service experience! Staff was really nice and very helpful. Since my repairs were going to take a while they offered a loaner, which was great (rides are also available if the repair is shorter in nature). I was kept informed at all times. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Heather Lawrence
    Service is always excellent there. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Thorn
    Rayvon was super easy to work with and made the experience super enjoyable and helped out with whatever I needed. The staff was super kind and helpful. Love, love, love. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Matt Kellogg
    I don't often write Google Reviews... Places either need to do amazingly well for me to write one or amazing bad. Let me be clear, this is a situation where they do amazingly well! Unfortunately I have gone through quite a few cars through 2023 and 2024. Jolie has set me up every single time! No judgement, just a caring smile. She ( | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Bsvihel01
    Rayvon was calm, chill, easy to work with and very kind. Got a great car. Love Brookdale VW | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ marknsvet
    We worked with Rayvon, Stephanie, and Dzmitry. Every one of them treated us like gold and not like a number. Rayvon took our list of the features we were looking for in our new vehicle and found one on your lot that we hadn't noticed. He and Dzmitry worked up a wonderful deal for us. Stephanie loaned us her computer to apply for the | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ davidnpowerhour@gmail.com
    The Brookdale Volkswagen dealership is the best in the Twin Cities. Andrea and her customer service skills are outstanding. The dealership as a whole is a 10 out of 10 experience. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hvmdok
    Elijah is a very talented salesman, he easily convinced me with more info on the car and definitely made the process way simpler. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eva Kim
    What an AMAZING team of professionals! I bought my used 2019 Jetta here and was really happy with the whole buying process! Steven Fischer was kind, knowledgeable, and super helpful; Dzmitry Yatsuk was an exceptional sales manager who went above and beyond to show me my financial options and explain every step of the process in great | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Ram Eco Diesel
    This was our first experience working with this dealership. It was truly amazing. We will recommend this dealership. They made sure the deal was good for us. | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ mokuamos13
    Friendly and experienced customer salespersons like Elijah, he was able to convince me with relevant information about the car, he is a fast, patient, knowledgeable and understanding guy. I appreciate the help he gave to me, he is highly recommendable | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Abd
    It was a great experience to work with such a knowledgable person like Andrea. She made the process much easier | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lucyb
    Elijah is amazing and helped me find my dream car at the right price! He went above and beyond to make the process smooth and comfortable. Thank you Elijah! | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ samaraarbage
    Elijah is a phenomenal professional. In addition to being extremely attentive, he is very kind and listens to our needs very carefully. Thanks to him, we are now very happy with our new cars. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christian Spearman
    Always a great place to get my car serviced. Brad always takes good care of me and my vehicle, while answering all my questions. Shuttle drivers are fantastic if you need to go back to home or work | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Mustafa Kaddoura
    Very good dealer. Easy going, nice, transparent communication. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ drewsdavid8
    When I bought my second ever Volkswagen a Jetta tdi I was new to the diesel emissions that was on the vehicle my dpf light came on and panicked I went to Luther Brookdale Volkswagen there I met Brad at the service desk he asked for my vin and told me I was still covered under the vw warranty for my dpf. I scheduled an appointment for | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom
    Yer is super nice and helpful, no pressure during the whole process. Very nice experience! | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mustafa Kaddoura
    Adrein is a nice and helpful person. He made the vehicle purchase smooth, explaining and answering all my questions. 5 STARS to him. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ staffg
    The dealership had friendly and knowledgeable staff that made for a pleasant buying experience. The process was quick and smooth. | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Rayne
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Coots
    I got the vehicle I wanted at the price I was comfortable with and VW financing. On top of all of that they helped to make an issue I had with another manufacturers dealership right. I mean, seriously, who does that anymore? Not only that but a discussion with the GM was facilitated to voice my issues with another dealership. Well ab | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Bergstrom
    If you need anything talk to Yer! | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Cbbianchirossi
    Both Rayvon & Elijah helped me with my new lease. They were so helpful, knowledgeable & great in helping me with my new lease! They both were able to answer all my questions & very patient with me throughout my time at the dealership. I absolutely love my new car. Very grateful for the VW Brookdale staff! | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ rooddogs
    Excellent service. Very informative video concerning the needs for repairs. Waiting area very clean and well stocked. | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Raventaschek7
    Yer was amazing when helping us purchase our 2022 Golf R. He was very friendly and well educated. We highly recommend going through Yer for your next purchase at VW Brookdale. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ellen Plum
    Great help from Yer purchasing a pre-owned SUV. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jamison Rohrbeck
    You know that feeling of relief when you get the EXACT amount of peanut butter on the spatula for your sandwich? That's the feeling you get buying a car at Brookdale VW. There is nothing easier, more welcoming, or efficient than doing business with them. 5/5 would and will continue to recommend. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Atlasmn275494
    My spouse and I have purchased three new vehicles from Adrein at Brookdale VW. Adrein is knowledgeable and makes the car buying process as efficient as possible, and his customer service skills are top notch! | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ cdorff
    It was a pleasant experience. Michael was very helpful and thorough in his follow up. | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kristine.menke
    Elijah was great to work with! He made the car buying experience easy! Would definitely buy from him again! | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joel Weixel
    Thank you for your thorough work. The video inspection helped bring clarity to the entire process. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ AH22
    Great service, fast, easy to work with and informative. From Sales to Finance I’d highly recommend. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeff.clusiau
    Adrien, Tony, and Todd were exceptional to work with. I highly recommend them to anyone looking for a new Volkswagen! | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam Win
    10/10 Would recommend. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Don Cappaert
    Instant check in at the service drive through and also at the counter when dropping car off. Everything was very clean, well lit, and friendly staff! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Nessa B
    Adrien was such a pleasure to work with. He's amazing thanks for all your help! Everyone here was great. Love my new car! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Bernardo
    Wonderful and profesional people, I recommend this place when you try to get a car | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ saurabh behl
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Lauren.miron
    Great experience purchasing a new Atlas with salesman Yer. He was great and very knowledgeable. Built a connection and felt no pressure to buy. Would recommend Yer to anyone looking to purchase at Luther Volkswagen. Even seasoned salesman could take a page from Yer's book on customer interaction. He was great. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rajesh Adusumilli
    Adrien was really friendly and helpful in all the manners I would definitely recommend VW ATLAS for my firme | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Pelowski
    I recently bought a vehicle here (2022 Honda CRV) and it marked the first time in a long time I have made a purchase at a dealership. The experience was great, starting with Steven Fischer who was my initial contact. I live in another city 90 miles away and was a bit nervous about dealing with a sales rep in a much bigger city but | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Caitlin Coleman
    Outstanding customer service from beginning to end during my service appointment! I was kept updated throughout the process. Wonderful experience! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ erinkieley
    Tyler was excellent! He kept in great communication and made sure all my concerns were taken care of! Give the man a raise! | Read Full Review
    8/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Klosinski
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Rich Stefan
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    8/21/2024 12:00:00 AM | Google
  • ★★★★★ BMASON.PHOENIXSIGNS
    Brad was very friendly and knowledgable. The dealership was very clean and the waiting room was welcoming. Will be back for sure! | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Brooks
    Adrian was absolutely amazing! His customer service went above and beyond. I’m one happy customer. Thank you again Adrian!! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Kendrick Alexander
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ andrewgraebner
    First experience purchasing a car from a dealership. I was thinking it would be a really complicated process and I was pretty stressed out about it. This dealership made it so simple and smooth. They gave me a good deal and really made me feel cared for. | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lydia Brunner
    Andrea helped us get into our new Nissan Rouge! She was easy to talk to. Helped answer all our questions and made this all a very seamless experience. Devin was also great at answering any of our mechanical questions. We recommend this dealership. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ iadams
    YEr had been great to deal with the entire time. the effort he took to provide multiple vehicles for an out of state buyer is great to me. being honest about a smokers vehicle is a must for me and he did absolutely wonderful at meeting our needs. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ TheGbeecher
    excellent and courteous customer service...professional work done, along with competitive prices...Thank you! I will be a returning customer... | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Steban Kabalan
    Amazing experience!! Rayvon was great throughout the whole process. The Brookdale VW team is top notch and I’m very happy with my purchase. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Ismith
    I met Andrea in the midst of a long search for a good family vehicle. Her overall customer service and attentiveness to our wish list (which changed multiple times) was awesome. She checked in regularly during the search and sent us vehicles that aligned with our wish list. Ultimately we found a vehicle at a different family of deale | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ michelleheins
    The guys in the shop were wonderful. They communicated how the process would go, how long it would take, and the estimate cost up front. The wait time was appropriate and within their estimated time. They reviewed the inspections and any concerns clearly and concisely. The video of the inspection was a bonus! I would recommend this d | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ccherrmann2
    Courteous And attentive. Kept me updated on the progress on my car too the whole process. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Colin Bryant
    Excellent service! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Gamada Kadiro
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    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Gina Newlander
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ lisa4137
    Andrea Schneider is the best! Luther Brookdale VW made it easy and quick to purchase our car. We were not local and was able to do everything online prior to purchasing. All that was necessary was test-driving and signing the papers with Nathan who explained everything clearly. Andrea also followed up with us afterwards to see if we | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jdos78
    Elijah was very diligent and persistent, making this a very enjoyable and very easy purchasing process. When looking at purchasing my new GTI the only variant that they had in stock were the ones with a manual transmission. Never have driven a manual vehicle before I was highly hesitant towards purchasing this one even though I knew | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ baird11
    Our experience with Elijah Durkin was exceptional. I was talking to 5 VW dealerships and Elijah one out with a hassle-free upfront experience with no games like other dealers. We received everything we wanted in the deal and left fully satisfied. I would be happy to purchase my next vehicle again from him Thomas | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacobrichards55555
    Very pleasant experience and made it super easy to get my car. Would definitely recommend! | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ JOEH5
    Elijah and Brookdale Volkswagen team were great to work with o. My daughters new car purchase. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Grainger
    Elijah was great to work with. I feel a got the best price along with trade in value for my vehicle. Thanks! | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Samantha Brisbois
    The Luther Brookdale Volkswagen team is hardworking and kind. On more than one occasion the team has gone above and beyond to take care of me as a customer. I appreciate the team's ability to problem solve and make things right when and if an issue arises. I recommend being a customer of this location and Volkswagen. Thank you Lut | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Sherry Elwell
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Allen
    Great Place! The staff is amazing. Parts knew exactly which parts I wanted! The technicians treated my car very carefully and Jon worked hard to get me in quickly! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ lfaye14177
    Courteous, helpful, explain each step,kept me informed , fast, answered questions, offered me snacks,polite | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mchartmann1128
    Brookdale Volkswagen and staff have been incredibly helpful during the process of getting my new vehicle. It is the first Volkswagen I have ever had and I had an amazing experience working with Adrien. His customer service was above and beyond any car sales experience I’ve ever had. Adrien was very knowledgeable and was able to answe | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Charlene H
    Andrea is the absolute best! I adore and have so much fun working with her!! I will continue to go back to work with her as she has now become a dear friend! | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paige K
    Fantastic customer service! I would recommend Elijah for anyone looking for a new or used vehicle. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ rappcolleen4
    Friendly, explained things so we could understand. Made financing and road ready easy with 1 stop shop. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ young_nakrumah
    Great service staff they always go above and beyond to make sure the guests are happy. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim
    It was a pleasure working with Adrien to purchase my used Vehicle. He was very responsive and followed up with me after purchasing my vehicle. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lessons with Lilly
    I had such a wonderful experience at Brookdale VW! From start to finish each one of their staff members provided above and beyond services for me. From Adrien in sales, helping me find the perfect vehicle (Taos) for my daughter and I. To John in service who was incredibly helpful in getting my car seat covers on for me, vacuuming and | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Vee
    Andrea was so down to earth and made the car buying experience fast a personable. The staff at this dealership is top notch. My vehicle is driving great and I will be buying a VW again in the next few years. I do wish that Luther would allow negotiations but hey. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hernán Cabrera Guerra
    First visit to their service center, good experience. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ sl.gibbs
    Service was completed in the time frame estimated and each person at the service desk was kind, helpful and open to addressing questions to ensure I had clarity. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ steve.morgan
    They did a great job the car was done sooner then they thought it was going to be. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kenny mitchell
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    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Shantae Holmes
    Love the entire process and they made it so easy for me | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Porter
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    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Peterson
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    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Emerson_chris
    Very happy with the overall service at Luther Brookdale Volkswagen. From the test drives through signing on the dotted line, the customer experience was exceptional. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ nfaircloth
    Race Is very helpful when I called in on my Touareg! I would recommend if anyone needs any help to contact him! Absolutely helpful beyond the rest! | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Svoboda
    Sean's service team is truly exceptional! The strive to make every customer happy. And they have hit the mark. This is why I keep coming back. I recommend them to all my frends | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Matt Titel
    Ended up getting a different GTI here, but I see the 22' Blue Autobahn already dropped $2000 after only 2-3 weeks yet they weren't willing to budge initially. Didn't realize they were going to play games, I should have just waited it out lol. The kicker is that this was listed at 29995 at Honda, then they tried telling me the CPO + | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ kmattson40
    D'Aundre did a great job - he was able to answer all of our questions, demonstrate everything the car could do, and he was genuinely nice and helpful. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ KP
    We had a great experience with Adrian. He showed us all available cars that met our criteria. Was patient and ultimately sold us a car that was perfect for our needs and budget. Nice and clean showroom and facility. Cars were immaculate that we looked at and test drove. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ tavia coleman
    Always go above and beyond to satisfy customers. DeAundre is always amazing and pleasant and Tony was just as smooth and awesome as well. Love brookdale Volkswagen for making my experience not stressful and smooth. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Rjplante
    Had a good experience with Elijah who continued to follow up with me during my vehicle search. I appreciated his diligence and willingness to help me out with this process. I’m certain that if he continues to strive for excellence and works hard on behalf of his clients, he’ll be a great success in the future. | Read Full Review
    7/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Inez.g.levario
    My experience with Luther Brookdale Volkswagen was phenomenal. Everything was made so simple to understand. The assisioate that helped me (Adrian Reynoso) was very understanding/helpful with my newborn while showing me the cars available to me. Highly recommend coming here for service. | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Keith Burns
    Hands down one of the greatest experiences. I have been driving VW’s for a couple decades and this experience has stood above and beyond the rest. So much so I purchased 352 miles away from my house. They made the online digital experience with building my deal and trade easier than I expected. Thank you Brookdale team, and I look fo | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Bill Watson
    I came from the Chicago area to get this car. The VW "R" is one of the hardest cars to find let alone the color and transmission I wanted. They put forth the effort to get one for me! I couldn't be happier. BTW; When I got to the dealership they had the car covered with a bow on it! FANTASTIC people! I couldn't be more pleased! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ dhedlund
    Every interaction at Luther Brookdale Volkswagon has been a pleasure, from my purchase, to 2 scheduled maintenance appointments, and now a damaged tire replacement. When my tire was punctured I initially called Dzmitry to get direction on how to handle the repair. Dzmitry is always very helpful and great to work with! Tyler gave me i | Read Full Review
    7/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tim Blaede
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    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Hanh Bergerson
    The sales representative, Rayon was knowledgeable, informative and thoughtful. The whole process was was great and there was a kind follow up the next day to make sure everything was going well. ?? We're enjoying the new purchase. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ fionacoffee04
    I worked with Elijah to buy my first car. He was very friendly and diligent, and especially patient with me and I made my decision. This is a quality that I really admired and appreciated because it helped me feel comfortable in the process. I would definitely recommend working with him! | Read Full Review
    7/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ DANZL.SCOTT
    We worked with Elijah to return our leased car and get into something new. He reached out to help start the process before our current lease was up, and he made the whole process smooth and easy. We had an idea of what we were looking for before going to the dealership, and he had everything ready for us to make the transition when w | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelly Nelson
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    7/13/2024 12:00:00 AM | Google
  • ★★★★★ c yurek
    Our experience at Luther Brookdale Volkswagon was the best we've ever had! From the moment we connected with their team, our family was in love with the exceptional service. We were taken care of every step of the way. Even when our new car had a minor issue, they resolved it wonderfully. They came to get our car, provided us with a | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Miznalf
    Some of the best customer service I have received in a long time. Was at first shocked by how long it could take to have my car diagnosed and possibly fixed, but somehow Bradley produced a rental and was able to get me on my way and also get the car diagnosed and fixed faster than we thought. Will definitely come back instead of goin | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tmharward
    Elijah was very helpful and knowledgeable. He helped us decided between 2 vehicles to determine which one met our needs the best. We love our new Tiguan! | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jayden
    Buying process was very easy. Elijah the salesman was very helpful and not pressuring at all. Ended up going with a VW because of the great service. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patricia Michaelis
    Always friendly, always done right the first time. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Milan Luzaich jr
    Came in on Saturday to get a appointment. They got me in right away that day which was great. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Renee Johnson
    Awesome | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ KMKELLER08
    Always friendly and kind staff. Was greeted right away when I pulled into the drive for service. | Read Full Review
    7/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Polly Von Arx
    Had a good experience at Brookdale VW. Service tech was excellent. Felt he went over and above to help us out | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Mady Lehner
    Recently traded in my 2018 Volkswagen gti for a new 2024 gti. My experience with Jolie in sales was 10/10. She was very personable and answered all my questions. As someone who also works at a car dealership you can tell when someone is good and dedicated to their job. This Volkswagen dealer is about 30 minutes extra drive compared t | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ CoreyB
    Service was awesome! I got a video in a text of the break down of the inspection on my car so there was absolutely no question on if the repair was needed or not. Video had the depth gauges showing where they were with wear and tear on all four tires and breaks, and a walk through on showing the undercarriage, shocks, boots, oil pan, | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Danzl
    We worked with Elijah to return our leased car and get into something new. He reached out to help start the process before our current lease was up, and he made the whole process smooth and easy. We had an idea of what we were looking for before going to the dealership, and he had everything ready for us to make the transition when w | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ sweetie_waterbeck
    I like this dealership. I especially like the video clip of the mechanic checking out the car. I had left my phone at home, when the mechanic asked if I had seen the video and I explained that I had not, he shared it with me. Everyone is professional and accommodating. | Read Full Review
    7/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Puente
    Jolie was a great sales person and made the entire experience fun and easy. Nate was also great with helping me finance and explaining everything so nicely. Overall, a great time finding my new car! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ KLiv Viking
    They worked hard to make it happen, I bought my first car after 22 years! I like my new for me car. I would recommend ?? | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Patty Huseth
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    7/1/2024 12:00:00 AM | Google
  • ★★★★★ carinolson
    Elijah was wonderful to work with! He is extremely knowledgeable and made the car buying experience low pressure and very streamlined. He went above and beyond in helping me get my new vehicle home. Will 100% return for future purchases. | Read Full Review
    7/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Katey Haflund
    Fast, friendly, fantastic service. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Archer Bell
    The salesmen didn't exactly have to do much to convince me lol but a good experience over all | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Mario Trejo
    Best experience, everyone super friendly and elijah is my guy!! He got me the best deal and made me walk out with a car on the spot! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Kerrie Ann Lawson
    Just bought a 2023 Honda Odyssey this week. Great experience, we live a couple of hours away and the staff made it so easy for us to just go to the dealership sign and go! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Wallin
    Adrian made this experience exceptional. It was quite possibly the most no pressure yet educational car buying experience I have ever had. Will absolutely recommend! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Tonettechi Naturale
    Sales Representative and service team were friendly and helpful. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Abpraska2
    We loved working with Andrea! She has such a fun and down-to-earth personality. She’s easy to work with and we could tell right away that she was someone we could trust! We drove there from a few hours away. Before we left, she sent a personal video tour of the car, and made sure that we had all that we needed so that the trip would | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Koppes
    Elijah was Exceptional, Phenomenal!!!! He has that new age vibe for selling cars that you want. He wasnt in your face, and he spent the time to make sure I was getting what I wanted. He even took time to listen (Really listen) as I told him why I was going to buy a Chevy. He knew absolutely eveything about the VW SUVs and could even | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Moore
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    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Achai Biong
    Khaled sold me the car of my dreams. He was very kind and knowledgeable. He had exceptional follow-up and had no problem answering the same question more than once. If you want a great experience buying a car, ask for him! He worked with Nathan, a finance manager, and they were very patient as it was my very first purchase. Nathan sp | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ jjfrandsen
    This is the 3rd Vehicle I have purchase from this dealer. I have had nothing but wonderful service from them. I would recommend them to whomever I talk to. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ rebekahhurlbut
    Wonderful experience. I love the car. Everyone was so helpful. They worked quickly and efficiently. Absolutely nothing bad to say, Brookdale Volkswagen made the whole experience seamless. I specifically want to commend D'Loveanate Allen. He's a young buck, but sincerely must be the best in the business. I will highly, HIGHLY recommen | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Janet Westlund
    My time concerns were listened to and my noisy door was fixed before I drove out the door. Thank you! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Sam Gruis
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ P&V Truckand Auto
    what a joke | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ DW
    Excellent service has always been when I take my car in for service. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Alison James
    Thank you so much for changing the oil, for cleaning my car. Doing the alignment. I appreciate you all. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Paul Olson
    Tyler was the car advisor for my appointment. He was knowledgeable, professional and courteous. Tyler is a great asset to the VW dealership. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Elvis Travancic
    Great experience all around, from start to end. We were shopping for ID.4. D'Aundre was knowledgeable, friendly, not pushy - perfect. Highly recommend this dealership. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Fulton
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ grejlord
    I like this dealership and have been only servicing my Tiguan at Brookdale VW since I purchased it here in 2019. Is it overpriced? Absolutely, but I like knowing the service is done accurately. One thing I do miss is getting that little video clip of the service performed. Not sure why you don’t do that anymore it’s a great way to sh | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sarah.cooley
    They do a great job at Brookdale Luther VW. My Taos and I are well taken care of. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christina
    Andrea is excellent and our experiences at Luther Volkswagen have been wonderful. We appreciate Andrea and her honesty and kindness. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Boun Temmerath
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    6/12/2024 12:00:00 AM | Google
  • ★★★★★ S.scratchtrades
    Andrea Schneider and Jacque helped me purchase my Volkswagen atlas Cross sport, These people are awesome.. Even when I thought I was gonna walk away without a vehicle they made it happen for me???????? I recommend this place. Customer service is outstanding and also Adrian Help me locate my stolen Vw Even when I didn’t purchase it from t | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ omprakash.g
    I recently had the pleasure of engaging with the sales team at Luther Brookdale Volkswagen, and I must commend their exceptional patience and dedication. Throughout our discussions, it was evident that their primary intention was to ensure I received the best possible deal and experience. They took the time to understand my needs and | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Angelofisher8
    Andrea Schneider and Jacque helped me purchase my Volkswagen atlas Cross sport, These people are awesome.. Even when I thought I was gonna walk away without a vehicle they made it happen for me???????? I recommend this place. Customer service is outstanding and also Adrian Help me locate my stolen Vw Even when I didn’t purchase it from t | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacques
    Super friendly and knowledgeable staff! (i.e. for Sales, Trade-in and Financing) All-round wonderful experience!! ... and a great selection of great vehicles and really competitive pricing and a wide range of price points. | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laura Kloeppner
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Soupbase
    Told the service center a new bulb socket was needed for my left headlight. Quoted $700 to replace the entire fixture. The part I needed was $15. I ordered it online elsewhere and replaced it in seconds. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Kal
    The experience was great I loved the team and how friendly they were with me and would refer them to anyone to be honest | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ beolson001
    Andrea(sales) and Nathan(finance) were both amazing. I buy a lot of cars (currently 8 cars in the household) and I've dealt with Luther dealerships twice... both of them rank among the best experiences I've had at dealerships. | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ mariamoralesabaroa
    Ladies! Tired of male salesman mansplaining you or talking directly to your husband like if you were not there? Go with Andrea! She’s the one person who treated me with respect, helped me understand and did the best to get what I wanted. I am super happy with my purchase and the attention I got from her to get this purchase. It was a | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Julie
    I highly recommend working with Elijah. He's really a great guy and helped with any questions I had. He was knowledgeable and easy to talk to! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Harness Family (Tot Tasters)
    ***Update*** I went back and it was suggested I tell the sales manager what happened. He apologized for my experience and offered to get the car detailed. The car was returned to me with shampooed floors and the tires shine. I was grateful ……. KHALED WAS AMAZING! KHALED went above and beyond to meet our families needs. I am very gra | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Sreenivas Reddy
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Liza Reinert
    Adrian was so incredibly helpful! He made purchasing our first car so much easier than expected! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ saurabh behl
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ jschneider37
    One of the easiest car buying experiences we've ever had. This was our 3rd vehicle from Luther VW. | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ X542dash 901
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael White
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Hector A
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Misty Johnson
    DeAndre was very friendly and helpful | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Charlie S
    Excellent experience! My service advisor Michael took the time to walk me thru the process and work needed to be done now vs work that can be deferred. I would recommend Brookdale VW to anyone looking to have their car serviced. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Ryan
    Very fast service, nice employees | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Velma Nelson-Thomas
    These guys service my vehicle as if it were theirs. They take PRIDE in their work from the time your vehicle enters the service area. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ jackie kauth
    Bradley at the service counter was extremely kind and thorough. My car was returned in exact condition. No complaints. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Tenley Steinke
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Scott Beglinger
    Adrien went above and beyond and everyone was great to work with! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Harness Family (Tot Tasters)
    KHALED WAS AMAZING! KHALED went above and beyond to meet our families needs. I am very grateful to have met him! If you go to this location ask for KHALED! You are probably wondering why I gave the location 4 stars instead of 5 if my experience was so great. The other staff weren’t rude but they weren’t kind either. The customer serv | Read Full Review
    5/9/2024 12:00:00 AM | Google
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