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Volkswagen of Grand Blanc

★★★★★(199)read reviews

6201 S Saginaw Rd, Grand Blanc, MI 48439

(810) 344-4371 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 5:00 PMTues: 7:00 AM - 5:00 PMWed: 7:00 AM - 5:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 5:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Patricia Phillips
Problem solved on my beetle, and back home, thanks Dennis and crew. | Read Full Review
4/23/2026 12:00:00 AM | Google
★★★★★ Talal Nasir
Disappointed in the service I recieved. Booked online through the Volkswagen app and the amenities listed for the service were not even provided. When we leased our car the sales rep told us we would get 3 free maintenance packages until the car hits 30k miles. Well the first 10k maintenance was due and when we booked it No where did | Read Full Review
4/22/2026 12:00:00 AM | Google
★★★★★ Logan Bolang
I had no idea I would go home with a beautiful Volkswagen Jetta this weekend. I had an amazing experience with Chris Bonner he walked me through everything and what I needed to do. And even when I was just waiting to see if I got approved for a smaller interest rate he just said I can go for another ride in the Jetta to kill time. I | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ melissa oswald
Adam Sharp was very helpful and easy going. Communication clear and not pushy. Though I may not purchase the car I entended to (due to automobile issues), I will go back to Adam when I find the car better suited for me. | Read Full Review
4/19/2026 12:00:00 AM | Google
★★★★★ Amjad Abu-Saada
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4/11/2026 12:00:00 AM | Google
★★★★★ Michael Clever
Marcous, our salesperson, was a pleasure to work with. He was very professional and curtious. He was attentive to our wishes and hopefully found us exactly what we are looking for. We are looking forward to continue working with him towards our goal of owning a brand new VW Atlas! | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Derek Brown
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4/8/2026 12:00:00 AM | Google
★★★★★ Rachel Darling
Overpriced and Misleading Diagnosis: Get a Second Opinion I brought my 2010 Tiguan to this dealership due to performance issues and was quoted nearly $3,000 for multiple repairs, including several “leaks” that were presented as urgent. Before moving forward, I decided to get a second opinion. Another mechanic diagnosed the actual i | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ tom kraydich
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4/5/2026 12:00:00 AM | Google
★★★★★ Lori Delong
Always a good experience! | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Stacie Harris
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4/1/2026 12:00:00 AM | Google
★★★★★ Ryan Gilbo
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3/31/2026 12:00:00 AM | Google
★★★★★ Jany Falcon
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3/28/2026 12:00:00 AM | Google
★★★★★ Michael Mcknuckle Jr.
They had my car for over 6 months and when I got it back the check engine light is still on I had to also tighten every bolt that they supposed to fix and I’m missing a thing like screws just not satisfied at all and I don’t even want to give them that one star but they make you use one | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Mark M
There have been a few issues with our 2025 Atlas. It has been serviced for electronics issues and recently burning oil and parts were replaced. The service was completed at Al Serra Volkswagen. They were quick and professional. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Gina Daunt
Mason was great to work with! Very knowledgeable and patient. I test drove several models and decided on a 2026 VW Tiguan. Love my new ride ?? | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Jeff McCool
New Associate great job very friendly | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Kara Ebbott
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3/24/2026 12:00:00 AM | Google
★★★★★ Dave Gagnon
Thank you Connor for the service performed on my vehicle! You're resourceful on the process and the services performed which makes for a flawless experience. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Douglas A Buth
Dennis in the Volkswagen Service was awesome to work with! He went above and beyond. Also was great communicating with updates etc. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Laurie Thierry
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3/14/2026 12:00:00 AM | Google
★★★★★ Stacey Fleming
I went in for an oil change and tire rotation. I asked them to check one of my tires and they did find a nail in the tire. They patched it and made sure it was holding properly. It took some time to get my car back but it wasn’t terrible. I didn’t complain about anything and they gave me the rotation and patch repair for no charge! T | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Joel Holmyard
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3/11/2026 12:00:00 AM | Google
★★★★★ Joseph Head
The service performed was to expectations. This is the third service at this dealership. I’ll continue to be a repeat customer and I’ll happily recommend if asked by others. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Alma Segovia
If I could give zero stars, I absolutely would. I purchased my 2024 Atlas Cross Sport in September 2024 because my fiancé and I were planning to start a family and wanted a dependable vehicle that could handle the Arizona heat. Just three days after bringing it home, I had to return it due to screen pixelation issues. The screen was | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ jeff bishop
Fast friendly service. Conner was great, kept me informed throughout my service work. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ lisa smith
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2/26/2026 12:00:00 AM | Google
★★★★★ ashlie wood
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2/25/2026 12:00:00 AM | Google
★★★★★ Mary Paulson
Service 10k was well done in a timely manner. Staff was friendly and explained process. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Kim McArthur
Service was good. They got me in and out quickly. Was happy with the work they did for me. I will come back in the future for any work I might need. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Adian Clark
Mason Glazier was a great help in the testing and buying of my awesome new 2026 Kia K5 GT line. He was veryprofessional and knowledgeable making the whole process very easy and minimal stress thanks agian Mason! | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Sameer Bittu
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2/22/2026 12:00:00 AM | Google
★★★★★ Joel Hanley
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2/22/2026 12:00:00 AM | Google
★★★★★ drew duffiney
service with Dennis and his team is always exceptional | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ William Holden
Very good I love coming there for coffee | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Pamela Bryant
The staff was friendly and the service provider provided a thorough explanation for the repairs needed for my Volkswagen Jetta. | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Parrish Guido
Visited for service only and was very happy with the 10k mile service I received. Staff was friendly and helpful and the service was efficient. | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Craig Love
Picked up a new Jetta ES today everything was smooth and the sales person Mike Medina was awesome was the best and easiest time I've had buying a car. Plus the Price's are the best around would definitely recommend Serra automotive | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Jennette Williamson
I purchased a new car which I love my car btw, but I have had my car in the shop twice and I have only owned the car for 2 months and it’s still not fixed. I have to take it back in tomorrow. The staff is great but I’m so frustrated. | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Patricia Phillips
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2/8/2026 12:00:00 AM | Google
★★★★★ Lucas Foyle
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2/8/2026 12:00:00 AM | Google
★★★★★ Tricia Soper
Very good experience, they advocated for me to get some repairs under warranty and were very helpful along the way. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Jodie Cooper
Pulled into service dept and young man approached my vehicle with clip board in hand and greeted me by name. He went thru the maintenance that I requested when I called and booked the appointment . The service I received was exceptional! Thank you | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Andrea Vesper
Excellent service and friendly employees. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Ray Solt
Great service, fast and efficient. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Greg Morey
Excellent service | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Andrew
Once again, Serra does it. I found the vehicle that I wanted online. They were the best price and delivered it to my house. They picked up my trade which was bought from Serra the same way! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ debbie crowder
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2/1/2026 12:00:00 AM | Google
★★★★★ Michele Morse
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2/1/2026 12:00:00 AM | Google
★★★★★ Debra DeMers
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2/1/2026 12:00:00 AM | Google
★★★★★ Bella B
Quick and easy, very friendly staff! | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Gary Propst
Called today for Service appointment was booked for 2 hrs later. Took care of my oil change & tire rotation as asked. Also checked the fluids & tire pressures. Adjusted as needed also topped off coolant. Great Sevice from technician also great communication from Lisa thru the process from dropping off & picking up | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Annette Hadley
What a great experience! I came in for an oil change and as I was waiting for my car to be finished, the staff engaged with me and showed me other available models, even though they knew I was not there for that reason. They were all very cordial and I would definitely recommend this dealership to my family and friends. Additionall | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Andy LaVigne
VW of Grand Blanc is a great option for new cars at their VW or any Al Serra vehicle options. Nico was great at taking care of everything we needed and we will plan to go back to him for future car decisions. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ lori barton
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2/1/2026 12:00:00 AM | Google
★★★★★ Debra Ramsey
I called Al Serra to make my 10K mile service on my VW Toas which included an oil change and tire rotation. I was told that there would not be a charge. When I got to my appointment, I asked if they would make sure my washer fluid was filled. I was told they would check all the fluids. At the end off my appointment. I was charged fo | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Phyllis J
I want to thank Jack Groat for trouble shooting my cars problem and setting up the appointment with VW. The team was efficient and professional and resolved the problem quickly. My boss is having the exact problem with his car and I have already recommended the team at Grand Blanc. Great job. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Brian Simmerman
Quick, concise and affordable | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Josiah Sauve
Quick service and Dennis Sauvé was upfront on the potential costs and condition my diesel Jetta was in. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Jennifer Gordon
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1/1/2026 12:00:00 AM | Google
★★★★★ Joseph Head
The service performed was to expectations. This is the second service at this dealership. I’ll continue to be a repeat customer and recommend the service to others. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kelsey Huber
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1/1/2026 12:00:00 AM | Google
★★★★★ Heidi Shillair-Matuszewski
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1/1/2026 12:00:00 AM | Google
★★★★★ Fernando Leoncio
Great service! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kirsti Baker
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1/1/2026 12:00:00 AM | Google
★★★★★ Mallory Johnson
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1/1/2026 12:00:00 AM | Google
★★★★★ Michael Tiong
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1/1/2026 12:00:00 AM | Google
★★★★★ Michael Kearns
My sister had a small issue with her older 2013 Passat that another local dealer told her that she needed to make an appointment so they could see her within 2 weeks. She needed to replace the locking lug nuts with standard ones. I called Volkswagen of Grand Blanc and they told me to bring it in as a walk in and they would get to it | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Dean DeFelice
Connor was very good at explaining all of the details of what was needed to complete repairs, after inspection and after work was completed. Thank you. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Irina Buzdug
My name is Irina. I shared recently a review about my great experience with the Volkswagen, Farmington location. I wish to add in my review as well Mr. Terry Loomis from the service department. His hard work and talent is deeply admired and recognized! And again all the appreciation to Mr.Ken Berman for the help I always received at | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Robin Marks
Great service as always | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kari
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1/1/2026 12:00:00 AM | Google
★★★★★ Lisa Homhaun
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1/1/2026 12:00:00 AM | Google
★★★★★ Dawnyell Toy
Very friendly with quick service definitely recommend | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Don Niles
Got me in the scheduled time. Did not try to sell me any add-ons in the service wright up tech was very helpful answering all my questions about future maintenance and service on my vehicle | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Kelly Liker
I have been to a lot of dealerships for services on my car and I can say hands down that Grand Blanc Volkswagen was the best experience I have ever had.Service Department was great and friendly.I will be moving to Florida shortly and I pray that I will have the same outcome there that I had at Grand Blanc Volkswagen!!! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Tinche VonReden
Took my VW TAOS there for oil change and 10k mile check. Service was incredible friendly, fast and very knowledgeable about my questions. Would definitely recommend! Thank you so much!! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Mat Tulip
Very honest a quick work. Will recommend ?? | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ April Priest
Josh, is and always has been very professional and always super nice every time I come in. He has great customer service!! I am always happy to see he is there when I come in. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ William Smith
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12/1/2025 12:00:00 AM | Google
★★★★★ Dave Gagnon
Thank you Joshua for the service performed on my vehicle! You're very knowledgeable on the process and the services performed which makes for a flawless experience. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Sameena Abid
Mike Prieur was excellent to work with on all levels! We bought out our lease. Next Mike is helping us get a lease SUV in the coming weeks. We can’t thank Mike enough for being through with all details and explanations. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Gavin Smith
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12/1/2025 12:00:00 AM | Google
★★★★★ superRy 366
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12/1/2025 12:00:00 AM | Google
★★★★★ Ian MacKenzie
Excellent service, quick and easy. Josh is great | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Chris Fox
Got in quick got the service done that we needed and answered all of my questions and very knowledgeable. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ David Blackman
Salesperson Wade Roberts was great ! Had the vehicle washed and ready for me to drive when I arrived. Got all my answers for me while I was there. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Trisha Szymanski
Josh was great! Very smooth operation in service. Got in and out in no time. The price was very reasonable. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Alex Schneider
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12/1/2025 12:00:00 AM | Google
★★★★★ Bryan Udell
Was quicker than normal. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Lindsey Marzilli
I bought my car over a year ago from this dealership and Corey V. continues to be super helpful. I have had a couple issues come up and I text Corey and he takes care of it for me! Would highly recommend buying from him. I also recently took my car to be serviced at another Volkswagen dealership and they were going to charge me a lo | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Bill Rodgers
Great service. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Bob Pirog
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12/1/2025 12:00:00 AM | Google
★★★★★ Gail switras
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11/1/2025 12:00:00 AM | Google
★★★★★ Coach Mike Anderer
Service team was great. Just the right amount of communication. Car was done sooner than I expected. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Bruce Silverthorn
Excellent service and VW provides a ride home and back if waiting isn't feasible. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Patrick Cavanaugh
Very friendly and knowledgeable | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Colleen Miller
Fast and efficient | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Sarah Mccann
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11/1/2025 12:00:00 AM | Google
★★★★★ Quanesa Sanford
Josh at VW in Grand Blanc is very helpful and knowledgeable about servicing vehicles. I always have great experience with Josh and staff at this location | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Jeff McCool
Joshua worked with me today and as always these guys are always top shelf and accommodating. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Rebecca
Professional, convenient location and competitive pricing! Very satisfied! This is definitely my preferred VW Dealership ?? | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Cassie Lane
My first visit with my VW Beetle went exceptionally well. The team was very knowledgeable and very helpful. Joshua was very kind and guided me through their process with ease. Recommend highly! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Suzanne Tuson
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11/1/2025 12:00:00 AM | Google
★★★★★ Maxwell Carroll
Business güd | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Natalie Little
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11/1/2025 12:00:00 AM | Google
★★★★★ Elizabeth Bennett
Very friendly and knowledgeable as always. Thank you for your help!! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ James Baumer
My experience at VW of Grand Blanc has been great as usual, I’ve been having my Atlas service and maintained since we purchased from them, this time was no different, we were met in garage by Josh, he explained what could be the problem and gave us a timeline of when the vehicle ready, with out fail it was ready on time and cleaner t | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Stacy Book
They were very nice. Told me to wait as they had a fix for my issue. After 1.5 hours they cane back and no it did not work. So they have a loaner and hopefully they can fix it. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Mark McGinnis
If I schedule a time to drop my car off in the morning , I should e able to expect it will at least be looked at that day. Don’t schedule me if you don’t have the capacity to do the work. My time is important too. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Maria Venegas-sexton
Great customer service. I requested a quote for tires. They were answered all my questions and in one call I scheduled my appointment. They communicated with me when my vehicle was ready. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Alberto Gutierrez
Very friendly and courteous. Called for an appointment and got in right away. Very knowledgeable and will definitely take my VW Tiguan back for any, if any, future issues. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Keith Krebs
Great customer service. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Kennen Weber
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10/1/2025 12:00:00 AM | Google
★★★★★ Kay
Great service. Easy access to get appt. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ karen tucker
Service has definitely improved! I dreaded going back for an oil change because it used to take forever. This time I was given a window of 30-45 minutes and in 30 minutes I was out the door!?? | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Emma Schafsnitz
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10/1/2025 12:00:00 AM | Google
★★★★★ Dave Hughes
Experience was fast and courteous. All of the Al Serra locations are trustworthy and good people to work with. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Joshua Clark
Had great communication with my repairs on my car. Josh kept me in the loop and was a fast repair and helped me get my car. Above and beyond service!! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ John Hillier
1st service was quick and precise Josh did great!!! Jon & Steve sales manager were very helpful with my purchase! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Wayne Kadrovach
Appointment was easy service was fast and thorough staff was friendly facility was clean ! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Brianna Gross
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10/1/2025 12:00:00 AM | Google
★★★★★ Beth
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10/1/2025 12:00:00 AM | Google
★★★★★ Kyle Martinez
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10/1/2025 12:00:00 AM | Google
★★★★★ TERRI KOYL
In and out quickly for my oil change. Very knowledgeable and courteous staff thank you Joshua! ?? | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Margaret Tompkins
Service writer was great to work with. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ barbara Lustig
Our visit was very pleasant today. We appreciate how professional and how quickly you got our service done. Thank you. Keith Lustig | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Lillie Ward
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10/1/2025 12:00:00 AM | Google
★★★★★ NirdBird
Fast and Friendly Service, I am always happy with the service I receive from this dealer!! Their service team is 2nd to none! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Les Schober
Joshua was fantastic with his experience and professional talent | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Hugmuun
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9/1/2025 12:00:00 AM | Google
★★★★★ Candace Jacobs
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9/1/2025 12:00:00 AM | Google
★★★★★ Kermyra Hinkle
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9/1/2025 12:00:00 AM | Google
★★★★★ April Robinson
Super professional, friendly, and knowledgeable. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Kari Svinarich
Josh fit me in and made sure it was safe for me to drive. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Heather Kiesler
Jon was so amazing. We came to just look…. And bought an atlas today!!! Jon was absolutely amazing and very helpful and transparent | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Cora Blanchard
Best service center EVER. Josh Pittenger is polite, kind, and knowledgeable. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ justina marku
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9/1/2025 12:00:00 AM | Google
★★★★★ Lorna Atkinson
Very confident with VW at Al Serra. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Rhonda Anderson
AlSerra Volkswagen gave me excellent care. I brought my Tiguan in for an oil change. They not only changed my oil but also preformed a complementary multipoint inspection at no cost. It was all still under warranty. I felt so blessed. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ fuuny fuunymark
I'm satisfied with my service | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Toni Quillen
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9/1/2025 12:00:00 AM | Google
★★★★★ Norman KOSKI
prompt, fair price, trusting Josh and Andrew are awesome Great Service In and out fast | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Lorraine Burbach
The employee were very nice and went above and beyond to get the job done. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Caleb Sundblad
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9/1/2025 12:00:00 AM | Google
★★★★★ Rhonda Anderson
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9/1/2025 12:00:00 AM | Google
★★★★★ Miguel reyes ii
Jeremy ensured the service experience was handled quickly while keeping in contact with daily updates. The time line from start to finish was expedient, which helps making the decision to use Al Serra Volkswagen of Grand Blanc an easy choice. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Kristy Powell
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9/1/2025 12:00:00 AM | Google
★★★★★ Jacqueline Tressel
The dealership took their time with us as we tried many cars out and not once seemed agitated. They provided great answers to our many questions. We were happy with our choice in our purchase. Thank you for providing excellent customer service. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Mike Falls
The service staff are professional, friendly and most of all, knowledgeable about the particular service my VW needs to be in top condition. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Aaron Barnes
Just had my VW GTI worked on, Josh was wonderful and very responsive. They helped me discover that rodents had chewed my wires of my wire harness. The reason for my 3 star review is tonight, 8 days after getting my car back, I had to have my car towed back to the dealership after it left my wife stranded in a Kroger parking for the s | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Mary Ketterer
Had and appointment for Saturday at 10:15am. By Monday at 4:30 my vehicle hadn’t been seen by a technician, and I was told then it may not even be seen until the following Tuesday. No loaner offered, and no heads up that it could take 3-5 business days to be checked. Very disappointing. It would’ve been nice if appointments are made | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Raymond Hall
I like working with Jeremy. Good guy. Thanks for getting the work done at a good price. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Duane Wirsing
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8/1/2025 12:00:00 AM | Google
★★★★★ Ann Scott
My experience with Nico at the Al Serra Volkswagen was exceptional. He was by far the best car salesman I have ever had which I have had a lot of cars. He was friendly went way beyond to secure the best loan and price I am just so appreciative for his help. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Troy Makar
Yesterday I went Al Serra to see Scot Good. I've been dealing with Scot for the past 3 years on my cars and my dad's. Had a appraisal on my 2023 honda crv. I liked the the offer. Scot had me go look at some cars. Processed to Volkswagen, found one i wanted to test drive. A 2025 VW Taos se black. Called Scot gave him the number | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Marsha Robinson
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8/1/2025 12:00:00 AM | Google
★★★★★ Kari Lounsberry
Easy to get appointments and nice staff | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Scott Banas
Prompt, friendly, thorough service from Josh. He’s a credit to your establishment. Scott Banas | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Roger Elrod
Jon did such a fantastic job with a very difficult and completely remote sale. I will never go anywhere else. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Andrea Johnson
Joshua at the service desk (everyone at the service desk really) has always been very friendly and kind, with well explained quotes and patiently answering questions. Any time I’ve brought my vehicle in, the service has been completed in a very timely manner as well. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Hillary Bernal
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8/1/2025 12:00:00 AM | Google
★★★★★ Paige Marchbanks
Josh was very nice and helpful. When he knew i was in a hurry to pick up my car before heading to work he made sure everything was ready for me when i got there to pick up my car. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Lee Porritt
Great. Friendly and helpful. | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Garrett La Pak
Great quick service! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Teresa Nord
I had a great experience today at AlSerra VW. Great service! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Baretta Manuel
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8/1/2025 12:00:00 AM | Google
★★★★★ issa ishaq
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8/1/2025 12:00:00 AM | Google
★★★★★ Kyle Levick
Nico is the man! By far the easiest car buying experience possible. No games, sales trickery, secret add ons, or painful negotiations. He was straightforward, responsive, and made it simple to work with him. Highly recommend! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Alyssa Bolin
Nico was fantastic—super helpful, easy to talk to, and extremely knowledgeable. If you’re heading to Al Serra VW for a new vehicle, I highly recommend with him! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Janet Roberts
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8/1/2025 12:00:00 AM | Google
★★★★★ Dani Eller
I drive a beetle. It’s my dream car. Now parts are hard to come by, but you found it and fixed it. Sad that is the only part you’ll ever be able to help me with, as you only use original replacement parts. But you got me where I am not winking every time I hit a bump! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ N Delts
This is the only facility I use to service my car. Most of the guys are great, always professional and polite. My service is always finished within a reasonable time frame. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Kyle Krause
Great service! Advisor Josh got right in and taken care of quickly on a warranty issue. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Talal Nasir
Great service. Joshua was really great at the service desk. | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Kathy Edwards
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7/1/2025 12:00:00 AM | Google
★★★★★ Davan Ledsworth
Great experience all the way around | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Andrea Woody
I can't say enough good things about my experience with Josh in service. My car was towed in sunday afternoon. Before noon Monday we had a diagnosis, quote, eta, AND a warranty repair for something I didn't even know needed fixing. The cherry on top was when the repairs were done a day early. I will 100% be back for my future service | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ P Kessler
Josh is the best! He went out of his way to make the experience as convenient as possible for me! | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Cary Tinsman
Bought a brand new VW Taos, pulled out of the lot, engine light went on.. called my sales guy Kris Helms, he laughed and said “ well you have 4 years 50 thousand miles to get it taken care of” my new car is sitting in service, still don’t know what’s wrong, and No car.. had it less than 24 hours . they all act like I am the inconveni | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Ronald Hutson
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7/1/2025 12:00:00 AM | Google
★★★★★ Jeff Joseph
No one there to show me ID Buzz. One on website nowhere to be seen. (and these are selling oh so well.....) | Read Full Review
7/1/2025 12:00:00 AM | Google
★★★★★ Mary Lou Terry
Friendly and efficient | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Byron Young
Seamless, Quick, and Friendly. I live in another state and it was easier than being on site at most dealerships | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Sherry Crossen
We’ve been working with Joshua at Volkswagen body shop. He’s a wonderful young man. He readily responds to phone calls and text. He keeps you informed about what’s going on with your vehicle, how long repairs will take as well as the expenses. He gets your vehicle in and out as quickly as possible. All while making sure it’s in perfe | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Dee Green
Thank you ! | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ James Moshenko
I always appreciate the great service I get from Volkswagen of Grand Blanc. I never feel like a number and Dennis is always considerate of my my time. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ The
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6/1/2025 12:00:00 AM | Google
★★★★★ Camilla McGee
Prompt service, friendly and quick and excellent | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ zac's Channel
Always nice, professional and fast. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ WEN'S SPA
Good job! | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ David Scherer
Got in quick and the repair was done immediately very pleased. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Thomas Chambers
Always good | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ james emery
Had a great appointment this morning at Al Serra Volkswagen. Josh took really good care of us and always does! Happy to be affiliated. Thanks again gentlemen! | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ A Coy
Excellent experience here with Mason as my sales rep. Would definitely recommend. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ rami alsahouri
The service was excellent and our salesman was amazing (Don Cornell) he was very knowledgeable and helpful with explaining the process and how we could get a better deal. He was very thorough with his explanation and he made sure we understood what we buying. Thank you very very much for your service | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Sarah Whitney
I had my Atlas in for service. Everything was smooth from making the appointment, to vehicle drop off, and pick up. Joshua was upfront on the time it could take for the diagnostic and repair. I was anticipating not getting my vehicle back until the next day but they were able to get it done the same day. This saved me the hassle of b | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Carla R
A business is only as good as its customer service. The customer service representative I had was amazing. Courteous and prompt, I was in and out in no time. | Read Full Review
6/1/2025 12:00:00 AM | Google
★★★★★ Karen Christie
My car was there for over a week and a half. I brought it in for a headlamp that kept going out on me the lightbulb and ended up with over $1700 later Bill. So I’m hoping the problem was taken care of for I don’t wanna have to spend that kind of money or even come back at one point I was told the car was ready. I went out. The car di | Read Full Review
6/1/2025 12:00:00 AM | Google

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