Colonial Volkswagen of Medford

★★★★★ lacroft3

We were very pleased with the courtesy your dealership offered to us. The sales people were very friendly. We have to admit this was by far the easiest signing we ever experienced. There were no games or hassels and we got the deal we were looking for. Would definitely recommend this dealership. | Read Full Review

9/20/2023 12:00:00 AM | DealerRater

★★★★★ JOSEFARIAS19

Quick and easy. I dropped off my car and picked it up without any issues. | Read Full Review

9/20/2023 12:00:00 AM | DealerRater

★★★★★ JOSEFARIAS19

Quick and easy. I dropped off my car and picked it up without any issues. | Read Full Review

9/20/2023 12:00:00 AM | Cars.com

★★★★★ lacroft3

We were very pleased with the courtesy your dealership offered to us. The sales people were very friendly. We have to admit this was by far the easiest signing we ever experienced. There were no games or hassels and we got the deal we were looking for. Would definitely recommend this dealership. | Read Full Review

9/20/2023 12:00:00 AM | Cars.com

★★★★★ carbonemd

Very professional operation. Easy to schedule. Expenses were clearly stated. I will continue to obtain VW service at Colonial Volkswagen of Medford. | Read Full Review

9/19/2023 12:00:00 AM | Cars.com

★★★★★ carbonemd

Very professional operation. Easy to schedule. Expenses were clearly stated. I will continue to obtain VW service at Colonial Volkswagen of Medford. | Read Full Review

9/19/2023 12:00:00 AM | DealerRater

★★★★★ K V

10/10 Frank is a true G | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Kristen Antolini

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9/18/2023 12:00:00 AM | Google

★★★★★ Pallab Syed

Kevin was amazing! He helped making the entire process super easy. Definitely would recommend him making buying a new car easy. | Read Full Review

9/16/2023 12:00:00 AM | Google

★★★★★ peter adams

My service trip met expectations. Dropoff was efficient and, as promised, they had a loaner ready since I had to leave with them for several days for some safety recall work. | Read Full Review

9/16/2023 12:00:00 AM | Google

★★★★★ Kevin Todd

I purchased a certified pre owned Tiguan about 1 month ago. I couldn’t have been happier with my entire experience - from walking in and being pleasantly greeted, an un-pressured sales experience with Steven and then a extremely helpful and informative financing meeting with Stephanie. I 10/10 recommend this dealership to anybody who | Read Full Review

9/16/2023 12:00:00 AM | Google

★★★★★ Lisa Davidson

Great customer service! | Read Full Review

9/16/2023 12:00:00 AM | Google

★★★★★ Polzi

Kevin was amazing to work with. He made the entire process easy and fun. Would recommend anyone to work with him. | Read Full Review

9/16/2023 12:00:00 AM | DealerRater

★★★★★ Polzi

Kevin was amazing to work with. He made the entire process easy and fun. Would recommend anyone to work with him. | Read Full Review

9/16/2023 12:00:00 AM | Cars.com

★★★★★ TPEDGE63

They tried to push service that wasn't needed. They said I needed my spark plugs changed and it was $260. They said it was missed during the 40K service. I mentioned that was a pre-paid maintenance and if it was missed then I should get it for no charge. All of the sudden, they were changed at 40K. I also heard the sale rep tell anot | Read Full Review

9/16/2023 12:00:00 AM | Cars.com

★★★★★ TPEDGE63

They tried to push service that wasn't needed. They said I needed my spark plugs changed and it was $260. They said it was missed during the 40K service. I mentioned that was a pre-paid maintenance and if it was missed then I should get it for no charge. All of the sudden, they were changed at 40K. I also heard the sale rep tell anot | Read Full Review

9/16/2023 12:00:00 AM | DealerRater

★★★★★ ann.ferraro

Colonial Volkswagon was by far the best dealership I've ever dealt with. The sales rep( George ) was straightforward, fast, and easy to deal with . I walked in with the advertised quote in mind and walked out with a better quote, better car , and feeling extremely happy . The whole team was fast, courteous and easy to deal with . Dan | Read Full Review

9/15/2023 12:00:00 AM | DealerRater

★★★★★ ann.ferraro

Colonial Volkswagon was by far the best dealership I've ever dealt with. The sales rep( George ) was straightforward, fast, and easy to deal with . I walked in with the advertised quote in mind and walked out with a better quote, better car , and feeling extremely happy . The whole team was fast, courteous and easy to deal with . Dan | Read Full Review

9/15/2023 12:00:00 AM | Cars.com

★★★★★ SHAUNCHAIY

The location always has great friendly, timely, and helpful service. Often provides more than asked | Read Full Review

9/13/2023 12:00:00 AM | Cars.com

★★★★★ SHAUNCHAIY

The location always has great friendly, timely, and helpful service. Often provides more than asked | Read Full Review

9/13/2023 12:00:00 AM | DealerRater

★★★★★ Sheila DePaulo

Frank was great. Super personable and explained everything clearly. Even recommended a great breakfast place while we waited ?? | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Gianna Y Gennetti

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9/13/2023 12:00:00 AM | Google

★★★★★ Gary Messina

great detail to repair | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Justine B

I love how standardized everything is at this dealership. I have only ever taken my car here and I will every year to ensure it continues to run smoothly. During the work, the techs will take photos and videos explaining what they recommend. Every employee I’ve interacted with is very nice and takes their time with each customer! | Read Full Review

9/9/2023 12:00:00 AM | Google

★★★★★ CAROLYNPLOSKY

Just purchased our first VW. Was overjoyed with the sales experience that was extremely responsive to our needs. Greg Cohen listened to what we said we did and did not want, and he delivered wholeheartedly. | Read Full Review

9/9/2023 12:00:00 AM | DealerRater

★★★★★ CAROLYNPLOSKY

Just purchased our first VW. Was overjoyed with the sales experience that was extremely responsive to our needs. Greg Cohen listened to what we said we did and did not want, and he delivered wholeheartedly. | Read Full Review

9/9/2023 12:00:00 AM | Cars.com

★★★★★ J S

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9/7/2023 12:00:00 AM | Google

★★★★★ Yonatan Chemla

Great and professional service! | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Alex Wargo, Real Estate

Great experience at Colonial Volkswagen of Medford! They are always very efficient and get the job done right. | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Jonas Lorentsson

Easy and convenient buying process. | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ Laurent Bouillaut

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9/4/2023 12:00:00 AM | Google

★★★★★ Ann m

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9/3/2023 12:00:00 AM | Google

★★★★★ deanna peterson

Great simple and efficient | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ deborahpalliser

Have got annual service here for the last 7 years. Great communication, easy to get a service, no trying to sell or provide a service that isn’t needed. Friendly and excellent customer service. | Read Full Review

9/2/2023 12:00:00 AM | Cars.com

★★★★★ deborahpalliser

Have got annual service here for the last 7 years. Great communication, easy to get a service, no trying to sell or provide a service that isn’t needed. Friendly and excellent customer service. | Read Full Review

9/2/2023 12:00:00 AM | DealerRater

★★★★★ jennifergibney22

I worked with Greg Cohen who was excellent. I give him 5 stars! He kept in communication with me as we waited 2 months for my new car. | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ mfmerrigan

I have just signed my third lease with Colonial Volkswagen and, as always, the experience was outstanding. I worked with Dan Goodman and Greg Cohen who both provided excellent service. I signed my first lease with Colonial Volkswagen in 2017 and I have been so pleased to be a Colonial customer. Their vehicles are of the hghest qualit | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ eydie.ortiz

The people at VW in Medford are so nice. This time we were helped by Chris in service and he was super helpful and really nice. Easy to work with! Thanks! | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ jennifergibney22

I worked with Greg Cohen who was excellent. I give him 5 stars! He kept in communication with me as we waited 2 months for my new car. | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ eydie.ortiz

The people at VW in Medford are so nice. This time we were helped by Chris in service and he was super helpful and really nice. Easy to work with! Thanks! | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ mfmerrigan

I have just signed my third lease with Colonial Volkswagen and, as always, the experience was outstanding. I worked with Dan Goodman and Greg Cohen who both provided excellent service. I signed my first lease with Colonial Volkswagen in 2017 and I have been so pleased to be a Colonial customer. Their vehicles are of the hghest qualit | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ Pedro Martins

Greg Cohen was extremely helpful and was always checking in with me, letting me know exactly what was going on. I highly recommend Greg Cohen as well as this location. | Read Full Review

9/1/2023 12:00:00 AM | Google

★★★★★ Kristen Beisheim

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8/31/2023 12:00:00 AM | Google

★★★★★ ann.ferraro

The entire staff at colonial was easy , friendly and quick to provide answers for my inquiry . No back and forth , no double talk , no nonsense , just straight business. Thank you to George* ! , Jason, John and Dan . The whole experience was quite frankly more than I expected or hoped for . I would definitely recommend them to anyone | Read Full Review

8/31/2023 12:00:00 AM | Cars.com

★★★★★ AMARTUCCI1905

Excellent professional fast service Thank You for your help Answered all questions and concerns Will return for service | Read Full Review

8/31/2023 12:00:00 AM | Cars.com

★★★★★ ann.ferraro

The entire staff at colonial was easy , friendly and quick to provide answers for my inquiry . No back and forth , no double talk , no nonsense , just straight business. Thank you to George* ! , Jason, John and Dan . The whole experience was quite frankly more than I expected or hoped for . I would definitely recommend them to anyone | Read Full Review

8/31/2023 12:00:00 AM | DealerRater

★★★★★ AMARTUCCI1905

Excellent professional fast service Thank You for your help Answered all questions and concerns Will return for service | Read Full Review

8/31/2023 12:00:00 AM | DealerRater

★★★★★ WESSER0

This was my second time working with Kevin, and he was just as good (maybe even better) than the first time. He was quick, gave clear information, told me what I needed to know. John was also great, and kept the conversation concise. I think I was in and out for the whole transaction in no more than 2 hours. Great service! | Read Full Review

8/30/2023 12:00:00 AM | DealerRater

★★★★★ WESSER0

This was my second time working with Kevin, and he was just as good (maybe even better) than the first time. He was quick, gave clear information, told me what I needed to know. John was also great, and kept the conversation concise. I think I was in and out for the whole transaction in no more than 2 hours. Great service! | Read Full Review

8/30/2023 12:00:00 AM | Cars.com

★★★★★ M. Jade Zee

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8/30/2023 12:00:00 AM | Google

★★★★★ Talia Louda

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8/30/2023 12:00:00 AM | Google

★★★★★ Laura Martins

I had my 2022 Tiguan Se in for service for first oil change and other services. I would like to give a special thanks to Daniel Swartz for helping me with this process making very easy from scheduling to having the car serviced. Again thanks Dan for all your help!! | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ dave789

Awesome experience, top to bottom. Everyone I met and dealt with was extremely professional, knowledgeable, efficient and friendly. Honestly, it was almost the polar opposite of most dealer experiences I've had over the years. They were great. There must be strong attention being paid to how the staff is hired, managed and treated th | Read Full Review

8/29/2023 12:00:00 AM | Cars.com

★★★★★ LLOUISE0

Very smooth and good experience. The person at front desk was prompt and responded quickly | Read Full Review

8/29/2023 12:00:00 AM | Cars.com

★★★★★ dave789

Awesome experience, top to bottom. Everyone I met and dealt with was extremely professional, knowledgeable, efficient and friendly. Honestly, it was almost the polar opposite of most dealer experiences I've had over the years. They were great. There must be strong attention being paid to how the staff is hired, managed and treated th | Read Full Review

8/29/2023 12:00:00 AM | DealerRater

★★★★★ LLOUISE0

Very smooth and good experience. The person at front desk was prompt and responded quickly | Read Full Review

8/29/2023 12:00:00 AM | DealerRater

★★★★★ tunç arslan

Steven Tkaczyk is an excellent manager and sales representative. Even though the original car I intended to buy was unavailable for a test drive, he helped me by offering another test drive in a similar car. He was helpful throughout the testing and buying process. He even filled the tank, which is unheard of in my home country, so i | Read Full Review

8/28/2023 12:00:00 AM | Google

★★★★★ Peter Winters

Amazing service experience highly recommend this dealer | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ Nick Zappia

This was hands down the best service experience I’ve ever had in this dealership. I’ve been a loyal Colonial customer for our last 5 vehicles and Dan brought the service experience to a new level. He delivered on all expectations, coached me through some options, got me a Lyft to and from work, and had the car back to me when was pro | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ Milton Pereira

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8/27/2023 12:00:00 AM | Google

★★★★★ YWANG61

Mitchell is really nice and super helpful. He was patient and explained the details to me, and accompanied me to my car when I picked it up. | Read Full Review

8/27/2023 12:00:00 AM | DealerRater

★★★★★ YWANG61

Mitchell is really nice and super helpful. He was patient and explained the details to me, and accompanied me to my car when I picked it up. | Read Full Review

8/27/2023 12:00:00 AM | Cars.com

★★★★★ ARUNDHUTHI BOSE

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8/26/2023 12:00:00 AM | Google

★★★★★ Mathew Dunn

George did an excellent job. I've now purchased several vehicles from Colonial and they never disappoint. | Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ lh

We switched to Colonial after a poor experience elsewhere and was so happy we did. Our service advisor Mitch was helpful and communicative. He delivered the car on time, clean and the price was better than I was expecting. I will be returning for future service needs even though this is twice the drive from the dealership closer to u | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ david.j.irvin

Chris is a great advisor. I've seen him twice for my car and he's thorough but he's not overwhelming me with information. | Read Full Review

8/23/2023 12:00:00 AM | Cars.com

★★★★★ david.j.irvin

Chris is a great advisor. I've seen him twice for my car and he's thorough but he's not overwhelming me with information. | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ lh

We switched to Colonial after a poor experience elsewhere and was so happy we did. Our service advisor Mitch was helpful and communicative. He delivered the car on time, clean and the price was better than I was expecting. I will be returning for future service needs even though this is twice the drive from the dealership closer to u | Read Full Review

8/23/2023 12:00:00 AM | DealerRater

★★★★★ Leah Gedies

My experience with Steven was great! He helped answer all my questions about purchasing my car and made the process smooth and easy. Satisfied with the service and very happy with how easy/quick the process was! | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ Gustavo Durand

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8/22/2023 12:00:00 AM | Google

★★★★★ Kevin Yeretzian

It’s truly sad when you walk in a car dealership and tell them you’ve been leasing multiple VWs repeatedly year after year after year since 2010, which I think they call it loyalty, yet you’re still treated as a first time customer. Colonial VW of Medford does not know how to treat valuable customers with kid gloves in order to retai | Read Full Review

8/22/2023 12:00:00 AM | Google

★★★★★ LHANSON0718

service staff was very good. they were professional and pleasant. i appreciated their looking into the issues and staying with it until it was resolved. | Read Full Review

8/21/2023 12:00:00 AM | DealerRater

★★★★★ LHANSON0718

service staff was very good. they were professional and pleasant. i appreciated their looking into the issues and staying with it until it was resolved. | Read Full Review

8/21/2023 12:00:00 AM | Cars.com

★★★★★ Annabelle Costa

I always appreciate working with Dan. He's friendly, personable, and keeps me coming back to have service at Colonial | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Colin Murphy

I have had a great experience working with Colonial VW. Working with a car dealership can be nerve racking, but Jason & Malachy take the stress out of the process. I never felt pressured into any decision, and they were thoughtful in offering me options. Highly recommend! | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ steveandbrig

Very good experience purchasing a vehicle at Colonial Volkswagen. The salesperson and the salesmanager were very helpful and informative with our first time purchase of an EV. | Read Full Review

8/19/2023 12:00:00 AM | Cars.com

★★★★★ msousa88

Service tried to help with the warranty issue as best he could but to no avail it did not work out. The ended up purchasing a. New vehicle. But best service I have had while I owned my vw | Read Full Review

8/19/2023 12:00:00 AM | Cars.com

★★★★★ msousa88

Service tried to help with the warranty issue as best he could but to no avail it did not work out. The ended up purchasing a. New vehicle. But best service I have had while I owned my vw | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ steveandbrig

Very good experience purchasing a vehicle at Colonial Volkswagen. The salesperson and the salesmanager were very helpful and informative with our first time purchase of an EV. | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ c t

Very nice car service and good explanation. | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Kathleen Billings

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8/17/2023 12:00:00 AM | Google

★★★★★ Milena Azevedo

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8/17/2023 12:00:00 AM | Google

★★★★★ Deb Bowes

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8/13/2023 12:00:00 AM | Google

★★★★★ RANICKNG1

Decided to get my car serviced at this location even though there's one closer to Newton, MA because of inconsistent service quality. So far Colonial VW found the issues and balanced the tires perfectly. Thank you. | Read Full Review

8/13/2023 12:00:00 AM | DealerRater

★★★★★ RANICKNG1

Decided to get my car serviced at this location even though there's one closer to Newton, MA because of inconsistent service quality. So far Colonial VW found the issues and balanced the tires perfectly. Thank you. | Read Full Review

8/13/2023 12:00:00 AM | Cars.com

★★★★★ waynechadbourne1

Work done quickly and we’ll. No issues at all Would recommend colonial to anyone | Read Full Review

8/12/2023 12:00:00 AM | Cars.com

★★★★★ waynechadbourne1

Work done quickly and we’ll. No issues at all Would recommend colonial to anyone | Read Full Review

8/12/2023 12:00:00 AM | DealerRater

★★★★★ Judy Heaton

Thank you, as always, for an effortless visit. | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ ranick ng

Attention to detail. Diagnosed and fixed issues promptly | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Subhechha Roy

Always a great exp here. Dan - is the best! | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Bridget Slonecker

Dan and the whole VW team are so great. Friendly alongside great service on my car! Love this place | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ lane31

great experience Kevin Umana was fantastic and very knowledgeable communicated very well and great follow up | Read Full Review

8/10/2023 12:00:00 AM | DealerRater

★★★★★ JCONROY0

Dan always accommodates my needs. He always explains what work needs to be done in a timely manner. The loaner vehicles provided are all new models and are presented clean when provided to me. All in all, just a great dealer to deal with for any service work needed. | Read Full Review

8/10/2023 12:00:00 AM | DealerRater

★★★★★ Ph11

Easy to work with and no sales pressure. Keven took the time to walk through vehicle features with both my wife and daughter. We will be back | Read Full Review

8/10/2023 12:00:00 AM | DealerRater

★★★★★ JCONROY0

Dan always accommodates my needs. He always explains what work needs to be done in a timely manner. The loaner vehicles provided are all new models and are presented clean when provided to me. All in all, just a great dealer to deal with for any service work needed. | Read Full Review

8/10/2023 12:00:00 AM | Cars.com

★★★★★ Ph11

Easy to work with and no sales pressure. Keven took the time to walk through vehicle features with both my wife and daughter. We will be back | Read Full Review

8/10/2023 12:00:00 AM | Cars.com

★★★★★ lane31

great experience Kevin Umana was fantastic and very knowledgeable communicated very well and great follow up | Read Full Review

8/10/2023 12:00:00 AM | Cars.com

★★★★★ vroomvroom

Paul was very personable when helping us with our purchase! He listened and respected the criteria we gave him when looking for a new car! | Read Full Review

8/9/2023 12:00:00 AM | Cars.com

★★★★★ vroomvroom

Paul was very personable when helping us with our purchase! He listened and respected the criteria we gave him when looking for a new car! | Read Full Review

8/9/2023 12:00:00 AM | DealerRater

★★★★★ Sing Leung

Very positive experience and good impression. I especially appreciate the video they made regarding my car’s maintenance. | Read Full Review

8/8/2023 12:00:00 AM | Google

★★★★★ Chris Douglass

Our service tech Steve Chaves was excellent in getting our service done promptly. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ robert romano

Simply the best service and people. Started with my Tiguan and they helped me with my Audi, and I've taken the Audi there ever sense. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Gary Fleming

Great service, smooth experience! Dan is knowledgeable, fair and honest. My car is looking good and running great. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Ishan Antony

Had a very pleasant experience with VW Medford. Malachy Beare was very nice and helpful with the process and catering to my needs. Their Foreign Professionals Program is something to check out for if you are an international who has recently moved to the area. One of the best customer service in dealerships of the few I've visited he | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ harbahboy

My experience with the dealership was largely great. My salesman, Josh Jeffres, was excellent. He was knowledgeable of my vehicle and my transaction. He helped fast track my transaction so that I could get the car quickly after it was delivered. He made sure it was fully charged and worked with me on my needs. The overall time b | Read Full Review

8/6/2023 12:00:00 AM | Google

★★★★★ oliver

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8/5/2023 12:00:00 AM | Google

★★★★★ ALARSENMRC

Great dealership. Service was awesome. Chris was helpful when it seemed my appointment was not last Monday. | Read Full Review

8/5/2023 12:00:00 AM | DealerRater

★★★★★ ALARSENMRC

Great dealership. Service was awesome. Chris was helpful when it seemed my appointment was not last Monday. | Read Full Review

8/5/2023 12:00:00 AM | Cars.com

★★★★★ Frannie Logan

Dan in the Service Department helped me get a problem fixed that I have been struggling with since I purchased my vehicle almost 4 years ago. Not sure why nobody else could help me after so many appointments, but I am truly indebted and appreciated his candidness and honesty when answering all of my questions. Thank you so much! | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ s.becks92

My experience at this dealership was very welcoming. I would return here for future purchases | Read Full Review

8/4/2023 12:00:00 AM | Cars.com

★★★★★ eeasley12

Keven, John in finance and Dan Goodman were awesome to work with! All 3 were very responsive and helpful - overall everyone at Colonial helped make it a great experience! | Read Full Review

8/4/2023 12:00:00 AM | Cars.com

★★★★★ Miaxnoonan1

everybody here is always soo helpful!! i’ve been going through Colonial VW Medford since 2017! George was super helpful and made the process of transitioning from my old lease to a new one! highly recommend | Read Full Review

8/4/2023 12:00:00 AM | Cars.com

★★★★★ s.becks92

My experience at this dealership was very welcoming. I would return here for future purchases | Read Full Review

8/4/2023 12:00:00 AM | DealerRater

★★★★★ Miaxnoonan1

everybody here is always soo helpful!! i’ve been going through Colonial VW Medford since 2017! George was super helpful and made the process of transitioning from my old lease to a new one! highly recommend | Read Full Review

8/4/2023 12:00:00 AM | DealerRater

★★★★★ eeasley12

Keven, John in finance and Dan Goodman were awesome to work with! All 3 were very responsive and helpful - overall everyone at Colonial helped make it a great experience! | Read Full Review

8/4/2023 12:00:00 AM | DealerRater

★★★★★ JMURPH648

A bit expensive for an oil change..they had a coupon on their site but didn't mention it..also entered my mileage wrong on the paperwork.. | Read Full Review

8/4/2023 12:00:00 AM | DealerRater

★★★★★ JMURPH648

A bit expensive for an oil change..they had a coupon on their site but didn't mention it..also entered my mileage wrong on the paperwork.. | Read Full Review

8/4/2023 12:00:00 AM | Cars.com

★★★★★ anna m

I received excellent service at Colonial VW of Medford. In all aspects, buying and servicing a car. I want to name and thank everybody I came in contact with: Dan Goodman, Josh Jeffres, Keven Umana, Stephanie Trevisone, David Mauricio, Jason Giacoppo & Frank Dicostanzo. Thank you! | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Steve Sevcik

Got me in and out quickly. | Read Full Review

8/3/2023 12:00:00 AM | Google

★★★★★ Christine Jones

All was well done. Was given a 3 year inspection and all the things that were needed. Took the exact amount of t8me we were told it would be. | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Roaa Elgabrouny

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8/2/2023 12:00:00 AM | Google

★★★★★ VRachels

The person who sold me the ID.4 was Gregory Cohen and he was fantastic. | Read Full Review

8/1/2023 12:00:00 AM | Cars.com

★★★★★ VRachels

The person who sold me the ID.4 was Gregory Cohen and he was fantastic. | Read Full Review

8/1/2023 12:00:00 AM | DealerRater

★★★★★ Alexey Makarin

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7/31/2023 12:00:00 AM | Google

★★★★★ Kieran Sheehan

| Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Leandro Oliveira

Thank you so much. | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ michael11466

Dan is a great service advisor. One of the best. He makes me feel like he has my best interests at heart. I'm always able to make an appointment to suit my schedule. Dan is a great asset to Volkswagen. | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Emily Easley

My experience with Colonial VW was awesome! Dan and Keven were both so responsive and patient, the service was great - they helped answer my million questions to get me a great car/deal and were able to turn it around quickly ahead of a weekend roadtrip. Highly recommend coming here! | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Stefanie Douglass

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7/30/2023 12:00:00 AM | Google

★★★★★ Carrie Arruda

I went to Colonial VW of Medford for service on my vehicle. After my service was completed, I checked out and I was told that my keys were in the ignition. I drove home, and as soon I got home and took my keys out of the ignition I realized that my Apple AirPods that were attached to my keys were gone. I immediately called the faci | Read Full Review

7/30/2023 12:00:00 AM | Google

★★★★★ Toni DaCampo

I cannot say enough about my recent experience with Greg Cohen at the VW dealership in Medford. My husband and I were in search of a 2021 Atlas and he was not only knowledgeable about the car, but was a pleasure to work with from the test drive to reaching an agreement to following up afterwards on remaining details. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Nicholas Perricone

Good service, no stock and large markup | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ SDMALLOY14

Dan was wonderful and my car looks great . I drove to Newport Tuesday am and back to Winchester last night and today drove up to Newburyport and Victor was fine( that is what I call my VW) | Read Full Review

7/27/2023 12:00:00 AM | DealerRater

★★★★★ SDMALLOY14

Dan was wonderful and my car looks great . I drove to Newport Tuesday am and back to Winchester last night and today drove up to Newburyport and Victor was fine( that is what I call my VW) | Read Full Review

7/27/2023 12:00:00 AM | Cars.com

★★★★★ ED54

The recent service on replacing an alternator and providing transportation was beyond expectation. The people I worked with were responsive, very helpful and supportive. | Read Full Review

7/26/2023 12:00:00 AM | Cars.com

★★★★★ ED54

The recent service on replacing an alternator and providing transportation was beyond expectation. The people I worked with were responsive, very helpful and supportive. | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ Roberta Turri Vise

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7/26/2023 12:00:00 AM | Google

★★★★★ Sam Fern

Your service department is great. However, the detail that I paid for was subpar. I was disappointed. | Read Full Review

7/26/2023 12:00:00 AM | Google

★★★★★ Lucysmon

Very dishonest people. Do not go here unless you are extremely knowledgeable about the buying or leasing process. They will take advantage of you, and you will end up paying way more than you should. | Read Full Review

7/25/2023 12:00:00 AM | DealerRater

★★★★★ Lucysmon

Very dishonest people. Do not go here unless you are extremely knowledgeable about the buying or leasing process. They will take advantage of you, and you will end up paying way more than you should. | Read Full Review

7/25/2023 12:00:00 AM | Cars.com

★★★★★ Rohit Philip

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7/24/2023 12:00:00 AM | Google

★★★★★ David Edgell

VW of Medford delivers excellent customer service during and even after the sale! My wife and I have bought three vehicles from Kathryn at VW of Medford. Two Beetle diesels and a Nissan Frontier. The first VW was involved in a head-on collision and we waited until VW Medford had another Beetle we could buy. Been very happy with our p | Read Full Review

7/22/2023 12:00:00 AM | Google

★★★★★ Karin Petras

Paul and his crew were awesome, No complaints at all | Read Full Review

7/22/2023 12:00:00 AM | Google

★★★★★ Austin Brownell

Great and timely service completed on my Tiguan. The customer service provided by Frank was unmatched. Thank you team for getting my car back on the road! | Read Full Review

7/19/2023 12:00:00 AM | Google

★★★★★ Isabel Sisson

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7/19/2023 12:00:00 AM | Google

★★★★★ Steven Goldstein

Great dealership. Keven Umana is great to deal with, very helpful. | Read Full Review

7/18/2023 12:00:00 AM | Google

★★★★★ Jared Donohue

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7/18/2023 12:00:00 AM | Google

★★★★★ LaDale Walker

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7/16/2023 12:00:00 AM | Google

★★★★★ Jose Luis Enriquez

Dan was very kind! He outlined what will be done and was really accomodating. Waited at the dealership and it was a breeze. Comfortable and wifi is fast. Service was excellent! Glad to be serviced by them. | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Sailor Woman

I had totaled my car so I was visiting a few dealerships for suggestions. One was very nice and the Kia I saw was cute but had high mileage (58,000). Then the second place I visited really didn't give me the time of day. NOW I am walking into the Colonial VW of Medford. Kevin Umana was my lucky salesman. He chatted with me and showed | Read Full Review

7/15/2023 12:00:00 AM | Cars.com

★★★★★ mkenney

Great experience, quick turn around on the service, friendly and professional staff. Thank you so much | Read Full Review

7/15/2023 12:00:00 AM | Cars.com

★★★★★ Sailor Woman

I had totaled my car so I was visiting a few dealerships for suggestions. One was very nice and the Kia I saw was cute but had high mileage (58,000). Then the second place I visited really didn't give me the time of day. NOW I am walking into the Colonial VW of Medford. Kevin Umana was my lucky salesman. He chatted with me and showed | Read Full Review

7/15/2023 12:00:00 AM | DealerRater

★★★★★ mkenney

Great experience, quick turn around on the service, friendly and professional staff. Thank you so much | Read Full Review

7/15/2023 12:00:00 AM | DealerRater

★★★★★ jabaraybar

Great experience. Greg was superb from the first moment we met with him. His professionalism, understanding of our needs, and friendly attitude were huge factors in us having a great customer experience and ultimately making the purchase of our ID-4 | Read Full Review

7/13/2023 12:00:00 AM | DealerRater

★★★★★ jabaraybar

Great experience. Greg was superb from the first moment we met with him. His professionalism, understanding of our needs, and friendly attitude were huge factors in us having a great customer experience and ultimately making the purchase of our ID-4 | Read Full Review

7/13/2023 12:00:00 AM | Cars.com

★★★★★ Tzu-Hsiang Lin

Recently came in for 30k mile factory service. Excellent customer service and cheaper pricing than other dealers I quoted. Will be coming here more often in the future. | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ mc

Bought my '21 ID.4 in to complete the software update and HV battery module recalls. Vehicle taken care of with no issues and took about 2 days. Communication from service advisor was timely and professional | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ John Lopez

Had to bring my car back to this dealer for a vibration that I hear when I accelerate. According to the techs they heard nothing when they test drove it. When I got the car back, it had the same exact miles as it did when I gave them my car. Frank is great, no complaints on the front desk service but I'm not sure what kind of technic | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ Jean Robintz Jean

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7/12/2023 12:00:00 AM | Google

★★★★★ ashe fantu

| Read Full Review

7/11/2023 12:00:00 AM | Google

★★★★★ timferr

Great help from start to finish - very happy with all the assistance and updates at every step of the way | Read Full Review

7/11/2023 12:00:00 AM | Cars.com

★★★★★ timferr

Great help from start to finish - very happy with all the assistance and updates at every step of the way | Read Full Review

7/11/2023 12:00:00 AM | DealerRater

★★★★★ Rog Eve

I really appreciate the professionalism and communication with the services rep. The service department have always been the best on satisfactory work when I drop my car off. They have been great all around. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Raj kumar syangtan

It was my first service. It was good experience ?? | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Marian Cicel

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7/9/2023 12:00:00 AM | Google

★★★★★ AD P

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7/8/2023 12:00:00 AM | Google

★★★★★ timferr

Great process from start to finish - no problems along the way and gotr my new car very quickly | Read Full Review

7/7/2023 12:00:00 AM | DealerRater

★★★★★ timferr

Great process from start to finish - no problems along the way and gotr my new car very quickly | Read Full Review

7/7/2023 12:00:00 AM | Cars.com

★★★★★ ANDREW.STEER

My family leased our second car from Colonial VW Medford. Great service, great price, great people! Thanks! | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ ANDREW.STEER

My family leased our second car from Colonial VW Medford. Great service, great price, great people! Thanks! | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ Qu Huang

My service experience with Frank was exceptional. From the moment I was stuck on the side of the road, he was able to walk me through every step. He was knowledgeable and patient. The technician, Christian, showed me the issues in my engine bay. I was confident that my car would be well taken care of. While my car was in for repair, | Read Full Review

7/6/2023 12:00:00 AM | Google

★★★★★ rdixon61

Great customer service! Repairs are thorough and prompt. Repair techs communicate regularly and scheduling is transparent and hassle free. | Read Full Review

7/6/2023 12:00:00 AM | DealerRater

★★★★★ rdixon61

Great customer service! Repairs are thorough and prompt. Repair techs communicate regularly and scheduling is transparent and hassle free. | Read Full Review

7/6/2023 12:00:00 AM | Cars.com

★★★★★ JSCROWLEY

Excellent service department. They never try to sell you on unnecssary repairs. Communication throughout the process is also outstanding. I would highly recommend this dealership and the service department to any VW owners. | Read Full Review

7/5/2023 12:00:00 AM | Cars.com

★★★★★ JSCROWLEY

Excellent service department. They never try to sell you on unnecssary repairs. Communication throughout the process is also outstanding. I would highly recommend this dealership and the service department to any VW owners. | Read Full Review

7/5/2023 12:00:00 AM | DealerRater

★★★★★ caroline njoroge

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7/5/2023 12:00:00 AM | Google

★★★★★ Jo-Anne Gunn

great service | Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ Jim B

| Read Full Review

7/5/2023 12:00:00 AM | Google

★★★★★ barry33

Frank and his associates made the brain transplant on my ID4 a seamless process with no aggravation. And the software upgrades are great! | Read Full Review

7/4/2023 12:00:00 AM | DealerRater

★★★★★ barry33

Frank and his associates made the brain transplant on my ID4 a seamless process with no aggravation. And the software upgrades are great! | Read Full Review

7/4/2023 12:00:00 AM | Cars.com

★★★★★ Francis Viens

The service department was polite and and prompt and I was in and out as swiftly as possible. | Read Full Review

7/2/2023 12:00:00 AM | Google

★★★★★ Jingsong Zhang

| Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ nazem

I'm very glad for the service from the colonial Volkswagen gave to my car | Read Full Review

7/1/2023 12:00:00 AM | Cars.com

★★★★★ nazem

I'm very glad for the service from the colonial Volkswagen gave to my car | Read Full Review

7/1/2023 12:00:00 AM | DealerRater

★★★★★ gina.vlachos

Keven was so helpful and accommodating. He listened to my needs and was patient while we worked through what car would be my best fit. I never felt like he was trying to upsell me and felt he truly wanted to partner together. | Read Full Review

6/30/2023 12:00:00 AM | DealerRater

★★★★★ larryhan

Keven did a great job throughout the entire process. He was kind and professional, and he allowed me an opportunity to test drive the car without feeling pressured. He was quick to get the registration done within a day so that I could pick up the car the next day. | Read Full Review

6/30/2023 12:00:00 AM | DealerRater

★★★★★ lakmtk

We just bought a 2023 VW Atlas at Colonial VW of Medford. Everyone there taht we dealt with was most helpful. They helped us find the right vehicle for our needs. | Read Full Review

6/30/2023 12:00:00 AM | DealerRater

★★★★★ larryhan

Keven did a great job throughout the entire process. He was kind and professional, and he allowed me an opportunity to test drive the car without feeling pressured. He was quick to get the registration done within a day so that I could pick up the car the next day. | Read Full Review

6/30/2023 12:00:00 AM | Cars.com

★★★★★ lakmtk

We just bought a 2023 VW Atlas at Colonial VW of Medford. Everyone there taht we dealt with was most helpful. They helped us find the right vehicle for our needs. | Read Full Review

6/30/2023 12:00:00 AM | Cars.com

★★★★★ gina.vlachos

Keven was so helpful and accommodating. He listened to my needs and was patient while we worked through what car would be my best fit. I never felt like he was trying to upsell me and felt he truly wanted to partner together. | Read Full Review

6/30/2023 12:00:00 AM | Cars.com

★★★★★ Napfounder

We decided to downsize to one vehicle. We owned our primary vehicle and had a leased low mileage VW in excellent condition that we wanted to dispose of. I called Colonial VW to ask if they'd be interested in the car. I spoke with a sales manager named Dan. He was courteous, knowledgeable, and eager to help us accomplish our goal. Up | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Mariela Lopez

Very good service! Loved the end results! I would definitely recommend this dealership, they are very friendly and professional! | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Betsy Rivera

| Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ JKROYAL

Always receive the highest level of customer service - everyone is very professional and courteous from the moment you walk in the door. | Read Full Review

6/29/2023 12:00:00 AM | Cars.com

★★★★★ yukonarizona

Courteous, efficient, comprehensive. I only needed three words to fully complete my review, not fifteen. | Read Full Review

6/29/2023 12:00:00 AM | Cars.com

★★★★★ S Sotelo E

Steve was super helpful and generous with his time and insight. He made easy the purchase of our new car. Thanks, Steve! | Read Full Review

6/29/2023 12:00:00 AM | Cars.com

★★★★★ yukonarizona

Courteous, efficient, comprehensive. I only needed three words to fully complete my review, not fifteen. | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ S Sotelo E

Steve was super helpful and generous with his time and insight. He made easy the purchase of our new car. Thanks, Steve! | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ JKROYAL

Always receive the highest level of customer service - everyone is very professional and courteous from the moment you walk in the door. | Read Full Review

6/29/2023 12:00:00 AM | DealerRater

★★★★★ jenntuli

Great service - car took a little bit longer tgat I was told but wasn’t a big deal. Was told 2 hours and ended up not hearing until a little over 3 hours. Also thought inside of car was going to be vacuumed but it was not. Other than that everything went great and staff was very friendly and helpful. | Read Full Review

6/27/2023 12:00:00 AM | DealerRater

★★★★★ jenntuli

Great service - car took a little bit longer tgat I was told but wasn’t a big deal. Was told 2 hours and ended up not hearing until a little over 3 hours. Also thought inside of car was going to be vacuumed but it was not. Other than that everything went great and staff was very friendly and helpful. | Read Full Review

6/27/2023 12:00:00 AM | Cars.com

★★★★★ NEED62P

i do not intend to fill in this section of the survey. appreciate your understanding. | Read Full Review

6/26/2023 12:00:00 AM | Cars.com

★★★★★ lakmtk

Sales rep George Makrigiannis was a big help. He was most informative and answered all of our questions and concerns. | Read Full Review

6/26/2023 12:00:00 AM | Cars.com

★★★★★ NEED62P

i do not intend to fill in this section of the survey. appreciate your understanding. | Read Full Review

6/26/2023 12:00:00 AM | DealerRater

★★★★★ lakmtk

Sales rep George Makrigiannis was a big help. He was most informative and answered all of our questions and concerns. | Read Full Review

6/26/2023 12:00:00 AM | DealerRater

★★★★★ Lajos Kossuth

Our salesman Paul Lazzaro. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Larry Kelly

The sales and finance staff were absolutely top-notch. They really went out of their way to make us certain a 2023 VW Atlas was the right vehicle for us. Kudos to George Makrigiannis, Jason Giacoppo. and John Mancini. | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ tcroy62

My car was serviced quickly and the staff were friendly . I was in out in about a hour. | Read Full Review

6/25/2023 12:00:00 AM | DealerRater

★★★★★ jjaynes1165

Jason and greg made my lease as easy as can be, in and out perfection ! | Read Full Review

6/25/2023 12:00:00 AM | DealerRater

★★★★★ tcroy62

My car was serviced quickly and the staff were friendly . I was in out in about a hour. | Read Full Review

6/25/2023 12:00:00 AM | Cars.com

★★★★★ jjaynes1165

Jason and greg made my lease as easy as can be, in and out perfection ! | Read Full Review

6/25/2023 12:00:00 AM | Cars.com

★★★★★ Robert Dixon

Kiiara and the service team are great! Excellent customer service and prompt repair. | Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ Gordon Wong

| Read Full Review

6/24/2023 12:00:00 AM | Google

★★★★★ bosfun31

Was great, very informative, price was ok, agent was very nice and friendly, kept me informed every time on how my car was being serviced | Read Full Review

6/23/2023 12:00:00 AM | Cars.com

★★★★★ bosfun31

Was great, very informative, price was ok, agent was very nice and friendly, kept me informed every time on how my car was being serviced | Read Full Review

6/23/2023 12:00:00 AM | DealerRater

★★★★★ jdtardelli

Great service and very quick x x cx x. X x x x x xh | Read Full Review

6/22/2023 12:00:00 AM | DealerRater

★★★★★ Robert Stubblebine

I was just in for my first service on a used Volkswagen that I purchased elsewhere one week prior. It needed a somewhat significant repair that was covered by the extended TDI warranty. No charge, very professional. I highly recommend the service department. | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ Luis Nieves

Great service, I will be back for more care | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ David Marjan Sedghi Woshinsky

Our salesperson Keven was knowledgable about EV's and was helpful along the way as we were waiting for the car that we had originally pre-ordered from Volkswagen. | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Brian Deshaies

They were very cooperative. They allowed me to help find back-ordered parts at other dealerships. I believe other dealers would not have accepted my assistance. Together we had my car fixed in weeks instead of months. All VW dealers are now scheduling recall work when parts are not available. I feel this is a problem that starts wit | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ Tessa

Absolutely great service from the moment we emailed to set up a test drive. Jason saw I was coming from Maine and called to share relevant information before I made the 3.5 hr drive down. Malachy and George were also great professionals— very friendly & knowledgeable. Truly was the fastest and most enjoyable experience purchasing a c | Read Full Review

6/20/2023 12:00:00 AM | DealerRater

★★★★★ Tessa

Absolutely great service from the moment we emailed to set up a test drive. Jason saw I was coming from Maine and called to share relevant information before I made the 3.5 hr drive down. Malachy and George were also great professionals— very friendly & knowledgeable. Truly was the fastest and most enjoyable experience purchasing a c | Read Full Review

6/20/2023 12:00:00 AM | Cars.com

★★★★★ SBFAGAN18

Dan was really helpful and tried to get the highest discount he could for me when my extended warranty did not cover a claim. | Read Full Review

6/18/2023 12:00:00 AM | Cars.com

★★★★★ SBFAGAN18

Dan was really helpful and tried to get the highest discount he could for me when my extended warranty did not cover a claim. | Read Full Review

6/18/2023 12:00:00 AM | DealerRater

★★★★★ Shane Fagan

Dan was very helpful with my car service appointment and helped me get the best discount he could find for me | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ b chase

Great customer service. | Read Full Review

6/18/2023 12:00:00 AM | Google

★★★★★ Alyson Ricard

| Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Emma Lopez

Greg was awesome! Really took the time to work with me on what I needed & what I was looking for. Would recommend anyone looking for a car to go to Colonial & ask for Greg! | Read Full Review

6/17/2023 12:00:00 AM | DealerRater

★★★★★ Emma Lopez

Greg was awesome! Really took the time to work with me on what I needed & what I was looking for. Would recommend anyone looking for a car to go to Colonial & ask for Greg! | Read Full Review

6/17/2023 12:00:00 AM | Cars.com

★★★★★ Jonrivnyak

I have nothing but good things to say about this dealership, I brought my old Passat here for maintenance ever since I moved to Medford and now i have just recently traded that car for a newer model Jetta. it was extremely quick and painless working with Greg to find the right car for me, and once the papers were signed the dealershi | Read Full Review

6/15/2023 12:00:00 AM | Cars.com

★★★★★ Jonrivnyak

I have nothing but good things to say about this dealership, I brought my old Passat here for maintenance ever since I moved to Medford and now i have just recently traded that car for a newer model Jetta. it was extremely quick and painless working with Greg to find the right car for me, and once the papers were signed the dealershi | Read Full Review

6/15/2023 12:00:00 AM | DealerRater

★★★★★ Jody Renouf

The cooling fan was done for the price given, and all is well. It took a long time to come in, so Colonial provided a loaner vehicle for the duration. The loaner is a nice perk I associate with Audi or Porsche. | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Jon Rivnyak

I have nothing but good things to say about this dealership, I brought my old Passat here for maintenance ever since I moved to Medford and now i have just recently traded that car for a newer model Jetta. it was extremely quick and painless working with Greg to find the right car for me, and once the papers were signed the dealersh | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ edislei oliveira

| Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Rakesh Punwani

My salesman George Makrigiannis, was fantastic! We had some issues dealing the insurance co. and George went above and beyond to assist us get the registration process completed. | Read Full Review

6/14/2023 12:00:00 AM | Google

★★★★★ Gamble2018

professional, accurate, and quicker then I thought it would be. Had to make some decisions on a car that I might end up selling and the service reps insight and expertise helped with that | Read Full Review

6/14/2023 12:00:00 AM | DealerRater

★★★★★ Gamble2018

professional, accurate, and quicker then I thought it would be. Had to make some decisions on a car that I might end up selling and the service reps insight and expertise helped with that | Read Full Review

6/14/2023 12:00:00 AM | Cars.com

★★★★★ John M

Daniel Swartz is very professional. He made sure to listen to my issue and made sure to let the service techs know what needed to be done. | Read Full Review

6/13/2023 12:00:00 AM | Cars.com

★★★★★ KPOLANCO19

It was my first visit and Dan was great and very friendly! Amazing customer service! | Read Full Review

6/13/2023 12:00:00 AM | Cars.com

★★★★★ KPOLANCO19

It was my first visit and Dan was great and very friendly! Amazing customer service! | Read Full Review

6/13/2023 12:00:00 AM | DealerRater

★★★★★ John M

Daniel Swartz is very professional. He made sure to listen to my issue and made sure to let the service techs know what needed to be done. | Read Full Review

6/13/2023 12:00:00 AM | DealerRater

★★★★★ ACM

Daniel Swartz was focused on what I shared about my car's history and welcomed my questions. He thoughtfully checked in with me while I waited at the dealership. I appreciated his honesty and genuine concern to determine the extent of the repairs. | Read Full Review

6/12/2023 12:00:00 AM | DealerRater

★★★★★ ACM

Daniel Swartz was focused on what I shared about my car's history and welcomed my questions. He thoughtfully checked in with me while I waited at the dealership. I appreciated his honesty and genuine concern to determine the extent of the repairs. | Read Full Review

6/12/2023 12:00:00 AM | Cars.com

★★★★★ Juan Herrera

Everyone is to professional | Read Full Review

6/12/2023 12:00:00 AM | Google

★★★★★ Jeff Earl

Best VW dealer on the Northshore…. I drive past my local VW dealer(terrible one in Danvers) and it is worth the 40 minute drive. Great people and excellent customer service. Recommend to anyone buying or servicing a VW | Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ Michael Behnam

| Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ baum007

Fantastic customer service. Took my car there for a check engine light they did a scan on it as a courtesy. Said I be okay to drive back to Canada without a problem and have it taken care of back home Hats off to them. Terrific people | Read Full Review

6/10/2023 12:00:00 AM | Cars.com

★★★★★ jacob.skowronek

Had a very fast response to my problem from the kind customer service team. Good job as always! | Read Full Review

6/10/2023 12:00:00 AM | Cars.com

★★★★★ baum007

Fantastic customer service. Took my car there for a check engine light they did a scan on it as a courtesy. Said I be okay to drive back to Canada without a problem and have it taken care of back home Hats off to them. Terrific people | Read Full Review

6/10/2023 12:00:00 AM | DealerRater

★★★★★ jacob.skowronek

Had a very fast response to my problem from the kind customer service team. Good job as always! | Read Full Review

6/10/2023 12:00:00 AM | DealerRater

★★★★★ DP

Great service, again! I have been very satisfied with Colonial VW sales and service. I recommend them as exceptionally great. | Read Full Review

6/9/2023 12:00:00 AM | DealerRater

★★★★★ DP

Great service, again! I have been very satisfied with Colonial VW sales and service. I recommend them as exceptionally great. | Read Full Review

6/9/2023 12:00:00 AM | Cars.com

★★★★★ Ron Thomann

Great reception as a first time client. Very much appreciated the use of Lyft from and to my home. It made it very convenient for mew to leave my Tiguan at Colonial for servicing. | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Richard Kwiatkowski

Dan kept things moving along | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Molly Cooney

The VWCare program is fantastic. It feels good to know we have 3 year (or 30,000 miles) worth of service covered at no additional cost to us. The service professionals and technicians were extremely kind and efficient. And although I didn’t leverage all the options they offer (like a rental car, taxi service, etc) during my appt, kno | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Christos Vasileiou

Excellent service, very helpful. | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Dede Thomas

The people are friendly the service is good and they help you when they can thanks a lot Tom.. | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Julia Whitney

I was very impressed with the service I received on 6/6/23. From convenient online scheduling, complementary ride home from a very pleasant gentleman, to pick up (with no surprises??). Well done. This was my first visit, definitely not my last. | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Ed Taylor

Experienced service advisors;Efficient, crisp interactions; solid diagnosis; expedited work, solid repairs. . Pleasure doing business with them. | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ ethan.case13

Professional and courteous. Four five six seven eight nine ten eleven twelve thirteen fourteen fifteen word minimum. | Read Full Review

6/8/2023 12:00:00 AM | Cars.com

★★★★★ ethan.case13

Professional and courteous. Four five six seven eight nine ten eleven twelve thirteen fourteen fifteen word minimum. | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ Ed Taylor

Experienced service advisors;Efficient, crisp interactions; solid diagnosis; expedited work, solid repairs. . Pleasure doing business with them. | Read Full Review

6/8/2023 12:00:00 AM | DealerRater

★★★★★ sooryun0921

Kevin is definitely the best. He values customer’s needs and give prompt response on my requests | Read Full Review

6/7/2023 12:00:00 AM | DealerRater

★★★★★ BOEHMER

Great service! It is the only place where I take my car. I always get good advice and guidance regarding my car. | Read Full Review

6/7/2023 12:00:00 AM | DealerRater

★★★★★ sooryun0921

Kevin is definitely the best. He values customer’s needs and give prompt response on my requests | Read Full Review

6/7/2023 12:00:00 AM | Cars.com

★★★★★ BOEHMER

Great service! It is the only place where I take my car. I always get good advice and guidance regarding my car. | Read Full Review

6/7/2023 12:00:00 AM | Cars.com

★★★★★ Syd

Steve Warren is the best of the best, very thoughtful with helping pick out a car! | Read Full Review

6/6/2023 12:00:00 AM | Cars.com

★★★★★ Syd

Steve Warren is the best of the best, very thoughtful with helping pick out a car! | Read Full Review

6/6/2023 12:00:00 AM | DealerRater

★★★★★ Fernando Collada

Great service. Friendly staff. quick and efficient. 10/10 | Read Full Review

6/6/2023 12:00:00 AM | Google

★★★★★ James Matsiko

Good service | Read Full Review

6/6/2023 12:00:00 AM | Google

★★★★★ et ca

| Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ meghannolan

I had a great experience with Frank when i went to get my oil changed. He made sure I got the best deal possible and provided great service. Will definitely be returning for any future car maintenance! | Read Full Review

6/5/2023 12:00:00 AM | DealerRater

★★★★★ meghannolan

I had a great experience with Frank when i went to get my oil changed. He made sure I got the best deal possible and provided great service. Will definitely be returning for any future car maintenance! | Read Full Review

6/5/2023 12:00:00 AM | Cars.com

★★★★★ D Pomic

Great Service, Again!! | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Emily delalla

I had an outstanding experience with Dan at Volkswagen in Medford! His exceptional customer service went above and beyond my expectations. Not only did he assist me with scheduling a Lyft to and from the mechanic shop, but he also ensured that all my needs were met throughout the process. Dan's attention to detail and dedication to p | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ jacob parker

We love working with VW Medford, the staff on the floor is more than happy to give you honest, personal, and non pushy answers to your questions. Car shopping is personal, and sometimes you just want to get some info - VW staff here totally get it and want to help. | Read Full Review

6/4/2023 12:00:00 AM | Google

★★★★★ Precious Angel

| Read Full Review

6/2/2023 12:00:00 AM | Google

★★★★★ Penguin02007

We were able to close the purchase quickly. Kevan helped us on answer pretty much most of the question on the new EV. | Read Full Review

6/2/2023 12:00:00 AM | Cars.com

★★★★★ Penguin02007

We were able to close the purchase quickly. Kevan helped us on answer pretty much most of the question on the new EV. | Read Full Review

6/2/2023 12:00:00 AM | DealerRater

★★★★★ Lisa Chakalos Maibor

Everyone was professional and easy to get a hold of. Great communication from the team. Happy for the quick turnaround time in getting my vehicle back. Thank you. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ geoffrey auld

I've been a long time customer of VW and Colonial is the best. Would think of buying a car anywhere else. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Kaitlynn Milone

Daniel Swartz was helpful and accommodating during my routine maintenance visit. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Chris Daniels

Your service advisor, Daniel Schwartz was very helpful and accommodating, especially where it was the long holiday weekend. It was much appreciated. | Read Full Review

6/1/2023 12:00:00 AM | Google

★★★★★ Joe Mahoney

Greg was attentive and a blast to work with. He understood my needs and helped put me in the exact car I was looking for. I'm on my 4th leased Tiguan with VW and plan to return again in the future! | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Marina Filatova

I just purchased my second vehicle at this dealership. I worked with Paul Lazzaro both times. What a delight! I felt as if Paul cared about meeting my every need, he made sure the transaction goes smoothly and helped me negotiate a good price for my trade in. I will definitely be back for my third GTI! Thank you | Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ Balticmarina

Just purchased my 2nd GTI from this dealership. Paul Lazaro was my salesman both times - a delight. Paul made me feel taken care of! Very personal approach and desire to please. Thank you! | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ Kc

Steve was great and helped us work through the car buying process! We’re grateful for his support during the process | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ nursefrank39

Frank DaSilva is the best service person I've ever worked with. He doesn't do any repairs without giving me a price. A pleasure to work with. Very trustworthy. | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ asaranovitz

Great, quick service. Provided a loaner which was a must have. Would use their service again. | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ Balticmarina

Just purchased my 2nd GTI from this dealership. Paul Lazaro was my salesman both times - a delight. Paul made me feel taken care of! Very personal approach and desire to please. Thank you! | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ asaranovitz

Great, quick service. Provided a loaner which was a must have. Would use their service again. | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ nursefrank39

Frank DaSilva is the best service person I've ever worked with. He doesn't do any repairs without giving me a price. A pleasure to work with. Very trustworthy. | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ Kc

Steve was great and helped us work through the car buying process! We’re grateful for his support during the process | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ rjorcelin

I'm usually happy with your service but couple weeks ago the car was at your location for Oil Change and to replace a starter. I specifically asked to check on the brakes as the car was making a lot of squeaking noise. To make a long story short, we were told the car doesn't need new brakes and the brake level is good for a 2019 VW w | Read Full Review

5/30/2023 12:00:00 AM | Cars.com

★★★★★ rjorcelin

I'm usually happy with your service but couple weeks ago the car was at your location for Oil Change and to replace a starter. I specifically asked to check on the brakes as the car was making a lot of squeaking noise. To make a long story short, we were told the car doesn't need new brakes and the brake level is good for a 2019 VW w | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ Sara Rah

I took my car for its annual maintenance. Tom told me it would take about 2 hours and his estimate was quite precise. I easily sat there and while drinking coffee worked for two hours. Overall (and similar to my previous experience with Kiiara at this branch), very smooth and pleasant experience with Tom and Colonial VW at Medford. | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ Gisabel Barbosa Horta

Great customer service. | Read Full Review

5/29/2023 12:00:00 AM | Google

★★★★★ JJ Fur

Wonderful experience working with George in sales and Stephanie in finance. This is a no nonsense dealer that values your time. I went in to get pricing on an Atlas, to making a deal in 2 hours, including signing for the car. I normally would never walk in and agree to a deal the same day, but it was that easy and I could trust Georg | Read Full Review

5/28/2023 12:00:00 AM | Google

★★★★★ DIPIETROANDREA1

Everyone here was so helpful. This is my second car purchase from here. I would never go anywhere else | Read Full Review

5/27/2023 12:00:00 AM | DealerRater

★★★★★ DIPIETROANDREA1

Everyone here was so helpful. This is my second car purchase from here. I would never go anywhere else | Read Full Review

5/27/2023 12:00:00 AM | Cars.com

★★★★★ Laura

I was so happy to work with Keven. He's knowledgeable, patient, and friendly. This was the first new car I've ever purchased and he made the whole process painless. I am thrilled with my new car and my experience with Colonial VW Medford! | Read Full Review

5/26/2023 12:00:00 AM | Cars.com

★★★★★ Laura

I was so happy to work with Keven. He's knowledgeable, patient, and friendly. This was the first new car I've ever purchased and he made the whole process painless. I am thrilled with my new car and my experience with Colonial VW Medford! | Read Full Review

5/26/2023 12:00:00 AM | DealerRater

★★★★★ EMMANUEL BRUNO,TheFenix

| Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Ariella Williams

| Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Jose Ramos

I brought my car for a recall factory repair and the service was outstanding and professional. Thank you! | Read Full Review

5/25/2023 12:00:00 AM | Google

★★★★★ anol007

The service was quick and good. but you need some documentation on your first visit. | Read Full Review

5/25/2023 12:00:00 AM | DealerRater

★★★★★ anol007

The service was quick and good. but you need some documentation on your first visit. | Read Full Review

5/25/2023 12:00:00 AM | Cars.com

★★★★★ Laura Cella-Mowatt

| Read Full Review

5/24/2023 12:00:00 AM | Google

★★★★★ EDWIN.HERNANDEZ1

I've purchased three VWs from this dealer. I've been happy with their service. | Read Full Review

5/23/2023 12:00:00 AM | Cars.com

★★★★★ GOLDFISH027

The location is easy to get to. The Service Department is friendly and very accommodating. The time my vehicle is in the shop is minimal. All equaling a satisfied customer! | Read Full Review

5/23/2023 12:00:00 AM | Cars.com

★★★★★ EDWIN.HERNANDEZ1

I've purchased three VWs from this dealer. I've been happy with their service. | Read Full Review

5/23/2023 12:00:00 AM | DealerRater

★★★★★ GOLDFISH027

The location is easy to get to. The Service Department is friendly and very accommodating. The time my vehicle is in the shop is minimal. All equaling a satisfied customer! | Read Full Review

5/23/2023 12:00:00 AM | DealerRater

★★★★★ Nancy Woodfork

| Read Full Review

5/22/2023 12:00:00 AM | Google

★★★★★ Ryan Sullivan

Car was in great shape | Read Full Review

5/22/2023 12:00:00 AM | Google

★★★★★ Jim Miga

Kiiara Nichols was great. | Read Full Review

5/21/2023 12:00:00 AM | Google

★★★★★ magagag

Frank was excellent with customer check engine light service appointment fast service video of my diagnostic were a great feature and repair was performed by mechanic | Read Full Review

5/21/2023 12:00:00 AM | DealerRater

★★★★★ magagag

Frank was excellent with customer check engine light service appointment fast service video of my diagnostic were a great feature and repair was performed by mechanic | Read Full Review

5/21/2023 12:00:00 AM | Cars.com

★★★★★ Marta.S

Our family had a wonderful experience with this dealership. Everyone was friendly and professional. We worked with Greg and I we were extremely happy with his professionalism, expertise as well as humor. We really felt like he cared, he took his time explaining everything, from the process to car features. I highly recommend him. We | Read Full Review

5/20/2023 12:00:00 AM | Cars.com

★★★★★ Marta.S

Our family had a wonderful experience with this dealership. Everyone was friendly and professional. We worked with Greg and I we were extremely happy with his professionalism, expertise as well as humor. We really felt like he cared, he took his time explaining everything, from the process to car features. I highly recommend him. We | Read Full Review

5/20/2023 12:00:00 AM | DealerRater

★★★★★ Jeanne Craigie

I brought my car in for one year checkup and a sticker and repair of faulty gas cover plate…Tom the service representative was excellent , a warm early morning greeting and very knowledgeable and patient . I love coming to this dealership got to see my sales person Paul Lazzaro…had me in and out in an hour and the car washed! 5 stars | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Brian Caluori

Everything went great, kept me up to day and repair was done very timely! Also car was super clean when I got it back | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ James Bergin

| Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ jebergin52

Since 16 1/2 years have passed since I last purchased a new vehicle, I was a bit nervous and was not sure what to expect when I walked in the door at Colonial VW. I was introduced to Keven Umana who understood my situation. From the beginning of the process to the time I was handed the keys to my 2023 Tiguan, Keven took care of every | Read Full Review

5/19/2023 12:00:00 AM | DealerRater

★★★★★ jebergin52

Since 16 1/2 years have passed since I last purchased a new vehicle, I was a bit nervous and was not sure what to expect when I walked in the door at Colonial VW. I was introduced to Keven Umana who understood my situation. From the beginning of the process to the time I was handed the keys to my 2023 Tiguan, Keven took care of every | Read Full Review

5/19/2023 12:00:00 AM | Cars.com

★★★★★ Brandon Fisher

Exceptional service & quality. Kiiara, my Service Advisor, was extremely thorough and made sure all my concerns were addressed. Best part - my appointment actually was as long as I was quoted & kept my day on track. HUGE thanks to the Colonial VW team for going above and beyond! | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ Lisa Crowley

| Read Full Review

5/16/2023 12:00:00 AM | Google

★★★★★ Joe

Frank was great, easy process. Space for me to work while my vehicle was serviced and Frank did not try and oversell, but shared feedback from service. | Read Full Review

5/16/2023 12:00:00 AM | Cars.com

★★★★★ Joe

Frank was great, easy process. Space for me to work while my vehicle was serviced and Frank did not try and oversell, but shared feedback from service. | Read Full Review

5/16/2023 12:00:00 AM | DealerRater

★★★★★ Richard Aichelmann

Fast, courteous service. Kept us informed throughout. | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Mike V

I was given white glove treatment for my vehicle and will continue to have my vehicle serviced there. | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ ILYA.KOHEN

My experience with the service advisor Frank DaSilva was exceptional: He was accessible, attentive and very helpful in explaining in services needed done on my Jetta, as well as arranging drop of and pick up. The missing star in my review is due to the categorical dismissal of a query by another service advisor: When asked why CarPla | Read Full Review

5/14/2023 12:00:00 AM | DealerRater

★★★★★ ILYA.KOHEN

My experience with the service advisor Frank DaSilva was exceptional: He was accessible, attentive and very helpful in explaining in services needed done on my Jetta, as well as arranging drop of and pick up. The missing star in my review is due to the categorical dismissal of a query by another service advisor: When asked why CarPla | Read Full Review

5/14/2023 12:00:00 AM | Cars.com

★★★★★ Gigi

Very helpful and friendly! Got everything done in a prompt and friendly manner, will recommend! | Read Full Review

5/13/2023 12:00:00 AM | Cars.com

★★★★★ Gigi

Very helpful and friendly! Got everything done in a prompt and friendly manner, will recommend! | Read Full Review

5/13/2023 12:00:00 AM | DealerRater

★★★★★ Joe Zappala

| Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Brandon A

| Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Brad Bremer

| Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Arben Azizi

| Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ sheridan143

Great. Very pleasant experience. Car is somewhat complicated but will read and learn. Thank you | Read Full Review

5/12/2023 12:00:00 AM | DealerRater

★★★★★ sheridan143

Great. Very pleasant experience. Car is somewhat complicated but will read and learn. Thank you | Read Full Review

5/12/2023 12:00:00 AM | Cars.com

★★★★★ Roger Cotman

The folks at Colonial VW are top notch. Liked my 2019 GLI so much. Trying to upgrade to the only 2023 that has come in in the last year (stick) | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ Allen Poma

| Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ Paul Flood

I have no problem excellent service very nice and curtised to people | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ antosoubr

Excellent Service. Greg Cohen really went above and beyond for my recent car deal as he did on other occasions. From start to finish, everything was perfect and he offered the best advice I have come across in my time purchasing/leasing vehicles. A very knowledgeable, honest, and true salesperson. Highly recommended and for sure will | Read Full Review

5/10/2023 12:00:00 AM | Cars.com

★★★★★ antosoubr

Excellent Service. Greg Cohen really went above and beyond for my recent car deal as he did on other occasions. From start to finish, everything was perfect and he offered the best advice I have come across in my time purchasing/leasing vehicles. A very knowledgeable, honest, and true salesperson. Highly recommended and for sure will | Read Full Review

5/10/2023 12:00:00 AM | DealerRater

★★★★★ GAILANTOS

The people working at this establishment were friendly knowledgeable and very helpful. My visit was fast and easy. | Read Full Review

5/9/2023 12:00:00 AM | DealerRater

★★★★★ GAILANTOS

The people working at this establishment were friendly knowledgeable and very helpful. My visit was fast and easy. | Read Full Review

5/9/2023 12:00:00 AM | Cars.com

★★★★★ antonio brum

Excellent Service. Greg Cohen really went above and beyond for my recent car deal as he did on other occasions. From start to finish, everything was perfect and he offered the best advice I have come across in my time purchasing/leasing vehicles. A very knowledgeable, honest, and true salesperson. Highly recommended and for sure will | Read Full Review

5/9/2023 12:00:00 AM | Google

★★★★★ Felipe Pageu

My experience at VW Colonial was 5 stars, they have a good staff and they do what is necessary to do to fix the problem. | Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ nick mastrocola

| Read Full Review

5/8/2023 12:00:00 AM | Google

★★★★★ Scott

2nd car purchased here, it’s always a quick easy process. Couldn’t recommend them more. | Read Full Review

5/8/2023 12:00:00 AM | Cars.com

★★★★★ Scott

2nd car purchased here, it’s always a quick easy process. Couldn’t recommend them more. | Read Full Review

5/8/2023 12:00:00 AM | DealerRater

★★★★★ TessH

The staff is friendly, and every time I’ve been in I wait there for the car and they always try to get me out quickly. However, I wonder if that is at the peril of quality service. I have now had my car in twice, and my wipers were not replaced and the driver side wiper was actually torn and not working for both of those trips which | Read Full Review

5/8/2023 12:00:00 AM | DealerRater

★★★★★ TessH

The staff is friendly, and every time I’ve been in I wait there for the car and they always try to get me out quickly. However, I wonder if that is at the peril of quality service. I have now had my car in twice, and my wipers were not replaced and the driver side wiper was actually torn and not working for both of those trips which | Read Full Review

5/8/2023 12:00:00 AM | Cars.com

★★★★★ SAMKINASEWICH

I had a wonderful experience working with the team at colonial, they are true professionals! | Read Full Review

5/6/2023 12:00:00 AM | Cars.com

★★★★★ SAMKINASEWICH

I had a wonderful experience working with the team at colonial, they are true professionals! | Read Full Review

5/6/2023 12:00:00 AM | DealerRater

★★★★★ Moe Y

Great customer service at Parts dept | Read Full Review

5/6/2023 12:00:00 AM | Google

★★★★★ larrympowers

Frank the Service Man explained needed repairs very clearly. He proactively called me with service updates. Excellent customer service from this guy!! | Read Full Review

5/5/2023 12:00:00 AM | DealerRater

★★★★★ larrympowers

Frank the Service Man explained needed repairs very clearly. He proactively called me with service updates. Excellent customer service from this guy!! | Read Full Review

5/5/2023 12:00:00 AM | Cars.com

★★★★★ DANIELPCONWAY

Quick process and super easy which is super helpful on an workday and I appreciate it! | Read Full Review

5/4/2023 12:00:00 AM | Cars.com

★★★★★ DANIELPCONWAY

Quick process and super easy which is super helpful on an workday and I appreciate it! | Read Full Review

5/4/2023 12:00:00 AM | DealerRater

★★★★★ Karen Lynch

Dan is great. Explains everything, doesn't push unnecessary services. Cost are reasonable. | Read Full Review

5/4/2023 12:00:00 AM | Google

★★★★★ Ramnath Subbaraman

Great service from Malachy and colleagues. I was keen on getting an EV, and the ID4 ended up being a great choice. They helped me navigate all the questions around the tax rebate. | Read Full Review

5/4/2023 12:00:00 AM | Google

★★★★★ DJ Juan Madrid

Amazing services! Patient and profesional. | Read Full Review

5/3/2023 12:00:00 AM | Google

★★★★★ Adam Cissell

| Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ Erik.Bertalan

Steve Warren at VW of Medford is extremely efficient and helpful with the car buying experience. | Read Full Review

5/2/2023 12:00:00 AM | DealerRater

★★★★★ ANGELARFOSS

Colonial VW of Medford is terrific. The staff is always friendly and helpful. They have kept my Golf in fine shape since I bought it in 2012. During my recent annual service visit I worked with woman, but I've forgotten her name. | Read Full Review

5/2/2023 12:00:00 AM | DealerRater

★★★★★ MCCHALICHER

Worked with Frank and the team in the Service Department. All were great. They kept me informed on a long lead time part for warranty service on a very new car, and completed what they could promptly. Car has been driving great since, so I gather the actual service was done well. Much better than another VW dealership I have dealt wi | Read Full Review

5/2/2023 12:00:00 AM | DealerRater

★★★★★ MCCHALICHER

Worked with Frank and the team in the Service Department. All were great. They kept me informed on a long lead time part for warranty service on a very new car, and completed what they could promptly. Car has been driving great since, so I gather the actual service was done well. Much better than another VW dealership I have dealt wi | Read Full Review

5/2/2023 12:00:00 AM | Cars.com

★★★★★ ANGELARFOSS

Colonial VW of Medford is terrific. The staff is always friendly and helpful. They have kept my Golf in fine shape since I bought it in 2012. During my recent annual service visit I worked with woman, but I've forgotten her name. | Read Full Review

5/2/2023 12:00:00 AM | Cars.com

★★★★★ Erik.Bertalan

Steve Warren at VW of Medford is extremely efficient and helpful with the car buying experience. | Read Full Review

5/2/2023 12:00:00 AM | Cars.com

★★★★★ djchristo99

Service staff is always helpful and repairs are completed on time. They always answer my questions promptly | Read Full Review

5/1/2023 12:00:00 AM | Cars.com

★★★★★ djchristo99

Service staff is always helpful and repairs are completed on time. They always answer my questions promptly | Read Full Review

5/1/2023 12:00:00 AM | DealerRater

★★★★★ djones358

The whole process took a few hours. I was able to take the car home that day | Read Full Review

4/30/2023 12:00:00 AM | DealerRater

★★★★★ vfrontinan

My experience with colonial Volkswagen and Frank Silva was absolutely superb you very much for the service | Read Full Review

4/30/2023 12:00:00 AM | DealerRater

★★★★★ vfrontinan

My experience with colonial Volkswagen and Frank Silva was absolutely superb you very much for the service | Read Full Review

4/30/2023 12:00:00 AM | Cars.com

★★★★★ djones358

The whole process took a few hours. I was able to take the car home that day | Read Full Review

4/30/2023 12:00:00 AM | Cars.com

★★★★★ Dayse Kumar

I was able to schedule a service appointment last minute. All the issues were addressed accordingly and in a timely manner. | Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Oscar Marchena

| Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Richard Bertin

Kiiara did an excellent job communicating and taking care of both my car and my expectations. | Read Full Review

4/28/2023 12:00:00 AM | Google

★★★★★ Christopher Wihtelin

Scheduled a service and Kiiara in the service department took care of me. She was great - extremely helpful, professional and communicative. Had a great experience and will continue to use Colonial for all my service needs. | Read Full Review

4/28/2023 12:00:00 AM | Google

★★★★★ MARCOSGUIMARAES66

Excelente customer service. Especially frank da Silva. Take everything I need and pay attention what the need . Thanks frank | Read Full Review

4/27/2023 12:00:00 AM | Cars.com

★★★★★ MARCOSGUIMARAES66

Excelente customer service. Especially frank da Silva. Take everything I need and pay attention what the need . Thanks frank | Read Full Review

4/27/2023 12:00:00 AM | DealerRater

★★★★★ MANTUBHAUMIK

VW Medford provided prompt and affordable service for last 7 years. I am very happy with the service. | Read Full Review

4/26/2023 12:00:00 AM | DealerRater

★★★★★ MANTUBHAUMIK

VW Medford provided prompt and affordable service for last 7 years. I am very happy with the service. | Read Full Review

4/26/2023 12:00:00 AM | Cars.com

★★★★★ Almedin Klapuh

it's not bad, but there are actually a few things that I don't like, here's an example, just one thing, the car was supposed to be ready in two hours, but after 6 hours, the car was still at the service.but I have a gps and I checked that the car was in the parking lot a few hours after it was finished, but no one calls to let you kn | Read Full Review

4/26/2023 12:00:00 AM | Google

★★★★★ Judi Dwyer

Great service | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ J MANC

Dan was very helpful! All those guys over there are great! Thank you! | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ Grace Seward

Dan was very helpful and made sure I got the tires that worked for my budget and the functionality I needed. | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ Jeffrey Michael

Very clear communications | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ nbrodyagin

Everything was great, they were flexible and quick, explained things in details, I highly recommend it. | Read Full Review

4/25/2023 12:00:00 AM | Cars.com

★★★★★ william.congdon

They responded fast to my request for a test drive and were very helpful in the leasing process. | Read Full Review

4/25/2023 12:00:00 AM | Cars.com

★★★★★ higgins.mc

Steve was helpful, responsive and patient with me in leasing our new VW vehicle. He made the process easy and always gave us his honest opinion! | Read Full Review

4/25/2023 12:00:00 AM | Cars.com

★★★★★ nbrodyagin

Everything was great, they were flexible and quick, explained things in details, I highly recommend it. | Read Full Review

4/25/2023 12:00:00 AM | DealerRater

★★★★★ higgins.mc

Steve was helpful, responsive and patient with me in leasing our new VW vehicle. He made the process easy and always gave us his honest opinion! | Read Full Review

4/25/2023 12:00:00 AM | DealerRater

★★★★★ william.congdon

They responded fast to my request for a test drive and were very helpful in the leasing process. | Read Full Review

4/25/2023 12:00:00 AM | DealerRater

★★★★★ Jeff Tucker

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4/23/2023 12:00:00 AM | Google

★★★★★ Viviana Noble - Colombo

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4/22/2023 12:00:00 AM | Google

★★★★★ Jason Giacoppo

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4/22/2023 12:00:00 AM | Google

★★★★★ jettadriver

I chose this dealership over another local one because they were much less pushy! I felt more respected as a customer. There were delays outside the dealership's control, but they were were great overall! | Read Full Review

4/22/2023 12:00:00 AM | DealerRater

★★★★★ jettadriver

I chose this dealership over another local one because they were much less pushy! I felt more respected as a customer. There were delays outside the dealership's control, but they were were great overall! | Read Full Review

4/22/2023 12:00:00 AM | Cars.com

★★★★★ Jacqueline Garcia

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4/21/2023 12:00:00 AM | Google

★★★★★ Erin

My lease was coming due and Paul walked me through all of my options and got me into a new 2023 Tiguan. He was professional, responsive and a genuine pleasure to work with. I highly recommend VW Medford and Paul Lazzaro. Exceptionally great experience overall! | Read Full Review

4/20/2023 12:00:00 AM | Google

★★★★★ Orapan Poomthan

Great job! | Read Full Review

4/20/2023 12:00:00 AM | Google

★★★★★ April DellaVecchia

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4/20/2023 12:00:00 AM | Google

★★★★★ yvonne McElroy

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4/20/2023 12:00:00 AM | Google

★★★★★ wyatshek

Kilara is very helpful and follow through. And the workmanship on the wheel refinishing is amazing. | Read Full Review

4/20/2023 12:00:00 AM | Cars.com

★★★★★ vwtig20

My lease was coming due and Paul walked me through all of my options and got me into a new 2023 Tiguan. He was professional, responsive and a genuine pleasure to work with. I highly recommend VW Medford and Paul Lazzaro. Exceptionally great experience overall! | Read Full Review

4/20/2023 12:00:00 AM | Cars.com

★★★★★ vwtig20

My lease was coming due and Paul walked me through all of my options and got me into a new 2023 Tiguan. He was professional, responsive and a genuine pleasure to work with. I highly recommend VW Medford and Paul Lazzaro. Exceptionally great experience overall! | Read Full Review

4/20/2023 12:00:00 AM | DealerRater

★★★★★ wyatshek

Kilara is very helpful and follow through. And the workmanship on the wheel refinishing is amazing. | Read Full Review

4/20/2023 12:00:00 AM | DealerRater

★★★★★ raiadaniel

Good experience. Kiiara was very helpful in expediting everything. Frank was good at explaining everything in the process along the way. | Read Full Review

4/19/2023 12:00:00 AM | DealerRater

★★★★★ alainkhnaisser

It was my first experience with Volkswagen. The team is great, unexpectedly i had a great time while waiting! Thank you Medford Volkswagen. | Read Full Review

4/19/2023 12:00:00 AM | DealerRater

★★★★★ jackavory62

Service was great. Wait time was fair, updates were frequent, and my car was provided the work it needed. | Read Full Review

4/19/2023 12:00:00 AM | DealerRater

★★★★★ alainkhnaisser

It was my first experience with Volkswagen. The team is great, unexpectedly i had a great time while waiting! Thank you Medford Volkswagen. | Read Full Review

4/19/2023 12:00:00 AM | Cars.com

★★★★★ jackavory62

Service was great. Wait time was fair, updates were frequent, and my car was provided the work it needed. | Read Full Review

4/19/2023 12:00:00 AM | Cars.com

★★★★★ raiadaniel

Good experience. Kiiara was very helpful in expediting everything. Frank was good at explaining everything in the process along the way. | Read Full Review

4/19/2023 12:00:00 AM | Cars.com

★★★★★ Amanda Bemis

excellent customer service! Friendly and straight forward. Clear communication and answered all of my questions - I walked out feeling confident that my car was in great hands! Thank you!! | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ Samir Oza

I loved the experience I had at VW of medford. Tom was absolutely great. I do wish the labor cost was a bit lower; for a part only worth 1/3rd of the actual total cost I was charged. Also, I worried that the initial diagnosis wasn’t as thorough as I would expect, as my future recommendations weren’t accurate. But I appreciate all the | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ WYat Shek

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4/17/2023 12:00:00 AM | Google

★★★★★ Noel Clarke

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4/16/2023 12:00:00 AM | Google

★★★★★ Catherine Scull

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4/16/2023 12:00:00 AM | Google

★★★★★ Glen Miller

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4/14/2023 12:00:00 AM | Google

★★★★★ Eileen Riestra

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4/14/2023 12:00:00 AM | Google

★★★★★ Mattsleep

Just got a brand new ‘23 Tiguan SE from Paul Lazzaro over at VW colonial Medford - I can’t recommend both highly enough! Such great service and SO easy to deal with! Thank you Paul | Read Full Review

4/13/2023 12:00:00 AM | Cars.com

★★★★★ Mattsleep

Just got a brand new ‘23 Tiguan SE from Paul Lazzaro over at VW colonial Medford - I can’t recommend both highly enough! Such great service and SO easy to deal with! Thank you Paul | Read Full Review

4/13/2023 12:00:00 AM | DealerRater

★★★★★ maureenmac226

The entire process was easy fast and great service. Happy with Colonial VW. Thank you! | Read Full Review

4/12/2023 12:00:00 AM | DealerRater

★★★★★ maureenmac226

The entire process was easy fast and great service. Happy with Colonial VW. Thank you! | Read Full Review

4/12/2023 12:00:00 AM | Cars.com

★★★★★ Marcio Arce

So I went last tuesday for my first maintenance and to replace my battery, which stopped working during the first 6 months -- The personal there was not helpful and rude - I don't feel like I had that 'truly exceptional experience' as advertised. When I ask if there was a possibility to split the maintenance payment (through klarna, | Read Full Review

4/12/2023 12:00:00 AM | Google

★★★★★ Ian

I have a 2017 GTI and a 2015 sportwagen that are serviced at VW Medford regularly. For the 2017 GTI, I brought it in for an headlight replacement under warranty. The service team noticed a sunroof leak, and fixed that as well. Additionally, I ordered parts for my 2015 Sportwagen. Prices were discounted compared to other VW dealership | Read Full Review

4/11/2023 12:00:00 AM | Cars.com

★★★★★ Ian

I have a 2017 GTI and a 2015 sportwagen that are serviced at VW Medford regularly. For the 2017 GTI, I brought it in for an headlight replacement under warranty. The service team noticed a sunroof leak, and fixed that as well. Additionally, I ordered parts for my 2015 Sportwagen. Prices were discounted compared to other VW dealership | Read Full Review

4/11/2023 12:00:00 AM | DealerRater

★★★★★ Kevin

Very nice location and a straightforward experience. They knew exactly why I came in and were able to assist me in a timely manner. The only minor complaint I have is that I called the service department one day to make an appointment but the man on the phone sounded a little rude and didn't know that I had to be there, but afterward | Read Full Review

4/11/2023 12:00:00 AM | DealerRater

★★★★★ Kevin

Very nice location and a straightforward experience. They knew exactly why I came in and were able to assist me in a timely manner. The only minor complaint I have is that I called the service department one day to make an appointment but the man on the phone sounded a little rude and didn't know that I had to be there, but afterward | Read Full Review

4/11/2023 12:00:00 AM | Cars.com

★★★★★ John Balian

| Read Full Review

4/10/2023 12:00:00 AM | Google

★★★★★ matt sleep

Just got a brand new ‘23 Tiguan SE from Paul Lazzaro over at VW colonial Medford - I can’t recommend both highly enough! Such great service and SO easy to deal with! Thank you Paul! | Read Full Review

4/10/2023 12:00:00 AM | Google

★★★★★ Qing Li

| Read Full Review

4/9/2023 12:00:00 AM | Google

★★★★★ MGOYETCHE

It was a good experience. They found a nail in my tire and fixed it. | Read Full Review

4/9/2023 12:00:00 AM | Cars.com

★★★★★ MGOYETCHE

It was a good experience. They found a nail in my tire and fixed it. | Read Full Review

4/9/2023 12:00:00 AM | DealerRater

★★★★★ mbaker1234d

Paul Lazzaro was very helpful and he made the buying process quick and easy for me. | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ Raj G

Keven Umana is exceptionally Customer focused and ensures all details are addressed and the deal experience is very pleasant | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ SALLYD0907

Very trustworthy and great service…happy to be part of colonial volkswagon. Thank you very much! | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ SL

Tom, Excellent service. Every issue with my car was fixed. Thank you very much for your service | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ Raj G

Keven Umana is exceptionally Customer focused and ensures all details are addressed and the deal experience is very pleasant | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ mbaker1234d

Paul Lazzaro was very helpful and he made the buying process quick and easy for me. | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ SALLYD0907

Very trustworthy and great service…happy to be part of colonial volkswagon. Thank you very much! | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ SL

Tom, Excellent service. Every issue with my car was fixed. Thank you very much for your service | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ Michael Baker

Paul Lazzaro was very helpful and made the buying process easy for me. | Read Full Review

4/7/2023 12:00:00 AM | Google

★★★★★ John Balliro

Quick responses with easy online booking and they checked in every step of the way when fixing a transmission problem with my Tiguan | Read Full Review

4/7/2023 12:00:00 AM | Google

★★★★★ R G

They made a Tiguan available when no other Dealer in Massachusetts could | Read Full Review

4/7/2023 12:00:00 AM | Google

★★★★★ PKILEY5

I bring my car here expecting good service, as one should bringing their car to the brand specific dealership. The last two times I have brought my car in for as oil change in tire rotation there has been neglect while doing the oil change. I shouldn’t find bits of oil around my engine bay nor should I see it leaking down the side of | Read Full Review

4/7/2023 12:00:00 AM | Cars.com

★★★★★ PKILEY5

I bring my car here expecting good service, as one should bringing their car to the brand specific dealership. The last two times I have brought my car in for as oil change in tire rotation there has been neglect while doing the oil change. I shouldn’t find bits of oil around my engine bay nor should I see it leaking down the side of | Read Full Review

4/7/2023 12:00:00 AM | DealerRater

★★★★★ Ryanjaeyoonkim

This Volkswagen Dealer is always on top of things, knows how to keep their customers satisfied. Highly recommended. Paul Lazzaro is the guy you want. | Read Full Review

4/6/2023 12:00:00 AM | DealerRater

★★★★★ Ryanjaeyoonkim

This Volkswagen Dealer is always on top of things, knows how to keep their customers satisfied. Highly recommended. Paul Lazzaro is the guy you want. | Read Full Review

4/6/2023 12:00:00 AM | Cars.com

★★★★★ Nokeif

Been going here for nearly 2 years and I have a great experience every time I go in for service! Awesome people! | Read Full Review

4/5/2023 12:00:00 AM | Google

★★★★★ Karen Bona

Went to Colonial VW of Medford today to turn in my leased VW 2020 Tiguan SE. It's a great car and it served me well but it was time for a change...one more ride...the keep me ??! The team at VW will serve you well also...go in and ask for Steven Tkaczyk, sales consultant he can assist you in getting into a great VW...all of the team | Read Full Review

4/4/2023 12:00:00 AM | Google

★★★★★ SABELLI.JOSEPH

Excellent dealer clean efficient Frank the service manager was awesome I would highly recommend them | Read Full Review

4/4/2023 12:00:00 AM | Cars.com

★★★★★ MARNIE.KELLY.123

Colonial VW service is always thorough and the people are very helpful. Waiting room is very comfortable. | Read Full Review

4/4/2023 12:00:00 AM | Cars.com

★★★★★ paultrealty

Taking my vehicle on a timely manner was convenient. Disappointed the tires were not rotated and although the car was washed, not vacuumed as in the past. | Read Full Review

4/4/2023 12:00:00 AM | Cars.com

★★★★★ JENNDUNN108

Went in with a broken windshield wiper that also cracked my windshield. The customer service is always awesome at the service department, but Dan truly helped me out! The cost was going to be way more than I expected, but he found out that it was covered by a warranty and I only had to pay for the new wipers. Also, their weren't any | Read Full Review

4/4/2023 12:00:00 AM | Cars.com

★★★★★ paultrealty

Taking my vehicle on a timely manner was convenient. Disappointed the tires were not rotated and although the car was washed, not vacuumed as in the past. | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ MARNIE.KELLY.123

Colonial VW service is always thorough and the people are very helpful. Waiting room is very comfortable. | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ JENNDUNN108

Went in with a broken windshield wiper that also cracked my windshield. The customer service is always awesome at the service department, but Dan truly helped me out! The cost was going to be way more than I expected, but he found out that it was covered by a warranty and I only had to pay for the new wipers. Also, their weren't any | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ SABELLI.JOSEPH

Excellent dealer clean efficient Frank the service manager was awesome I would highly recommend them | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ Cathy Dunn

I recently leased a new Jetta from George at Colonial VW and it was a fantastic experience. The most important thing to me was that George listened to me and did exactly what I asked for. I also wanted to mention that the teamwork that they display there is what all dealerships should do. Thank you very much! | Read Full Review

4/3/2023 12:00:00 AM | Google

★★★★★ Denise mcKeown

Had service on my car on Saturday. They were attentive and got the job done as fast as possible. Very friendly service people. | Read Full Review

4/3/2023 12:00:00 AM | Google

★★★★★ Stephen Welch

Kiiara was incredibly helpful throughout the entire process! Would highly recommend! | Read Full Review

4/3/2023 12:00:00 AM | Google

★★★★★ alexandru serbanescu

| Read Full Review

4/2/2023 12:00:00 AM | Google

★★★★★ JUNIORMACH2

Frank is always super helpful and efficient thru the whole process. My car is in and out in no time. | Read Full Review

4/2/2023 12:00:00 AM | DealerRater

★★★★★ ahadjiosif

I had a great experience here. Service was quick, pricing was transparent, and I appreciated the advice on potential issues that may arise in the future. I would definitely recommend. | Read Full Review

4/2/2023 12:00:00 AM | DealerRater

★★★★★ JUNIORMACH2

Frank is always super helpful and efficient thru the whole process. My car is in and out in no time. | Read Full Review

4/2/2023 12:00:00 AM | Cars.com

★★★★★ ahadjiosif

I had a great experience here. Service was quick, pricing was transparent, and I appreciated the advice on potential issues that may arise in the future. I would definitely recommend. | Read Full Review

4/2/2023 12:00:00 AM | Cars.com

★★★★★ Joshua Lown

Great service, very communicative and helpful throughout. Will keep coming back here! | Read Full Review

3/31/2023 12:00:00 AM | Google

★★★★★ Mario Cruz

They help really fast and take care of you any way they posible can and will keep you posted on you’re car . | Read Full Review

3/31/2023 12:00:00 AM | Google

★★★★★ jennifer dunn

Went in with a broken windshield wiper that also cracked my windshield. The customer service is always awesome at the service department, but Dan truly helped me out! The cost was going to be way more than I expected, but he found out that it was covered by a warranty and I only had to pay for the new wipers. Also, their weren't a | Read Full Review

3/31/2023 12:00:00 AM | Google

★★★★★ Allison Galluzzo

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3/30/2023 12:00:00 AM | Google

★★★★★ Alain Khnaisser

| Read Full Review

3/30/2023 12:00:00 AM | Google

★★★★★ Ndelaria7

Everyone made my buying experience excellent. Paul Lazzaro is terrific. He took care of everything we asked of him. Jason Giacoppo and Stephanie Trevisone we're crystal clear about everything and added to the the smoothness of the transaction. I would highly recommend this dealership. | Read Full Review

3/30/2023 12:00:00 AM | Cars.com

★★★★★ Ndelaria7

Everyone made my buying experience excellent. Paul Lazzaro is terrific. He took care of everything we asked of him. Jason Giacoppo and Stephanie Trevisone we're crystal clear about everything and added to the the smoothness of the transaction. I would highly recommend this dealership. | Read Full Review

3/30/2023 12:00:00 AM | DealerRater

★★★★★ Ankit Saxena

| Read Full Review

3/29/2023 12:00:00 AM | Google

★★★★★ Luke Sand

Great service | Read Full Review

3/28/2023 12:00:00 AM | Google

★★★★★ F “TheRightPath” A

Thank you very much for the professional service. 5 stars, specially for Frank DeSilva | Read Full Review

3/27/2023 12:00:00 AM | Google

★★★★★ Samantha Peters

Colonial Volkswagen made my experience enjoyable and effortless! I love my new Tiguan! Paul was great to work with. | Read Full Review

3/26/2023 12:00:00 AM | Google

★★★★★ Ryan Kim

This Volkswagen Dealer is always on top of things, knows how to keep their customers satisfied. Highly recommended | Read Full Review

3/26/2023 12:00:00 AM | Google

★★★★★ steve@allstateelectric.com

My experience went smoothly I would and have recommended your dealership to others based on this experience I would come back again in the future | Read Full Review

3/26/2023 12:00:00 AM | DealerRater

★★★★★ steveallstateelectric

My experience went smoothly I would and have recommended your dealership to others based on this experience I would come back again in the future | Read Full Review

3/26/2023 12:00:00 AM | Cars.com

★★★★★ PATRICE.C.NICHOLAS

Thank you for making my VW run like new! It is great to have it done! | Read Full Review

3/25/2023 12:00:00 AM | Cars.com

★★★★★ bonnie_bonnie

My service advisor was excellent! Car was ready 39 minutes sooner than promised. She gave me good advice about oil changes and I am convinced all service needs to be done at dealership. Thanks for investing in such outstanding representatives of your company. | Read Full Review

3/25/2023 12:00:00 AM | Cars.com

★★★★★ CLa

Steve Warren was very helpful in my car purchasing experience. Thank you Steve, it was a pleasure working with you. | Read Full Review

3/25/2023 12:00:00 AM | Cars.com

★★★★★ CLa

Steve Warren was very helpful in my car purchasing experience. Thank you Steve, it was a pleasure working with you. | Read Full Review

3/25/2023 12:00:00 AM | DealerRater

★★★★★ PATRICE.C.NICHOLAS

Thank you for making my VW run like new! It is great to have it done! | Read Full Review

3/25/2023 12:00:00 AM | DealerRater

★★★★★ bonnie_bonnie

My service advisor was excellent! Car was ready 39 minutes sooner than promised. She gave me good advice about oil changes and I am convinced all service needs to be done at dealership. Thanks for investing in such outstanding representatives of your company. | Read Full Review

3/25/2023 12:00:00 AM | DealerRater

★★★★★ Joseph Sabelli

Very impressive dealership. The price service manager Frank was excellent. He immediately had my problem diagnosed, ordered the parts put me in a loaner and had everything completed in just a few days. Great place to do business | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Elicia Wilson

Quick, easy and efficient (and great communication). Very impressed! | Read Full Review