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Minuteman Volkswagen, Inc.

★★★★★(31)read reviews

39 North Rd, Bedford, MA 01730

(781) 325-1206 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Sebastian Henschel
What a disgrace! At my service appointment a tire rotation was due, and because I know how it is, I asked explicitly that my tires be rotated. "Of course", I was told. Good that I marked my tires. They were not touched! At Minuteman Volkswagen, please mark your tires and check whether work was actually done. Second, the rear breakin | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Sofia Buonafine
This is best dealership my husband and I visited. From the get go Tim was professional, attentive, and knowledgeable about the whole process and our car. Previously to this, we had a couple of bad experiences and we were pretty bummed out until we stumbled upon Volkswagen Minuteman. Easy, relatively fast and smooth experience. | Read Full Review
10/22/2024 12:00:00 AM | DealerRater
★★★★★ Dana Nicgorski
The car buying process was straightforward, the details matched my expectations, all accessories were installed according to my instructions, and the sales team was sure to proactively teach me anything that might have required a google search after leaving the lot. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ MaryFran Mitrano
Fantastic service! Patrick is a delight!! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Alex Santiago
I purchased a Passat here a few years back and have used Minuteman as my primary maintenance provider for servicing. I recently had a break down and was delighted to receive a video from the mechanic detailing all the issues my car was having. Most of the issues I was aware of, some I wasn’t. The process for the repair was straightfo | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Alex Santiago
I bought a Passat here a few years back and have used Minuteman as my primary maintenance provider for servicing. I recently had a break down and was delighted to receive a video from the mechanic detailing all the issues my car was having. Most of the issues I was aware of, some I wasn’t. The process for the repair was straightforwa | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Kristen dig
Had a great experience with knowledgeable and professional staff. I was thrilled to have the issue easily explained, given my options, and left to make my own decision with zero pressure. I had the pleasure of chatting with the mechanic who worked on my car, Mark, and let me just say not only does he know this business incredibly wel | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Chrissy Silverman
We had a great experience working with Jennifer. She made the process so easy & not stressful. She was able to locate the exact car we wanted for a reasonable price. We highly recommend this dealership. If we were to buy another VW in the future, we'll definitely purchase it from Minuteman VW. | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Allan Howard
After receiving the run-around at another dealership when I was trying to buy a car online, Mintueman VW were like champions! Tim Tullo, the General Manager, and his team were real pros.They heard me. They addressed my concerns. I even ended up buying the car sight unseen! When I finally did get to the dealership to take delivery, i | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ jdbalich
Excellent Customer Service. Tim Bishop in Sales is kind and goes the distance to ensure customer satisfaction. | Read Full Review
9/29/2024 12:00:00 AM | DealerRater
★★★★★ lisa fernandes
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9/27/2024 12:00:00 AM | Google
★★★★★ lisa fernandes
Service department has yet to call me back. I brought my 2024 atlas because a light inside my car is cracked (internally) I was told I have to wait for the service manager to approve. Which requires another appointment. Tried calling again, no call back! Still no call back. They also supposedly update my radio, that still glitches an | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ A Lee
I can''t say enough positive things about this dealership. Sales, service, and finance all have their ducks in a row. Every interaction I had was top notch--professional, courteous and respectful. Through the years, I have bought a lot of cars due to high milage sales jobs, and the process (especially as a woman) can be miserable | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ smq42
We purchased a 2022 CPO vehicle that was delivered with a cracked windshield. After some confusion with the sales agent, who was not very helpful, I was able to connect w Tim Pullo, the sales manager, who was very helpful! He listened to our concerns and offered to replace the windshield. Appreciate the follow up & thanks | Read Full Review
9/8/2024 12:00:00 AM | Google
★★★★★ Gsauls
Tim Bishop was great to work with and provided a fantastic sales experience. Took his time explaining the ins and outs of the car and went for a fantastic test ride. I would certainly buy my next car from Tim and the great folks at Minuteman VW! | Read Full Review
9/3/2024 12:00:00 AM | DealerRater
★★★★★ smq42
Very disappointing experience at this dealership. We purchased a 2022 CPO vehicle that was delivered with a cracked windshield. Dealership refused to remedy the situation! How do they expect any referral or repeat business?? I'm in the process of contacting VW USA to see if they can help. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ John Musserian
Don't go anywhere else besides Minuteman VW! I've dealt with Boston VW and Braintree VW over the years with purchasing and servicing my previous vehicles and I would never go anywhere after coming to Minuteman. Tim the GM, and the sales reps Cameron and Tim were such a joy to work with when dealing with my wife's Tiguan working throu | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Christopher Rigazio
Juan and Pat spent 10 minutes of their time and helped me retrieve a very valuable pendant that got lost in the seatbelt area. Very thankful they were able to help. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Eric Lawrence
I decided to bring my new car here for its first 10k service and had one of the best service experiences of my life. After the car was washed, there were minor scratches all over the car including the roof and side-panels between the doors. I brought this up to Shaun in service (sorry if i miss-spelled your name), and he had it tak | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ ROBERT MCGUIRE
Knowledgeable Staff of Service and Part. This was my 2nd attempt at fixing my 2011 VW Jetta Sportwagen TDI. I'll be call these guys for now on! | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Aletin Mertol
Great customer service (John) | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Mandakolathur Murali
Excellent customer relations, great technical car service, all folks there respect cars and humans. Great dealership. | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Vrittamani Ramapriya
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6/13/2024 12:00:00 AM | Google
★★★★★ Alexiz Monteiro
Was honestly happy I was able to get the car unfortunately another incident with catching the driver having a joy ride. The salesman didn’t obviously know anything about the car nor the person who delivered it cause I saw how much boost I hit during the test drive which was 8.2 and when I got it it was 22.8 kinda scary that’s why I w | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Jonny Grooves
Quick and easy | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Jingtao Zhang
very good | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ devo connaughton
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5/19/2024 12:00:00 AM | Google
★★★★★ Vajrang Parvate
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5/18/2024 12:00:00 AM | Google
★★★★★ Srini Vasan
Good ?? | Read Full Review
5/14/2024 12:00:00 AM | Google
★★★★★ L C
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5/12/2024 12:00:00 AM | Google
★★★★★ Chandrasekhar Natarajan
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5/9/2024 12:00:00 AM | Google

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