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Volkswagen of Grand Blanc

★★★★★(141)read reviews

6201 S Saginaw Rd, Grand Blanc, MI 48439

(810) 344-4371 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 5:00 PMTues: 7:00 AM - 5:00 PMWed: 7:00 AM - 5:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 5:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Jerry Kuchar
Another V W dealer told me December 5th . Al Serra got me in next day and on my way home three days later. Thank you Joshua | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Rick Kalinin
Jon and Steve worked hard to ensure my satisfaction through the trade in process and leasing of a new vehicle that is perfect for me and my family. Thank you!! | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Karen Lotts
Excellent service, I was in and out in about 20 minutes for my 10k service. Staff was very friendly as well! | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Kim McArthur
| Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Harry Adams
They were professional and informative. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Nicole Carswell
Bought a brand new car and has been nothing but problems since the night I bought it. Regret ever using Al Serra | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Bayley Sampson
Corey was a great help and walked me through all options. I was able to get everything done in a very timely manner. I have really enjoyed my Jetta and highly recommend Volkswagen of Grand Blanc. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Deborah Sardo
Joshua was very helpful. Shuttle service to and from m home is very convenient. Service was completed in a timely manner. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Bryon Matthews
The team took care of me. I don’t think the scheduling works on the website so just call them. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ RondakBuchanan
Very good l got every thing l wanted.lt was a great experience.The vehicle rides very smoothe. | Read Full Review
11/13/2024 12:00:00 AM | Cars.com
★★★★★ Adam
Great dealership, very friendly and knowledgeable sales and service members, got me in and out in no time | Read Full Review
11/13/2024 12:00:00 AM | Cars.com
★★★★★ Heather Schaefer
The Al Serra website to schedule service appointments is awful. It’s totally backwards! What should happen is that you choose the service you’d like, example and oil change. Then a drop down or calendar pops up with the available appointments for THAT service! The way it is now, it’s backwards! Very frustrating to go online and | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Jonny Kippe
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11/12/2024 12:00:00 AM | Google
★★★★★ Paul Birchmeier
Very nice waiting area, it was a good experience, painless | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Mary Ponsetto
| Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Annette
This is not my first purchase from Kyle (a.k.a. Fred) nor will it be my last. He took the time to listen to what I wanted in my new vehicle and made a match. I will be happy to work with him in the future. Thanks Fred!!! | Read Full Review
11/12/2024 12:00:00 AM | Cars.com
★★★★★ Jeff McCool
Jeremy worked with me today and as always these guys are always top shelf and accommodating. I made a mistake with my scheduling and Jeremy was quick to rectify my situation and get me re-scheduled ASAP. Jeremy is always friendly and helpful. I highly recommend him a a service advisor!! AAAA+++++ | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Christine Bilkos
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11/6/2024 12:00:00 AM | Google
★★★★★ Marsha Robinson
| Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Christian Perkins
My last visit is my last visit to Al Serra VW for repairs. I have spent several thousand dollars without exaggeration on repairs. So if I take my vehicle in for an issue and you charge me for a fix and a diagnostic fee, I expect for it to be fixed. It was not. Same noise that I brought it in for. This is the second time that this has | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Jessica Raymond
We had a great experience getting our brand new Taos at Al Serra. Mason Glazier was the best. He was efficient, thorough, fair, kind, understanding and all around wonderful. He had a few cars we were looking at waiting for us and made the process go smooth and stress free. We will be back when we need our next car. | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Frank Duverney (frankd810)
Fast and good | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ fuuny fuunymark
| Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Anonymous
Joshua at the VW service department always gets me in and out. Thank you for making sure I’m safe on the road!! | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ xTheKingsGuard
You need to be rich to have your car worked on by these people . $$$$ | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Alana Shavers
These guys are AWESOME!! Special thanks to Owen and Jeremy. They took care of me!! The service I received was over and beyond my expectations!! I wouldn't take my vehicle anywhere else. | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Robin
Jeremy took good care of my Atlas. Service was quick and friendly. Thanks for an easy morning! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ B R (babbs5250)
Made an appointment, drove 45 minutes, and took the day off from work only to be told I had to leave my car there 24 hours. For some reason they couldn't diagnose an issue in the 5 hours they would have had the car, which is ridiculous. Not only did this waste my entire day, but they also didn't bother to offer anything like a loan | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Curt Maas (CDM)
Great service as always, just a bit far for me to go regularly but the service and sales team is always great and personable. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Barbara Kelly
Very easy to make a appt and they were prompt was out within 45 minutes. Great job for my 2003 vw Beetle | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Griz71
Al Serra Auto Plaza has been my go to place for over 30 years. Josh Foster is another great home grown service that treats me great! | Read Full Review
10/10/2024 12:00:00 AM | Cars.com
★★★★★ Kim James
| Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Ron Hartman
We had a great experience. Our salesperson Derek Suttle was terrific in taking us thru the entire buying process. We purchased the VW Atlas SEL R-Line and cannot say enough good things about our dealings with Al Serra Auto Plaza……. | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Mary K
Corey was very knowldegable and easy to work with. | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Sprinklesteve
You guys stepped up, even when 1 step further and put rebuilt part in my car instead of used, that the warranty company wanted to do.you guys stepped up and did more than I could’ve asked for thank you very much for your service. | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ Vicky Wilson
Repeated calls never returned | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ john
There was a lot of vehicles to choose from and the prices were very reasonable. | Read Full Review
10/8/2024 12:00:00 AM | Cars.com
★★★★★ Sebastian Rodriguez
My entire experience with Mason was just incredible! For the first time in my life I felt like a dealership actually cared about what I wanted. He listened to me, showed me exactly what I was looking for, and worked fast to get me in my Jetta. For someone his age he’s somehow nailed that mix of being incredibly professional and very | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Mary Reynolds
I had a great experience buying a car from Corey. Very knowledgeable about the cars and explained my new car to me. I have always bought Chryslers, so this was new to me. I didn't have to do a thing with registration or insurance. When I picked up my car, Corey had everything ready. It was the fastest car pickup I ever had. Co | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Kurt Geiger
Excellent service! One of the repairs was a tie rod end, and I could feel the difference as soon as I started driving. Josh was a pleasure to deal with… always a great service experience. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Melissa H
Another great experience at Al Serra leasing from Derek Suttle. I will continue to lease from him because of his friendly, low pressure approach. He is incredibly knowledgeable and always happy to answer any questions. | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ wstevenson
I had a great experience working with Kyle Odglen at Al Serra dealership. I will be back again. | Read Full Review
10/2/2024 12:00:00 AM | DealerRater
★★★★★ Pat Egesburg
| Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Jim W
Jeremy was fantastic, took care of the car in a timely fashion and kept me updated every step of the way! | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Michael Cicalo
Great service! Thanks everyone. Appreciate your attention and help with everything . | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Cora Blanchard
Best service center EVER. Josh Pittenger is polite, kind, and knowledgeable. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Erik Morris
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9/27/2024 12:00:00 AM | Google
★★★★★ Mary Reynolds
| Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Jeff McCool
Jeremy worked with me today and as always these guys are always top shelf and accommodating | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Keith Krebs
Great customer service | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Tina Brogan
| Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ ashley emig (Ashley Emig)
Great experience in the service department for an oil change. If you are in the Grand Blanc area and own an Audi A6 (2019 in my case) bring it over to VW to avoid a longer drive to an Audi dealer. Car is running great and couldn’t be happier! Jeremy was great! Communication was clear and extremely respectful. If i could give more tha | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ TERRI KOYL
Excellent, courteous service. Volkswagen of Grand Blanc goes the extra mile. Very satisfied! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ SEEKO AUTO SALES
Excellent Service Department, Joshua is very helpful and knowledgeable | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Ian MacKenzie
Excellent service, quick and easy. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ karen herbers
Great customer service! | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Jay Wisenbaugh
Great service department, took care of everything that was needed the detail shop was awesome car looks new inside and out. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ velimir dzebo
Great team environment with all the necessary details to make purchase and the decision easier. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Alexis Amorino
Great customer service, from the call to schedule down to the detailed information I received about my car. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Jim Frank
Took car in for the 20,000 mile service. An appointment was made via phone and was met by a service representative who was very friendly and professional. Went to lunch with a friend and returned to pick the vehicle up. It was ready and in great shape having been washed. Again the service rep was great and I was on my way home. Thank | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Stacey Fleming
| Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Raymond Hall
Jeremy got me in for a fix I needed done. It was a small fix, but they figured it out and were a great help. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Natalie Little
| Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ divalinda3
Salesman Kris Helms was very helpful, curtieus, and knowledgeable. He made me feel very comfortable about the Lease on an Equinox! I would recommend him to my friends & Family. | Read Full Review
8/30/2024 12:00:00 AM | DealerRater
★★★★★ Jamie Holzhausen
Jason was a great help providing information when we were purchasing our new vehicle and also very patient when answering our many questions, whether it was concerning specific cars or the general process at the dealership. | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ Scott
I was in and out within the specified time frame. Jackson checked me in and made the daunting experience of getting service done on my old reliable a fast and warming interaction. Jackson is amazing! | Read Full Review
8/25/2024 12:00:00 AM | Cars.com
★★★★★ Lucas Foyle
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8/25/2024 12:00:00 AM | Google
★★★★★ Deanna Ingram
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8/25/2024 12:00:00 AM | Google
★★★★★ Robert Haught
Recently had our first experience with VW of Grand Blanc, and it was terrific! Folks we met were attentive, professional and quite knowledgeable about the car. This business clearly invests in the skills of their employees, and it shows. Though the issue cannot be totally resolved yet through no fault of this service center, we will | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Lee Porritt
Great. Friendly and helpful. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Julis Delpino
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8/23/2024 12:00:00 AM | Google
★★★★★ Lynette Slater
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8/19/2024 12:00:00 AM | Google
★★★★★ f m
Service was excellent and reasonably priced however they did not wash the car when done. Very disappointing. | Read Full Review
8/19/2024 12:00:00 AM | Google
★★★★★ Lisa
Subpar service. I kept having to call for updates on my car at every step of the way. The suggested repairs were very expensive and the final paperwork that I received didn’t outline the suggested repairs, even though I had to pay for the diagnostics. I’ve been a customer at Al Serra for the life of my Chevy HHR. You’ve done most of | Read Full Review
8/19/2024 12:00:00 AM | Cars.com
★★★★★ Paula Weston
Great, professional service. Friendly staff. Really fast routine maintenance. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Seth Ord
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8/14/2024 12:00:00 AM | Google
★★★★★ Maria Venegas-sexton
| Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Leandro Castro
My purchasing experience couldn't be better. Mason made the difference with all his knowledge about the car and made me feel comfortable and confident to close the business with Al Serra, as I was also looking into two order dealers. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Sherry
Cody was great. He was fast, efficient, kind, and helpful. He showed me exactly where my car was when I returned to pick it up. This was very helpful. I have had the experience at other dealerships that they hand me my keys and I am left to wander around the lot looking for my vehicle. | Read Full Review
8/11/2024 12:00:00 AM | Cars.com
★★★★★ Siegfried Buchla
| Read Full Review
8/10/2024 12:00:00 AM | Google
★★★★★ Bob Milliken
We were 200 miles away from our family reunion when the tire on our 2024 Tiguan went flat. Jeremy said come straight over and he’d take care of us. We were in and out in an hour with a new tire. Thanks so much for going above and beyond Great customer service ??!! | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Braiden Garcia
I called because my vehicle had a check engine light on, I was given an appointment the next morning and dropped the car off with no issues. They communicated each step with me with no pressure and got me out same day. I’ll definitely be using the same dealership for all major repairs and issues. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Lori Sharp
My appointment was honored and the service advisor went through all recommendations and options. | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ linda dean
I was greeted with a smile and friendly attitude. The best I have ever experienced there. They were extremely efficient in a timely manner and made my experience very pleasant thank you Joshua Pittenger | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Chris
Known the Serra family many years. Trust them to handle issues quickly and efficiently and moreover, correctly. | Read Full Review
8/5/2024 12:00:00 AM | DealerRater
★★★★★ Scott J
Clay handled my purchase very professionally and efficiently. He had the truck waiting for me when I arrived and all of the paperwork was correct and ready to sign. | Read Full Review
8/4/2024 12:00:00 AM | Cars.com
★★★★★ David Cwick
| Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Doug Burlingame
Service department was not busy and check in was quick. Facility was clean and comfortable for the wait. Car was finished way before the quoted time and cost was what was quoted when I made the appointment. Jeremy was pleasant to work with and answered all my questions. Overall great experience. | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Mike Ennis
| Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Marcy Baby
Hello. They’re very friendly and the service waiting area is clean. Over in the sales area you can hear all their conversations and the “swear words”. My service area experience was fine. I think the repair prices are reasonable for what I received. I’m a return customer because I trust the service staff. Thank you! | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ Salli Petherbridge
No one is prepared, nor enjoys, an unexpected mechanical problem with their vehicle, but the employees at the VW service department made the situation as bearable as possible! As a first time customer of VW of Grand Blanc, I was a little apprehensive to begin with but they treated me with kindness and respect. They kept me informed | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Alan Yike
They didn't patch tire like I requested. Tried selling me everything | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Lindsey Marzilli
Corey V. was great to work with, would highly recommend. He was very patient with me as I changed my mind several times on what options I wanted and whether or not I wanted the car. Called around to other dealers to do a dealer swap to get me what I thought I wanted only for me to change my mind again! Easy to communicate with and a | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Lynn Shegos
The service area was very pleasant!! | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Philip Sackrider
After a clutch failure occurred with my Jetta the service department at Al Serra VW went above and beyond to see that the repair was completed with as little inconvenience to me as possible. I truly appreciate their efforts. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ mehmet agabigum
| Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Gwen Vercammen
I bought a new car by myself for the first time. Called Al Serra and told them what I was looking for. I was put in touch with Jeff Saber and he made sure I got the car I wanted. He was so friendly, helpful and professional and went over and above to make sure I was satisfied. Thank you soooo much! | Read Full Review
7/18/2024 12:00:00 AM | Cars.com
★★★★★ Cindy Hart-Haggerty
I bought my 2014 Volkswagen Beetle 3 months ago from a dealership in Rochester, New York. It was the best deal I could find. I took her into our local Volkswagen dealer for a routine oil change and tire rotation. They said it was the cleanest under the hood they have seen. They couldn’t believe how great shape she was in. That made m | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Rubal Singh
| Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Nakayla Gilmore
Everyone was very friendly & helpful, service was speedy. Josh was great…GIVE THE MAN A RAISE | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Robert Gauthier
I was pleased with the service agent, Jeremy, he was polite and professional. | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Heather Schaefer
The Al Serra website to schedule service appointments is awful. It’s totally backwards! What should happen is that you choose the service you’d like, example and oil change. Then a drop down or calendar pops up with the available appointments for THAT service! The way it is now, it’s backwards! Very frustrating to go online and | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★ Kathy HATZIGEORGIOU
| Read Full Review
7/7/2024 12:00:00 AM | Google
★★★★★ mchristensen007
Brian Miller at Al Serra has been my salesman for years. He is very professional and takers care of all his customers. He gets you the best deals and is always there for after the sale if you need help. Thank You Brian for making my car purchase smooth and easy!!! | Read Full Review
7/7/2024 12:00:00 AM | DealerRater
★★★★★ Kateryna Kolotii
Such a shame that such a big company couldn't answer to me. I was trying to call for almost 6 hours, but nobody answered to me and just sent to their voicemails straight. Just remember, if you want to speak with a manager, it will never happen, so dissapointed :( | Read Full Review
7/3/2024 12:00:00 AM | Google
★★★★★ Debra Ramsey
I called Al Serra to make my 10K mile service on my VW Toas which included an oil change and tire rotation. I was told that there would not be a charge. When I got to my appointment, I asked if they would make sure my washer fluid was filled. I was told they would check all the fluids. At the end off my appointment. I was charged fo | Read Full Review
6/29/2024 12:00:00 AM | Google
★★★★★ Adam Kuhn
I have a 2019 VW Atlas and I've only taken it here a couple times. Each time has been great. Best advise I can give when working with VW of Grand Blanc, never schedule any work to be done through their scheduler that may or may not call. Always work with the service advisers, they're the ones who actually know the work load and sched | Read Full Review
6/28/2024 12:00:00 AM | Google
★★★★★ Gina Harrell
| Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ samkacz100
The Service advisor Joshua was amazing! He was very kind and professional, and got me in and out very quickly. I would definitely recommend him to anyone who has a Volkswagen and wants top tier service!! | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Ashley Zeabari
Appreciated the courtesy shuttle since I live far away. However, I shouldn’t have needed to use it. When I called they said my appt would take 4 hours, so I asked if the shuttle could take me home and they said yes. When I got there the guy said it should only take 1.5 hours. I said I’d wait except I didn’t bring a book bc I thought | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Sarah Iwanski
Great service, as always, from Jeremy in the VW service department. Pretty bummed to hear that I’m no longer able to receive a loaner when my car is in for a recall like I have for the last 6 years under Dennis, but not something I will fault a single person for. | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ karen tucker
Awesome….. a bit lengthy, but they got her done! | Read Full Review
6/23/2024 12:00:00 AM | Google
★★★★★ steven smith
I gotta tell you the young man was very nice to deal with | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Collette Davis
Service advisor was awesome and service was super quick! | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ Michele Morse
| Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Charles Hyde (Chuck)
Mason Glazier was my sales rep and he was absolutely amazing! He went above and beyond to get me into a vehicle that fit my wants/needs. His communication with me throughout the process was outstanding and he made everything super quick and easy from start to finish. | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ The Omen
Just switched to them to take care of my Jetta and they had me in and out (oil change). Going in next week for some mileage maintenance. Customer service was incredible and they are vet friendly! Highly recommend for anyone with a VW in Genesee County! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ J Evelyn
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6/11/2024 12:00:00 AM | Google
★★★★★ Mark Turrentine
Good job with new airbag | Read Full Review
6/7/2024 12:00:00 AM | Google
★★★★★ Onaka Sanders
| Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Jameson Wells
Got a $103 oil change and driving home 45 miles away the car started running sluggish and got a reduce engine oil level warning. VW customer care was no help so tomorrow I will have to figure out how to get it to the VW in Okemos. I was supposed to leave weekend for work in South Carolina for a month now I am going to have to rent a | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Dennis
I recently acquired a 2018 Kia. I reached out to the Kia service department trying to get information on any recalls or ignition issues regarding antitheft of this vehicle. It’s been over a week since I left the first message with the service manager no return call. It’s now three days since I left a message for the manager. You get | Read Full Review
6/6/2024 12:00:00 AM | Cars.com
★★★★★ Kenneth Shooltz
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6/5/2024 12:00:00 AM | Google
★★★★★ Biglerbunch
This is the Third time we had our 2006 Chev. Silverado 2500 HD in for Transmission Repair, they replaced EVERYTHING related to the leakage this time, so hopefully if something goes wrong in the Future it will be Covered. Our Service Advisor Josh Foster, kept us Updated on the progress, the Mechanic recommended other parts going bad, | Read Full Review
6/4/2024 12:00:00 AM | DealerRater
★★★★★ Katie Caldwell
Very good work, friendly staff. It was a long wait, about 3 hours. They did several repairs though. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ Elizabeth Bennett
Very friendly and knowledgeable as always. Thank you for your help!! | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★ Jennifer Lavrack
Service department treated me amazingly. Would definitely recommend them to anyone. You would have to call service department directly because the front desk receptionist is not helpful at all. | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ La Luna Tarot
I really enjoy the people at Volkswagen of Grand Blanc. They were incredibly helpful, honest and quick! It’s always good to know your car is in good hands. | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Brianna Gross
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5/24/2024 12:00:00 AM | Google
★★★★★ Brandon Mead
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5/23/2024 12:00:00 AM | Google
★★★★★ Nancy Yates
We went to VW of Grand Blanc for the first time. Josh, in service, was very friendly and informative. Our service was performed quickly and seems to be done well. We would go back again. | Read Full Review
5/22/2024 12:00:00 AM | Google
★★★★★ Julie GUENTHER
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5/21/2024 12:00:00 AM | Google
★★★★★ Tatiana Prozhoga
Always very efficient. Definitely much pricier (>50% ) than most certified places in town - the only con in the review. | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Tom Schmidtke
No issues, everything was done and on time! Thank you | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Chayse Anthony
The process was painless! This was my first car buying experience and Cory was exceptional. Everything was done for me and when the car I wanted was sold the same day I came to look at it, Cory found one more in the state of MI for me. They made a quick phone call, did a dealer trade and i got the car 3 days later after the weekend. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ gasper serra
Was happy with oil change but i had a few questions about my car as i had purchased it from my son out of state and the only answers i got were “probably 600.00” for any question i asked it felt like i was bothering him just being there asking I guess im just going to have to ask google or u-tube for answers | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Keith Fraass
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5/15/2024 12:00:00 AM | Google
★★★★★ Trav
Went to buy a new truck and found out it had over 400 miles due sales Manager driving. No thanks | Read Full Review
5/11/2024 12:00:00 AM | Cars.com
★★★★★ Steve
Top notch experience. Will be doing again in a couple months! Bryan Pullen did a fantastic job! | Read Full Review
5/10/2024 12:00:00 AM | Cars.com
★★★★★ Patrick Schmitter
Corey V. was awesome and got me hooked up with a new car. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ Max Balcer
The gentleman who checked my car in was very respectful and friendly. As for the waiting area and building itself, it was very clean, comfortable and welcoming. First time waiting on my vehicle and it was a great experience. | Read Full Review
5/10/2024 12:00:00 AM | Google

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