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Scott Volkswagen

★★★★★(107)read reviews

777 Taunton Ave, East Providence, RI 02914

(401) 829-4797 Ask About Our Service Specials!

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Mon: 8:00 AM - 5:30 PMTues: 8:00 AM - 5:30 PMWed: 8:00 AM - 5:30 PMThur: 8:00 AM - 5:30 PMFri: 8:00 AM - 5:30 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Mabel Maude
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12/8/2025 12:00:00 AM | Google
★★★★★ Katelynn Edwards
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12/5/2025 12:00:00 AM | Google
★★★★★ Mike Katz
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12/4/2025 12:00:00 AM | Google
★★★★★ Cm Surette
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12/4/2025 12:00:00 AM | Google
★★★★★ KENNETH TAVARES
They were able to help with the service and cost me 35.00 to rotate the tires after a year from purchase | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Brian Blaney
I enjoy all of my service visits to Scott. The service managers are all great and personable. The shuttle service is really nice. My vehicle continues to work well and any concerns I have are always fully addressed. | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ fernpiero1969
Great experience from the beginning to the end. Selena found the car we were looking for. We told her about our budget and what we wanted. She found more than one option, which made it easier for us to decide: no attitude and no pressure, which is hard to find when purchasing a car. I wish there were an option to give this place 10 s | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Claudio Raposo
Came back to Scott VW because of such a bad experience at Mastria VW in Raynham even though the commute is much longer. We were not disappointed! Sam the service advisor is fantastic. Scott VW went above and beyond to make sure our car was repaired correctly and to a high standard. Scott VW will be our go to service center for both o | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ erick miguel
Dont buy parts there , they overcharge you, saw a part online there that they had on stock for a price and when i called the guy said twice the money and if you want the website price you had to ordered online and wait 3-5 days. If you go to parts store and want it right away is twice the money . Ridiculous. Somebody is stealing mone | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Newell Warde
Top notch hospitality and service (far, far above what I have experienced over 10 years with 2 cars at the dealer for my wife’s “elite” Swedish mark). I almost hope for more problems with my problem-free VW so I could spend more time at Scott. The service desk (Michael Ball!), the workshop (oops, trying to think of his name!), sales | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Lori Ball
Calm, kind and attentive employees and environment. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ gabriela piquette
Pleasant experience, very professional. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Ann Piper
I just leased my 4th car through Scott VW. Received a good deal during their sign and drive days! Also, Dennis is our go to guy when it’s time for a new car! Thanks! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Tracey Lee-Mignacca
Very pleased with the service that was performed on our 2013 Jetta. We have utilized Scott's Service Department for this vehicle two times and we appreciate the quality of the work , and the thorough inspection of any potential issues. Staff is very friendly and accommodating in the service Department. | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Meredith
Excellent service and commitment to the brand. Samantha ( service advisor) and Scott ( tech Forman). Thank you for a great job with my GTI and sunroof | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ David Lessard
Quick, courteous, and never pushy. They give solid advice, offer a comfortable waiting area or a pleasant ride for bigger repairs, and are the only place we trust with our VWs (even if our VWs don’t always return the love). | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ John Monaghan
Exceptional service…not once in a while, but every time. Scott’s Service team is the best in the business. We own 3 VW’s and would never consider taking them anywhere but Scott. Big thanks to Jon and Sam for their service. | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ alayne white
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11/21/2025 12:00:00 AM | Google
★★★★★ Alek Gerken
5 stars for sure. I was called to confirm details hours before my appointment was scheduled to take place (I scheduled online) Michael was very thorough and excellent with his communication. Very comfortable recommending Scott’s and continuing to bring my vehicles to them. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Dave Cox
Mohammed was very helpful, patient, and friendly. He made the process of purchasing my car less stressful. Everyone that I encountered from the financial staff to floor staff was friendly, helpful, and understanding. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Rohit Rao
Very good service department at Scott VW — quick diagnosis, removed a suspension transport puck that had been left over by another dealership from whom I bought the car, and got the car riding right again. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ C S
The whole team at Scott VW is incredible! | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Liz D
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11/19/2025 12:00:00 AM | Google
★★★★★ Scott Washburn
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11/19/2025 12:00:00 AM | Google
★★★★★ Kathy Brown
I had a service appointment for my car on Monday and couldn’t be happier with my experience. Jon kept me informed of my car status and fully explained the process with my car. There were some error messages that needed to checked out, and I also had the exterior coating put on my car. When I picked up my car it was as if it was b | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Susan Reiche
Service was quick, easy and thorough. | Read Full Review
11/17/2025 12:00:00 AM | Google
★★★★★ Sarah Duarte
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11/15/2025 12:00:00 AM | Google
★★★★★ Bob Hornby
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11/15/2025 12:00:00 AM | Google
★★★★★ Nicholas Friesner
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11/15/2025 12:00:00 AM | Google
★★★★★ John Marshall
Very professional. Dropped my car off and it was fixed within 2h, as they had informed me. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ Hima
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11/13/2025 12:00:00 AM | Google
★★★★★ Raymond Laney
Just wanna say that I noticed an issue with my Volkswagen atlas called Scott Volkswagen on a Thursday or Friday. Explain the problem that I noticed and they brought me in the following Monday without question. I’ve never really experienced that kind of customer service , normally it’s a month to two months out before You can get in k | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Kyleen Gorski
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11/12/2025 12:00:00 AM | Google
★★★★★ paul mooney
Fantastic customer service!! | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Amber Tootell
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11/11/2025 12:00:00 AM | Google
★★★★★ Benjamin Lord
Amazing service did a great job on my car quickly!! Thank you | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Mary Appleton
Customer Service was amazing from start to finish. My car was serviced quickly. Everyone there is just great to deal with! | Read Full Review
11/9/2025 12:00:00 AM | Google
★★★★★ Mary Briand
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11/8/2025 12:00:00 AM | Google
★★★★★ john montecalvo
Service Department is exceptional!!! They understand the meaning of customer service. | Read Full Review
11/8/2025 12:00:00 AM | Google
★★★★★ Lynn Rathbone
Always wonderful to work with Scotts. They have picked both our Tiguans up and taken them for a service. Thank you everyone | Read Full Review
11/8/2025 12:00:00 AM | Google
★★★★★ Amanda Cote
Very professional & personable service! | Read Full Review
11/6/2025 12:00:00 AM | Google
★★★★★ Molly Fournier
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11/6/2025 12:00:00 AM | Google
★★★★★ Rebecca Mattis
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11/5/2025 12:00:00 AM | Google
★★★★★ Peg Sacco
Sam kept me updated on what was happening with my car. She explained everything! Customer service at its finest.. she’s outstanding! | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Robert Dupont
Always reliable and they consistently offer clear communication/recommendations. | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Caroline Adler
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11/5/2025 12:00:00 AM | Google
★★★★★ Steve Silva
Have purchased two vehicles here recently. Everything was good, Emile our salesman took care of everything. Didn't feel pressured at all and was really helpful along the way. Would recommend and will most likely be buying a 3rd vehicle here in the future. Thanks! | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Mary Jane Morin
The staff is always pleasant to deal with! Billy the mechanic is great!! Overall an excellent experience! | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Raeanne Alves
Prompt, courteous service | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Amy Barrett
Best service department… knowledgeable, friendly, helpful | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Kimberly Mahdesian
They always try to find a coupon or a way to bring the cost down if the repair is very expensive!!! | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Elaine Walen
I would recommend Maria P. for patience, perseverance, and a perky attitude! ?? -A pleasure to deal with. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Tanguy Philbert
Kind and trustworthy service department. Prices for labor do tend to be on the higher side, but they are peace of mind repairs/maintenance items. If the quote is steep, they help you prioritize which items are really necessary without making you feel forced to perform them... unless critical for safety of course. I like that I haven' | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Andrea Talbot
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11/2/2025 12:00:00 AM | Google
★★★★★ Jane S
Always a great experience servicing my car with them. Their whole team is amazing! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Charles Dubois
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11/2/2025 12:00:00 AM | Google
★★★★★ Joanne Mollica
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11/1/2025 12:00:00 AM | Google
★★★★★ Meredith Sheehan
The service I get from Scott is incredible. The personalities there are amazing. Service is quick and efficient. The body shop does the best work on my car. They pride themselves on perfection. | Read Full Review
10/31/2025 12:00:00 AM | Google
★★★★★ Joe Pires
Brought my car in for regular periodic service. No complaints full inspection check informing me of general condition of the vehicle with future recommendations. Treated professionally as Every other time I visited this dealership | Read Full Review
10/31/2025 12:00:00 AM | Google
★★★★★ Erik Lindberg
Scott Volkswagen made our car purchasing experience stress free and super easy. They were super friendly and took the time to show us the cars we were interested in and took the time to answer all of our questions. We left with a brand new lease on that same day. Very grateful for all of their help and could not recommend them enough | Read Full Review
10/30/2025 12:00:00 AM | Google
★★★★★ Mary Mocker
The service team goes above and beyond. They’re amazing and haven’t steered me wrong where others have. Thank you Scott VW for being so reliable and honest and kind. | Read Full Review
10/30/2025 12:00:00 AM | Google
★★★★★ RA Jackson
I like taking my car to Scott Volkswagen because they are always super friendly and services are always on point. I’m not there all day when I need to get service done and they always keep me informed about my vehicle. They don’t make things up to try to get me to spend more money so I enjoy their business integrity and it means a l | Read Full Review
10/30/2025 12:00:00 AM | Google
★★★★★ Leah Mccue
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10/28/2025 12:00:00 AM | Google
★★★★★ Jennifer Burgio
Scott Volkswagen has the best service department of any dealership I've experienced. Everyone is so friendly and accommodating. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Trishcuits
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10/28/2025 12:00:00 AM | Google
★★★★★ Jim Letourneau
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10/27/2025 12:00:00 AM | Google
★★★★★ Justin Luongo
They got me a scheduled appointment with only 2 days notice. Took care of the issue promptly and communicated well. Highly recommend. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Jessica Cohen
Scott VW doesn't miss. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Robin Smith
Great experience buying our new car. No pressure, good price and efficient service. Registry and insurance details were all handled by the sales staff. Drove home in the new car in less than 3 hours. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Diane Fallon
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10/27/2025 12:00:00 AM | Google
★★★★★ Virginia Colabella
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10/26/2025 12:00:00 AM | Google
★★★★★ Wendy Ryder
I heard from another service center that Scott VW is the ONLY VW dealership to have work on my car in New England. They are terrific and I have to say I have had two great appointments in the service center. The first one they didn't even charge me for as they took a look at a potential issue and gave me advice. They are thorough | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Raymond Hopkins
I stopped in for a quick oil change and tire rotation. They did a great job and got me in and out. Excellent service and great people. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Douglas McKinnon
Dependable, efficient service. Why I buy there. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ sung Ahn
Felt lucky. For it was done very reasonable time. I enjoyed popcorn and mocha. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Bill Mitchell
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10/24/2025 12:00:00 AM | Google
★★★★★ Alison Chaltas
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10/24/2025 12:00:00 AM | Google
★★★★★ Jazmin Borges
Very helpful and quick for my service. Open to giving me prices patiently for my future needed services. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Jan Lyle Malcolm
OUTSTANDING customer service. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Angel Schultz
They did not figure out why my car keeps shutting off in reverse & now it shuts off while in drive. Very scary. | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Johno Vegas
Friendly and helpful service managers, technician’s effort was thorough and easy to understand diagnosis and recommendations | Read Full Review
10/23/2025 12:00:00 AM | Google
★★★★★ Kylie Laucella
Very nice and helpful. Quick service. | Read Full Review
10/23/2025 12:00:00 AM | Google
★★★★★ Steven Fuller
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10/23/2025 12:00:00 AM | Google
★★★★★ PAULA DeMelo
Great experience - everyone is professional and friendly | Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ chipo nyamunda
Atlas 2019 - Edited in response to VW’s response $1800.00 to replace a radiator ( never been in accident BTW ) claimed part about $600 , labor $179 /hour and it supposedly took them 6 hours to replace a radiator lol . Only to be told it’s really the water pump and would cost me an additional $900.00 totaling almost $3000.00. -let | Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ Ruth Stoepker
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10/21/2025 12:00:00 AM | Google
★★★★★ Carl Keitner
Scott VW has been my go to dealership for service from the time I purchased my 2013 VW Passat. From the friendly service desk to the competent mechanics and reasonable cost, I have trusted and enjoyed my professional relationship with this establishment. | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ chris kennedy
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10/21/2025 12:00:00 AM | Google
★★★★★ mangala gunaratne
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10/21/2025 12:00:00 AM | Google
★★★★★ Jeff Drury
From the initial call to make the appointment (for a recall/repair) to the process of securing a rental car to use while they worked on my car, everything was handled professionally and in a timely manner. I’m very satisfied with the service provided at Scott. | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Eddie Mota
Very satisfied with staff, friendly, professional and knowledgeable, great customer service! | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Brenda DaRosa
Excellent service every time! | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ foadtoad
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10/20/2025 12:00:00 AM | Google
★★★★★ Nicholas Montecalvo
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10/20/2025 12:00:00 AM | Google
★★★★★ Jackie Pratt
Have been going here for the last couple years, I’ve dealt with all their representatives and each person is very professional, clear, honest and friendly. If you aren’t sure about anything they will always explain further with no hassle. Great customer service always. Honest work. I’ve found that for a busy place they do work quickl | Read Full Review
10/18/2025 12:00:00 AM | Google
★★★★★ Valerie Cousineau
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10/18/2025 12:00:00 AM | Google
★★★★★ Michael Cerrone
Very good at detecting when things need to be done. They also don't try to strong-arm you into service when it isn't needed. Strong service writing staff who has all been there for several years each. | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ Suelene Garcia
Best service in the area. | Read Full Review
10/17/2025 12:00:00 AM | Google
★★★★★ James Summers
Scott VW completed an outstanding recall, replace rear springs and oil change. They were quick and communicated very well. Service is excellent here. | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ Ryan McDowall
Great customer service | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ Wassam Anwar
I recently visited Scott Volkswagen for a handbrake warning light issue. The technician inspected the car for about 20-25 minutes and informed me that the left rear caliper was seized, quoting around $680 for the repair. Since I couldn’t proceed with the repair right away, they gave me the bill and said I could pay later. However, I | Read Full Review
10/15/2025 12:00:00 AM | Google
★★★★★ Amy Sahyouni
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10/14/2025 12:00:00 AM | Google
★★★★★ Julie Maguire
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10/14/2025 12:00:00 AM | Google
★★★★★ Carrollyn Grace
always the best | Read Full Review
10/14/2025 12:00:00 AM | Google
★★★★★ Delia Fialho
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10/14/2025 12:00:00 AM | Google
★★★★★ Kathryn Terry
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10/13/2025 12:00:00 AM | Google
★★★★★ Martina Snyder
Just had the best vehicle buying experience! I had originally started my buying process online. Communication was fantastic both with Chris Walls and GM James Mardeneli. I informed Chris unfortunately the color was not what I had expected on the online purchase and he emailed and called me back informing me of another great deal on | Read Full Review
10/12/2025 12:00:00 AM | Google

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