Coastal Volkswagen

★★★★★ Sarah Lawson

Appointment was easy to make. Communication was clear. | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Amber Gregory

Jeff at Coastal VW in Hanover was extremely helpful during an oil change that I had recently. My experience at this particular VW has not always been a pleasant one. He was very informative and understood exactly what needed to happen to ensure that my oil change would go smoothly. I also had my car vacuumed after and although they h | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Lisa Reardon

Recently leased my 3rd Atlas at Coastal VW! Can't say enough about the excellent service, kindness and professionalism from Johnny Walker and Chris Ryan! The whole team really from the sales department to service and finance are always a pleasure to work with. I will continue to do business with Coastal, check them out if you are i | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Beverley Tofteroo

Evan was very helpful and very knowledgeable. He made choosing my Tiguan very straightforward | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Christine Sullivan

Great customer service. I love my new 2023 Jetta! Shout out to Joe and Matt! Thank you for making buying a car actually fun. | Read Full Review

9/15/2023 12:00:00 AM | Google

★★★★★ Pat Cronin

Johnny Walker was the best, very informative and made the purchase process smooth and easy. Love my new Atlas SE 2.0T w/technology. | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Jim Anello

We recently purchased an ID4 from Chris Ryan at Coastal Volkswagen and we are thrilled! If you are interested in going with a fully electric, you need to go see Chris. He was knowledgeable about the entire process and even helped us download the apps onto our phones to ensure we were all set when we drove off the lot. Even after we l | Read Full Review

9/13/2023 12:00:00 AM | Google

★★★★★ Katie Leabo

Just recently leased a 2024 Atlas from Coastal, we worked with Chris to trade in our car and get a new car. It was seamless, Chris worked within our busy schedule and sat with me explaining all the new gadgets the car could offer! Love the car already! Thanks again Chris! | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ Lauren Ellis

Chris was fantastic to work with. Very transparent and personable. Not once did we feel pressured or haggled. Would highly recommend Chris and the team at Coastal Volkswagen!! | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ dannismurf11

It is Always a Great customer service experience here. I would recommend to family and friends. | Read Full Review

9/11/2023 12:00:00 AM | DealerRater

★★★★★ Simple Pear

Johnny Walker was a pleasure to work with! | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Jana Kahn

I found Joe and Evan to be patient and able to connect with me in a way that led me to buy a car that I am very happy with. | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Amanda F

I recently leased my second vehicle with Coastal Volkswagen and I cannot be happier with the customer service at this dealership. Evan Chochrek, Joe Letorney, and Dave Spellman are all such nice people and are knowledgable in their field. They make the process easy and enjoyable -- Cannot recommend them enough! | Read Full Review

9/10/2023 12:00:00 AM | Google

★★★★★ Brittany

Leased a brand new Volkswagen Taos from Johnny walker he was outstanding very good with knowing all about each and every car he looked to make sure I was getting the best deal and I am very happy with my purchase highly recommend he was very good with communicating about when my car would be allset to pickup if you need a car Johnny | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ Erin Petersen

Just purchased my first Volkswagen from Coastal. Evan was super helpful and patient while I decided which model was the right one for me. He stayed in touch to make sure everything was going smoothly, then patiently reviewed all the features my new Atlas came with. I would definitely recommend Evan and the team at Coastal if you’re i | Read Full Review

9/7/2023 12:00:00 AM | Google

★★★★★ nbenelli

Dealing with Johnny Walker was the best experience I've ever had buying or leasing a car. | Read Full Review

9/6/2023 12:00:00 AM | DealerRater

★★★★★ G Jack

Just bought new 2024 Atlas Cross Sport, Evan was great and not pushy at all, very easy to deal with throughout the process. He does not hound you when you leave the dealership either. Loved his excitement about all Volkswagen vehicles! Also worth mentioning that Ron in the finance department was spectacular! | Read Full Review

9/5/2023 12:00:00 AM | Google

★★★★★ Patricia Tucker

Just bought a car at Coastal Volkswagen. Was very spur of the moment. Worked with Evan and he was great. Very informative and friendly. Great experience overall! | Read Full Review

9/3/2023 12:00:00 AM | Google

★★★★★ Peter James

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9/2/2023 12:00:00 AM | Google

★★★★★ Eliteboat9

Amazing experience, felt so comfortable, and couldn’t be happier with my purchase! Leaps and bounds better than my experience at other dealerships! | Read Full Review

9/2/2023 12:00:00 AM | DealerRater

★★★★★ thebeachroses

Always have had a good experience when I bring my cars for service here, always professional and accommodating. | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ Madison Baker

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8/31/2023 12:00:00 AM | Google

★★★★★ Kristen Fennell

I went in knowing what I wanted and was able to sign papers that same day! Evan was very helpful and overall it was a smooth process. | Read Full Review

8/31/2023 12:00:00 AM | Google

★★★★★ kristenfennell216

I found the exact car I wanted and was signing papers in the same day! | Read Full Review

8/30/2023 12:00:00 AM | DealerRater

★★★★★ Callum

Had a great experience here at coastal vw. Our dealer Evan was very friendly and thorough with us the whole way through. He was very responsive during the process and even hooked us up with some cool Volkswagen hats. Very happy with my new gti thank you guys. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Kurt Samowski

Evan at Coastal VW was great. No pressure, well informed helped us find the perfect car. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ Jordan Sweeney

Leased my last car at Coastal a few years ago and just went in a few days ago leaving with a new Tiguan that I got an amazing deal on! Evan and Joe were both incredibly helpful with the whole process and made my experience better than I could’ve ever expected. Always a pleasure dealing with Coastal VW. | Read Full Review

8/29/2023 12:00:00 AM | Google

★★★★★ kateboudreau

I appreciate walking into the dealership and being acknowledged. Every employee we encountered were knowledgeable and professional. The service department communicated what the issues were and made sure we understood next steps. | Read Full Review

8/24/2023 12:00:00 AM | DealerRater

★★★★★ Jeremy Clark

They answer the phone and don’t make me feel like I’m inconveniencing them! | Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ Joann Leneweaver

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8/21/2023 12:00:00 AM | Google

★★★★★ Heather Barnet

Had a wonderful experience at Coastal VW! Everyone was so friendly and knowledgeable, and Johnny Walker, our salesperson, was fantastic. He helped us through the entire process, from the test drive to setting up Apple CarPlay. We highly recommend Coastal! | Read Full Review

8/19/2023 12:00:00 AM | Google

★★★★★ anderson01

Evan was great to work with. He answered all our questions and did not pressure us at all. David was also very helpful in explaining the financing options. | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ Steve J

I had a problem starting the car and it didn't happen when I was there at the shop. I tried the battery in the FOB And I still have the problem intermittently but not when I brought it in. Also my dipstick is very hard to pull out, But it worked fairly well when I was there. He said it was supposed to be snug But it was a lot harder | Read Full Review

8/19/2023 12:00:00 AM | DealerRater

★★★★★ catherinem0

Amazing customer service and timely repairs Was taken through the whole process Staff was so kind! | Read Full Review

8/18/2023 12:00:00 AM | DealerRater

★★★★★ Susan Handel

My daughter just bought an Atlas from Evan. This is our family’s 6th car from Coastal VW and Nissan. It’s always a pleasure to buy a car from Coastal. No pressure to buy and extremely helpful in the decision making process. Thank you Evan for helping my daughter purchase her new Atlas and making car buying an easy process. | Read Full Review

8/18/2023 12:00:00 AM | Google

★★★★★ Sarah Desantes

I wanted to give Coastal Volkswagen a five star review. I worked with Evan. He was excellent. I had a very positive and personal experience meeting him. I would definitely recommend going to him when buying a Volkswagen! They’re great cars and my family has always had positive experiences with them. My friend also shared the same p | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Casey Kelly

I just picked up my Tiguan today from Coastal Volkswagen, and I couldn't be happier! Evan Chochrek was awesome to deal with and made sure I knew all of the great features of the vehicle. He was a pleasure to work through the paperwork with and made the whole process simple and stress free! Couldn't be more thankful for the amazing se | Read Full Review

8/17/2023 12:00:00 AM | Google

★★★★★ Alysha Apkin

Just bought our families 6 car with costal VW. I will literally never go to another dealership. This dealership is incredible. They are not pushy, and always try to make a car sale work for your budget. I have worked with Evan several times and just bought an atlas with him. Evan is so patient, communicative, just an overall kind and | Read Full Review

8/14/2023 12:00:00 AM | Google

★★★★★ Dan Taylor

Excellent easy sales experience. Good product. Evan was knowledgeable, friendly and made the experience easy. | Read Full Review

8/13/2023 12:00:00 AM | Google

★★★★★ Susan Anderson

This was my second time purchasing a new car at Coastal. This time I bought a Taos and traded in my Jetta. My husband and I worked with Evan who was very helpful and not pushy at all. He answered all our questions and helped us set up the phone in the new car. Dave in the finance department was also very helpful and nice to work | Read Full Review

8/12/2023 12:00:00 AM | Google

★★★★★ dannismurf11

Excellent service! Not sure what else to say to get to 13 words. Really Excellent service! Not sure what else to say to get it to 13 words. | Read Full Review

8/12/2023 12:00:00 AM | DealerRater

★★★★★ Susan Handel

This is the 6th car as a family we purchased from Coastal VW and Nissan. My daughter originally bought a Tiguan from Evan a few years ago and returned to Evan to purchase an Atlas. Evan is a true professional. Never any pressure to buy and a delightful sales man to work with. Evan made the whole car purchase a pleasure. Coastal defin | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Alysha Apkin

Just bought our families 6 car with costal VM. I will literally never go to another dealership. This dealership is incredible. They are not pushy, and always try to make a car sale work for your budget. I have worked with Evan several times and just bought an atlas with him. Evan is so patient, communicative, just an overall kind and | Read Full Review

8/11/2023 12:00:00 AM | Google

★★★★★ Mike Vazza

Just got a second vehicle from Coastal VW and worked with Evan who was fantastic! After driving a few different cars in the past, we tested an Atlas back in 2020 and loved it. Now this time around, I tested another set of cars (Audi, Jeep, Volvo, Lexus, BWM thinking we might want something different) and all the interactions felt awk | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ Daniel Crumley

We had a great experience at Coastal VW. We purchased a used Jetta for my son to use at college. We got a great deal and they were more than fair with our trade-in. Our salesperson, Johnny Walker, was a pleasure to work with and was very responsive to our follow up questions. Definitely would purchase from them again. | Read Full Review

8/10/2023 12:00:00 AM | Google

★★★★★ lindawsturt

I wanted extra keys made for my car. They were finished within a week. Appreciate your clean waiting area. | Read Full Review

8/8/2023 12:00:00 AM | DealerRater

★★★★★ Gordon Clark

Very good customer service! | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ Jackie Bufalino

This is the best service I have ever had at any dealership! From making the appointment to explaining what would be done, to the completion, everyone I dealt with was friendly and professional. | Read Full Review

8/7/2023 12:00:00 AM | Google

★★★★★ John Chislett

Great group of salespeople. Thank you Johnny Walker | Read Full Review

8/5/2023 12:00:00 AM | Google

★★★★★ Lindsey Fratolillo

I had a fantastic experience at Coastal VW! From start to finish the process was easy, smooth and enjoyable. Johnny Walker’s exceptional customer service and attentiveness impressed me immediately. He was knowledgeable, engaging and truly went above and beyond to not only find me the right vehicle, but also work within my budget. | Read Full Review

8/4/2023 12:00:00 AM | Google

★★★★★ Kyle Lundborn

The service manager Ryan and the GM Joe went above beyond for my girlfriend. They were able to properly diagnose her car and let me know exactly what was wrong. We really appreciate everyone at coastal and will for sure buy a new gti from them in near future | Read Full Review

8/2/2023 12:00:00 AM | Google

★★★★★ Mary Lagrotteria

My husband and I just purchased an Atlas from Coastal and had a great experience! We worked with Evan, who was very responsive, and thorough. He took his time to explain everything to us and show us the ins and outs of the car. Overall, everyone at Coastal was very nice to work with and made the process very easy! | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Liz Farrell

I was impressed by the entire experience from start to finish. The service was timely and I felt included in all of the information | Read Full Review

7/31/2023 12:00:00 AM | Google

★★★★★ Kerry Arguijo

I had such a great experience at Coastal VW. I was looking for a specific used vehicle with specific features within a certain price range. I knew I was aiming high and the likelihood of getting exactly what I wanted was slim but Coastal Volkswagen had exactly what I was looking for in the price range I wanted. Our sales person Ev | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ kenneth madden

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7/29/2023 12:00:00 AM | Google

★★★★★ Ray Hamel

Great systems tutoring from Evan. We also set up the VW app. The Golf R was nicely prepared, super shiny and ready with sticker, plates and registration. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ Aubrey Leal

Joe was amazing and really helpful during this buying experience. I would recommend him and coastal VW to everyone. He made the process super easy and no stress. | Read Full Review

7/29/2023 12:00:00 AM | Google

★★★★★ RFHJr

Joe Letorney was a real professional and the process of buying a hard to find model vert pleasant. | Read Full Review

7/28/2023 12:00:00 AM | DealerRater

★★★★★ EGB53

Evan was great to deal with. They made the process enjoyable. We’ve bought a vehicle at another Coastal dealership and have had great service there as well. | Read Full Review

7/26/2023 12:00:00 AM | DealerRater

★★★★★ Frank Selinger

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7/26/2023 12:00:00 AM | Google

★★★★★ Ryan McKee

The people at the dealership were very pleasant to work with and all have a great attitude. Matt Ward and John Wyman were extremely helpful and patient with helping me and getting my out of state information switched over to MA. Other than having a slow computer network that can extend the wait time at the dealership I have no compla | Read Full Review

7/26/2023 12:00:00 AM | Google

★★★★★ Robert Cumming

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7/22/2023 12:00:00 AM | Google

★★★★★ richard.davis

Got me in for an oil change without making a future appointment. Did not have to wait long. | Read Full Review

7/21/2023 12:00:00 AM | DealerRater

★★★★★ Jon Maslow

As always top notch! I live 5 minutes from Norwood VW and only use you. | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ Valerie Massard

Big improvements over my last visit - volume on tv & music much better, re-designed waiting area, updates from staff rather than via text, empathy, patience & informative as questions asked | Read Full Review

7/20/2023 12:00:00 AM | Google

★★★★★ bgreene50

Quick and easy. They made sure they knew why I was there. My visit was a warranty oil change. Comfortable waiting area. Great place for VW service. | Read Full Review

7/19/2023 12:00:00 AM | DealerRater

★★★★★ joyce.macphee

I had an great experience! I spent a lot of time at a different VW dealer and they were way too pushy. I knew what I wanted when i came to coastal. It was a quick easy sale! | Read Full Review

7/18/2023 12:00:00 AM | DealerRater

★★★★★ Michael Serino

The process of getting a car here was almost too quick and easy. I dealt with Chris Ryan who was very quick and very helpful with getting everything situated. Everyone else I dealt with in the short time I was even at the dealership was extremely helpful as well. I would highly recommend shopping around at this dealership | Read Full Review

7/18/2023 12:00:00 AM | Google

★★★★★ Joyanne Brome

I recently bought a preowned CX-9 and everything went well. The salesman (Johnny Walker) was very friendly and informative. The price point was great to the value of the car. I got the best deal in a harsh market. Thank you Johnny for all your help! | Read Full Review

7/17/2023 12:00:00 AM | Google

★★★★★ Charlie McCarthy

This was such an easy buying process that I highly recommend buying from Coastal VW. From negotiation to final delivery was an easy process | Read Full Review

7/16/2023 12:00:00 AM | Google

★★★★★ Nick LaDuca

Had an excellent experience working with Johnny and Coastal VW. He was knowledgable, friendly, and a pleasure to work with. Went into Coastal just to start looking at options and ended up purchasing their VW Taos that we love. If you're in the market for a new car, I highly recommend seeing Johnny at Coastal. It was the most stress-f | Read Full Review

7/15/2023 12:00:00 AM | Google

★★★★★ Nick L.

Had an excellent experience working with Johnny. He was knowledgable, friendly, and a pleasure to work with. Went into Coastal just to start looking at options and ended up purchasing their VW Taos that we love. If you're in the market for a new car, I highly recommend seeing Johnny at Coastal. It was the most stress-free car purchas | Read Full Review

7/15/2023 12:00:00 AM | DealerRater

★★★★★ Krista Galanti

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7/15/2023 12:00:00 AM | Google

★★★★★ Justin Swinton

Quick and fast, very good experience | Read Full Review

7/13/2023 12:00:00 AM | Google

★★★★★ Lane Kearney

5/5 experience! This is our second car purchased from Coastal Volkswagen. Chris is professional, knowledgeable and attentive. He streamlined the process taking our preferences into consideration every step of the way. | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ david nunes

Happy with the service. A little disappointed that there was a fresh scrape on the leather steering wheel. | Read Full Review

7/12/2023 12:00:00 AM | Google

★★★★★ Margaret Squire

Great customer service. Always timely and helpful when asking service questions. | Read Full Review

7/10/2023 12:00:00 AM | Google

★★★★★ Caroline Shearer

I recently bought a 2023 Jetta at Coastal and Johnny was an incredible help! He was knowledgeable and personable, did not pressure us at all to make the purchase. He also arranged for the the vehicle in my preferred color to be transported from their Cohasset location so we did not have to travel there ourselves to ensure it was exac | Read Full Review

7/9/2023 12:00:00 AM | Google

★★★★★ Eswhitney

Chris was professional and was able to help find a car that matched my family needs. The process was very smooth and quick. | Read Full Review

7/8/2023 12:00:00 AM | DealerRater

★★★★★ fpgiangrande

Very nice and tidy dealership, no pressure Johnny Walker was very professional … that’s what I got | Read Full Review

7/7/2023 12:00:00 AM | DealerRater

★★★★★ Melanie Grant

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7/6/2023 12:00:00 AM | Google

★★★★★ David McGrath

Attention to details on the initial paper work was lacking. I initially provided my current address 2-3 times as it was different than what was on my license. Follow up paper work came out “address not provided”. Maybe not a big deal to the sales guy, but it is to me. When spending $50k for anything, the sales team should get it righ | Read Full Review

7/6/2023 12:00:00 AM | Google

★★★★★ audrey_haskins

Friendly and easy to work with! Johnny Walker a pleasure! Easy financing and car clean and ready on time for pick up | Read Full Review

7/4/2023 12:00:00 AM | DealerRater

★★★★★ Geoff M

Listed a JettaS as an r-line and when I emailed to confirm availability all they said was it was available they didn’t correct their mistake. Classic bait and switch. Buyer beware. | Read Full Review

7/4/2023 12:00:00 AM | Google

★★★★★ Kelly Johnston

Today I purchased another atlas cross sport. I just want to say harry webster was awesome. Very knowledgeable and helpful. I will be back when it's time for another new car. Kelly J | Read Full Review

7/1/2023 12:00:00 AM | Google

★★★★★ glennmiller00

Always perform great service.. staff is pleasant and very helpful. They repaired a leak in my tire at no charge...Great customer service. | Read Full Review

7/1/2023 12:00:00 AM | DealerRater

★★★★★ Matthew Holmes

Worked with Evan to get my wife a new Atlas. Great experience. Easy to work with. | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Tyler Brito

I can’t express enough how great of an experience it has been working with Coastal. From purchasing my pre-owned Jetta from them 4 years ago to just now selling it back to Coastal. The car itself was absolutely fantastic and the price was great too. Both times I worked with Evan on the deals and he couldn’t have been more professiona | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Joseph Jenkins

We just bought a new VW Atlas. My experience at Coastal could not have been better. Shout out to Evan who was very knowledgeable and someone who truly knows the VWs inside and out. Great to work with someone so knowledgeable. Joe was a great sales manager. I can’t stand most salesman and Evan and Joe were a joy to work with. Gave me | Read Full Review

6/30/2023 12:00:00 AM | Google

★★★★★ Geraldine Kerrigan

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6/29/2023 12:00:00 AM | Google

★★★★★ Lacey Gonzalez

This was the best experience i’ve had at a dealership. I went to many before here and best experience by far. Johnny Walker helped me and not once did I feel pressured at all and he was very patient with all my questions and knowledgeable about both cars I was interested in. Overall, 10/10 experience! | Read Full Review

6/29/2023 12:00:00 AM | Google

★★★★★ tess_mcmanus

I have owned 4 Volkswagens and currently have an Atlas, my first from this dealership. 20K into owning it my airbag light comes on. I bring it in and they tell me I need a module and they have to order the part. They order the part and I bring it back in to have it replaced. On my way home from having it replaced the light comes back | Read Full Review

6/28/2023 12:00:00 AM | DealerRater

★★★★★ Leanne Walt

It was a pleasure to work with Evan at Coastal in purchasing our 2023 Atlas!! | Read Full Review

6/26/2023 12:00:00 AM | Google

★★★★★ Lainie Perl Croke

Chris Ryan was excellent to work with to buy my Taos! He answers all of my questions in-person as well as via text and has made the car buying process easy! Thank you! | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Nicholas Campo

Best car buying experience I have had. Evan was super helpful, no pressure and answered all our questions. Found the exact car we were looking for. Great experience overall! | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Sophia Tapper

Highly recommend going elsewhere if you’re looking for: open and honest communication, the ability to use your own outside financing, and no runarounds from multiple staff members. | Read Full Review

6/23/2023 12:00:00 AM | Google

★★★★★ Sam Johnson

I worked with Johnny Walker to sell my car and it was the easiest and most seamless experience ever! | Read Full Review

6/21/2023 12:00:00 AM | Google

★★★★★ tricia lewis

Chris is great to work with, always pleasant and just a great guy to work with. This is our 3rd car we have purchased through him and it is a seamless experience each and every time. | Read Full Review

6/20/2023 12:00:00 AM | Google

★★★★★ john Sartucci

They were honest and upfront about everything to do with the transaction, right from the beginning. | Read Full Review

6/17/2023 12:00:00 AM | Google

★★★★★ Chris Williams

First time buying a new car, Johnny Walker made it very easy and a painless process. Very pleased with the service Johnny and Coastal VW provided. Johnny went above and beyond to get my plate transferred over to the new vehicle as fast as possible! If you are looking for a new car I would definitely recommend Johnny to help you out! | Read Full Review

6/16/2023 12:00:00 AM | Google

★★★★★ kimmy03824

Wanted to charge me 5k to replace a turbo that wasn’t broken. Rip off | Read Full Review

6/16/2023 12:00:00 AM | DealerRater

★★★★★ Lynne Crehan

Just purchased a new Tiguan great experience Johnny Walker was a pleasure to work with. He was very helpful through the whole process. | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Rebecca Telford

Coastal VW was awesome to work with! Every person we spoke too throughout the process gave us all the information we needed and were super friendly. You could tell Evan Chochrek, our salesman knew all the ins and outs of my new 2023 Atlas and we could tell he was genuinely excited for me to get my new car. And I am loving it! | Read Full Review

6/15/2023 12:00:00 AM | Google

★★★★★ Tony! Bossie

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6/13/2023 12:00:00 AM | Google

★★★★★ Ivan Ivanoff

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6/12/2023 12:00:00 AM | Google

★★★★★ Pegah Mohammad Alizadeh Chafjiri

I bought a Tiguan 2012 blue from them one and a half year ago for 12 k + 2k registration fee :total 14k . I have spent almost 10 k to fix this so far ! I’m so tired of spending so much on this car! I was new in this country when I got this car and I wish they would have not sell me this broke car! I am very disappointed! I repaired: | Read Full Review

6/12/2023 12:00:00 AM | Google

★★★★★ Bob Otis

Went for an oil change. Had to go back the next day because the oil indicator had to be reset | Read Full Review

6/11/2023 12:00:00 AM | Google

★★★★★ Jeremy Armstrong

This place is great, they worked well with me and my salesman Evan was great, it felt less of like a car sale and more of a friendly environment | Read Full Review

6/10/2023 12:00:00 AM | Google

★★★★★ Taylor Boyle

As my previous lease end date approached, I wasn’t looking forward to the car sales negotiation game but Coastal Volkswagen made the process unbelievably easy. My husband and I had the pleasure of working with Johnny Walker for our new car and he was extremely personable and took the time to listen to all of our needs for our next ve | Read Full Review

6/9/2023 12:00:00 AM | Google

★★★★★ Lorraine Curtin

I had an incredible sales experience with Chris Ryan! He was so helpful and knowledgeable and made me feel so comfortable and at ease! | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Ash

Costal Volkswagen of Hanover does not inspire confidence or trust with their customers. I had been refused an oil change by them due to a "rotted" oil pan and that if they were to preform an oil change I would need to buy a new oil pan. Only to then take my car to my regular mechanic who confirmed my oil pan was perfectly fine and wi | Read Full Review

6/8/2023 12:00:00 AM | Google

★★★★★ Dulce M. Mata Azurdia

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6/6/2023 12:00:00 AM | Google

★★★★★ kim christenson

Chris, and the team at Coastal, was very informative and helpful. We did not feel rushed through the education process. EV technology is a lot to process! | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Mike Isadore

Fast service kept me informed all the way | Read Full Review

6/5/2023 12:00:00 AM | Google

★★★★★ Juli Coates

Coastal has been my go for my last 2 cars. 2 weeks ago, I was bringing in my car for maintenance and wanted to look at SUV options likely in a few months. Evan was great and talked about my needs and what made the most sense. Went for a test drive that day and loved the Taos! Evan and the team there worked with me on trading in my c | Read Full Review

6/3/2023 12:00:00 AM | Google

★★★★★ Chris Ryan

Service was courteous, efficient and waiting area was clean and inviting | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Andrea Buccini

Johnny Walker is the guy to go to at coastal volkswagen. It was a great car buying experience, Johnny was personable and knowledgeable, not pushy, and I really enjoyed chatting with him. It was just a good experience which you dont always get at a car dealership. He really wanted to make sure I was happy and got what I wanted, and he | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Kara Black

Coastal VW is the BEST place to purchase a car! Everyone at the dealership were fantastic! From the receptionist Donna who greeted us and answered our calls, to Evan who was our salesperson extraordinaire, and Joe who guided the process, and Amanda who did the financials, all were exceptional. It was an overall easy and pleasant exp | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Luke Poirier

Back to Evan to get the Tiguan. Thanks again for the all the help. Very pleased with everything. | Read Full Review

5/31/2023 12:00:00 AM | Google

★★★★★ Tammy Hutchison

Thank you Coastal Volkswagen and Evan for such a pleasant experience leasing our new Atlas. Evan was excellent to work with, super helpful, patient and made the whole experience so easy! | Read Full Review

5/30/2023 12:00:00 AM | Google

★★★★★ dannismurf11

Excellent customer service! The dealership is always clean and service is always exceptional! I recommend Coast VW to all my friends and family. | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ carolfurey

Excellent service. Friendly and courteous staff. Answered all of my questions, and explained what items were covered under warranty. | Read Full Review

5/30/2023 12:00:00 AM | DealerRater

★★★★★ Steven Ciardi

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5/29/2023 12:00:00 AM | Google

★★★★★ Larissa Quaranto

I recently had the best experience with Coastal Volkswagen. Evan was excellent! He was knowledgeable, pleasant to deal with and attentive. I didn’t feel rushed or pressured into the sale at all. I ended up getting the perfect SUV for my family that we won’t outgrow or dislike years down the road. Thank you so much Evan and VW team fo | Read Full Review

5/26/2023 12:00:00 AM | Google

★★★★★ Sophia Nogueira

Evan was a great help in the process of buying my new car. He was very knowledgeable and took his time to guide me throughout the process. | Read Full Review

5/25/2023 12:00:00 AM | Google

★★★★★ Paul Wuori

We just got a new Atlas from Coastal and the whole experience was excellent!! They didn't have what we wanted in stock, but they made arrangements to get exactly what we wanted in very quick time. Evan was awesome to work with and there was no anxiety or stress in any way like we have dealt with buying cars in the past. He went ab | Read Full Review

5/24/2023 12:00:00 AM | Google

★★★★★ Jamie Davenport

Chris Ryan and team were so easy to work with, very accessible and responsive. And the ID4 is amazing, very fun to drive and easy to charge. So happy with our buying experience! | Read Full Review

5/23/2023 12:00:00 AM | Google

★★★★★ Jordan McClish

Johnny Walker (yup, his really name haha) was absolutely amazing. As soon as I walked into the door he gave me a big "hello" from across the room. He was very approachable and friendly and genuine. He went above and beyond to find me the best deal and to really help me out. I couldn't be happier with my experience and this location, | Read Full Review

5/20/2023 12:00:00 AM | Google

★★★★★ Jackie Cunningham

Thank you to Coastal VW for the excellent experience purchasing a new vehicle. Johnny Walker was awesome, no high pressure sales, just knowledge and assistance in explaining the workings of the vehicle. The entire team was great! Joe and Amanda, thank you | Read Full Review

5/18/2023 12:00:00 AM | Google

★★★★★ erik.waal@gmail.com

Always found them to be prompt, efficient and timely, in the same fashion the Coastal Nissan dealership functions | Read Full Review

5/17/2023 12:00:00 AM | DealerRater

★★★★★ quistl

They were friendly and helpful, didn’t put too much pressure on me to buy, but worked to get me a price I was comfortable with. | Read Full Review

5/17/2023 12:00:00 AM | DealerRater

★★★★★ Alex Sauter

I came into the service department on a recent weekday afternoon unannounced with a major issue in my VW Atlas that had emerged that morning. Tim and the service team got my car in right away, walked me through exactly what the problem was and what they observed, fixed the problem, and sent me on my way. It was the best dealership-se | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Thomas Staley

Awesome experience buying our new 2023 VW Atlas Cross Sport from Coastal VW! Evan and Chris were so great to work with and both really knew the different Atlas options and were able to match our needs with the right car. I would recommend Coastal VW to anyone looking for a new car. | Read Full Review

5/15/2023 12:00:00 AM | Google

★★★★★ Donna Foulds

Thank you so much Coastal Volkswagen and Johnny Walker and the whole sales team . Such a easy experience purchasing our New 2023 Atlas , just love my new ?? | Read Full Review

5/13/2023 12:00:00 AM | Google

★★★★★ Richard Grant

UPDATE ! ! - Just signed paperwork for my 6th car from Coastal and as expected the whole team went above and beyond to assist me. From the moment you walk in the entire crew makes you feel welcome and excited to be there. Special shoutout to Joe and John the Managers, Johnny Walker my Client Advisor, and Dave the Finance Manager for | Read Full Review

5/12/2023 12:00:00 AM | Google

★★★★★ Meaghan Kelly

Johnny Walker was the BEST. No pressure, very friendly, and efficient! | Read Full Review

5/11/2023 12:00:00 AM | Google

★★★★★ Amanda Hauck

Easy to schedule an appointment and add an inspection sticker. Work completed on time. Thanks! | Read Full Review

5/10/2023 12:00:00 AM | DealerRater

★★★★★ Lou

Bruce & team were very accommodating & able to get my car's brake job done within the time quoted, and without scheduling an appointment. | Read Full Review

5/10/2023 12:00:00 AM | DealerRater

★★★★★ cbfabulous@gmail.com

5 He was very personable. Had a great easy demeanor. This was the least painful car buying experience have had. He was a rockstar. And funny too!! | Read Full Review

5/4/2023 12:00:00 AM | DealerRater

★★★★★ joemorrissey4@gmail.com

Fast and efficient The experience was very fast and efficient. The wait area was nice and affordable me the opportunity to get some work done | Read Full Review

5/3/2023 12:00:00 AM | DealerRater

★★★★★ Karen Murray

John Walker was amazing; a car salesman that was actually a joy to work with!! He never rushed me, never condescended to me and never made me feel stupid for not knowing the latest tech gadgets! Those reasons alone speak volumes but, the kicker, he is a really nice guy and actually follows up on the things he says he will!!! I hi | Read Full Review

5/2/2023 12:00:00 AM | Google

★★★★★ Jen Archibald

I bought a 2023 VW Taos from Evan and I love it. Evan was kind enough to show me all of the interior features, walking me through everything, from the ambient lighting to the customizable dash. He also took time out of his day to set up the VW app with me, as well as my Bluetooth in the Taos. Everyone at Coastal Volkswagen was friend | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ Kara Davis

I had to trade in my lease on a Passat early, and Johnny Walker and Joe Letorney were super helpful! Made the process easy for me. And I drove off in my new lease a happy customer. Highly recommend! | Read Full Review

5/1/2023 12:00:00 AM | Google

★★★★★ barbespo

I love that they have worked on the tdi for 10 years now.. mostly no issues, when they have arrived they get it covered under warranty when eligible. They mostly make sure I get a loaner as I need to get to grandchildren most days. I love Justin to work on my car and they make that happen. I tell Ryan Getzinger I want to drive this c | Read Full Review

5/1/2023 12:00:00 AM | DealerRater

★★★★★ Trentwalker23

Didn’t know if there would be a loaner or not. Pretty big inconvenience. Need to penalize those who don’t return on time and have a better system for scheduling loaner cars. | Read Full Review

5/1/2023 12:00:00 AM | DealerRater

★★★★★ Linda Resca

Very pleased with my experience at Coastal. Evan Chochrek is an outstanding rep. Friendly, extremely knowledgeable, no pressure salesman. He helped from start to finish with the process of preparing my car for delivery and explaining everything I needed to know to get it on the road. I’m so pleased with my selection. Shout out to the | Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Curtis

The service guys, Tim Grant and Justin Knudsen, were dialed in, got me squared away quickly and gave me a solid explanation of what the problem was. Very impressed. | Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Victoria Stokes

Evan was so helpful and friendly during our car shopping experience today. He was very honest with us and helped us find our perfect car! Best car dealership experience thus far! | Read Full Review

4/29/2023 12:00:00 AM | Google

★★★★★ Lynne Taylor

Evan was great! He was informative and very attentive. We are very happy with his service. | Read Full Review

4/27/2023 12:00:00 AM | Google

★★★★★ Meghan Stetson

Second time leasing an Atlas through Evan and both times were quick and easy; I’ll only go back to him! He was attentive to my budget and needs, so easy to work with, and super accommodating of my young kids that were with me. I didn’t feel pressured at all, like at another local VW dealership. Can’t recommend Evan or Coastal VW enou | Read Full Review

4/27/2023 12:00:00 AM | Google

★★★★★ Steve Pappone

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4/26/2023 12:00:00 AM | Google

★★★★★ jholick87

Amazing experience at Coastal VW. Johnny Walker was our sales guy and is a fantastic representation of the brand and a pleasure to work with. Shared a ton of great info about the car I was looking at and was patient and understanding. Not pushy at all like sometimes you fear a car dealership will be. Really nice team of people all ar | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ Shane Rose

This was my first time purchasing a new vehicle. Johnny Walker and Jake were amazing with helping me pick out a car. They asked me what I was looking for and then showed me a 2023 Taos that had amazing features at a very affordable price! I highly recommend you talk to Johnny Walked or Jake if they are working they are great people t | Read Full Review

4/25/2023 12:00:00 AM | Google

★★★★★ Elisabeth Giegerich

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4/24/2023 12:00:00 AM | Google

★★★★★ Daniel Jones

Worked out a good deal with Joe and Evan | Read Full Review

4/22/2023 12:00:00 AM | Google

★★★★★ lee jihee

Johnny Walker was the nicest dealer during my long car buying journey. He informed me about the car itself and the whole registering process in details. I would definitely go to buy another car at costal volkswagen. | Read Full Review

4/22/2023 12:00:00 AM | Google

★★★★★ karen dimestico

We just bought a Tiguan at Coastal ,Johnny Walker was very nice to deal with , and explained all the options on the vehicle, no pressure, what a nice surprise from my experiences with other dealerships, I highly recommend Johnny Walker and Coastal VW | Read Full Review

4/21/2023 12:00:00 AM | Google

★★★★★ anthony gusciora

Evan was my sales representative. Great guy very knowledgeable and professional. Very down to earth people and great service. Highly recommend. And love my new jetta tsi. Thanks coastal VW and Evan. | Read Full Review

4/21/2023 12:00:00 AM | Google

★★★★★ CHEVEUX525

Everyone is always friendly. Justin is very thorough and explains everything that is needed. Service does a good job explaining the receipt and going over charges. I am always happy with Coastal VW. I recommend to everyone with a VW! | Read Full Review

4/21/2023 12:00:00 AM | DealerRater

★★★★★ Daniel Jones

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4/21/2023 12:00:00 AM | Google

★★★★★ Douglas Mesheau

We recently visited Coastal VW to lease a new 2023 Atlas for my wife. She had previously worked with Evan for her 2019 Atlas and had a great experience, so we contacted him to learn about the lease end options. Evan and the sales team made our decision to upgrade an easy one, and we would recommend working with Evan and Coastal to an | Read Full Review

4/19/2023 12:00:00 AM | Google

★★★★★ Bob Bere

4/18/23. I had a 2:00 appointment for an oil change. I arrived about 10 minutes early. However, They took my car right in, while I went into the waiting room. I received a text message at 3:22 giving me recommendations for my vehicle. The total was over $1500 for these recommendations, which I declined. $85 for a cabin filter which i | Read Full Review

4/19/2023 12:00:00 AM | Google

★★★★★ Erin Medairos

We had a great experience purchasing our new Atlas at Coastal VW. From our salesperson, to the manager, to finance, every single person we dealt with was personable, knowledgeable, and helpful! Johnny Walker was very easy to work with and had great attention to detail. Highly recommend and we will definitely be back! | Read Full Review

4/18/2023 12:00:00 AM | Google

★★★★★ Joe Kidder

Traveled from out of state because they had the exact car I was looking for. It was great experience and I would recommend them to anyone. Especially Evan in sales who made a potentially long and stressful day very enjoyable and fun! | Read Full Review

4/18/2023 12:00:00 AM | Google

★★★★★ Alex Luther

Coastal is a relatively small dealership in appearance but its staff are top notch. From the receptionist who always has a smile on her face, to the knowledge no-pressure Sales reps, they take the dread out of buying a vehicle. I was looking at an ID.4 and had Chris Ryan as the EV expert. The man truly knows his stuff, will get you a | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ Kevin Verissimo

Stopped in today to take a look at a vehicle. Let me say Evan and John are very personable, friendly and most importantly professional! Their no pressure approach and just willingness to make a deal work in my benefit made my dealership experience like no other. No one loves going to the dealership but you can trust you will be in go | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ lyndsey smith

Chris was extremely helpful and great to work with. He was personable and I felt that I got the best deal possible. | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ Nicole 710

Amazing experience with Evan! Made the process smooth, easy and very pleasant. Financing was very transparent and they were more than happy to work with us on the numbers. Evan even made sure the AC was charged up and the tank was full! Great people! | Read Full Review

4/17/2023 12:00:00 AM | Google

★★★★★ Michael Dewberry

Thank you to Johnny Walker and the entire Coastal team for a great car-buying experience! This was my first new car in twelve years and I felt very taken care of. Johnny was thorough and knowledgeable, personable and respectful throughout the entire process. He was very patient with me as I asked several questions and changed my mind | Read Full Review

4/16/2023 12:00:00 AM | Google

★★★★★ monicadewberry

It was such a pleasure purchasing my car from Johnny & Coastal! The process was simple and efficient. Johnny was knowledgeable, accessible and friendly! We would certainly purchase from him and Coastal again! | Read Full Review

4/15/2023 12:00:00 AM | DealerRater

★★★★★ dkittredge

Service is always exceptional at Coastal!! Everyone is extremely friendly and knowledgeable. I highly recommend them!! | Read Full Review

4/12/2023 12:00:00 AM | DealerRater

★★★★★ kristinferry2@gmail.com

I called and they got my car in two days later, and it was finished in less than one day. And the cost was less than I thought! I was so relieved! The customer service is always wonderful. | Read Full Review

4/12/2023 12:00:00 AM | DealerRater

★★★★★ Gail Wallace

This was by far the best experience I have had getting a car! Evan and Johnny were very helpful and made it very easy. Evan even took the extra time to show me all of the features in my new car. The process was so easy and everyone was so nice! I highly recommend this place. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ Paul Canney

Scheduling service was easy. The actual service went great. They also identified other areas that will need servicing in the future and gave me a timeline of when they needed to be done. | Read Full Review

4/11/2023 12:00:00 AM | Google

★★★★★ tfliii

I have been a customer for 12 years. However I was told my car needed services that were not true. I will not return | Read Full Review

4/9/2023 12:00:00 AM | DealerRater

★★★★★ Jack Conway

Just bought a brand new care from Evan! Such a great experience. Everyone we delt with was professional and super helpful! | Read Full Review

4/6/2023 12:00:00 AM | Google

★★★★★ John Henry Doyle

Found a great used car for our son at Coastal! Evan was attentive and helpful! Super easy process for us! | Read Full Review

4/6/2023 12:00:00 AM | Google

★★★★★ Paige Mitchell

Excellent salesperson who was knowledgeable and professional. | Read Full Review

4/6/2023 12:00:00 AM | Google

★★★★★ Elizabeth Heinrich

Ease of scheduling a service appointment. Work completed in the time promised | Read Full Review

4/6/2023 12:00:00 AM | Google

★★★★★ Tony Venturelli

Worst buying experience I’ve ever had. I went thru 2 salesman and 1 manager. Maybe this is normal , but would not accept outside financing, and was told they could match my interest rate. They couldn’t. On the day of the pickup of vehicle , I got the run around and vehicle was not ready. I had to drive back the next day. I guess yo | Read Full Review

4/6/2023 12:00:00 AM | Google

★★★★★ Carson Bombara

Great people and great service. Made the car buying process super easy by always being available for questions, and by being quick to respond. Would recommend this dealership to anyone in the market for a car. | Read Full Review

4/4/2023 12:00:00 AM | Google

★★★★★ Brittany cogliano

Everyone who I worked with was amazing! They made it such an easy, fast and stress free process. I am very happy with the service and purchase. Will definitely do business with them again in future. Thank you coastal! | Read Full Review

4/4/2023 12:00:00 AM | DealerRater

★★★★★ Karen Warren

Thank you to the whole team @ Coastal VW and especially Evan (salesman) Your professionalism and knowledge of Volkswagen vehicles is TOP notched. Your customer service is like no other in the business! Also in the fiance dept. Amanda could have not made the finance piece of purchasing my new Atlas Cross sport anymore Smoother! | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Scott Sawtelle

Great experience and the staff, especially Evan, was super helpful and even sat in the car and help me preset my settings and make sure I was comfortable before leaving. Great service and team! | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Santiago Sawyer

Great service , and very helpful employees, really well done ?? | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Travis Pontes

Johnny walker was my salesman and he was an excellent one explain everything about the car I purchased without any problems made me love my car more! | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Jason Silvia

Ben was extremely helpful and made our car buying experience enjoyable. Ask for Ben! | Read Full Review

4/1/2023 12:00:00 AM | Google

★★★★★ Travispontes45

Dealership was awesome! Love my car so much! Salesman was wicked nice and explain everything without any problems! | Read Full Review

3/31/2023 12:00:00 AM | DealerRater

★★★★★ ervisbushi

Best service around. Really helpful from identifying the problem to solving it. The waiting area is kids friendly if you have to bring your little one with you like I did. | Read Full Review

3/30/2023 12:00:00 AM | DealerRater

★★★★★ foster899

Ryan in service and Chris in sales are top notch! I would highly recommend them! | Read Full Review

3/29/2023 12:00:00 AM | DealerRater

★★★★★ lynda_callahan

They had exactly what I was looking for and gave me a great trade in value for my car | Read Full Review

3/29/2023 12:00:00 AM | DealerRater

★★★★★ Jill Mcinnis

Very cordial staff. Always a pleasure. | Read Full Review

3/28/2023 12:00:00 AM | Google

★★★★★ Darren Lutz

I have to say that I had the best car buying experience ever from coastal vw and Evan went above and beyond making sure everything was perfect with my new Arteon. Thank you Evan and coastal VW! | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Brittany Giblin

We had an amazing experience with Coastal VW! Evan was wonderful to work with and made our experience a breeze. He helped us find the perfect car and made the whole experience so enjoyable. | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ Jenna Winer

Great experience at Coastal Volkswagen. Chris was very responsive to all my questions, and in the off chance he wasn't available, he would still respond and provide a colleague's contact info. The purchasing process was very easy and I never felt pressured into purchasing any add-ons. Chris at Coastal Volkswagen restored my faith in | Read Full Review

3/25/2023 12:00:00 AM | Google

★★★★★ teresaspann

My service visits are fast and direct with my car. The workers are very professional and polite. | Read Full Review

3/24/2023 12:00:00 AM | DealerRater

★★★★★ hushy59

Evan was outstanding on the day I picked up my car he came out to explain all the bells whistles and even told me to come back if I have any other questions | Read Full Review

3/22/2023 12:00:00 AM | DealerRater

★★★★★ hushy59

From the minute I walked in the door to release my VW I had no intention to do again I was going to purchase but Joe ,Evan , Amanda and John Walker who had started to convince me to release at the time I was not ready but they were all very convincing all were team players | Read Full Review

3/22/2023 12:00:00 AM | DealerRater

★★★★★ Stephen Grant

Tim in service was a pleasure to deal with. He answered all my concerns | Read Full Review

3/22/2023 12:00:00 AM | Google

★★★★★ Douglas Grimes

GREAT STAFF AND SERVICE | Read Full Review

3/20/2023 12:00:00 AM | Google

★★★★★ ABARR54

Just an amazing service department! You are always treated with professionalism and respect! I did not even have an appointment and they took me in a timely manner! My tire problem was fixed within 90 minutes! | Read Full Review

3/19/2023 12:00:00 AM | DealerRater

★★★★★ jkjel

Salesman, Johnny Walker, was very pleasant to work with. I’m a 64 yo woman and came in alone. He answered all questions I had and asked the questions he needed to secure the sale. He was not pushy, manipulative or condescending (which can happen in that situation). My husband came back with me a few hours later and we bought the car. | Read Full Review

3/18/2023 12:00:00 AM | DealerRater

★★★★★ Monika S.

Evan was great to work with, very friendly and got everything accomplished quickly and painlessly. Would definitely recommend buying a car here and asking for Evan! | Read Full Review

3/18/2023 12:00:00 AM | Google

★★★★★ richstrachan

Coastal is always very professional, courteous, clean on time. I have no complaints , just compliments for this organization! | Read Full Review

3/18/2023 12:00:00 AM | DealerRater

★★★★★ Cristen Nichols

What a nice experience! We were fortunate enough to have Evan Chochrek assist us in our purchase of a 2019 VW Golf Alltrack, and the whole process from start to finish was great. Evan was so helpful with explaining everything about the car, especially the media interface, and going over all of the different options for the vehicle. T | Read Full Review

3/17/2023 12:00:00 AM | Google

★★★★★ Daniel Gadbois

My wife and I had a smooth process from beginning to end while dealing with Chris and Joe. We worked with Chris in 2019 to lease a new Atlas and went right back to him in 2023 to get a new Atlas. It's a stress-free, respectful process with the team at Coastal and we're very happy with our new Atlas! | Read Full Review

3/16/2023 12:00:00 AM | Google

★★★★★ Amy D. Quigley

Amazing service team consistently!!!! | Read Full Review

3/16/2023 12:00:00 AM | Google

★★★★★ Nick Squires

Leased a 2021 GLI with Coastal and always had excellent service! | Read Full Review

3/15/2023 12:00:00 AM | Google

★★★★★ Adam Sloat

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3/15/2023 12:00:00 AM | Google

★★★★★ BOLERO27

David worked his magic, Joe put together a fabulous deal and Johnny made it happen. This was our second car from Coastal. We won’t need another car for some time but when we do, we’ll be back! | Read Full Review

3/14/2023 12:00:00 AM | DealerRater

★★★★★ Megan Griffin

My family and I had a fabulous experience at Coastal VW. We absolutely love our Atlas! Johnny Walker was a pleasure working with. He took the time to explain everything thoroughly and he answered all of the questions we had. He made the entire car buying and trade-in process enjoyable. We also got to work with John Wyman he was very | Read Full Review

3/13/2023 12:00:00 AM | Google

★★★★★ Robin Piselli

I want to thank Evan and Chris for their assistance in helping me with the purchase of my recent 2023 Tiguan at Coastal Volkswagen in Hanover. Very helpful, professional, and informative explaining the operations of the vehicle. Thank you again. Robin Piselli. | Read Full Review

3/13/2023 12:00:00 AM | Google

★★★★★ mstzn

Great experience, value, service and inventory, the Coastal Team is a pleasure to work with to find the perfect vehicle | Read Full Review

3/11/2023 12:00:00 AM | DealerRater

★★★★★ Stacy Silvernail

Had another great experience at Coastal. Thanks so much to Evan, Joe, and Dave for their help! | Read Full Review

3/10/2023 12:00:00 AM | Google

★★★★★ Nick Bebo

The experience of buying a new vehicle can be a daunting one. We all envision being pressured by a pushy salesman dressed in a musty old suit who’s in a broken marriage. Well my wife, whom I care for deeply, and I had an experience that has caused a complete shift in my perspective. After months of searching and dismissive rude deali | Read Full Review

3/10/2023 12:00:00 AM | Google

★★★★★ Mark Dailey

Coastal VW is our go-to dealership. We recently purchased our third vehicle from Coastal and every experience has been great! The sales team is knowledgeable and we’ve never felt pressured into a deal. For this most recent purchase we worked with Evan. He went above and beyond to meet our needs and took the time to walk us through ea | Read Full Review

3/10/2023 12:00:00 AM | Google

★★★★★ Sophie Clingan-Darack

Evan was very helpful and communicative throughout the whole purchasing process. I got the car and buying experience I was hoping for! | Read Full Review

3/10/2023 12:00:00 AM | Google

★★★★★ Danielle S

Excellent service! | Read Full Review

3/9/2023 12:00:00 AM | Google

★★★★★ Natalya Edson

My experience with coastal VW was amazing! I definitely recommend going in to visit Johnny Walker. He was so patient as it was my first time buying a vehicle. Such great/ fast service and I felt so supported throughout the whole process. 5 stars all around! | Read Full Review

3/9/2023 12:00:00 AM | Google

★★★★★ Michael Driscoll

We bought a Tiguan at VW Hanover and it was a great experience working with Evan! He was very accommodating through the entire process and we will be back next time we need a new car. | Read Full Review

3/9/2023 12:00:00 AM | Google

★★★★★ Lisa Howell

Very friendly and helpful through the process of ordering my car and picking it up. Very happy with everything! | Read Full Review

3/9/2023 12:00:00 AM | Google

★★★★★ haflerfitness

The customer service is incredible. I was greeted with a smile, and kept well informed throughout the process. Tim was great, made me feel comfortable with everything going on. Highly recommended for your next vw service. | Read Full Review

3/9/2023 12:00:00 AM | DealerRater

★★★★★ Thomas Joyce

Bought my second car from Evan at Coastal. He and Joe made the process easy and enjoyable. | Read Full Review

3/7/2023 12:00:00 AM | Google

★★★★★ Greg Sanchez

TOP Notch Dealership! | Read Full Review

3/6/2023 12:00:00 AM | Google

★★★★★ Joe Bayne

The service team listened to my concerns and ran tests to understand if anything was wrong. All turned out well. Thanks everyone. | Read Full Review

3/6/2023 12:00:00 AM | Google

★★★★★ Cleve Cogswell

We recently purchased a new VW ID 4 from Chris at Coastal. The experience was great from the making of an appointment, to test drive and ultimately getting the car. Chris is an expert on the car and features and a pleasure to work with as well. The finance person David was very helpful with all the paperwork. Highly recommend the Coa | Read Full Review

3/6/2023 12:00:00 AM | Google

★★★★★ Kathleen Hanley

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3/4/2023 12:00:00 AM | Google

★★★★★ Cara S

Car shopping can be overwhelming, but our experience was made easy and smooth thanks to the team at Coastal VW! From our first call to confirm the car we were looking for was available, to being pleasantly greeted with it right up front and ready for a test drive, to our Sales Rep, Johnny Walker being so friendly and incredibly knowl | Read Full Review

3/3/2023 12:00:00 AM | Google

★★★★★ Lulula

Chris Ryan was always available for any questions or clarifications. It took a long time to get an ID4 for clear reasons, but it was a worth wait time experience. We're enjoying our electrical car with great features, and Chris made the process easy to wait for. Thanks to Joe C. for the great support to making this happen, and will c | Read Full Review

3/3/2023 12:00:00 AM | Google

★★★★★ Sue Cusano

Johnny Walker was super helpful in the whole process with buying our new Atlas. He took his time to show me all of the great features that VW and the Atlas has. We are very excited about our new car. Would absolutely recommend Johnny. | Read Full Review

3/1/2023 12:00:00 AM | Google

★★★★★ Luke Peng

Johnny walker was excellent, very personable and accommodating with requests and responsive to texts and calls. | Read Full Review

2/27/2023 12:00:00 AM | Google

★★★★★ Nancy Levanchy

prompt efficient service! | Read Full Review

2/27/2023 12:00:00 AM | Google

★★★★★ Andrew Eaves

Buying a new vehicle was simple, easy, and efficient. Evan was very knowledgeable, efficient, and excellent to work with. The sales manager and finance manager were very good. No high pressure sales tactics, and everyone was focused on getting me a good deal and getting it done quickly. Would highly recommend Evan, and Coastal VW. | Read Full Review

2/26/2023 12:00:00 AM | Google

★★★★★ Christine King

We recently purchased an Atlas from Coastal through Evan Chochrek. The dealer had great inventory and variety, and Evan led us to the best choice that met our needs. He was extremely easy to work with, so knowledgeable, showing us all the intricacies of the various models, really just a pleasure to work with. We never felt pressur | Read Full Review

2/25/2023 12:00:00 AM | Google

★★★★★ Danielle Pacione

Highly recommend Coastal VW! I don’t have one bad thing to say. Johnny Walker was so helpful during my car buying process and have already told everyone I know to go see him! | Read Full Review

2/24/2023 12:00:00 AM | Google

★★★★★ Brianne Donnelly

I had a great experience at this dealership! Johnny Walker was wonderful to work with through the process of buying my new car - low pressure, very informative, patient, responsive and friendly! Everyone there was also welcoming to my kids who joined me for some of the process. This dealership came recommended from a friend who owns | Read Full Review

2/23/2023 12:00:00 AM | Google

★★★★★ Aiden Corbin

Thank you john walker for the help with my car great service! | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Kristen Powers

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2/22/2023 12:00:00 AM | Google

★★★★★ Warren elliot

Had an amazing car buying experience with Johnny walker, he took great care of us finding the perfect vehicle. Went above and beyond accommodating us and our trade in situation, getting the BEST deal for us. I'd give 10 stars if I could. Ron was an amazing help aswell coastal volkswagon is the place to buy. | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Patricia wolski

Amazing, painless and everyone was great. Chris Ryan was our salesman and was very knowledgeable and helpful | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Tony Cabrera

Called from out of state asking about a car that was on the way to their location. Even though they were busy on a Saturday, they made time to answer questions and treat me as though I was a customer in the showroom. John and Chris were very helpful and professional. | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Sayre Reidy

Originally went to check out a preowned Tiguan and left with a 2023 Tiguan instead! Such an easy decision and was made even easier with Johnny Walkers assistance! He didn’t make us feel like just another buyer so I highly recommend checking them out and ask for Johnny walker! | Read Full Review

2/22/2023 12:00:00 AM | Google

★★★★★ Colin Reed

Johnny Walker did a great job. Fair offer and quick close. | Read Full Review

2/20/2023 12:00:00 AM | Google

★★★★★ Kelli Stufflebeam

I recently purchased a Tiguan at Coastal Volkswagen. Evan made the buying process easy and without any added pressure, while still answering every question we had about the vehicle. I would highly recommend Coastal and Evan for a great car buying experience! | Read Full Review

2/20/2023 12:00:00 AM | Google

★★★★★ Kalie Belvin

I drive close to 20k miles a year for work. My 2007 Rabbit did me well but it was time for an upgrade. Johnny Walker helped me stay true to my love of my Rabbit in a 2020 Golf. Everything went smoothly. Everyone I came in contact with outside of Johnny was super helpful as well. Thank you to the team at Coastal VW for reminding me wh | Read Full Review

2/20/2023 12:00:00 AM | Google

★★★★★ Connor Quinn

I just bought a Toyota Rav4 from Costal Volkswagen and I could not be happier. At first I was a little intimidated about buying a car from a dealership but the team and Costal Volkswagen were friendly, transparent and efficient. Evan was my salesperson and he was a pleasure to work with. Evan along with David and Amanda from the fina | Read Full Review

2/17/2023 12:00:00 AM | Google

★★★★★ Colleen Lord

We got two cars from Chris Ryan at coastal and we loved working with him. It was such a relaxed and an enjoyable experience which is rare in the car shopping/buying world. We couldn’t recommend him enough if you are looking for an honest approach to car shopping! | Read Full Review

2/17/2023 12:00:00 AM | Google

★★★★★ Stefanie V Caldwell

We had a wonderful experience at coastal VW. John walker was so easy to work with ! Extremely knowledgeable , helpful and not pushy at all ! Made the process of shopping for an atlas East and fun ! | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ Cathy Witkos

The best! Great customer service and love my car! | Read Full Review

2/16/2023 12:00:00 AM | Google

★★★★★ andre callicutt

I had an amazing experience working with Chis Ryan! Always answered questions and was very straightforward with the entire process. Best experience I’ve had at a dealership. | Read Full Review

2/15/2023 12:00:00 AM | Google

★★★★★ Mary.bockus

Great experience! Evan was super friendly and knowledgeable and we got the best deal on our brand new car. | Read Full Review

2/15/2023 12:00:00 AM | DealerRater

★★★★★ Eric DeCoste

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2/12/2023 12:00:00 AM | Google

★★★★★ Allen Zubatkin

Very positive experience especially given the ongoing supply issues. Chris Ryan was a terrific host, introducing my wife and I to the ID4. Congenial, knowledgeable, no BS. | Read Full Review

2/12/2023 12:00:00 AM | Google

★★★★★ Richard

Came up with a fantastic alternative to a situation- saved the day, and made me a very satisfied customer. I’d recommend the guys, and Coastal, again! | Read Full Review

2/11/2023 12:00:00 AM | DealerRater

★★★★★ Jake Paschal

Fantastic service per usual. The crew at coastal Volkswagen is unbeatable | Read Full Review

2/10/2023 12:00:00 AM | Google

★★★★★ Ellie Hawes

service was great and fast! | Read Full Review

2/6/2023 12:00:00 AM | Google

★★★★★ Bob Boyd

Took me right away and service was done quickly. | Read Full Review

2/5/2023 12:00:00 AM | Google

★★★★★ Rico DeLuca

Had a great experience buying from VW Coastal.. Johnny Walker made things very easy with the trade-in of my vehicle and the purchase of a new one. Would highly recommend going through Johnny and this dealership if looking for a new car! | Read Full Review

2/3/2023 12:00:00 AM | Google

★★★★★ Karen Ryan Hatcher

the oil change was completed in the right amount of time. my last visit took 2 hours, | Read Full Review

2/3/2023 12:00:00 AM | Google

★★★★★ Courtney Rector

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2/3/2023 12:00:00 AM | Google

★★★★★ Larry Tympanick

Excellent dealership with always courteous and personalized service. | Read Full Review

2/3/2023 12:00:00 AM | Google

★★★★★ Karen Jarsky

In my quest to find an ID4, I had a wonderful experience with Chris Ryan. He was friendly, responsive, and very easy to communicate with. No games at all, which made car shopping actually pleasant! | Read Full Review

2/3/2023 12:00:00 AM | Google

★★★★★ Rigas Gartaganis

We had a wonderful experience at Coastal VW, purchasing our new car this past week. We met with Evan Chochreck and he was great with us from start to finish. He was very knowledgeable about the cars and there was no pressure to buy. Even though they were busy and he was working with multiple people, he made sure we were well taken | Read Full Review

2/1/2023 12:00:00 AM | Google

★★★★★ Alexandra Morgan

Highly recommend Chris Ryan at Coastal VW!! He was friendly and very knowledgeable and he made the entire process of buying a new car so easy. Would definitely work with him again! | Read Full Review

2/1/2023 12:00:00 AM | Google

★★★★★ Bridget Byrne

I had a great experience buying my 1st car at Coastal VW. Evan was really patient and easygoing throughout the whole process. I didn’t feel pressure to buy or make a decision. Great group of people here! | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Joey Yeadon

Great customer service! Evan Chochrek helped me through the whole process and made buying a car very easy! I have now bought two cars from them and would highly recommend! | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Nicole Farrell

Chris Ryan has been super helpful in my car search. He is knowledgeable about all the electric options I am pondering, responsive and not pushy. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ John Kozlowsky

I had a fantastic experience with Chris Ryan at Coastal VW. I thought I knew a lot about the ID.4 based on the homework and research I did prior to sitting down with Chris and going for a test drive but he provided a ton of insight and knowledge. He's great to talk with and I can't recommend him enough. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Joanne McDaniel

Great experience working with Chris Ryan at Coastal VW! He is attentive, responsive, and not pushy at all. Would work with Chris again. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Steve Magnell

We had excellent service from Chris Ryan with the purchase of our ID.4. We had a reservation for one due in in March or April, but he was able to supply an identical one for the same price in January. | Read Full Review

1/31/2023 12:00:00 AM | Google

★★★★★ Joey Yeadon

Great customer service! I have now bought two cars from them and would highly recommend! | Read Full Review

1/29/2023 12:00:00 AM | Google

★★★★★ David Crane

Great experience purchasing a new car at Coastal Volkswagen. Evan couldn’t have been more helpful - finding the exact car we wanted and guiding us through the whole process. He went the extra mile to fit into our busy schedule and make it as easy as possible for us. | Read Full Review

1/28/2023 12:00:00 AM | Google

★★★★★ Madison Bailey

I had a great experience working with Evan at Costal Volkswagen! He has been very helpful and made the car buying process easy. He’s been available to answer all of my questions. In addition to Evan, Amanda and rest of the team at Costal Volkswagen have been awesome! I am excited for my new Tiguan and definitely will be back for my n | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ isabel

Can’t say enough good things about my experience at Coastal Volkswagen but more specifically Evan and Joe. From the initial conversation, they made the entire process enjoyable and seamless. We will forever recommend people head to this location and ask for Evan!! First time in a VW and couldn’t be more excited. | Read Full Review

1/27/2023 12:00:00 AM | Google

★★★★★ Peri Palaniappan

Transaction went smoothly, and the car which I needed got it on time. Staff are very nice and provide exceptional service. | Read Full Review

1/23/2023 12:00:00 AM | Google

★★★★★ marlon gibbons

Very good place for service very knowledgeable service department. | Read Full Review

1/23/2023 12:00:00 AM | Google

★★★★★ kfbonanno

Convenient location for me. Pleasant, reliable service. I recently needed a battery replacement, and they fit me in same day. | Read Full Review

1/23/2023 12:00:00 AM | DealerRater

★★★★★ Peter Vitello

As a business owner, I can tell you that business is only as good as the people that they employ. Coastal VW has top notch people working for them. Always a great experience, keep up the outstanding work. | Read Full Review

1/21/2023 12:00:00 AM | Google

★★★★★ cec Calbimonte

The very best buying experience ever! Johnny Walker found the perfect car with everything on my list. He was quick and efficient with the paperwork. He was very thorough. He was extremely professional and a pleasure to deal with. I will certainly recommend him to friends and family! | Read Full Review

1/19/2023 12:00:00 AM | Google

★★★★★ esheehan9019

Their ability to make the process of purchasing a car is second to none! I would certainly use them again! | Read Full Review

1/19/2023 12:00:00 AM | DealerRater

★★★★★ Gina Sheehan

We recently made a huge upgrade with Volkswagen as we plan to add a second baby to our family! Johnny Walker was so responsive and helpful during the process and we were able to purchase and take home our new Atlas in just a couple of days! He also worked with us to get the best trade in possible for our previous vehicle which was so | Read Full Review

1/18/2023 12:00:00 AM | Google

★★★★★ Bryan Hamill

As a repeat customer I felt comfortable working with Coastal, however the purchase exceeded all expectations. I treated respectfully and professionalism. Thanks Johnny Walker! | Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ Jaclyn Mignosa

The car buying experience at Coastal Volkswagen in Hanover was great! Evan Chochrek was helpful and informative throughout the entire process and I would recommend Coastal Volkswagen to all my family and friends. | Read Full Review

1/17/2023 12:00:00 AM | Google

★★★★★ Liz Glancy

Evan Chochrek did a fantastic job helping me to understand everything about the new VW Atlas. He took the time to explain the different options & features and went with me on the test drive to ensure I fully understood the car & how it drives. He was very informative and didn’t pressure me in any way with the oh so frustrating car sa | Read Full Review

1/14/2023 12:00:00 AM | Google

★★★★★ Jaclyn Mignosa

The car buying experience at Coastal Volkswagen in Hanover was great! Evan Chochrek was helpful and informative throughout the entire process and I would recommend Coastal Volkswagen to all my family and friends. | Read Full Review

1/14/2023 12:00:00 AM | Google

★★★★★ Bouazza B

I had a great sales rep, Johnny Walker was the best I've dealt with. He explained everything and showed me all the bells and whistle the car had to offer! He was very knowledgeable. I highly recommend him if your looking for a great car. The dealership, management and finance departments were great as well to deal with, no hassles! | Read Full Review

1/12/2023 12:00:00 AM | Google

★★★★★ K Belabed

Bought a beautiful VW Tiguan SEL, had an all around great experience with this dealership. Had Johnny Walker as our sales rep and I highly recommend him. He explained everything, took his time with us and showed us all the buttons and such that the car had to offer. Made our decision that much easier. Didn't feel rushed, That's a plu | Read Full Review

1/12/2023 12:00:00 AM | Google

★★★★★ Cailee Burke

Just bought my first car at Coastal VW. My salesman was Johnny Walker and he couldn't have been more helpful. He was informative, answered all my questions, and helped walk me through the process all in less than 2 hours! I picked up the car today, and absolutely love it!!! Fantastic experience. If you're interested in a new or used | Read Full Review

1/10/2023 12:00:00 AM | Google

★★★★★ Mark Manley

I've had occasions to bring my lease vehicle in multiple times. Each visit the service team is on time, friendly, and knowledgeable. They treat you like they appreciate you being there, rather than as an inconvenience. As a bonus I should mention they have really good software for the scheduling process-- I even get real time emai | Read Full Review

1/9/2023 12:00:00 AM | Google

★★★★★ John Donahue

Easy to make an appointment, and got my car back sooner than expected. | Read Full Review

1/9/2023 12:00:00 AM | Google

★★★★★ Sebastian Putzeys

My wife and I just leased a 2023 Atlas here. Very welcoming environment and pleasant employees. Our sales rep Johnny was quite insightful and well versed in helping us though the process. Highly recommended! | Read Full Review

1/9/2023 12:00:00 AM | Google

★★★★★ Olivia Boudreau

I had a great experience working with Evan during my car search! He was super helpful & knowledgeable. | Read Full Review

1/7/2023 12:00:00 AM | Google

★★★★★ Melanie DiPisa

Chris was wonderful to work with and made the process of buying a new car easy and pleasant! Thank you!! | Read Full Review

1/5/2023 12:00:00 AM | Google

★★★★★ Brian DiPisa

Chris Ryan was a pleasure to work with on purchasing our 2022 VW Tiguan. It was not the "Car buying experience" that people dread. I was very pleased with how Chris handled the process. He made it easy for us to make a decision after laying out the buy used, buy new, lease, etc. Thankfully our car needs have been completed now. Howe | Read Full Review

1/5/2023 12:00:00 AM | Google

★★★★★ Taramhayes

Coastal VW is by far the best customer service in the south shore for service! | Read Full Review

1/5/2023 12:00:00 AM | DealerRater

★★★★★ amharris812

Very knowledgeable and a pleasure to work with! They made the whole buying experience easy and fast. | Read Full Review

1/3/2023 12:00:00 AM | DealerRater

★★★★★ kawtar naji

| Read Full Review

1/3/2023 12:00:00 AM | Google

★★★★★ Joe Theis

Very enjoyable car buying experience with Chris on the sales team. The finance team was easy to work with as well. highly recommend | Read Full Review

1/3/2023 12:00:00 AM | Google

★★★★★ Anna Harris

Great buying experience! Evan at Coastal made the whole process of trading in my car and buying one very easy and fast | Read Full Review

1/2/2023 12:00:00 AM | Google

★★★★★ MARJORIEWEBB9

Always a pleasure to visit your dealership, staff is very respectful knowledgeable, whether I'm there to purchase a car or just routine maintenance. Chris Ryan ,Always a pleasure to do business with him, I wouldn't go to anyone else. | Read Full Review

1/2/2023 12:00:00 AM | DealerRater

★★★★★ Carolyn Contos

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1/1/2023 12:00:00 AM | Google

★★★★★ Isla Lyons

Great experience at Coastal VW. Johnny W was helpful, knowledgeable and not pushy at all. Would highly recommend working with him and Coastal! | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Amanda Fitzgerald (Tilden)

Thank you Chris Ryan. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Maura Ambrose

Great experience! From Evan’s patience and thorough approach to explaining all of the Atlas’ features to Harry’s pleasant persistence to make things happen during a busy time of year, couldn’t recommend them more. | Read Full Review

12/31/2022 12:00:00 AM | Google

★★★★★ Larry Brogan

All the staff were friendly and helpful. There was no pressure and was an easy new car purchase. I would recommend Chris Ryan if you are looking for an ID.4, he knows them inside out. | Read Full Review

12/30/2022 12:00:00 AM | Google

★★★★★ john.rousseau

Pleasant and professional staff fit me into their crowded schedule to deal with an emergency situation and resolved the problem quickly and efficiently. Thank you!! | Read Full Review

12/30/2022 12:00:00 AM | DealerRater

★★★★★ dgilbody

Excellent service, accommodated last minute without an appointment on a very busy afternoon for a replacement for a ruined flat tire to ensure that I was driving safely with a spare. | Read Full Review

12/27/2022 12:00:00 AM | DealerRater

★★★★★ Sam Fleming

I bought an ID-4 from Chris Ryan at Coastal VW in November. It was a great experience and I am really enjoying the car. I just took my first trip to New Hampshire, western Massachusetts and now back to Martha's Vineyard where I preside. I was able to find 'Electrify America' charging stations (free for VW buyers for 3 years) in so | Read Full Review

12/27/2022 12:00:00 AM | Google

★★★★★ Doug MacLellan

Chris was great and easy to deal with. The finance team was great too. Highly recommend Coastal VW to anyone looking for a new car | Read Full Review

12/26/2022 12:00:00 AM | Google

★★★★★ Tadas Eikinas

Chris Ryan at Coastal is great! We have purchased 5 vehicles from him including 2 EV’s. Chris is friendly, professional and above all honest. Go see him! | Read Full Review

12/26/2022 12:00:00 AM | Google

★★★★★ Christopher C

I picked up my 2023 VW Taos today and I can't recommend Coastal VW enough. Evan did an amazing job from the moment I walked on the lot to when he was showing me the all the features of my new purchase minutes before driving off the lot. Thanks to Evan and the entire staff of Coastal VW for making what is usually a stressful proces | Read Full Review

12/22/2022 12:00:00 AM | Google

★★★★★ Judith Sydow

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12/22/2022 12:00:00 AM | Google

★★★★★ Abigail Ahern

Had a great experience with Johnny Walker buying my new Jetta at coastal VW in Hanover. He was super helpful and nice to work with!! | Read Full Review

12/21/2022 12:00:00 AM | Google

★★★★★ Carrie Hitt

Chris Ryan was great | Read Full Review

12/21/2022 12:00:00 AM | Google

★★★★★ Denise Dolan

Excellent customer service Chris Ryan and Dave in Finance took great care of me and my car purchase. | Read Full Review

12/21/2022 12:00:00 AM | Google

★★★★★ Amanda Fitzgerald (Tilden)

Thank you Chris Ryan and the team at Coastal VW. This is our 4 time coming back and trust that you have our best interests in mind. Easy and friendly always. | Read Full Review

12/21/2022 12:00:00 AM | Google

★★★★★ paul.sullivan0

Professional and courteous. Said what the problem was and fixed It. Honest, on time and on budget. | Read Full Review

12/20/2022 12:00:00 AM | DealerRater

★★★★★ Laura Shea

I recommend Coastal for anyone who wants a great experience buying their car. Evan did a great job walking me through the process and helping to smoothly complete the deal. He was friendly, knowledgeable, and helpful. I will definitely go back in the future. | Read Full Review

12/19/2022 12:00:00 AM | Google

★★★★★ FOlf

Buyer Beware!!! The bad reviews are SOOOO accurate. Now I'm not one to write reviews but I feel like people should know about my experience. I have spent months looking for a VW GTI, until I came upon this one at Coastal. Drove the hour and a half to Hanover and went for a test drive. My experience with the salesman Evan was awful. H | Read Full Review

12/19/2022 12:00:00 AM | DealerRater

★★★★★ Kimberly McHugh

I went into Coastal searching for a new SUV. I was helped by Evan Chochrek. He was very knowledgeable and approachable; would recommend him and coastal! | Read Full Review

12/16/2022 12:00:00 AM | Google

★★★★★ Lori Langenhagen

I had a great experience with Evan today! He was very helpful, knowledgeable, and really listened to what my needs were while helping identify what they had available that would fit these needs. He was not pushy and genuinely cared about getting us the car we wanted at the best price. I highly recommend Coastal Volkswagen and Evan. | Read Full Review

12/16/2022 12:00:00 AM | Google

★★★★★ Edward Morris

Evan at coastal Volkswagen has always helped find the right Volkswagen for my family. I look forward to having him help choose our next vehicle | Read Full Review

12/16/2022 12:00:00 AM | Google

★★★★★ Jen Remick

I’ve been going to Coastal VW for a few years now and will never go anywhere else. The service department is accommodating and honest and they always make me feel at home. When I needed to purchase a new vehicle I came here, and Evan in Sales made everything so fluid and easy. He answered all of my questions in detail and helped me t | Read Full Review

12/15/2022 12:00:00 AM | Google

★★★★★ Megan Arendt

My first car purchase through coastal vw was great. Johnny walker was really helpful! | Read Full Review

12/14/2022 12:00:00 AM | Google

★★★★★ Lilly Arendt

Bought a new Tiguan and Jonny walker was great! | Read Full Review

12/14/2022 12:00:00 AM | Google

★★★★★ Angeloandrew1396

Fast and courteous service all questions were answered professionally and staff all very nice And dog friendly | Read Full Review

12/14/2022 12:00:00 AM | DealerRater

★★★★★ Jaime G

Great experience purchasing a new car at Coastal VW with the help from Evan. It was a smooth and easy process and everyone at the dealership was knowledgeable and friendly. | Read Full Review

12/13/2022 12:00:00 AM | Google

★★★★★ Marcy Tierney

I’ve leased 2 cars with Evan and had a great experience both times. He is very nice and knowledgeable! | Read Full Review

12/13/2022 12:00:00 AM | Google

★★★★★ Olivia Ledue

I had a great experience working with Evan at Coastal VW. From my initial inquiry to my drive off the lot, I was met with honesty, responsiveness, and excellent customer service. There was no pressure to buy, and Evan was very transparent and knowledgeable about both the vehicle and the leasing process. I am so happy I went with coas | Read Full Review

12/13/2022 12:00:00 AM | Google

★★★★★ Naser Sison

BUYER BEWARE!!! Do not assume that the second hand car you are buying from the dealership is in good condition. The funny thing is that the dealership buys the same car they’ve sold to me 12000$, for 3000$. I bought a 2012 Volkswagen Tiguan last year .I have to bring the car every few months to a mechanic . My engine light went on f | Read Full Review

12/13/2022 12:00:00 AM | Google

★★★★★ Michael DeLuca

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12/11/2022 12:00:00 AM | Google

★★★★★ dennis Hutchison

We have always had a pleasant experience before, during and after the sale. | Read Full Review

12/10/2022 12:00:00 AM | Google

★★★★★ Brian Pelletier

Just picked up and drove home our new Atlas. Worked with Evan and the team down in Hanover and they were great. Super helpful and thorough running through how to operate all the electronics. Highly recommend this dealership. | Read Full Review

12/9/2022 12:00:00 AM | Google

★★★★★ Lauren Ells

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12/7/2022 12:00:00 AM | Google

★★★★★ michelle94

Your shop is very welcoming and Johnny is an excellent salesman. He followed up with a personal video, classy. | Read Full Review

12/6/2022 12:00:00 AM | DealerRater

★★★★★ D pizzi

Very professional and super customer service ! I needed a ride back yo my home and then for pick up of my vehicle they set it up with lift which was super helpful I will be servicing my vehicle here | Read Full Review

12/6/2022 12:00:00 AM | DealerRater

★★★★★ Brian Smith

professional, courteous, recognized I purchased 4 cars from there. | Read Full Review

12/4/2022 12:00:00 AM | Google

★★★★★ luke murray

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12/4/2022 12:00:00 AM | Google

★★★★★ David Gilmartin

Appreciated the overall friendly, direct and "modern" approach of the dealership. Very transparent and upfront - direct on pricing and none of the typical games played by prior dealerships. Also, they valued my time and was able to get thru the process relatively quickly.. | Read Full Review

12/4/2022 12:00:00 AM | Google

★★★★★ Jim McHugh

I had great experience leasing my new Tiguan with Johnny Walker and Evan Chochrek, Thanks Coastal! | Read Full Review

12/4/2022 12:00:00 AM | Google

★★★★★ Josiah Alicandro

Harry Webster was amazing to deal with. He made the car buying experience amazing for us. | Read Full Review

12/3/2022 12:00:00 AM | Google

★★★★★ Jennifer Jensen

Great experience purchasing my first Volkswagen in both sales and finance departments. Big thank you to both Johnny Walker and Amanda Cruz for making purchasing a vehicle unexpectedly pleasant. I love my VW Tiguan! | Read Full Review

12/1/2022 12:00:00 AM | Google

★★★★★ Katherine Scola

Chris was amazing. So helpful, so responsive to any questions I had. The whole process of buying my new car was seamless and easy because of his help. He’s the best! | Read Full Review

12/1/2022 12:00:00 AM | Google

★★★★★ K W

Great Customer Service from start to finish with Johnny Walker, Joe Letorney and the whole staff! | Read Full Review

12/1/2022 12:00:00 AM | Google

★★★★★ Alexandra Colpack

I worked with Johnny on purchasing my new Tiguan and thoroughly enjoyed my experience. I couldn't recommend him and Coastal VW enough. Communication was great and the process has been seamless thus far. Thanks again! | Read Full Review

12/1/2022 12:00:00 AM | Google

★★★★★ Christina Kral

Wonderful experience with Coastal! Evan was especially great to work with and even helped entertain my 3 yr old during the process. They were patient, answered all my questions and I didn’t feel pressured. Over all the customer service was outstanding and I would recommend working with these folks to any of my friends. They even took | Read Full Review

12/1/2022 12:00:00 AM | Google

★★★★★ Jordan Thompson

I can't say enough good things about our car buying experience. Johnny Walker made the process so easy when it came to deciding on a vehicle to accommodate our growing family. We purchased a 2023 SEL Atlas and I'm literally obsessed! He took so much time to go over everything with me and answer all my questions with ZERO pressure! If | Read Full Review

11/29/2022 12:00:00 AM | Google

★★★★★ Ihiltune

The sales people and finance were absolutely the best. Professional and knowledgeable! Easy and pleasant experience getting my new Tiguan! Love the car!!! | Read Full Review

11/29/2022 12:00:00 AM | DealerRater

★★★★★ Sara

Best experience I’ve ever had purchasing a car. Our sales rep Johnny Walker had a lot to do with that! Thanks Johnny! | Read Full Review

11/29/2022 12:00:00 AM | DealerRater

★★★★★ Maggie Mulkerrin

Just picked up my new 2023 VW Taos, and I’m loving it already! Evan was great and easy to work with. He made buying my first car so comfortable and hassle free, even helping me set up the new car before I drove away! Highly recommend Evan as well as the team at Coastal Volkswagen, you can’t go wrong with any of them! :) | Read Full Review

11/28/2022 12:00:00 AM | Google

★★★★★ Kristin DiLorenzo

I recently leased my second Tiguan with coastal VW and once again, the process was seamless. This time, I worked with Harry who was friendly and knowledgeable and made the entire process so easy. I was trading in a previous leased Tiguan for a newer model and Harry was able to speak to the new features and answer any and all question | Read Full Review

11/28/2022 12:00:00 AM | Google

★★★★★ Susan Adams

Harry was great! Was very knowledgeable and helpful. Very down to earth- no high pressure sales | Read Full Review

11/28/2022 12:00:00 AM | Google

★★★★★ michael dwyer

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11/28/2022 12:00:00 AM | Google

★★★★★ Raymond Belanger

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11/26/2022 12:00:00 AM | Google

★★★★★ chefmei

Fantastic service team, very quick to respond and answer questions. Thank you for everything. We appreciated the LYFT assistance. | Read Full Review

11/26/2022 12:00:00 AM | DealerRater

★★★★★ Rana Cho

We have been going back to Evan at Coastal for the past six years. He and his team including all members at coastal are great. Excellent customer service, prompt responsiveness and cares for the customers. It is a smooth and pleasant experience from start to finish. We will continue to go back. | Read Full Review

11/24/2022 12:00:00 AM | Google

★★★★★ jaimie markey

We had a wonderful experience with Coastal VW and love our new Atlas! Evan and Johnny were very genuine and made the whole process smooth! Cannot recommend them enough. Also, the showroom had a designated area for kids to play which was a lifesaver since we had two toddlers with us! | Read Full Review

11/22/2022 12:00:00 AM | Google

★★★★★ Garrett Piazza

I have never in my life felt more comfortable buying a car until I met Johnny Walker IV. This man will make the car buying process smoother than a glass of top shelf Johnny Walker black label. I was immediately greeted by him before I even got in the door at Coastal Volkswagen and he knew exactly what I was looking for. I took a 2020 | Read Full Review

11/22/2022 12:00:00 AM | Google

★★★★★ kate mccarthy

Highly recommended Coastal Auto, very helpful and friendly staff. Chris is very attentive and informative towards customers needs. I am very helpful with the service and my purchase :) | Read Full Review

11/22/2022 12:00:00 AM | Google

★★★★★ brittney hersh

Evan was great from start to finish! Very easy going and didn't pressure or push me into making a decision. Highly recommend going to see him! | Read Full Review

11/22/2022 12:00:00 AM | Google

★★★★★ Katie [Cavanaugh] Piasecki

My husband and I purchased a Tiguan over the weekend, and had an excellent experience. From start to finish, Evan Chochrek was fantastic to work with. He made the buying process not only painless and efficient, but fun! If you go to Coastal Volkswagen, ask for Evan :) | Read Full Review

11/21/2022 12:00:00 AM | Google

★★★★★ Joseph Graziano

I just want to say how pleased I am about my new car purchase. EVAN worked with me to get me the price I was looking for without any hassle. I would recommend anyone who's looking for a car to visit this dealership. | Read Full Review

11/20/2022 12:00:00 AM | Google

★★★★★ Pam Reed

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11/18/2022 12:00:00 AM | Google

★★★★★ tceamf

My husband and I were very pleased with our experience at Coastall Volkswagen. Not just the Tiguan that I purchased but the people who help us. Especially our salesperson Evan Chochrek. He made us comfortable and helped us learn all about the car. I would certainly direct someone looking for a car to Coastal Volkswagen. | Read Full Review

11/17/2022 12:00:00 AM | DealerRater

★★★★★ Abigail Cologna

I bought my 2023 VW Tiguan at Coastal and I couldn't be happier! Johnny Walker was my salesperson. He was highly knowledgable about the vehicle and answered all of my questions. He made the car buying process simple and easy. I highly recommend Coastal VW to anyone looking to purchase a vehicle. | Read Full Review

11/16/2022 12:00:00 AM | Google

★★★★★ Irivelis Reyes

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11/16/2022 12:00:00 AM | Google

★★★★★ Allicia

Couldn’t have had a better experience purchasing my new Tiguan with Johnny Walker from Coastal Volkswagen. Being very particular and not knowing much about cars, he was very patient, extremely helpful and informative. I never once felt pressured and he was happy to help me anyway he could. I love my new Tiguan and feel confident driv | Read Full Review

11/16/2022 12:00:00 AM | Google

★★★★★ Trevor Provost

Awesome dealership definitely no pressure to buy. Evan is the best he will set you up. | Read Full Review

11/15/2022 12:00:00 AM | Google

★★★★★ Mike Fren

Very helpful | Read Full Review

11/15/2022 12:00:00 AM | Google

★★★★★ Tyler Kelly

Hands down the best car buying experience I have ever had. Evan was extremely helpful in helping me choose which Atlas model was best for me and my family. His attention to detail and thoroughness made me comfortable throughout the entire buying process. On top of that, we had our new car within two days of signing. Thanks, Evan! | Read Full Review

11/14/2022 12:00:00 AM | Google

★★★★★ jbancroft

They are always eager to help with your issues. Excellent follow making sure all went well | Read Full Review

11/14/2022 12:00:00 AM | DealerRater

★★★★★ toc245

John Walker was very helpful and knowledgeable when we inquired about turning in our leased Tiguan for a new leased 2023 Tiguan. The process went through smoothly and he answered all our questions. | Read Full Review

11/13/2022 12:00:00 AM | DealerRater

★★★★★ Michael Glynne

I had a really good experience purchasing a VW Atlas for my wife at this dealership. Evan Chochrek; my salesperson was a pleasure to deal with. He was knowledgeable and polite, and I felt no pressure whatsoever. I will definitely come back to Coastal and Evan, for my next vehicle. | Read Full Review

11/13/2022 12:00:00 AM | Google

★★★★★ Christian Allen

My wife just bought a new Atlas from Coastal VW and we can’t say enough good things about the experience. Johnny ‘Top Gun’ Walker went above and beyond throughout the entire process of trade-ins, DMV paperwork, etc. 10/10 would buy here again. | Read Full Review

11/13/2022 12:00:00 AM | Google

★★★★★ Anna Allen

Couldn’t have asked for a more seamless and positive experience buying a car in a difficult market! Johnny Walker was extremely knowledgeable, found multiple cars that suited our budget and needs, and was very responsive over the phone and text. The whole team at Coastal, including Amanda and all of the sales team helped us through p | Read Full Review

11/12/2022 12:00:00 AM | Google

★★★★★ Ryankim1

Great service and communication. Our car was fixed on time and comprehensively. Our service advisor was very thorough in his write up | Read Full Review

11/11/2022 12:00:00 AM | DealerRater

★★★★★ Charlotte

Great service, friendly attitude! Evan was easy to get in touch with to answer all my questions related to the process. | Read Full Review

11/9/2022 12:00:00 AM | DealerRater

★★★★★ Nergnes

Great service !!! The staff is very knowledgeable. Very clean waiting room too highly recommend for all VW issues. | Read Full Review

11/9/2022 12:00:00 AM | DealerRater

★★★★★ tfitzgerald3

Very good service. Professional, courteous. On time. We purchased our car at a different dealership but your location is much close to our home so more convenient for the service we required. | Read Full Review

11/9/2022 12:00:00 AM | DealerRater

★★★★★ aliseptember

from moment I walked in initially, to when I returned for serve staff was great entire process. greeted me, kept me aware of what was happening, assisted me in waiting area which super nice. offered to talk to me about selling my VW beetle to them for upgrade or trade. very impressed so far & appreciate you taking care of my multiple | Read Full Review

11/9/2022 12:00:00 AM | DealerRater

★★★★★ Lauren Wilson

I had such a great experience leasing my 2023 Tiguan SE from Coastal VW. Evan was SO knowledgeable, helpful, and friendly. He spent ample time making sure I was confident in my decision to lease a new car and was readily available to answer any questions I had. It was such a seamless process all thanks to Evan and his team. Can’t rec | Read Full Review

11/9/2022 12:00:00 AM | Google

★★★★★ Jennifer Kelly

Chris was fantastic to work with. We ordered the ID4 and it took 6 months from reservation to delivery. Working with Chris made the entire process run smooth. He frequently provided updates and assistance. He’s Always available to answer questions. Would certainly shop at Coastal again. | Read Full Review

11/9/2022 12:00:00 AM | Google

★★★★★ Jenna Natale

Chris was super helpful and made the process go smooth | Read Full Review

11/7/2022 12:00:00 AM | Google

★★★★★ Maryellen Burke

My husband and I had a wonderful experience with Johnny Walker at Coastal VW Hanover. He answered all our questions, was professional and Informative. By the time we left the dealership we leased 2 Tiguans. We highly recommend Johnny!!! | Read Full Review

11/5/2022 12:00:00 AM | Google

★★★★★ HODING

The men & women in the service department made quick work on the alignment I had scheduled. Much appreciated. | Read Full Review

11/5/2022 12:00:00 AM | DealerRater

★★★★★ C_tim34Tbone

Excellent customer service. Great communication and very knowledgeable technicians. I highly recommend coastal VW for all your service meds. | Read Full Review

11/5/2022 12:00:00 AM | DealerRater

★★★★★ ninapillsbury

Evan was extremely helpful the whole time. He wasn't pushy at all and was very knowledgeable about the cars. I felt confident in the car I bought from him. | Read Full Review

11/3/2022 12:00:00 AM | DealerRater

★★★★★ Bob Kagey

Great service! | Read Full Review

11/3/2022 12:00:00 AM | Google

★★★★★ bodhitracks

Busy; not focused on customer experience; add-ons. Clean but noisy. Did not return my call. | Read Full Review

11/2/2022 12:00:00 AM | DealerRater

★★★★★ dardinskip

Team was thorough, checked required under 140k and also what’s previously done so not needed. | Read Full Review

11/1/2022 12:00:00 AM | DealerRater

★★★★★ Jessica Wing

Had a great experience leasing a new vehicle from here. Harry was great to work with - would recommend! | Read Full Review