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Volkswagen of Duluth

Volkswagen of Duluth

★★★★★(81)read reviews
4735 Loberg Ave, Hermantown, MN 55811
(218) 491-6239 Ask About Our Service Specials!
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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:30 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Hannah Booth
    Such a wonderful experience. Malcolm was wonderful to work with and answered all of our questions! | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Crissy Lutz
    If anyone is in the market for a new or new to you ride, I highly suggest VW of Duluth. When the timing chains snapped in my Equinox, i started looking. I've already put 1 brand new crate engine in it 3.5 years ago. 52k miles before it shit the bed. They were extremely responsive to my questions and I appreciated that they are willin | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Gina Painter
    I worked with Malcolm and couldn't ask for a better experience. He was responsive to our requests and worked hard to get us the deal we were looking for! Thank you! | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Nelson Castillo
    I have being here a few times before. This time (around two weeks ago) I was leaving and notice(i have a eos) that the cover in the truck was opened. I went to check and the key for the locks on the wheels was gone. Went to ask and they found it. Today after having it parked since(summer car) I went to drive it and got an error messa | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Keith Allen
    They will not give you an itemized estimate or even tell you a shop labor rate on a $6500 job. For example Rear brakes $489 was added on the estimate. So what does that include?! Pads? Rotors? Labor? Each wheel? | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Helena Maki
    Tyler and Malcom were extremely helpful in the process of buying my Volkswagen. I would recommend them to everyone! | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Joan Bratley
    Worked with TJ and had an excellent experience. | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Greg Nyquist
    My Wife and I brought our 2022 Tiguan in for an oil change. We meet with Kyle Terrip Johnson (TJ) to review any issues that we had with our Tiguan. I asked TJ what we could get for a trade and we were very pleased. TJ is a wonderful salesman, really no pressure which we really appreciated. My wife and I decided that we wanted to | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Tim Blaede
    | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Josh Beatty
    Great experience! Malcolm was knowledgeable, patient, and has great customer service. I will be buying my next vehicle at Volkswagen of Duluth! | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Mike Locker
    Had a great experience working with Tony and crew at VW of Duluth. I went in to explore and learn more about the 2026 Atlas Cross Sport SEL R-Line Black. Took a test drive and the rest is history! About an hour later, I drove away with my new ride! Definitely worth checking out and taking a test drive. | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Sara Sabin
    My husband & I had a great experience at Volkswagen of Duluth, especially working with Tony. He is super friendly, knowledgeable & never made us feel pressured! Even after we purchased our car, Tony has been quick to respond anytime we've had a question. He seemed to genuinely care about helping us find the right car for our family. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Kelsey Kemppainen
    Malcolm and Keenan were incredible to work with, made sure I got the payment and the vehicle I wanted. So appreciative of them and can't wait to bum around in my new Tiguan. | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ Laura Stella
    The Service and Sales Departments here are fantastic. Friendly, knowledgeable, and always ensuring you have the best customer experience. | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Larson
    The boys at VW took awesome care of me! I cannot sing their praises enough. They were personable, easy to talk to and dialed in on my needs straight out the gate. They were genuinely driven to get me on the road in my new wheels. They followed up a number of times and made me feel cared about and safe while making the biggest purchas | Read Full Review
    7/6/2026 12:00:00 AM | Google
  • ★★★★★ Zach
    Guy I went on the test drive with was very kind, but the overall experience was not what I had hoped for. I paid over $10,000 cash for a car and discovered the radio was not functioning properly within minutes of leaving the lot. To their credit, they offered to diagnose the radio for free, which I appreciate. However, it was still | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Zach
    Guy I went on the test drive with was very kind, but the overall experience was not what I had hoped for. I paid over $10,000 cash for a car and discovered the radio was not functioning properly within minutes of leaving the lot. To their credit, they offered to diagnose the radio for free, which I appreciate. However, it was still | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ R J
    | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ liesl olson
    | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ ryan lens
    Cold call people at 10pm do better. | Read Full Review
    6/19/2026 12:00:00 AM | Google
  • ★★★★★ Justin Richardson
    | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Dray Morrow
    You would think that after I told them I am now disabled and unable to drive, that they would stop trying to get me to look at new cars or checking in to see how my Rav 4 (which I sold in 2025) is treating me. I can’t drive anymore guys, my car was sold. How do I get these guys to stop messaging me. Duluth Motorsports was a lot bette | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Alaina Mullenax
    We had such a great experience at this dealership! Jake was our salesman, and Keenan, one of the managers, also came over to help us throughout the process. They were both incredibly knowledgeable, friendly, and patient, answering all of our questions without ever making us feel pressured. They took the time to thoroughly educate us | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Elli Lasee
    My husband and I stopped at Volkswagen of Duluth to test drive and look at an ID.4 as an option of cars to get and I was convinced by not only the team but Malcolm to get our 2023, Ida! | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Emily Gibson
    After my original review, I want to give credit where it is due. The dealership reached out and took the time to listen to my concerns regarding the long history of repairs, miscommunication, and frustration I experienced since purchasing my vehicle. Going through all my paper work I have packets of documented repairs and receipts fo | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Emily Gibson
    I bought my VW Touareg from this dealership in 2020, and it has been one of the worst experiences I’ve ever had with a business. Before the warranty even ended, the turbo had to be replaced. Since then, I’ve brought the vehicle in nearly every year for new issues that kept appearing, and every visit meant more expensive “German parts | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Alison LaRoche
    Highly recommend! Helped me trouble shoot a gas flap access problem one day and another completely different problem a few days later. Could not have been more helpful or accommodating. Got right in on Saturday and ready for the road again in an hour. While I waited , I chatted about the new VW models with salesmen. I learned a lot a | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Cassandra O’Hare
    Gabriel was great and answered all my questions I needed! Everyone was very friendly when we arrived. Would recommend! | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Pondora Tsosie
    Last month we got a Atlas Cross Sport, Marcus was friendly, very helpful and professional. He helped us out through everything, Thank you Marcus! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Riley Lessard
    Mr Anderson in sales helped me make a good decision. Kind and humorous too. Definitely a good team | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Luis E. Pessoa
    Excellent experience, in a pressure free environment while car shopping. Gabe and everyone one else at VW Duluth were really easy to deal with. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Heather Howsen
    Gabriel did an amazing job!! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Chris Schadewald
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Joe Alexander SR
    Gabriel is really good salesman bought another car from him will continue to buy from here | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Jusczak
    Great to work with | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Maureen Johnston
    I had such an amazing experience with buying our 2024 Atlas. Went in not really looking to buy yet and just fell in love with the Cross Sport. Tony Erickson was such great help with taking the time to go over everything with in the car before I drove home with it. Made me feel confident knowing I purchased the right car for our famil | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jon Butler
    My wife traded her jeep in for a Atlas the professionalism was amazing. Tony Erickson did a very good job taking care of us. He even sat and walked through all the features of the vehicle. We had such a good experience with him and the management staff, that I decided to buy an Atlas. Thank you guys we really appreciate you. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Michael Jarvis
    Tyler and Gabriel were flexible in helping find a vehicle that both fit into my budget with certified warranty that I desired. I appreciated their patience and willingness to help me without an appointment. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Eric Frantz
    I was very satisfied with the service from the technicians at Volkswagen Duluth. I had brought my Jetta to another mechanic for service since it was running very poorly. My car spent two weeks at the mechanic before I was told that they couldn’t fix it and that I should bring it to the dealer. Thankfully, I was only charged for about | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Becky Nickila
    Great experience! We mostly worked with Gabriel. He walked us through all the options and features and made it a fun and stress free experience. Looking forward to our new vehicle! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ ExemplaRNursing
    Gabriel did great work helping me get a VW Atlas. Highly recommend. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Kaia Pessenda
    Mason was absolutely amazing super kind and helpful. He helped me find the perfect vehicle for me! | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Lexie Groves
    After a not-so-great experience at another dealership, we found ourselves just exploring at VW of Duluth. We set a boundary ahead of time that we were not planning to purchase that day, and our rep, Jake, respected that. He was patient and kind, and showed us every variation of the model we were interested in. We had such a great exp | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Alia Allan
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Lexi Carlson
    I had such an amazing experience buying my car here. From start to finish, the whole process was smooth, stress-free, and honestly way better than I expected. The staff was friendly, helpful, and never made me feel pressured at any point, which meant a lot. They really took the time to understand what I was looking for and helped me | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Hillstrom
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Jess Voca
    Gabriel was AWESOME | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Jose miguel Lucero sanchez
    Buena atención del agente de ventas Gabriel muy amable | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Devyn Leshovsky
    Wonderfully helpful and amazing customer service | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Raful Vazquez
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Flo Nelson
    Gabriel was a great person to deal with. He is very friendly and personable. Very helpful learning new car. He is highly recommended. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Levi Anderson
    Gave multiple great options on vehicles, suitable for safety of my infant and assisting in future proofing | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Paige Nels
    Fantastic to work with. Gabriel listened to what I needed and took time to explain everything. Incredibly friendly and down to earth. Grateful for an awesome deal! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Krueger
    I would could not be more livid with my experience and would discourage anyone considering buying a used vehicle from Volkswagen of Duluth. I purchased my first vehicle a Toyota Prius from them yesterday for $9,300 with about 90,000 miles on it. I was assured the vehicle was in top condition for the model and miles. Within 5 miles of | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ hannah farr
    Malcolm got me and my mom new cars in the same day and it was great working with him he did a phenomenal job and was very respectful. Couldn't have asked for a better experience. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Theresa Eral
    Had another amazing experience with service provided at VW Duluth. It was the day after this last snow storm, and I had an issue with my vehicle. I called VW before they opened, didn’t leave a message. But Dan called me back as soon as he got it. Dan helped me with getting my vehicle towed up to VW in Duluth, and kept in constant | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ CLamminen
    We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last local dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we w | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Karen Griffith
    Love this dealership! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Robert Josephson
    | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Greg Jubera
    Friendly, knowledgeable staff. The purchase of our granddaughter's Taos was a seamless experience. We enjoyed the cookies Chris the General Manager sent us. I'm drinking coffee from the VW mug, too. I'd recommend this dealership to others. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Head of the Lakes United Way
    Volkswagen of Duluth goes above and beyond to support our community! We are so grateful for their generous support of events such as our Celebration Luncheon and Stuff the Bus supply drive. They are wonderful at using their network to help support our local nonprofit community and those in need. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Johnson
    We had a great experience purchasing our 2025 VW Taos at VW Duluth. Tyler and Jake were both very knowledgeable and helpful, took the time to answer all of our questions, and made the entire buying process smooth and stress-free. We truly appreciated their professionalism and would highly recommend working with them. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Emily Anvid
    They are very thorough. They send a video to show you what you need or could need in the next year or two. I was very impressed. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Luke Matlon
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Rowley
    From test drive to out the door with a new vehicle in 60 minutes. Update: Just had a new motor and turbo put in. Service did a good job taking care of the issue. Update 12/16/25 so much for service. Car went in for a broken clockspring and lack of acceleration. Nearly 4 ,hours later and them having to redo the job theu broke a very | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Calleigh
    By far the best car buying experience happened here. They were easy to work with, friendly and professional. Highly recommend! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ John Carlson
    Pushy pushy sales people. I was very uncomfortable with the way i was treated when i specifically said i was just looking. Continued to get texts and communication after i asked them to stop. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Kajsa Ivins
    VW of Duluth is awesome!! This is my second purchase from them and the experience reminded me of why I shop there instead of one of the larger dealerships. They’re transparent, helpful, informative and really do work hard to get you the best deal. The sales staff, finance manager, service department are all top notch. We came in so m | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ deathmetalandy1979
    I can safely say thar this had been the best experience I have had from a dealership. They actually listen to you and are not pushy like most places can be and they look after you while you are there. Super friendly people and walk you through the whole process with no surprises. Thank you guys ! Loving the Chevy Equinox btw , cheer | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Jan Krabbe
    Excellent service and great staff. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ The hunter P
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Orhn
    I bought a new Tiguan from here and not only was everyone super helpful in the buying experience but they even fixed some dents we didnt notice the day we bought it free of charge. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Brittany McCullough
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Mark Brown
    Service was very helpful in fixing our Tiguan that was under warranty. They provided a loaner vehicle while repair was done. They went above and beyond normal in helping us!!! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Mina Cummings
    Jake and everyone does an amazing job!! Very pleased with the transparency and helpfulness of the entire crew! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Todd West
    | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Parker
    Excellent experience all the way around | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Linsy Holst
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ dave hart
    Everyone was very knowledgeable and helpful | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Hecht
    Solid service center. Fair. | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ martha adams
    Happy every time. Thanks Dan | Read Full Review
    9/10/2025 12:00:00 AM | Google
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