Take Advantage of Oil Change Specials at Colonial Volkswagen Today

★★★★★ Jianwen Xu

Great service. The video about the car inspection shared with the customer is a great innovation! | Read Full Review

9/25/2023 12:00:00 AM | Google

★★★★★ Pete Martin

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9/25/2023 12:00:00 AM | Google

★★★★★ Lucy Servidio

I had special requests for getting out by a certain time and they met my needs | Read Full Review

9/25/2023 12:00:00 AM | Google

★★★★★ matt.alongi

John was very accommodating and went way above and beyond to make sure all the work was done as quickly as possible. | Read Full Review

9/25/2023 12:00:00 AM | DealerRater

★★★★★ matt.alongi

John was very accommodating and went way above and beyond to make sure all the work was done as quickly as possible. | Read Full Review

9/25/2023 12:00:00 AM | Cars.com

★★★★★ Ndidi Obidoa

Jon took great care of me! Thanks again!! | Read Full Review

9/24/2023 12:00:00 AM | Google

★★★★★ Walter Hansen

Friendly, timely professional service. | Read Full Review

9/23/2023 12:00:00 AM | Google

★★★★★ mleprohon73

Very courteous and helpful. Clean modern waiting area. Only minor complaint would be the speed of the guest wifi. Would be nice if it was faster to support business folks waiting. | Read Full Review

9/22/2023 12:00:00 AM | Cars.com

★★★★★ Jessye.Smith

Staff was courteous. The staff kept me well informed on the status of my repairs. | Read Full Review

9/22/2023 12:00:00 AM | Cars.com

★★★★★ mleprohon73

Very courteous and helpful. Clean modern waiting area. Only minor complaint would be the speed of the guest wifi. Would be nice if it was faster to support business folks waiting. | Read Full Review

9/22/2023 12:00:00 AM | DealerRater

★★★★★ Jessye.Smith

Staff was courteous. The staff kept me well informed on the status of my repairs. | Read Full Review

9/22/2023 12:00:00 AM | DealerRater

★★★★★ erin5674

Everyone is very friendly and helpful. They take the time to find out what is wrong with my car and make sure the issue is solved. There are other VW dealers closer to my house but I choose this one. | Read Full Review

9/21/2023 12:00:00 AM | DealerRater

★★★★★ erin5674

Everyone is very friendly and helpful. They take the time to find out what is wrong with my car and make sure the issue is solved. There are other VW dealers closer to my house but I choose this one. | Read Full Review

9/21/2023 12:00:00 AM | Cars.com

★★★★★ benhalpern

Service department is terrific. Thorough, courteous, will get you in if emergency. Really a terrific group! | Read Full Review

9/20/2023 12:00:00 AM | Cars.com

★★★★★ MENDES1

Your service representative was fantastic. I have never had a better experience anywhere. Your parts department is also terrific, not only was your parts rep patient, she went out of way to explain what I needed to get and how I could find the part I was looking for. | Read Full Review

9/20/2023 12:00:00 AM | Cars.com

★★★★★ DAVER58

I’ve been having my car serviced at Colonial for around 20 years. I’ve always been happy going there | Read Full Review

9/20/2023 12:00:00 AM | Cars.com

★★★★★ DAVER58

I’ve been having my car serviced at Colonial for around 20 years. I’ve always been happy going there | Read Full Review

9/20/2023 12:00:00 AM | DealerRater

★★★★★ benhalpern

Service department is terrific. Thorough, courteous, will get you in if emergency. Really a terrific group! | Read Full Review

9/20/2023 12:00:00 AM | DealerRater

★★★★★ MENDES1

Your service representative was fantastic. I have never had a better experience anywhere. Your parts department is also terrific, not only was your parts rep patient, she went out of way to explain what I needed to get and how I could find the part I was looking for. | Read Full Review

9/20/2023 12:00:00 AM | DealerRater

★★★★★ Kim Volpe

Very friendly, efficient and thoughtful. They kept us informed at every detail.. thank you | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Brian Lahue

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9/20/2023 12:00:00 AM | Google

★★★★★ BETSY9

The service department has kept me coming back for 20 years. Competent, trustworthy and reasonable! I have purchased my last five cars at Colonial because of my confidence in the service department. | Read Full Review

9/19/2023 12:00:00 AM | DealerRater

★★★★★ BETSY9

The service department has kept me coming back for 20 years. Competent, trustworthy and reasonable! I have purchased my last five cars at Colonial because of my confidence in the service department. | Read Full Review

9/19/2023 12:00:00 AM | Cars.com

★★★★★ RichB

Very knowledgeable crew. They took time to explain what and how the maintenance was being performed on the vehicle. The Vehicle was returned in clean condition. | Read Full Review

9/18/2023 12:00:00 AM | Cars.com

★★★★★ npatchen40

Very great staff, but still a waiting for a few parts to my brand new car. | Read Full Review

9/18/2023 12:00:00 AM | Cars.com

★★★★★ npatchen40

Very great staff, but still a waiting for a few parts to my brand new car. | Read Full Review

9/18/2023 12:00:00 AM | DealerRater

★★★★★ RichB

Very knowledgeable crew. They took time to explain what and how the maintenance was being performed on the vehicle. The Vehicle was returned in clean condition. | Read Full Review

9/18/2023 12:00:00 AM | DealerRater

★★★★★ Stefan Dorman

Very professional and very prompt service | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Sergey Bukesov

Great Service! Great communication and very fast service | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ George “Chip” Eckman

Colonial VW truly cares about your experience and satisfaction. The staff and technicians are the best! | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Taylorlawton

Outstanding personable service. The best service experience I’ve had with a dealership, hands down. | Read Full Review

9/17/2023 12:00:00 AM | DealerRater

★★★★★ Taylorlawton

Outstanding personable service. The best service experience I’ve had with a dealership, hands down. | Read Full Review

9/17/2023 12:00:00 AM | Cars.com

★★★★★ vinitu_dkm

Brendan did a great job explaining possible options. Mike helped a lot with a trade-in appraisal. It took much longer (1.5h) than expected to pick up the car, the car just was not ready. Overall experience is pretty good. | Read Full Review

9/15/2023 12:00:00 AM | Cars.com

★★★★★ JSFLEWELLING

Great customer service as always! Friendly staff from the drop-off to departure. I travel over an hour to bring my car to Colonial because of the quality service Colonial provides. | Read Full Review

9/15/2023 12:00:00 AM | Cars.com

★★★★★ KARYN.BROWN

I have been doing business with Colonial Volkswagen since 2009! That says it all! Excellent! | Read Full Review

9/15/2023 12:00:00 AM | Cars.com

★★★★★ vinitu_dkm

Brendan did a great job explaining possible options. Mike helped a lot with a trade-in appraisal. It took much longer (1.5h) than expected to pick up the car, the car just was not ready. Overall experience is pretty good. | Read Full Review

9/15/2023 12:00:00 AM | DealerRater

★★★★★ JSFLEWELLING

Great customer service as always! Friendly staff from the drop-off to departure. I travel over an hour to bring my car to Colonial because of the quality service Colonial provides. | Read Full Review

9/15/2023 12:00:00 AM | DealerRater

★★★★★ KARYN.BROWN

I have been doing business with Colonial Volkswagen since 2009! That says it all! Excellent! | Read Full Review

9/15/2023 12:00:00 AM | DealerRater

★★★★★ Michael Collins

Continually an excellent service department. | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ J P

Overall great purchase. Next upgrade will be better with more research. | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ Richard Martino

As always, work is superb. and staff is wonderful...Bill Mac,the Service Writers and the Technicians are great!! | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ Richard Lin

Forgot to post this, I visited this dealership in Feb this year, and the sale was really rude and unprofessional. He refused to let me test drive the vehicle(a pre-owned mk7 gti) and held an sarcastic tone toward my trade-in vehicle, at last he unwillingly to only let us check the car in the parking lot. If you want to find a GTi or | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ FPISEGNA

Great dealership they work with you. Very supportive and answering all questions. I definitely had a good experience! | Read Full Review

9/13/2023 12:00:00 AM | DealerRater

★★★★★ rmrickman

My car was taken in for service immediately upon arrival, and the service was completed very quickly! | Read Full Review

9/13/2023 12:00:00 AM | DealerRater

★★★★★ rmrickman

My car was taken in for service immediately upon arrival, and the service was completed very quickly! | Read Full Review

9/13/2023 12:00:00 AM | Cars.com

★★★★★ FPISEGNA

Great dealership they work with you. Very supportive and answering all questions. I definitely had a good experience! | Read Full Review

9/13/2023 12:00:00 AM | Cars.com

★★★★★ careykwong

Everything went very smoothly. Good price without a lot of unnecessary back and forth negotiating. | Read Full Review

9/12/2023 12:00:00 AM | Cars.com

★★★★★ vanessa.iten7

Dipok was amazing in understanding my goals for a new car and made it happen every step of the way. He was incredible to work with and will have me coming back in years to come. | Read Full Review

9/12/2023 12:00:00 AM | Cars.com

★★★★★ vanessa.iten7

Dipok was amazing in understanding my goals for a new car and made it happen every step of the way. He was incredible to work with and will have me coming back in years to come. | Read Full Review

9/12/2023 12:00:00 AM | DealerRater

★★★★★ careykwong

Everything went very smoothly. Good price without a lot of unnecessary back and forth negotiating. | Read Full Review

9/12/2023 12:00:00 AM | DealerRater

★★★★★ Dylan Begin

Kind, honest and efficient! | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Tommy M

Drop off for service was extremely easy. Communication from associates was excellent. Replacing the turbo on my GTI only took one day and I was able to pick it up after hours. VW completely covered the repairs even though my car is out of warranty. | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Matt Rickman

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9/11/2023 12:00:00 AM | Google

★★★★★ Jessye.Smith

The team kept me up to date on the timing of the service completion and appraised of any additional issues that arose. | Read Full Review

9/11/2023 12:00:00 AM | DealerRater

★★★★★ ROBJS

Colonial Volkswagen delivers exactly what you want from a service department: communications is always open and honest, they have never tried to upsell me, and the work is done on time, at a high quality and for a fair price. At the end of the service, they share a video walkthrough of their initial inspection, and Isaiah did a fanta | Read Full Review

9/11/2023 12:00:00 AM | DealerRater

★★★★★ ROBJS

Colonial Volkswagen delivers exactly what you want from a service department: communications is always open and honest, they have never tried to upsell me, and the work is done on time, at a high quality and for a fair price. At the end of the service, they share a video walkthrough of their initial inspection, and Isaiah did a fanta | Read Full Review

9/11/2023 12:00:00 AM | Cars.com

★★★★★ Jessye.Smith

The team kept me up to date on the timing of the service completion and appraised of any additional issues that arose. | Read Full Review

9/11/2023 12:00:00 AM | Cars.com

★★★★★ Chen Shen

| Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Tyler Williams

"My initial leasing experience at Colonial Volkswagen was truly exceptional, and it was made all the better by the dedicated assistance of salesman Pierre. His profound knowledge regarding the 2023 model I leased was evident, and he delivered service that combined expertise with genuine kindness. I am not only delighted with my curre | Read Full Review

9/9/2023 12:00:00 AM | Google

★★★★★ Denise FIANDACA

The staff is very helpful and professional | Read Full Review

9/9/2023 12:00:00 AM | Google

★★★★★ priorashley

Working with Bill was a great experience from beginning to end. I will continue to go to Colonial Volkswagen when needed. | Read Full Review

9/7/2023 12:00:00 AM | Cars.com

★★★★★ dspencer714

Dylan and team were professional, as always. i experienced fast and well-informed work and zero surprises. | Read Full Review

9/7/2023 12:00:00 AM | Cars.com

★★★★★ priorashley

Working with Bill was a great experience from beginning to end. I will continue to go to Colonial Volkswagen when needed. | Read Full Review

9/7/2023 12:00:00 AM | DealerRater

★★★★★ dspencer714

Dylan and team were professional, as always. i experienced fast and well-informed work and zero surprises. | Read Full Review

9/7/2023 12:00:00 AM | DealerRater

★★★★★ GARY

This was my second car purchased at Colonial. I have had a great experience with the service department, Jon is great and always takes ownership of the service issue and communicates well. The new car was demonstrated by Pierre who was eager to assist, knowledgeable but not pushy. I highly recommend Colonial of Westborough. | Read Full Review

9/5/2023 12:00:00 AM | DealerRater

★★★★★ ZACH3933

Service was once again excellent!! Every time I go to Colonial Volkswagen of Westborough, the service is top-notch and I have brought my car there several times. | Read Full Review

9/5/2023 12:00:00 AM | DealerRater

★★★★★ rjroberts112

Working with Marc was the best car buying process I've been through. He is not the typical pushy car salesman. He wanted us to make the best decision for us and not for him. He is extremely knowledgeable about the vehicle and charging infrastructure. Very pleased with our new car purchase and the experience. | Read Full Review

9/5/2023 12:00:00 AM | DealerRater

★★★★★ rjroberts112

Working with Marc was the best car buying process I've been through. He is not the typical pushy car salesman. He wanted us to make the best decision for us and not for him. He is extremely knowledgeable about the vehicle and charging infrastructure. Very pleased with our new car purchase and the experience. | Read Full Review

9/5/2023 12:00:00 AM | Cars.com

★★★★★ GARY

This was my second car purchased at Colonial. I have had a great experience with the service department, Jon is great and always takes ownership of the service issue and communicates well. The new car was demonstrated by Pierre who was eager to assist, knowledgeable but not pushy. I highly recommend Colonial of Westborough. | Read Full Review

9/5/2023 12:00:00 AM | Cars.com

★★★★★ ZACH3933

Service was once again excellent!! Every time I go to Colonial Volkswagen of Westborough, the service is top-notch and I have brought my car there several times. | Read Full Review

9/5/2023 12:00:00 AM | Cars.com

★★★★★ Michael O'Brien

Great service always friendly and informative and love the text feature. Love this dealership always have. | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ Emmanuel Demos

The service department continues to be top notch! Everyone is always super helpful. | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ Richard Roberts

Worked with Marc purchasing an ID.4. He was very easy to work with, not your typical pushy car-salesman. He is extremely knowledgeable about the car and charging infrastructure. Fantastic experience shopping at Colonial VW. | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ C S

Like others have said they are amazing when trying to sell you a vehicle. But I recently called about a vehicle purchased through them and a top salesperson Pierre thought it would be great to talk over me while I was trying to explain what I needed help with. When I reminded him not to raise his voice at me he told me he wasn’t (whi | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ mersegum

Not worth the trip, this place will make promises they don't intend to keep. If you make the mistake of purchasing a vehicle here you had better not be in any kind of hurry to get it as they held onto mine under the guise of needing to correct some paperwork for 3 months before I was able to retrieve it from them. Don't waste your ti | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ Jason Nelson

Always great service. Timely, pleasant and knowledgable! | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Nathalie Valdez

| Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ mojecrois

Our experience at this dealership was by far the most pleasant experience we’ve had while car shopping! Dipok was kind, listened, and courteous. He and the rest of the team made sure our questions were answered each step of the way. | Read Full Review

9/2/2023 12:00:00 AM | Cars.com

★★★★★ mojecrois

Our experience at this dealership was by far the most pleasant experience we’ve had while car shopping! Dipok was kind, listened, and courteous. He and the rest of the team made sure our questions were answered each step of the way. | Read Full Review

9/2/2023 12:00:00 AM | DealerRater

★★★★★ beth.andrews

Pleasant dealing with parts and service departments . Easy scheduling and car was delivered on time. Much better experience than at other dealerships. | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ DCREAGER

Last-minute repair of a dead battery. Were able to fit me in even though they had a busy schedule. Repair finished same day. Great appreciative they could fit me in! | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ DCREAGER

Last-minute repair of a dead battery. Were able to fit me in even though they had a busy schedule. Repair finished same day. Great appreciative they could fit me in! | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ beth.andrews

Pleasant dealing with parts and service departments . Easy scheduling and car was delivered on time. Much better experience than at other dealerships. | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ Joy Andrews

Good interactions with parts and service departments. Easy scheduling and car was delivered at promised time. | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ Douglas Hoffmann

Awesome place | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ Wjam

Best service department around , same people for over 10 hours plus. That tells you something | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Caitlin Mitchell

VW of Westboro, and Pierre in particular, were wonderful to work with. I am, admittedly, very picky and specific in what I want in a vehicle and they were able to quickly find me exactly what I wanted at a price I was comfortable with. The pick up process was quick and easy, and Pierre took the time to sit in the car with me and expl | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Andy Carle

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8/31/2023 12:00:00 AM | Google

★★★★★ Randy M

Appreciate Dylan's support and attention for a first time customer and being new in town. Thank you... | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ Kyle McGinnity

We had a really unfortunate experience purchasing our 2023 VW Jetta from Colonial Volkswagen of Westborough. I was placed with one of the car salesman, Deepok and this is where our rough experience started. I went in asking for the 2023 VW Jetta S but he kept printing out paperwork for the 2023 VW Jetta Sport. I mentioned multiple t | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ steveratner

Pierre is extremely knowledgable and made buying the car simple and smooth. Service manager Bill McGrath is one of the main reasons i'm back buying my second car from Colonial of Westborough. | Read Full Review

8/30/2023 12:00:00 AM | Cars.com

★★★★★ raynmc2

Thank you for a great car buying experience. I appreciate the attention given to explaining all my new car’s features. | Read Full Review

8/30/2023 12:00:00 AM | Cars.com

★★★★★ raynmc2

Thank you for a great car buying experience. I appreciate the attention given to explaining all my new car’s features. | Read Full Review

8/30/2023 12:00:00 AM | DealerRater

★★★★★ steveratner

Pierre is extremely knowledgable and made buying the car simple and smooth. Service manager Bill McGrath is one of the main reasons i'm back buying my second car from Colonial of Westborough. | Read Full Review

8/30/2023 12:00:00 AM | DealerRater

★★★★★ Dale Spencer

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8/29/2023 12:00:00 AM | Google

★★★★★ Taylor Lawton

I recently had my 2022 Volkswagen serviced at Colonial Volkswagen. Hands down the best Auto Service experience I've had in a while. I was greeted by Jon who was courteous and professional. Jon and the service team kept me in the know of everything that was happening that day with my vehicle, even sending me a video message with liv | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ BOBSHEP01

Great service and it was a pleasure dealing with the folks in the Service Department. | Read Full Review

8/28/2023 12:00:00 AM | DealerRater

★★★★★ BOBSHEP01

Great service and it was a pleasure dealing with the folks in the Service Department. | Read Full Review

8/28/2023 12:00:00 AM | Cars.com

★★★★★ Chuck Lipman

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8/27/2023 12:00:00 AM | Google

★★★★★ nego zé na gringa

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8/26/2023 12:00:00 AM | Google

★★★★★ jeffrey_davis

Terrific experience, Kevin Flores provided all the information I asked for and I could not have asked for a better car buying experience | Read Full Review

8/26/2023 12:00:00 AM | Cars.com

★★★★★ jeffrey_davis

Terrific experience, Kevin Flores provided all the information I asked for and I could not have asked for a better car buying experience | Read Full Review

8/26/2023 12:00:00 AM | DealerRater

★★★★★ DAWNDELLASANTA

Where do I even begin? Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I could give them a standing ovation, I totally would! Not only did they rebuild my entire fuel system after "catastrophic diesel failure," but they finished early, | Read Full Review

8/25/2023 12:00:00 AM | DealerRater

★★★★★ DAWNDELLASANTA

Where do I even begin? Colonial VW's service team swooped in like automotive superheroes when my car decided to take an unplanned nap in the middle of an intersection. If I could give them a standing ovation, I totally would! Not only did they rebuild my entire fuel system after "catastrophic diesel failure," but they finished early, | Read Full Review

8/25/2023 12:00:00 AM | Cars.com

★★★★★ smetz

I had an excellent experience with Marc and everyone else at Colonial Volkswagen. The entire process was seamless - including getting the car registered in Rhode Island. Marc was very quick to follow up with a few things that needed to be addressed. I hope I don't have to buy another car for a very long time, but if I do, I'd be happ | Read Full Review

8/24/2023 12:00:00 AM | Cars.com

★★★★★ smetz

I had an excellent experience with Marc and everyone else at Colonial Volkswagen. The entire process was seamless - including getting the car registered in Rhode Island. Marc was very quick to follow up with a few things that needed to be addressed. I hope I don't have to buy another car for a very long time, but if I do, I'd be happ | Read Full Review

8/24/2023 12:00:00 AM | DealerRater

★★★★★ Maria Rinaldo

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8/24/2023 12:00:00 AM | Google

★★★★★ Sandra Page

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8/24/2023 12:00:00 AM | Google

★★★★★ Stephanie Metz

I had an excellent experience with Marc and everyone else at Colonial Volkswagen. The entire process was seamless - including getting the car registered in Rhode Island instead of in Massachusetts, where they are located. Marc was very quick to follow up with a few things that needed to be addressed. I hope I don't have to buy an | Read Full Review

8/24/2023 12:00:00 AM | Google

★★★★★ janislynnford

Great experience! Marc was a pleasure to work with and was communicative during challenges with the insurance company so I could pick up the car as soon as I got back from vacation! | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ MICHAELLOHMILLER

John in service was patient and extremely helpful. Thanks to the whole team, I had a great experience. | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ bh

Great inventory, nice showroom, great sales person, very knowledgeable and responsive. And very happy with my new car. | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ bh

Great inventory, nice showroom, great sales person, very knowledgeable and responsive. And very happy with my new car. | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ MICHAELLOHMILLER

John in service was patient and extremely helpful. Thanks to the whole team, I had a great experience. | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ janislynnford

Great experience! Marc was a pleasure to work with and was communicative during challenges with the insurance company so I could pick up the car as soon as I got back from vacation! | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ TJLBAND

Once again, Jon was very easy with to work with, accommodating a non-standard request. Got us in and out in a timely manner. Service in general over the past 3yrs has been great. | Read Full Review

8/22/2023 12:00:00 AM | Cars.com

★★★★★ stlslew

Mark was very helpful in helping make the right decisions regarding my purchase Thank you Mark | Read Full Review

8/22/2023 12:00:00 AM | Cars.com

★★★★★ TJLBAND

Once again, Jon was very easy with to work with, accommodating a non-standard request. Got us in and out in a timely manner. Service in general over the past 3yrs has been great. | Read Full Review

8/22/2023 12:00:00 AM | DealerRater

★★★★★ stlslew

Mark was very helpful in helping make the right decisions regarding my purchase Thank you Mark | Read Full Review

8/22/2023 12:00:00 AM | DealerRater

★★★★★ GOLDBERGK

A fantastic experience beginning to end! The whole team provided a perfect customer experience to my family! | Read Full Review

8/21/2023 12:00:00 AM | DealerRater

★★★★★ GOLDBERGK

A fantastic experience beginning to end! The whole team provided a perfect customer experience to my family! | Read Full Review

8/21/2023 12:00:00 AM | Cars.com

★★★★★ Pamela Hanner

Pierre is a wonderful sales representative! His knowledge about VW, his responsiveness, his wit and kind personality made this a super and easy experience. I love the VW Taos that he took the time and effort to locate for me. Not easy nowadays as I understand it. | Read Full Review

8/21/2023 12:00:00 AM | Google

★★★★★ slsmgr02

We had a good experience…a little hiccup on the pricing but we worked it out and overall we are very pleased..Seif the sales rep could not have been nicer… mike the sales manager is absolutely top notch professional | Read Full Review

8/20/2023 12:00:00 AM | Cars.com

★★★★★ slsmgr02

We had a good experience…a little hiccup on the pricing but we worked it out and overall we are very pleased..Seif the sales rep could not have been nicer… mike the sales manager is absolutely top notch professional | Read Full Review

8/20/2023 12:00:00 AM | DealerRater

★★★★★ Calebandshawn

I had a great experience at this dealership when I recently purchased a car from out of state. Marc especially went above and beyond helping us find the right car for our needs. Marc was friendly, knowledgeable and kept us informed every step of the way. Marc worked hard to find the best rates and options for financing. Marc made a s | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ Calebandshawn

I had a great experience at this dealership when I recently purchased a car from out of state. Marc especially went above and beyond helping us find the right car for our needs. Marc was friendly, knowledgeable and kept us informed every step of the way. Marc worked hard to find the best rates and options for financing. Marc made a s | Read Full Review

8/19/2023 12:00:00 AM | Cars.com

★★★★★ Sharad Joshi

Great work in my sons car | Read Full Review

8/19/2023 12:00:00 AM | Google

★★★★★ kkeavany

Mark was very helpful and easy to work with. It did take longer to obtain the title than we anticipated. Otherwise the experience was positive and we are very happy with the new car. | Read Full Review

8/19/2023 12:00:00 AM | Cars.com

★★★★★ kkeavany

Mark was very helpful and easy to work with. It did take longer to obtain the title than we anticipated. Otherwise the experience was positive and we are very happy with the new car. | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ Customer

Very attentive, kind, helpful, and knowledgeable about the options we were interested in. Volkswagen rocks! | Read Full Review

8/18/2023 12:00:00 AM | DealerRater

★★★★★ bradgraham270

Always easy to deal with and follow up is excellent. I would recommend them for you service needs. | Read Full Review

8/18/2023 12:00:00 AM | DealerRater

★★★★★ Paul_andersen

Marc and Gina were very helpful in facilitating my purchase of a Tesla. They were honest and helpful in answering any questions I had. | Read Full Review

8/18/2023 12:00:00 AM | DealerRater

★★★★★ dlkohan

Any concerns or issues were met. Good communication. Went above and beyond on service for the vehicle. Would recommend. | Read Full Review

8/18/2023 12:00:00 AM | DealerRater

★★★★★ Paul_andersen

Marc and Gina were very helpful in facilitating my purchase of a Tesla. They were honest and helpful in answering any questions I had. | Read Full Review

8/18/2023 12:00:00 AM | Cars.com

★★★★★ dlkohan

Any concerns or issues were met. Good communication. Went above and beyond on service for the vehicle. Would recommend. | Read Full Review

8/18/2023 12:00:00 AM | Cars.com

★★★★★ bradgraham270

Always easy to deal with and follow up is excellent. I would recommend them for you service needs. | Read Full Review

8/18/2023 12:00:00 AM | Cars.com

★★★★★ Customer

Very attentive, kind, helpful, and knowledgeable about the options we were interested in. Volkswagen rocks! | Read Full Review

8/18/2023 12:00:00 AM | Cars.com

★★★★★ Caleb Zenner

Easy from start to finish in the purchasing process and everyone was super kind and helpful | Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Miguel Angel

| Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Gary Kallin

The best compliment is that everything goes as explained in the service department. The communication is excellent and the staff seems genuinely engaged. | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Shelby Marshall

Dylan was awesome to work with. There were a few delays in service, which were due to parts not being readily available and then to service technician vacations. These were clearly and openly communicated to me by Dylan. The issue (malfunctioning soft top) was resolved to my happy satisfaction. | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Gloria Linnell

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8/17/2023 12:00:00 AM | Google

★★★★★ JSTNLEFEBVRE

I was having trouble with my car battery and my typical dealership said that they wouldn't have an appointment for at least 3 weeks. Jon was able to get the car in to look at it that day and had it done by Monday. Quite pleased. | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ caleb.wzenner

Fastest car purchase I have ever made. Everyone is super helpful and will answer any questions! Highly recommend Colonial VW. Marc Shoenhammer is awesome!! | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ Mcotti

My salesman was Marc Schoenhammer, he was very straightforward and made my car buying experience very easy. | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ Cassandra

This dealership is great! They were very helpful and were communicative throughout the entire car buying process. | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ kdickhaut

Love coming here. Treated nicely and the always fix the issues and quickly. The team are all nice to speak with | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ Cabenacchio

Marc was fantastic! So knowledgeable about the ID 4. Would absolutely recommend him and Colonial Volkswagen! | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ JSTNLEFEBVRE

I was having trouble with my car battery and my typical dealership said that they wouldn't have an appointment for at least 3 weeks. Jon was able to get the car in to look at it that day and had it done by Monday. Quite pleased. | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ kdickhaut

Love coming here. Treated nicely and the always fix the issues and quickly. The team are all nice to speak with | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ Cabenacchio

Marc was fantastic! So knowledgeable about the ID 4. Would absolutely recommend him and Colonial Volkswagen! | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ Cassandra

This dealership is great! They were very helpful and were communicative throughout the entire car buying process. | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ Mcotti

My salesman was Marc Schoenhammer, he was very straightforward and made my car buying experience very easy. | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ caleb.wzenner

Fastest car purchase I have ever made. Everyone is super helpful and will answer any questions! Highly recommend Colonial VW. Marc Shoenhammer is awesome!! | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ Michael Albert

I was looking for a specific used car and saw that Colonial had two of them, one with very low mileage. I visited and made a deposit that same day, sold my old car separately, and picked up my new car two business days after my original visit. Colonial did a lot of things right. Everyone I dealt with was friendly, helpful, professio | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ EDWINBURRION

The worst car I have ever bought. And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it never stopped giving me troubles. I was taking the car twice a month to get it fixed and countless times I told them to change it but never did. After I br | Read Full Review

8/17/2023 12:00:00 AM | DealerRater

★★★★★ EDWINBURRION

The worst car I have ever bought. And management doesn’t do any thing to help. Even when calling head quarters they just give you the run around. Since the day I bought the car it never stopped giving me troubles. I was taking the car twice a month to get it fixed and countless times I told them to change it but never did. After I br | Read Full Review

8/17/2023 12:00:00 AM | Cars.com

★★★★★ EPOCONNOR5

Awesome customer service sales and service Pierre is Sales is fabulous Jon and bill in service are very accommodating | Read Full Review

8/16/2023 12:00:00 AM | Cars.com

★★★★★ EPOCONNOR5

Awesome customer service sales and service Pierre is Sales is fabulous Jon and bill in service are very accommodating | Read Full Review

8/16/2023 12:00:00 AM | DealerRater

★★★★★ Billotoole02

I am happy with the deal I received, and those I dealt with were easy to work with and helpful in making the deal work | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ Ron

Pierre has been fantastic in helping me purchase my Golf. The process was easy and welcoming from beginning to end. | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ mulhall.jessica

Great people, they do a great job with your car and make you feel well cared for. They take the time to explain any unforeseen issues before proceeding with repairs. | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ Ron

Pierre has been fantastic in helping me purchase my Golf. The process was easy and welcoming from beginning to end. | Read Full Review

8/15/2023 12:00:00 AM | Cars.com

★★★★★ Billotoole02

I am happy with the deal I received, and those I dealt with were easy to work with and helpful in making the deal work | Read Full Review

8/15/2023 12:00:00 AM | Cars.com

★★★★★ mulhall.jessica

Great people, they do a great job with your car and make you feel well cared for. They take the time to explain any unforeseen issues before proceeding with repairs. | Read Full Review

8/15/2023 12:00:00 AM | Cars.com

★★★★★ tgriffin230

Conducted service in a professional manner. Support individuals were accommodative and easy to work with. | Read Full Review

8/15/2023 12:00:00 AM | Cars.com

★★★★★ tgriffin230

Conducted service in a professional manner. Support individuals were accommodative and easy to work with. | Read Full Review

8/15/2023 12:00:00 AM | DealerRater

★★★★★ krisrjohnson

This is a great dealership with a smart, transparent service! I will continue visiting them as long as I own my VW. | Read Full Review

8/14/2023 12:00:00 AM | DealerRater

★★★★★ phanner

Colonial representative are friendly, responsive and capable. I had a great experience leasing my new VW Taos from them. Pierre is a super sales rep! | Read Full Review

8/14/2023 12:00:00 AM | DealerRater

★★★★★ phanner

Colonial representative are friendly, responsive and capable. I had a great experience leasing my new VW Taos from them. Pierre is a super sales rep! | Read Full Review

8/14/2023 12:00:00 AM | Cars.com

★★★★★ krisrjohnson

This is a great dealership with a smart, transparent service! I will continue visiting them as long as I own my VW. | Read Full Review

8/14/2023 12:00:00 AM | Cars.com

★★★★★ Najeeb Rostami

Enjoying my new VW. Thanks to the staff at Westborough dear ship, made the experience very enjoyable and easy. A very professional and knowledgeable group of people. Thank you All!! | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Justin LeFebvre

| Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Jacqueline O'Connor

| Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Tyler Dubrule

| Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ jetter123211

Brian Bomarsi was committed to my complete satisfaction throughout the sales process. General Sales Manager Mike Pender would not give up in finding the exact equipped car I wanted even willing to go out of state to secure it. He definitely went the extra mile to insure my wants and needs were met. In regards to Bill McGrath, what mo | Read Full Review

8/12/2023 12:00:00 AM | Cars.com

★★★★★ jetter123211

Brian Bomarsi was committed to my complete satisfaction throughout the sales process. General Sales Manager Mike Pender would not give up in finding the exact equipped car I wanted even willing to go out of state to secure it. He definitely went the extra mile to insure my wants and needs were met. In regards to Bill McGrath, what mo | Read Full Review

8/12/2023 12:00:00 AM | DealerRater

★★★★★ Jack Wu

Very good service | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Karthik Ramasamy

| Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Roman Narain

Purchased a 2017 GMC Terain from here in June 21.. in just over two years I’ve had to fix the intake manifold, transmission, and now the catalytic converter. I brought the car back in when they were doing the detail on my car in July 2021 and mention a rattling noise I heard under the car and they brushed it off. Surely enough it was | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Andrea McAuliffe

John was absolutely fantastic, communicated well and kept us informed - wonderful experience overall - thank you so much! | Read Full Review

8/9/2023 12:00:00 AM | Google

★★★★★ dlkohan

Very knowledgeable professional staff, good communication, answered all my questions and concerns pertaining to the vehicle. | Read Full Review

8/9/2023 12:00:00 AM | DealerRater

★★★★★ dlkohan

Very knowledgeable professional staff, good communication, answered all my questions and concerns pertaining to the vehicle. | Read Full Review

8/9/2023 12:00:00 AM | Cars.com

★★★★★ bkush9911

Not a very positive experience at all! I would recommend going elsewhere to buy your car. | Read Full Review

8/9/2023 12:00:00 AM | Cars.com

★★★★★ bkush9911

Not a very positive experience at all! I would recommend going elsewhere to buy your car. | Read Full Review

8/9/2023 12:00:00 AM | DealerRater

★★★★★ Larissa Winchester

Jon, in service was able to help me that day! He went above and beyond to make sure my car was set before a long road trip. I could not have asked for better service! | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Jake Sumner

| Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ CrowsNest

Last week, we were heading to Maine, but driver's side rear window would not close. Bad idea for rainy weather. Service advisor Jon Lacey slipped me into a busy schedule for repair. 3 hours later, I was on the road, all fixed, covered by warranty. Doesn't get any better than that. | Read Full Review

8/7/2023 12:00:00 AM | DealerRater

★★★★★ CrowsNest

Last week, we were heading to Maine, but driver's side rear window would not close. Bad idea for rainy weather. Service advisor Jon Lacey slipped me into a busy schedule for repair. 3 hours later, I was on the road, all fixed, covered by warranty. Doesn't get any better than that. | Read Full Review

8/7/2023 12:00:00 AM | Cars.com

★★★★★ leigh SPEAR

Dylan, Billie and Bill are incredible professionals. Dylan was very professional, prompt and courteous at check-in (which was not a scheduled service). The Westborough VW service department is the best one in central MA. Car had issue that was not easy to diagnosis and was fixed and back in my possession in no time. Truely cannot | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Tim Mason

Overall excellent experience with the service Team at Colonial! | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ Farid Fuleihan

| Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ Peter Trombetta

| Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ sjdrake

Sales department is excellent. Helped me choose a car and delivered the vehicle to me 200+ miles away. No hassle. Easily the best experience I've had buying a car. | Read Full Review

8/3/2023 12:00:00 AM | Cars.com

★★★★★ Lonewol11

Love the convenience of Nightowl drop off. Service team is always very helpful and knowledgeable. | Read Full Review

8/3/2023 12:00:00 AM | Cars.com

★★★★★ sjdrake

Sales department is excellent. Helped me choose a car and delivered the vehicle to me 200+ miles away. No hassle. Easily the best experience I've had buying a car. | Read Full Review

8/3/2023 12:00:00 AM | DealerRater

★★★★★ Lonewol11

Love the convenience of Nightowl drop off. Service team is always very helpful and knowledgeable. | Read Full Review

8/3/2023 12:00:00 AM | DealerRater

★★★★★ neal.neslusan

Very happy with the service department. Thanks for adding in the short video with the technician. | Read Full Review

8/2/2023 12:00:00 AM | DealerRater

★★★★★ pcahebert

My first time at the dealership and I was quite pleased with my reception, handling and service. | Read Full Review

8/2/2023 12:00:00 AM | DealerRater

★★★★★ bob8421

It's easy to schedule an appointment. I'm very happy with the service department. | Read Full Review

8/2/2023 12:00:00 AM | DealerRater

★★★★★ stephenkurina

Friendly and timely service. Changed out faulty fan. Communication was good throughout the process. Thanks. | Read Full Review

8/2/2023 12:00:00 AM | DealerRater

★★★★★ rolfrupprecht

Easy to schedule appointments. Given exact time how long the appointment is. The best part is you get a video showing you what work is performed on your car and they safety specs they are performing (tiers, breaks, etc) really cool and informative. These are the reasons i drive 30 miles for my service to be done at Colonial VW of Wes | Read Full Review

8/2/2023 12:00:00 AM | DealerRater

★★★★★ pcahebert

My first time at the dealership and I was quite pleased with my reception, handling and service. | Read Full Review

8/2/2023 12:00:00 AM | Cars.com

★★★★★ bob8421

It's easy to schedule an appointment. I'm very happy with the service department. | Read Full Review

8/2/2023 12:00:00 AM | Cars.com

★★★★★ rolfrupprecht

Easy to schedule appointments. Given exact time how long the appointment is. The best part is you get a video showing you what work is performed on your car and they safety specs they are performing (tiers, breaks, etc) really cool and informative. These are the reasons i drive 30 miles for my service to be done at Colonial VW of Wes | Read Full Review

8/2/2023 12:00:00 AM | Cars.com

★★★★★ neal.neslusan

Very happy with the service department. Thanks for adding in the short video with the technician. | Read Full Review

8/2/2023 12:00:00 AM | Cars.com

★★★★★ stephenkurina

Friendly and timely service. Changed out faulty fan. Communication was good throughout the process. Thanks. | Read Full Review

8/2/2023 12:00:00 AM | Cars.com

★★★★★ Callum Angus

| Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ jg1992

Working with Pierre was wonderful! Extremely efficient dealership and very well organized. Very happy with my new car and service. | Read Full Review

8/1/2023 12:00:00 AM | Cars.com

★★★★★ mcsmall33

Extremely awesome experience at Colonial Volkswagen of Westborough. I would highly recommend this dealership to a friend. | Read Full Review

8/1/2023 12:00:00 AM | Cars.com

★★★★★ SNCOL241

No I don’t want to. And therefore I just cannot think of anything that was wrong. | Read Full Review

8/1/2023 12:00:00 AM | Cars.com

★★★★★ SNCOL241

No I don’t want to. And therefore I just cannot think of anything that was wrong. | Read Full Review

8/1/2023 12:00:00 AM | DealerRater

★★★★★ mcsmall33

Extremely awesome experience at Colonial Volkswagen of Westborough. I would highly recommend this dealership to a friend. | Read Full Review

8/1/2023 12:00:00 AM | DealerRater

★★★★★ jg1992

Working with Pierre was wonderful! Extremely efficient dealership and very well organized. Very happy with my new car and service. | Read Full Review

8/1/2023 12:00:00 AM | DealerRater

★★★★★ liannachurchill

Easy, genuine, and didn't waste my time. I had a great experience at this dealership and everyone I encountered was very friendly and honest. | Read Full Review

7/31/2023 12:00:00 AM | DealerRater

★★★★★ ehensch1253

Buying a used car from Marc and Colonial was a very smooth process for me. The vehicle was ready for my scheduled test drive, all online info about the vehicle was confirmed in-person and Marc was very easy to work with. And I got to speak some German again! Based on my experience I would highly recommend Marc and Colonial VW. | Read Full Review

7/31/2023 12:00:00 AM | DealerRater

★★★★★ RFA

Have serviced the 2014 Touared TDI exclusively at Colonial VW and with the same service advisor from day one. Mr. Jon Lacey. Top notch professional and customer relation skills. | Read Full Review

7/31/2023 12:00:00 AM | DealerRater

★★★★★ MBUFFONE15

Working with Bill was great. He kept me updated on my vehicle throughout the day. | Read Full Review

7/31/2023 12:00:00 AM | DealerRater

★★★★★ ehensch1253

Buying a used car from Marc and Colonial was a very smooth process for me. The vehicle was ready for my scheduled test drive, all online info about the vehicle was confirmed in-person and Marc was very easy to work with. And I got to speak some German again! Based on my experience I would highly recommend Marc and Colonial VW. | Read Full Review

7/31/2023 12:00:00 AM | Cars.com

★★★★★ RFA

Have serviced the 2014 Touared TDI exclusively at Colonial VW and with the same service advisor from day one. Mr. Jon Lacey. Top notch professional and customer relation skills. | Read Full Review

7/31/2023 12:00:00 AM | Cars.com

★★★★★ liannachurchill

Easy, genuine, and didn't waste my time. I had a great experience at this dealership and everyone I encountered was very friendly and honest. | Read Full Review

7/31/2023 12:00:00 AM | Cars.com

★★★★★ MBUFFONE15

Working with Bill was great. He kept me updated on my vehicle throughout the day. | Read Full Review

7/31/2023 12:00:00 AM | Cars.com

★★★★★ Jeff Farrell

Convenient service! I used the night owl drop and customer service is great with updates. | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Alycia Essig

| Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ jeeson george

| Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Andy Harrold

| Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Robert Tucker

The appointment was at a convenient time. The car was serviced and repaired on schedule. The service person handling the appointment explained what was done and a follow-up appointment was made to correct and existing problem with the infotainment system. | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ DëV H

Prompt precise and straightforward. Awesome. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Sophie Dennis

| Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ SD

Easy to schedule, communicative, friendly and empathetic to the fact that I was waiting during service. | Read Full Review

7/29/2023 12:00:00 AM | Cars.com

★★★★★ SD

Easy to schedule, communicative, friendly and empathetic to the fact that I was waiting during service. | Read Full Review

7/29/2023 12:00:00 AM | DealerRater

★★★★★ JOERHALE86

Every one we dealt with was great! Emil, Pierre, Ian, McKenzie were the best! The Business Manager was different. Colonial VW is first class and a great place to buy a VW. Many thanks to all who helped us there! | Read Full Review

7/28/2023 12:00:00 AM | DealerRater

★★★★★ JOERHALE86

Every one we dealt with was great! Emil, Pierre, Ian, McKenzie were the best! The Business Manager was different. Colonial VW is first class and a great place to buy a VW. Many thanks to all who helped us there! | Read Full Review

7/28/2023 12:00:00 AM | Cars.com

★★★★★ Chris

Jon is a fantastic service writer. Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance items, as well as a few unexpected warranty items, and they made sure I was never without a ride. Dylan is also great to work with. | Read Full Review

7/27/2023 12:00:00 AM | Cars.com

★★★★★ gdigiacomorn

Fantastic service as always! I still drive 40 minutes here instead of going anywhere else | Read Full Review

7/27/2023 12:00:00 AM | Cars.com

★★★★★ Wales

Hands down the best dealership service department around. I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notch service | Read Full Review

7/27/2023 12:00:00 AM | Cars.com

★★★★★ Chris

Jon is a fantastic service writer. Always kept me aprised of what was going on and never left me stranded without the shuttle or a loaner. Colonial took care of regular maintenance items, as well as a few unexpected warranty items, and they made sure I was never without a ride. Dylan is also great to work with. | Read Full Review

7/27/2023 12:00:00 AM | DealerRater

★★★★★ Wales

Hands down the best dealership service department around. I drive almost an hour for my service because it’s that trustworthy. And all Billy’s guys are super helpful and have a great bedside manner. Top notch service | Read Full Review

7/27/2023 12:00:00 AM | DealerRater

★★★★★ gdigiacomorn

Fantastic service as always! I still drive 40 minutes here instead of going anywhere else | Read Full Review

7/27/2023 12:00:00 AM | DealerRater

★★★★★ mrpower02460

Excellent service experience Bill kept me informed of the progress and sent a video of the inspection process Highly recommend this facility | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ JDWALSH

Great service here Able to schedule when i need it. Issues promptly explained ansd resolved. | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ jim@hollister-co.com

Very attentive salespeople, very good on detail, friendly and efficient. A very well run dealership. | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ ALANRDAILEY

This time for a plain ole MA state inspection completed in a timely manner. First come, first served. Free coffee to boot!! | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ ADOTASS

Bill was and always is a gentleman when representing Colonial VW. He is a good communicator and hard worker. | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ ADOTASS

Bill was and always is a gentleman when representing Colonial VW. He is a good communicator and hard worker. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ JDWALSH

Great service here Able to schedule when i need it. Issues promptly explained ansd resolved. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ mrpower02460

Excellent service experience Bill kept me informed of the progress and sent a video of the inspection process Highly recommend this facility | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ ALANRDAILEY

This time for a plain ole MA state inspection completed in a timely manner. First come, first served. Free coffee to boot!! | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ jim@hollister-co.com

Very attentive salespeople, very good on detail, friendly and efficient. A very well run dealership. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ BRIAN.LITTEER

Very easy to schedule service online. Video walkthrough of the vehicle inspection is more thorough and better quality than at Audi. Very happy with how thorough they are and communicative about the process and plan as well as an accurate estimate for the work being done. | Read Full Review

7/25/2023 12:00:00 AM | Cars.com

★★★★★ laydenryder

Felt confident about the people working on the car. Good service overall and I am very satisfied | Read Full Review

7/25/2023 12:00:00 AM | Cars.com

★★★★★ BRIAN.LITTEER

Very easy to schedule service online. Video walkthrough of the vehicle inspection is more thorough and better quality than at Audi. Very happy with how thorough they are and communicative about the process and plan as well as an accurate estimate for the work being done. | Read Full Review

7/25/2023 12:00:00 AM | DealerRater

★★★★★ laydenryder

Felt confident about the people working on the car. Good service overall and I am very satisfied | Read Full Review

7/25/2023 12:00:00 AM | DealerRater

★★★★★ Rachel Atwater-Rhodes

| Read Full Review

7/24/2023 12:00:00 AM | Google

★★★★★ Eric Sanders

| Read Full Review

7/23/2023 12:00:00 AM | Google

★★★★★ KEVIN.J.KLEIN7

Colonial service team and Bill Falln in particular were awesome in supporting a couple of recent issues with our 2018 Tiguan. They were very clear in their communication and worked diligently to get our vehicle back to us in a timely manner. Bill Fallon went above and beyond working with us to identify and resolve our vehicle problem | Read Full Review

7/23/2023 12:00:00 AM | DealerRater

★★★★★ KEVIN.J.KLEIN7

Colonial service team and Bill Falln in particular were awesome in supporting a couple of recent issues with our 2018 Tiguan. They were very clear in their communication and worked diligently to get our vehicle back to us in a timely manner. Bill Fallon went above and beyond working with us to identify and resolve our vehicle problem | Read Full Review

7/23/2023 12:00:00 AM | Cars.com

★★★★★ PUBLICRADIOJUNKIE

Everything went smoothly at this dealership. They had what I was looking for and worked with me on getting the car that I wanted. | Read Full Review

7/22/2023 12:00:00 AM | Cars.com

★★★★★ PUBLICRADIOJUNKIE

Everything went smoothly at this dealership. They had what I was looking for and worked with me on getting the car that I wanted. | Read Full Review

7/22/2023 12:00:00 AM | DealerRater

★★★★★ 5SISABRO

Professional friendly staff. Very helpful in explaining the process of car buying. Took the time to explain all the features of my new Jetta!! I love my new car and had a great experience with Colonial VW staff! | Read Full Review

7/21/2023 12:00:00 AM | DealerRater

★★★★★ PUBLICRADIOJUNKIE

I had a great experience! Staff were helpful, knowledge and accommodating. The sales team were the best I've dealt with. Not pushy. They listened to my husband and myself. | Read Full Review

7/21/2023 12:00:00 AM | DealerRater

★★★★★ 5SISABRO

Professional friendly staff. Very helpful in explaining the process of car buying. Took the time to explain all the features of my new Jetta!! I love my new car and had a great experience with Colonial VW staff! | Read Full Review

7/21/2023 12:00:00 AM | Cars.com

★★★★★ PUBLICRADIOJUNKIE

I had a great experience! Staff were helpful, knowledge and accommodating. The sales team were the best I've dealt with. Not pushy. They listened to my husband and myself. | Read Full Review

7/21/2023 12:00:00 AM | Cars.com

★★★★★ Jonathan Flewelling

Great communication and friendly staff. | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Layden Ryder

Service department is great. Had an issue with leaking fluid and they were very thorough in getting to the bottom of it. I feel confident in the people working on my car. Also nice chill waiting area | Read Full Review

7/21/2023 12:00:00 AM | Google

★★★★★ Michael Crosscup

Efficient and high quality work. Great communication. Thank you! | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Elie Sleiman

| Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ CLEMENTS.CHAD

John and Kevin were great communicating throughout the process. They were also really helpful in getting me transportation. | Read Full Review

7/20/2023 12:00:00 AM | Cars.com

★★★★★ CLEMENTS.CHAD

John and Kevin were great communicating throughout the process. They were also really helpful in getting me transportation. | Read Full Review

7/20/2023 12:00:00 AM | DealerRater

★★★★★ WILLABUNNY

Has gotten to expensive the labor charge more than parts or what it takes to fix | Read Full Review

7/20/2023 12:00:00 AM | DealerRater

★★★★★ WILLABUNNY

Has gotten to expensive the labor charge more than parts or what it takes to fix | Read Full Review

7/20/2023 12:00:00 AM | Cars.com

★★★★★ EEC0924

Jon Lucey, Service Advisor, was awesome…as usual! Helped me right away with the issue I had with my car. | Read Full Review

7/19/2023 12:00:00 AM | Cars.com

★★★★★ sarah B

Always helpful and I feel confident that they give me the best advice and know how to take care of the problem. | Read Full Review

7/19/2023 12:00:00 AM | Cars.com

★★★★★ sarah B

Always helpful and I feel confident that they give me the best advice and know how to take care of the problem. | Read Full Review

7/19/2023 12:00:00 AM | DealerRater

★★★★★ EEC0924

Jon Lucey, Service Advisor, was awesome??s usual! Helped me right away with the issue I had with my car. | Read Full Review

7/19/2023 12:00:00 AM | DealerRater

★★★★★ Lindy Crawford

Excellent professional staff that made by car buying experience a pleasure!! | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Matthew Hamilton

| Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ KURDS16

They were awesome.they were very helpful.they are very respectful people and I like them. | Read Full Review

7/18/2023 12:00:00 AM | DealerRater

★★★★★ KURDS16

They were awesome.they were very helpful.they are very respectful people and I like them. | Read Full Review

7/18/2023 12:00:00 AM | Cars.com

★★★★★ KEVINYERETZIAN

Bill Fallon was very prompt and attentive! Customer service oriented. Takes ownership. Explains issues satisfactorily and handles accordingly. | Read Full Review

7/17/2023 12:00:00 AM | Cars.com

★★★★★ David T

Marc is very knowledgable about all things VW and is not pushy at all (like most car salespeople). I have owned new and used VWs for 35 years and I will buy my next one from Marc. | Read Full Review

7/17/2023 12:00:00 AM | Cars.com

★★★★★ KEVINYERETZIAN

Bill Fallon was very prompt and attentive! Customer service oriented. Takes ownership. Explains issues satisfactorily and handles accordingly. | Read Full Review

7/17/2023 12:00:00 AM | DealerRater

★★★★★ David T

Marc is very knowledgable about all things VW and is not pushy at all (like most car salespeople). I have owned new and used VWs for 35 years and I will buy my next one from Marc. | Read Full Review

7/17/2023 12:00:00 AM | DealerRater

★★★★★ Daniel Fontaine

Communication was great, service was as well. These things are important when your car is in the shop. | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Jennifer

The service at Colonial Volkswagen is excellent. They are always friendly and timely. Jon is very knowledgeable and helpful, explaining everything in detail and answering my questions. I live much closer to another dealership but prefer to come here instead. | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ opheliak7

After my oil change my car seems a little off. My first time with them was great. This time my car seems off. | Read Full Review

7/17/2023 12:00:00 AM | DealerRater

★★★★★ opheliak7

After my oil change my car seems a little off. My first time with them was great. This time my car seems off. | Read Full Review

7/17/2023 12:00:00 AM | Cars.com

★★★★★ Kimberly Maguire

| Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Brian. Murphy

Jon in the Service Department is an incredible advisor. His ability to listen to my concerns and help work through them completely was impressive. I have had nothing but positive experiences with him! | Read Full Review

7/14/2023 12:00:00 AM | Cars.com

★★★★★ andykristen65

Very professional, work was done on time. Our 2nd purchase from them, would certainly recommend the service department and of course the sales department as well | Read Full Review

7/14/2023 12:00:00 AM | Cars.com

★★★★★ stevenmoreno30

Gina is a remarkable salesperson in the car industry who consistently goes above and beyond to provide an exceptional buying experience for her customers. Her expertise, enthusiasm, and genuine passion for cars make her a standout in the field. I first met Gina when I decided it was time to purchase a new car. As soon as I stepped in | Read Full Review

7/14/2023 12:00:00 AM | Cars.com

★★★★★ Katherine

They are always helpful and reliable. I will continue to go here for car repairs. | Read Full Review

7/14/2023 12:00:00 AM | Cars.com

★★★★★ stevenmoreno30

Gina is a remarkable salesperson in the car industry who consistently goes above and beyond to provide an exceptional buying experience for her customers. Her expertise, enthusiasm, and genuine passion for cars make her a standout in the field. I first met Gina when I decided it was time to purchase a new car. As soon as I stepped in | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ Katherine

They are always helpful and reliable. I will continue to go here for car repairs. | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ andykristen65

Very professional, work was done on time. Our 2nd purchase from them, would certainly recommend the service department and of course the sales department as well | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ Brian. Murphy

Jon in the Service Department is an incredible advisor. His ability to listen to my concerns and help work through them completely was impressive. I have had nothing but positive experiences with him! | Read Full Review

7/14/2023 12:00:00 AM | DealerRater

★★★★★ mcsmall33001

The service experience I received from Colonial Volkswagen of Westborough was unparalleled. Dylan at Volkswagen Service was such an exceptional professional to deal with. The Technician staff was absolutely gifted and treated my 2021 Tiguan with exquisite care and tenderness. I highly recommend this service department to anyone th | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ David Rand

Billy and the guys in the service department are always excellent. Friendly and knowledgeable. I keep buying my cars at Colonial just because of the service | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ George Mishchenko

I really would like to like their VW service but I can't for an obvious reason - courtesy inspection of warranted vehicle is not observed. I left my vehicle at their location for an annual oil change but inspection wasn't done. As a result - rotors have to be replaced because brake pads were done. This happened less than 30 days afte | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ DRDEREGIS

The service department at Colonial is the best. They have taken care of my VW's since 2000. Top notch. Dylan and Billy (both of them) couldn't be any nicer and helpful. | Read Full Review

7/12/2023 12:00:00 AM | DealerRater

★★★★★ DRDEREGIS

The service department at Colonial is the best. They have taken care of my VW's since 2000. Top notch. Dylan and Billy (both of them) couldn't be any nicer and helpful. | Read Full Review

7/12/2023 12:00:00 AM | Cars.com

★★★★★ Adele B

One of your techs found me broken down on the side of the road in Hudson last week. He was so kind and helpful and gave a brief diagnosis of a loose fuel injector while I was waiting for AAA - I ended up actually having my car towed to your dealership after hours because AAA would not take it to my mechanic. Dylan from service called | Read Full Review

7/11/2023 12:00:00 AM | Google

★★★★★ Pechhold

Reason for service: factory recall, testing door handle weatherization. 1. Communication was not optimal. Especially the time it would take the technician to test all doors on my ID.4 varied from 1-3h. 2. I made an appt. to leave the car for a whole day assuming I'd be able to pick it up before the following holiday. However nobody c | Read Full Review

7/11/2023 12:00:00 AM | Cars.com

★★★★★ Pechhold

Reason for service: factory recall, testing door handle weatherization. 1. Communication was not optimal. Especially the time it would take the technician to test all doors on my ID.4 varied from 1-3h. 2. I made an appt. to leave the car for a whole day assuming I'd be able to pick it up before the following holiday. However nobody c | Read Full Review

7/11/2023 12:00:00 AM | DealerRater

★★★★★ jitapatel

Great service. Dylan is very knowledgeable and answered all my concerns. Also called me with various service options | Read Full Review

7/10/2023 12:00:00 AM | DealerRater

★★★★★ JEANBASMAJI

Staff was overall very knowledgeable. My sales person Pierre was professional and easy to work with. | Read Full Review

7/10/2023 12:00:00 AM | DealerRater

★★★★★ JEANBASMAJI

Staff was overall very knowledgeable. My sales person Pierre was professional and easy to work with. | Read Full Review

7/10/2023 12:00:00 AM | Cars.com

★★★★★ jitapatel

Great service. Dylan is very knowledgeable and answered all my concerns. Also called me with various service options | Read Full Review

7/10/2023 12:00:00 AM | Cars.com

★★★★★ Bert Oetsen

| Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Matt Hassell

Jon and Dylan are excellent service representatives. Every time I've been in there, even in stressful situations, they've been super helpful and accommodating. They remember my name, issue, and situation - so there's no need to run through all of the details at every turn. The whole experience is always painless, which is rare. Thank | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Ebi Moazeni

On time and professional | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Abigail Clayborne

EXTREMELY UNPROFESSIONAL. Whatever you do, don’t waste your time at this dealership. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ William Watson

Great service and when I thought I had an issue Jon was able to help me right away. | Read Full Review

7/8/2023 12:00:00 AM | Google

★★★★★ chrisp

I brought in my Tiguan for a 60k service. The team was efficient and very friendly. I would highly recommend and plan to use Westborough VW for future services. | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ QUEENLAURAJ

Professional and knowledgable staff. Always an excellent experience. Above and beyond service. Explained clearly the work to be done. Bill and Jon have always been thorough. | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ markabarrossr39

Marc and Brandon were very nice and helpful. I recommend working with them anytime. Everything went very smooth. | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ chrisp

I brought in my Tiguan for a 60k service. The team was efficient and very friendly. I would highly recommend and plan to use Westborough VW for future services. | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ QUEENLAURAJ

Professional and knowledgable staff. Always an excellent experience. Above and beyond service. Explained clearly the work to be done. Bill and Jon have always been thorough. | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ markabarrossr39

Marc and Brandon were very nice and helpful. I recommend working with them anytime. Everything went very smooth. | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ M21STORER

Service Technicians are courteous, pleasant and knowledgeable.. They always go out of their way to assist and make life easier while you’re car is being serviced. | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ HP

customer service was exceptional. video of service of my vehicle was detailed and thourough. would not take my golf anywhere else! | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ Kathayer

Fantastic buying experience. Pierre and team delivered on the exact car that I wanted a 2023 VW Taos SE AWD panoramic moonroof in cornflower blue. They delivered in less than a week with what I wanted no other dealership was willing or able. I can’t thank the team enough | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ SSAIF_D

Great service advisor, the car was in and out really quickly. Thumbs up to the tram | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ rastorino

Great communication from Jon (as always) with detailed explanations of the services recommended. Sent along video from the technician as well, which was pretty cool. | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ Kathayer

Fantastic buying experience. Pierre and team delivered on the exact car that I wanted a 2023 VW Taos SE AWD panoramic moonroof in cornflower blue. They delivered in less than a week with what I wanted no other dealership was willing or able. I can’t thank the team enough | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ rastorino

Great communication from Jon (as always) with detailed explanations of the services recommended. Sent along video from the technician as well, which was pretty cool. | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ SSAIF_D

Great service advisor, the car was in and out really quickly. Thumbs up to the tram | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ HP

customer service was exceptional. video of service of my vehicle was detailed and thourough. would not take my golf anywhere else! | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ M21STORER

Service Technicians are courteous, pleasant and knowledgeable.. They always go out of their way to assist and make life easier while you’re car is being serviced. | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ natalie robles

Since I’ve owned a Volkswagen, I’ve been going to the Auburn location. I just decided to give the Westborough Volkswagen a try and it was 10 times better a lot more organized very welcoming 10 out of 10 experience | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Madeline Bastug

The service and its providers are some of the best at Colonial VW. They always make me feel so welcome, answer every one of my questions, even if it feels silly to ask, and always keep me assured that my car, safety and well being are of the utmost importance. Thanks again to everyone there for your help, per usual! | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ K. A Thayer

Great dealership. Promised and delivered a car for me that no other dealer could or was willing to look for. It took a bit little less than two weeks and it was a great experience. Pierre kept me informed throughout the whole progress. Thank you , thank you, thank you, I love my new Taos! | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ WARREN.FREDA

Fix the Coffee Machine. Need the coffee to start my day and maintain my optimistic demeanor. | Read Full Review

7/4/2023 12:00:00 AM | Cars.com

★★★★★ Laura

This dealership makes sure you leave feeling happy with how the visit/appointment went. I was very lucky to have gone in just for an oil change and them noticing my rear breaks needed to be replaced as well. They were able to do that for me on the same day! Excellent service and the people working there were incredibly nice! | Read Full Review

7/4/2023 12:00:00 AM | Cars.com

★★★★★ Laura

This dealership makes sure you leave feeling happy with how the visit/appointment went. I was very lucky to have gone in just for an oil change and them noticing my rear breaks needed to be replaced as well. They were able to do that for me on the same day! Excellent service and the people working there were incredibly nice! | Read Full Review

7/4/2023 12:00:00 AM | DealerRater

★★★★★ WARREN.FREDA

Fix the Coffee Machine. Need the coffee to start my day and maintain my optimistic demeanor. | Read Full Review

7/4/2023 12:00:00 AM | DealerRater

★★★★★ edlynne1

The Service department Just gets job done, thank you Dylan. The Service was done in timely manner. | Read Full Review

7/3/2023 12:00:00 AM | DealerRater

★★★★★ edlynne1

The Service department Just gets job done, thank you Dylan. The Service was done in timely manner. | Read Full Review

7/3/2023 12:00:00 AM | Cars.com

★★★★★ Dawn Shepherd

Purchased a specific difficult to locate vehicle online. Internet salesperson Gina was wonderful. That is the only positive experience here. Made an appointment to sign paperwork for the car. Living 90 min away confirmed appointment when I left my house. Arrived and nothing was ready. Spoke to 3 different people, all had different an | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Martin Garcia

Was running low on electricity and Google said this was the closest station, a ChargePoint. Not realizing it was a dealership, but having charged at different dealerships in the past I asked if I could get a little juice to get me to the next charging station. Jerk asked if I was buying a car knowing I wasn’t. Said no even though bat | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Brian Frost

I live about 1hour away. I have been discussing a Kia Sportage they had on their website with an employee. I continually asked if they could do better on the price. I was asked to make an offer and made 2 that were never responded to. I decided to make the drive to check the vehicle for myself. First thing I notice is a sticker | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ Dennis Radford

Jon was very courteous and professional. He kept me informed about the repairs and inspection, and was very knowledgeable about the work being done. Thank you for the great service | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ kristine.shaw

Great experience! Very informative, loved that I was walked through all the bells and whistles of my new car! | Read Full Review

6/29/2023 12:00:00 AM | Cars.com

★★★★★ BROWN99S

My appointment was quickly made on my chosen date. Check in was easy. A ride was provided to return home and to pick up my car when it was done. Check out was quick. | Read Full Review

6/29/2023 12:00:00 AM | Cars.com

★★★★★ kristine.shaw

Great experience! Very informative, loved that I was walked through all the bells and whistles of my new car! | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ BROWN99S

My appointment was quickly made on my chosen date. Check in was easy. A ride was provided to return home and to pick up my car when it was done. Check out was quick. | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ ELISE.ROSSELL

The communication with staff was great, the location is convenient, and the space is very accommodating. | Read Full Review

6/28/2023 12:00:00 AM | DealerRater

★★★★★ ELISE.ROSSELL

The communication with staff was great, the location is convenient, and the space is very accommodating. | Read Full Review

6/28/2023 12:00:00 AM | Cars.com

★★★★★ 0verc1ockedg

I recently had the pleasure of purchasing a truck from Colonial Volkswagen, and I cannot express enough how positive and satisfying my experience was. From start to finish, the dealership's commitment to customer satisfaction was evident, and I am thrilled with my new truck. First and foremost, Pierre were exceptional and I highly re | Read Full Review

6/27/2023 12:00:00 AM | Cars.com

★★★★★ 0verc1ockedg

I recently had the pleasure of purchasing a truck from Colonial Volkswagen, and I cannot express enough how positive and satisfying my experience was. From start to finish, the dealership's commitment to customer satisfaction was evident, and I am thrilled with my new truck. First and foremost, Pierre were exceptional and I highly re | Read Full Review

6/27/2023 12:00:00 AM | DealerRater

★★★★★ TOD.WIESMAN

The dealership was relaxed and did not pressure me for the sale or add-ons | Read Full Review

6/26/2023 12:00:00 AM | DealerRater

★★★★★ TOD.WIESMAN

The dealership was relaxed and did not pressure me for the sale or add-ons | Read Full Review

6/26/2023 12:00:00 AM | Cars.com

★★★★★ Ivan Rey

| Read Full Review

6/25/2023 12:00:00 AM | Google

★★★★★ Roaa Elgabrouny

Horrible customer service!! We came trying to buy a car, and left waiting for over an hour to talk to a manager who never came even after driving an hour to get there. Would never come back, and recommend you go to another dealership. | Read Full Review

6/25/2023 12:00:00 AM | Google

★★★★★ Giselle G

Their service department is outstanding. My car was towed in with little warning. They were booked solid all day but offered me a loaner until it was complete (surprise!). Prices are very reasonable for a dealership. Highly recommend them. | Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ steb0449

Cal contributed largely to our decision to purchase our new 2023 ID 4. He is very knowledgeable, professional and personable. | Read Full Review

6/24/2023 12:00:00 AM | Cars.com

★★★★★ steb0449

Cal contributed largely to our decision to purchase our new 2023 ID 4. He is very knowledgeable, professional and personable. | Read Full Review

6/24/2023 12:00:00 AM | DealerRater

★★★★★ islington2

Very Friendly staff, very clean show room, and overall a quick and easy experience. I would highly recomend! | Read Full Review

6/23/2023 12:00:00 AM | DealerRater

★★★★★ islington2

Very Friendly staff, very clean show room, and overall a quick and easy experience. I would highly recomend! | Read Full Review

6/23/2023 12:00:00 AM | Cars.com

★★★★★ MARISSASKOR

Very nice and accommodating staff. Kept me updated with my service and was very polite. | Read Full Review

6/22/2023 12:00:00 AM | Cars.com

★★★★★ MARISSASKOR

Very nice and accommodating staff. Kept me updated with my service and was very polite. | Read Full Review

6/22/2023 12:00:00 AM | DealerRater

★★★★★ Phil Lohnes

At checkin I told the service advisor I had just replaced the air filter myself. In my 40k service they still replaced the filter and charged me for it.upon next visit they did promise a credit. | Read Full Review

6/22/2023 12:00:00 AM | Google

★★★★★ Christian Hoffmann

Excellent, professional, helpful car dealership. Shout out to Marc Schoenhammer at Colonial who was especially helpful, for example in explaining exactly how each part of the purchase and registration of a second hand car works in Massachusetts . All the more impressive considering they could not possibly have been making a lot of mo | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ Charlie67

Great communication. Dylan, let me know what they were doing, He did a following and then called when ready.. The process was was very nice. | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ sleiman.elie

Professional team and client care. I really recommend them to anyone. Keep the good work. | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ lauren.kokoszka

Jon kept me informed of the status of my car throughout the whole time it was getting serviced and of any parts that unexpectedly needed to be updated. Great communication! | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ happyboffers

I was really pleased with the experience my wife and I had buying a second hand car at Colonial. Colonial is an excellent, professional, helpful car dealership. Even the coffee in the waiting area was a nice experience. My special thanks to *Marc Schoenhammer* at Colonial who was especially helpful to a someone new to Massachussets l | Read Full Review

6/21/2023 12:00:00 AM | DealerRater

★★★★★ sleiman.elie

Professional team and client care. I really recommend them to anyone. Keep the good work. | Read Full Review

6/21/2023 12:00:00 AM | Cars.com

★★★★★ happyboffers

I was really pleased with the experience my wife and I had buying a second hand car at Colonial. Colonial is an excellent, professional, helpful car dealership. Even the coffee in the waiting area was a nice experience. My special thanks to *Marc Schoenhammer* at Colonial who was especially helpful to a someone new to Massachussets l | Read Full Review

6/21/2023 12:00:00 AM | Cars.com

★★★★★ lauren.kokoszka

Jon kept me informed of the status of my car throughout the whole time it was getting serviced and of any parts that unexpectedly needed to be updated. Great communication! | Read Full Review

6/21/2023 12:00:00 AM | Cars.com

★★★★★ Charlie67

Great communication. Dylan, let me know what they were doing, He did a following and then called when ready.. The process was was very nice. | Read Full Review

6/21/2023 12:00:00 AM | Cars.com

★★★★★ Laura Gann

| Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Sajjad Ramzanali

This is my 10th car from Colonial and 9th with Pierre Saliba. He is great. | Read Full Review

6/19/2023 12:00:00 AM | Google

★★★★★ Katherine Wyman

It’s all about the service! We have bought three cars from Colonial VW. Every time they treated us with respect and professionalism . We drive three hours to go to this car dealership. Dylan, Jon and billy are the best! Sincerely, Katherine and Patrick W | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ DAVIDCONSIGLI

My car got hit in the parking lot the warranty I got not not what I was told. You wonder why car dealerships get bad raps | Read Full Review

6/18/2023 12:00:00 AM | Cars.com

★★★★★ DAVIDCONSIGLI

My car got hit in the parking lot the warranty I got not not what I was told. You wonder why car dealerships get bad raps | Read Full Review

6/18/2023 12:00:00 AM | DealerRater

★★★★★ ACZN

My service experience was very pleasant and Jon was very helpful. Both of the drivers who provided the ride were great too! I'm very happy with the results, thank you verry much! | Read Full Review

6/16/2023 12:00:00 AM | DealerRater

★★★★★ lisaandcurt

Our sales experience was very smooth and they people were very helpful. We are very happy with the car for our daughter. | Read Full Review

6/16/2023 12:00:00 AM | DealerRater

★★★★★ ACZN

My service experience was very pleasant and Jon was very helpful. Both of the drivers who provided the ride were great too! I'm very happy with the results, thank you verry much! | Read Full Review

6/16/2023 12:00:00 AM | Cars.com

★★★★★ lisaandcurt

Our sales experience was very smooth and they people were very helpful. We are very happy with the car for our daughter. | Read Full Review

6/16/2023 12:00:00 AM | Cars.com

★★★★★ AMYKAE

The best Service department! I wouldn’t bring my vehicle anywhere else for service. My concerns are always investigated and the findings explained honestly. | Read Full Review

6/15/2023 12:00:00 AM | Cars.com

★★★★★ AMYKAE

The best Service department! I wouldn’t bring my vehicle anywhere else for service. My concerns are always investigated and the findings explained honestly. | Read Full Review

6/15/2023 12:00:00 AM | DealerRater

★★★★★ Lisa Stone

| Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Don Boucher

Dylan was great to explain and explain All all the service to be check on the Passat | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Brian Kane

Very friendly staff, easy to do business with. I had a good experience with Pierre Saliba. I would recommend Colonial to my friends. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Sue Socci

| Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Chris Forte

| Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Patricia McEachen

| Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ tambolleot

Everyone here a colonial VW was so kind and helpful during my first experience buying my own car! I’m so grateful to the whole staff for their patience & support! | Read Full Review

6/14/2023 12:00:00 AM | DealerRater

★★★★★ JACKIEBD

Perfect as always. Great attention to detail and listened to my questions. Thanks Dylan Begin. | Read Full Review

6/14/2023 12:00:00 AM | DealerRater

★★★★★ tambolleot

Everyone here a colonial VW was so kind and helpful during my first experience buying my own car! I’m so grateful to the whole staff for their patience & support! | Read Full Review

6/14/2023 12:00:00 AM | Cars.com

★★★★★ JACKIEBD

Perfect as always. Great attention to detail and listened to my questions. Thanks Dylan Begin. | Read Full Review

6/14/2023 12:00:00 AM | Cars.com

★★★★★ WEEKDAYTREASURER

Professional in every way especially in service. Love me GTI and will trade for a later model in 2025 or sooner! | Read Full Review

6/13/2023 12:00:00 AM | Cars.com

★★★★★ WEEKDAYTREASURER

Professional in every way especially in service. Love me GTI and will trade for a later model in 2025 or sooner! | Read Full Review

6/13/2023 12:00:00 AM | DealerRater

★★★★★ Chen Chaofan

| Read Full Review

6/13/2023 12:00:00 AM | Google

★★★★★ amandaszidat

They were disorganized, lacking information and not straightforward. It was not a great overall experience. | Read Full Review

6/13/2023 12:00:00 AM | DealerRater

★★★★★ amandaszidat

They were disorganized, lacking information and not straightforward. It was not a great overall experience. | Read Full Review

6/13/2023 12:00:00 AM | Cars.com

★★★★★ aninda.barat

It was a pleasing end to a 1 year wait for our ID.4. Marc who made our sales process go smooth, explained all the relevant features and has been checking with me on my experience. | Read Full Review

6/12/2023 12:00:00 AM | Cars.com

★★★★★ islington2

Very nice staff and very clean dealership. Easy to get to and store hours are very convenient. | Read Full Review

6/12/2023 12:00:00 AM | Cars.com

★★★★★ jgrim

Colonial VW was professional, responsive, and provided excellent service. I needed a car soon and I was able to do so easily with their help. | Read Full Review

6/12/2023 12:00:00 AM | Cars.com

★★★★★ aninda.barat

It was a pleasing end to a 1 year wait for our ID.4. Marc who made our sales process go smooth, explained all the relevant features and has been checking with me on my experience. | Read Full Review

6/12/2023 12:00:00 AM | DealerRater

★★★★★ islington2

Very nice staff and very clean dealership. Easy to get to and store hours are very convenient. | Read Full Review

6/12/2023 12:00:00 AM | DealerRater

★★★★★ jgrim

Colonial VW was professional, responsive, and provided excellent service. I needed a car soon and I was able to do so easily with their help. | Read Full Review

6/12/2023 12:00:00 AM | DealerRater

★★★★★ Phil Lohnes

At checkin I told the service advisor I had just replaced the air filter myself. In my 40k service they still replaced the filter and charged me for it. | Read Full Review

6/12/2023 12:00:00 AM | Google

★★★★★ Jim Ware

Fabulous service. I got a ride to my office that was timely and efficient and when the car was ready a ride back to the VW dealer. The car was cleaned and all service done. | Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ chris musorofiti

| Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ Mark Ferree

| Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ smaguire1001

Everyone at Colonial VW Westboro is great - helpful, knowledgeable and very responsive. I drive a long distance to come to this dealer even though there is another VW dealer closer to me. | Read Full Review

6/10/2023 12:00:00 AM | DealerRater

★★★★★ smaguire1001

Everyone at Colonial VW Westboro is great - helpful, knowledgeable and very responsive. I drive a long distance to come to this dealer even though there is another VW dealer closer to me. | Read Full Review

6/10/2023 12:00:00 AM | Cars.com

★★★★★ cejtjr

The team was great working for a creative solution that saved me a ton money. The whole team in service is just so friendly and helpful, everything has always been smooth and easy with each visit. | Read Full Review

6/9/2023 12:00:00 AM | Cars.com

★★★★★ PARKERWC

2nd complimentary new car service. No muss, no fuss. Work done in promised time. Very satisfactory service! | Read Full Review

6/9/2023 12:00:00 AM | Cars.com

★★★★★ heidi.braunhill

Figured out the problem with my car and fixed it all while being efficient, friendly, and knowledgable. | Read Full Review

6/9/2023 12:00:00 AM | Cars.com

★★★★★ WHANNA969902

Excellent service. John was awesome. I highly recommend him to other people who are interested | Read Full Review

6/9/2023 12:00:00 AM | Cars.com

★★★★★ PARKERWC

2nd complimentary new car service. No muss, no fuss. Work done in promised time. Very satisfactory service! | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ cejtjr

The team was great working for a creative solution that saved me a ton money. The whole team in service is just so friendly and helpful, everything has always been smooth and easy with each visit. | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ WHANNA969902

Excellent service. John was awesome. I highly recommend him to other people who are interested | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ heidi.braunhill

Figured out the problem with my car and fixed it all while being efficient, friendly, and knowledgable. | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ Tony Leto

Everyone was courteous and professional as well as knowledgeable. The work was done earlier than expected too! | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Bree Johnson

Marc was wonderful! Friendly and fast service. I walked in to inquire and walked out with my new car! | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ e_ream

Did all the work needed, and finished when they said it would ne done. Also, very friendly | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ NFLEM61

Pierre was very helpful and friendly. I would recommend the dealership to a friend and return in the future. | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ melkind026117

Great team here at colonial. Dylan is the best! Very lucky to have him there when we need service. | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ katiebrosnihan

Emile was great. The process was smooth and I appreciate Emile having my car ready on time. | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ katiebrosnihan

Emile was great. The process was smooth and I appreciate Emile having my car ready on time. | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ NFLEM61

Pierre was very helpful and friendly. I would recommend the dealership to a friend and return in the future. | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ e_ream

Did all the work needed, and finished when they said it would ne done. Also, very friendly | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ melkind026117

Great team here at colonial. Dylan is the best! Very lucky to have him there when we need service. | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ Emdelatorre

Fantastic and so helpful!! Pierre was wonderful and Bill in the Service Department is so nice and helpful. | Read Full Review

6/7/2023 12:00:00 AM | Cars.com

★★★★★ apiselli

Brought in my vehicle to have some worked done on it. Was greeted professionally outside of the dealership by a gentleman who worked on my car. I then went inside and met with Bill who was amazingly kind and understanding. He walked me through the repair process all the way through even going above and beyond when I had questions per | Read Full Review

6/7/2023 12:00:00 AM | Cars.com

★★★★★ eraggiani

It is not only the service we got also over the top hospitality I’m going to recommend you to all of my friends and families and definitely I will be back to visit you sometime soon again thank you | Read Full Review

6/7/2023 12:00:00 AM | Cars.com

★★★★★ Emdelatorre

Fantastic and so helpful!! Pierre was wonderful and Bill in the Service Department is so nice and helpful. | Read Full Review

6/7/2023 12:00:00 AM | DealerRater

★★★★★ apiselli

Brought in my vehicle to have some worked done on it. Was greeted professionally outside of the dealership by a gentleman who worked on my car. I then went inside and met with Bill who was amazingly kind and understanding. He walked me through the repair process all the way through even going above and beyond when I had questions per | Read Full Review

6/7/2023 12:00:00 AM | DealerRater

★★★★★ eraggiani

It is not only the service we got also over the top hospitality I’m going to recommend you to all of my friends and families and definitely I will be back to visit you sometime soon again thank you | Read Full Review

6/7/2023 12:00:00 AM | DealerRater

★★★★★ trey.higginsalves796

Mike Pender is the best around, I drove over and hour to make a deal! Worth every mile because how they satisfy customers is surreal! Best prices and great communication wouldn’t buy a car anywhere else! | Read Full Review

6/6/2023 12:00:00 AM | DealerRater

★★★★★ trey.higginsalves796

Mike Pender is the best around, I drove over and hour to make a deal! Worth every mile because how they satisfy customers is surreal! Best prices and great communication wouldn’t buy a car anywhere else! | Read Full Review

6/6/2023 12:00:00 AM | Cars.com

★★★★★ Joseph Previtera

Very friendly staff and very clean! | Read Full Review

6/6/2023 12:00:00 AM | Google

★★★★★ EC

I had.a great and easy car buying experience at Colonial VW. Marc was very easy to work with and he exceeded all expectations | Read Full Review

6/5/2023 12:00:00 AM | Cars.com

★★★★★ EC

I had.a great and easy car buying experience at Colonial VW. Marc was very easy to work with and he exceeded all expectations | Read Full Review

6/5/2023 12:00:00 AM | DealerRater

★★★★★ Elizabeth Clark

| Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Arcady Couzin

| Read Full Review

6/3/2023 12:00:00 AM | Google

★★★★★ Hannah Struever

| Read Full Review

6/3/2023 12:00:00 AM | Google

★★★★★ Johnny Casual

Great service performed in a timely manner | Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ nancymcaswell

Professional service and oversight by staff. Love to bring my car there because the atmosphere is great! The waiting area is excellent as well. | Read Full Review

6/1/2023 12:00:00 AM | DealerRater

★★★★★ nancymcaswell

Professional service and oversight by staff. Love to bring my car there because the atmosphere is great! The waiting area is excellent as well. | Read Full Review

6/1/2023 12:00:00 AM | Cars.com

★★★★★ Scott Dickman

I only talked to the parts department. They were knowledgeable and quick looking up the parts I was looking for. Nice guys they know their job and they were easy to talk to. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Charlie Boyle

Callan was great to work with.. He offered really good options and advice. | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Molly Sullivan

| Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ Leslie LaFollette

| Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ TF97

Excellent service at a good price. Always a good experience at Colonial VW every time I go | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ TF97

Excellent service at a good price. Always a good experience at Colonial VW every time I go | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ Russell Caruso

Marc was a great help during the purchase of my new VW. I would recommend Marc and Brendan and the whole team at Colonial to anyone looking into buying a new VW. | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ JDTSBORO

Great to work with. Ran into a hickup with communication on tires and car had to stay an extra day. | Read Full Review

5/29/2023 12:00:00 AM | DealerRater

★★★★★ JDTSBORO

Great to work with. Ran into a hickup with communication on tires and car had to stay an extra day. | Read Full Review

5/29/2023 12:00:00 AM | Cars.com

★★★★★ david morrison

didn't inspect car for sticker before pick up .. new car we paid for tax, title , registration, stupid "fees" and yet no Sticker Went to local service station for sticker .. nothing silly about failing fundamentals - Not recommending to anyone | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ Eric Youngsuk Choung (Snowind)

It was awesome. They are super professional and very kind. If I need to serve, I shall go there again. | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ Erick G.

Marc was really helpful and honest throughout the entire process. He is great to work with and he'll make sure you get what you are looking for. | Read Full Review

5/28/2023 12:00:00 AM | Cars.com

★★★★★ Erick G.

Marc was really helpful and honest throughout the entire process. He is great to work with and he'll make sure you get what you are looking for. | Read Full Review

5/28/2023 12:00:00 AM | DealerRater

★★★★★ Jackie Tear

Good service, good vehicles. | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ BRYANBESSO

Marc is a true professional he is informative, explains things well, and makes the whole experience pain free. Marc's personality and approach to sales is refreshing. I have purchased 2 cars with his help in as many months and 6 or more from this dealership. I have purchased many, many cars in my 73 years and can think of no better e | Read Full Review

5/27/2023 12:00:00 AM | DealerRater

★★★★★ BRYANBESSO

Marc is a true professional he is informative, explains things well, and makes the whole experience pain free. Marc's personality and approach to sales is refreshing. I have purchased 2 cars with his help in as many months and 6 or more from this dealership. I have purchased many, many cars in my 73 years and can think of no better e | Read Full Review

5/27/2023 12:00:00 AM | Cars.com

★★★★★ cwrice

Service was completed in the estimated time and for what was quoted. Especially liked the fact that Bill pulled the car up for me, without asking and was extremely pleasant doing that. Making it very easy to leave. Car was washed and very clean. Bill earned my respect and appreciation for his interaction with me. | Read Full Review

5/26/2023 12:00:00 AM | Cars.com

★★★★★ cwrice

Service was completed in the estimated time and for what was quoted. Especially liked the fact that Bill pulled the car up for me, without asking and was extremely pleasant doing that. Making it very easy to leave. Car was washed and very clean. Bill earned my respect and appreciation for his interaction with me. | Read Full Review

5/26/2023 12:00:00 AM | DealerRater

★★★★★ Sils

Car sold at MSRP, ready on time, full tank of gas. A positive experience in these days and age | Read Full Review

5/25/2023 12:00:00 AM | DealerRater

★★★★★ Sils

Car sold at MSRP, ready on time, full tank of gas. A positive experience in these days and age | Read Full Review

5/25/2023 12:00:00 AM | Cars.com

★★★★★ JJR987

Bill Fallon gave good, clear, understandable advice concerning the service for my Jetta. He kept me informed concerning the progress of the work and some issues that were found. The car was ready when promised. | Read Full Review

5/24/2023 12:00:00 AM | Cars.com

★★★★★ Pilot14

Colonial Volkswagen always gets me in for my appointment at a very reasonable time. Prices are very fair and work is always completed perfectly. | Read Full Review

5/24/2023 12:00:00 AM | Cars.com

★★★★★ jagmurga

Great service, communication. Got me in and out when they said they would on a very busy day! | Read Full Review

5/24/2023 12:00:00 AM | Cars.com

★★★★★ jagmurga

Great service, communication. Got me in and out when they said they would on a very busy day! | Read Full Review

5/24/2023 12:00:00 AM | DealerRater

★★★★★ Pilot14

Colonial Volkswagen always gets me in for my appointment at a very reasonable time. Prices are very fair and work is always completed perfectly. | Read Full Review

5/24/2023 12:00:00 AM | DealerRater

★★★★★ JJR987

Bill Fallon gave good, clear, understandable advice concerning the service for my Jetta. He kept me informed concerning the progress of the work and some issues that were found. The car was ready when promised. | Read Full Review

5/24/2023 12:00:00 AM | DealerRater

★★★★★ GTIguy97

This is my go to dealer, thankfully they are only 6 miles from home, but even if they were 60 miles away, for a couple, three times a year, I'd make the trip. They always take good care of my VW needs. Thanks team Colonial Westboro!! | Read Full Review

5/23/2023 12:00:00 AM | DealerRater

★★★★★ MoniqueRickenbacker165

Extraordinary!!! I Will Refer Some Of My Associates To This Dealership Very Professional As Well As Polite.. | Read Full Review

5/23/2023 12:00:00 AM | DealerRater

★★★★★ GTIguy97

This is my go to dealer, thankfully they are only 6 miles from home, but even if they were 60 miles away, for a couple, three times a year, I'd make the trip. They always take good care of my VW needs. Thanks team Colonial Westboro!! | Read Full Review

5/23/2023 12:00:00 AM | Cars.com

★★★★★ MoniqueRickenbacker165

Extraordinary!!! I Will Refer Some Of My Associates To This Dealership Very Professional As Well As Polite.. | Read Full Review

5/23/2023 12:00:00 AM | Cars.com

★★★★★ Louis Angelakis

From beginning to finish my experience was wonderful. | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Stanislav Todorov

| Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ dcimorse57

Professional, friendly and knowledgeable! These folks are the best! I would highly recommend them for service for your VW! | Read Full Review

5/22/2023 12:00:00 AM | Cars.com

★★★★★ neal.neslusan

Very focused on service. Timely in their updates. As my issues turned into a multi day affair they loaned me a courtesy car. | Read Full Review

5/22/2023 12:00:00 AM | Cars.com

★★★★★ dcimorse57

Professional, friendly and knowledgeable! These folks are the best! I would highly recommend them for service for your VW! | Read Full Review

5/22/2023 12:00:00 AM | DealerRater

★★★★★ neal.neslusan

Very focused on service. Timely in their updates. As my issues turned into a multi day affair they loaned me a courtesy car. | Read Full Review

5/22/2023 12:00:00 AM | DealerRater

★★★★★ jayarri0929

Really great people!! They really work with you to get the car you want I recommend them to anyone | Read Full Review

5/21/2023 12:00:00 AM | DealerRater

★★★★★ jayarri0929

Really great people!! They really work with you to get the car you want I recommend them to anyone | Read Full Review

5/21/2023 12:00:00 AM | Cars.com

★★★★★ Navin Thakur Vaswani

| Read Full Review

5/21/2023 12:00:00 AM | Google

★★★★★ LYNBRITT

Fabio, our salesperson, was the best! Attentive, funny, and boy does he know his facts! Best sales experience ever! This dealership is the bomb!! | Read Full Review

5/20/2023 12:00:00 AM | Cars.com

★★★★★ LYNBRITT

Fabio, our salesperson, was the best! Attentive, funny, and boy does he know his facts! Best sales experience ever! This dealership is the bomb!! | Read Full Review

5/20/2023 12:00:00 AM | DealerRater

★★★★★ tvel

Had a great experience at this dealership! Would definitely recommend it to friends and family | Read Full Review

5/19/2023 12:00:00 AM | DealerRater

★★★★★ tvel

Had a great experience at this dealership! Would definitely recommend it to friends and family | Read Full Review

5/19/2023 12:00:00 AM | Cars.com

★★★★★ JPARA.DISE

From our first phone call to when we drove off the lot in our new Golf, everyone was very friendly and knowledgeable. Highly recommend! | Read Full Review

5/18/2023 12:00:00 AM | Cars.com

★★★★★ Sils

Marc keeps his word on the car deal: no price above MSRP, car ready when promised, available at all times for questions and suggestions! | Read Full Review

5/18/2023 12:00:00 AM | Cars.com

★★★★★ Sils

Marc keeps his word on the car deal: no price above MSRP, car ready when promised, available at all times for questions and suggestions! | Read Full Review

5/18/2023 12:00:00 AM | DealerRater

★★★★★ JPARA.DISE

From our first phone call to when we drove off the lot in our new Golf, everyone was very friendly and knowledgeable. Highly recommend! | Read Full Review

5/18/2023 12:00:00 AM | DealerRater

★★★★★ Marcelo Souza

| Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ Lucido Solar

Every time, without exception, every service appt. on both my wife's Atlas and my Passat is a solid 10 out of 10. As a former GM in the auto industry, hands down there is no better place to service your VW in the state of MA! - Jim Lucido (Lucido Solar) | Read Full Review

5/17/2023 12:00:00 AM | Google

★★★★★ nataliepettifor4

Emile Salam was the best to work with, highly recommend and thank you! I will send my friend and family here! | Read Full Review

5/17/2023 12:00:00 AM | DealerRater

★★★★★ nataliepettifor4

Emile Salam was the best to work with, highly recommend and thank you! I will send my friend and family here! | Read Full Review

5/17/2023 12:00:00 AM | Cars.com

★★★★★ Marc Brunelle

| Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Adam Kareem

| Read Full Review

5/14/2023 12:00:00 AM | Google

★★★★★ RichB

Outstanding sales and service. The Dealership really puts forth great effort to get things done in a timely manner. Great Service Department. | Read Full Review

5/12/2023 12:00:00 AM | Cars.com

★★★★★ RichB

Outstanding sales and service. The Dealership really puts forth great effort to get things done in a timely manner. Great Service Department. | Read Full Review

5/12/2023 12:00:00 AM | DealerRater

★★★★★ james.robert.cain

Great service done quickly and ahead of schedule. I will definitely use them in the future. | Read Full Review

5/11/2023 12:00:00 AM | DealerRater

★★★★★ james.robert.cain

Great service done quickly and ahead of schedule. I will definitely use them in the future. | Read Full Review

5/11/2023 12:00:00 AM | Cars.com

★★★★★ Jon Marshall

We recently turned in our leased Tiguan and picked up a 2023 model. Great experience with the staff from beginning to end. We are repeat customers due to great service and professionalism of the staff. | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ Sheen

Dylan Begin was very helpful, my rating is based on first person with whom I spoke at the dealership. Id.4 recall- was told it would take 12 hrs. I asked if I should plan on multiple days w/o the car and if so is a loader available. Was told they get them done in one day and unfortunately no loaner. Dropped our car Sunday night and f | Read Full Review

5/11/2023 12:00:00 AM | Cars.com

★★★★★ Sheen

Dylan Begin was very helpful, my rating is based on first person with whom I spoke at the dealership. Id.4 recall- was told it would take 12 hrs. I asked if I should plan on multiple days w/o the car and if so is a loader available. Was told they get them done in one day and unfortunately no loaner. Dropped our car Sunday night and f | Read Full Review

5/11/2023 12:00:00 AM | DealerRater

★★★★★ Mark Haddad

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5/10/2023 12:00:00 AM | Google

★★★★★ Rui Liu

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5/8/2023 12:00:00 AM | Google

★★★★★ aiannazzi

Absolutely great service. I drive in from RI to have my car serviced. Well worth it! Service reps are great at explaining things and Idont have to return. To get redos. Done correctly the first time. | Read Full Review

5/8/2023 12:00:00 AM | DealerRater

★★★★★ aiannazzi

Absolutely great service. I drive in from RI to have my car serviced. Well worth it! Service reps are great at explaining things and Idont have to return. To get redos. Done correctly the first time. | Read Full Review

5/8/2023 12:00:00 AM | Cars.com

★★★★★ Rathna Jetti

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5/7/2023 12:00:00 AM | Google

★★★★★ Amy Schwartzberg

Fabio and the rest of the members of Colonial VW - Westborough we very helpful and made this purchase painless. Fabio listened to my preferences about the car I wanted and didn't push an more expensive vehicle on me. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Mike Gannon

Excellent support from Salesman Pierre and GM Ray. They were helpful, got me the information I needed and helped with the overall experience. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Cleyson Dias

I was very well attended. The service was in a timely manner, letting me know of the proceeding. I recommend it to all users of the Volkswagen brand. | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ Suzanne Maguire

The entire service team in westboro is excellent! | Read Full Review

5/5/2023 12:00:00 AM | Google

★★★★★ smaguire1001

I am always happy with my service at colonial VW of westboro / the entire team is great | Read Full Review

5/5/2023 12:00:00 AM | Cars.com

★★★★★ smaguire1001

I am always happy with my service at colonial VW of westboro / the entire team is great | Read Full Review

5/5/2023 12:00:00 AM | DealerRater

★★★★★ VJWESI

Service was timely and easy! Dylan Begin had great customer service! I would definitely recommend this service department! | Read Full Review

5/4/2023 12:00:00 AM | DealerRater

★★★★★ VJWESI

Service was timely and easy! Dylan Begin had great customer service! I would definitely recommend this service department! | Read Full Review

5/4/2023 12:00:00 AM | Cars.com

★★★★★ enogueira6

Always such great and timely service by all. Can not recommend this dealership enough to everyone! | Read Full Review

5/3/2023 12:00:00 AM | Cars.com

★★★★★ Val1234

Xx xx xx xx xx xxx xxx xx xx xx xx xx xx xx xx | Read Full Review

5/3/2023 12:00:00 AM | Cars.com

★★★★★ Val1234

Xx xx xx xx xx xxx xxx xx xx xx xx xx xx xx xx | Read Full Review

5/3/2023 12:00:00 AM | DealerRater

★★★★★ enogueira6

Always such great and timely service by all. Can not recommend this dealership enough to everyone! | Read Full Review

5/3/2023 12:00:00 AM | DealerRater

★★★★★ Abdelkrim Saihi

Every one is friendly, professional, and service was efficient, installed new engine my passat, very satisfied with the overall. Highly recommend. Thank you | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ Sarah Bevis

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5/2/2023 12:00:00 AM | Google

★★★★★ Dylan Begin

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5/2/2023 12:00:00 AM | Google

★★★★★ LINDSEY.BONAVITA

Service advisor Jon was so helpful and went through everything that was being done with my vehicle. | Read Full Review

5/2/2023 12:00:00 AM | DealerRater

★★★★★ LINDSEY.BONAVITA

Service advisor Jon was so helpful and went through everything that was being done with my vehicle. | Read Full Review

5/2/2023 12:00:00 AM | Cars.com

★★★★★ thomas lehman ii

Overall not impressed. This was my second time buying from there and totally did not enjoy the experience. No feelings of appreciation for returning. Other VW establishments had parts to their similar car to the one we purchased, and ours did not. Our salesperson felt like talking about themselves was what we wanted to listen to | Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ PATWOODS508

Staff were prompt, very cordial and accommodating. Reviewed the scheduled maintenance service with me.Dealership was set up so I was able to work while waiting for my car. | Read Full Review

5/1/2023 12:00:00 AM | Cars.com

★★★★★ PATWOODS508

Staff were prompt, very cordial and accommodating. Reviewed the scheduled maintenance service with me.Dealership was set up so I was able to work while waiting for my car. | Read Full Review

5/1/2023 12:00:00 AM | DealerRater

★★★★★ Alex Pedersolli

Bill Fallon and Bill McGrath at Colonial Volkswagen of Westborough are awesome.I feel like they know what they are doing and I feel safe leaving my car there for service. They are very helpful and answered all my questions. Definitely going back and strongly recommend Colonial Volks. Thank you! . | Read Full Review

4/30/2023 12:00:00 AM | DealerRater

★★★★★ Alex Pedersolli

Bill Fallon and Bill McGrath at Colonial Volkswagen of Westborough are awesome.I feel like they know what they are doing and I feel safe leaving my car there for service. They are very helpful and answered all my questions. Definitely going back and strongly recommend Colonial Volks. Thank you! . | Read Full Review

4/30/2023 12:00:00 AM | Cars.com

★★★★★ Leandro Estrada

Overall customer service is outstanding. I am happy with the human resources. However, there were glitches with the software update needed to keep my family vehicle safe. There were 2 updates to do and only 1 was available. The one available could not be installed due to technical issues. The technical issues, plus the fact that ther | Read Full Review

4/30/2023 12:00:00 AM | Google

★★★★★ xxxx you I didn’t make an account

This is xxxxxxxxx. I didn’t make an account or can I delete it xxx is this | Read Full Review

4/29/2023 12:00:00 AM | Cars.com

★★★★★ xxxx you I didn’t make an account

This is xxxxxxxxx. I didn’t make an account or can I delete it xxx is this | Read Full Review

4/29/2023 12:00:00 AM | DealerRater

★★★★★ Cyril C.

I had an amazing experience buying my car from this dealership. Warm and friendly atmosphere. Sales rep Fabio Machado went above and beyond throughout the entire process and made sure I got what I wanted. Highly recommend this dealership and Fabio. | Read Full Review

4/28/2023 12:00:00 AM | Google

★★★★★ Chuck Julian

Service is thorough and courteous! | Read Full Review

4/28/2023 12:00:00 AM | Google

★★★★★ Jenney Kemblowski

Great customer service!! | Read Full Review

4/27/2023 12:00:00 AM | Google

★★★★★ snl3700

Pierre is great, this is my second car I’ve gotten from him and he is very professional and easy to work with. Colonial Volkswagen is great at working with customers and helping you find what you are looking for. | Read Full Review

4/27/2023 12:00:00 AM | DealerRater

★★★★★ David Barron

The people at VW Westborough were fantastic - very organized, very helpful and great to talk to. Their only issue is that they have to deal with the problems that VW has with bad information given to the customers, so unfortunately for the service people, they are the face of VW, and they have to deal with the customers that get that | Read Full Review

4/27/2023 12:00:00 AM | DealerRater

★★★★★ snl3700

Pierre is great, this is my second car I’ve gotten from him and he is very professional and easy to work with. Colonial Volkswagen is great at working with customers and helping you find what you are looking for. | Read Full Review

4/27/2023 12:00:00 AM | Cars.com

★★★★★ David Barron

The people at VW Westborough were fantastic - very organized, very helpful and great to talk to. Their only issue is that they have to deal with the problems that VW has with bad information given to the customers, so unfortunately for the service people, they are the face of VW, and they have to deal with the customers that get that | Read Full Review

4/27/2023 12:00:00 AM | Cars.com

★★★★★ matt430

Dylan, Jon and Billy always get my GTI repaired quickly! The techs always get it right. The only place I service my VW! | Read Full Review

4/26/2023 12:00:00 AM | Cars.com

★★★★★ matt430

Dylan, Jon and Billy always get my GTI repaired quickly! The techs always get it right. The only place I service my VW! | Read Full Review

4/26/2023 12:00:00 AM | DealerRater

★★★★★ Sargis Karapetyan

Service was quick, professional friendly. | Read Full Review

4/26/2023 12:00:00 AM | Google

★★★★★ Marco De Cecco

An awesome experience. Every little detail was accounted for and I felt in very good hands from start to finish | Read Full Review

4/26/2023 12:00:00 AM | Google

★★★★★ Valerie Bavosi

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4/26/2023 12:00:00 AM | Google

★★★★★ Michael Collins

I always get great service and a great customer experience when I get service done. | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ Meghan Mahoney

Had my car in for service and had a great experience with understanding and helpful management, I would drive a distance for their service over other WV near me. | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ MAM375

Dealership and manager that wants to help the customer, excellent customer service, would highly recommend. | Read Full Review

4/25/2023 12:00:00 AM | DealerRater

★★★★★ MAM375

Dealership and manager that wants to help the customer, excellent customer service, would highly recommend. | Read Full Review

4/25/2023 12:00:00 AM | Cars.com

★★★★★ Sami Chogle

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4/24/2023 12:00:00 AM | Google

★★★★★ Elizabeth Conley

I arrived early, coming from a busy overnight shift. The facility was able to take me as soon as I arrived. My plan was to nap in a chair during the service. Staff was considerate of this and kindly woke me up when the work was completed. I appreciated that very much. | Read Full Review

4/24/2023 12:00:00 AM | Google

★★★★★ Scott Melton

Amazing amount of care and concern for the needs of their customers. | Read Full Review

4/23/2023 12:00:00 AM | Google

★★★★★ Elijah Piesche

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4/22/2023 12:00:00 AM | Google

★★★★★ Kevin Dunn

The service department has always been very reliable and accomodating, and reasonably priced | Read Full Review

4/21/2023 12:00:00 AM | Google

★★★★★ dsmg2us

Everything was perfect , from the staff to the sales process. I really enjoyed having business with Colonial VW dealership. | Read Full Review

4/21/2023 12:00:00 AM | Cars.com

★★★★★ dsmg2us

Everything was perfect , from the staff to the sales process. I really enjoyed having business with Colonial VW dealership. | Read Full Review

4/21/2023 12:00:00 AM | DealerRater

★★★★★ BLESSEDINTHESON

Thank you for servicing my Passat. The timing was a bit long for an oil change. | Read Full Review

4/21/2023 12:00:00 AM | Cars.com

★★★★★ BLESSEDINTHESON

Thank you for servicing my Passat. The timing was a bit long for an oil change. | Read Full Review

4/21/2023 12:00:00 AM | DealerRater

★★★★★ DEBORAH.BLICHARZ

The Service Department experience is always very good. It is what keeps me a Colonial customer. | Read Full Review

4/20/2023 12:00:00 AM | DealerRater

★★★★★ anned921c

I was treated with efficiency and good humor. The work was complete in the time predicted and the company provided a very comfortable waiting area with a great coffee machine. Thanks. | Read Full Review

4/20/2023 12:00:00 AM | DealerRater

★★★★★ DEBORAH.BLICHARZ

The Service Department experience is always very good. It is what keeps me a Colonial customer. | Read Full Review

4/20/2023 12:00:00 AM | Cars.com

★★★★★ anned921c

I was treated with efficiency and good humor. The work was complete in the time predicted and the company provided a very comfortable waiting area with a great coffee machine. Thanks. | Read Full Review

4/20/2023 12:00:00 AM | Cars.com

★★★★★ ASHLEY.LABARRE

Dylan is amazing and always so informative! Never have had an issue! They all make it so simple and easy! | Read Full Review

4/19/2023 12:00:00 AM | Cars.com

★★★★★ cabbes26

Excellent service, good follow up, always felt supported and advised during the transaction. Will recommend to friends. | Read Full Review

4/19/2023 12:00:00 AM | Cars.com

★★★★★ ASHLEY.LABARRE

Dylan is amazing and always so informative! Never have had an issue! They all make it so simple and easy! | Read Full Review

4/19/2023 12:00:00 AM | DealerRater

★★★★★ cabbes26

Excellent service, good follow up, always felt supported and advised during the transaction. Will recommend to friends. | Read Full Review

4/19/2023 12:00:00 AM | DealerRater

★★★★★ peter mclaughlin

Fast friendly efficient prepared for the repair | Read Full Review

4/19/2023 12:00:00 AM | Google

★★★★★ rkim521

As always, the customer service at Colonial VW is fantastic. The service team and the mechanics are amazing! | Read Full Review

4/18/2023 12:00:00 AM | DealerRater

★★★★★ weslaw

I brought my beetle R-line in for its 50,000 mile service. It was all done well on time and out a fair price. | Read Full Review

4/18/2023 12:00:00 AM | DealerRater

★★★★★ rkim521

As always, the customer service at Colonial VW is fantastic. The service team and the mechanics are amazing! | Read Full Review

4/18/2023 12:00:00 AM | Cars.com

★★★★★ weslaw

I brought my beetle R-line in for its 50,000 mile service. It was all done well on time and out a fair price. | Read Full Review

4/18/2023 12:00:00 AM | Cars.com

★★★★★ Colleen Finnerty

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4/16/2023 12:00:00 AM | Google

★★★★★ robert deregis

Colonial in Westboro has always done right by me. I have always been treated most fairly and I feel the service department is totally honest with me all the time. | Read Full Review

4/16/2023 12:00:00 AM | Google

★★★★★ Gary Arthur

Mario was efficient and transparent. We found the right vehicle for me and went through the process without any drama and or hiccups. | Read Full Review

4/16/2023 12:00:00 AM | Google

★★★★★ Lauren Barry

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4/15/2023 12:00:00 AM | Google

★★★★★ Ross Hahn

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4/15/2023 12:00:00 AM | Google

★★★★★ Stephen Apeagyei

Constant and timely communication with client. Cordial reception. | Read Full Review

4/14/2023 12:00:00 AM | Google

★★★★★ eileen omalley

A very positive experience | Read Full Review

4/14/2023 12:00:00 AM | Google

★★★★★ PEGGY_WYSOCKI

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (2004), it took a few days to get the parts, but Bill kept me informed at all stages so I knew what to expect. Thank you as always for the | Read Full Review

4/14/2023 12:00:00 AM | DealerRater

★★★★★ PEGGY_WYSOCKI

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (2004), it took a few days to get the parts, but Bill kept me informed at all stages so I knew what to expect. Thank you as always for the | Read Full Review

4/14/2023 12:00:00 AM | DealerRater

★★★★★ larissaW

Cal, the sales rep was excellent, helpful and knowledgeable. Ray the GM went above and beyond. Everyone I met with was fantastic. | Read Full Review

4/14/2023 12:00:00 AM | DealerRater

★★★★★ PEGGY_WYSOCKI

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (2004), it took a few days to get the parts, but Bill kept me informed at all stages so I knew what to expect. Thank you as always for the | Read Full Review

4/14/2023 12:00:00 AM | Cars.com

★★★★★ PEGGY_WYSOCKI

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (2004), it took a few days to get the parts, but Bill kept me informed at all stages so I knew what to expect. Thank you as always for the | Read Full Review

4/14/2023 12:00:00 AM | Cars.com

★★★★★ larissaW

Cal, the sales rep was excellent, helpful and knowledgeable. Ray the GM went above and beyond. Everyone I met with was fantastic. | Read Full Review

4/14/2023 12:00:00 AM | Cars.com

★★★★★ JMINI

Had a great experience when purchasing a new 2023 VW GTI from Colonial VW. Fabio was excellent, it was very low stress and he got me the perfect car. I bought my last GTI from Colonial VW of Westborough, and it now has 211,000 miles on it, thanks to the outstanding service department at Colonial VW. | Read Full Review

4/13/2023 12:00:00 AM | Cars.com

★★★★★ NARRISMA

Excellent customer service, quick response to questions and good explanation of the car's operating system. Would recommend this car and dealership. | Read Full Review

4/13/2023 12:00:00 AM | Cars.com

★★★★★ alexsilva1517

great, I was very well attended, your Emilie great person. thank you very much for all the service | Read Full Review

4/13/2023 12:00:00 AM | Cars.com

★★★★★ alexsilva1517

great, I was very well attended, your Emilie great person. thank you very much for all the service | Read Full Review

4/13/2023 12:00:00 AM | DealerRater

★★★★★ JMINI

Had a great experience when purchasing a new 2023 VW GTI from Colonial VW. Fabio was excellent, it was very low stress and he got me the perfect car. I bought my last GTI from Colonial VW of Westborough, and it now has 211,000 miles on it, thanks to the outstanding service department at Colonial VW. | Read Full Review

4/13/2023 12:00:00 AM | DealerRater

★★★★★ NARRISMA

Excellent customer service, quick response to questions and good explanation of the car's operating system. Would recommend this car and dealership. | Read Full Review

4/13/2023 12:00:00 AM | DealerRater

★★★★★ vschwede

Jon Lacey and his team fixed up our car wonderfully! He always helps to figure out the issues and discuss the options. We also don't live close and they helped up with after hours drop off and pick up to assure we could get the car without additional travel issues hindering us. Thank you! | Read Full Review

4/12/2023 12:00:00 AM | DealerRater

★★★★★ meliss2481

It was a pleasant non stressful experience leasing my new vehicle with Colonial Volkswagen. Marc was a great salesman. | Read Full Review

4/12/2023 12:00:00 AM | DealerRater

★★★★★ vschwede

Jon Lacey and his team fixed up our car wonderfully! He always helps to figure out the issues and discuss the options. We also don't live close and they helped up with after hours drop off and pick up to assure we could get the car without additional travel issues hindering us. Thank you! | Read Full Review

4/12/2023 12:00:00 AM | Cars.com

★★★★★ meliss2481

It was a pleasant non stressful experience leasing my new vehicle with Colonial Volkswagen. Marc was a great salesman. | Read Full Review

4/12/2023 12:00:00 AM | Cars.com

★★★★★ rachelriedle21

Everyone is super friendly and very helpful. They were able to get me the Tiguan I wanted and helped me stay within my payment range. | Read Full Review

4/11/2023 12:00:00 AM | Cars.com

★★★★★ Karim

Great service, sales team rocks ?? above and beyond to make it happen, very pleasant experience smooth transition to own my passat. Highly recommended. | Read Full Review

4/11/2023 12:00:00 AM | Cars.com

★★★★★ rachelriedle21

Everyone is super friendly and very helpful. They were able to get me the Tiguan I wanted and helped me stay within my payment range. | Read Full Review

4/11/2023 12:00:00 AM | DealerRater

★★★★★ Karim

Great service, sales team rocks ?? above and beyond to make it happen, very pleasant experience smooth transition to own my passat. Highly recommended. | Read Full Review

4/11/2023 12:00:00 AM | DealerRater

★★★★★ Stephen Martinez

What you are doing right: Having proper processes in place to care for visiting customers, having a great waiting area, and having options to help customers get back home after dropping their vehicles off. Jon was world-class in his service and I am planning to return here again. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ John Walsh

Great service. easy to schedule, promptly completed | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ Michael Collins

Excellent service as always. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ david fleming

Prompt service done by competent personnel. | Read Full Review

4/10/2023 12:00:00 AM | Google

★★★★★ John Costello

Service was thorough and professional. I was even escorted to my car when the service was complete! | Read Full Review

4/10/2023 12:00:00 AM | Google

★★★★★ troyotter

Very good first experience at a dealer for me. Dylan was extremely helpful in explaining costs and getting warranty coverage, the tech took the time to walk me through the issues I had been seeing and explain to me what the possible sounds could be, and the service was reasonably quick. I will definitely be coming back here for any f | Read Full Review

4/10/2023 12:00:00 AM | DealerRater

★★★★★ troyotter

Very good first experience at a dealer for me. Dylan was extremely helpful in explaining costs and getting warranty coverage, the tech took the time to walk me through the issues I had been seeing and explain to me what the possible sounds could be, and the service was reasonably quick. I will definitely be coming back here for any f | Read Full Review

4/10/2023 12:00:00 AM | Cars.com

★★★★★ Julianne Cardin

| Read Full Review

4/9/2023 12:00:00 AM | Google

★★★★★ Narciso Barajas

| Read Full Review

4/9/2023 12:00:00 AM | Google

★★★★★ Bob Herlihy

| Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ Wendy Smolinsky

Excellent service, very friendly staff, and the complimentary car wash was so unexpected. | Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ RYANKE

Very Nice and comforting enviorment with great employee service. Would reccomend to anyone in the Westborough area. | Read Full Review

4/8/2023 12:00:00 AM | DealerRater

★★★★★ RYANKE

Very Nice and comforting enviorment with great employee service. Would reccomend to anyone in the Westborough area. | Read Full Review

4/8/2023 12:00:00 AM | Cars.com

★★★★★ Sean Duffy

Every time I car shop, I try to give this dealership a chance but every single time they are extremely insulting and not willing to negotiate at all. Their prices are always well above industry standard for their cars and what they offer for trades is laughable. I get the line "we price to sell and you won't get a better deal" yet 10 | Read Full Review

4/8/2023 12:00:00 AM | Google

★★★★★ Karna Shah

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4/7/2023 12:00:00 AM | Google

★★★★★ bige.74

Always Great Service and Turnaround Time when I drop my vehicles off for Scheduled or Unexpected Maintenance | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ bige.74

Always Great Service and Turnaround Time when I drop my vehicles off for Scheduled or Unexpected Maintenance | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ rajkommineni678

Professional, clean and comfortable waiting room, timely service provided knowledgeable staff and technicians, good coffee. | Read Full Review

4/6/2023 12:00:00 AM | Cars.com

★★★★★ rajkommineni678

Professional, clean and comfortable waiting room, timely service provided knowledgeable staff and technicians, good coffee. | Read Full Review

4/6/2023 12:00:00 AM | DealerRater

★★★★★ neal.neslusan

Service was done quickly and they kept me up to date on the progress of the work. | Read Full Review

4/5/2023 12:00:00 AM | DealerRater

★★★★★ tboucher2

Billy mcgrath was great and very helpful through this whole process he kept me well informed and up to date on all aspects of the repair | Read Full Review

4/5/2023 12:00:00 AM | DealerRater

★★★★★ BRISSON.REALTYANDCOMPANY

Best customer service I’ve ever received at any dealership. The were honest and provided the upmost stand up service. Highly recommend | Read Full Review

4/5/2023 12:00:00 AM | DealerRater

★★★★★ SUSANCHRISTEDES

Excellent service, clean dealership. Sales aren’t pushy. Have had service done without any problems. | Read Full Review

4/5/2023 12:00:00 AM | DealerRater

★★★★★ Aglika1221

Everything was done in a timely manner, very courteous and knowledgeable people. Highly recommend using this location to service your vehicle. | Read Full Review

4/5/2023 12:00:00 AM | DealerRater

★★★★★ Charlie Boyle

Callan was great to work with.. | Read Full Review

4/5/2023 12:00:00 AM | Google

★★★★★ tboucher2

Billy mcgrath was great and very helpful through this whole process he kept me well informed and up to date on all aspects of the repair | Read Full Review

4/5/2023 12:00:00 AM | Cars.com

★★★★★ BRISSON.REALTYANDCOMPANY

Best customer service I’ve ever received at any dealership. The were honest and provided the upmost stand up service. Highly recommend | Read Full Review

4/5/2023 12:00:00 AM | Cars.com

★★★★★ Aglika1221

Everything was done in a timely manner, very courteous and knowledgeable people. Highly recommend using this location to service your vehicle. | Read Full Review

4/5/2023 12:00:00 AM | Cars.com

★★★★★ SUSANCHRISTEDES

Excellent service, clean dealership. Sales aren’t pushy. Have had service done without any problems. | Read Full Review

4/5/2023 12:00:00 AM | Cars.com

★★★★★ neal.neslusan

Service was done quickly and they kept me up to date on the progress of the work. | Read Full Review

4/5/2023 12:00:00 AM | Cars.com

★★★★★ Nathaniel Finan

Had a lukewarm experience with Emile on our first trip in, even though we knew what we were interested in (the id.4). Emile was unable to answer any questions about the vehicle or the EV tax credits / rebate situation. Beyond that we worked with Gina who was AMAZING at answering our questions, talking through options, finding the ri | Read Full Review

4/5/2023 12:00:00 AM | Google

★★★★★ cindymae624

Best car buying experience I ever had all staff was outstanding all were very professional and helpful | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ cindymae624

Best car buying experience I ever had all staff was outstanding all were very professional and helpful | Read Full Review

4/4/2023 12:00:00 AM | Cars.com

★★★★★ michael.xarras

Service department is excellent, with clear communication throughout the process. Provided me with both short and long-term considerations without pressuring a decision in any particular direction. | Read Full Review

4/3/2023 12:00:00 AM | Cars.com

★★★★★ LOUSACS24

Service is excellent at Colonial. They offer drop off the night before with Key drop and they also offer car service if you would prefer that also. | Read Full Review

4/3/2023 12:00:00 AM | Cars.com

★★★★★ cat4wilde

Thoroughly enjoyed the buying experience - reasonable, pleasant, responsive, informational, helpful, completeness, and prompt. And love the car! | Read Full Review

4/3/2023 12:00:00 AM | Cars.com

★★★★★ cat4wilde

Thoroughly enjoyed the buying experience - reasonable, pleasant, responsive, informational, helpful, completeness, and prompt. And love the car! | Read Full Review

4/3/2023 12:00:00 AM | DealerRater

★★★★★ michael.xarras

Service department is excellent, with clear communication throughout the process. Provided me with both short and long-term considerations without pressuring a decision in any particular direction. | Read Full Review

4/3/2023 12:00:00 AM | DealerRater

★★★★★ LOUSACS24

Service is excellent at Colonial. They offer drop off the night before with Key drop and they also offer car service if you would prefer that also. | Read Full Review

4/3/2023 12:00:00 AM | DealerRater

★★★★★ PNAVARRO84

I have been Colonial VW customer for many years and the service is always great. | Read Full Review

4/1/2023 12:00:00 AM | DealerRater

★★★★★ PNAVARRO84

I have been Colonial VW customer for many years and the service is always great. | Read Full Review

4/1/2023 12:00:00 AM | Cars.com

★★★★★ boba electric

The atmosphere at the dealership allows for a relaxing place to discuss buying a car. everyone says hi and you can make your own cup of expresso if you like. The online people are extremely helpful. Thats who I started to buy an ID.4 with one year earlier. | Read Full Review

3/31/2023 12:00:00 AM | Cars.com

★★★★★ jimcbodor

Very helpful and got me back on the road quickly. Thanks for sorting out my ECP light issue. | Read Full Review

3/31/2023 12:00:00 AM | Cars.com

★★★★★ boba electric

The atmosphere at the dealership allows for a relaxing place to discuss buying a car. everyone says hi and you can make your own cup of expresso if you like. The online people are extremely helpful. Thats who I started to buy an ID.4 with one year earlier. | Read Full Review

3/31/2023 12:00:00 AM | DealerRater

★★★★★ jimcbodor

Very helpful and got me back on the road quickly. Thanks for sorting out my ECP light issue. | Read Full Review

3/31/2023 12:00:00 AM | DealerRater

★★★★★ Christian Claudio

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3/31/2023 12:00:00 AM | Google

★★★★★ Kathleen Parenteau

Friendly, knowledgeable, great customer service | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Moon Chaewon

Thank for great service and experience! | Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ csmarcy5820

Drop-off was easy, no waiting and Dylan took time to answer my many questions. | Read Full Review

3/30/2023 12:00:00 AM | DealerRater

★★★★★ csmarcy5820

Drop-off was easy, no waiting and Dylan took time to answer my many questions. | Read Full Review

3/30/2023 12:00:00 AM | Cars.com

★★★★★ ryansloss1

Service was excellent. Really appreciate the quick turnarounds, communication and customer experience. Very pleased with the service. | Read Full Review

3/29/2023 12:00:00 AM | Cars.com

★★★★★ AK

I could highly recommend Cal, great experience buying new electric vehicle, very helpful, super easy process and transaction. | Read Full Review

3/29/2023 12:00:00 AM | Cars.com

★★★★★ AK

I could highly recommend Cal, great experience buying new electric vehicle, very helpful, super easy process and transaction. | Read Full Review

3/29/2023 12:00:00 AM | DealerRater

★★★★★ ryansloss1

Service was excellent. Really appreciate the quick turnarounds, communication and customer experience. Very pleased with the service. | Read Full Review

3/29/2023 12:00:00 AM | DealerRater

★★★★★ Rosetta Mojahed-Dacey

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3/29/2023 12:00:00 AM | Google

★★★★★ Cindy Jacobson

Always do their best to help you to understand what's needed for service and why. It's always too expensive, but they did their best to find discounts that could be applied. Always pleasant and knowledgeable. | Read Full Review

3/29/2023 12:00:00 AM | Google

★★★★★ dpupecki

As a returning customer purchasing for my son it would have been nice If the car came with a second key fob shouldn’t have to ask for that. My only minor complaint having paid asking price and avoiding the bickering process | Read Full Review

3/29/2023 12:00:00 AM | DealerRater

★★★★★ dpupecki

As a returning customer purchasing for my son it would have been nice If the car came with a second key fob shouldn’t have to ask for that. My only minor complaint having paid asking price and avoiding the bickering process | Read Full Review

3/29/2023 12:00:00 AM | Cars.com

★★★★★ mdsecules

Marc, our sales rep, was very open and honest during our time dealing with him in the dealership. After the deal was signed and we took ownership of the car, Marc worked out a solution to a small problem we found by sending us a new replacement part, free of charge. | Read Full Review

3/28/2023 12:00:00 AM | Cars.com

★★★★★ bsylvester3

Ramon was super helpful and friendly. Great place to buy a car, I would recommend it to anyone considering! | Read Full Review

3/28/2023 12:00:00 AM | Cars.com

★★★★★ Elizabeth

Friendly, helpful, straightforward people! Very welcoming and eager to help you find what YOU want … Thank you Fabio … you were right! I had three cars in mind and you narrowed it down to one, and it’s pretty perfect! Thanks Cal for making the contract “stuff” painless ??. I highly recommend Colonial Volkswagen! | Read Full Review

3/28/2023 12:00:00 AM | Cars.com

★★★★★ mfawley

The service was completed thoroughly and on time. I was informed of all concerns in a timely manner. | Read Full Review

3/28/2023 12:00:00 AM | Cars.com

★★★★★ bsylvester3

Ramon was super helpful and friendly. Great place to buy a car, I would recommend it to anyone considering! | Read Full Review

3/28/2023 12:00:00 AM | DealerRater

★★★★★ mfawley

The service was completed thoroughly and on time. I was informed of all concerns in a timely manner. | Read Full Review

3/28/2023 12:00:00 AM | DealerRater

★★★★★ mdsecules

Marc, our sales rep, was very open and honest during our time dealing with him in the dealership. After the deal was signed and we took ownership of the car, Marc worked out a solution to a small problem we found by sending us a new replacement part, free of charge. | Read Full Review

3/28/2023 12:00:00 AM | DealerRater

★★★★★ Elizabeth

Friendly, helpful, straightforward people! Very welcoming and eager to help you find what YOU want … Thank you Fabio … you were right! I had three cars in mind and you narrowed it down to one, and it’s pretty perfect! Thanks Cal for making the contract “stuff” painless ??. I highly recommend Colonial Volkswagen! | Read Full Review

3/28/2023 12:00:00 AM | DealerRater

★★★★★ Dana Ceva

I had been searching for a used VW alltrack for a few months and was patiently waiting for one to be listed within my price range with the miles and condition I was looking for. Finally, Colonial Volkswagen of Westborough dropped the price of one of their listings enough to fall into my price range. I made a phone call for a test dri | Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Jim Immerman

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3/26/2023 12:00:00 AM | Google

★★★★★ Tastylime133 L

Ramon was great to work with! Highly recommend | Read Full Review

3/26/2023 12:00:00 AM | Google

★★★★★ Hector Cruz

| Read Full Review

3/26/2023 12:00:00 AM | Google

★★★★★ rafaelbezr

Professional, friendly and responsive. My car was at the for major repair for an extended period of time and Dylan and Bill kept me informed and were always helpful. | Read Full Review

3/25/2023 12:00:00 AM | DealerRater

★★★★★ kdevers1980

Excellent customer Service! Very pleased and happy with the service, definitely 100% would recommend to family and friends! | Read Full Review

3/25/2023 12:00:00 AM | DealerRater

★★★★★ rafaelbezr

Professional, friendly and responsive. My car was at the for major repair for an extended period of time and Dylan and Bill kept me informed and were always helpful. | Read Full Review

3/25/2023 12:00:00 AM | Cars.com

★★★★★ kdevers1980

Excellent customer Service! Very pleased and happy with the service, definitely 100% would recommend to family and friends! | Read Full Review

3/25/2023 12:00:00 AM | Cars.com

★★★★★ joe

Great Volkswagen dealership great vehicle great deal for a new vehicles also Friendly sales and services staff | Read Full Review

3/24/2023 12:00:00 AM | Cars.com

★★★★★ sarah.incutto

I was extremely happy with the friendly service at Colonial VW in Westborough. They did an excellent job servicing my car and also I was very pleased with the interior detailing from the third party service they house at the dealership. They made everything smooth! | Read Full Review

3/24/2023 12:00:00 AM | Cars.com

★★★★★ CRISTIAN18

Jon was absolutely amazing. I love working with him. Tech Mike did a wonderful job! | Read Full Review

3/24/2023 12:00:00 AM | Cars.com

★★★★★ sarah.incutto

I was extremely happy with the friendly service at Colonial VW in Westborough. They did an excellent job servicing my car and also I was very pleased with the interior detailing from the third party service they house at the dealership. They made everything smooth! | Read Full Review

3/24/2023 12:00:00 AM | DealerRater

★★★★★ joe

Great Volkswagen dealership great vehicle great deal for a new vehicles also Friendly sales and services staff | Read Full Review

3/24/2023 12:00:00 AM | DealerRater

★★★★★ CRISTIAN18

Jon was absolutely amazing. I love working with him. Tech Mike did a wonderful job! | Read Full Review

3/24/2023 12:00:00 AM | DealerRater

★★★★★ Aldi Gjoni

The salesman Ramon was geat. | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ Aaron Pratt

Ordered an awesome electric 2023 VW ID4, couldn’t be happier with the quality, design and performance. Cal made the purchase easy with no pressure, thanks so much! :) | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ catherine sierra

I went to the Westborough VW with my husband to just compare prices and see what we could possibly afford for a future purchase. The salesman Ramon, quickly approached us with a very friendly welcoming smile that put me at ease instantly and although my husband explained that we weren't going to purhcase a car today, Ramon continued | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ mabel reyes

Excelente compañia... Ramon Almodovar, gracias por tu buen servicio, siempre de Calidad. He hecho varios negocios con èl y siempre he salido complacida, el buen servicio al cliente y buen desempeño en su area han hecho la diferencia.?????????? | Read Full Review

3/24/2023 12:00:00 AM | Google

★★★★★ Adam.savoie

Great place to purchase a vehicle. Very friendly and laid back atmosphere. Had a good experience | Read Full Review

3/23/2023 12:00:00 AM | DealerRater

★★★★★ caris827

The staff is very friendly, helpful and knowledgeable. Had a wonderful experience. I have already recommended them to family and friends. Marc Shoenhammer was very pleasant to work with. | Read Full Review

3/23/2023 12:00:00 AM | DealerRater

★★★★★ finnja

Marc recently helped us with our purchase of an ID4. I must say that I was thoroughly impressed with his professionalism, knowledge, and dedication to helping me find the perfect car. The environment was low pressure and he helped us through the transaction relatively quickly. I would recommend Marc to anyone looking for a VW. | Read Full Review

3/23/2023 12:00:00 AM | DealerRater

★★★★★ finnja

Marc recently helped us with our purchase of an ID4. I must say that I was thoroughly impressed with his professionalism, knowledge, and dedication to helping me find the perfect car. The environment was low pressure and he helped us through the transaction relatively quickly. I would recommend Marc to anyone looking for a VW. | Read Full Review

3/23/2023 12:00:00 AM | Cars.com

★★★★★ caris827

The staff is very friendly, helpful and knowledgeable. Had a wonderful experience. I have already recommended them to family and friends. Marc Shoenhammer was very pleasant to work with. | Read Full Review

3/23/2023 12:00:00 AM | Cars.com

★★★★★ Adam.savoie

Great place to purchase a vehicle. Very friendly and laid back atmosphere. Had a good experience | Read Full Review

3/23/2023 12:00:00 AM | Cars.com

★★★★★ miki.mitchell11

Pierre and all the people who helped me were super! I couldn't get a loaner so had to get a rental (and pay the extra insurance) due to a title delay, but everything else was great | Read Full Review

3/23/2023 12:00:00 AM | Cars.com

★★★★★ miki.mitchell11

Pierre and all the people who helped me were super! I couldn't get a loaner so had to get a rental (and pay the extra insurance) due to a title delay, but everything else was great | Read Full Review

3/23/2023 12:00:00 AM | DealerRater

★★★★★ Ninotchkarogers

We had a great experience with both sales and financing. Cal is super responsive and knowledgeable about electric vehicles. I would absolutely buy another car from them! | Read Full Review

3/22/2023 12:00:00 AM | DealerRater

★★★★★ Aaron Otoole

Very reliable service, recommend this spot for anyone looking for a car. | Read Full Review