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Fox Volkswagen

★★★★★(24)read reviews

773 S Rochester Rd, Rochester Hills, MI 48307

(248) 218-1901 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ Kelley Torzewski
Be very weary of the service department here. Took my car in for a coolant leak and they told me it was leaking oil which caused damage to the water pump. Told me it would take 4-5 days and the whole engine needed to come out. Quoted me $5000 to repair. My boyfriend was able to replace the water pump with a better, non-plastic VW par | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Carissa Buchanan
Elizabeth Carr from Fox Volkswagen made buying a car stress free! She is smart, competent, knowledgeable and sweet! She worked super hard to find us exactly what we wanted with absolutely no pressure at all. We drove over an hour to do business with her and would gladly do it again! Thank you Elizabeth for making our suv buying exper | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Violet Lulgjuraj
My fiancé just recently purchased a brand new VolksWagen Jetta 2025 from Fox, and our experience was absolutely incredible!! Our salesperson, Elizabeth Carr, has helped us countless times with purchasing and financing vehicles from Fox! She is incredible at her job and worked efficiently with our trade-in process. I cant express our | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Amber Kolomitz
Easy and fast to get appointment. The service department is great. Nick was friendly, knowledgeable and prompt to greet me at drop off and quick to get my vehicle back to me. | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Mike Allen
Elizabeth was very helpful and friendly, and Brendan provided excellent support when she wasn’t available. The whole process of acquiring my amazing new Atlas was simple, straightforward and handled efficiently. I highly recommend these guys! | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Carl Anthony
Dan Colangelo is an awesome sales professional. Highly recommend | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Robert Melly
I had a great experience thanks to my great salesperson Elizabeth Carr! If you’re looking for a knowledgeable, kind, low pressure salesperson this is who you need to see. She worked me the best deal I could find compared to other dealers I looked at, including out of state ones. I didn’t end up buying from her as I got employee disco | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ kassam Berro
Very good customer service and nick from the Volkswagen service was a great guy to work with, kept me posted the whole time. Thank you. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ C Chermak
As someone who has purchased many vehicles and visited many dealerships in my lifetime, I was not at all impressed with my experience at Fox VW in Rochester. I accompanied a family member to purchase a new SUV a day or so after he took a preliminary look and met with Dan Colangelo. When we arrived at the dealership we saw Dan C was | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Dave Dorobek
Just had to pick up a charger that I purchased online. But seemed like nice people. Very timely service. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Yuliya Koval
Excellent customer service! Thank you, Elizabeth!! | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Linda Schwartz
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7/26/2024 12:00:00 AM | Google
★★★★★ D Pageman
My salesman was Dan and he was great. I would buy a car from them again. | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Linda Schwartz
Can anyone say "zero stars"? | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ B S
I will say I have leased 3 vehicles from this dealership. I haven't had any issues until I needed warranty work done on my Passat. It's not great that the A/C malfunctioned and the car is only 4 years old with 11k miles on it. That's not the main issue, though. I took my Passat in to the service department and they informed me that | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Aubrey Schram
First time owning a VW, first service visit. I made an appt for an oil change/tire rotation a week in advance. Gave the girl all of my information. I drove the 35 min to the appt, get there and they have no record of the appointment but tell me they can still "fit it in", it will be a little longer than usual, after waiting for almos | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★ Sohaib
This service department is the worse I’ve ever come across. If you don’t come to the service desk with a picture of your issue, they’ll just idle your vehicle for two days and tell you nothings wrong with it. They are trained to carry preconceived notions of all their customers that they’re either showing up to waste time or don’t ac | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Oscar Mike
Customer service is amazing here. I absolutely love the environment at Fox Volkswagen. Purchased my second lease from Rolf and he found me a fantastic deal on my new lease. Always takes care of me, he’s honest and never makes you feel like you are being pushed in a direction that benefits them. Rolf is the best and a stand up guy. 10 | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ 17k34z
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5/19/2024 12:00:00 AM | Google
★★★★★ Melanie Jurow
The service department should be ashamed of themselves. I have never been so disappointed in my life. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Lourdes D'Onofrio
I didn’t encounter anything that makes me feel dissatisfied. Everything went handy dandy well. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Scott Nays
Everything that needed to be done was done with friendliness and professionalism at the same time. Highly recommended. | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Olivier Morisot
I gave you my VIN number and still the part you ordered did not fit and still somehow it was my problem and I ended up having to pay a restocking fee. Last time I go into a VW dealer | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Mandy Nedwick
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5/11/2024 12:00:00 AM | Google

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